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Payroll Subject Matter Expert
Petaling Jaya, Selangor
Roche
Posted 1 day ago
Job Viewed
Job Description
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
The Pay Time Benefits team focuses on supporting pay time and benefits processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.
As a Payroll Subject Matter Expert, you are responsible for end to end payroll processing, coordinating complex P&C requests and being the internal and external escalation point for the PTB Specialists/colleagues. In this role, you will foster knowledge building and support end to end resolution of cases, projects in PTB, will be delivering training on systems, tools and processes, ensuring quality data maintenance by regular checks and assisting implementing corrective actions. In this position you will ensure that all relevant process documentation is up to date. The Payroll SME also focuses on projects, system testing and continuous improvement initiatives.
**Responsibilities**
+ **Operations and Service Delivery**
+ Ensure end to end ownership of resolution, consistent and reliable service delivery for customers serviced, operations according to defined KPIs and SLAs and regulatory compliance in line with the countries, customers and regulations.
+ Handle end to end payroll processes in house from execution, checking, finalizing and reporting, etc.
+ Implement processes and initiatives to ensure continuous improvement as well as service enhancement.
+ Align service delivery and quality with overarching objectives of the global People Support Solutions organization. Manage service quality expectations and address customer concerns.
+ Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes focused way.
+ **Coordination of Complex PTB Requests**
+ Provide customer service on PTB related activities, such as inquiry resolution, request management, and troubleshooting for end to end customer experience.
+ Execute system data maintenance and business process activities in support of P&C business processes (payroll, time and benefits etc).
+ Act as escalation point for PTB team on high complex issues.
+ In the team assigned, support appropriate process execution, Servicing regulatory compliance / Audit readiness.
+ Support PTB team in system maintenance activities and operations in troubleshooting and in escalations to Tier 3 (IT/P&C/Vendor).
+ Support for PTB Team leads/PTB Operations Manager and contributes to the strategic vision and direction, and accountable for implementing the strategic direction.
+ Develop new approaches to complex problems potentially influencing others to change their point of view and leading others to solve the problem.
+ **Training Delivery and Ensure Data Quality**
+ Advise and train stakeholders on process and system. Identify training needs and propose training activities (internal and external). Deliver training on system, tools, processes if needed.
+ Attend community meetings and cascade information to the appropriate levels.
+ **Process Documentation Correctness**
+ Collaborate with other P&C chapters to keep training materials and process documentation up to date.
+ Follow the system and process updates and embed new knowledge in the existing community.
+ Ensure process and systems documentation is up to date through coordinating the update of SWIs and local SOP documentation.
+ **Projects Delivery, System Management and Continuous Improvement**
+ Contributes to continuous improvement initiatives. Participates in People Support Solution systems and business process innovation projects.
+ Manage and collaborate with vendors on system performance, design and perform system testing.
+ **Cross-Functional Collaboration**
+ Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers and achieve our People Support Solutions vision by driving global consistency through collaboration.
**Who you are**
**In this role, you will be working within a team of Specialists focusing on our customers and collaborating with teams across various functions and levels within the organization.**
**You bring the following Competencies and Experience:**
+ 6+ years of related experience in Pay Time Benefits Subject Matter Expert experience in a HR Shared Services Environment. deep knowledge of pay time benefits - especially tax and social insurance
+ University degree, HR preferred
+ Critical thinking and solution oriented mindset. Proven track record of being able to deliver in a matrix organization
+ Ability to navigate complex HR Data structure. Experience on HR Processes and expertise end-to-end HR pay, time, benefits processes
+ Strong knowledge in business solutions like Workday or SAP and its business processes
+ Fluent in English and Chinese are required
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**
**The Position**
The Pay Time Benefits team focuses on supporting pay time and benefits processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.
As a Payroll Subject Matter Expert, you are responsible for end to end payroll processing, coordinating complex P&C requests and being the internal and external escalation point for the PTB Specialists/colleagues. In this role, you will foster knowledge building and support end to end resolution of cases, projects in PTB, will be delivering training on systems, tools and processes, ensuring quality data maintenance by regular checks and assisting implementing corrective actions. In this position you will ensure that all relevant process documentation is up to date. The Payroll SME also focuses on projects, system testing and continuous improvement initiatives.
**Responsibilities**
+ **Operations and Service Delivery**
+ Ensure end to end ownership of resolution, consistent and reliable service delivery for customers serviced, operations according to defined KPIs and SLAs and regulatory compliance in line with the countries, customers and regulations.
+ Handle end to end payroll processes in house from execution, checking, finalizing and reporting, etc.
+ Implement processes and initiatives to ensure continuous improvement as well as service enhancement.
+ Align service delivery and quality with overarching objectives of the global People Support Solutions organization. Manage service quality expectations and address customer concerns.
+ Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes focused way.
+ **Coordination of Complex PTB Requests**
+ Provide customer service on PTB related activities, such as inquiry resolution, request management, and troubleshooting for end to end customer experience.
+ Execute system data maintenance and business process activities in support of P&C business processes (payroll, time and benefits etc).
+ Act as escalation point for PTB team on high complex issues.
+ In the team assigned, support appropriate process execution, Servicing regulatory compliance / Audit readiness.
+ Support PTB team in system maintenance activities and operations in troubleshooting and in escalations to Tier 3 (IT/P&C/Vendor).
+ Support for PTB Team leads/PTB Operations Manager and contributes to the strategic vision and direction, and accountable for implementing the strategic direction.
+ Develop new approaches to complex problems potentially influencing others to change their point of view and leading others to solve the problem.
+ **Training Delivery and Ensure Data Quality**
+ Advise and train stakeholders on process and system. Identify training needs and propose training activities (internal and external). Deliver training on system, tools, processes if needed.
+ Attend community meetings and cascade information to the appropriate levels.
+ **Process Documentation Correctness**
+ Collaborate with other P&C chapters to keep training materials and process documentation up to date.
+ Follow the system and process updates and embed new knowledge in the existing community.
+ Ensure process and systems documentation is up to date through coordinating the update of SWIs and local SOP documentation.
+ **Projects Delivery, System Management and Continuous Improvement**
+ Contributes to continuous improvement initiatives. Participates in People Support Solution systems and business process innovation projects.
+ Manage and collaborate with vendors on system performance, design and perform system testing.
+ **Cross-Functional Collaboration**
+ Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers and achieve our People Support Solutions vision by driving global consistency through collaboration.
**Who you are**
**In this role, you will be working within a team of Specialists focusing on our customers and collaborating with teams across various functions and levels within the organization.**
**You bring the following Competencies and Experience:**
+ 6+ years of related experience in Pay Time Benefits Subject Matter Expert experience in a HR Shared Services Environment. deep knowledge of pay time benefits - especially tax and social insurance
+ University degree, HR preferred
+ Critical thinking and solution oriented mindset. Proven track record of being able to deliver in a matrix organization
+ Ability to navigate complex HR Data structure. Experience on HR Processes and expertise end-to-end HR pay, time, benefits processes
+ Strong knowledge in business solutions like Workday or SAP and its business processes
+ Fluent in English and Chinese are required
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**
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0
Payroll Subject Matter Expert
Petaling Jaya, Selangor
F. Hoffmann-La Roche AG
Posted 1 day ago
Job Viewed
Job Description
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,
where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.# # The PositionThe Pay Time Benefits team focuses on supporting pay time and benefits processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.As a Payroll Subject Matter Expert, you are responsible for end to end payroll processing, coordinating complex P&C requests and being the internal and external escalation point for the PTB Specialists/colleagues.
