377 Support Coordinator jobs in Malaysia

Customer & Sales Support Coordinator

Kuala Lumpur, Kuala Lumpur Magnetic Group

Posted 12 days ago

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Job Description

Magnetic Group KL Golf And Country Club, Federal Territory of Kuala Lumpur, Malaysia

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Magnetic Group KL Golf And Country Club, Federal Territory of Kuala Lumpur, Malaysia

3 weeks ago Be among the first 25 applicants

Join to apply for the Customer & Sales Support Coordinator role at Magnetic Group

At Magnetic Group, we take immense pride in our people and the work that we do. Passion is what drives us, and the mission to help aviation companies help the world is what unites us. If it resonates with you and you have the same values as us, you could become part of our team and shape the industry’s future together.

We are looking for a Customer & Sales Support Coordinator join our Trading team in Kuala Lumpur, Malaysia.

Main responsibilities

  • Monitor received requests and active purchase orders and to make sure that orders are completed on time
  • Organizing shipments, filing information in internal systems (orders, proformas, etc.), preparing needed paperwork, and other tasks agreed upon with sales staff and direct manager
  • Monitoring daily all received tasks (communication with suppliers, logistics companies, finance dep., etc)
  • Issuing invoices to customers
  • Ensuring a high level of customer satisfaction through excellent service
  • Helping sales staff with daily activities, helping solve problems with customers if needed
  • Ensure that all tasks are carried out in compliance with established internal policies and guidelines.

Main Requirements

  • Previous experience in sales, logistics-purchasing, or general administration, preferably from the aviation sector, from an MRO or operator side is considered an advantage
  • Very good verbal and written knowledge of English
  • Ability to work with various IT systems (MS Office, ERP, CRM, etc)
  • Goal-driven and proactive attitude, persuasiveness, stress tolerance
  • Friendly and engaging personality, so that you can be part of the international Sales team
  • Excellent time management and organizational skills
  • Accuracy and attention to detail
  • Ability to multitask and remain helpful and polite at all times.

What We Offer

  • Opportunity to work in one of the most attractive and fast-growing global industries in the world – aviation
  • A fast track to both personal and professional growth in a challenging and rewarding environment
  • A great team with diverse backgrounds and true aviation fans
  • A culture of trust that empowers you
  • A range of perks like health insurance, company events, movie nights, and more.

Ready to take your career to the next level and make a real impact in the aviation industry? Apply now and join us at Magnetic Group!

  • Please note that due to the high volume of applications, only candidates who meet the required criteria will be contacted*

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Other
Job function
  • Job function Sales and Business Development
  • Industries Airlines and Aviation

Referrals increase your chances of interviewing at Magnetic Group by 2x

Sign in to set job alerts for “Sales Support Coordinator” roles.

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Sales Admin Executive (Property Division)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Petaling Jaya, Selangor, Malaysia 4 months ago

Petaling Jaya, Selangor, Malaysia MYR3,500.00-MYR4,500.00 1 month ago

Shah Alam, Selangor, Malaysia 17 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Sales Support & Admin - Senior Process Executive

Petaling Jaya, Selangor, Malaysia 6 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kota Damansara, Selangor, Malaysia 1 week ago

Petaling Jaya, Selangor, Malaysia 2 days ago

Nilai, Negri Sembilan, Malaysia MYR2,500.00-MYR3,000.00 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Cheras, Selangor, Malaysia MYR3,000.00-MYR3,500.00 1 month ago

Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Internal Sales & Business Support Executive Business Support & Operations Specialist

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

ASSISTANT EXECUTIVE ( IMMEDIATELY INTAKE )

Kelang, Selangor, Malaysia MYR1,850.00-MYR2,300.00 5 days ago

Coordinator, Logistics & Sales Operations

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

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Customer & Sales Support Coordinator

Kuala Lumpur, Kuala Lumpur Magnetic Group

Posted 1 day ago

Job Viewed

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Job Description

Magnetic Group KL Golf And Country Club, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

Join to apply for the

Customer & Sales Support Coordinator

role at

Magnetic Group Magnetic Group KL Golf And Country Club, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Be among the first 25 applicants Join to apply for the

Customer & Sales Support Coordinator

role at

Magnetic Group At Magnetic Group, we take immense pride in our people and the work that we do. Passion is what drives us, and the mission to help aviation companies help the world is what unites us. If it resonates with you and you have the same values as us, you could become part of our team and shape the industry’s future together.

