579 System Testing jobs in Malaysia
Quality Assurance Officer
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Job Description
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — Title: Quality Assurance Analyst (Entry Level)
Division / Function: Operations / Freight Costing / Finance
Location: Penang
PURPOSE OF THE JOB
This role supports the Quality Assurance (QA) and reporting functions by conducting audit checks and processing operational data from CW1 and other systems. The position is ideal for fresh graduates with strong Excel skills and a keen interest in data, operations, and continuous improvement. The successful candidate will work closely with both the GF and GL teams to support various audit processes, reporting, and ensure data accuracy.
Primary Duties & Responsibilities
- Conduct regular quality control audits of agent interactions, identifying errors and areas for improvement.
- Provide consistent, constructive coaching to agents, focusing on specific error patterns and best practices.
- Analyze agent performance data to identify trends and areas of weakness.
- Develop and deliver targeted training sessions for low-performing agents, focusing on practical skills and knowledge.
- Analyze operational processes and identify opportunities for improvement, providing actionable suggestions to the team.
- Generate accurate and timely quality reports, presenting data in a clear and concise manner.
- Utilize and maintain excel spreadsheets for reporting and data analysis.
- Recognize that this role includes repetitive tasks such as audits and reporting, requiring a consistent and thorough approach.
- Diploma or Bachelor’s degree in any field (Fresh graduates encouraged to apply).
- Mandatory proficiency in Microsoft Excel (PivotTables, SUM, VLOOKUP).
- Strong attention to detail and accuracy in handling repetitive tasks.
- Positive attitude with a strong willingness to learn and grow.
- Able to communicate effectively and work both independently and in teams.
- Open to candidates from any industry background.
- Language Proficiency: Proficient in spoken and written English.
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical. #J-18808-Ljbffr
Assistant Quality Assurance
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Join to apply for the Assistant Quality Assurance role at DKSH
Join to apply for the Assistant Quality Assurance role at DKSH
Job Summary
Implement Quality Assurance systems and processes to ensure quality, safety and compliance of processes and products to internal, customer and regulatory requirements
General Responsibilities
- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
- Support the design and development of quality assurance procedures, processes and standards to ensure alignment to global DKSH quality policy and local regulatory guidelines
- Prepare and assist in designing quality assurance systems, including the development of quality checklists, supporting tools and techniques
- Analyze data to identify areas for improvement in practices and processes
- Investigate and record customer complaints regarding product performance, specifications and reliability
- Maintain all controlled document files and quality records in a timely and accurate manner
- Assist in providing training to employees on quality awareness and management
- Provide technical assistance to production on quality and process improvements as well as trouble shooting when necessary
- Demonstrate knowledge in Quality Assurance tools, concepts and methodologies
- Demonstrate knowledge of relevant regulatory requirements
- Demonstrate knowledge in GMP/ISO9000 or other quality management systems
- Proven experience in GMP manufacturing
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Demonstrate fluency in local language and ideally in English, both written and spoken
Diploma/certification in quality related courses Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Quality Assurance
- Industries Pharmaceutical Manufacturing, Retail Pharmacies, and Medical Equipment Manufacturing
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Sign in to set job alerts for “Quality Assurance Specialist” roles. Internship - Manual Quality Assurance (RID-00569)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago
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#J-18808-LjbffrQuality Assurance Consultant
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Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from AmbTech
Digital Quality Assurance Consultant (Cantonese/ Mandarin Speaking) - Junior and Senior
- Join our rapidly growing team with APAC exposure!
- Fresh grad will be considered!
Job Type: Permanent/ 1-year Contract
Responsibilities
- Conduct thorough testing of mobile and web applications to identify and resolve bugs, performance issues, and usability problems.
- Develop and execute test plans, test cases, and test scripts for various projects.
- Collaborate with development teams to understand project requirements and ensure comprehensive testing coverage.
- Report and document defects using bug tracking tools, and work closely with developers to ensure timely resolution.
