What Jobs are available for Support Staff in Malaysia?
Showing 3231 Support Staff jobs in Malaysia
Conveyancing Clerk / Receptionist Cum Administrative & Office Support Clerk
Klang, Selangor
Malaysian Bar
Posted 4 days ago
Job Viewed
Job Description
Reference:
Date Published: 22 October 2025
Job Type: Other
Job Location: PETALING JAYA, SELANGOR
Employer:
Siew Lee & Co
No. 7A, 1st Floor Jalan 19/29 PETALING JAYA SELANGOR Malaysia Tel:
Job Description:
CONVEYANCING CLERK
Able to handle documentation of Developers' Projects, Sub-Sale, Bank Loan Documentation, Online Adjudication LHDN Portal, Smartbox Land Office & Presentation, Low Cost, Leasehold & Foreigner Consent and all conveyancing related matters.
Able to do various bank loan for the whole file until completion.
Able to do project and subsale bank loan, refinance loan, Perfection of Transfer & Charge, Discharge.
Able to attend and communicate with clients, bankers and related parties.
Able to work and complete tasks within timeline, provide status report and update from time to time.
Able to follow instruction, responsible, proactive, organize & willing to learn.
Provide secretarial/administrative support to the lawyers.
Able to handle files independently with minimum supervision to meet deadlines.
1-2 years experience.
Being able to converse in basic Mandarin.
RECEPTIONIST CUM ADMINISTRATIVE & OFFICE SUPPORT CLERK
Able to handle Receptionist tasks including Meeting and greeting clients; Booking meetings; Arranging couriers; Keeping the reception area tidy; Answering and forwarding phone calls; Screening phone calls; Sorting and distributing post.
Basic experiences are required (experience in administrative & clerical work).
Candidate must be proficient in both English and Bahasa Malaysia.
Candidate must possess good communication skills.
Great interpersonal skills, responsible, efficient and proactive.
Candidate must be able to work under minimum supervision and independently.
Email your resume with recent photo and your current and expected salary to
Only shortlisted candidates will be called for interview.
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Date Published: 22 October 2025
Job Type: Other
Job Location: PETALING JAYA, SELANGOR
Employer:
Siew Lee & Co
No. 7A, 1st Floor Jalan 19/29 PETALING JAYA SELANGOR Malaysia Tel:
Job Description:
CONVEYANCING CLERK
Able to handle documentation of Developers' Projects, Sub-Sale, Bank Loan Documentation, Online Adjudication LHDN Portal, Smartbox Land Office & Presentation, Low Cost, Leasehold & Foreigner Consent and all conveyancing related matters.
Able to do various bank loan for the whole file until completion.
Able to do project and subsale bank loan, refinance loan, Perfection of Transfer & Charge, Discharge.
Able to attend and communicate with clients, bankers and related parties.
Able to work and complete tasks within timeline, provide status report and update from time to time.
Able to follow instruction, responsible, proactive, organize & willing to learn.
Provide secretarial/administrative support to the lawyers.
Able to handle files independently with minimum supervision to meet deadlines.
1-2 years experience.
Being able to converse in basic Mandarin.
RECEPTIONIST CUM ADMINISTRATIVE & OFFICE SUPPORT CLERK
Able to handle Receptionist tasks including Meeting and greeting clients; Booking meetings; Arranging couriers; Keeping the reception area tidy; Answering and forwarding phone calls; Screening phone calls; Sorting and distributing post.
Basic experiences are required (experience in administrative & clerical work).
Candidate must be proficient in both English and Bahasa Malaysia.
Candidate must possess good communication skills.
Great interpersonal skills, responsible, efficient and proactive.
Candidate must be able to work under minimum supervision and independently.
Email your resume with recent photo and your current and expected salary to
Only shortlisted candidates will be called for interview.
#J-18808-Ljbffr
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0
Network System Engineer (with Office IT Support)
Kuala Lumpur, Kuala Lumpur
EVERWORKS IDC Sdn Bhd
Posted 10 days ago
Job Viewed
Job Description
To manage and maintain the company’s IT infrastructure and office systems. This role involves configuring and troubleshooting network services (DNS, DHCP), managing user access and security, and providing daily IT support to employees. The candidate will also handle email systems (Office 365), website and hosting support, and ensure proper system monitoring and documentation.
Key Responsibilities
Network Administration & Security
• Manage and troubleshoot DNS, DHCP, and IP address configurations.
• Oversee user authentication, access control, and group policy management.
• Enforce IT security policies and monitor system alerts.
Office IT & User Support
• Set up and maintain workstations, laptops, and user profiles.
• Provide Level 1 & 2 support for hardware, software, and Windows-related issues.
• Troubleshoot LAN/Wi-Fi connectivity and switch port configurations.
Email & Communication Systems
• Configure and support Microsoft Outlook and Office 365 (POP/IMAP/Exchange).
• Resolve issues related to login errors, email delivery, shared mailboxes, and MFA.
Website & Hosting Management
• Handle basic troubleshooting for website, DNS, and SSL certificate issues.
• Manage domain names, renewals, and hosting services.
• Send reminders for domain and SSL renewals.
