5 Student Development jobs in Malaysia

About you

We are seeking a dynamic, dedicated, and highly organised individual to join our team as a Learner Services Coordinator. This pivotal role is responsible for managing the comprehensive affairs of our learners, ensuring a positive, supportive, and enriching experience throughout their training journey, and actively supporting their successful transition into the workforce. The successful candidate will coordinate administrative processes, support services, engagement activities, graduate job placement, tracer studies, and communication between learners, parents, staff, and external partners, playing a key role in enhancing graduate employability and institutional effectiveness.

Your Day-to-Day

Learner Administration & Monitoring:

• Manage and track learner attendance records accurately, implementing follow-up procedures for absenteeism.
• Oversee the processing and issuance of learner certifications upon completion of programs.
• Implement and manage systems for tracking learner logbooks and practical training progress.
• Maintain comprehensive and confidential learner records.
• Prepare regular and ad-hoc reports on learner statistics, progress, issues, and activities for management.

Learner Support & Well-being:

• Serve as the first point of contact for learner inquiries and consultations, providing guidance and support.
• Actively engage with learners and parents/guardians, addressing concerns and providing necessary information.
• Manage and document learner disciplinary issues according to institutional policies, facilitating necessary interventions or escalations.
• Coordinate, handle and facilitate access to counselling services for learners requiring emotional or academic support.
• Arrange and manage learner accommodation needs where applicable.

Learner Engagement & Development:

• Plan, organize, and host effective orientation programs for new learners.
• Develop and coordinate career development initiatives during training, including workshops, seminars, and career talks.
• Organize and oversee various learner activities, such as sports days, cultural events, clubs, and societies, to foster a vibrant learning experience.
• Plan and coordinate industry visits and guest speaker sessions to enhance practical learning and industry exposure.

Graduate Services, Placement & Industry Liaison:

• Job placement
  • Develop and execute strategies to actively facilitate job placement for graduating learners.
  • Build and maintain strong, positive relationships with a network of relevant industry employers.
  • Organize and manage career fairs, on-campus recruitment drives, and industry networking sessions.
  • Provide graduates with job search support, including resume writing workshops, interview skills coaching, and job matching services.
  • Maintain an active job board or platform for graduates.

• Tracer Studies:
  • Design, implement, and manage systematic graduate tracer studies to track employment status, job relevance, salary levels, further education, and overall satisfaction.
  • Collect, analyze, and interpret tracer study data effectively.
  • Prepare comprehensive tracer study reports for internal evaluation (program improvement, curriculum review) and external reporting to regulatory bodies, funding agencies, and stakeholders.

• Industry Engagement:
  • Liaise and coordinate with external partners (industry, government agencies, etc.) for projects related to enhancing learner experience and graduate employment (e.g., internships, apprenticeships, collaborative projects).

Operational Coordination:

• Follow up diligently on all learner and graduate-related matters, ensuring timely resolution and communication.
• Contribute to the overall smooth business operations of the institution by efficiently managing learner and graduate services functions.
• Collaborate effectively with academic staff, administrators, and other departments to ensure holistic learner support and successful graduate transitions.

Your Know-How:

• Excellent interpersonal and communication skills (written and verbal) in both English and Bahasa Malaysia. Proficiency in other local dialects is a plus.
• Strong organizational, planning, and time-management skills with the ability to manage multiple complex tasks concurrently.
• Proficiency in Google Office Suite; experience with survey tools (e.g., Google Forms) and basic data analysis is essential. Familiarity with student management systems or CRM is a plus.
• Strong networking and relationship-building skills, particularly with industry partners/employers.
• Demonstrated ability to handle sensitive situations and confidential information with discretion and professionalism.
• Empathetic, approachable, and patient demeanor with a genuine interest in learner welfare and career success.
• Strong problem-solving and conflict-resolution skills.
• Ability to work independently and as part of a team.
• Experience in event planning and coordination (career fairs, workshops).
• Good report writing and data presentation skills.
• Basic understanding of counselling principles is desirable.

