161 Supermarket Manager jobs in Malaysia

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

Your Talent

• Two to four years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record
• Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Associates as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups
• Strong interpersonal, communication and motivational skills
• Strong organizational and time management skills
• Practical experience in Project Management, skills in implementing communications methods and event management
• Commercial acumen
• Interest in innovation and change
• Leadership
• PC-skills, MS-Office Knowledge, Lotus Notes, Internet

Your Mission

• Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service
• Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards
• Responsible for recruitment, training, development and succession of high performing, results driven Associates
• Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Directly responsible for ensuring that all training programs, both Domestic and Global, are fully implemented, functional and results driven within the store
• Analyze customer profiles, buying trends, and competitive information to impact and drive business. Communicate and provide feedback to Area/District Manager
• Implement, manage and monitor Loss Prevention education, training and awareness programs
• Directly responsible for execution and processing of both incoming and outgoing merchandise
• Directly responsible for Loss Prevention compliance within store
• Achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts
• Manage and communicate merchandise opportunities to Area or District Manager
• Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures
• Develop and maintain strong communication with local PR and marketing
• Participate in new store openings and/or store closings; travel may be required
• Attend Store Manager Meetings as well as all offsite training and position related meetings as required by Area/District Manager; travel may be required
• Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards
• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner
• Required to comply with all operational core competencies and key accountabilities
• Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

There's so much to do and so much to see in South East Asia – like PUMA SEA

Remember: We are stronger together. With our shared momentum we all make PUMA the best place to be.

#J-18808-Ljbffr

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application. Your Talent

Two to four years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Associates as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups Strong interpersonal, communication and motivational skills Strong organizational and time management skills Practical experience in Project Management, skills in implementing communications methods and event management Commercial acumen Interest in innovation and change Leadership PC-skills, MS-Office Knowledge, Lotus Notes, Internet Your Mission

Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards Responsible for recruitment, training, development and succession of high performing, results driven Associates Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers Directly responsible for ensuring that all training programs, both Domestic and Global, are fully implemented, functional and results driven within the store Analyze customer profiles, buying trends, and competitive information to impact and drive business. Communicate and provide feedback to Area/District Manager Implement, manage and monitor Loss Prevention education, training and awareness programs Directly responsible for execution and processing of both incoming and outgoing merchandise Directly responsible for Loss Prevention compliance within store Achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts Manage and communicate merchandise opportunities to Area or District Manager Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures Develop and maintain strong communication with local PR and marketing Participate in new store openings and/or store closings; travel may be required Attend Store Manager Meetings as well as all offsite training and position related meetings as required by Area/District Manager; travel may be required Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner Required to comply with all operational core competencies and key accountabilities Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany. There's so much to do and so much to see in South East Asia – like PUMA SEA Remember:

We are stronger together.

With our shared momentum we all make PUMA the best place to be.

#J-18808-Ljbffr

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION:

Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards Responsible for recruitment, training, development and succession of high performing, results driven Associates Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers Directly responsible for ensuring that all training programs, both Domestic and Global, are fully implemented, functional and results driven within the store Analyze customer profiles, buying trends, and competitive information to impact and drive business. Communicate and provide feedback to Area/District Manager Implement, manage and monitor Loss Prevention education, training and awareness programs Directly responsible for execution and processing of both incoming and outgoing merchandise Directly responsible for Loss Prevention compliance within store Achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts Manage and communicate merchandise opportunities to Area or District Manager Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures Develop and maintain strong communication with local PR and marketing Participate in new store openings and/or store closings; travel may be required Attend Store Manager Meetings as well as all offsite training and position related meetings as required by Area/District Manager; travel may be required Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner Required to comply with all operational core competencies and key accountabilities Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required

YOUR TALENT:

Two to four years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Associates as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups Strong interpersonal, communication and motivational skills Strong organizational and time management skills Practical experience in Project Management, skills in implementing communications methods and event management Commercial acumen Interest in innovation and change Leadership PC-skills, MS-Office Knowledge, Lotus Notes, Internet

PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. #J-18808-Ljbffr

3 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from TIMESCONSULT

The ideal candidate will have an ability to manage the daily operations of the retail store and complete tasks related to inventory tracking, marketing and customer service. They should be a confident salesperson and be able to share their best practices in order to onboard new employees. This candidate should also possess strong leadership skills and be able to assign duties to relevant employees in order to maintain the function of the store.