- Perform regression testing to ensure existing functionalities are not affected by new updates.
- Communicate effectively with team members and stakeholders in Cantonese and Mandarin to provide clear and concise feedback.
- Participate in QA team meetings and contribute to continuous improvement initiatives.
Requirements
- Proficiency in Cantonese OR Mandarin (both written and spoken).
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience in quality assurance for mobile and web applications.
- Strong understanding of software development lifecycle and QA methodologies.
- Familiarity with testing tools and bug tracking systems (e.g., JIRA, Selenium).
- Excellent analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- Knowledge of Agile development practices.
- Competitive salary and benefits package.
- Opportunity to work in a fast-paced and innovative environment.
- APAC exposure and potential to do work trips in Asia
- Professional development and growth opportunities.
- Collaborative and supportive team culture.
How to Apply:
Please submit your resume to !
Seniority level- Seniority level Associate
- Employment type Full-time
- Job function Project Management, Information Technology, and Product Management
- Industries Technology, Information and Media, Information Services, and IT Services and IT Consulting
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Get notified about new Quality Assurance Consultant jobs in Greater Kuala Lumpur .
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#J-18808-LjbffrQuality Assurance Manager
Posted 1 day ago
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Job Description
1. Great Pay + Great Rewards: Earn 30% more income than the average market salary.
· Enjoy a rewarding salary that goes beyond industry standards, recognizing your good work with significant financial rewards.
· Tell us what is your dream goals, with proven performance you will be realised your goals with financial support by employers.
2. Career & Wealth Growth: Clear career ladder allow multiple promotion even less than 1 year!
· Experience swift career progression with our structured development program, outperforming manager will be enrolled into top management team incorporating with wealth development programs that come to millions upon retirement benefits.
3. Fast Grow Organization: Join LBL and elevate your career through unparalleled exposure and growth opportunities for 100% within 5 years.
· As we double in size over five years, embark on a journey of professional advancement and personal fulfillment in the logistics industry. Join us for engaging work in handling specialize freight for Dangerous Goods (DG) cargo shipments and contributing to Project Logistics Management . Your role isn't just a manager; it's a chance to shape you becoming future logistics expert. Your impact begins now!
About Lima Bintang Logistics
Join Lima Bintang Logistics, where high growth and innovation meet a steadfast commitment to employee happiness, growth, and learning. As LBL ambitiously aim to double our achievements every 5 years, we prioritize creating an environment where our team's well-being and development are at the forefront. Dive into mastering trade compliance, bonded warehouses, dangerous goods, and project logistics management, all while being part of a family that values your personal journey and professional evolution. Here, your contributions are vital to our customer-first approach and collective success. Embrace this opportunity to be part of an organization where your happiness and growth are as important as our commitment to excellence. Welcome to LBL, where together, we grow, learn, and thrive.
Join Us - Where Land Transport Excellence Meets Outstanding Service!
Job Description: As a Quality Assurance Manager will oversee the integrated management system (IMS) and digitalization of business process, with optimizing the resources outcome for the business process continuous improvement and implementation of the company directive to achieve, sustain, align in growing business achievement for the LBL business continuity, sustainability, objectives, and direction with LBL standards and requirements.
Key Responsibilities:
1. Integrated Management System (IMS) & Safety Compliance
This function is foundational, as it ensures the company's operations align with industry standards (ISO) and prioritize employee safety—both essential for business continuity and risk management.
2. Certification & Licensing Management
Maintaining valid certifications and licenses is crucial for regulatory compliance, customer trust, and uninterrupted operations, especially in the logistics industry where certifications often determine service eligibility.
3. Customer Complaint Management & Process Improvement
Addressing customer complaints efficiently and continuously improving processes is vital for sustaining customer satisfaction, retaining clients, and maintaining a competitive edge.
Requirements:
Education and Experience:
A recognized Bachelor’s Degree in Business Administrative Management or any other relevant studies.