Job Qualifications:

• Minimum Diploma or Bachelor's Degree in Education, Business Administration, Social Sciences, Human Resources, Psychology, or a related field.
• Registered Licensed Counsellor.
• Proven experience (2-4 years) in student/learner services, career services, alumni relations, recruitment, administration, or a similar role, preferably within an educational or TVET environment.
• Demonstrable experience in coordinating job placement activities and/or conducting tracer studies or surveys is highly desirable.
• Familiarity with the Malaysian TVET landscape and employment market trends is highly advantageous.

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About you We are seeking a dynamic, dedicated, and highly organised individual to join our team as a Learner Services Coordinator. This pivotal role is responsible for managing the comprehensive affairs of our learners, ensuring a positive, supportive, and enriching experience throughout their training journey, and actively supporting their successful transition into the workforce. The successful candidate will coordinate administrative processes, support services, engagement activities, graduate job placement, tracer studies, and communication between learners, parents, staff, and external partners, playing a key role in enhancing graduate employability and institutional effectiveness. Your Day-to-Day Learner Administration & Monitoring: Manage and track learner attendance records accurately, implementing follow-up procedures for absenteeism. Oversee the processing and issuance of learner certifications upon completion of programs. Implement and manage systems for tracking learner logbooks and practical training progress. Maintain comprehensive and confidential learner records. Prepare regular and ad-hoc reports on learner statistics, progress, issues, and activities for management. Learner Support & Well-being: Serve as the first point of contact for learner inquiries and consultations, providing guidance and support. Actively engage with learners and parents/guardians, addressing concerns and providing necessary information. Manage and document learner disciplinary issues according to institutional policies, facilitating necessary interventions or escalations. Coordinate, handle and facilitate access to counselling services for learners requiring emotional or academic support. Arrange and manage learner accommodation needs where applicable. Learner Engagement & Development: Plan, organize, and host effective orientation programs for new learners. Develop and coordinate career development initiatives during training, including workshops, seminars, and career talks. Organize and oversee various learner activities, such as sports days, cultural events, clubs, and societies, to foster a vibrant learning experience. Plan and coordinate industry visits and guest speaker sessions to enhance practical learning and industry exposure. Graduate Services, Placement & Industry Liaison: Job placement

Develop and execute strategies to actively facilitate job placement for graduating learners. Build and maintain strong, positive relationships with a network of relevant industry employers. Organize and manage career fairs, on-campus recruitment drives, and industry networking sessions. Provide graduates with job search support, including resume writing workshops, interview skills coaching, and job matching services. Maintain an active job board or platform for graduates.

Tracer Studies:

Design, implement, and manage systematic graduate tracer studies to track employment status, job relevance, salary levels, further education, and overall satisfaction. Collect, analyze, and interpret tracer study data effectively. Prepare comprehensive tracer study reports for internal evaluation (program improvement, curriculum review) and external reporting to regulatory bodies, funding agencies, and stakeholders.

Industry Engagement:

Liaise and coordinate with external partners (industry, government agencies, etc.) for projects related to enhancing learner experience and graduate employment (e.g., internships, apprenticeships, collaborative projects).

