What Jobs are available for Support Assistant in Malaysia?
Showing 1486 Support Assistant jobs in Malaysia
TECHNICAL SUPPORT ASSISTANT
Kuching, Sarawak
NUGEN COMMUNICATION SDN BHD
Posted 2 days ago
Job Viewed
Job Description
Position Title: Operation Assistant / Technical Support Assistant Support the preparation of project documentation, reports, and presentations including site daily, purchase order, supporting documents for claim and compliance report.
Ensure the workflow must be efficient based on the client’s requirement.
Administrative Support Provide administrative support including preparing documents, maintaining records, and managing files.
Assist in the creation and tracking of work orders, permits to work, and project schedules.
Organize project files and ensure all records are up-to-date and easily accessible.
Track document submissions and approvals to ensure project milestones are supported by accurate documentation.
Stakeholder Communication Coordinate the submission and retrieval of documents, ensuring deadlines are met.
Respond to document‑related inquiries from stakeholders and provide support as needed.
Other Duties Perform additional administrative or operational tasks as assigned by the Technical Support Executive and Operations Manager.
Job Requirements
Diploma in Telecommunication Engineering, Business Administration, or any related field
1‑2 years of experience in project administration or fresh graduates are encouraged to apply
Must have language proficiency in English and Bahasa Malaysia
Proficiency in Microsoft Office (Word, Excel, and PowerPoint)
Good oral and written communication, memorization abilities, and organization skills
Reliable, motivated individual who can work independently with minimum supervision
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Ensure the workflow must be efficient based on the client’s requirement.
Administrative Support Provide administrative support including preparing documents, maintaining records, and managing files.
Assist in the creation and tracking of work orders, permits to work, and project schedules.
Organize project files and ensure all records are up-to-date and easily accessible.
Track document submissions and approvals to ensure project milestones are supported by accurate documentation.
Stakeholder Communication Coordinate the submission and retrieval of documents, ensuring deadlines are met.
Respond to document‑related inquiries from stakeholders and provide support as needed.
Other Duties Perform additional administrative or operational tasks as assigned by the Technical Support Executive and Operations Manager.
Job Requirements
Diploma in Telecommunication Engineering, Business Administration, or any related field
1‑2 years of experience in project administration or fresh graduates are encouraged to apply
Must have language proficiency in English and Bahasa Malaysia
Proficiency in Microsoft Office (Word, Excel, and PowerPoint)
Good oral and written communication, memorization abilities, and organization skills
Reliable, motivated individual who can work independently with minimum supervision
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0
IT Technical Support Assistant Manager
Butterworth, Pulau Pinang
Max System Solution
Posted 4 days ago
Job Viewed
Job Description
Responsibilities
Assist and report to the Business Operation Manager (IT) in managing the technical support team.
Assign tasks, set priorities, and ensure that team members have the necessary resources to perform their duties effectively.
Provide technical assistance and support to end-users, resolving complex issues that cannot be handled by the support team.
Investigate and analyze recurring technical issues to identify root causes and implement preventive measures.
Stay updated on the latest technologies, industry trends, and best practices to enhance the quality of technical support services.
Assist in the administration and maintenance of IT systems, servers, networks, and other infrastructure components.
Maintain accurate and up-to-date documentation of support processes, troubleshooting steps, and knowledge base articles.
Collaborate with external vendors and service providers to ensure timely resolution of technical issues and adherence to service level agreements.
Develop and deliver training materials and workshops to enhance the technical skills of team members and end-users.
Requirements
Possess at least Diploma/post Graduate Diploma/ Bachelor’s Degree in Computer Science/Information Technology or equivalent
Candidate must be a Male & Chinese and able to speak and read in Mandarin (As require liaising with Mandarin speaking clients due to work nature)
At least 2-3 year(s) of working experience in the related field is required for this position
Strong technical knowledge, strong networking capabilities and relationship management skills
Ability to prioritize tasks and work under pressure and a strong team player.
MUST be willing to work in Butterworth, Penang
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Assist and report to the Business Operation Manager (IT) in managing the technical support team.
Assign tasks, set priorities, and ensure that team members have the necessary resources to perform their duties effectively.
Provide technical assistance and support to end-users, resolving complex issues that cannot be handled by the support team.
Investigate and analyze recurring technical issues to identify root causes and implement preventive measures.
Stay updated on the latest technologies, industry trends, and best practices to enhance the quality of technical support services.
Assist in the administration and maintenance of IT systems, servers, networks, and other infrastructure components.
Maintain accurate and up-to-date documentation of support processes, troubleshooting steps, and knowledge base articles.
Collaborate with external vendors and service providers to ensure timely resolution of technical issues and adherence to service level agreements.
Develop and deliver training materials and workshops to enhance the technical skills of team members and end-users.