At least 5 -10 years of business process experience & system related implementation, preferably in logistics or supply chain related industries
Strong communication in Mandarin (preferably but not compulsory), English, and Bahasa Malaysia.
Professional Skills:
· Auditing skills: Ability to conduct internal audits, identify non-conformities, and recommend corrective actions.
· Attention to Detail: High accuracy in maintaining standards and compliance-related documentation.
A strong customer focus and with a strong team ethic.
4. Tech-Savvy:
Proficient in Microsoft Office Suite, Logistics ERP system/MES/QMS platform, Data Analysis Software, Digitalization-driven World.
Our integrated employees wellbeing programmes designed to enhance quality of life and welfare include the provision of:
5-day work week.
Comprehensive medical insurance benefits (After confirmation)
A higher than industry remuneration & salary package commensurate with your attitude and experience
Regulatory EPF, SOCSO and EIS
Career development opportunities with continuous learning and development programmes/ workshops/team building.
Multiple Location Exposure – Offices in Johor, Klang, Kemaman, Kedah Singapore, upcoming Penang, and Partner Agencies worldwide!
Casual working attire in the office (unless you are meeting clients)
Performance-based reward system
To encourage employees to strive for career progression, we accord other defined benefits and perks to employees as they progress up the corporate ladder to assume bigger roles and responsibility
Ready to make an impact in the world of land transport services? Apply now and join a team where your skills matter!
Unlock job insightsSalary match Number of applicants Skills match
Your application will include the following questions:
- How many years' experience do you have in a quality control (QC) role?
Lima Bintang Logistics was founded with the purpose of “Making Every Delivery Safe For People”. Since our founding in 2001, LBL has grown tremendously from initially offering general transportation to now offer fully integrated logistics solutions and services—including public bonded warehouse, heavy lifting, and heavy transportation services, License manufacturing warehouse (LMW) consultancy and trade compliance services, chemical and dangerous cargo logistics, marine and offshore logistics, container haulage and international freight forwarding. Today, we have more than 200 employees and fleet operators operate with 7 offices in Malaysia including Singapore. LBL position our self as the leading integrated logistics solutions provider for international manufacturing and service companies. We primarily focus our services solutions for Manufacturing, Chemical, Energy, and Construction industries. We are expanding in line with the rapid growth of the Company. If you are keen and interested in being part of a member in realizing LBL purpose, possess the right attitude, and willing to shape the future of Singapore Logistics safety performance. We welcome you to be part of the Lima Bintang team!
Company Core Value:
1 - Making Customer Success
2 - Safety
3 - Responsibility
4 - Integrity
5 - Humble
Lima Bintang Logistics was founded with the purpose of “Making Every Delivery Safe For People”. Since our founding in 2001, LBL has grown tremendously from initially offering general transportation to now offer fully integrated logistics solutions and services—including public bonded warehouse, heavy lifting, and heavy transportation services, License manufacturing warehouse (LMW) consultancy and trade compliance services, chemical and dangerous cargo logistics, marine and offshore logistics, container haulage and international freight forwarding. Today, we have more than 200 employees and fleet operators operate with 7 offices in Malaysia including Singapore. LBL position our self as the leading integrated logistics solutions provider for international manufacturing and service companies. We primarily focus our services solutions for Manufacturing, Chemical, Energy, and Construction industries. We are expanding in line with the rapid growth of the Company. If you are keen and interested in being part of a member in realizing LBL purpose, possess the right attitude, and willing to shape the future of Singapore Logistics safety performance. We welcome you to be part of the Lima Bintang team!
What can I earn as a Quality Assurance Manager
#J-18808-LjbffrQuality Assurance Manager
Posted 1 day ago
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Direct message the job poster from Proton
Aspiring in Quality Manager / Senior Engineer | 24+ Years ExperienceCompany Description
Proton is Malaysia’s first national car project, established to accelerate the country's economic development and build a foundation for the local automotive industry. In 2017, Proton partnered with DRB-HICOM and Zhejiang Geely Holding Group to become a modern, globally recognized automotive brand. Today, Proton is committed to delivering innovative technology, reliability, and international standards, delighting customers with vehicles under its brand promise of Inspiring Connections.
