What Jobs are available for Student Advising in Malaysia?
Showing 84 Student Advising jobs in Malaysia
Senior Student Advisor
Selangor, Selangor
Hiredly X
Posted 10 days ago
Job Viewed
Job Description
( • Consistently meet or exceed student enrolment targets (both retention and new acquisition)
• Meet productivity metrics as set with manager (typically 250+ calls per week and 25+ Inbound Calls)
• Consistently achieve 80%+ call quality
• Qualify leads effectively, understanding student needs, and clearly articulating program benefits and career outcomes.
• Use CRM systems to track lead activity, follow-ups, and manage the enrolment pipeline.
• Work collaboratively with marketing, operations, and academic teams to ensure a seamless student experience.
(Apply now at
• Meet productivity metrics as set with manager (typically 250+ calls per week and 25+ Inbound Calls)
• Consistently achieve 80%+ call quality
• Qualify leads effectively, understanding student needs, and clearly articulating program benefits and career outcomes.
• Use CRM systems to track lead activity, follow-ups, and manage the enrolment pipeline.
• Work collaboratively with marketing, operations, and academic teams to ensure a seamless student experience.
(Apply now at
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0
Sales Consultant: Student Advisor
Kuala Lumpur, Kuala Lumpur
Keypath Education, LLC
Posted 2 days ago
Job Viewed
Job Description
As a Student Advisor, you will oversee and nurture the student relationship from the enrolment application process through to graduation, ensuring a seamless and supportive journey for those pursuing postgraduate degrees with our university partner. Your role begins with engaging warm leads from prospective students, conducting phone-based interviews to understand their needs and objectives, and assessing their suitability for the course in alignment with their academic and career goals. Leveraging your proven relationship-building and sales skills, you will independently manage a pipeline of student inquiry leads, driving enrolments to meet set targets while ensuring students receive the support they need throughout their journey to graduation. Upon joining, you will undergo a comprehensive three-day onboarding program, followed by ongoing training and support throughout your employment. This includes a dedicated buddy system, continuous sales training, and access to additional learning resources. Standard work hours are Monday to Friday, 9AM to 6PM. However, as part of the Student Advisor team, you will work on a rotational schedule, which may include occasional late shifts or weekend shifts. Job Description
Key accountabilities include the following: Achieve or exceed recruitment and retention KPIs. Conduct necessary outbound outreach to prospective students, identifying their needs and future goals. Utilize a consultative sales approach to inform and educate students. Independently manage a pipeline of students at various stages of the application process. Respond to student inquiries via email, chat, and other communication channels. Drive enrolment conversions by effectively nurturing leads. Schedule and conduct appointments with prospective students on campus or onsite. Build strong relationships with prospective students, fostering trust and positive decision-making. Ensure an excellent student experience by providing ongoing support from enrolment to graduation. Seamlessly execute physical and virtual events, including Open Days, Postgraduate Days, and other enrolment-driven activities. Qualifications
Education Bachelor’s degree or higher Experience 1-2 years of experience in student enrolment, telemarketing, contact centre, or a similar sales environment Passion for relationship-building, customer service, and sales Proficient in consultative sales techniques with a proven sales or contact centre background Self-starter with a results-driven mindset and a strong drive to exceed targets Demonstrated ability to meet and exceed KPIs with a proven track record Energetic, fast learner, and a collaborative team player Excellent communication and presentation skills Strong interest in business development and relationship-building Curiosity and eagerness to expand knowledge and conduct research, including staying informed on competitor offerings Detail-oriented with a keen eye for accuracy Additional Information
At Keypath, we put our people first. We’re committed to creating a flexible, inclusive, and supportive work environment where you can thrive. Here’s what you can expect as part of our team: Benefits and Rewards: Competitive compensation package – Base salary plus uncapped individual and team-based incentives All necessary equipment for success, including a laptop Remote onboarding program to get you up and running Access to health and wellbeing programs, including Employee Assistance and Mental Health Days Learning and growth opportunities, such as LinkedIn Learning, Career Development Programs, and Learning Labs Employee-led initiatives like Culture Club, Team Green, Sustainability, and more Company events and activities, both in-office and remote Why Keypath? Global EdTech Leader: Be part of an industry that's rapidly growing. Transform the World: Contribute to global upskilling and reskilling efforts. Make an Impact: Help address future economic and social challenges. Join Keypath and make a difference. We welcome applicants from diverse backgrounds and are committed to offering inclusive support throughout the recruitment process.