Requirements
Possess at least Diploma/post Graduate Diploma/ Bachelor’s Degree in Computer Science/Information Technology or equivalent
Candidate must be a Male & Chinese and able to speak and read in Mandarin (As require liaising with Mandarin speaking clients due to work nature)
At least 2-3 year(s) of working experience in the related field is required for this position
Strong technical knowledge, strong networking capabilities and relationship management skills
Ability to prioritize tasks and work under pressure and a strong team player.
MUST be willing to work in Butterworth, Penang
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1
Learning Support Assistant
Subang Jaya, Selangor
SRI KDU SUBANG JAYA SDN BHD
Posted 2 days ago
Job Viewed
Job Description
Overview
Sri KDU International School, Subang Jaya, is a distinguished institution offering a comprehensive education program from Foundation Years to Year 12. We follow the National Curriculum for England, seamlessly integrating it with Malaysian subjects to provide a well-rounded educational experience. Our mission is to nurture globally competent and self-assured students, equipping them with the skills and knowledge to thrive in a rapidly changing world. We pride ourselves on delivering a British-style education that emphasizes both academic excellence and character development. Our core values guide our educational approach, focusing on engagement, responsiveness to feedback, continuous progress, and the cultivation of independent learning. At Sri KDU International School, we embrace diversity and promote a culture of understanding and tolerance, preparing our students to become compassionate, well-rounded individuals.
Position
Learning Support Assistant
Responsibilities Provide support to subject teachers where applicable to ensure identified students are catered for within lessons, e.g., modifying resources to improve accessibility and providing prompts/reminders for completion of work.
Establish a supportive, caring, and secure relationship with identified student(s), promoting respect, self-esteem and a positive, inclusive whole-school ethos.
Provide in-class one-to-one support for identified learners.
Deliver one-to-one or small-group interventions for identified students under the direction of the Assistant Headteacher – Inclusion.
Develop knowledge and understanding of students’ specific academic, physical and emotional/behavioural/medical needs and respond effectively.
Develop learning activity programmes and adapt appropriate materials.
Support and motivate identified student(s), clarify instructions, encourage independent learning and behaviour, and help learners achieve targets and outcomes.
Assist with marking and correction of work.
Maintain detailed records of all support, interventions and modifications for identified students to enable review and analysis of effectiveness.
Keep records of student progress to inform review meetings.
Attend meetings and reviews; participate in school events, trips and activities.
Uphold school discipline and regulations and promote equal opportunities in practice.
Participate in duties (lunch/break/before and after school).
Ensure regular and effective communication among students, staff, parents and external agencies.
Support the aims, values, mission and ethos of the school and take a team approach to all aspects of school life.
Attend and contribute to staff meetings and INSET days; identify areas for personal development.
Take appropriate responsibility for safeguarding and children’s welfare; maintain confidentiality as required.
Qualifications Diploma or Bachelor’s Degree in Education/Psychology or a related field.
Strong English language proficiency.
At least 3 years of working experience at international school level.
Preference for candidates proficient in Mandarin to communicate with Mandarin-speaking parents/clients.
Excellent management, organizational, interpersonal and communication skills.
Ability to work independently and be IT literate.
How to Apply
Successful applicants will be enthusiastic about the ethos and values of XCL International and SriKDU Schools. A competitive remuneration package will be offered. To apply, please click the Apply button on this page to submit your application. Applications will be reviewed on receipt; interviews may take place in Kuala Lumpur or online.
Safeguarding
XCL Education is committed to safeguarding and promoting the welfare of children and young people. We follow safer recruitment practices with attention to child protection. All appointments are subject to identity checks, criminal record checks, references including from your current Head of School, and visa/work permit requirements under Malaysian law.
Perks and Benefits
Medical, Education support, Dental, Parking, Vision, Group Hospitalisation & Surgical Insurance; Group benefits.
All appointments are subject to background checks, reference verification and identity screening in line with our safeguarding commitments.
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Sri KDU International School, Subang Jaya, is a distinguished institution offering a comprehensive education program from Foundation Years to Year 12. We follow the National Curriculum for England, seamlessly integrating it with Malaysian subjects to provide a well-rounded educational experience. Our mission is to nurture globally competent and self-assured students, equipping them with the skills and knowledge to thrive in a rapidly changing world. We pride ourselves on delivering a British-style education that emphasizes both academic excellence and character development. Our core values guide our educational approach, focusing on engagement, responsiveness to feedback, continuous progress, and the cultivation of independent learning. At Sri KDU International School, we embrace diversity and promote a culture of understanding and tolerance, preparing our students to become compassionate, well-rounded individuals.