We are looking for a Customer & Sales Support Coordinator join our Trading team in Kuala Lumpur, Malaysia.

Main responsibilities

Monitor received requests and active purchase orders and to make sure that orders are completed on time Organizing shipments, filing information in internal systems (orders, proformas, etc.), preparing needed paperwork, and other tasks agreed upon with sales staff and direct manager Monitoring daily all received tasks (communication with suppliers, logistics companies, finance dep., etc) Issuing invoices to customers Ensuring a high level of customer satisfaction through excellent service Helping sales staff with daily activities, helping solve problems with customers if needed Ensure that all tasks are carried out in compliance with established internal policies and guidelines.

Main Requirements

Previous experience in sales, logistics-purchasing, or general administration, preferably from the aviation sector, from an MRO or operator side is considered an advantage Very good verbal and written knowledge of English Ability to work with various IT systems (MS Office, ERP, CRM, etc) Goal-driven and proactive attitude, persuasiveness, stress tolerance Friendly and engaging personality, so that you can be part of the international Sales team Excellent time management and organizational skills Accuracy and attention to detail Ability to multitask and remain helpful and polite at all times.

What We Offer

Opportunity to work in one of the most attractive and fast-growing global industries in the world – aviation A fast track to both personal and professional growth in a challenging and rewarding environment A great team with diverse backgrounds and true aviation fans A culture of trust that empowers you A range of perks like health insurance, company events, movie nights, and more.

Ready to take your career to the next level and make a real impact in the aviation industry? Apply now and join us at Magnetic Group!

Please note that due to the high volume of applications, only candidates who meet the required criteria will be contacted*

Seniority level

Seniority level Entry level Employment type

Employment type Other Job function

Job function Sales and Business Development Industries Airlines and Aviation Referrals increase your chances of interviewing at Magnetic Group by 2x Sign in to set job alerts for “Sales Support Coordinator” roles.

Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Sales Admin Executive (Property Division)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Petaling Jaya, Selangor, Malaysia 4 months ago Petaling Jaya, Selangor, Malaysia MYR3,500.00-MYR4,500.00 1 month ago Shah Alam, Selangor, Malaysia 17 hours ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Sales Support & Admin - Senior Process Executive

Petaling Jaya, Selangor, Malaysia 6 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kota Damansara, Selangor, Malaysia 1 week ago Petaling Jaya, Selangor, Malaysia 2 days ago Nilai, Negri Sembilan, Malaysia MYR2,500.00-MYR3,000.00 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Cheras, Selangor, Malaysia MYR3,000.00-MYR3,500.00 1 month ago Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Internal Sales & Business Support Executive

Business Support & Operations Specialist

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago ASSISTANT EXECUTIVE ( IMMEDIATELY INTAKE )

Kelang, Selangor, Malaysia MYR1,850.00-MYR2,300.00 5 days ago Coordinator, Logistics & Sales Operations

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Tech Support Coordinator - II