System Maintenance & Documentation
• Monitor system logs, perform backups, and schedule patch updates.
• Maintain up-to-date documentation of IT infrastructure and assets.
• Track inventory of hardware, software licenses, and network equipment.
Required Skills & Qualifications
• Proficiency in DNS, DHCP, Windows & Linux (desktop/server) systems.
• Strong knowledge of Microsoft Outlook and Office 365 troubleshooting.
• Basic PowerShell scripting and general network diagnostics (ping, tracert, ipconfig).
• Familiarity with domain, email, and web hosting environments.
• Strong written and verbal communication skills in English.
• Ability to explain technical issues to non-technical users.
• Detail-oriented, organized, and capable of producing clear documentation.
Key Responsibilities
Network Administration & Security
• Manage and troubleshoot DNS, DHCP, and IP address configurations.
• Oversee user authentication, access control, and group policy management.
• Enforce IT security policies and monitor system alerts.
Office IT & User Support
• Set up and maintain workstations, laptops, and user profiles.
• Provide Level 1 & 2 support for hardware, software, and Windows-related issues.
• Troubleshoot LAN/Wi-Fi connectivity and switch port configurations.
Email & Communication Systems
• Configure and support Microsoft Outlook and Office 365 (POP/IMAP/Exchange).
• Resolve issues related to login errors, email delivery, shared mailboxes, and MFA.
Website & Hosting Management
• Handle basic troubleshooting for website, DNS, and SSL certificate issues.
• Manage domain names, renewals, and hosting services.
• Send reminders for domain and SSL renewals.
System Maintenance & Documentation
• Monitor system logs, perform backups, and schedule patch updates.
• Maintain up-to-date documentation of IT infrastructure and assets.
• Track inventory of hardware, software licenses, and network equipment.
Required Skills & Qualifications
• Proficiency in DNS, DHCP, Windows & Linux (desktop/server) systems.
• Strong knowledge of Microsoft Outlook and Office 365 troubleshooting.
• Basic PowerShell scripting and general network diagnostics (ping, tracert, ipconfig).
• Familiarity with domain, email, and web hosting environments.
• Strong written and verbal communication skills in English.
• Ability to explain technical issues to non-technical users.
• Detail-oriented, organized, and capable of producing clear documentation.
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1
Network System Engineer (with Office IT Support)
Klang, Selangor
Everworks Idc Sdn. Bhd.
Posted 3 days ago
Job Viewed
Job Description
Network System Engineer (with Office IT Support) To manage and maintain the company’s IT infrastructure and office systems. This role involves configuring and troubleshooting network services (DNS, DHCP), managing user access and security, and providing daily IT support to employees. The candidate will also handle email systems (Office 365), website and hosting support, and ensure proper system monitoring and documentation.
Key Responsibilities
Network Administration & Security: manage and troubleshoot DNS, DHCP, and IP address configurations; oversee user authentication, access control, and group policy management; enforce IT security policies and monitor system alerts.
Office IT & User Support: set up and maintain workstations, laptops, and user profiles; provide Level 1 & 2 support for hardware, software, and Windows-related issues; troubleshoot LAN/Wi-Fi connectivity and switch port configurations.
Email & Communication Systems: configure and support Microsoft Outlook and Office 365 (POP/IMAP/Exchange); resolve issues related to login errors, email delivery, shared mailboxes, and MFA.
Website & Hosting Management: handle basic troubleshooting for website, DNS, and SSL certificate issues; manage domain names, renewals, and hosting services; send reminders for domain and SSL renewals.
System Maintenance & Documentation: monitor system logs, perform backups, and schedule patch updates; maintain up-to-date documentation of IT infrastructure and assets; track inventory of hardware, software licenses, and network equipment.
Required Skills & Qualifications
Proficiency in DNS, DHCP, Windows & Linux (desktop/server) systems.
Strong knowledge of Microsoft Outlook and Office 365 troubleshooting.
Basic PowerShell scripting and general network diagnostics (ping, tracert, ipconfig).
Familiarity with domain, email, and web hosting environments.
Strong written and verbal communication skills in English.
Ability to explain technical issues to non-technical users.
Detail-oriented, organized, and capable of producing clear documentation.
Be careful - Don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.
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Key Responsibilities
Network Administration & Security: manage and troubleshoot DNS, DHCP, and IP address configurations; oversee user authentication, access control, and group policy management; enforce IT security policies and monitor system alerts.
Office IT & User Support: set up and maintain workstations, laptops, and user profiles; provide Level 1 & 2 support for hardware, software, and Windows-related issues; troubleshoot LAN/Wi-Fi connectivity and switch port configurations.
Email & Communication Systems: configure and support Microsoft Outlook and Office 365 (POP/IMAP/Exchange); resolve issues related to login errors, email delivery, shared mailboxes, and MFA.
Website & Hosting Management: handle basic troubleshooting for website, DNS, and SSL certificate issues; manage domain names, renewals, and hosting services; send reminders for domain and SSL renewals.
System Maintenance & Documentation: monitor system logs, perform backups, and schedule patch updates; maintain up-to-date documentation of IT infrastructure and assets; track inventory of hardware, software licenses, and network equipment.