Position
Learning Support Assistant
Responsibilities Provide support to subject teachers where applicable to ensure identified students are catered for within lessons, e.g., modifying resources to improve accessibility and providing prompts/reminders for completion of work.
Establish a supportive, caring, and secure relationship with identified student(s), promoting respect, self-esteem and a positive, inclusive whole-school ethos.
Provide in-class one-to-one support for identified learners.
Deliver one-to-one or small-group interventions for identified students under the direction of the Assistant Headteacher – Inclusion.
Develop knowledge and understanding of students’ specific academic, physical and emotional/behavioural/medical needs and respond effectively.
Develop learning activity programmes and adapt appropriate materials.
Support and motivate identified student(s), clarify instructions, encourage independent learning and behaviour, and help learners achieve targets and outcomes.
Assist with marking and correction of work.
Maintain detailed records of all support, interventions and modifications for identified students to enable review and analysis of effectiveness.
Keep records of student progress to inform review meetings.
Attend meetings and reviews; participate in school events, trips and activities.
Uphold school discipline and regulations and promote equal opportunities in practice.
Participate in duties (lunch/break/before and after school).
Ensure regular and effective communication among students, staff, parents and external agencies.
Support the aims, values, mission and ethos of the school and take a team approach to all aspects of school life.
Attend and contribute to staff meetings and INSET days; identify areas for personal development.
Take appropriate responsibility for safeguarding and children’s welfare; maintain confidentiality as required.
Qualifications Diploma or Bachelor’s Degree in Education/Psychology or a related field.
Strong English language proficiency.
At least 3 years of working experience at international school level.
Preference for candidates proficient in Mandarin to communicate with Mandarin-speaking parents/clients.
Excellent management, organizational, interpersonal and communication skills.
Ability to work independently and be IT literate.
How to Apply
Successful applicants will be enthusiastic about the ethos and values of XCL International and SriKDU Schools. A competitive remuneration package will be offered. To apply, please click the Apply button on this page to submit your application. Applications will be reviewed on receipt; interviews may take place in Kuala Lumpur or online.
Safeguarding
XCL Education is committed to safeguarding and promoting the welfare of children and young people. We follow safer recruitment practices with attention to child protection. All appointments are subject to identity checks, criminal record checks, references including from your current Head of School, and visa/work permit requirements under Malaysian law.
Perks and Benefits
Medical, Education support, Dental, Parking, Vision, Group Hospitalisation & Surgical Insurance; Group benefits.
All appointments are subject to background checks, reference verification and identity screening in line with our safeguarding commitments.
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2
Management Support Assistant Manager
Kuala Lumpur, Kuala Lumpur
NIRVANA ASIA GROUP
Posted 3 days ago
Job Viewed
Job Description
Overview
Administrative role focused on daily administration, payroll-related matters, and coordination with HR. The position supports management for efficient workflows and adherence to group policies and procedures. Responsibilities
Manage daily administration work and resources, including related claims and payroll staff. Deal with related issues with Payroll Staff and Non-Payroll Staff. Liaise with Human Resources Department in dealing with matters related to manpower. Meet predefined additional duties assigned to the department and support the team’s capabilities. Assist in monitoring, reviewing and reporting tasks assigned to the team and provide Management Support for a smooth workflow. Assist in the enforcement of group policies and procedures to ensure compliance at all levels. Assist in planning and implementing strategic policies and procedures to achieve cost effectiveness and enhance professional efficiency. Assist in reviewing management analysis, statistics, business studies, and highlight irregularities from analysis reports; compile studies of existing operation workflows and propose improvements for automation and computerization. Assist in reviewing, simplifying, streamlining and standardizing existing operational processes. Compile the Annual Company Budget, Departmental Budget, Staff Goal Setting, Departmental Tactical Plans, and Professional Forms under direction from superiors. Maintain confidentiality and handle company matters privately. Assist in other assignments or projects, especially VIP Funeral Cases, as assigned by superiors. Seniority level
Not Applicable Employment type
Full-time Job function
Administrative Industries
Hotels and Motels Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Note: This job description contains only the relevant content from the original posting and omits extraneous boilerplate and listing updates for clarity and quality.