Kuala Lumpur, Kuala Lumpur AVEVA

Posted 16 days ago

Job Viewed

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Job Description

**AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.**
**We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.**
**If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers ( .**
**For more information about our privacy policy and how to manage cookies, visit our** **Privacy Policy ( **.**
**Job Title:** Tech Support Coordinator
**Location:** GMT+8 timezone
**Employment Type:** full-time
**The job**
We are looking for a highly organized and detail-oriented Case Coordinator to join our Global Support team. This role is key in managing support operations and ensuring effective communication between customers, engineers, and internal stakeholders. You'll be part of a collaborative and multicultural environment, where clear communication and reliability are critical to success. The team values efficiency, ownership, and mutual support in a fast-paced setting.
**Key responsibilities**
+ Coordinate and monitor support ticket workflows, ensuring timely follow-ups and proper prioritization.
+ Act as the primary contact for updates and alignment across global support teams and customers.
+ Communicate professionally and effectively with internal stakeholders and external customers.
+ Work across multiple CRM tools, systems, and communication platforms (Teams, Outlook, etc.).
+ Support documentation, handovers, and reporting to maintain quality and consistency.
**Essential requirements**
+ Strong organizational skills and the ability to manage multiple tasks with precision.
+ Comfortable using various CRM platforms, internal systems, and communication tools.
+ Proven ability to work independently and proactively in a remote and global team.
+ High level of written and spoken English.
+ Ability to work across time zones and coordinate with diverse teams.
**Desired skills**
+ Excellent communication and interpersonal skills, including with challenging stakeholders.
+ Attention to detail and a proactive approach to problem-solving.
+ Curiosity and adaptability in learning new systems and processes.
+ Strong sense of accountability and ownership.
**Commercial** **at AVEVA**
Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.
If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team.
Find out more: requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.**
**AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.**
**Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.**
Empowering you with pioneering tech
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.
We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.
If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers ( .
For more information about our privacy policy and how to manage cookies, visit our Privacy Policy ( .
This advertiser has chosen not to accept applicants from your region.

Sales Support Coordinator (Chemical Engineering industry)

Shah Alam, Selangor Hiredly X

Posted 12 days ago

Job Viewed

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Job Description

This job involves supporting a sales team in the chemical engineering sector. You may find this role appealing if you enjoy organizing meetings, managing reports, and facilitating smooth team operations while engaging with customers.

Responsibilities
  • Organize and manage departmental activities, such as monthly sales meetings, preparing minutes, and disseminating relevant information to team members.
  • Prepare weekly reports on debtors, stock inventory, and other relevant metrics.
  • Generate sales reports for reviews and budgeting purposes.
  • Handle daily administrative tasks, including issuing purchase requisitions, PI, indent orders, quotations, and other related duties.
  • Assist the sales team with daily operations, such as following up with customers on collections, monitoring inventory levels, and managing departmental tasks and deadlines.
Job Requirements
  • Minimum Diploma or equivalent in Business Management or related fields.
  • Experience with SAP software and proficiency in Microsoft Excel, Word, and PowerPoint.
  • At least 2 years of relevant work experience.
  • Ability to work independently, be detail-oriented, and motivated.
  • Proficiency in English; knowledge of Mandarin is an advantage for handling Mandarin-speaking clients.
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Sales Support Coordinator (Chemical Engineering industry)

Shah Alam, Selangor Hiredly X

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

This job involves supporting a sales team in the chemical engineering sector. You may find this role appealing if you enjoy organizing meetings, managing reports, and facilitating smooth team operations while engaging with customers. Responsibilities

Organize and manage departmental activities, such as monthly sales meetings, preparing minutes, and disseminating relevant information to team members. Prepare weekly reports on debtors, stock inventory, and other relevant metrics. Generate sales reports for reviews and budgeting purposes. Handle daily administrative tasks, including issuing purchase requisitions, PI, indent orders, quotations, and other related duties. Assist the sales team with daily operations, such as following up with customers on collections, monitoring inventory levels, and managing departmental tasks and deadlines. Job Requirements

Minimum Diploma or equivalent in Business Management or related fields. Experience with SAP software and proficiency in Microsoft Excel, Word, and PowerPoint. At least 2 years of relevant work experience. Ability to work independently, be detail-oriented, and motivated. Proficiency in English; knowledge of Mandarin is an advantage for handling Mandarin-speaking clients.