In this role, you will foster knowledge building and support end to end resolution of cases, projects in PTB, will be delivering training on systems, tools and processes, ensuring quality data maintenance by regular checks and assisting implementing corrective actions.
In this position you will ensure that all relevant process documentation is up to date.
The Payroll SME also focuses on projects, system testing and continuous improvement initiatives.***Responsibilities*** **Operations and Service Delivery**
+ Ensure end to end ownership of resolution, consistent and reliable service delivery for customers serviced, operations according to defined KPIs and SLAs and regulatory compliance in line with the countries, customers and regulations.
+ Handle end to end payroll processes in house from execution, checking, finalizing and reporting, etc.
+ Implement processes and initiatives to ensure continuous improvement as well as service enhancement.
+ Align service delivery and quality with overarching objectives of the global People Support Solutions organization. Manage service quality expectations and address customer concerns.
+ Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes focused way.* **Coordination of Complex PTB Requests**
+ Provide customer service on PTB related activities, such as inquiry resolution, request management, and troubleshooting for end to end customer experience.
+ Execute system data maintenance and business process activities in support of P&C business processes (payroll, time and benefits etc).
+ Act as escalation point for PTB team on high complex issues.
+ In the team assigned, support appropriate process execution, Servicing regulatory compliance / Audit readiness.
+ Support PTB team in system maintenance activities and operations in troubleshooting and in escalations to Tier 3 (IT/P&C/Vendor).
+ Support for PTB Team leads/PTB Operations Manager and contributes to the strategic vision and direction, and accountable for implementing the strategic direction.
+ Develop new approaches to complex problems potentially influencing others to change their point of view and leading others to solve the problem.* **Training Delivery and Ensure Data Quality**
+ Advise and train stakeholders on process and system. Identify training needs and propose training activities (internal and external). Deliver training on system, tools, processes if needed.
+ Attend community meetings and cascade information to the appropriate levels.* **Process Documentation Correctness**
+ Collaborate with other P&C chapters to keep training materials and process documentation up to date.
+ Follow the system and process updates and embed new knowledge in the existing community.
+ Ensure process and systems documentation is up to date through coordinating the update of SWIs and local SOP documentation.* **Projects Delivery, System Management and Continuous Improvement**
+ Contributes to continuous improvement initiatives. Participates in People Support Solution systems and business process innovation projects.
+ Manage and collaborate with vendors on system performance, design and perform system testing.* **Cross-Functional Collaboration**
+ Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers and achieve our People Support Solutions vision by driving global consistency through collaboration.***Who you are***In this role, you will be working within a team of Specialists focusing on our customers and collaborating with teams across various functions and levels within the organization.***You bring the following Competencies and Experience:*** 6+ years of related experience in Pay Time Benefits Subject Matter Expert experience in a HR Shared Services Environment. deep knowledge of pay time benefits - especially tax and social insurance* University degree, HR
preferred* Critical thinking and solution oriented mindset. Proven track record of being able to deliver in a matrix organization* Ability to navigate complex HR Data structure. Experience on HR Processes and expertise end-to-end HR pay, time, benefits processes* Strong knowledge in business solutions like Workday or SAP and its business processes* Fluent in English and Chinese are required# Who we areA healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.Let’s build a healthier future, together.**Roche is an Equal Opportunity Employer.** #J-18808-Ljbffr
where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.# # The PositionThe Pay Time Benefits team focuses on supporting pay time and benefits processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.As a Payroll Subject Matter Expert, you are responsible for end to end payroll processing, coordinating complex P&C requests and being the internal and external escalation point for the PTB Specialists/colleagues.
In this role, you will foster knowledge building and support end to end resolution of cases, projects in PTB, will be delivering training on systems, tools and processes, ensuring quality data maintenance by regular checks and assisting implementing corrective actions.
In this position you will ensure that all relevant process documentation is up to date.
The Payroll SME also focuses on projects, system testing and continuous improvement initiatives.***Responsibilities*** **Operations and Service Delivery**
+ Ensure end to end ownership of resolution, consistent and reliable service delivery for customers serviced, operations according to defined KPIs and SLAs and regulatory compliance in line with the countries, customers and regulations.
+ Handle end to end payroll processes in house from execution, checking, finalizing and reporting, etc.
+ Implement processes and initiatives to ensure continuous improvement as well as service enhancement.
+ Align service delivery and quality with overarching objectives of the global People Support Solutions organization. Manage service quality expectations and address customer concerns.
+ Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes focused way.* **Coordination of Complex PTB Requests**
+ Provide customer service on PTB related activities, such as inquiry resolution, request management, and troubleshooting for end to end customer experience.
+ Execute system data maintenance and business process activities in support of P&C business processes (payroll, time and benefits etc).
+ Act as escalation point for PTB team on high complex issues.
+ In the team assigned, support appropriate process execution, Servicing regulatory compliance / Audit readiness.
+ Support PTB team in system maintenance activities and operations in troubleshooting and in escalations to Tier 3 (IT/P&C/Vendor).
+ Support for PTB Team leads/PTB Operations Manager and contributes to the strategic vision and direction, and accountable for implementing the strategic direction.
+ Develop new approaches to complex problems potentially influencing others to change their point of view and leading others to solve the problem.* **Training Delivery and Ensure Data Quality**
+ Advise and train stakeholders on process and system. Identify training needs and propose training activities (internal and external). Deliver training on system, tools, processes if needed.
+ Attend community meetings and cascade information to the appropriate levels.* **Process Documentation Correctness**
+ Collaborate with other P&C chapters to keep training materials and process documentation up to date.
+ Follow the system and process updates and embed new knowledge in the existing community.
+ Ensure process and systems documentation is up to date through coordinating the update of SWIs and local SOP documentation.* **Projects Delivery, System Management and Continuous Improvement**
+ Contributes to continuous improvement initiatives. Participates in People Support Solution systems and business process innovation projects.