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Administrative role focused on daily administration, payroll-related matters, and coordination with HR. The position supports management for efficient workflows and adherence to group policies and procedures. Responsibilities
Manage daily administration work and resources, including related claims and payroll staff. Deal with related issues with Payroll Staff and Non-Payroll Staff. Liaise with Human Resources Department in dealing with matters related to manpower. Meet predefined additional duties assigned to the department and support the team’s capabilities. Assist in monitoring, reviewing and reporting tasks assigned to the team and provide Management Support for a smooth workflow. Assist in the enforcement of group policies and procedures to ensure compliance at all levels. Assist in planning and implementing strategic policies and procedures to achieve cost effectiveness and enhance professional efficiency. Assist in reviewing management analysis, statistics, business studies, and highlight irregularities from analysis reports; compile studies of existing operation workflows and propose improvements for automation and computerization. Assist in reviewing, simplifying, streamlining and standardizing existing operational processes. Compile the Annual Company Budget, Departmental Budget, Staff Goal Setting, Departmental Tactical Plans, and Professional Forms under direction from superiors. Maintain confidentiality and handle company matters privately. Assist in other assignments or projects, especially VIP Funeral Cases, as assigned by superiors. Seniority level
Not Applicable Employment type
Full-time Job function
Administrative Industries
Hotels and Motels Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Note: This job description contains only the relevant content from the original posting and omits extraneous boilerplate and listing updates for clarity and quality.
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3
Assistant Manager Technical Support - Piping
Johor Bahru, Johor
National Oilwell Varco
Posted 16 days ago
Job Viewed
Job Description
JOB DESCRIPTION
Leading, mentoring and developing a team of piping engineers and draftsmen; Providing technical guidance and coaching to team to provide fiberglass piping design review and advisory to customers in shipbuilding and offshore business Overall managing TSG Teams to deliver fiberglass piping prefabrication spool drawings meeting customer/project requirements Overall managing team and team member performance, productivity, on time delivery and spool drawing quality. Oversee work assignment - projects/jobs allocation Fostering a positive and inclusive team environment Identify and drive development and improvement Exploring opportunities and collaboration with other department and business units. JOB REQUIREMENT
Degree in Engineering with at least 5 years’ experience of relevant experience, or Diploma qualification with at least 8 years’ experience. Possess strong technical background in piping design and construction preferably in shipbuilding and/or offshore project construction Proven experience in planning, executing and managing projects Excellent communication and interpersonal skills Proven record of department/team management experience Experience in interactions with customers and partners across different countries and cultures Broad understanding of organization operation and development
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Leading, mentoring and developing a team of piping engineers and draftsmen; Providing technical guidance and coaching to team to provide fiberglass piping design review and advisory to customers in shipbuilding and offshore business Overall managing TSG Teams to deliver fiberglass piping prefabrication spool drawings meeting customer/project requirements Overall managing team and team member performance, productivity, on time delivery and spool drawing quality. Oversee work assignment - projects/jobs allocation Fostering a positive and inclusive team environment Identify and drive development and improvement Exploring opportunities and collaboration with other department and business units. JOB REQUIREMENT
Degree in Engineering with at least 5 years’ experience of relevant experience, or Diploma qualification with at least 8 years’ experience. Possess strong technical background in piping design and construction preferably in shipbuilding and/or offshore project construction Proven experience in planning, executing and managing projects Excellent communication and interpersonal skills Proven record of department/team management experience Experience in interactions with customers and partners across different countries and cultures Broad understanding of organization operation and development
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4
Lead, Operations & Sales Support (Assistant Manager)
Kuala Lumpur, Kuala Lumpur
Great Eastern
Posted 2 days ago
Job Viewed
Job Description
Great Eastern WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Operations Lead in Group and Digital Affinity Life Insurance channel department is responsible for overseeing the day-to-day operations of the sales channel, ensuring smooth policy processing, compliance with regulations, efficient agent support, and maximizing productivity by monitoring key performance indicators (KPIs) while implementing process improvements to optimize sales and customer experience within the designated channel.
Key roles and responsibilities include:
Manage the entire life cycle of policy processing within the channel including lead generation, application submission, underwriting, policy issuance and premium collection.
Oversee the implementation and maintenance of operational systems and tools to streamline processes and enhance efficiency.
Analyse key performance metrics such as sales volume, conversion rates, customer retention and agent productivity to identify areas for improvement.
Develop channel-specific sales strategies and operational plans aligned with overall company objectives.
Identify growth opportunities within the channel and implement initiatives to capture new business.
Provide ongoing training and support to agents on sales processes, product knowledge, compliance requirements, and best practices.
Manage agent performance through coaching, feedback, and incentive programs.
Recruit and onboard new agents within the channel to maintain optimal sales force size.
Ensure adherence to all regulatory requirements related to sales practices, customer information, and policy administration within the channel.
Generate regular reports on channel performance including sales trends, agent productivity and customer satisfaction metrics.
We are looking for people who
Candidate must possess at least a Bachelor Degree in Business Admin and/or related.
Possess minimum 6 years of experience in Life or Group Insurance Industry specializing in Operations / Policy Processing / Sales Support / Management Reporting.
Strong understanding of life insurance products, sales processes, and industry regulations.
Proven leadership and team management skills.
Excellent analytical and problem‑solving abilities.
Data‑driven decision making and reporting capabilities.
Effective communication and interpersonal skills.