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Support Services Coordinator

Kuala Lumpur, Kuala Lumpur Crawford & Company - Asia

Posted 14 days ago

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Job Description

Get AI-powered advice on this job and more exclusive features.

Are you looking for a global company with footprints across Asia? Do you want to be part of a collaborative and creative team? Interested in taking your career to the next level?

Crawford & Company is seeking a Claims Examiner to be based in Malaysia.

What to look forward to?

Support ServicesCoordinatorplays a key role in ensuring smooth operations within our claims management process. You will support internal teams by maintaining systems, managing data, preparing reports, and ensuring timely delivery of services in line with client expectations.

You will work closely with adjusters, clients, insurers, and service providers, contributing to high quality customer service and operational excellence.

Your Responsibilities

  • Maintain third-party systems and coordinate with IT or vendors to resolve technical issues.
  • Accurately register and manage claims information in our internal system.
  • Monitor and report on Service Level Agreements (SLAs) to ensure timely actions and compliance.
  • Prepare and format weekly, monthly, and quarterly reports as needed.
  • Support Bordereaux report preparation, including manual verification and data entry where required.
  • Upload claim documents into insurer portals and systems.
  • Assist with invoicing and collections processes, responding to client inquiries and following up on overdue payments.
  • Answer general phone lines and provide administrative support to branch offices when needed.

What are we looking for?

  • At least a SPM Holder
  • Fresh College Graduates are encouraged to apply
  • Experience in a call center or administrative support environment preferred
  • Strong typing skills and high literacy/numeracy levels
  • Proficiency in both written and spoken English and Malay languages is essential
  • Basic knowledge of insurance industry practices is ideal
  • Familiarity with Microsoft Office applications
  • Excellent communication, organizational, and multitasking abilities
  • Ability to work in a fast paced, customer focused environment, with flexibility to work shifts if required

Why Crawford?

We are people taking care of people. It’s that simple. At Crawford, we treat our clients’ policyholders like our own, helping to restore lives, businesses, and communities at all points of the claims management process. Combining a legacy of over 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted in our commitment to putting people first.

We are guided by our collective values system: to RESTORE is part of everything we do.

  • Respect our culture of integrity and ethical behaviour, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone.
  • Are Empowered to advance the company mission and take ownership of our individual career progression.
  • Promote Sustainability through a corporate culture in which employees are good stewards of their communities.
  • Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work.
  • Are One Crawford , embracing a global mindset that’s inclusive, agile, mission-focused, and customer-focused.
  • Give Recognition , participating in an environment where people are rewarded for jobs well done.
  • Embody an Entrepreneurial Spirit , sharing a passion to succeed, innovate, and outpace our competitors.

We believe in leading by example – at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision, and values. Learn more at

In addition to a competitive salary, Crawford offers you:

  • Career advancement potential locally, regionally, and internationally in more than 700 locations in 70 countries
  • On-going training opportunities through every stage of your career

Crawford & Company is an Equal Opportunity Employer and embraces Diversity and Inclusion.

Apply today! We’re looking forward to your application.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Administrative
  • Industries Insurance and Claims Adjusting, Actuarial Services

Referrals increase your chances of interviewing at Crawford & Company - Asia by 2x

Get notified about new Support Services Coordinator jobs in Federal Territory of Kuala Lumpur, Malaysia .

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Technical Support

Kuala Lumpur, Kuala Lumpur ELSA ENERGY

Posted 11 days ago

Job Viewed

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Job Description

ELSA ENERGY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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ELSA ENERGY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

2 days ago Be among the first 25 applicants

Join to apply for the Technical Support role at ELSA ENERGY

Industry : Oil & Gas

Location : Onshore / Offshore (as required)

  • Provide expert technical support and advice on subsea inspection and intervention requirements.
  • Assist in the planning, coordination, and execution of subsea inspection programs in line with SIMS objectives.
  • Review and interpret subsea inspection data, ensuring accuracy, completeness, and compliance with industry standards.
  • Recommend and implement appropriate intervention measures based on inspection findings.
  • Liaise with internal teams, contractors, and vendors to ensure timely and efficient delivery of SIMS services.
  • Support the development, maintenance, and continuous improvement of the Subsea Inspection Management System database and workflows.
  • Ensure all inspection and intervention activities are performed in accordance with health, safety, and environmental (HSE) policies and regulatory requirements.