+ Manage and collaborate with vendors on system performance, design and perform system testing.* **Cross-Functional Collaboration**
+ Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers and achieve our People Support Solutions vision by driving global consistency through collaboration.***Who you are***In this role, you will be working within a team of Specialists focusing on our customers and collaborating with teams across various functions and levels within the organization.***You bring the following Competencies and Experience:*** 6+ years of related experience in Pay Time Benefits Subject Matter Expert experience in a HR Shared Services Environment. deep knowledge of pay time benefits - especially tax and social insurance* University degree, HR
preferred* Critical thinking and solution oriented mindset. Proven track record of being able to deliver in a matrix organization* Ability to navigate complex HR Data structure. Experience on HR Processes and expertise end-to-end HR pay, time, benefits processes* Strong knowledge in business solutions like Workday or SAP and its business processes* Fluent in English and Chinese are required# Who we areA healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.Let’s build a healthier future, together.**Roche is an Equal Opportunity Employer.** #J-18808-Ljbffr
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
1
Payroll Subject Matter Expert
Petaling Jaya, Selangor
Roche
Posted 1 day ago
Job Viewed
Job Description
Overview
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Pay Time Benefits team focuses on supporting pay time and benefits processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business. As a Payroll Subject Matter Expert, you are responsible for end to end payroll processing, coordinating complex P&C requests and being the internal and external escalation point for the PTB Specialists/colleagues. In this role, you will foster knowledge building and support end to end resolution of cases, projects in PTB, will be delivering training on systems, tools and processes, ensuring quality data maintenance by regular checks and assisting implementing corrective actions. In this position you will ensure that all relevant process documentation is up to date. The Payroll SME also focuses on projects, system testing and continuous improvement initiatives. Responsibilities
Operations and Service Delivery Ensure end to end ownership of resolution, consistent and reliable service delivery for customers serviced, operations according to defined KPIs and SLAs and regulatory compliance in line with the countries, customers and regulations.
Handle end to end payroll processes in house from execution, checking, finalizing and reporting, etc.
Implement processes and initiatives to ensure continuous improvement as well as service enhancement.
Align service delivery and quality with overarching objectives of the global People Support Solutions organization. Manage service quality expectations and address customer concerns.
Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes focused way.
Coordination of Complex PTB Requests Provide customer service on PTB related activities, such as inquiry resolution, request management, and troubleshooting for end to end customer experience.
Execute system data maintenance and business process activities in support of P&C business processes (payroll, time and benefits etc).
Act as escalation point for PTB team on high complex issues.
In the team assigned, support appropriate process execution, Servicing regulatory compliance / Audit readiness.
Support PTB team in system maintenance activities and operations in troubleshooting and in escalations to Tier 3 (IT/P&C/Vendor).
Support for PTB Team leads/PTB Operations Manager and contributes to the strategic vision and direction, and accountable for implementing the strategic direction.
Develop new approaches to complex problems potentially influencing others to change their point of view and leading others to solve the problem.
Training Delivery and Ensure Data Quality Advise and train stakeholders on process and system. Identify training needs and propose training activities (internal and external). Deliver training on system, tools, processes if needed.
Attend community meetings and cascade information to the appropriate levels.
Process Documentation Correctness Collaborate with other P&C chapters to keep training materials and process documentation up to date.
Follow the system and process updates and embed new knowledge in the existing community.
Ensure process and systems documentation is up to date through coordinating the update of SWIs and local SOP documentation.
Projects Delivery, System Management and Continuous Improvement Contributes to continuous improvement initiatives. Participates in People Support Solution systems and business process innovation projects.
Manage and collaborate with vendors on system performance, design and perform system testing.
Cross-Functional Collaboration Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers and achieve our People Support Solutions vision by driving global consistency through collaboration.
Who you are
In this role, you will be working within a team of Specialists focusing on our customers and collaborating with teams across various functions and levels within the organization. You bring the following Competencies and Experience: 6+ years of related experience in Pay Time Benefits Subject Matter Expert experience in a HR Shared Services Environment. deep knowledge of pay time benefits - especially tax and social insurance
University degree, HR preferred
Critical thinking and solution oriented mindset. Proven track record of being able to deliver in a matrix organization
Ability to navigate complex HR Data structure. Experience on HR Processes and expertise end-to-end HR pay, time, benefits processes
Strong knowledge in business solutions like Workday or SAP and its business processes
Fluent in English and Chinese are required
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.
#J-18808-Ljbffr
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Pay Time Benefits team focuses on supporting pay time and benefits processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business. As a Payroll Subject Matter Expert, you are responsible for end to end payroll processing, coordinating complex P&C requests and being the internal and external escalation point for the PTB Specialists/colleagues. In this role, you will foster knowledge building and support end to end resolution of cases, projects in PTB, will be delivering training on systems, tools and processes, ensuring quality data maintenance by regular checks and assisting implementing corrective actions. In this position you will ensure that all relevant process documentation is up to date. The Payroll SME also focuses on projects, system testing and continuous improvement initiatives. Responsibilities
Operations and Service Delivery Ensure end to end ownership of resolution, consistent and reliable service delivery for customers serviced, operations according to defined KPIs and SLAs and regulatory compliance in line with the countries, customers and regulations.
Handle end to end payroll processes in house from execution, checking, finalizing and reporting, etc.
Implement processes and initiatives to ensure continuous improvement as well as service enhancement.
Align service delivery and quality with overarching objectives of the global People Support Solutions organization. Manage service quality expectations and address customer concerns.
Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes focused way.
Coordination of Complex PTB Requests Provide customer service on PTB related activities, such as inquiry resolution, request management, and troubleshooting for end to end customer experience.
Execute system data maintenance and business process activities in support of P&C business processes (payroll, time and benefits etc).
Act as escalation point for PTB team on high complex issues.
In the team assigned, support appropriate process execution, Servicing regulatory compliance / Audit readiness.
Support PTB team in system maintenance activities and operations in troubleshooting and in escalations to Tier 3 (IT/P&C/Vendor).
Support for PTB Team leads/PTB Operations Manager and contributes to the strategic vision and direction, and accountable for implementing the strategic direction.
Develop new approaches to complex problems potentially influencing others to change their point of view and leading others to solve the problem.
Training Delivery and Ensure Data Quality Advise and train stakeholders on process and system. Identify training needs and propose training activities (internal and external). Deliver training on system, tools, processes if needed.
Attend community meetings and cascade information to the appropriate levels.
Process Documentation Correctness Collaborate with other P&C chapters to keep training materials and process documentation up to date.
Follow the system and process updates and embed new knowledge in the existing community.
Ensure process and systems documentation is up to date through coordinating the update of SWIs and local SOP documentation.
Projects Delivery, System Management and Continuous Improvement Contributes to continuous improvement initiatives. Participates in People Support Solution systems and business process innovation projects.
Manage and collaborate with vendors on system performance, design and perform system testing.
Cross-Functional Collaboration Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers and achieve our People Support Solutions vision by driving global consistency through collaboration.
Who you are
In this role, you will be working within a team of Specialists focusing on our customers and collaborating with teams across various functions and levels within the organization. You bring the following Competencies and Experience: 6+ years of related experience in Pay Time Benefits Subject Matter Expert experience in a HR Shared Services Environment. deep knowledge of pay time benefits - especially tax and social insurance
University degree, HR preferred
Critical thinking and solution oriented mindset. Proven track record of being able to deliver in a matrix organization
Ability to navigate complex HR Data structure. Experience on HR Processes and expertise end-to-end HR pay, time, benefits processes
Strong knowledge in business solutions like Workday or SAP and its business processes
Fluent in English and Chinese are required
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.