Required Skills & Qualifications
Proficiency in DNS, DHCP, Windows & Linux (desktop/server) systems.
Strong knowledge of Microsoft Outlook and Office 365 troubleshooting.
Basic PowerShell scripting and general network diagnostics (ping, tracert, ipconfig).
Familiarity with domain, email, and web hosting environments.
Strong written and verbal communication skills in English.
Ability to explain technical issues to non-technical users.
Detail-oriented, organized, and capable of producing clear documentation.
Be careful - Don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.
#J-18808-Ljbffr
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2
Office Administrator and Sales Support
Kuala Lumpur, Kuala Lumpur
PCCW GLOBAL Limited
Posted 17 days ago
Job Viewed
Job Description
Join to apply for the
Office Administrator and Sales Support
role at
PCCW GLOBAL Limited The Office Administrator serves as the face of PCCW Global representing the company in a professional and welcoming manner. This role is responsible for greeting visitors, handling deliveries, and coordinating with staff. The candidate is also to provide Sales support to the Commercial team The ideal candidate will be personable, punctual, highly organized, and capable of managing multiple tasks efficiently. Reliability and a proactive attitude are key to success in this role. Office Admin Role and Responsibilities: Serve as the first point of contact by maintaining a consistent front desk presence during core business hours, welcoming visitors and handling calls professionally. Answer all incoming calls on the company main line and direct them appropriately. Maintain office security by screening visitors, managing front office access, and keeping an accurate Daily Visitor Log. Manage office and storage supplies: receiving, storing, issuing, reordering, and overseeing stock levels. Assist and coordinate business travel arrangements for commercial team, including visa applications, flight bookings, and hotel reservations via Club Travel Handle IT administration for new joiners, including laptop and email setup, Insight and GAL access (NHC/RHC requests). Sales Support Role and Responsibilities: Provides admin support sales team Assists BDMs create and generate Sales Project (SP) Works with PSO to complete SP, RFQ and SR Owns the whole MA approval workflow Follow up with pre-sales and access team on price request Assists and escalate Insight issues Manages change requests for billing issues Manages termination and cancellation requests Maintains and ensures CRM records are accurate and current Provides general support for sales meetings and customer meetings Provides logistic support during marketing events / conferences Provides HubSpot support to sales team Assists and supports FAST TRACK process Experience/Qualifications: High Diploma or equivalent Certification in administration and/or equivalent experience 3 - 5 years of admin and sales support experience in multi-countries business setup Strong oral and written communication skills demonstrating courtesy, tact and effectiveness in dealing with others Flexibility to adjust to a dynamic work environment Reliable, punctual, and professional at all times Neat, organized, and able to work independently and interdependently to prioritize, schedule and organize workload Ability to perform administrative duties as required through prior experience and demonstrated ability to apply good judgment Working knowledge of MS Office Suite Experience with CRM is major advantage Seniority level
Associate Employment type
Full-time Job function
Administrative and Sales Industries: Telecommunications
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Office Administrator and Sales Support
role at
PCCW GLOBAL Limited The Office Administrator serves as the face of PCCW Global representing the company in a professional and welcoming manner. This role is responsible for greeting visitors, handling deliveries, and coordinating with staff. The candidate is also to provide Sales support to the Commercial team The ideal candidate will be personable, punctual, highly organized, and capable of managing multiple tasks efficiently. Reliability and a proactive attitude are key to success in this role. Office Admin Role and Responsibilities: Serve as the first point of contact by maintaining a consistent front desk presence during core business hours, welcoming visitors and handling calls professionally. Answer all incoming calls on the company main line and direct them appropriately. Maintain office security by screening visitors, managing front office access, and keeping an accurate Daily Visitor Log. Manage office and storage supplies: receiving, storing, issuing, reordering, and overseeing stock levels. Assist and coordinate business travel arrangements for commercial team, including visa applications, flight bookings, and hotel reservations via Club Travel Handle IT administration for new joiners, including laptop and email setup, Insight and GAL access (NHC/RHC requests). Sales Support Role and Responsibilities: Provides admin support sales team Assists BDMs create and generate Sales Project (SP) Works with PSO to complete SP, RFQ and SR Owns the whole MA approval workflow Follow up with pre-sales and access team on price request Assists and escalate Insight issues Manages change requests for billing issues Manages termination and cancellation requests Maintains and ensures CRM records are accurate and current Provides general support for sales meetings and customer meetings Provides logistic support during marketing events / conferences Provides HubSpot support to sales team Assists and supports FAST TRACK process Experience/Qualifications: High Diploma or equivalent Certification in administration and/or equivalent experience 3 - 5 years of admin and sales support experience in multi-countries business setup Strong oral and written communication skills demonstrating courtesy, tact and effectiveness in dealing with others Flexibility to adjust to a dynamic work environment Reliable, punctual, and professional at all times Neat, organized, and able to work independently and interdependently to prioritize, schedule and organize workload Ability to perform administrative duties as required through prior experience and demonstrated ability to apply good judgment Working knowledge of MS Office Suite Experience with CRM is major advantage Seniority level