Operational Coordination: Follow up diligently on all learner and graduate-related matters, ensuring timely resolution and communication. Contribute to the overall smooth business operations of the institution by efficiently managing learner and graduate services functions. Collaborate effectively with academic staff, administrators, and other departments to ensure holistic learner support and successful graduate transitions. Your Know-How: Excellent interpersonal and communication skills (written and verbal) in both English and Bahasa Malaysia. Proficiency in other local dialects is a plus. Strong organizational, planning, and time-management skills with the ability to manage multiple complex tasks concurrently. Proficiency in Google Office Suite; experience with survey tools (e.g., Google Forms) and basic data analysis is essential. Familiarity with student management systems or CRM is a plus. Strong networking and relationship-building skills, particularly with industry partners/employers. Demonstrated ability to handle sensitive situations and confidential information with discretion and professionalism. Empathetic, approachable, and patient demeanor with a genuine interest in learner welfare and career success. Strong problem-solving and conflict-resolution skills. Ability to work independently and as part of a team. Experience in event planning and coordination (career fairs, workshops). Good report writing and data presentation skills. Basic understanding of counselling principles is desirable. Job Qualifications: Minimum Diploma or Bachelor's Degree in Education, Business Administration, Social Sciences, Human Resources, Psychology, or a related field. Registered Licensed Counsellor. Proven experience (2-4 years) in student/learner services, career services, alumni relations, recruitment, administration, or a similar role, preferably within an educational or TVET environment. Demonstrable experience in coordinating job placement activities and/or conducting tracer studies or surveys is highly desirable. Familiarity with the Malaysian TVET landscape and employment market trends is highly advantageous.

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Student Affairs Office (Career Services) - Assistant Manager / Manager

Add expected salary to your profile for insights

To assist in leading the Career Services unit in supporting students’ career development, employability outcomes, and employer engagement. This role includes supervising the team, overseeing the planning and execution of career-related programs and services, managing strategic industry partnerships, and contributing to continuous improvement of the department’s operations and services.

Main Job Tasks and Responsibilities

General Purpose

To assist in leading the Career Services unit in supporting students’ career development, employability outcomes, and employer engagement. This role includes supervising the team, overseeing the planning and execution of career-related programs and services, managing strategic industry partnerships, and contributing to continuous improvement of the department’s operations and services.

Main Job Tasks and Responsibilities Team Leadership & Operations

• Lead, support, and supervise a team of Career Services staff in executing departmental initiatives and daily operations.

• Plan and oversee the annual calendar of career activities, ensuring timely delivery of career counselling, workshops, fairs, and employer engagement events.

• Ensure proper documentation, reporting, and compliance with internal and external requirements (e.g., internship, employability, audits).

Career Development & Student Engagement

• Provide advanced-level career guidance, job search coaching, and personalised advisory to students and graduates.

• Oversee the design and delivery of student-facing career development programs from enrolment to graduation (e.g., CV writing, interview skills, professional branding, LinkedIn workshops).

• Monitor student participation, feedback, and outcome tracking to improve service offerings and student employability.

Industry Collaboration & Employer Relations

• Maintain and grow strong relationships with employers, industry bodies, and professional associations to expand internship and graduate job opportunities.

• Coordinate internship placements and job matching efforts, while ensuring all parties fulfil program requirements.

• Work closely with companies for MoU collaborations, guest speaker sessions, and co-curricular partnerships.

Strategic Input & Stakeholder Engagement

• Contribute to planning and strategy discussions for the development of career services offerings and policies.

• Represent the department in internal meetings, audits, accreditation exercises, graduate tracer studies, and cross-functional initiatives.

• Provide feedback and data to support decision-making and reporting to senior management and regulatory bodies.

Digital Tools & Administration

• Oversee the maintenance of career information systems and student databases.

• Serve as administrator or reviewer for career-related content on learning platforms (e.g. Moodle) and career portals.

• Support marketing efforts by reviewing communication content related to career events, employer outreach, and success stories.

Student Leadership & Volunteer Programs

• Guide and oversee the Student Ambassador program for Career Services, providing mentorship and leadership training.

• Organise ambassador involvement in career events and department initiatives to ensure seamless execution and peer engagement.

Alumni Relations & Graduate Employability Tracking

• Develop and implement strategies to engage alumni in career services activities and employer networks.

• Organize alumni involvement in career-related initiatives such as networking sessions, industry talks, and mentorship programs.

• Manage and coordinate the Graduate Tracer Study process in accordance with internal and external reporting requirements.