#J-18808-Ljbffr
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
2
Subject Matter Expert - Employee Lifecycle Management
Petaling Jaya, Selangor
Roche
Posted 3 days ago
Job Viewed
Job Description
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position
The Employee Lifecycle Management team focuses on supporting ELM processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business. As a Employee Lifecycle Management Subject Matter Expert, you are responsible for coordinating complex P&C requests and being the internal escalation point for the ELM Specialists and Senior Specialist. In this role, you will be delivering training on systems, tools and processes, ensuring quality data maintenance by regular checks and assisting implementing corrective actions. In this position you will ensure that all relevant process documentation is up to date. The ELM SME also focuses on projects, system testing and continuous improvement initiatives. Responsibilities Ensure consistent and reliable service delivery to customers, implementing processes for continuous improvement, and aligning service quality with the global People Support Solutions objectives
Manage service quality, addressing customer concerns, and ensuring compliance with regulations. Additionally, taking ownership of operations, meeting KPIs and SLAs, and developing proactive relationships with key stakeholders to focus on customer outcomes.
Execute system data maintenance and business process activities in support of P&C business processes (onboarding, movement, off boarding etc.)
Act as SPOC for internal escalations (Tier 2), support P&C chapters in system maintenance activities, and support operations in troubleshooting and in escalations to Tier 3 (IT/P&C)
In team assigned, support appropriate process execution, Servicing regulatory compliance / Audit readiness
Advise and train stakeholders on process and system.Deliver solution and process training and act as a point of contact for all training related topics
Collaborate with other P&C chapters keep training materials and process documentation up to date
Lead project streams or small projects or initiatives within the respective area
Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers.
Who you are In this role, you will be working within a team of Specialists and ELM Partners focusing on our customers and collaborating with teams across various functions and levels within the organization. You bring the following Experience: 3+ years of related experience in Employee Lifecycle Management Subject Matter Expert experience in a HR Shared Services Environment.
Deep knowledge of Employee Lifecycle Management with solid understanding of Shared Service Center Processes and environment
Ability to navigate complex HR Data structure
Strong knowledge in business solutions like Workday and its business processes
Fluent in English, additional languages a plus based on region (i.e. German, French, Italian, Spanish, Portuguese, Hungarian, Chinese)
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.
#J-18808-Ljbffr
The Employee Lifecycle Management team focuses on supporting ELM processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business. As a Employee Lifecycle Management Subject Matter Expert, you are responsible for coordinating complex P&C requests and being the internal escalation point for the ELM Specialists and Senior Specialist. In this role, you will be delivering training on systems, tools and processes, ensuring quality data maintenance by regular checks and assisting implementing corrective actions. In this position you will ensure that all relevant process documentation is up to date. The ELM SME also focuses on projects, system testing and continuous improvement initiatives. Responsibilities Ensure consistent and reliable service delivery to customers, implementing processes for continuous improvement, and aligning service quality with the global People Support Solutions objectives
Manage service quality, addressing customer concerns, and ensuring compliance with regulations. Additionally, taking ownership of operations, meeting KPIs and SLAs, and developing proactive relationships with key stakeholders to focus on customer outcomes.
Execute system data maintenance and business process activities in support of P&C business processes (onboarding, movement, off boarding etc.)
Act as SPOC for internal escalations (Tier 2), support P&C chapters in system maintenance activities, and support operations in troubleshooting and in escalations to Tier 3 (IT/P&C)
In team assigned, support appropriate process execution, Servicing regulatory compliance / Audit readiness
Advise and train stakeholders on process and system.Deliver solution and process training and act as a point of contact for all training related topics
Collaborate with other P&C chapters keep training materials and process documentation up to date
Lead project streams or small projects or initiatives within the respective area
Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers.
Who you are In this role, you will be working within a team of Specialists and ELM Partners focusing on our customers and collaborating with teams across various functions and levels within the organization. You bring the following Experience: 3+ years of related experience in Employee Lifecycle Management Subject Matter Expert experience in a HR Shared Services Environment.
Deep knowledge of Employee Lifecycle Management with solid understanding of Shared Service Center Processes and environment
Ability to navigate complex HR Data structure
Strong knowledge in business solutions like Workday and its business processes
Fluent in English, additional languages a plus based on region (i.e. German, French, Italian, Spanish, Portuguese, Hungarian, Chinese)
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.
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3
Subject Matter Expert - Employee Lifecycle Management
Petaling Jaya, Selangor
Roche
Posted 12 days ago
Job Viewed
Job Description
Subject Matter Expert - Employee Lifecycle Management
Join to apply for the
Subject Matter Expert - Employee Lifecycle Management
role at
Roche . At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. Overview
The Employee Lifecycle Management (ELM) team supports ELM processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes. The team ensures end-to-end process completion in line with customer-focused principles to make Roche People Practices work for the business. Responsibilities
Ensure consistent and reliable service delivery to customers, implementing processes for continuous improvement, and aligning service quality with the global People Support Solutions objectives. Manage service quality, address customer concerns, ensure compliance with regulations, own operations, meet KPIs and SLAs, and develop proactive relationships with key stakeholders to focus on customer outcomes. Execute system data maintenance and business process activities in support of P&C processes (onboarding, movement, offboarding, etc.). Act as SPOC for internal escalations (Tier 2), support P&C chapters in system maintenance activities, and assist operations in troubleshooting and in escalations to Tier 3 (IT/P&C). Support appropriate process execution and Servicing regulatory compliance / Audit readiness within the team. Advise and train stakeholders on processes and systems. Deliver solution and process training and act as a point of contact for all training-related topics. Collaborate with other P&C chapters to keep training materials and process documentation up to date. Lead project streams or small projects or initiatives within the respective area. Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers. Qualifications
3+ years of related experience in Employee Lifecycle Management and Subject Matter Expert experience in a HR Shared Services Environment. Deep knowledge of Employee Lifecycle Management with a solid understanding of Shared Service Center processes and environment. Ability to navigate complex HR data structures. Strong knowledge in business solutions like Workday and its business processes. Fluent in English; additional languages are a plus based on region (e.g., German, French, Italian, Spanish, Portuguese, Hungarian, Chinese). About Roche / Equal Opportunity
Roche is an Equal Opportunity Employer. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Join to apply for the
Subject Matter Expert - Employee Lifecycle Management
role at
Roche . At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. Overview
The Employee Lifecycle Management (ELM) team supports ELM processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes. The team ensures end-to-end process completion in line with customer-focused principles to make Roche People Practices work for the business. Responsibilities
Ensure consistent and reliable service delivery to customers, implementing processes for continuous improvement, and aligning service quality with the global People Support Solutions objectives. Manage service quality, address customer concerns, ensure compliance with regulations, own operations, meet KPIs and SLAs, and develop proactive relationships with key stakeholders to focus on customer outcomes. Execute system data maintenance and business process activities in support of P&C processes (onboarding, movement, offboarding, etc.). Act as SPOC for internal escalations (Tier 2), support P&C chapters in system maintenance activities, and assist operations in troubleshooting and in escalations to Tier 3 (IT/P&C). Support appropriate process execution and Servicing regulatory compliance / Audit readiness within the team. Advise and train stakeholders on processes and systems. Deliver solution and process training and act as a point of contact for all training-related topics. Collaborate with other P&C chapters to keep training materials and process documentation up to date. Lead project streams or small projects or initiatives within the respective area. Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers. Qualifications
3+ years of related experience in Employee Lifecycle Management and Subject Matter Expert experience in a HR Shared Services Environment. Deep knowledge of Employee Lifecycle Management with a solid understanding of Shared Service Center processes and environment. Ability to navigate complex HR data structures. Strong knowledge in business solutions like Workday and its business processes. Fluent in English; additional languages are a plus based on region (e.g., German, French, Italian, Spanish, Portuguese, Hungarian, Chinese). About Roche / Equal Opportunity
Roche is an Equal Opportunity Employer. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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4
Cybersecurity Regional Subject Matter Expert Execution
Petaling Jaya, Selangor
Schneider Electric
Posted 17 days ago
Job Viewed
Job Description
Overview
In Schneider Electric, everything we do is geared towards advancing progress and sustainability for all—our colleagues, customers, partners, and the communities and societies we serve. Whether it's through our products, software, and services that propel the digital transformation of energy management and automation, or through our corporate citizenship and volunteer activities, we make a meaningful impact by empowering people and organizations to become more resilient, electric, and digital. We are committed to accelerating the global transition to smart and sustainable energy solutions and safeguarding operations through our Cybersecurity team. Schneider Electric is a global leader in energy management and automation, with a presence in over 100 countries and a workforce of over 140,000 employees. Our technologies, software, and services empower customers to optimize operations, enhance sustainability, and ensure resilience in a digital world. The Role
Power Systems Cybersecurity Regional SME Execution is responsible for overseeing the execution phase of Customer Projects and Service Operations. The role aims to ensure that execution-related risks are mitigated throughout the lifecycle and to support transformation and governance of cybersecurity in projects and services. What will you do?