Associate Employment type
Full-time Job function
Administrative and Sales Industries: Telecommunications
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3
Senior Office Automation & Technical Support Specialist
Kuala Lumpur, Kuala Lumpur
FINEXUS Group
Posted 17 days ago
Job Viewed
Job Description
Senior Office Automation & Technical Support Specialist
FINEXUS Group WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Job Purpose
The Senior Office Automation & Technical Support Specialist will lead digital transformation initiatives by automating office workflows, integrating enterprise systems, and providing advanced technical support across the organization. This role requires a blend of IT expertise, process optimization, and hands-on experience with Microsoft, Atlassian, and automation platforms. The incumbent will play a key role in driving technology adoption, ensuring seamless operations, and enhancing overall productivity through smart automation and efficient system management. Key Responsibilities
Lead the design, development, and implementation of automation solutions using
Microsoft Power Automate ,
SharePoint ,
Atlassian tools (e.g., Jira, Confluence) , and other equivalent platforms. Streamline repetitive administrative processes to enhance efficiency and reduce manual errors. Collaborate with business units to understand pain points and recommend digitization strategies. Provide Tier 2/Tier 3 technical support for hardware, software, Microsoft 365, D365, and enterprise systems. Monitor IT infrastructure health, perform preventive maintenance, and resolve escalated issues promptly. Ensure minimal downtime and deliver proactive support for critical business systems. Administer enterprise tools such as Microsoft 365, collaboration platforms, and automation software. Manage user access, security permissions, and compliance with IT policies. Support integrations efforts between automation workflows and core business systems. Conduct training sessions for employees on new automation tools and digital best practices. Develop and maintain documentation, including user guides, FAQs, and documentation for technical processes and automated workflows. Work closely with IT, HR, Finance, and other departments to align technology initiatives with business goals. Analyze recurring support requests and identify areas for proactive automation to reduce repetitive tasks. Stay updated with emerging technologies in automation, artificial intelligence (AI), and IT support tools. Required Qualifications & Experience
Bachelor’s degree in Information Technology, Computer Science, or a related field. Minimum 5 years of experience in IT support, automation, or process optimization roles. Strong knowledge of Microsoft 365 tools, Power Automate, scripting (e.g., PowerShell), and service desk platforms. Experience with workflow automation and ITIL best practices is a plus. Hands-on experience with
Atlassian products
(Jira, Confluence, etc.) and
Dynamics 365 (D365) . Key Skills
Expertise in office automation tools and IT support best practices. Problem-solving and root cause analysis capabilities. Excellent communication skills for cross-team collaboration and user training. Project management experience for rolling out automation initiatives. Proactive, detail-oriented, and able to balance
hands-on technical work
with
strategic automation initiatives .
#J-18808-Ljbffr
FINEXUS Group WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Job Purpose
The Senior Office Automation & Technical Support Specialist will lead digital transformation initiatives by automating office workflows, integrating enterprise systems, and providing advanced technical support across the organization. This role requires a blend of IT expertise, process optimization, and hands-on experience with Microsoft, Atlassian, and automation platforms. The incumbent will play a key role in driving technology adoption, ensuring seamless operations, and enhancing overall productivity through smart automation and efficient system management. Key Responsibilities
Lead the design, development, and implementation of automation solutions using
Microsoft Power Automate ,
SharePoint ,
Atlassian tools (e.g., Jira, Confluence) , and other equivalent platforms. Streamline repetitive administrative processes to enhance efficiency and reduce manual errors. Collaborate with business units to understand pain points and recommend digitization strategies. Provide Tier 2/Tier 3 technical support for hardware, software, Microsoft 365, D365, and enterprise systems. Monitor IT infrastructure health, perform preventive maintenance, and resolve escalated issues promptly. Ensure minimal downtime and deliver proactive support for critical business systems. Administer enterprise tools such as Microsoft 365, collaboration platforms, and automation software. Manage user access, security permissions, and compliance with IT policies. Support integrations efforts between automation workflows and core business systems. Conduct training sessions for employees on new automation tools and digital best practices. Develop and maintain documentation, including user guides, FAQs, and documentation for technical processes and automated workflows. Work closely with IT, HR, Finance, and other departments to align technology initiatives with business goals. Analyze recurring support requests and identify areas for proactive automation to reduce repetitive tasks. Stay updated with emerging technologies in automation, artificial intelligence (AI), and IT support tools. Required Qualifications & Experience
Bachelor’s degree in Information Technology, Computer Science, or a related field. Minimum 5 years of experience in IT support, automation, or process optimization roles. Strong knowledge of Microsoft 365 tools, Power Automate, scripting (e.g., PowerShell), and service desk platforms. Experience with workflow automation and ITIL best practices is a plus. Hands-on experience with
Atlassian products
(Jira, Confluence, etc.) and
Dynamics 365 (D365) . Key Skills
Expertise in office automation tools and IT support best practices. Problem-solving and root cause analysis capabilities. Excellent communication skills for cross-team collaboration and user training. Project management experience for rolling out automation initiatives. Proactive, detail-oriented, and able to balance
hands-on technical work
with
strategic automation initiatives .