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Key accountabilities include the following: Achieve or exceed recruitment and retention KPIs. Conduct necessary outbound outreach to prospective students, identifying their needs and future goals. Utilize a consultative sales approach to inform and educate students. Independently manage a pipeline of students at various stages of the application process. Respond to student inquiries via email, chat, and other communication channels. Drive enrolment conversions by effectively nurturing leads. Schedule and conduct appointments with prospective students on campus or onsite. Build strong relationships with prospective students, fostering trust and positive decision-making. Ensure an excellent student experience by providing ongoing support from enrolment to graduation. Seamlessly execute physical and virtual events, including Open Days, Postgraduate Days, and other enrolment-driven activities. Qualifications
Education Bachelor’s degree or higher Experience 1-2 years of experience in student enrolment, telemarketing, contact centre, or a similar sales environment Passion for relationship-building, customer service, and sales Proficient in consultative sales techniques with a proven sales or contact centre background Self-starter with a results-driven mindset and a strong drive to exceed targets Demonstrated ability to meet and exceed KPIs with a proven track record Energetic, fast learner, and a collaborative team player Excellent communication and presentation skills Strong interest in business development and relationship-building Curiosity and eagerness to expand knowledge and conduct research, including staying informed on competitor offerings Detail-oriented with a keen eye for accuracy Additional Information
At Keypath, we put our people first. We’re committed to creating a flexible, inclusive, and supportive work environment where you can thrive. Here’s what you can expect as part of our team: Benefits and Rewards: Competitive compensation package – Base salary plus uncapped individual and team-based incentives All necessary equipment for success, including a laptop Remote onboarding program to get you up and running Access to health and wellbeing programs, including Employee Assistance and Mental Health Days Learning and growth opportunities, such as LinkedIn Learning, Career Development Programs, and Learning Labs Employee-led initiatives like Culture Club, Team Green, Sustainability, and more Company events and activities, both in-office and remote Why Keypath? Global EdTech Leader: Be part of an industry that's rapidly growing. Transform the World: Contribute to global upskilling and reskilling efforts. Make an Impact: Help address future economic and social challenges. Join Keypath and make a difference. We welcome applicants from diverse backgrounds and are committed to offering inclusive support throughout the recruitment process.
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1
Sales Consultant: Student Advisor
Kuala Lumpur, Kuala Lumpur
Keypath Education
Posted 12 days ago
Job Viewed
Job Description
Company Description The role of Senior Sales Consultant: Student Experience is for high-performing sales professionals who consistently exceed their KPIs. This position not only represents a career progression step but also serves as a recognition of sustained excellence in sales performance. Your responsibilities will include embodying the duties of a Student Advisor, consistently exceeding KPIs including targets, quality calls, productivity, and compliance, and being a Subject Matter Expert (SME) on programs and processes. As a SME for key programs or entire partners, you will display deep understanding of the student needs, how partner and program value propositions meet those needs, and knowledge of the industries relative to the programs you support. Your commitment to fostering a positive team culture will be evident as you serve as a mentor for new starters, providing guidance and support during their onboarding process and providing timely and relevant support on student and program related issues. This may include recognising coaching opportunities within the team and working with the Team Leader to contribute to individual and collective skill enhancement. Key Performance Indicators
Consistently meet or exceed student enrolment targets (both retention and new acquisition) Meet productivity metrics as set with manager (typically 250+ calls per week and 25+ Inbound Calls) Consistently achieve 80%+ call quality Qualify leads effectively, understanding student needs, and clearly articulating program benefits and career outcomes. Use CRM systems to track lead activity, follow-ups, and manage the enrolment pipeline. Hit and exceed weekly KPI's and study period targets. Stakeholder Engagement
Work collaboratively with marketing, operations, and academic teams to ensure a seamless student experience. Subject Matter Expertise
Stay up to date with program offerings, industry trends, and competitor activity. Deep understanding of the full range of postgraduate programs offered by UNSW and SIM, including course structures, entry requirements, and key differentiators Ability to clearly articulate the value, outcomes, and career pathways associated with each postgraduate program Up-to-date knowledge of program updates, delivery modes (online/on-campus), and industry alignment Confident in addressing detailed questions about course content, specialisations, duration, and progression opportunities Strong familiarity with admissions criteria, recognition of prior learning (RPL), and pathways into postgraduate study Actively keeps informed about trends in postgraduate education relevant to UNSW and SIM offerings Ability to clearly articulate the value, outcomes, and career pathways associated with each postgraduate program Skilled at matching prospective students’ goals and professional backgrounds with the most suitable program options Trusted resource for internal teams and prospective students seeking guidance on the postgraduate portfolio Other duties, as assigned
Education
Higher education or experience in relevant industries Experience
