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TDCX Federal Territory of Kuala Lumpur, Malaysia

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Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.

Work with the world’s most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore!

Top reasons to work with TDCX

Attractive remuneration and great perks

Comprehensive medical, insurance, and social security coverage

World-class workspaces

Engaging activities and recognition programs

Strong learning and development plans for your career growth

Positive culture for you to #BeMore at work

Easy-to-access location with direct public transport links

Flexible working arrangements

Coaching and mentoring from experts in your field

Join a global company, winner of hundreds of industry awards

What is your mission? The Linux System Administrator team works with various internal teams to assist with deployment procedures, deploying code and configuration changes. The team also provides Tier-1 support for the various mission critical applications and services. In the near future, the team will also be taking over monitoring aspects of various systems and services from other teams as well.

Core Responsibilities:

Collaborate with internal teams to deploy in-house developed software and configuration changes to Linux/Unix servers, ensuring seamless completion with no service disruption.

Troubleshooting server issues related to Linux/Unix.

Provide operational support across a suite of production systems and services running on the cloud.

Proactively monitor the system logs, system monitoring and performance of Linux/Unix systems and services, responding promptly to incidents and alerts, and keeping stakeholders informed of resolutions.

Collaborate with DevOps, development, and support teams to deploy and manage applications.

Participate in a 24/7 on-call rotation, with flexibility for night shifts, weekends, variable schedules, and necessary overtime.

Provide Tier-1 Linux/Unix support for mission-critical production services.

Create and maintain documentation for daily processes, enhancing team collaboration, learning, and training.

Manage and troubleshoot network services (DNS, DHCP, NFS, FTP, SSH, etc.)

Who are we looking for?

Bachelor’s degree in computer science or a related field.

Experience in server and application support.

Proficiency in Linux/Unix administration.

Familiarity with ticketing and documentation tools like Jira and Confluence is preferred.

Strong analytical skills and excellent written and verbal communication abilities.

Proven ability to multitask, prioritize effectively, and perform well under pressure in a fast-paced environment.

Experience in configuring, deploying, and maintaining infrastructure and production services using automation tools to support scalable and resilient production systems

Experience supporting Kubernetes environments.

Knowledge of Docker/container technologies and microservices architecture.

Hands-on experience with cloud technologies and supporting cloud-based services.

Demonstrated ability to work effectively within a team.

Nice to have:

Familiarity with incident review processes, to understand root cause of issues and follow-up to ensure proper fixes are deployed

Monitoring experience with Grafana and other monitoring solution

Experience with automation to automate day-to-day tasks

Experience working in a micro-services environment

Comfortable partnering with cross-functional teams to understand servers/services setup, and work with them to come up with monitoring solutions based on best practice

About TDCX Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit level Associate

Employment type Full-time

Job function Consulting and Information Technology

Industries Outsourcing and Offshoring Consulting, Information Services, and Technology, Information and Media

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Contribute to the design, implementation, and administration of the whole IT infrastructure (cloud, storage, server, network and security). Maintain systems and infrastructure support ticket queues, ensuring tickets are resolved in a timely manner and SLAs are met. Participate in project delivery to ensure it complies with the design and requirements provided by the management, Head of IT, other IT teams or external vendors. Provide expert and thoughtful advice, and guidance across the whole range of technologies. Proactively identify weaknesses or issues of existing solutions and provide recommendations for future upgrades. Ensure all implemented projects and systems are well documented and handed over for proper support and maintenance procedure. Ensure our business continuity and disaster recovery plan is up to date, regularly reviewed and well maintained. Ensure a 'security first' mindset and best practices are always followed for each implementation and administration. Assist in the management and maintenance of existing storage, network and server infrastructure. Carry out advanced troubleshooting and take ownership of technical issues through to resolution. Be an escalation point for all complex or systemic issues. Other IT systems and infrastructure related tasks as required. Requirements: Bachelor's Degree in relevant field or equivalent experience. 5+ years' experience as a Systems Administrator or similar role in a medium to large organisation. Have been extensively involved in several infrastructure related project deliveries, infrastructure upgrades and migrations. Advanced knowledge of Windows Server and core Microsoft services (AD, DNS etc), virtualisation, backup systems and replication. Advanced knowledge with hand-on experience with Amazon Web Services, Azure or other public cloud providers. Advanced knowledge of networking fundamentals, routing protocols and LAN/WAN technologies such as switches, firewalls, wireless access points. Good knowledge of Python, Bash, PowerShell scripting, SQL server, MS 365 and Google Workspace administration. IT Certifications in relevant fields are highly regarded (VCP, MCSE, Cisco, AWS). 22 days of annual leave for rest and rejuvenation Wellbeing allowance to support personal wellness and self-care Comprehensive corporate insurance coverage for peace of mind Complimentary breakfast every Friday to kick off the weekend right Unlock job insights