Position : Technical Support

Industry : Oil & Gas

Location : Onshore / Offshore (as required)

Key Responsibilities:

  • Provide expert technical support and advice on subsea inspection and intervention requirements.
  • Assist in the planning, coordination, and execution of subsea inspection programs in line with SIMS objectives.
  • Review and interpret subsea inspection data, ensuring accuracy, completeness, and compliance with industry standards.
  • Recommend and implement appropriate intervention measures based on inspection findings.
  • Liaise with internal teams, contractors, and vendors to ensure timely and efficient delivery of SIMS services.
  • Support the development, maintenance, and continuous improvement of the Subsea Inspection Management System database and workflows.
  • Ensure all inspection and intervention activities are performed in accordance with health, safety, and environmental (HSE) policies and regulatory requirements.


Requirement(s):

  • Bachelors degree in Engineering (Mechanical, Marine, Subsea, or related discipline) or equivalent technical qualification.
  • Knowledge of subsea systems, inspection methods (ROV, diver, NDT), and intervention techniques.
  • Experience with Subsea Inspection Management Systems or equivalent asset integrity software.


Note: Only those applicants who meet the above criteria will be contacted as part of shortlisting process Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries Oil and Gas

Referrals increase your chances of interviewing at ELSA ENERGY by 2x

Sign in to set job alerts for “Technical Support Specialist” roles.

Petaling Jaya, Selangor, Malaysia 5 days ago

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IT Technical Support Specialist (BAU) - IT Department

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 months ago

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Technical Application Specialist (ERP Support)

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Technical Application Specialist (ERP Support)

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Internship For Technical Support Specialist

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Support Associate (Hybrid Work Schedule)

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Fresh ITGraduates - Service Desk Analyst ( Immediate Joiners)

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Technical Support

Kuala Lumpur, Kuala Lumpur Coda

Posted 12 days ago

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Job Description

What We Do

Coda delivers commerce solutions that accelerate global growth for our partners. With over a decade of experience, we’re trusted by 300+ publishers—including Activision, Bigo, Electronic Arts, Moonton, and Riot Games—to grow their revenue and audiences worldwide.

Our suite of solutions includes Custom Commerce, a fully customizable web store; Codapay, enabling seamless direct payments through API integration on publishers’ websites; Codashop, the go-to marketplace for millions of gamers to purchase in-game content; and Distribution, extending Codashop content through our network of trusted commerce partners.

Headquartered in Singapore with a team of 400+ Codans, Coda has been recognized as an industry leader, named an APAC High Growth Company (2023) by Financial Times, one of Granite Asia’s NextGenTech 30 (2024), a payments leader on Fortune’s Fintech Innovation Asia list (2024), and listed among The Straits Times Fastest Growing Fintechs (2024).

For more on how Coda helps publishers grow faster and smarter, visit coda.co .


