4,796 Support Services jobs in Malaysia

Administrative Duties:

• To prepare PR and CAPEX along with quotations and coordinating with Procurement for further processing.
• To manage and record the stock of consumables used by the hospital.
• To assist Account Department on progress status, submission of invoice and payment follow ups.
• Prepare documentations, filing , checklist and forms for support services department.
• To coordinate with service providers on stock checking, monitoring and follow up on detect items and submit report to Management.

Operational Duties:

• Responsible to monitor the cleanliness, orderliness and appearance of office, department, ward, etc
• Coordinate routine inspection to ensure standards are met.
• To monitor BMT system and update the room availability.
• Able to handle minor complaints of Support Services related issues and take measure to resolve the issues.

Job Requirement:

• Diploma / Degree in Business Administration

Job Type: Internship

Contract length: 6 months

Pay: RM RM700.00 per month

Benefits:

• Health insurance

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)

Work Location: In person

Position Title: IT Support Services

Contract Duration: 6 Months

· End points maintenance service like security and software patch management, computer hardware issue, clear all noncompliance audit points and peripheral devices.

· Core team member on managing end point life cycle management. Example; Hardware refresh rollout.

· Installing, configuring and troubleshoot End points software and Operating System. Example; Windows 10, Windows 11, Office 365 suite, antivirus, LANDesk, OS image tools and etc

· DS shopfloor pc support

· Providing technical support on-site or via remote-access systems.

· Maintenance services/Operation hours shall follow Continental working schedule these include public holiday and production floor maintenance shutdown.

· maintenance services shall carry out during office hours exclude public holiday and production floor maintenance shutdown

· Tracking and managing IT ticketing system

Job Type: Full-time

Pay: RM2, RM5,000.00 per month

Experience:

• end points maintenance service : 3 years (Preferred)

Work Location: In person

Roles and Responsibilities

• Install, configure and maintain computer hardware, software, systems, networks, printers and scanners.
• Participate in IT projects involving network design, deployment and integration.
• Collaborate with internal teams and external vendors to enhance and support network infrastructure.
• Provide first- and second-level technical support for staff, covering hardware, software and mobile devices.
• Track and manage IT assets and software license across the organization.
• Develop and maintain IT Standard Operating Procedures (SOPs, user manuals and system documentation).
• Ensure reliable operation of networks, servers, hardware and software across all company locations and property sites.
• Respond promptly to technical issues raised by staff including troubleshooting hardware, software, email, internet and mobile device problems.
• Implement and monitor cybersecurity measures, ensuring compliance with data protection and company security policies.
• Maintain up-to-date technical documentation, user guides and SOPs to support IT operations.
• Oversee compliance with software licensing requirements and ensure timely updates for all systems.

Requirements

• Minimum 3 years' experience in IT support or a related field.
• Proficiency in Microsoft Windows operating systems (desktop and server) AND Microsoft Office applications and tools.
• Experience with installation of internal systems, on site.
• Practical knowledge of IT security policies, standards and procedures in line with regulatory requirements and best practices.
• Experience in vendor management for IT procurement, installation and maintenance.
• Hands-on experience in daily IT operations, including servers, networks and enterprise systems to ensure uptime and reliability.
• Strong customer service orientation with the ability to work collaboratively with end-users and cross-functional teams.

Key Responsibilities:

• Conduct routine inspections of mall premises to identify maintenance needs.
• Perform minor repairs on plumbing, electrical systems, fixtures, and furniture.
• Address and resolve maintenance issues such as leaks, lighting problems, or broken items.
• Coordinate with vendors or contractors for specialized repairs or services.
• Respond promptly to maintenance requests from tenants or mall management.
• Keep records of completed work and report major issues to management.
• Maintain tools and equipment in good working condition.

Qualifications:

• Candidate must possess minimum SPM or Certificate/Diploma in related field
• Minimum 1 year working experience in related field.
• Physical ability to lift, carry, and move items as needed.
• Willing to work on shifts, weekends and public holidays.

Job Type: Full-time

Pay: RM2, RM3,000.00 per month

Work Location: In person

Overview

Job Title: Senior Manager - Support Services Division

Company Name: SPANCO Sdn. Bhd.

Division: Support Services Division

Reporting To: Chief Operating Officer (COO)

Overall: To ensure that the division’s functions are in accordance with the Company’s overall corporate direction and strategies, driven by the Concession Agreement with the Federal Government of Malaysia.

1. Compliance Management (CM)

• To develop and implement a plan for monitoring the compliance controls on the key deliverables of the Concession Agreement with the Government.
• Ensure timely reporting and escalation of compliance matters to the Top Management for remedy measures.
• Close coordination works with Operations and Service Divisions to ensure all relevant programmes / initiatives comply with agreed Service Level Agreements.
• To arrange meeting and present to Seksyen Pengurusan Kenderaan (SPK) to finalize the penalty claim receive from Kementerian/Agencies.
• Planning and implementation of initiatives to revise existing internal processes and/or adopt new processes to comply with new Service Level Agreements.
• Monitor the implementation of new audit methods (Annual Inspection (AI), Desktop Audit (DA), Verification Audit (VA)).
• Analyze/summarize DA result and VA result. And present to the Management.
• To have full knowledge/understanding of current requirements of Concession Agreement 2 (CA2).
• Monitor delayed process in both Supply and Services. Ensure to gain information on the reason of delay particularly due to SPANCO default with complete supporting documents.
• Continuously assess if the current reporting data captured in the system is sufficient.
• Monitor any pending issues related to CA2 compliance.
• Plan and conduct special audit/investigation as and when required to ensure data are accurate as compiled.
• To attend meeting and assist Seksyen Pengurusan Kenderaan (SPK) for Vehicle Audit Program at all state.