Salary match Number of applicants Skills match Your application will include the following questions: What's your expected monthly basic salary? How many years' experience do you have as a systems administrator? Which of the following languages are you fluent in? What can I earn as a Systems Administrator

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Direct message the job poster from Ad Astra Consultants

Executive Search Leader | Business growth strategist helping APAC businesses build winning leadership teams | Job Title:

Unix SME

Experience:

7 - 10 Years

Qualification:

Undergraduate

Job Description

Hands on experience in Unix area (RHEL, CentOs, Suse Linux)

Should have migration experience.

To be keen in troubleshooting.

Understanding Linux security best practices

File System Management

Package Management

Working with virtualization technologies like KVM or VMware

Monitoring and Performance Tuning

Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Direct message the job poster from RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS)

BOT Administrator – Malaysia RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting‑edge end‑to‑end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast‑growing team shaping the future of technology across industries.

We are seeking a skilled BOT Administrator to join our dynamic team in Malaysia. This role is critical in supporting and maintaining our Robotic Process Automation (RPA) infrastructure, specifically within the insurance domain. The ideal candidate will ensure the stability, performance, and security of our automation platform, directly contributing to the efficiency of key insurance operations such as claims processing, policy administration, and customer onboarding.

Key Responsibilities:

Manage the day‑to‑day operations of the RPA platform (e.g., UiPath, Automation Anywhere, Blue Prism), including bot scheduling, monitoring, and performance tuning.

Perform bot deployment, version control, and release management across development, testing, and production environments.

Provide first‑line support for bot exceptions and failures, conducting root cause analysis and coordinating resolutions with development teams.

Monitor bot execution logs and performance metrics to ensure service level agreements (SLAs) are met for insurance processes.

Maintain and configure the RPA infrastructure, including bot runners, control rooms, and associated applications.

Implement and adhere to security best practices for access control, credential management, and compliance within the insurance regulatory framework.

Collaborate with business stakeholders and process owners in the insurance divisions to communicate bot performance and address operational issues.

Create and maintain comprehensive documentation for bot administration procedures, incident reports, and system configurations.

Required Qualifications & Skills:

Bachelor's degree in Computer Science, Information Technology, or a related field.

Proven experience (2+ years) as a BOT Administrator, RPA Support Engineer, or in a similar role.

Hands‑on administrative experience with at least one major RPA platform (UiPath, Automation Anywhere, or Blue Prism).

Strong understanding of RPA concepts, architecture, and bot lifecycle management.

Basic knowledge of insurance processes (e.g., underwriting, claims, new business) is highly advantageous.

Good problem‑solving skills and the ability to troubleshoot technical issues in a structured manner.

Strong communication skills in English to effectively interact with local and regional teams.

Seniority level

Mid–Senior level

Employment type

Contract

Job function

Analyst

Industries

IT Services and IT Consulting

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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The Senior System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.

Participates in technical research and development to enable continuing innovation within the infrastructure.

Ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and partners.

Accountable for the following systems: Linux and Windows systems that support infrastructure and ensuring the stability, integrity, and efficient operation of the infrastructure of organization's core information systems. Provide guidance to new SA for smooth onboarding.

Server Infrastructure services includes all operational and administrative tasks like monitoring, patching and systems management.

Comprises all services related to design, engineer and maintain tools and operations for IT security services and processes to deliver end-to-end security for IT infrastructure services.

Perform general technical trouble shooting and give consultation to development teams. Ability to support Incident discussion and resolution.