Role Description
This is a full-time, on-site role for a Quality Assurance Manager at Proton, located in Tanjong Malim. The Quality Assurance Manager will oversee the quality assurance processes and ensure that products meet the required standards and specifications. Responsibilities include developing quality control policies, conducting regular audits and inspections, managing quality assurance teams, identifying and resolving quality issues, and collaborating with other departments to maintain and improve product quality. The role also involves training staff on quality standards and maintaining detailed reports and documentation.
Qualifications
- Proficiency in Quality Assurance processes and methodologies
- Experience with quality control audits and inspections
- Ability to develop and implement quality control policies
- Strong problem-solving and analytical skills
- Excellent communication and leadership abilities
- Proficiency with quality assurance tools and software
- Relevant qualifications and certifications in Quality Management
- Experience in the automotive industry is a plus
- Bachelor's degree in Engineering, Quality Management, or a related field
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Quality Assurance
- Industries Motor Vehicle Manufacturing
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Get notified about new Quality Assurance Manager jobs in Tanjong Malim, Perak, Malaysia .
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#J-18808-LjbffrQuality Assurance Specialist
Posted 3 days ago
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Job Description
At Ansell, we stay two steps ahead of workplace risk to deliver innovative safety solutions that enhance people's quality of life. As a global leader in protection solutions, we design and develop a wide range of products including gloves, clothing, and other protective gear to keep workers safe and productive across industrial, medical, and consumer applications.
Discover more about our company, our people, and our values by visiting us at Ansell.
Ansell is looking for a Specialist, Quality Assurance to join our team in Cyberjaya!
In this position you will play a vital role in carrying out QA activities supporting organizational goals, responsible for onsite/virtual product inspections, supplier audits, product evaluation, and analysis
What benefits and opportunities does Ansell offer?
- Competitive compensation plan, including a performance based annual incentive.
- Flexible and hybrid work model.
- A culture of belonging and inclusion, collaboration thrives, and everyone feels seen, heard, and empowered—across our global community.
- Ansell University, LinkedIn Learning and Mentorship programs to develop professional and interpersonal skills.
- Opportunities to advance and grow within the company through LinkedIn Learning and Mentorships.
What your role will be?
- Perform onsite/virtual product inspections and audits of Ansell's Manufacturing Partners
- Conduct testing of finished products for conformance to specifications
- Analyze test results, prepare trending charts, and make recommendations
- Identify and correct product quality and manufacturing process issues
- Perform supplier quality system audits per ISO standards
- Assist in product evaluation and qualification for new products
- Coordinate supplier change requests and implement change control
- Review Certificates of Analysis (COA) and report OOS results
- Perform other QA tasks as assigned
What will you bring to Ansell?
- Bachelor's degree or equivalent college (in chemistry/polymer science) preferred
- High School accepted with sufficient QA, RA, and QMS management
- 3-5 years experience in manufacturing with Quality Management Systems (ISO 9001, ISO 13485, MDSAP)//Medical Device QARA (EN MDR, PPE regulation)//Glove manufacturing/Glove R&D preferred
- The position requires frequent travel to multiple manufacturing locations throughout Malaysia, with occasional travel to Indonesia, China, Thailand, Vietnam & Sri Lanka.
- Data Trending and Analysis
- Technical Report Writing
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
Join us to lead the world to a safer future, apply today!
Equal Opportunity Employer
Ansell is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, marital status, parental status, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Our Commitment to Belonging and Inclusion
Ansell’s vision is about creating safe spaces where all perspectives are valued alongside individual contributions. When we say that everyone deserves to belong, feel included and empowered at work., it's not just words. We want applicants to know that we endeavor to create an inclusive environment that will consider all, regardless of age, gender, background, disability, veteran status, or experience alone! It’s what drives Ansell as an organization towards a workforce that reflects the communities in which we operate, it’s what drives us to serve our customers and stakeholders with pride, and it’s what differentiates Ansell.
