5 Student Advisor jobs in Malaysia

This job is for a Mandarin-speaking Student Advisor at ELS Language Centres in Malaysia. You might like this job because you'll help international students with their needs, organize activities, and guide them through university placements while making a real difference!

Are you passionate about helping others and making a difference? Join ELS Language Centres, Malaysia, as an International Student Advisor, where you’ll play a pivotal role in shaping the educational journey of students from around the world.

Student Welfare

• Assisting students with their basic needs e.g. opening a bank account, transport, accommodation, social activities, registering with their embassies and associations, etc.
• Assisting the Academic Director and Centre Director in organising student orientation and graduation.
• Planning, promoting and conducting student activities and maintaining the student activities budget.
• Updating and maintaining students’ notice boards with up-to-date and relevant information e.g. university counselling notices, the latest happenings in town, useful information related to language learning, etc.
• Arranging to pick up students from the airport when necessary.
• Liaising with landlords for student accommodation arrangements.
• Counselling/ Advising and assisting students with immigration matters (visa applications/ renewals/ cancellations/ shortening/ special pass etc.).
• Maintaining up-to-date information on student visa regulations/ policies (transfers, withdrawals etc).
• Assisting students in filing claims for medical insurance, keeping accurate records and communicating with the insurance company.
• Maintaining information and serving as a referral source for students on various topics, including but not limited to: banks, post offices, transportation, travel agencies, recreational facilities, social services, campus resources, and international student organisations.
• Assisting in placement tests.

University Placement Counseling and Services

• Counselling and assisting qualified students with university/college selection and admission by providing up-to-date and accurate information.
• Communicating with representatives or personnel from universities and colleges in the recruitment process.
• Organising at least one seminar per session on education through internal presentations or invited guests.
• Keeping accurate records of students’ application status.
• Establishing contacts with universities and colleges to gain recognition of ELS’ CIEP qualification (levels 106 to 109).

Marketing

• Answering enquiries (phone, email & walk-in).
• Attending education & school fairs.

Administrative

• Preparing and maintaining files for new, current and past students – to include all required documentation.
• Performing any other duties as and when assigned.

Education: Diploma/ Degree in Business or related fields.

Experience: At least 1 to 2 years of work experience.

Languages: Proficient in Mandarin and English (spoken and written) as the role involves daily interaction with Mandarin-speaking clients in an English-speaking work environment.

Customer Service

School Counseling

Teaching

Administrative Functions

Marketing

Business Development

Student Services

Student Engagement

We strive to maintain a Star Team by providing an inclusive environment that encourages personal growth, development, and progression.

Freedom to make use 10% of your time in the office to learn new skills, as long as it fits into our vision.

We currently have a hybrid work from home & office schedule.

Laptops are provided to each team member.

Mobile and travel allowance where applicable.

Have a nicely brewed coffee to start your day!

We teach English online - it's that simple!Sunago is a virtual English school and training centre. We teach English online - it's that simple!We help schools run their English classes more effectivelyWe work closely with companies to empower their teams with better EnglishSince the start of the pandemic in 2020, we have taught more than 2,500 learners using our very own Sunago Method.The Sunago Method.

This job is for a Mandarin-speaking Student Advisor at ELS Language Centres in Malaysia. You might like this job because you'll help international students with their needs, organize activities, and guide them through university placements while making a real difference!

Are you passionate about helping others and making a difference? Join ELS Language Centres, Malaysia, as an International Student Advisor, where you’ll play a pivotal role in shaping the educational journey of students from around the world.

Student Welfare

• Assisting students with their basic needs e.g. opening a bank account, transport, accommodation, social activities, registering with their embassies and associations, etc.
• Assisting the Academic Director and Centre Director in organising student orientation and graduation.
• Planning, promoting and conducting student activities and maintaining the student activities budget.
• Updating and maintaining students’ notice boards with up-to-date and relevant information e.g. university counselling notices, the latest happenings in town, useful information related to language learning, etc.
• Arranging to pick up students from the airport when necessary.
• Liaising with landlords for student accommodation arrangements.
• Counselling/ Advising and assisting students with immigration matters (visa applications/ renewals/ cancellations/ shortening/ special pass etc.).
• Maintaining up-to-date information on student visa regulations/ policies (transfers, withdrawals etc).
• Assisting students in filing claims for medical insurance, keeping accurate records and communicating with the insurance company.
• Maintaining information and serving as a referral source for students on various topics, including but not limited to: banks, post offices, transportation, travel agencies, recreational facilities, social services, campus resources, and international student organisations.
• Assisting in placement tests.

University Placement Counseling and Services

• Counselling and assisting qualified students with university/college selection and admission by providing up-to-date and accurate information.
• Communicating with representatives or personnel from universities and colleges in the recruitment process.
• Organising at least one seminar per session on education through internal presentations or invited guests.
• Keeping accurate records of students’ application status.
• Establishing contacts with universities and colleges to gain recognition of ELS’ CIEP qualification (levels 106 to 109).

Marketing

• Answering enquiries (phone, email & walk-in).
• Attending education & school fairs.

Administrative

• Preparing and maintaining files for new, current and past students – to include all required documentation.
• Performing any other duties as and when assigned.

Education: Diploma/ Degree in Business or related fields.

Experience: At least 1 to 2 years of work experience.

Languages: Proficient in Mandarin and English (spoken and written) as the role involves daily interaction with Mandarin-speaking clients in an English-speaking work environment.