Maintain and update technical documentation for audit purposes. Knowledge sharing for new resource

Develop and deploy security plan for Enterprise consisting of firewall, antivirus software, VPN, usage policies, software patching and security updates. Ensures successful implementation and maintenance of the defined standards

Experience and exposure in cloud platform environment such as AWS, Azure

Work as part of a team and provide 7x24 support when required.

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Overview

IC Markets — Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Position: System Administrator You will be responsible for implementing new and sophisticated systems as well as managing and maintaining existing critical IT systems. You will be involved in the delivery of IT infrastructure projects, systems administration and support across a broad range of technologies from server, storage, networking, security, audio/visual, as well as cloud and on-premise infrastructure. Responsibilities

Contribute to the design, implementation, and administration of the whole IT infrastructure (cloud, storage, server, network and security). Maintain systems and infrastructure support ticket queues, ensuring tickets are resolved in a timely manner and SLAs are met. Educate and cross-train the Systems Administrators in various offices in Dubai, Cyprus and other entities on infrastructure, and systems concepts and solutions. Participate in project delivery to ensure it complies with the design and requirements provided by the management, Head of IT, other IT teams or external vendors. Provide expert and thoughtful advice, and guidance across the whole range of technologies. Proactively identify weaknesses or issues of existing solutions and provide recommendations for future upgrades. Ensure all implemented projects and systems are well documented and handed over for proper support and maintenance procedure. Ensure our business continuity and disaster recovery plan is up to date, regularly reviewed and well maintained. Ensure a 'security first' mindset and best practices are always followed for each implementation and administration. Assist in the management and maintenance of existing storage, network and server infrastructure. Carry out advanced troubleshooting and take ownership of technical issues through to resolution. Be an escalation point for all complex or systemic issues. Other IT systems and infrastructure related tasks as required. Qualifications

Bachelor's Degree in relevant field or equivalent experience. 5+ years' experience as a Systems Administrator or similar role in a medium to large organisation. Experience in several infrastructure-related project deliveries, infrastructure upgrades and migrations. Advanced knowledge of Windows Server and core Microsoft services (AD, DNS etc), virtualization, backup systems and replication. Advanced knowledge with hands-on experience with Amazon Web Services, Azure or other public cloud providers. Advanced knowledge of networking fundamentals, routing protocols and LAN/WAN technologies such as switches, firewalls, wireless access points. Good knowledge of Python, Bash, PowerShell scripting, SQL Server, MS 365 and Google Workspace administration. IT Certifications in relevant fields are highly regarded (VCP, MCSE, Cisco, AWS). Benefits

22 days of annual leave for rest and rejuvenation Wellbeing allowance to support personal wellness and self-care Comprehensive corporate insurance coverage for peace of mind Complimentary breakfast every Friday to kick off the weekend right Job details

Seniority level: Associate Employment type: Full-time Job function: Information Technology and Engineering Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Overview

The Linux System Administrator team works with various internal teams to assist with deployment procedures, deploying code and configuration changes. The team also provides Tier-1 support for the various mission critical applications and services. In the near future, the team will also be taking over monitoring aspects of various systems and services from other teams as well. Responsibilities

Collaborate with internal teams to deploy in-house developed software and configuration changes to Linux/Unix servers, ensuring seamless completion with no service disruption. Troubleshooting server issues related to Linux/Unix. Provide operational support across a suite of production systems and services running on the cloud. Proactively monitor the system logs, system monitoring and performance of Linux/Unix systems and services, responding promptly to incidents and alerts, and keeping stakeholders informed of resolutions. Collaborate with DevOps, development, and support teams to deploy and manage applications. Participate in a 24/7 on-call rotation, with flexibility for night shifts, weekends, variable schedules, and necessary overtime. Provide Tier-1 Linux/Unix support for mission-critical production services. Create and maintain documentation for daily processes, enhancing team collaboration, learning, and training. Manage and troubleshoot network services (DNS, DHCP, NFS, FTP, SSH, etc.). Qualifications

Bachelor’s degree in computer science or a related field. Experience in server and application support. Proficiency in Linux/Unix administration. Familiarity with ticketing and documentation tools like Jira and Confluence is preferred. Strong analytical skills and excellent written and verbal communication abilities. Proven ability to multitask, prioritize effectively, and perform well under pressure in a fast-paced environment. Experience in configuring, deploying, and maintaining infrastructure and production services using automation tools to support scalable and resilient production systems. Experience supporting Kubernetes environments. Knowledge of Docker/container technologies and microservices architecture. Hands-on experience with cloud technologies and supporting cloud-based services. Demonstrated ability to work effectively within a team. Nice to have