Follow us on Instagram, Twitter, LinkedIn and Facebook.
Seniority level- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Research
- Industries Manufacturing
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#J-18808-LjbffrQuality Assurance Executive
Posted 5 days ago
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Job Description
Location : Moleac Pte Ltd Helios #09-08 11 Biopolis Way Singapore 138667
Employment Type : Full-time
Industry : Pharmaceutical / Health Products / Traditional Medicine
Experience Level : Mid-level (3–5 years)
About the Role
We are seeking a proactive and detail-oriented Quality Assurance (QA) Executive to join our team. The successful candidate will be responsible for supporting and monitoring the effective implementation and maintenance of quality systems, ensuring compliance with applicable GMP, GDP, and internal standards across all outsourced manufacturing and supply chain activities.
Key Responsibilities
- Plan and lead supplier audits for contract manufacturers and material suppliers as part of supplier qualification and periodic performance evaluations, in coordination with with relevant departments.
- Prepare and maintain quality agreement , documenting the defined roles and responsibilities of contract givers and contract acceptors in compliance with applicable GxP requirements, and conduct periodic reviews to ensure continued alignment and compliance.
- Develop, review, and maintain QA-related SOPs and documentation , covering areas such as contract activities management, supplier qualification and performance review, and Annual Product Review (APR).
- Maintain an organized and GDP -compliant documentation system , serving as a documentation controller to ensure traceability and regulatory readiness.
- Own and maintain the approved supplier and material list , ensuring updates reflect current qualification status and compliance with regulatory requirements.
- Participate in cross functional risk assessments , contributing to the identification and mitigation of quality and compliance risks.
- Plan and conduct self-inspections in accordance with GDP requirements to monitor internal compliance and drive continuous improvement.
- Support product complaints investigation and management, collaborating with the CMC team to ensure timely resolution and proper documentation.
- Coordinate with other departments on evaluation of deviation requests , ensuring risk and impact are properly assessed and documented.
- Propose and implement improvements to the Quality Management System (QMS) , ensuring alignment with evolving regulatory expectations and operational efficiency.
- Back-up for product release responsibilities :
- Provide temporary or ad-hoc support to QC activities
- Review and verify COAs, batch release documents, and laboratory records from Contract Testing Labs (CTLs).
- Support coordination of sample submissions for raw materials, finished products, and stability testing to external labs, ensuring proper documentation and chain of custody.
- Assist in investigating out-of-specification (OOS) and out-of-trend (OOT) results in collaboration with CTLs, ensuring timely escalation and documentation.
- Monitor and track testing timelines to ensure timely release of products and materials.
- Maintain and archive QC-related documentation in compliance with GDP standards.
Qualifications and Requirements
- Bachelor's degree in Pharmacy, Life Sciences or related field.
- Minimum 3 years of QA experience in pharmaceuticals or other health products industry.
- Good working knowledge of GMP, GDP or similar quality management system.
- Experience working with contract manufacturers is an advantage.
- Strong attention to detail and documentation accuracy.
- Good communication and coordination skills, especially across cross-functional teams.
- Ability to work independently and manage multiple tasks under stipulated timelines.
- Flexibility to travel overseas for business-related assignments including supplier audits.
- Excellent writing skill.
- Detail oriented, organized and proactive.
- Continuous Improvement mindset.
- Proficiency in written and spoken English and Chinese (for bilingual documentation & correspondence).
What We Offer
- A collaborative work environment committed to quality and regulatory excellence.
- Opportunities to gain exposure to regional and international markets.
- Competitive salary and benefits package.
- Career development and learning support.
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Quality Assurance Supervisor
Posted 9 days ago
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Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today’s needs and tomorrow’s next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we’re living in and that we have the power to shape.
Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality.
Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward.
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Lead and govern QA operations across incoming, production, reliability and product quality, excursion, QA inventory controls, ensuring consistency, accuracy, and quality compliance.
- Detail-oriented and proactive individual to manage quality excursions and oversee inventory operations at manufacturing facility.
- Responsible for identifying, containing, and resolving quality issues while ensuring accurate inventory control and efficient material flow.
- Monitor and investigate in-line and post-production quality excursions and operations.
- Coordinate cross-functional teams to perform root cause analysis and implement corrective and preventive actions (CAPA).
- Verify effectiveness of corrective and preventive actions taken.
- Lead containment activities for defective or suspect materials and ensure appropriate disposition.
- Maintain quality excursion logs and generate regular reports for internal stakeholders.
- Collaborate with engineering, production, and quality assurance teams to resolve process issues and drive continuous improvement.
- Perform regular inventory audits and reconciliations to maintain accuracy.
- Track inventory movement and conduct regular stock reconciliations.
- Conduct periodic physical inventory counts and cycle counts; investigate and resolve discrepancies.
- Maintain accurate inventory records including product location, batch/lot numbers, and shelf life (if applicable).
- Ensure compliance with safety and quality standards in all inventory-related operations.
- Responsible & accountable for Process Quality Excursion (QAx & SSx)
- Oversee daily quality control processes to ensure quality of final products meets customer’s expectations.
- Support and conduct internal and external audit activities related to process
- Facilitate resolution of proactive quality initiatives; continuous improvement, preventive actions & mistake proofing
- Develop Statistical process control (SPC) system set up (mechanism), including control limits setting, response rules, triggering feature and ensure out of control action plan is followed.
- Develop, conduct & ensure effectiveness of pFMEA, OFE and OCAP
- Create, review update and ensure standard operation procedure (SOP), inspection checklist, control and OCAP plan are being met.
- Responsible for new process, line and tool buy off/readiness and qualification.
- CCB & deviation evaluation verification on Process Related.
- Involve 8D & Lesson learned on Process Related Issue
- Responsible for RMA & FA process relate issue for root cause analysis & Improvement plan.
- Manage the performance of the process control team by setting clear goals, regularly reviewing performance, and providing feedback to drive continuous improvement.
- Identify development opportunities and implement training programs to enhance team skills and capabilities.
- Foster a positive work environment by encouraging collaboration, innovation, and open communication.
- Mentor and guide team members in their career development, aligning their growth with organizational objectives.
- Handle recruitment, onboarding, and performance appraisals, ensuring alignment with the organization’s talent management strategies.
Required:
- Bachelor or master degree in electronics, or Science related with 5+ years working experience.
- Experience – minimum of 5 years' experience in manufacturing quality management and PCBA manufactruing industry.
- Experience managing a team of process control or operations analysts.
- Demonstrated ability in performance management, talent development, and team leadership.
- Strong knowledge of process FMEA, SOP management, and audit processes.
- Experience with business contingency planning and IMS implementations.
- Strong problem-solving skills with a structured approach to diagnosing and resolving issues.
- Proven experience in driving 6S program implementation and compliance.
- Strong organizational skills and strategic thinking.
- Excellent communication and leadership skills with strong stakeholder management.
- Results-oriented with a proactive leadership style focused on continuous improvement and operational excellence.
Sandisk thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Sandisk is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
NOTICE TO CANDIDATES: Sandisk has received reports of scams where a payment is requested on Sandisk’s behalf as a condition for receiving an offer of employment. Please be aware that Sandisk and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Sandisk Ethics Helpline or email #J-18808-Ljbffr
Quality Assurance Analyst
Posted 13 days ago
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Alpha Iota BPO Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Alpha Iota BPO Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Join Our Alpha Iota Family, Where Everyone Wins!