Proficiency in relevant operational systems and technology.
How you succeed
Champion and embody our Core Values in everyday tasks and interactions.
Demonstrate high level of integrity and accountability.
Take initiative to drive improvements and embrace change.
Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/risks to safeguard our company proactively.
Who we are Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.
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Operations Lead in Group and Digital Affinity Life Insurance channel department is responsible for overseeing the day-to-day operations of the sales channel, ensuring smooth policy processing, compliance with regulations, efficient agent support, and maximizing productivity by monitoring key performance indicators (KPIs) while implementing process improvements to optimize sales and customer experience within the designated channel.
Key roles and responsibilities include:
Manage the entire life cycle of policy processing within the channel including lead generation, application submission, underwriting, policy issuance and premium collection.
Oversee the implementation and maintenance of operational systems and tools to streamline processes and enhance efficiency.
Analyse key performance metrics such as sales volume, conversion rates, customer retention and agent productivity to identify areas for improvement.
Develop channel-specific sales strategies and operational plans aligned with overall company objectives.
Identify growth opportunities within the channel and implement initiatives to capture new business.
Provide ongoing training and support to agents on sales processes, product knowledge, compliance requirements, and best practices.
Manage agent performance through coaching, feedback, and incentive programs.
Recruit and onboard new agents within the channel to maintain optimal sales force size.
Ensure adherence to all regulatory requirements related to sales practices, customer information, and policy administration within the channel.
Generate regular reports on channel performance including sales trends, agent productivity and customer satisfaction metrics.
We are looking for people who
Candidate must possess at least a Bachelor Degree in Business Admin and/or related.
Possess minimum 6 years of experience in Life or Group Insurance Industry specializing in Operations / Policy Processing / Sales Support / Management Reporting.
Strong understanding of life insurance products, sales processes, and industry regulations.
Proven leadership and team management skills.
Excellent analytical and problem‑solving abilities.
Data‑driven decision making and reporting capabilities.
Effective communication and interpersonal skills.
Proficiency in relevant operational systems and technology.
How you succeed
Champion and embody our Core Values in everyday tasks and interactions.
Demonstrate high level of integrity and accountability.
Take initiative to drive improvements and embrace change.
Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/risks to safeguard our company proactively.
Who we are Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.
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5
System Support Assistant (SAP - DSD Operation)
Rawang, Selangor
Baba Products
Posted 3 days ago
Job Viewed
Job Description
A dedicated and detail-oriented System Support Assistant (SAP - DSD Operation) is required to join the Centre of Excellence (COE) team. The role will be responsible for supporting the mobile operations of the Direct Store Delivery (DSD) system across Baba Products and its subsidiary companies. The position is part of the COE Department, which operates in a dynamic enterprise environment that has been running on SAP S/4HANA with Fiori for the past six years. This role provides valuable exposure to enterprise IT operations, with opportunities to build technical expertise in SAP DSD and SAP BASIS. It also serves as a strong platform for long-term career development and growth in enterprise IT systems.
Key Responsibilities
Perform daily system monitoring (Fiori, SAP GUI) and ensure all systems run smoothly.
Verify daily sales tour synchronization and resolve operational issues promptly.
Assist branch users with DSD-related queries and provide first-level support.
Manage and maintain handheld devices and related peripherals.
Perform basic repairs, preventive maintenance, and coordinate with vendors for service.
Maintain accurate hardware inventory and prepare monthly reports.
Conduct branch hardware audits and follow up on reported issues.
Provide standby support on weekends/public holidays when required.
Perform other duties as assigned by management.
Requirements
Bachelor’s degree in information technology, Computer Science, or a related field.
2 to 4 years of experience in IT support, system operations, or technical roles.
Strong troubleshooting and analytical skills.
Good communication and coordination abilities.
Willingness to learn enterprise systems (training in SAP will be provided).
Able to work independently and as part of a team.
Willing to provide support during weekends/public holidays when needed.
Why Join Us
Gain exposure to SAP S/4HANA and Fiori in a real business environment.
On-the-job training in SAP DSD and BASIS, with clear career growth opportunities.
Be part of an experienced Centre of Excellence (COE) team that drives digital transformation.
Supportive and collaborative workplace culture.
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Key Responsibilities
Perform daily system monitoring (Fiori, SAP GUI) and ensure all systems run smoothly.
Verify daily sales tour synchronization and resolve operational issues promptly.
Assist branch users with DSD-related queries and provide first-level support.
Manage and maintain handheld devices and related peripherals.
Perform basic repairs, preventive maintenance, and coordinate with vendors for service.
Maintain accurate hardware inventory and prepare monthly reports.
Conduct branch hardware audits and follow up on reported issues.
Provide standby support on weekends/public holidays when required.
Perform other duties as assigned by management.