Proven ability to understand and prioritise a sales pipeline relative to sales cycle. Demonstrated achievement of sales targets or KPIs in previous roles. Proven learning agility, quickly comprehending complex product and service offerings and being able to translate to a consultative sales conversation with prospective students. Demonstrated horizontal and informal leadership ability, fostering a positive and productive team environment. Demonstrated ability to facilitate effective collaboration across teams Proven ability to be a champion for team culture, promoting a collaborative and supportive atmosphere. Knowledge of partner operations is highly valued, including but not limited to partner policies, processes and program portfolio. Ability to thrive in a dynamic, rapidly evolving work environment, displaying a growth mindset that embraces change & implements continuous improvement initiatives. Experience within the Education Industry is highly valued. Technical
Proficiency in Microsoft Office Suite. Proficient in using CRM and telephony systems to streamline and enhance operational efficiency. Special Requirements
Adaptability to accommodate varying shifts across a range of hours. Adaptability to move between partners to meet business needs. Self motivated and independent, capable of managing tasks effectively with minimal supervision. Availability to work on different shifts; standard working hours: Monday – Friday 9AM – 6PM, rotational shifts may be required including occasional late shifts (12PM – 8PM) and weekend shifts Saturday shifts when required (1-2 times every 2 months). Occasional travel may be required. Additional Information
Benefits and Rewards
Hybrid work arrangement Competitive compensation package – Base salary plus uncapped individual and team-based incentives All necessary equipment for success, including a laptop Remote onboarding program to get you up and running Access to health and wellbeing programs, including Employee Assistance and Mental Health Days Learning and growth opportunities, such as LinkedIn Learning, Career Development Programs, and Learning Labs Employee-led initiatives like Culture Club, Team Green, Sustainability, and more Company events and activities, both in-office and remote Why Keypath?
Global EdTech Leader: Be part of an industry that's rapidly growing. Transform the World: Contribute to global upskilling and reskilling efforts. Make an Impact: Help address future economic and social challenges. Join Keypath and make a difference. We welcome applicants from diverse backgrounds and are committed to offering inclusive support throughout the recruitment process.
#J-18808-Ljbffr
Consistently meet or exceed student enrolment targets (both retention and new acquisition) Meet productivity metrics as set with manager (typically 250+ calls per week and 25+ Inbound Calls) Consistently achieve 80%+ call quality Qualify leads effectively, understanding student needs, and clearly articulating program benefits and career outcomes. Use CRM systems to track lead activity, follow-ups, and manage the enrolment pipeline. Hit and exceed weekly KPI's and study period targets. Stakeholder Engagement
Work collaboratively with marketing, operations, and academic teams to ensure a seamless student experience. Subject Matter Expertise
Stay up to date with program offerings, industry trends, and competitor activity. Deep understanding of the full range of postgraduate programs offered by UNSW and SIM, including course structures, entry requirements, and key differentiators Ability to clearly articulate the value, outcomes, and career pathways associated with each postgraduate program Up-to-date knowledge of program updates, delivery modes (online/on-campus), and industry alignment Confident in addressing detailed questions about course content, specialisations, duration, and progression opportunities Strong familiarity with admissions criteria, recognition of prior learning (RPL), and pathways into postgraduate study Actively keeps informed about trends in postgraduate education relevant to UNSW and SIM offerings Ability to clearly articulate the value, outcomes, and career pathways associated with each postgraduate program Skilled at matching prospective students’ goals and professional backgrounds with the most suitable program options Trusted resource for internal teams and prospective students seeking guidance on the postgraduate portfolio Other duties, as assigned
Education
Higher education or experience in relevant industries Experience
Proven ability to understand and prioritise a sales pipeline relative to sales cycle. Demonstrated achievement of sales targets or KPIs in previous roles. Proven learning agility, quickly comprehending complex product and service offerings and being able to translate to a consultative sales conversation with prospective students. Demonstrated horizontal and informal leadership ability, fostering a positive and productive team environment. Demonstrated ability to facilitate effective collaboration across teams Proven ability to be a champion for team culture, promoting a collaborative and supportive atmosphere. Knowledge of partner operations is highly valued, including but not limited to partner policies, processes and program portfolio. Ability to thrive in a dynamic, rapidly evolving work environment, displaying a growth mindset that embraces change & implements continuous improvement initiatives. Experience within the Education Industry is highly valued. Technical
Proficiency in Microsoft Office Suite. Proficient in using CRM and telephony systems to streamline and enhance operational efficiency. Special Requirements
Adaptability to accommodate varying shifts across a range of hours. Adaptability to move between partners to meet business needs. Self motivated and independent, capable of managing tasks effectively with minimal supervision. Availability to work on different shifts; standard working hours: Monday – Friday 9AM – 6PM, rotational shifts may be required including occasional late shifts (12PM – 8PM) and weekend shifts Saturday shifts when required (1-2 times every 2 months). Occasional travel may be required. Additional Information
Benefits and Rewards
Hybrid work arrangement Competitive compensation package – Base salary plus uncapped individual and team-based incentives All necessary equipment for success, including a laptop Remote onboarding program to get you up and running Access to health and wellbeing programs, including Employee Assistance and Mental Health Days Learning and growth opportunities, such as LinkedIn Learning, Career Development Programs, and Learning Labs Employee-led initiatives like Culture Club, Team Green, Sustainability, and more Company events and activities, both in-office and remote Why Keypath?