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4
Office 365 Support Administrator - L2 Support (3rd Party Contract -1 Year Renewable)
Kuala Lumpur, Kuala Lumpur
Tencent
Posted 4 days ago
Job Viewed
Job Description
Office 365 Support Administrator - L2 Support Tencent Federal Territory of Kuala Lumpur, Malaysia
Tencent is a world‑leading internet and technology company that develops innovative products and services to improve the quality of life of people around the world. Founded in 1998 with its headquarters in Shenzhen, China, our two guiding principles are to use technology for good and to provide value to our users. Our growth strategy is built upon attracting the best people and creating an amazing work atmosphere that balances the energy of a start‑up with the resources of a global innovation leader.
Job Summary We are seeking an experienced Microsoft Office 365 Administrator to provide advanced operational support and administration for our Microsoft 365 environment. This role serves as the technical escalation point for frontline IT support, handling complex user issues and system configurations while maintaining day‑to‑day operations of Microsoft 365 platforms.
Key Responsibilities Operational Administration
Manage and administer Microsoft 365 Exchange Online, including mailboxes, distribution lists, and email flow configurations.
Perform user account administration in Microsoft Entra ID (Azure AD), including provisioning, deprovisioning, and access management.
Provide advanced support for user issues related to Exchange, Microsoft 365, and authentication.
Troubleshoot email delivery issues, spam filtering, and security compliance configurations.
Monitor and manage Microsoft 365 security policies and compliance settings for Exchange and user access.
Assist with license management and user configurations within Microsoft 365 Admin Center.
Collaborate with senior IT teams on migration projects, automation tasks, and policy enforcement.
Follow and maintain SOPs related to Microsoft 365 administration and issue resolution.
Advanced User Support
Resolve escalated technical issues from frontline support teams.
Troubleshoot complex problems with mail flow, user provisioning and calendar sync issues.
Assist users with configuration of advanced features, such as mailbox permissions, shared mailboxes, and email encryption.
Investigate and resolve persistent login/authentication issues, including MFA setup, identity synchronization, enterprise app integration and conditional access policies.
Proactively monitor Microsoft 365 environments, identify potential issues and implement preventive measures.
Work with the internal IT team to elevate and resolve high‑impact incidents.
Provide training and guidance to L1 team members to improve user support efficiency.
Provide expert guidance to help desk staff on Office 365‑related issues.
Create basic automation scripts (PowerShell) for routine tasks.
Develop and maintain self‑service solutions for common user needs.
Maintain accurate system documentation and configuration records.
Create and update troubleshooting guides for support teams.
Conduct knowledge transfer sessions for IT staff.
Job Requirements
3+ years of hands‑on Office 365 administration experience.
Proven experience resolving complex Office 365 issues.
Strong troubleshooting skills across different Microsoft 365 platforms.
Proficiency with basic PowerShell scripting for administration tasks.
Knowledge of Office 365 security features and best practices.
Excellent communication skills for working with both technical teams and end‑users.
Preferred
Microsoft 365 Certified: MS-102: Microsoft 365 Administrator.
SC-900: Microsoft Security, Compliance, and Identity Fundamentals.
SC-400: Microsoft Information Protection Administrator.
Basic understanding of ITIL framework concepts.
Familiarity with hybrid environments (Azure AD Connect).
Seniority level Mid‑Senior level
Employment type Contract
Job function Information Technology
Industries IT Services and IT Consulting
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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
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Tencent is a world‑leading internet and technology company that develops innovative products and services to improve the quality of life of people around the world. Founded in 1998 with its headquarters in Shenzhen, China, our two guiding principles are to use technology for good and to provide value to our users. Our growth strategy is built upon attracting the best people and creating an amazing work atmosphere that balances the energy of a start‑up with the resources of a global innovation leader.
Job Summary We are seeking an experienced Microsoft Office 365 Administrator to provide advanced operational support and administration for our Microsoft 365 environment. This role serves as the technical escalation point for frontline IT support, handling complex user issues and system configurations while maintaining day‑to‑day operations of Microsoft 365 platforms.
Key Responsibilities Operational Administration
Manage and administer Microsoft 365 Exchange Online, including mailboxes, distribution lists, and email flow configurations.
Perform user account administration in Microsoft Entra ID (Azure AD), including provisioning, deprovisioning, and access management.
Provide advanced support for user issues related to Exchange, Microsoft 365, and authentication.
Troubleshoot email delivery issues, spam filtering, and security compliance configurations.
Monitor and manage Microsoft 365 security policies and compliance settings for Exchange and user access.
Assist with license management and user configurations within Microsoft 365 Admin Center.
Collaborate with senior IT teams on migration projects, automation tasks, and policy enforcement.
Follow and maintain SOPs related to Microsoft 365 administration and issue resolution.
Advanced User Support
Resolve escalated technical issues from frontline support teams.
Troubleshoot complex problems with mail flow, user provisioning and calendar sync issues.
Assist users with configuration of advanced features, such as mailbox permissions, shared mailboxes, and email encryption.
Investigate and resolve persistent login/authentication issues, including MFA setup, identity synchronization, enterprise app integration and conditional access policies.
Proactively monitor Microsoft 365 environments, identify potential issues and implement preventive measures.
Work with the internal IT team to elevate and resolve high‑impact incidents.