Responsibilities

• Formulate sales plan and sales strategy for the assigned outlet
• Coordinate with retailers to replenish stocks and ensure product display adheres to standard issued by Visual Merchandiser
• Recruitment and training of Store Associates
• Ensure smooth daily operations for the assigned outlet

Requirements

• 3 - 5 years of retail and retail management experience Demonstrated ability to train employees and be an effective salesperson
• Solid understanding of retail operations and outlet KPI
• Diploma or Bachelor Degree from any discipline

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Management
• Industries Telecommunications

Referrals increase your chances of interviewing at TIMESCONSULT by 2x

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3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from TIMESCONSULT The ideal candidate will have an ability to manage the daily operations of the retail store and complete tasks related to inventory tracking, marketing and customer service. They should be a confident salesperson and be able to share their best practices in order to onboard new employees. This candidate should also possess strong leadership skills and be able to assign duties to relevant employees in order to maintain the function of the store. Responsibilities Formulate sales plan and sales strategy for the assigned outlet Coordinate with retailers to replenish stocks and ensure product display adheres to standard issued by Visual Merchandiser Recruitment and training of Store Associates Ensure smooth daily operations for the assigned outlet Requirements 3 - 5 years of retail and retail management experience Demonstrated ability to train employees and be an effective salesperson Solid understanding of retail operations and outlet KPI Diploma or Bachelor Degree from any discipline Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Management Industries Telecommunications Referrals increase your chances of interviewing at TIMESCONSULT by 2x Sign in to set job alerts for “Store Manager” roles.

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POP MART Federal Territory of Kuala Lumpur, Malaysia

Store Manager

POP MART Federal Territory of Kuala Lumpur, Malaysia

3 days ago Be among the first 25 applicants

Direct message the job poster from POP MART

POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, Intellectual Property (IP) operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talents from all over the world. With 7,000+ employees globally, POP MART has successfully set foot in more than 30 countries and regions, serving a diverse audience of cultural pioneers and art fans.

Responsibilities:

• Drive overall store sales by tracking performance, analyzing data, and guiding the team to meet targets.
• Manage daily store operations, including staff scheduling, stock control, and customer service excellence.
• Oversee recruitment, onboarding, training, and performance management of store staff.
• Foster a positive team environment through coaching, engagement, and development activities.
• Ensure accurate inventory levels, proper product handling, and effective visual merchandising.
• Handle customer issues and ensure a high-quality, brand-aligned in-store experience.
• Maintain store safety, cleanliness, and equipment upkeep.
• Act as the key liaison between the store and various departments (e.g., HR, Marketing, Logistics, Merchandising) to ensure smooth communication and operational alignment.
• All other duties or projects as assigned.

Requirements:

• Candidates must possess at least a Diploma or above.
• At least 3 years of experience as a Store Manager, or in store operations management, preferably in retail.
• Prior experience in multinational retail environments or premium consumer brands is highly desirable.
• Proven leadership, organizational, and team management skills with a hands-on approach.
• Strong execution capabilities and ability to work under pressure in a fast-paced retail setting.
• Excellent analytical thinking, decision-making, and multitasking abilities.
• Excellent communication, training, and interpersonal skills.
• Proficient in Microsoft Office and retail operations systems; strong analytical and reporting skills.

What We Offer:

• We provide market-competitive packages.
• Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge.
• Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.

Store Location:

• Pavilion Bukit Jalil
• IOI City Mall
• Sunway Velocity
• TRX

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Sales, Management, and Customer Service
• Industries Retail

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Sign in to set job alerts for “Store Manager” roles.

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As Store Manager you will be responsible for overall management of the store, staff, merchandise and customer service. You will work towards achieving the sales objectives, store profitability goals, achieving and maintaining high operational and merchandising standards, building highly motivated team and coaching/developing your team members to enable them to progress in Fendi.