Requirements
Bachelor’s degree in information technology, Computer Science, or a related field.
2 to 4 years of experience in IT support, system operations, or technical roles.
Strong troubleshooting and analytical skills.
Good communication and coordination abilities.
Willingness to learn enterprise systems (training in SAP will be provided).
Able to work independently and as part of a team.
Willing to provide support during weekends/public holidays when needed.
Why Join Us
Gain exposure to SAP S/4HANA and Fiori in a real business environment.
On-the-job training in SAP DSD and BASIS, with clear career growth opportunities.
Be part of an experienced Centre of Excellence (COE) team that drives digital transformation.
Supportive and collaborative workplace culture.
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6
Business Support Assistant (6 Months Contract)
Johor Bahru, Johor
JACOBS DOUWE EGBERTS
Posted 16 days ago
Job Viewed
Job Description
Business Support Assistant (6 Months Contract)
Job Description
The Business Support Assistant delivers full Business Support in purchase order handling for the R&D, Quality & Food Compliance department, primarily for the team in Utrecht (Netherlands). The role sits with the Data Factory Team in Johor (Malaysia) and can involve also other tasks supporting Johor Malaysia Data Factory team when required. The Business Support Assistant works with the Business Support Assistant in Utrecht to handle all purchase orders. There are two primary goals of this role: Support R&D daily business by handling of Purchase Orders for Utrecht and support operation of the R&D team in Johor. Business Support – finance process Raise R&D Department PO’s within 24 hours in SAP System and process them throughout the Finance Process Maintain financial good practice when executing the R&D Purchase Order process. Maintain Vendor Invoice Management system with Accounts Payable to avoid delay in payment. Provide departmental support i.e. set up new vendors, increasing limit orders. Troubleshoot and optimize business processes for maximum efficiency Participate purchasing Business Process Owner meetings Business Support – Data Factory team Support Data Factory team with other activities, e.g. specification creation, update, maintenance as well as other support in the Johor R&D facility. Qualifications
Qualifications Are you bursting with fresh ideas and a hunger for learning? We want you! Here's what we're looking for: Essential skills for the role are: PC literate in MS applications e.g. Microsoft Excel Capable of working well under pressure Excellent accuracy and attention to detail Excellent customer service and communication skills Strongly desirable: Experienced with SAP Additional Information
Are you ready to
Unleash Your Possibility
within JDE Peet's? Here's how to apply: Upload your resume (in English) using our LinkedIn or career site application form After applying, we'll reach out within three weeks to let you know what's next. During the application process, you'll be asked to attend at least one interview at our Johor office. Would you like to join a Coffee & Tea company that values your future success and prioritizes your passion for positive change? Company Description
Company Description For more than 265 years, JACOBS DOUWE EGBERTS (JDE) is inspired by its belief that it’s amazing what can happen over a cup of coffee or tea. We are fuelled by our purpose of unleashing the possibilities of coffee and tea to create a better future. Today, our coffee & tea portfolio is available in more than 100 developed and emerging markets, through a portfolio of over 50 brands that collectively cover the entire category landscape led by leading household names such as L’OR, Jacobs, Senseo, Tassimo, Douwe Egberts, Old Town, Super, Pickwick and Moccona. JDE is part of JDE Peet’s, the world’s largest pure-play coffee and tea company, headquartered in The Netherlands. What’s it like to work at JDE? We are proud of our passionate, driven associates that challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JDE: A coffee & tea for every cup. At JDE, we're Made to Stand Out. Every day we are progressive in outlook, ambitious in nature, resourceful in action and decisive in approach, bringing coffee and tea moments to everyone around the world.