Provide training and guidance to L1 team members to improve user support efficiency.
Provide expert guidance to help desk staff on Office 365‑related issues.
Create basic automation scripts (PowerShell) for routine tasks.
Develop and maintain self‑service solutions for common user needs.
Maintain accurate system documentation and configuration records.
Create and update troubleshooting guides for support teams.
Conduct knowledge transfer sessions for IT staff.
Job Requirements
3+ years of hands‑on Office 365 administration experience.
Proven experience resolving complex Office 365 issues.
Strong troubleshooting skills across different Microsoft 365 platforms.
Proficiency with basic PowerShell scripting for administration tasks.
Knowledge of Office 365 security features and best practices.
Excellent communication skills for working with both technical teams and end‑users.
Preferred
Microsoft 365 Certified: MS-102: Microsoft 365 Administrator.
SC-900: Microsoft Security, Compliance, and Identity Fundamentals.
SC-400: Microsoft Information Protection Administrator.
Basic understanding of ITIL framework concepts.
Familiarity with hybrid environments (Azure AD Connect).
Seniority level Mid‑Senior level
Employment type Contract
Job function Information Technology
Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at Tencent by 2x.
Get notified about new Office Associate jobs in Federal Territory of Kuala Lumpur, Malaysia.
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
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5
TECHNICAL SUPPORT ASSISTANT
Kuching, Sarawak
NUGEN COMMUNICATION SDN BHD
Posted 3 days ago
Job Viewed
Job Description
Position Title: Operation Assistant / Technical Support Assistant Support the preparation of project documentation, reports, and presentations including site daily, purchase order, supporting documents for claim and compliance report.
Ensure the workflow must be efficient based on the client’s requirement.
Administrative Support Provide administrative support including preparing documents, maintaining records, and managing files.
Assist in the creation and tracking of work orders, permits to work, and project schedules.
Organize project files and ensure all records are up-to-date and easily accessible.
Track document submissions and approvals to ensure project milestones are supported by accurate documentation.
Stakeholder Communication Coordinate the submission and retrieval of documents, ensuring deadlines are met.
Respond to document‑related inquiries from stakeholders and provide support as needed.
Other Duties Perform additional administrative or operational tasks as assigned by the Technical Support Executive and Operations Manager.
Job Requirements
Diploma in Telecommunication Engineering, Business Administration, or any related field
1‑2 years of experience in project administration or fresh graduates are encouraged to apply
Must have language proficiency in English and Bahasa Malaysia
Proficiency in Microsoft Office (Word, Excel, and PowerPoint)
Good oral and written communication, memorization abilities, and organization skills
Reliable, motivated individual who can work independently with minimum supervision
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Ensure the workflow must be efficient based on the client’s requirement.
Administrative Support Provide administrative support including preparing documents, maintaining records, and managing files.
Assist in the creation and tracking of work orders, permits to work, and project schedules.
Organize project files and ensure all records are up-to-date and easily accessible.
Track document submissions and approvals to ensure project milestones are supported by accurate documentation.
Stakeholder Communication Coordinate the submission and retrieval of documents, ensuring deadlines are met.
Respond to document‑related inquiries from stakeholders and provide support as needed.
Other Duties Perform additional administrative or operational tasks as assigned by the Technical Support Executive and Operations Manager.
Job Requirements
Diploma in Telecommunication Engineering, Business Administration, or any related field
1‑2 years of experience in project administration or fresh graduates are encouraged to apply
Must have language proficiency in English and Bahasa Malaysia
Proficiency in Microsoft Office (Word, Excel, and PowerPoint)
Good oral and written communication, memorization abilities, and organization skills
Reliable, motivated individual who can work independently with minimum supervision
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6
Learning Support Assistant
Subang Jaya, Selangor
SRI KDU SUBANG JAYA SDN BHD
Posted 3 days ago
Job Viewed
Job Description
Overview
Sri KDU International School, Subang Jaya, is a distinguished institution offering a comprehensive education program from Foundation Years to Year 12. We follow the National Curriculum for England, seamlessly integrating it with Malaysian subjects to provide a well-rounded educational experience. Our mission is to nurture globally competent and self-assured students, equipping them with the skills and knowledge to thrive in a rapidly changing world. We pride ourselves on delivering a British-style education that emphasizes both academic excellence and character development. Our core values guide our educational approach, focusing on engagement, responsiveness to feedback, continuous progress, and the cultivation of independent learning. At Sri KDU International School, we embrace diversity and promote a culture of understanding and tolerance, preparing our students to become compassionate, well-rounded individuals.
Position
Learning Support Assistant
Responsibilities Provide support to subject teachers where applicable to ensure identified students are catered for within lessons, e.g., modifying resources to improve accessibility and providing prompts/reminders for completion of work.
Establish a supportive, caring, and secure relationship with identified student(s), promoting respect, self-esteem and a positive, inclusive whole-school ethos.
Provide in-class one-to-one support for identified learners.
Deliver one-to-one or small-group interventions for identified students under the direction of the Assistant Headteacher – Inclusion.
Develop knowledge and understanding of students’ specific academic, physical and emotional/behavioural/medical needs and respond effectively.