While representing the FENDI DNA, craftmanship, quality of materials and creativity throughout the market, you will be engaged in achieving your team’s targets meeting the assigned KPIs and sales goals.

Job responsibilities:

Performance Management and Business Development

• Monitor and achieve store performance by tracking and ensuring that the KPIs targets are met
• Strategize and implement the necessary improvement plans in timely manner, thinking out of the box whilst taking reasonable risk where necessary and applicable
• Conduct a brief every day, providing team members a condensed overview of the business, reinforcing and reiterating the right salesfloor behaviors and action plans
• Demonstrate sales leadership for staff and set performance targets for team and individual, relating to the KPIs and business objectives
• Be aware of both local and global environments and their material impact on our sales and business impacts
• Propose in-store activities that can better engage the staffs, celebrating team successes while fostering a positive and inclusive team atmosphere.
• Instruct and supervise staff in the correct execution of all company operating procedures, ensuring internal compliance.
• Challenge the team to go the extra mile, ensuring excellence in terms of results and service

Client Management

• Manage quality of customer service, to meet customer expectations
• Develop loyal FENDI customers and make sure that all customers are
• properly and strategically assigned to a Client Advisor for development
• Act as brand ambassador to strengthen/build relationships with VIP clientele/new customers, hosting conjunctly with the client advisors as and when applicable.
• Improve NPS and CX scores with the appropriate action plans

Staff Management

• Motivate and challenge team members to achieve assigned sales targets and assign clearly day-to-day tasks
• Ensure consistency on team performance, enhancing individual's performance through Monthly Touch Base and daily coaching
• Provide a global perspective on business trends, helping associates understand the business better, while emphasizing the importance of routines and acceptable risk taking.
• Collaborate with the HR Department in recruiting qualified applicants to meet the store needs
• Supervise store personnel and enforce Company policies while adhering to proper procedures regarding disciplinary action
• Ensure the proper management of staffing roster to provide effective store coverage
• Ensure the whole team is equipped with relevant working tools and ensure all needed accounts are in place and maintained (e.g. Stealth, Heaven, Icom credentials)

Training

• Set up In-Store training routine
• Responsible for full spectrum on-the-job-training, reinforce brand's DNA in the team, KPIs
• Identify individual and team training needs to develop Talents and communicate these needs to HR Department /local retail training manager

Administrative and operations Management

• Review and submit sales and operational reports to management in adherence to company's KPIs and policies
• Inform management of decisions and procedures relating to business made at store level and any staff issues
• Take necessary action to effectively control costs and ensure efficient operation in the store
• Ensure that FENDI’s standards are applied and maintained at all times across the customer service, internal control and back-office activities (stock, administration, etc.).

General Store Conditions / Visual Merchandising

• Ensure that Visual Merchandising is consistent with Company standards

Profile:

• Minimum 8 - 10 years of related experience in retail/luxury industry with at least 3 years of experience in the capacity of a boutique lead
• Strong business acumen, result driven, goal oriented, capacity to implement all needed initiatives and demonstrate commercial creativity
• Proficient in MS office, CRM and retail tools
• Prior experience in building strong client relationships and delivering client-centric solutions
• Making effective and timely decisions that keep the organization moving forward, applying an appropriate level of risk-taking
• Planning and prioritizing work to meet commitments aligned with organizational goals
• Cultivate a climate where people are motivated to do their best, while championing for the team to take ownership of their own learning.
• Prior experience in developing people to meet the organizational missions and ambitions, ensuring proper development / succession plan for future appointments.
• Be able to work with culturally diverse team, recognizing the value that different perspectives and cultures bring to an organization

Additional information for internal candidate: #J-18808-Ljbffr

As Store Manager you will be responsible for overall management of the store, staff, merchandise and customer service. You will work towards achieving the sales objectives, store profitability goals, achieving and maintaining high operational and merchandising standards, building highly motivated team and coaching/developing your team members to enable them to progress in Fendi.

While representing the FENDI DNA, craftmanship, quality of materials and creativity throughout the market, you will be engaged in achieving your team’s targets meeting the assigned KPIs and sales goals.