Global EdTech Leader: Be part of an industry that's rapidly growing. Transform the World: Contribute to global upskilling and reskilling efforts. Make an Impact: Help address future economic and social challenges. Join Keypath and make a difference. We welcome applicants from diverse backgrounds and are committed to offering inclusive support throughout the recruitment process.
#J-18808-Ljbffr
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2
Sales Consultant: Student Advisor
Kuala Lumpur, Kuala Lumpur
Keypath Education, LLC
Posted 14 days ago
Job Viewed
Job Description
The role of Senior Sales Consultant: Student Experience is for high-performing sales professionals who consistently exceed their KPIs. This position not only represents a career progression step but also serves as a recognition of sustained excellence in sales performance. Your responsibilities will include embodying the duties of a Student Advisor, consistently exceeding KPIs including targets, quality calls, productivity, and compliance, and being a Subject Matter Expert (SME) on programs and processes. As a SME for key programs or entire partners, you will display deep understanding of the student needs, how partner and program value propositions meet those needs, and knowledge of the industries relative to the programs you support. Your commitment to fostering a positive team culture will be evident as you serve as a mentor for new starters, providing guidance and support during their onboarding process and providing timely and relevant support on student and program related issues. This may include recognising coaching opportunities within the team and working with the Team Leader to contribute to individual and collective skill enhancement. Job Description
Key Performance Indicators Consistently meet or exceed student enrolment targets (both retention and new acquisition) Meet productivity metrics as set with manager (typically 250+ calls per week and 25+ Inbound Calls) Consistently achieve 80%+ call quality Qualify leads effectively, understanding student needs, and clearly articulating program benefits and career outcomes. Use CRM systems to track lead activity, follow-ups, and manage the enrolment pipeline. Hit and exceed weekly KPI's and study period targets. Stakeholder Engagement Work collaboratively with marketing, operations, and academic teams to ensure a seamless student experience. Subject Matter Expertise Stay up to date with program offerings, industry trends, and competitor activity. Deep understanding of the full range of postgraduate programs offered by UNSW and SIM, including course structures, entry requirements, and key differentiators Ability to clearly articulate the value, outcomes, and career pathways associated with each postgraduate program Up-to-date knowledge of program updates, delivery modes (online/on-campus), and industry alignment Confident in addressing detailed questions about course content, specialisations, duration, and progression opportunities Strong familiarity with admissions criteria, recognition of prior learning (RPL), and pathways into postgraduate study Actively keeps informed about trends in postgraduate education relevant to UNSW and SIM offerings Ability to clearly articulate the value, outcomes, and career pathways associated with each postgraduate program Skilled at matching prospective students’ goals and professional backgrounds with the most suitable program options Trusted resource for internal teams and prospective students seeking guidance on the postgraduate portfolio Other duties, as assigned Qualifications
Education Higher education or experience in relevant industries Experience Proven ability to understand and prioritise a sales pipeline relative to sales cycle. Demonstrated achievement of sales targets or KPIs in previous roles. Proven learning agility, quickly comprehending complex product and service offerings and being able to translate to a consultative sales conversation with prospective students. Demonstrated horizontal and informal leadership ability, fostering a positive and productive team environment. Demonstrated ability to facilitate effective collaboration across teams Proven ability to be a champion for team culture, promoting a collaborative and supportive atmosphere. Knowledge of partner operations is highly valued, including but not limited to partner policies, processes and program portfolio. Ability to thrive in a dynamic, rapidly evolving work environment, displaying a growth mindset that embraces change & implements continuous improvement initiatives. Experience within the Education Industry is highly valued. Technical Proficiency in Microsoft Office Suite. Proficient in using CRM and telephony systems to streamline and enhance operational efficiency. Special Requirements Adaptability to accommodate varying shifts across a range of hours. Adaptability to move between partners to meet business needs. Self motivated and independent, capable of managing tasks effectively with minimal supervision. Availability to work on different shifts; standard working hours: Monday – Friday 9AM – 6PM, rotational shifts may be required including occasional late shifts (12PM – 8PM) and weekend shifts Saturday shifts when required (1-2 times every 2 months). Occasional travel may be required. Additional Information