Implement and manage cyber-specific control gates along the customer project process. Raise awareness and provide training on risk mitigation activities for each control gate. Develop KPIs and dashboards to monitor compliance levels, identify gaps, and address areas for improvement. Engage the broader ecosystem of cybersecurity experts to fully leverage their expertise. Provide regular feedback, including lessons learned, to the Cybersecurity Governance team to enhance processes, systems, and the operating model. Support any other operations-related cybersecurity initiative as needed. What qualifications will make you successful?
Key Skills and Requirements: In-depth knowledge of Cybersecurity and Risk Management, along with industry and cybersecurity standards. Experience in defining and managing cybersecurity programs, with a solid understanding of KPI definition and monitoring. Proficient in Industrial Automation, Control Systems, and related Power System Products across multiple lines of business, particularly in communication and systems network features. Familiarity with EcoStruxure or equivalent architectures. Strong persuasive skills and the ability to manage stakeholders in a highly matrixed organization. High comprehension of global challenges and strategic objectives. Excellent analytical, interpersonal, organizational, writing, and communication skills. Ability to articulate the impact of cybersecurity on projects and service security, and on Schneider Electric’s reputation. Ability to manage multiple tasks simultaneously and collaboratively. Experience with handling secure/sensitive documentation. A degree in IT, Computing, Engineering, or a related field from a reputable university. Demonstrated experience in driving transformation initiatives. Familiarity with project and service business environments and processes. Over 5 years of experience in OT/IT security, with the ability to engage effectively with Senior Management, Product teams, Engineering teams, and the broader business community. Fluency in English; proficiency in additional languages is an advantage. What’s in it for me?
Global Family Leave Comprehensive medical coverage for employee and dependents Worldwide Employee Stock Ownership Hybrid work arrangement (New Ways of Working) …and more! Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic.
#J-18808-Ljbffr
In Schneider Electric, everything we do is geared towards advancing progress and sustainability for all—our colleagues, customers, partners, and the communities and societies we serve. Whether it's through our products, software, and services that propel the digital transformation of energy management and automation, or through our corporate citizenship and volunteer activities, we make a meaningful impact by empowering people and organizations to become more resilient, electric, and digital. We are committed to accelerating the global transition to smart and sustainable energy solutions and safeguarding operations through our Cybersecurity team. Schneider Electric is a global leader in energy management and automation, with a presence in over 100 countries and a workforce of over 140,000 employees. Our technologies, software, and services empower customers to optimize operations, enhance sustainability, and ensure resilience in a digital world. The Role
Power Systems Cybersecurity Regional SME Execution is responsible for overseeing the execution phase of Customer Projects and Service Operations. The role aims to ensure that execution-related risks are mitigated throughout the lifecycle and to support transformation and governance of cybersecurity in projects and services. What will you do?
Implement and manage cyber-specific control gates along the customer project process. Raise awareness and provide training on risk mitigation activities for each control gate. Develop KPIs and dashboards to monitor compliance levels, identify gaps, and address areas for improvement. Engage the broader ecosystem of cybersecurity experts to fully leverage their expertise. Provide regular feedback, including lessons learned, to the Cybersecurity Governance team to enhance processes, systems, and the operating model. Support any other operations-related cybersecurity initiative as needed. What qualifications will make you successful?
Key Skills and Requirements: In-depth knowledge of Cybersecurity and Risk Management, along with industry and cybersecurity standards. Experience in defining and managing cybersecurity programs, with a solid understanding of KPI definition and monitoring. Proficient in Industrial Automation, Control Systems, and related Power System Products across multiple lines of business, particularly in communication and systems network features. Familiarity with EcoStruxure or equivalent architectures. Strong persuasive skills and the ability to manage stakeholders in a highly matrixed organization. High comprehension of global challenges and strategic objectives. Excellent analytical, interpersonal, organizational, writing, and communication skills. Ability to articulate the impact of cybersecurity on projects and service security, and on Schneider Electric’s reputation. Ability to manage multiple tasks simultaneously and collaboratively. Experience with handling secure/sensitive documentation. A degree in IT, Computing, Engineering, or a related field from a reputable university. Demonstrated experience in driving transformation initiatives. Familiarity with project and service business environments and processes. Over 5 years of experience in OT/IT security, with the ability to engage effectively with Senior Management, Product teams, Engineering teams, and the broader business community. Fluency in English; proficiency in additional languages is an advantage. What’s in it for me?
Global Family Leave Comprehensive medical coverage for employee and dependents Worldwide Employee Stock Ownership Hybrid work arrangement (New Ways of Working) …and more! Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic.
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5
Subject Matter Expert - Employee Lifecycle Management
Petaling Jaya, Selangor
F. Hoffmann-La Roche AG
Posted 17 days ago
Job Viewed
Job Description
Subject Matter Expert - Employee Lifecycle Management page is loaded# Subject Matter Expert - Employee Lifecycle Managementlocations:
Petaling Jayatime type:
Tempo integralposted on:
Publicado hojetime left to apply:
Data de término: 31 de outubro de 2025 (27 dias restantes para se candidatar)job requisition id:
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,
where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.# # The PositionThe Employee Lifecycle Management team focuses on supporting ELM processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.As a Employee Lifecycle Management Subject Matter Expert, you are responsible for coordinating complex P&C requests and being the internal escalation point for the ELM Specialists and Senior Specialist.