• Analyze tracer study data and generate reports to inform planning, program development, and institutional decision-making.

Other Responsibilities

• Assist the Deputy Director of Student Affairs in strategic and operational planning for the Career Services unit.

• Support broader university initiatives and events when required.

• Any other duties as assigned by management to ensure the effective functioning of the Career Services department.

Education and Experience

• Minimum Bachelor’s Degree in a relevant field (e.g. Business, Education, Psychology, HR, Communications).

• Minimum 3 years of experience in career services, talent development, HR, or related fields.

• Prior experience in a supervisory or team lead role is preferred.

• Experience working in higher education or student-facing roles is an advantage.

• Bilingual abilities (English and Mandarin) are preferred but not mandatory.

Key Competencies

• Leadership and team coordination

• Strong interpersonal and communication skills

• Student-centric and service-oriented

• Strategic thinking and planning ability

• Event and project management

• Data tracking, reporting, and presentation

• Problem-solving and adaptability

• Proficiency in digital tools and learning platforms

• Ability to work under pressure and meet deadlines

• Collaboration across departments and with external stakeholders

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? Which of the following languages are you fluent in? How much notice are you required to give your current employer? Which of the following Microsoft Office products are you experienced with?

Xiamen University Malaysia (XMUM), the first Chinese university branch campus in Malaysia (Reg. No. DULN009(B)), is an extension of Xiamen University (XMU), established in 1921 by Tan Kah Kee. XMU is ranked 198th globally by US News & World Report (2024-2025). XMUM combines world-class teaching, research excellence, and cultural diversity, aiming to nurture ethical, talented individuals who contribute to the progress of Malaysia, China, and Southeast Asia. As a dynamic and inclusive institution, XMUM seeks committed, qualified individuals to join its team and support its mission of global educational excellence.

Xiamen University Malaysia (XMUM), the first Chinese university branch campus in Malaysia (Reg. No. DULN009(B)), is an extension of Xiamen University (XMU), established in 1921 by Tan Kah Kee. XMU is ranked 198th globally by US News & World Report (2024-2025). XMUM combines world-class teaching, research excellence, and cultural diversity, aiming to nurture ethical, talented individuals who contribute to the progress of Malaysia, China, and Southeast Asia. As a dynamic and inclusive institution, XMUM seeks committed, qualified individuals to join its team and support its mission of global educational excellence.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

Researching careers? Find all the information and tips you need on career advice.

#J-18808-Ljbffr

Student Affairs Office (Career Services) - Assistant Manager / Manager

Add expected salary to your profile for insights To assist in leading the Career Services unit in supporting students’ career development, employability outcomes, and employer engagement. This role includes supervising the team, overseeing the planning and execution of career-related programs and services, managing strategic industry partnerships, and contributing to continuous improvement of the department’s operations and services. Main Job Tasks and Responsibilities

General Purpose To assist in leading the Career Services unit in supporting students’ career development, employability outcomes, and employer engagement. This role includes supervising the team, overseeing the planning and execution of career-related programs and services, managing strategic industry partnerships, and contributing to continuous improvement of the department’s operations and services. Main Job Tasks and Responsibilities

Team Leadership & Operations

Lead, support, and supervise a team of Career Services staff in executing departmental initiatives and daily operations.

Plan and oversee the annual calendar of career activities, ensuring timely delivery of career counselling, workshops, fairs, and employer engagement events.

Ensure proper documentation, reporting, and compliance with internal and external requirements (e.g., internship, employability, audits).

Career Development & Student Engagement

Provide advanced-level career guidance, job search coaching, and personalised advisory to students and graduates.

Oversee the design and delivery of student-facing career development programs from enrolment to graduation (e.g., CV writing, interview skills, professional branding, LinkedIn workshops).

Monitor student participation, feedback, and outcome tracking to improve service offerings and student employability.

Industry Collaboration & Employer Relations

Maintain and grow strong relationships with employers, industry bodies, and professional associations to expand internship and graduate job opportunities.