Develop learning activity programmes and adapt appropriate materials.
Support and motivate identified student(s), clarify instructions, encourage independent learning and behaviour, and help learners achieve targets and outcomes.
Assist with marking and correction of work.
Maintain detailed records of all support, interventions and modifications for identified students to enable review and analysis of effectiveness.
Keep records of student progress to inform review meetings.
Attend meetings and reviews; participate in school events, trips and activities.
Uphold school discipline and regulations and promote equal opportunities in practice.
Participate in duties (lunch/break/before and after school).
Ensure regular and effective communication among students, staff, parents and external agencies.
Support the aims, values, mission and ethos of the school and take a team approach to all aspects of school life.
Attend and contribute to staff meetings and INSET days; identify areas for personal development.
Take appropriate responsibility for safeguarding and children’s welfare; maintain confidentiality as required.
Qualifications Diploma or Bachelor’s Degree in Education/Psychology or a related field.
Strong English language proficiency.
At least 3 years of working experience at international school level.
Preference for candidates proficient in Mandarin to communicate with Mandarin-speaking parents/clients.
Excellent management, organizational, interpersonal and communication skills.
Ability to work independently and be IT literate.
How to Apply
Successful applicants will be enthusiastic about the ethos and values of XCL International and SriKDU Schools. A competitive remuneration package will be offered. To apply, please click the Apply button on this page to submit your application. Applications will be reviewed on receipt; interviews may take place in Kuala Lumpur or online.
Safeguarding
XCL Education is committed to safeguarding and promoting the welfare of children and young people. We follow safer recruitment practices with attention to child protection. All appointments are subject to identity checks, criminal record checks, references including from your current Head of School, and visa/work permit requirements under Malaysian law.
Perks and Benefits
Medical, Education support, Dental, Parking, Vision, Group Hospitalisation & Surgical Insurance; Group benefits.
All appointments are subject to background checks, reference verification and identity screening in line with our safeguarding commitments.
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Sri KDU International School, Subang Jaya, is a distinguished institution offering a comprehensive education program from Foundation Years to Year 12. We follow the National Curriculum for England, seamlessly integrating it with Malaysian subjects to provide a well-rounded educational experience. Our mission is to nurture globally competent and self-assured students, equipping them with the skills and knowledge to thrive in a rapidly changing world. We pride ourselves on delivering a British-style education that emphasizes both academic excellence and character development. Our core values guide our educational approach, focusing on engagement, responsiveness to feedback, continuous progress, and the cultivation of independent learning. At Sri KDU International School, we embrace diversity and promote a culture of understanding and tolerance, preparing our students to become compassionate, well-rounded individuals.
Position
Learning Support Assistant
Responsibilities Provide support to subject teachers where applicable to ensure identified students are catered for within lessons, e.g., modifying resources to improve accessibility and providing prompts/reminders for completion of work.
Establish a supportive, caring, and secure relationship with identified student(s), promoting respect, self-esteem and a positive, inclusive whole-school ethos.
Provide in-class one-to-one support for identified learners.
Deliver one-to-one or small-group interventions for identified students under the direction of the Assistant Headteacher – Inclusion.
Develop knowledge and understanding of students’ specific academic, physical and emotional/behavioural/medical needs and respond effectively.
Develop learning activity programmes and adapt appropriate materials.
Support and motivate identified student(s), clarify instructions, encourage independent learning and behaviour, and help learners achieve targets and outcomes.
Assist with marking and correction of work.
Maintain detailed records of all support, interventions and modifications for identified students to enable review and analysis of effectiveness.
Keep records of student progress to inform review meetings.
Attend meetings and reviews; participate in school events, trips and activities.
Uphold school discipline and regulations and promote equal opportunities in practice.
Participate in duties (lunch/break/before and after school).
Ensure regular and effective communication among students, staff, parents and external agencies.
Support the aims, values, mission and ethos of the school and take a team approach to all aspects of school life.
Attend and contribute to staff meetings and INSET days; identify areas for personal development.
Take appropriate responsibility for safeguarding and children’s welfare; maintain confidentiality as required.
Qualifications Diploma or Bachelor’s Degree in Education/Psychology or a related field.
Strong English language proficiency.
At least 3 years of working experience at international school level.
Preference for candidates proficient in Mandarin to communicate with Mandarin-speaking parents/clients.
Excellent management, organizational, interpersonal and communication skills.
Ability to work independently and be IT literate.
How to Apply
Successful applicants will be enthusiastic about the ethos and values of XCL International and SriKDU Schools. A competitive remuneration package will be offered. To apply, please click the Apply button on this page to submit your application. Applications will be reviewed on receipt; interviews may take place in Kuala Lumpur or online.
Safeguarding
XCL Education is committed to safeguarding and promoting the welfare of children and young people. We follow safer recruitment practices with attention to child protection. All appointments are subject to identity checks, criminal record checks, references including from your current Head of School, and visa/work permit requirements under Malaysian law.
Perks and Benefits
Medical, Education support, Dental, Parking, Vision, Group Hospitalisation & Surgical Insurance; Group benefits.
All appointments are subject to background checks, reference verification and identity screening in line with our safeguarding commitments.