Job responsibilities

Performance Management and Business Development

• Monitor and achieve store performance by tracking and ensuring that the KPIs targets are met
• Strategize and implement the necessary improvement plans in timely manner, thinking out of the box whilst taking reasonable risk where necessary and applicable
• Conduct a brief every day, providing team members a condensed overview of the business, reinforcing and reiterating the right salesfloor behaviors and action plans
• Demonstrate sales leadership for staff and set performance targets for team and individual, relating to the KPIs and business objectives
• Be aware of both local and global environments and their material impact on our sales and business impacts
• Propose in-store activities that can better engage the staffs, celebrating team successes while fostering a positive and inclusive team atmosphere.
• Instruct and supervise staff in the correct execution of all company operating procedures, ensuring internal compliance.
• Challenge the team to go the extra mile, ensuring excellence in terms of results and service

Client Management

• Manage quality of customer service, to meet customer expectations
• Develop loyal FENDI customers and make sure that all customers are
• properly and strategically assigned to a Client Advisor for development
• Act as brand ambassador to strengthen/build relationships with VIP clientele/new customers, hosting conjunctly with the client advisors as and when applicable.
• Improve NPS and CX scores with the appropriate action plans

Staff Management

• Motivate and challenge team members to achieve assigned sales targets and assign clearly day-to-day tasks
• Ensure consistency on team performance, enhancing individual's performance through Monthly Touch Base and daily coaching
• Provide a global perspective on business trends, helping associates understand the business better, while emphasizing the importance of routines and acceptable risk taking.
• Collaborate with the HR Department in recruiting qualified applicants to meet the store needs
• Supervise store personnel and enforce Company policies while adhering to proper procedures regarding disciplinary action
• Ensure the proper management of staffing roster to provide effective store coverage
• Ensure the whole team is equipped with relevant working tools and ensure all needed accounts are in place and maintained (e.g. Stealth, Heaven, Icom credentials)

Training

• Set up In-Store training routine
• Responsible for full spectrum on-the-job-training, reinforce brand's DNA in the team, KPIs
• Identify individual and team training needs to develop Talents and communicate these needs to HR Department /local retail training manager

Administrative and operations Management

• Review and submit sales and operational reports to management in adherence to company's KPIs and policies
• Inform management of decisions and procedures relating to business made at store level and any staff issues
• Take necessary action to effectively control costs and ensure efficient operation in the store
• Ensure that FENDI’s standards are applied and maintained at all times across the customer service, internal control and back-office activities (stock, administration, etc.).

General Store Conditions / Visual Merchandising

• Ensure that Visual Merchandising is consistent with Company standards

Profile

• Minimum 8 - 10 years of related experience in retail/luxury industry with at least 3 years of experience in the capacity of a boutique lead
• Strong business acumen, result driven, goal oriented, capacity to implement all needed initiatives and demonstrate commercial creativity
• Proficient in MS office, CRM and retail tools
• Prior experience in building strong client relationships and delivering client-centric solutions
• Making effective and timely decisions that keep the organization moving forward, applying an appropriate level of risk-taking
• Planning and prioritizing work to meet commitments aligned with organizational goals
• Cultivate a climate where people are motivated to do their best, while championing for the team to take ownership of their own learning.
• Prior experience in developing people to meet the organizational missions and ambitions, ensuring proper development / succession plan for future appointments.
• Be able to work with culturally diverse team, recognizing the value that different perspectives and cultures bring to an organization

The FendiMaison was established by Adele and Edoardo Fendi in Rome in 1925. The opening of the first Fendiboutique – a handbag shop and fur workshop followed. Soon winning international acclaim, Fendi emerged as a brand renowned for its elegance, craftsmanship, innovation and style.
Called by the legendary five Fendi sisters, the collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years. In 1992, Silvia Venturini Fendi seconded him in the Artistic Direction; in 1994, she is given the direction of Accessories and later of Menswear.
In 2000, the LVMH group acquires Fendi becoming in 2001 its majority shareholder. Appointed in 2020, Kim Jones held the role of Artistic Director of Couture and Womenswear until 2024. Since 2020, Delfina Delettrez Fendi, fourth generation of the Fendi family, is Artistic Director of Jewellery. Today Fendi is synonymous with quality, tradition, experimentation and creativity.
Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.