Coordinate internship placements and job matching efforts, while ensuring all parties fulfil program requirements.

Work closely with companies for MoU collaborations, guest speaker sessions, and co-curricular partnerships.

Strategic Input & Stakeholder Engagement

Contribute to planning and strategy discussions for the development of career services offerings and policies.

Represent the department in internal meetings, audits, accreditation exercises, graduate tracer studies, and cross-functional initiatives.

Provide feedback and data to support decision-making and reporting to senior management and regulatory bodies.

Digital Tools & Administration

Oversee the maintenance of career information systems and student databases.

Serve as administrator or reviewer for career-related content on learning platforms (e.g. Moodle) and career portals.

Support marketing efforts by reviewing communication content related to career events, employer outreach, and success stories.

Student Leadership & Volunteer Programs

Guide and oversee the Student Ambassador program for Career Services, providing mentorship and leadership training.

Organise ambassador involvement in career events and department initiatives to ensure seamless execution and peer engagement.

Alumni Relations & Graduate Employability Tracking Develop and implement strategies to engage alumni in career services activities and employer networks.

Organize alumni involvement in career-related initiatives such as networking sessions, industry talks, and mentorship programs.

Manage and coordinate the

Graduate Tracer Study

process in accordance with internal and external reporting requirements.

Analyze tracer study data and generate reports to inform planning, program development, and institutional decision-making.

Other Responsibilities

Assist the

Deputy Director of Student Affairs

in strategic and operational planning for the Career Services unit.

Support broader university initiatives and events when required.

Any other duties as assigned by management to ensure the effective functioning of the Career Services department.

Education and Experience

Minimum Bachelor’s Degree in a relevant field (e.g. Business, Education, Psychology, HR, Communications).

Minimum 3 years of experience in career services, talent development, HR, or related fields.

Prior experience in a supervisory or team lead role is preferred.

Experience working in higher education or student-facing roles is an advantage.

Bilingual abilities (English and Mandarin)

are preferred but not mandatory.

Key Competencies Leadership and team coordination

Strong interpersonal and communication skills

Student-centric and service-oriented

Strategic thinking and planning ability

Event and project management

Data tracking, reporting, and presentation

Problem-solving and adaptability

Proficiency in digital tools and learning platforms

Ability to work under pressure and meet deadlines

Collaboration across departments and with external stakeholders

Unlock job insights

Salary match Number of applicants Skills match Your application will include the following questions: What's your expected monthly basic salary? Which of the following types of qualifications do you have? Which of the following languages are you fluent in? How much notice are you required to give your current employer? Which of the following Microsoft Office products are you experienced with? Xiamen University Malaysia (XMUM), the first Chinese university branch campus in Malaysia (Reg. No. DULN009(B)), is an extension of Xiamen University (XMU), established in 1921 by Tan Kah Kee. XMU is ranked 198th globally by US News & World Report (2024-2025). XMUM combines world-class teaching, research excellence, and cultural diversity, aiming to nurture ethical, talented individuals who contribute to the progress of Malaysia, China, and Southeast Asia. As a dynamic and inclusive institution, XMUM seeks committed, qualified individuals to join its team and support its mission of global educational excellence. Xiamen University Malaysia (XMUM), the first Chinese university branch campus in Malaysia (Reg. No. DULN009(B)), is an extension of Xiamen University (XMU), established in 1921 by Tan Kah Kee. XMU is ranked 198th globally by US News & World Report (2024-2025). XMUM combines world-class teaching, research excellence, and cultural diversity, aiming to nurture ethical, talented individuals who contribute to the progress of Malaysia, China, and Southeast Asia. As a dynamic and inclusive institution, XMUM seeks committed, qualified individuals to join its team and support its mission of global educational excellence. To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory. Researching careers? Find all the information and tips you need on career advice.

#J-18808-Ljbffr