Responsibilities
  • Provide high-quality technical support for Coda's platform to users, in-house developers, and global partners across various communication channels.
  • Monitor platform health and service availability using internal tools and dashboards; proactively identify and respond to anomalies, outages, and performance issues.
  • Assess, triage, and manage technical and functional inquiries from global stakeholders, ensuring clear communication and prompt resolution.
  • Manage and prioritize multiple support cases concurrently, maintaining efficiency, accuracy, and SLA adherence.
  • Assist internal and external stakeholders in QA testing to validate functionality and ensure system reliability and performance.
  • Identify, investigate, and document incidents; escalate critical issues to the appropriate engineering or operations teams when needed.
  • Take ownership of incident response processes, including detection, impact analysis, stakeholder communication, coordination of response teams, and post-incident reviews.
  • Contribute to continuously improving monitoring, alerting, and incident management processes to enhance system resilience and operational efficiency.
Requirements
  • Minimum of 4 years of technical support experience, preferably within the payments, e-commerce, fintech, or gaming sectors.
  • Diploma or degree in Computer Science, Information Technology, or related certifications.
  • Excellent written and verbal communication skills in English; proficiency in Chinese is a plus, but not mandatory.
  • Flexibility, adaptability to changes, and an intense urgency in addressing critical issues.
  • Exceptional attention to detail, along with effective problem-solving and time-management skills.
  • Basic understanding of programming languages and software development processes.
  • Willingness to work in shifts, including evenings, overnight hours, weekends, and public holidays as needed.
  • Familiarity with monitoring tools and ITSM platforms for incident tracking and resolution.

Working at Coda

With Codans spread across over 20 countries worldwide, our fast-paced, challenging, and highly collaborative environment breaks down time zones and cultural barriers, empowering you to chase innovative ideas, contribute to Coda’s growth, and make a lasting impact.

If you have a passion for pushing boundaries and thrive on continuous improvement through experimentation, we would love to hear from you!

Our Perks*

Wellness Boost: Stay healthy with resources for physical and mental well-being with our flexible benefits and Employee Well-being Program - because you matter!

Customized Benefits : Tailor your benefits with our flexible plan.

Growth Opportunities : Unlock your potential through clear progression paths.

Skill Development : Access training resources to fuel your personal and professional growth.

Volunteer Time Off: Enjoy paid time off to make a difference in the world through volunteering.

Family Support: Take advantage of paid Family Care Leave to bond with your family, while our selected Flexible Benefits also cater to your family's needs.

*Benefits are reviewed and updated on a yearly basis

We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued.

Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!

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Technical Support

Kuala Lumpur, Kuala Lumpur Coda

Posted 1 day ago

Job Viewed

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Job Description

What We Do Coda delivers commerce solutions that accelerate global growth for our partners. With over a decade of experience, we’re trusted by 300+ publishers—including Activision, Bigo, Electronic Arts, Moonton, and Riot Games—to grow their revenue and audiences worldwide. Our suite of solutions includes Custom Commerce, a fully customizable web store; Codapay, enabling seamless direct payments through API integration on publishers’ websites; Codashop, the go-to marketplace for millions of gamers to purchase in-game content; and Distribution, extending Codashop content through our network of trusted commerce partners. Headquartered in Singapore with a team of 400+ Codans, Coda has been recognized as an industry leader, named an APAC High Growth Company (2023) by Financial Times, one of Granite Asia’s NextGenTech 30 (2024), a payments leader on Fortune’s Fintech Innovation Asia list (2024), and listed among The Straits Times Fastest Growing Fintechs (2024). For more on how Coda helps publishers grow faster and smarter, visit

coda.co

. Responsibilities

Provide high-quality technical support for

Coda's platform

to users, in-house developers, and global partners across various communication channels. Monitor platform health and service availability using internal tools and dashboards; proactively identify and respond to anomalies, outages, and performance issues. Assess, triage, and manage technical and functional inquiries from global stakeholders, ensuring clear communication and prompt resolution. Manage and prioritize multiple support cases concurrently, maintaining efficiency, accuracy, and SLA adherence. Assist internal and external stakeholders in

QA testing

to validate functionality and ensure system reliability and performance. Identify, investigate, and document incidents; escalate critical issues to the appropriate engineering or operations teams when needed. Take ownership of incident response processes, including detection, impact analysis, stakeholder communication, coordination of response teams, and post-incident reviews. Contribute to continuously improving monitoring, alerting, and incident management processes to enhance system resilience and operational efficiency. Requirements