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As Store Manager you will be responsible for overall management of the store, staff, merchandise and customer service. You will work towards achieving the sales objectives, store profitability goals, achieving and maintaining high operational and merchandising standards, building highly motivated team and coaching/developing your team members to enable them to progress in Fendi.

While representing the FENDI DNA, craftmanship, quality of materials and creativity throughout the market, you will be engaged in achieving your team’s targets meeting the assigned KPIs and sales goals.

Job responsibilities:

Performance Management and Business Development

• Monitor and achieve store performance by tracking and ensuring that the KPIs targets are met
• Strategize and implement the necessary improvement plans in timely manner, thinking out of the box whilst taking reasonable risk where necessary and applicable
• Conduct a brief every day, providing team members a condensed overview of the business, reinforcing and reiterating the right salesfloor behaviors and action plans
• Demonstrate sales leadership for staff and set performance targets for team and individual, relating to the KPIs and business objectives
• Be aware of both local and global environments and their material impact on our sales and business impacts
• Propose in-store activities that can better engage the staffs, celebrating team successes while fostering a positive and inclusive team atmosphere.
• Instruct and supervise staff in the correct execution of all company operating procedures, ensuring internal compliance.
• Challenge the team to go the extra mile, ensuring excellence in terms of results and service

Client Management

• Manage quality of customer service, to meet customer expectations
• Develop loyal FENDI customers and make sure that all customers are
• properly and strategically assigned to a Client Advisor for development
• Act as brand ambassador to strengthen/build relationships with VIP clientele/new customers, hosting conjunctly with the client advisors as and when applicable.
• Improve NPS and CX scores with the appropriate action plans

Staff Management

• Motivate and challenge team members to achieve assigned sales targets and assign clearly day-to-day tasks
• Ensure consistency on team performance, enhancing individual's performance through Monthly Touch Base and daily coaching
• Provide a global perspective on business trends, helping associates understand the business better, while emphasizing the importance of routines and acceptable risk taking.
• Collaborate with the HR Department in recruiting qualified applicants to meet the store needs
• Supervise store personnel and enforce Company policies while adhering to proper procedures regarding disciplinary action
• Ensure the proper management of staffing roster to provide effective store coverage
• Ensure the whole team is equipped with relevant working tools and ensure all needed accounts are in place and maintained (e.g. Stealth, Heaven, Icom credentials)

Training

• Set up In-Store training routine
• Responsible for full spectrum on-the-job-training, reinforce brand's DNA in the team, KPIs
• Identify individual and team training needs to develop Talents and communicate these needs to HR Department /local retail training manager

Administrative and operations Management

• Review and submit sales and operational reports to management in adherence to company's KPIs and policies
• Inform management of decisions and procedures relating to business made at store level and any staff issues
• Take necessary action to effectively control costs and ensure efficient operation in the store
• Ensure that FENDI’s standards are applied and maintained at all times across the customer service, internal control and back-office activities (stock, administration, etc.).

General Store Conditions / Visual Merchandising

• Ensure that Visual Merchandising is consistent with Company standards

Profile:

• Minimum 8 - 10 years of related experience in retail/luxury industry with at least 3 years of experience in the capacity of a boutique lead
• Strong business acumen, result driven, goal oriented, capacity to implement all needed initiatives and demonstrate commercial creativity
• Proficient in MS office, CRM and retail tools
• Prior experience in building strong client relationships and delivering client-centric solutions
• Making effective and timely decisions that keep the organization moving forward, applying an appropriate level of risk-taking
• Planning and prioritizing work to meet commitments aligned with organizational goals
• Cultivate a climate where people are motivated to do their best, while championing for the team to take ownership of their own learning.
• Prior experience in developing people to meet the organizational missions and ambitions, ensuring proper development / succession plan for future appointments.
• Be able to work with culturally diverse team, recognizing the value that different perspectives and cultures bring to an organization

Additional information for internal candidate: #J-18808-Ljbffr