#J-18808-Ljbffr
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This advertiser has chosen not to accept applicants from your region.
7
Support Engineer
Petaling Jaya, Selangor
Sime Darby Property
Posted today
Job Viewed
Job Description
Overview
Job Purpose: To ensure SAP BPC solution is aligned to business goals in enabling end-to-end business transactions, process automation, reporting and data analysis. To support digital initiatives where SAP BPC is core, by extending to other applications, web applications, cloud applications, mobile applications, dashboard, data analytics and IOT. To ensure SAP BPC system is running smoothly with acceptable system availability, integrity, performance and resiliency. To deliver IT services of high quality to business users. To maximize the usage of systems functionalities in order to enhance economic values to the company. Responsibilities
Application Support: Provide comprehensive support for BPC/IFCA applications, ensuring smooth functionality and resolving issues promptly System Support: Manage disaster recovery procedures specifically tailored for BPC, ensuring minimal downtime and maximum data integrity Projects & Change Requests: Requirements gathering, sourcing, solution proposal, project management, project implementation, perform SIT, coordinate UAT, deployment, post implementation review. Perform impact assessment for change request. Perform solution definition for change request. Arrange for scoping, quotation submission and perform vendor management. Monitor change request implementation, deployment and testing Qualifications
Bachelor's Degree or Diploma majoring in the area of Computer Science, Information Systems, Engineering, Information Technology, Finance, Accounting or Business-related fields, or equivalent experiences. Exposure to projects - Successfully lead a medium complexity project through the requirements analysis, design, development and deployment
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Job Purpose: To ensure SAP BPC solution is aligned to business goals in enabling end-to-end business transactions, process automation, reporting and data analysis. To support digital initiatives where SAP BPC is core, by extending to other applications, web applications, cloud applications, mobile applications, dashboard, data analytics and IOT. To ensure SAP BPC system is running smoothly with acceptable system availability, integrity, performance and resiliency. To deliver IT services of high quality to business users. To maximize the usage of systems functionalities in order to enhance economic values to the company. Responsibilities
Application Support: Provide comprehensive support for BPC/IFCA applications, ensuring smooth functionality and resolving issues promptly System Support: Manage disaster recovery procedures specifically tailored for BPC, ensuring minimal downtime and maximum data integrity Projects & Change Requests: Requirements gathering, sourcing, solution proposal, project management, project implementation, perform SIT, coordinate UAT, deployment, post implementation review. Perform impact assessment for change request. Perform solution definition for change request. Arrange for scoping, quotation submission and perform vendor management. Monitor change request implementation, deployment and testing Qualifications
Bachelor's Degree or Diploma majoring in the area of Computer Science, Information Systems, Engineering, Information Technology, Finance, Accounting or Business-related fields, or equivalent experiences. Exposure to projects - Successfully lead a medium complexity project through the requirements analysis, design, development and deployment
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8
Business Support
Johor Bahru, Johor
Impact Volution Training & Consultancy
Posted today
Job Viewed
Job Description
Company Description
Impact Volution Training and Consultancy Sdn Bhd (IV) and our group of affiliates strive to create impactful solutions for our clientele across Asia Pacific. Our mission is to develop the next generation of industry leaders through the mastery of soft skills combined with technical knowledge. We design interactive and thought-provoking workshops and consultations, ensuring quality and unique solutions as part of our core values. Our team of highly accredited consultants and learning advisors follow through with our clients, driving the desired results. Innovation in business and people development is at the heart of what we do, creating a lasting impact on the organizations we work with. Role Description
This is a full time on-site role for a Business Support professional, located in Johor Baharu. The Business Support role involves providing administrative assistance, customer service, and financial support. The day-to-day tasks include managing communication, supporting operations, analyzing data, and assisting in financial tasks. The role also requires close collaboration with various teams to ensure smooth business processes and optimal performance. Qualifications
Strong Analytical Skills and Finance knowledge Excellent Customer Service and Communication skills Experience in Administrative Assistance Strong organizational skills and attention to detail Ability to work independently and collaboratively Proficiency in relevant software and tools
#J-18808-Ljbffr
Impact Volution Training and Consultancy Sdn Bhd (IV) and our group of affiliates strive to create impactful solutions for our clientele across Asia Pacific. Our mission is to develop the next generation of industry leaders through the mastery of soft skills combined with technical knowledge. We design interactive and thought-provoking workshops and consultations, ensuring quality and unique solutions as part of our core values. Our team of highly accredited consultants and learning advisors follow through with our clients, driving the desired results. Innovation in business and people development is at the heart of what we do, creating a lasting impact on the organizations we work with. Role Description
This is a full time on-site role for a Business Support professional, located in Johor Baharu. The Business Support role involves providing administrative assistance, customer service, and financial support. The day-to-day tasks include managing communication, supporting operations, analyzing data, and assisting in financial tasks. The role also requires close collaboration with various teams to ensure smooth business processes and optimal performance. Qualifications
Strong Analytical Skills and Finance knowledge Excellent Customer Service and Communication skills Experience in Administrative Assistance Strong organizational skills and attention to detail Ability to work independently and collaboratively Proficiency in relevant software and tools
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9