Minimum of 4 years of technical support experience, preferably within the payments, e-commerce, fintech, or gaming sectors. Diploma or degree in Computer Science, Information Technology, or related certifications. Excellent written and verbal communication skills in English; proficiency in Chinese is a plus, but not mandatory. Flexibility, adaptability to changes, and an intense urgency in addressing critical issues. Exceptional attention to detail, along with effective problem-solving and time-management skills. Basic understanding of programming languages and software development processes. Willingness to work in shifts, including evenings, overnight hours, weekends, and public holidays as needed. Familiarity with monitoring tools and ITSM platforms for incident tracking and resolution. Working at Coda With Codans spread across over 20 countries worldwide, our fast-paced, challenging, and highly collaborative environment breaks down time zones and cultural barriers, empowering you to chase innovative ideas, contribute to Coda’s growth, and make a lasting impact. If you have a passion for pushing boundaries and thrive on continuous improvement through experimentation, we would love to hear from you! Our Perks* Wellness Boost:

Stay healthy with resources for physical and mental well-being with our flexible benefits and Employee Well-being Program - because you matter! Customized Benefits : Tailor your benefits with our flexible plan. Growth Opportunities : Unlock your potential through clear progression paths. Skill Development : Access training resources to fuel your personal and professional growth. Volunteer Time Off:

Enjoy paid time off to make a difference in the world through volunteering. Family Support:

Take advantage of paid Family Care Leave to bond with your family, while our selected Flexible Benefits also cater to your family's needs. *Benefits are reviewed and updated on a yearly basis We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued. Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Technical Support

Kuala Lumpur, Kuala Lumpur ELSA ENERGY

Posted 1 day ago

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Job Description

ELSA ENERGY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

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Technical Support

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ELSA ENERGY ELSA ENERGY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Be among the first 25 applicants Join to apply for the

Technical Support

role at

ELSA ENERGY Industry : Oil & Gas

Location : Onshore / Offshore (as required)

Provide expert technical support and advice on subsea inspection and intervention requirements. Assist in the planning, coordination, and execution of subsea inspection programs in line with SIMS objectives. Review and interpret subsea inspection data, ensuring accuracy, completeness, and compliance with industry standards. Recommend and implement appropriate intervention measures based on inspection findings. Liaise with internal teams, contractors, and vendors to ensure timely and efficient delivery of SIMS services. Support the development, maintenance, and continuous improvement of the Subsea Inspection Management System database and workflows. Ensure all inspection and intervention activities are performed in accordance with health, safety, and environmental (HSE) policies and regulatory requirements.

Position : Technical Support

Industry : Oil & Gas

Location : Onshore / Offshore (as required)

Key Responsibilities:

Provide expert technical support and advice on subsea inspection and intervention requirements. Assist in the planning, coordination, and execution of subsea inspection programs in line with SIMS objectives. Review and interpret subsea inspection data, ensuring accuracy, completeness, and compliance with industry standards. Recommend and implement appropriate intervention measures based on inspection findings. Liaise with internal teams, contractors, and vendors to ensure timely and efficient delivery of SIMS services. Support the development, maintenance, and continuous improvement of the Subsea Inspection Management System database and workflows. Ensure all inspection and intervention activities are performed in accordance with health, safety, and environmental (HSE) policies and regulatory requirements.

Requirement(s):

Bachelors degree in Engineering (Mechanical, Marine, Subsea, or related discipline) or equivalent technical qualification. Knowledge of subsea systems, inspection methods (ROV, diver, NDT), and intervention techniques. Experience with Subsea Inspection Management Systems or equivalent asset integrity software.

Note: Only those applicants who meet the above criteria will be contacted as part of shortlisting process

Seniority level

Seniority level Not Applicable Employment type

Employment type Full-time Job function

Job function Information Technology Industries Oil and Gas Referrals increase your chances of interviewing at ELSA ENERGY by 2x Sign in to set job alerts for “Technical Support Specialist” roles.

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