In this role, you will be delivering training on systems, tools and processes, ensuring quality data maintenance by regular checks and assisting implementing corrective actions.
In this position you will ensure that all relevant process documentation is up to date.
The ELM SME also focuses on projects, system testing and continuous improvement initiatives.**Responsibilities*** Ensure consistent and reliable service delivery to customers, implementing processes for continuous improvement, and aligning service quality with the global People Support Solutions objectives* Manage service quality, addressing customer concerns, and ensuring compliance with regulations. Additionally, taking ownership of operations, meeting KPIs and SLAs, and developing proactive relationships with key stakeholders to focus on customer outcomes.* Execute system data maintenance and business process activities in support of P&C business processes (onboarding, movement, off boarding etc.)* Act as SPOC for internal escalations (Tier 2), support P&C chapters in system maintenance activities, and support operations in troubleshooting and in escalations to Tier 3 (IT/P&C)* In team assigned, support appropriate process execution, Servicing regulatory compliance / Audit readiness* Advise and train stakeholders on process and system. Deliver solution and process training and act as a point of contact for all training related topics* Collaborate with other P&C chapters
keep training materials and process documentation up to date* Lead project streams or small projects or initiatives within the respective area* Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers.**Who you are**In this role, you will be working within a team of Specialists and ELM Partners focusing on our customers and collaborating with teams across various functions and levels within the organization.You bring the following Experience:* 3+ years of related experience in Employee Lifecycle Management Subject Matter Expert experience in a HR Shared Services Environment.* Deep knowledge of Employee Lifecycle Management with solid understanding of Shared Service Center Processes and environment* Ability to navigate complex HR Data structure* Strong knowledge in business solutions like Workday and its business processes* Fluent in English, additional languages a plus based on region (i.e. German, French, Italian, Spanish, Portuguese, Hungarian, Chinese)# Who we areA healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.Let’s build a healthier future, together.**Roche is an Equal Opportunity Employer.** #J-18808-Ljbffr
Petaling Jayatime type:
Tempo integralposted on:
Publicado hojetime left to apply:
Data de término: 31 de outubro de 2025 (27 dias restantes para se candidatar)job requisition id:
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,
where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.# # The PositionThe Employee Lifecycle Management team focuses on supporting ELM processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.As a Employee Lifecycle Management Subject Matter Expert, you are responsible for coordinating complex P&C requests and being the internal escalation point for the ELM Specialists and Senior Specialist.
In this role, you will be delivering training on systems, tools and processes, ensuring quality data maintenance by regular checks and assisting implementing corrective actions.
In this position you will ensure that all relevant process documentation is up to date.
The ELM SME also focuses on projects, system testing and continuous improvement initiatives.**Responsibilities*** Ensure consistent and reliable service delivery to customers, implementing processes for continuous improvement, and aligning service quality with the global People Support Solutions objectives* Manage service quality, addressing customer concerns, and ensuring compliance with regulations. Additionally, taking ownership of operations, meeting KPIs and SLAs, and developing proactive relationships with key stakeholders to focus on customer outcomes.* Execute system data maintenance and business process activities in support of P&C business processes (onboarding, movement, off boarding etc.)* Act as SPOC for internal escalations (Tier 2), support P&C chapters in system maintenance activities, and support operations in troubleshooting and in escalations to Tier 3 (IT/P&C)* In team assigned, support appropriate process execution, Servicing regulatory compliance / Audit readiness* Advise and train stakeholders on process and system. Deliver solution and process training and act as a point of contact for all training related topics* Collaborate with other P&C chapters
keep training materials and process documentation up to date* Lead project streams or small projects or initiatives within the respective area* Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers.**Who you are**In this role, you will be working within a team of Specialists and ELM Partners focusing on our customers and collaborating with teams across various functions and levels within the organization.You bring the following Experience:* 3+ years of related experience in Employee Lifecycle Management Subject Matter Expert experience in a HR Shared Services Environment.* Deep knowledge of Employee Lifecycle Management with solid understanding of Shared Service Center Processes and environment* Ability to navigate complex HR Data structure* Strong knowledge in business solutions like Workday and its business processes* Fluent in English, additional languages a plus based on region (i.e. German, French, Italian, Spanish, Portuguese, Hungarian, Chinese)# Who we areA healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.Let’s build a healthier future, together.**Roche is an Equal Opportunity Employer.** #J-18808-Ljbffr
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6
People Services L&D Subject Matter Expert / Lead
Kuala Lumpur, Kuala Lumpur
STMicroelectronics
Posted 8 days ago
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People Services L&D Subject Matter Expert / Lead
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STMicroelectronics Join to apply for the
People Services L&D Subject Matter Expert / Lead
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STMicroelectronics OUR STORY At ST, we believe in the power of technology to drive innovation and make a positive impact on people, business, and society. We are a global semiconductor company, and our advanced technology & chips forms the hidden part of the world we live in today. When you join ST, you will be part of a global business of more than 115 nationalities and present in 40 countries, 50,000+ diverse and dedicated creators & makers of technology around the world! Developing technologies takes more than talent: it takes amazing people who understand collaboration and respect. People with passion and desire to disrupt the status quo, push boundaries and drive innovation – whilst unlocking your own potential. Overview
Join our newly established People Services team in Kuala Lumpur as we expand our capabilities in Payroll, Employee Life Cycle (ELC), Learning & Development (L&D), Compensation & Benefits (C&B), and global processes. This role supports the phased transition of activities from countries including Malaysia, Taiwan, Japan, South Korea, Singapore, Philippines, Australia, Thailand, Indonesia, Vietnam, and Pakistan. Our goal is to centralize virtual support activities at our Kuala Lumpur hub. Key Responsibilities
Project Management: Act as the Person in Charge for transitioning activities by working closely with HR Centers of Excellence and stakeholders across countries. Ensure compliance with country-specific and company-wide policies. Develop and maintain documentation related to L&D processes, including preparation and validation. Collaborate with the HR Innovation and HRMS teams for system testing (User Acceptance Testing - UAT). Identify and implement process improvement opportunities by eliminating redundant activities. Leadership Management: Lead, mentor, and manage a team responsible for data processing, accuracy, and compliance. Assign tasks, set performance goals, and monitor workload distribution. Conduct regular one-on-one meetings with direct reports to provide feedback, coaching, and support for professional development. Provide training and guidance to the HR Services team on data management best practices. Operations Management: Oversee transactional L&D processes and serve as the escalation point for stakeholders. Address and resolve operational issues promptly and effectively. Prepare periodic and ad-hoc reports as required. Maintain and update user guides related to People Services L&D management. Coordinate internal training logistics including vendor engagement, government claims, scheduling, and attendance tracking. Develop and maintain the learning request tracker and training calendar to support planning and resource allocation. Administer the Learning Management System – uploading courses, managing enrollments, tracking completions, and providing user support. Generate monthly and ad hoc training reports and dashboards, highlighting usage, trends, training hours, and learning impact. Opportunities: Contribute to the development of collaborative working methods. Drive process and system improvements through digitalization and automation. Grow professionally in a dynamic and evolving environment. Qualifications: Over 6 years’ experience in HR Services operations, preferably within L&D or HR Services startups. Strong communication skills with meticulous attention to detail and a customer-service mindset. Deep understanding of HR best practices, compliance, and process improvement methodologies. Proven ability to collaborate effectively across functions and geographies. Proficient with HR systems such as Oracle, Workday, SuccessFactors, or SAP, and experienced in using HR ticketing tools like ServiceNow. Intermediate proficiency in Microsoft Excel (pivot tables, charts) and comfortable working with data sets. Certified Lean Six Sigma Yellow Belt or above (advantageous). Working at ST means innovating for a future that we want to make smarter, greener, in a responsible and sustainable way. Our technology starts with you. Join us and start the future! To discover more, visit st.com/careers