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Job Description
The Business Support Assistant delivers full Business Support in purchase order handling for the R&D, Quality & Food Compliance department, primarily for the team in Utrecht (Netherlands). The role sits with the Data Factory Team in Johor (Malaysia) and can involve also other tasks supporting Johor Malaysia Data Factory team when required. The Business Support Assistant works with the Business Support Assistant in Utrecht to handle all purchase orders. There are two primary goals of this role: Support R&D daily business by handling of Purchase Orders for Utrecht and support operation of the R&D team in Johor. Business Support – finance process Raise R&D Department PO’s within 24 hours in SAP System and process them throughout the Finance Process Maintain financial good practice when executing the R&D Purchase Order process. Maintain Vendor Invoice Management system with Accounts Payable to avoid delay in payment. Provide departmental support i.e. set up new vendors, increasing limit orders. Troubleshoot and optimize business processes for maximum efficiency Participate purchasing Business Process Owner meetings Business Support – Data Factory team Support Data Factory team with other activities, e.g. specification creation, update, maintenance as well as other support in the Johor R&D facility. Qualifications
Qualifications Are you bursting with fresh ideas and a hunger for learning? We want you! Here's what we're looking for: Essential skills for the role are: PC literate in MS applications e.g. Microsoft Excel Capable of working well under pressure Excellent accuracy and attention to detail Excellent customer service and communication skills Strongly desirable: Experienced with SAP Additional Information
Are you ready to
Unleash Your Possibility
within JDE Peet's? Here's how to apply: Upload your resume (in English) using our LinkedIn or career site application form After applying, we'll reach out within three weeks to let you know what's next. During the application process, you'll be asked to attend at least one interview at our Johor office. Would you like to join a Coffee & Tea company that values your future success and prioritizes your passion for positive change? Company Description
Company Description For more than 265 years, JACOBS DOUWE EGBERTS (JDE) is inspired by its belief that it’s amazing what can happen over a cup of coffee or tea. We are fuelled by our purpose of unleashing the possibilities of coffee and tea to create a better future. Today, our coffee & tea portfolio is available in more than 100 developed and emerging markets, through a portfolio of over 50 brands that collectively cover the entire category landscape led by leading household names such as L’OR, Jacobs, Senseo, Tassimo, Douwe Egberts, Old Town, Super, Pickwick and Moccona. JDE is part of JDE Peet’s, the world’s largest pure-play coffee and tea company, headquartered in The Netherlands. What’s it like to work at JDE? We are proud of our passionate, driven associates that challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JDE: A coffee & tea for every cup. At JDE, we're Made to Stand Out. Every day we are progressive in outlook, ambitious in nature, resourceful in action and decisive in approach, bringing coffee and tea moments to everyone around the world.
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7
Technical Support
Kuala Lumpur, Kuala Lumpur
Razorpay Curlec
Posted 10 days ago
Job Viewed
Job Description
Senior Associate Talent Partner | Fintech | We are Hiring! Visit my profile for interesting opportunities with Curlec About Us Razorpay is India’s leading full-stack Payments and Banking Platform, powering the digital financial infrastructure for over 10 million businesses. Founded in 2015, Razorpay enables businesses to accept, process, and disburse payments with ease, while offering innovative products across Payments, Capital, and Banking. Backed by marquee investors like Sequoia Capital India, Tiger Global, and Y Combinator, Razorpay is transforming the way businesses manage money and scale sustainably.
As part of its international expansion strategy, Razorpay acquired Razorpay Curlec, a Kuala Lumpur-based full-stack payments solution, to establish a strong presence in Southeast Asia. Razorpay Curlec has since become an integral part of Razorpay’s vision to simplify financial operations for businesses across the region. Building on this momentum, Razorpay is now expanding into Singapore, marking its next strategic step in the Southeast Asia growth journey.
About the Role The individual works directly with developers, clients and internal teams on post-integration issues to provide technical support, consulting and best practices. This individual will report to the person heading Technical Support of Business Engineering at Razorpay. This individual will ensure successful resolutions have been provided to our Merchants for the tickets/queries raised by them.
Location & Commitments
Permanent full time role based at our office - Kuala Lumpur (Mondays to Fridays)
Responsibilities
Addressing technical queries on APIs, and Plugins and complete Razorpay product suite.
Communicates technical issues to merchants and internal departments. The role will require discussing solutions with CXOs and highly competent tech teams.
Identifies irregularities in functionality and unexpected behaviours with Razorpay products and services.
Provide timely resolution to merchants and assist them with Level 2/3 support team with product knowledge and technical troubleshooting & Debugging skills.
Report Issues or bugs to Product /Software engineering teams by raising Jira and work towards a resolution with collaboration.
Capture issues in our CRM (FreshDesk), update progress on a regular basis and resolve issues of the merchant.
Act as an advocate for technical queries and expertise in terms of knowledge for Razorpay products, their implementations and usages.
Enhance the overall experience of our merchants by providing support for technical issues without redirecting them to the developers.
May travel to client sites in order to resolve extremely complex customer and integration issues.
Requirements
2-3 years of experience, in Technical support, data analytics or similar domains
Bachelor’s or Master’s degree in Computer Science, Information Technology, or related fields.
Knowledge of at least one frontend (HTML/CSS/JS/Angular/Flutter/React Native) and server-side technologies (Java/C++/Python/Go)
To explain complex information in simple, clear terms to a non-IT personnel.
Ability to deal with complex issues and bring it to closure with least dependency.
Logical thinker with good analytical and problem-solving skills.
Good to have up-to-date technical knowledge in the payment gateway domain.
Ability for in-depth understanding of multiple products and processes.
Good interpersonal skills coupled with quick decision making while advising the client or Sales team.