Customer Service

School Counseling

Teaching

Administrative Functions

Marketing

Business Development

Student Services

Student Engagement

We strive to maintain a Star Team by providing an inclusive environment that encourages personal growth, development, and progression.

Freedom to make use 10% of your time in the office to learn new skills, as long as it fits into our vision.

We currently have a hybrid work from home & office schedule.

Laptops are provided to each team member.

Mobile and travel allowance where applicable.

Have a nicely brewed coffee to start your day!

We teach English online - it's that simple!Sunago is a virtual English school and training centre. We teach English online - it's that simple!We help schools run their English classes more effectivelyWe work closely with companies to empower their teams with better EnglishSince the start of the pandemic in 2020, we have taught more than 2,500 learners using our very own Sunago Method.The Sunago Method.

This job is a Senior Student Advisor, mostly remote! You might like this job because you’ll help students from their first inquiry all the way to graduation, using your relationship skills to guide them in choosing the right courses.

- As our Student Advisor/ Education Counsellor, you will be the custodian and owner of the relationship with prospective students that
begins from the application process for University or KP Academic Partners to their graduation.
- This starts from us leading and providing guidance from the initial enquiry through to enrolment. By following up on previous student
enquiries, you will uncover their needs and objectives through a set of phone-based interviews and assess their suitability for the course
in alignment with their goals. By utilizing your proven relationship building and sales skills, you will self-manage a pipeline of generated
student enquiry leads to achieve set targets of student enrolments whilst ensuring the students’ needs are met throughout their entire
journey.
- We are looking for an enthusiastic, driven and flexible candidate based in Klang Valley, with recent experience of working in the field of
student enrolment or a similar relevant environment.

• Bachelor’s degree or higher
• 1- 2 years of experience in student enrollment, customer service, contact centre or similar sales environment
• Passion for relationship building, customer service, and drive for Sales
• Consultative sales technique and proven sales or contact centre experience
• You are a self-starter who is results orientated and driven to exceed targets
• Ability to meet and exceed KPIs with proven track record
• Energetic, Fast Learner and good Team Player
• Strong communication and presentation
• You enjoy business development and relationship building
• Curiosity and eagerness to build your own knowledge and undertake research into other areas related to the course including competitors offering (FEE-HELP, accreditations etc.)

Hiredly X, the headhunting team of Hiredly, makes headhunting accessible and affordable for every employer, no matter the size or industry.We help employers screen and source the best candidates through exclusive access to our job portal database.Assisted with AI, we make the headhunting process fast and accurate, allowing us to be competitive with our fees.

Student Success Advisor:Transform Education, Transform the World

At Keypath, we invite you to be part of something transformative. As a global EdTech leader, we collaborate with prestigious universities to create and deliver online education solutions that tackle global social and economic challenges head-on.

Join our dynamic, fast-growing international team that thrives on collaboration, innovation, and lifelong learning.

At Keypath, we believe you do your best work where you feel your best. As a remote-first workforce, we offer the flexibility to work from anywhere in Australia—no commute required! As long as you have a reliable internet connection and a comfortable home workspace, you're set up for success. Plus, if you're based near Melbourne, you're always welcome to visit our head office.

You'll stay connected with a supportive, collaborative team through virtual tools that make remote work seamless.

The Role: Student Success Advisor

• Become a trusted adviser.
• Working with your portfolio of enrolled students, you will proactively provide coaching support and troubleshoot at-risk issues to help students achieve their educational goalsfrom initial course commencement through to graduation. via. phone, email and web chat.
• Supporting students with study path management to create the most efficient study path.
• Driving re-enrolment into new programs that support our students’ goals.
• Build a detailed knowledge of our University partners and the course offerings, through supported training and research.

• Sales skills: To support student retention, drive re-enrolment and overcome objections commonly faced by students studying online.
• Relationship building skills: To build and maintain relationships with students that allow you to fulfil the role as their trusted adviser.
• Customer service skills: To provide a brilliant student experience by supporting students towards study success.
• Goal-Driven: Experience working towards KPIs and financial targets, and who share the Keypath values of collaboration, commitment, innovation, and life-long learning.

Please note this is a full-time position with a standard 38 hour working week. The core work hours are Monday to Friday 9am – 7pm on a rotating roster.

What We Offer

• Flexible work arrangements: Choose your workspace—remote, office, or hybrid
• Generous Competitive package
• Career progression: Clear pathways in a rapidly expanding EdTech leader, including comprehensive online remote training
• Equipment and support: Full remote work setup including internet allowance
• Wellbeing focus: Paid mental health days and comprehensive support tools, including Toolkits for Digital Health and Mental Health support
• Growth opportunities: Internal Academy's to help you develop your career and skillset (People Leader's Academy) and heavily discounted Master’s degrees from our university partners + access to LinkedIn Learning

At Keypath, we're in a hurry to make change happen. With over 100,000 enrolments annually across our global university partnerships, we're transforming lives through education—and we need sharp minds like yours to help us do it.

We're ranked #6 on the 2024 Best Places to Work Australia list because we create an environment where you can do your best work. Our differences are our greatest strength, and we want you to bring your authentic self to work every day.

At Keypath, leadership accessibility and compassionate community aren't just nice-to-haves; they're our day-to-day reality.

Ready to transform education and transform the world?

We welcome applications from candidates across Australia with full working rights. Keypath is proud to be an equal opportunity employer committed to workplace diversity.

Apply now to unlock your potential with Keypath!