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People Services L&D Subject Matter Expert / Lead
role at
STMicroelectronics Join to apply for the
People Services L&D Subject Matter Expert / Lead
role at
STMicroelectronics OUR STORY At ST, we believe in the power of technology to drive innovation and make a positive impact on people, business, and society. We are a global semiconductor company, and our advanced technology & chips forms the hidden part of the world we live in today. When you join ST, you will be part of a global business of more than 115 nationalities and present in 40 countries, 50,000+ diverse and dedicated creators & makers of technology around the world! Developing technologies takes more than talent: it takes amazing people who understand collaboration and respect. People with passion and desire to disrupt the status quo, push boundaries and drive innovation – whilst unlocking your own potential. Overview
Join our newly established People Services team in Kuala Lumpur as we expand our capabilities in Payroll, Employee Life Cycle (ELC), Learning & Development (L&D), Compensation & Benefits (C&B), and global processes. This role supports the phased transition of activities from countries including Malaysia, Taiwan, Japan, South Korea, Singapore, Philippines, Australia, Thailand, Indonesia, Vietnam, and Pakistan. Our goal is to centralize virtual support activities at our Kuala Lumpur hub. Key Responsibilities
Project Management: Act as the Person in Charge for transitioning activities by working closely with HR Centers of Excellence and stakeholders across countries. Ensure compliance with country-specific and company-wide policies. Develop and maintain documentation related to L&D processes, including preparation and validation. Collaborate with the HR Innovation and HRMS teams for system testing (User Acceptance Testing - UAT). Identify and implement process improvement opportunities by eliminating redundant activities. Leadership Management: Lead, mentor, and manage a team responsible for data processing, accuracy, and compliance. Assign tasks, set performance goals, and monitor workload distribution. Conduct regular one-on-one meetings with direct reports to provide feedback, coaching, and support for professional development. Provide training and guidance to the HR Services team on data management best practices. Operations Management: Oversee transactional L&D processes and serve as the escalation point for stakeholders. Address and resolve operational issues promptly and effectively. Prepare periodic and ad-hoc reports as required. Maintain and update user guides related to People Services L&D management. Coordinate internal training logistics including vendor engagement, government claims, scheduling, and attendance tracking. Develop and maintain the learning request tracker and training calendar to support planning and resource allocation. Administer the Learning Management System – uploading courses, managing enrollments, tracking completions, and providing user support. Generate monthly and ad hoc training reports and dashboards, highlighting usage, trends, training hours, and learning impact. Opportunities: Contribute to the development of collaborative working methods. Drive process and system improvements through digitalization and automation. Grow professionally in a dynamic and evolving environment. Qualifications: Over 6 years’ experience in HR Services operations, preferably within L&D or HR Services startups. Strong communication skills with meticulous attention to detail and a customer-service mindset. Deep understanding of HR best practices, compliance, and process improvement methodologies. Proven ability to collaborate effectively across functions and geographies. Proficient with HR systems such as Oracle, Workday, SuccessFactors, or SAP, and experienced in using HR ticketing tools like ServiceNow. Intermediate proficiency in Microsoft Excel (pivot tables, charts) and comfortable working with data sets. Certified Lean Six Sigma Yellow Belt or above (advantageous). Working at ST means innovating for a future that we want to make smarter, greener, in a responsible and sustainable way. Our technology starts with you. Join us and start the future! To discover more, visit st.com/careers
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7
Technical Expert, Functional Safety
Kuala Lumpur, Kuala Lumpur
MODEC Offshore Production Systems (Singapore) / Offshore Frontier Solutions
Posted 17 days ago
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MODEC Offshore Production Systems (Singapore) / Offshore Frontier Solutions 2 days ago Be among the first 25 applicants Join to apply for the
Technical Expert, Functional Safety
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MODEC Offshore Production Systems (Singapore) / Offshore Frontier Solutions Get AI-powered advice on this job and more exclusive features. OFS Malaysia is a subsidiary of Offshore Frontier Solutions Pte. Ltd. (OFS), a MODEC Group company in Malaysia. Being part of Modec means being the protagonist of a challenging career and being in touch with the latest deep-water production systems, knowing that your career begins in Malaysia, but your talent can take you anywhere in the world.
If you want to be one of the greatest in the market, this is your opportunity!
We are currently looking for talented individuals to join us for below role
Technical Expert, Functional Safety
We are currently based at KL Eco City, Malaysia.
Purpose
To guide corporate, proposal, and projects on Functional Safety Management, in collaboration with different departments and process safety section, prevent and mitigate safety-related failures throughout the lifecycle of the facility.
Responsibilities
Independently develop and review corporate Safety Instrumented System (SIS) Lifecycle Plan and Functional Safety procedures, and review other corporate standards for consistent application of Functional Safety Management throughout the lifecycle of the fleet/facility. Provide functional safety technical expert advice at a corporate and global level based on MODEC and industry standards, considering the entire lifecycle of the facility. Prepare and review SIS lifecycle Plan and other SIL-related documents e.g. SRS Develop scope of work, perform technical bid evaluation for functional safety consultants, participate in HAZOP and LOPA workshops, plan, review, and deliver functional safety studies/deliverables. Attend workshops for the definition of Safety Critical Elements (SCEs), communicate SIL requirements for SCEs that are part of the SIS, review SCE design, manage the tracking and review of EPCI assurance tasks to ensure that SIS is designed, procured, constructed, commissioned, and installed in accordance with performance standards Coordinate and manage functional safety consultants/ subcontractors to ensure the facility’s SIS is properly assessed in accordance with the scope of work and methodology, in a timely manner and on budget Instruct and guide engineers to collect SIL classification data. Perform SIL verification, prepare deliverables, review other discipline deliverables, and collaborate with other disciplines and departments. Comply with MODEC Group Policy, Code of Business Conduct and Ethics at all times.
Requirements
Bachelor’s or Master’s degree in Chemical Engineering, Mechanical Engineering, Electrical Engineering, Industrial Engineering or Safety Engineering. Minimum 18 years of relevant working experience in Functional Safety in the oil and gas sector. Functional Safety professional certification such as exida Certified Functional Safety Expert (CFSE), TÜV Functional Safety Engineer, or an equivalent is highly preferred
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Oil and Gas Referrals increase your chances of interviewing at MODEC Offshore Production Systems (Singapore) / Offshore Frontier Solutions by 2x Sign in to set job alerts for “Technical Expert” roles.