- Exciting Work-from-Home Opportunities
- Learning & Development Programs to Upskill Yourself
- Lucrative Salary Package
- Health and Wellness Perks & Benefits
- Motivating and Supportive Teams
- and lots more!
What would you be doing:
- Manage the quality assurance for the clients that Alpha Iota is serving.
- Monitor Live Chats from Customer Service Executives.
- Manage Alpha Iotas clients expectations by maintaining a good quality of internal output.
- Provide coaching and follow-up coaching sessions that are adhered to.
- Identify issues and areas of improvement (agent level, process, and business level), propose, approve, and track the necessary corrective action(s) to satisfactory.
- Dive into service quality issues, which are inclusive of Customer Service Satisfaction, First Contact Resolution, Average Response Time, Quality Assurance Evaluation pass rate, and customer complaints.
- Participate in the development and delivery of training and programme support for quality and operational needs. This includes soft skills, product, systems, and processes. You are also responsible to ensure and monitor the overall effectiveness of training.
- Promote a culture of high performance and continuous improvement that values learning and a commitment to quality among the team.
- Perform ad hoc tasks as assigned by management, ensuring timely and high-quality completion, such as supporting live customer interactions by handling chats through the live chat system when required, and maintaining professional and effective communication.
- Stay aligned and updated with company policies by spending several hours each month handling customer interactions.
- Conduct training sessions to equip new joiners with the necessary knowledge and skills to perform their roles effectively.
- Minimum Diploma, Advanced/Higher/Graduate Diploma.
- At least 1 year of Quality Assurance (QA) / customer service experience in a contact centre environment or related industry.
- Proficient in Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Google Workplace (Google Docs, Sheets, Drive).
- Knowledge of customer service principles and practices, relevant computer applications, and administrative procedures.
- Excellent analytical problem-solving ability.
- Fluent in verbal and written English, Mandarin, and Bahasa Malaysia.
- Possess a personal laptop/computer and a good Internet connection.
- Seniority level Executive
- Employment type Full-time
- Job function Quality Assurance
- Industries Outsourcing and Offshoring Consulting
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#J-18808-LjbffrQuality Assurance Manager
Posted 13 days ago
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Wasion Energy Technology Co., Ltd. was established in September 2013 as the business platform company of Hong Kong-listed Wasion Holdings Limited (HK3393) for its "Source, Grid, Load, Storage" development strategy. The company is primarily engaged in the R&D,production, and sales of smart power distribution equipment, new energy storage systems, and charging/swapping equipment, while also providing customers with new energy power station system solutions.
WeYoung is the manufacturing facility of Wasion Energy in Malaysia, is a low-voltage power distribution shelter manufacturing facility located in Kulai. We currently maintain stable production orders. By August, we'll have approximately 100 staff onsite (including both Chinese and other countries workers).
Job Description
1、Be responsible for the preparation and submission for approval of quality documentation for Prefabricated Data Center Module products, including quality procedure documents, quality specifications, quality inspection standards.
2、Complete various qualification certifications in accordance with market access requirements and client demands.
3、Develop inspection standards and inspection specifications for raw materials, semi-finished products, and finished products based on product design requirements, technical specifications, and customer quality requirements.
4、Conduct quality monitoring of raw materials and components supplied by vendors. Regularly perform statistical analysis of vendor product quality, promptly feedback quality issues, and request corrective actions.
5、Identify, isolate, and record quality issues discovered during inspections. Organize relevant departments to investigate and analyze quality issues to determine the causes and assign responsibilities.
Qualifications:
1、Diploma or Degree in Quality Engineering, Electrical Engineering, or a related field.
2、Accepting Malaysia or Indonesia as the work location.
Experience: At least 2 Year(s) of experience in quality management for Data Center Module, medium and low voltage electrical products or other related products.
Language: Mandarin can be used as a working language; Have the ability to effectively communicate with colleagues from diverse nationalities and backgrounds.
Seniority level- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Quality Assurance
- Industries Industrial Machinery Manufacturing
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