2. Customer Relationship Management (CRM)

• To monitor and manage overall relationship touch points with the fleet users in accordance with the Concession Agreement with the Government.
• To develop new and review existing CRM processes to regularly monitor overall fleet user satisfaction for both Operations and Service spectrums.
• To manage/analyze CRM data and translate them for continuous improvements programs to increase fleet user satisfaction.
• To use and share CRM data for more efficient and effective communications with fleet users.
• To track, review current strategies and implement new measures to improve overall fleet user satisfaction.
• Research and review existing processes to ensure the company’s service quality is consistently ahead of the competition.
• To improve Voice of Customers (VOC) process from time to time.
• To review monthly report and share with management/SPSV (SLA breakdown, users feedback & ASC performance (VOC)).

3. Standby Vehicle Management (SVM)

• Manage the Standby Vehicle Management department, ensuring the timely delivery and return of standby vehicles (courtesy cars) in accordance with the Service Level Agreement (SLA) stipulated in the CA2.
• Oversee the scheduling and deployment of vehicles to meet customer demands and minimize downtime.
• Coordinate with Standby Vehicle management executive and the supporting teams to ensure the smooth operation of the standby vehicle fleet.
• To monitor Standby Vehicles in good condition and the maintenance as schedule.
• To review all the data in monthly report is accurate and share with management.

• Bachelor’s degree in Business Administration, Management, Operations, or a related field.
• At least 5–7 years of leadership experience managing teams and overseeing operational functions
• 7–10 years of experience in support services and operations.
• Strong leadership & management skills – ability to oversee teams and motivate a diverse team to achieve divisional goals.
• Operational efficiency – ability to streamline operations and manage resources effectively.
• Customer service focus – commitment to providing exceptional service and maintaining positive customer relationships
• Problem-solving & decision-making – ability to address operational challenges effectively.
• Financial & budget management – handling budgets for support services, procurement, and maintenance.
• Knowledge of compliance & regulations – understanding industry-specific compliance requirements.
• Excellent presentation skill.
• Willing to travel (70% out of office & 30% in office)

• Which of the following statements best describes your right to work in Malaysia?
• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Support Services Manager?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

Job Scope:

· Answering incoming telephone enquiries, problem and complains from customer

· Ensure all calls on operations cases are recorded in the system

· Follow up and resolve customers complaints and ensure it is close to satisfaction

· To positively contribute and promote high teamwork in the department

· Data Entry to update Job sheet

· Update daily activities report

· Proper file and maintain all office paperwork

· Any other duties assigned by superior

Requirement:

· Good communication skills and proper manner

· At least 2 years of working experience in the related field for this position however fresh graduates are also be encourage to apply

· Excellent in Microsoft office especially excel and power point

· Possess a diploma or equivalent

· Committed and responsible person

· Fast learner and quickly apply new ideas.

· Prefer Female only

· Malaysian only

· Fully Vaccinated.

· Able to start immediately.

· Must posses own transport.

Company Benefit:

• Attractive salary package
• Bonus
• Company Trip
• Panel clinic
• Birthday Reward

• Upon confirmation:

• New Child (Gift) – RM500

• 1st Marriage (Gift) – RM500

Working Day and Hour:

- Monday to Friday

(8.30am - 5.30pm)

-1 day working Saturday per month

* Do not call (will not entertain). Preferable email your resume or whassap at number: Mr. Preston)

* Read our website if you think want to know further about our company at

* Interested candidate may send their resume at:

* Only serious candidate may apply

Job Type: Full-time

Pay: RM1, RM2,500.00 per month

Work Location: In person

Position: Front Desk Customer Service

Location: Puchong Utama area

Key Responsibilities

• Receive and attend to walk-in clients
• Provide clear explanations of available service packages
• Issue invoices and handle payment collection
• Support customer registration and data entry
• Manage day-to-day front desk administrative functions

Working Schedule

• 6 working days per week
• Hours: 9:00 AM – 5:30 PM
• One weekday off (Monday to Friday, based on scheduling)

Remuneration & Benefits

• Basic Salary: RM 2,500
• Monthly performance allowance (based on individual output)
• Additional allowance for public holiday or on-duty work

Job Requirements

• Proficient in Mandarin; able to understand and speak basic English
• Strong interpersonal and communication skills
• Responsible, attentive to detail, and able to work independently
• Positive team attitude with good work discipline

To Apply: Please WhatsApp Kai at 011‑

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Posted by Agensi Pekerjaan Talent Focus Sdn Bhd | License No. JTKSM 1383 (No Agent Fee Charged)

For Employers

Interested in hiring? Contact Kai at 011‑ to engage our recruitment services and find the right talent for your business.

Job Type: Full-time

Pay: RM2,500.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person