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Technical Expert, Functional Safety
role at
MODEC Offshore Production Systems (Singapore) / Offshore Frontier Solutions 2 days ago Be among the first 25 applicants Join to apply for the
Technical Expert, Functional Safety
role at
MODEC Offshore Production Systems (Singapore) / Offshore Frontier Solutions Get AI-powered advice on this job and more exclusive features. OFS Malaysia is a subsidiary of Offshore Frontier Solutions Pte. Ltd. (OFS), a MODEC Group company in Malaysia. Being part of Modec means being the protagonist of a challenging career and being in touch with the latest deep-water production systems, knowing that your career begins in Malaysia, but your talent can take you anywhere in the world.
If you want to be one of the greatest in the market, this is your opportunity!
We are currently looking for talented individuals to join us for below role
Technical Expert, Functional Safety
We are currently based at KL Eco City, Malaysia.
Purpose
To guide corporate, proposal, and projects on Functional Safety Management, in collaboration with different departments and process safety section, prevent and mitigate safety-related failures throughout the lifecycle of the facility.
Responsibilities
Independently develop and review corporate Safety Instrumented System (SIS) Lifecycle Plan and Functional Safety procedures, and review other corporate standards for consistent application of Functional Safety Management throughout the lifecycle of the fleet/facility. Provide functional safety technical expert advice at a corporate and global level based on MODEC and industry standards, considering the entire lifecycle of the facility. Prepare and review SIS lifecycle Plan and other SIL-related documents e.g. SRS Develop scope of work, perform technical bid evaluation for functional safety consultants, participate in HAZOP and LOPA workshops, plan, review, and deliver functional safety studies/deliverables. Attend workshops for the definition of Safety Critical Elements (SCEs), communicate SIL requirements for SCEs that are part of the SIS, review SCE design, manage the tracking and review of EPCI assurance tasks to ensure that SIS is designed, procured, constructed, commissioned, and installed in accordance with performance standards Coordinate and manage functional safety consultants/ subcontractors to ensure the facility’s SIS is properly assessed in accordance with the scope of work and methodology, in a timely manner and on budget Instruct and guide engineers to collect SIL classification data. Perform SIL verification, prepare deliverables, review other discipline deliverables, and collaborate with other disciplines and departments. Comply with MODEC Group Policy, Code of Business Conduct and Ethics at all times.
Requirements
Bachelor’s or Master’s degree in Chemical Engineering, Mechanical Engineering, Electrical Engineering, Industrial Engineering or Safety Engineering. Minimum 18 years of relevant working experience in Functional Safety in the oil and gas sector. Functional Safety professional certification such as exida Certified Functional Safety Expert (CFSE), TÜV Functional Safety Engineer, or an equivalent is highly preferred
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Oil and Gas Referrals increase your chances of interviewing at MODEC Offshore Production Systems (Singapore) / Offshore Frontier Solutions by 2x Sign in to set job alerts for “Technical Expert” roles.
Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Senior Technical & Customer Support Specialist
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Federal Territory of Kuala Lumpur, Malaysia 1 week ago Nilai, Negri Sembilan, Malaysia 3 days ago Senior Manager, Environment (Carbon and Energy)
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Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Federal Territory of Kuala Lumpur, Malaysia 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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8
IT Technical Expert (Java, API, and Middleware)
Petaling Jaya, Selangor
DXC Technology
Posted 5 days ago
Job Viewed
Job Description
Job Description: IT Technical Expert (Java, API, and Middleware) Work Location: IOI City, Putrajaya Work Arrangement: Fully onsite, Monday to Friday (5 days a week) About the Role We are seeking a Technical Expert with strong proficiency across multiple technologies to provide consulting, guidance, and technical leadership for enterprise systems. This role supports cross-functional projects — including migrations and modernization initiatives — working closely with IT teams in Kuala Lumpur and Europe. This is not an application development role, but rather a consulting and technical expertise position focused on establishing standards, resolving complex issues, and enhancing performance across multiple platforms. Key Responsibilities
Define and enforce technical standards and best practices, including
API governance ,
Java frameworks , and
middleware configurations .
Provide expert-level
performance tuning
for Java applications and middleware platforms (e.g., memory management, garbage collection strategies), leveraging tools such as
Dynatrace
for performance analysis and recommendations.
Train and mentor development teams on technical best practices and support code reviews, particularly during
Java version upgrades
and obsolescence management.
Act as the
top-tier escalation point
for complex technical issues related to
API management ,
Java performance , and
application server optimization .
Collaborate with global teams on large-scale or complex projects, ensuring alignment with architectural and operational standards.
Required Skills & Experience
Strong expertise in
Java
and related frameworks ( Spring ,
Spring Batch ,
Hibernate ,
Spring Boot ).
Hands-on experience with
API management platforms
(knowledge of
WSO2
preferred) and familiarity with
OAuth
and
OpenID
security protocols.
Experience with
application servers
such as
IBM WebSphere
and
JBoss EAP .
Proficiency in
DevOps tools : Jenkins, Ansible, Docker, Kubernetes, and Infrastructure-as-Code tools (Terraform, Helm).
Familiarity with
cloud-native development ; exposure to
Azure Cloud
or
AWS
is an advantage.
Knowledge of
Python
is a plus.
Ideal Profile
Strong problem-solving and analytical skills, with the ability to address complex technical challenges.
Excellent communication and collaboration abilities to work across regional teams.
Proactive and structured approach to driving standards, knowledge sharing, and technical excellence.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.
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Define and enforce technical standards and best practices, including
API governance ,
Java frameworks , and
middleware configurations .
Provide expert-level
performance tuning
for Java applications and middleware platforms (e.g., memory management, garbage collection strategies), leveraging tools such as
Dynatrace
for performance analysis and recommendations.
Train and mentor development teams on technical best practices and support code reviews, particularly during
Java version upgrades
and obsolescence management.
Act as the
top-tier escalation point
for complex technical issues related to
API management ,
Java performance , and
application server optimization .
Collaborate with global teams on large-scale or complex projects, ensuring alignment with architectural and operational standards.
Required Skills & Experience
Strong expertise in
Java
and related frameworks ( Spring ,
Spring Batch ,
Hibernate ,
Spring Boot ).
Hands-on experience with
API management platforms
(knowledge of
WSO2
preferred) and familiarity with
OAuth
and
OpenID
security protocols.
Experience with
application servers
such as
IBM WebSphere
and
JBoss EAP .
Proficiency in
DevOps tools : Jenkins, Ansible, Docker, Kubernetes, and Infrastructure-as-Code tools (Terraform, Helm).
Familiarity with
cloud-native development ; exposure to
Azure Cloud
or
AWS
is an advantage.
Knowledge of
Python
is a plus.
Ideal Profile
Strong problem-solving and analytical skills, with the ability to address complex technical challenges.
Excellent communication and collaboration abilities to work across regional teams.
Proactive and structured approach to driving standards, knowledge sharing, and technical excellence.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.
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9