Mandarin speaking skills is a must
#J-18808-Ljbffr
As part of its international expansion strategy, Razorpay acquired Razorpay Curlec, a Kuala Lumpur-based full-stack payments solution, to establish a strong presence in Southeast Asia. Razorpay Curlec has since become an integral part of Razorpay’s vision to simplify financial operations for businesses across the region. Building on this momentum, Razorpay is now expanding into Singapore, marking its next strategic step in the Southeast Asia growth journey.
About the Role The individual works directly with developers, clients and internal teams on post-integration issues to provide technical support, consulting and best practices. This individual will report to the person heading Technical Support of Business Engineering at Razorpay. This individual will ensure successful resolutions have been provided to our Merchants for the tickets/queries raised by them.
Location & Commitments
Permanent full time role based at our office - Kuala Lumpur (Mondays to Fridays)
Responsibilities
Addressing technical queries on APIs, and Plugins and complete Razorpay product suite.
Communicates technical issues to merchants and internal departments. The role will require discussing solutions with CXOs and highly competent tech teams.
Identifies irregularities in functionality and unexpected behaviours with Razorpay products and services.
Provide timely resolution to merchants and assist them with Level 2/3 support team with product knowledge and technical troubleshooting & Debugging skills.
Report Issues or bugs to Product /Software engineering teams by raising Jira and work towards a resolution with collaboration.
Capture issues in our CRM (FreshDesk), update progress on a regular basis and resolve issues of the merchant.
Act as an advocate for technical queries and expertise in terms of knowledge for Razorpay products, their implementations and usages.
Enhance the overall experience of our merchants by providing support for technical issues without redirecting them to the developers.
May travel to client sites in order to resolve extremely complex customer and integration issues.
Requirements
2-3 years of experience, in Technical support, data analytics or similar domains
Bachelor’s or Master’s degree in Computer Science, Information Technology, or related fields.
Knowledge of at least one frontend (HTML/CSS/JS/Angular/Flutter/React Native) and server-side technologies (Java/C++/Python/Go)
To explain complex information in simple, clear terms to a non-IT personnel.
Ability to deal with complex issues and bring it to closure with least dependency.
Logical thinker with good analytical and problem-solving skills.
Good to have up-to-date technical knowledge in the payment gateway domain.
Ability for in-depth understanding of multiple products and processes.
Good interpersonal skills coupled with quick decision making while advising the client or Sales team.
Mandarin speaking skills is a must
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8
Technical Support
Petaling Jaya, Selangor
YL Systems Sdn Bhd
Posted 16 days ago
Job Viewed
Job Description
Job Overview Join to apply for the
Technical Support
role at
YL Systems Sdn Bhd .
Base pay range information is provided below. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities
To perform installation, preventive maintenance and troubleshoot for ELV System (CCTV, Card Access, Barrier Gate, Lift Access, Public Address, Intercom, SMATV, FTTH, Audio & Stage Lighting, Networking etc) and Information Communications Technology (ICT) Systems.
Carry out maintenance, installation, configuration, start-up, testing, commissioning, troubleshooting, and technical support.
To collaborate with Technical Manager & Technical Team Leader and/or relevant contractors by providing valuable assistance in communicating progress updates, addressing challenges, and managing resource requirements in a timely and effective manner.
Qualifications
Minimum SPM / Diploma in related field.
Able to converse in English and Mandarin.
Workmanship skills, team player and willing to learn.
Time management and problem-solving skills.
Basic knowledge in reading construction drawings and layout plan.
Minimum 1 year of experience in related field.
Location
YL Office
Klang Valley
Benefits
EPF, SOCSO
BONUS
COMPANY OVERSEATRIP
Working hours: 8.30am – 5.30pm
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Technology, Information and Internet
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Technical Support
role at
YL Systems Sdn Bhd .
Base pay range information is provided below. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities
To perform installation, preventive maintenance and troubleshoot for ELV System (CCTV, Card Access, Barrier Gate, Lift Access, Public Address, Intercom, SMATV, FTTH, Audio & Stage Lighting, Networking etc) and Information Communications Technology (ICT) Systems.
Carry out maintenance, installation, configuration, start-up, testing, commissioning, troubleshooting, and technical support.
To collaborate with Technical Manager & Technical Team Leader and/or relevant contractors by providing valuable assistance in communicating progress updates, addressing challenges, and managing resource requirements in a timely and effective manner.
Qualifications
Minimum SPM / Diploma in related field.
Able to converse in English and Mandarin.
Workmanship skills, team player and willing to learn.
Time management and problem-solving skills.
Basic knowledge in reading construction drawings and layout plan.
Minimum 1 year of experience in related field.
Location
YL Office
Klang Valley
Benefits
EPF, SOCSO
BONUS
COMPANY OVERSEATRIP
Working hours: 8.30am – 5.30pm
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Technology, Information and Internet
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9