Familiarity with incident review processes, to understand root cause of issues and follow-up to ensure proper fixes are deployed Monitoring experience with Grafana and other monitoring solution Experience with automation to automate day-to-day tasks Experience working in a micro-services environment Comfortable partnering with cross-functional teams to understand servers/services setup, and work with them to come up with monitoring solutions based on best practice Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.

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Responsibilities

Provide 1st‑level escalation and troubleshooting support for customer inquiries regarding product features, specifications, repairs, and entitlements.

Serve as the primary contact for Linux OS support, configuration, and troubleshooting.

Assist and troubleshoot Windows issues as required.

Perform weekly cadence checks and maintenance for Linux and Windows environments.

Plan and schedule OS patching activities for Linux and Windows servers.

Generate patching tracker reports and compliance documentation.

Ensure Linux systems are up to date, secure, and compliant with company policies.

Maintain and update customer inventories per request.

Integrate CMDB data from ServiceNow with customer inventory.

Conduct rack validation and update physical asset information.

Perform local user access reviews on Linux and Windows servers using BigFix.

Prepare and maintain accurate documentation for troubleshooting, processes, and system configurations.

Collaborate with internal teams to meet SLA requirements and proactively prevent recurring issues.

Handle multiple technical tasks independently with minimal supervision.

Participate in rotational shifts and provide off‑hours standby support when needed.

Continuously improve technical skills, particularly in Linux administration, through self‑paced learning and knowledge sharing.

Technical Skills & Tools

Hands‑on experience with BigFix for automated patch management across Linux and Windows.

Proficient in asset inventory collection and reporting.

Experience with ITSM tools and ticketing systems such as Symphony and ServiceNow.

Hands‑on experience in basic database administration (MySQL, MS SQL, Oracle, PostgreSQL).

Knowledge of backup and restoration tools, especially VEEAM.

Basic operational skills in Linux environments and Windows Servers.

Interview Questions Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia?

What's your expected monthly basic salary?

Which of the following Relational Database Management Systems (RDBMS) are you experienced with?

Which of the following types of qualifications do you have?

How many years' experience do you have as a Technical Support Engineer?

How much notice are you required to give your current employer?

How many years' experience do you have as a Linux Systems Administrator?

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Job posted 2 days ago. Explore AI-powered advice on this job and more exclusive features.

Responsibilities

Administer and maintain Cloudera CDH/CDP clusters, including installation, configuration, upgrades, and patching.

Monitor cluster health and performance using Cloudera Manager and other tools.

Manage and optimize Hadoop ecosystem components (HDFS, YARN, Hive, Impala, Spark, HBase, etc.).

Implement and manage Kubernetes clusters for containerized workloads and services.

Ensure high availability, disaster recovery, and data security across Big Data platforms.

Troubleshoot and resolve system and application issues in a timely manner.

Collaborate with data engineers, developers, and DevOps teams to support data pipelines and analytics workloads.

Maintain documentation for configurations, procedures, and troubleshooting guides.

Stay current with industry trends and best practices in Big Data and container orchestration.

Required Qualifications

Bachelor’s degree in Computer Science, Information Technology, or related field.

Minimum 5 years of hands‑on experience in administering Cloudera CDH/CDP environments.

Strong experience with Hadoop ecosystem and Big Data technologies.

Proficiency in Kubernetes administration and container orchestration.

Solid understanding of Linux system administration.

Experience with monitoring tools and performance tuning.

Excellent problem‑solving and communication skills.

Preferred Qualifications

Cloudera certifications (e.g., CCA Administrator, CCA Spark and Hadoop Developer).

Experience with cloud platforms (AWS, Azure, GCP).

Familiarity with CI/CD pipelines and DevOps practices.

Experience with Apache NiFi, Kafka, and other data ingestion tools.

Employment Details

Seniority level : Mid‑Senior level

Employment type : Contract

Job function : Information Technology

Industries : IT Services and IT Consulting

Location Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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