At Keypath, we put our people first. We’re committed to creating a flexible, inclusive, and supportive work environment where you can thrive. Here’s what you can expect as part of our team: Benefits and Rewards: Competitive compensation package – Base salary plus uncapped individual and team-based incentives All necessary equipment for success, including a laptop Remote onboarding program to get you up and running Access to health and wellbeing programs, including Employee Assistance and Mental Health Days Learning and growth opportunities, such as LinkedIn Learning, Career Development Programs, and Learning Labs Employee-led initiatives like Culture Club, Team Green, Sustainability, and more Company events and activities, both in-office and remote Why Keypath? Global EdTech Leader: Be part of an industry that's rapidly growing. Transform the World: Contribute to global upskilling and reskilling efforts. Make an Impact: Help address future economic and social challenges. Join Keypath and make a difference. We welcome applicants from diverse backgrounds and are committed to offering inclusive support throughout the recruitment process.
#J-18808-Ljbffr
Key Performance Indicators Consistently meet or exceed student enrolment targets (both retention and new acquisition) Meet productivity metrics as set with manager (typically 250+ calls per week and 25+ Inbound Calls) Consistently achieve 80%+ call quality Qualify leads effectively, understanding student needs, and clearly articulating program benefits and career outcomes. Use CRM systems to track lead activity, follow-ups, and manage the enrolment pipeline. Hit and exceed weekly KPI's and study period targets. Stakeholder Engagement Work collaboratively with marketing, operations, and academic teams to ensure a seamless student experience. Subject Matter Expertise Stay up to date with program offerings, industry trends, and competitor activity. Deep understanding of the full range of postgraduate programs offered by UNSW and SIM, including course structures, entry requirements, and key differentiators Ability to clearly articulate the value, outcomes, and career pathways associated with each postgraduate program Up-to-date knowledge of program updates, delivery modes (online/on-campus), and industry alignment Confident in addressing detailed questions about course content, specialisations, duration, and progression opportunities Strong familiarity with admissions criteria, recognition of prior learning (RPL), and pathways into postgraduate study Actively keeps informed about trends in postgraduate education relevant to UNSW and SIM offerings Ability to clearly articulate the value, outcomes, and career pathways associated with each postgraduate program Skilled at matching prospective students’ goals and professional backgrounds with the most suitable program options Trusted resource for internal teams and prospective students seeking guidance on the postgraduate portfolio Other duties, as assigned Qualifications
Education Higher education or experience in relevant industries Experience Proven ability to understand and prioritise a sales pipeline relative to sales cycle. Demonstrated achievement of sales targets or KPIs in previous roles. Proven learning agility, quickly comprehending complex product and service offerings and being able to translate to a consultative sales conversation with prospective students. Demonstrated horizontal and informal leadership ability, fostering a positive and productive team environment. Demonstrated ability to facilitate effective collaboration across teams Proven ability to be a champion for team culture, promoting a collaborative and supportive atmosphere. Knowledge of partner operations is highly valued, including but not limited to partner policies, processes and program portfolio. Ability to thrive in a dynamic, rapidly evolving work environment, displaying a growth mindset that embraces change & implements continuous improvement initiatives. Experience within the Education Industry is highly valued. Technical Proficiency in Microsoft Office Suite. Proficient in using CRM and telephony systems to streamline and enhance operational efficiency. Special Requirements Adaptability to accommodate varying shifts across a range of hours. Adaptability to move between partners to meet business needs. Self motivated and independent, capable of managing tasks effectively with minimal supervision. Availability to work on different shifts; standard working hours: Monday – Friday 9AM – 6PM, rotational shifts may be required including occasional late shifts (12PM – 8PM) and weekend shifts Saturday shifts when required (1-2 times every 2 months). Occasional travel may be required. Additional Information
At Keypath, we put our people first. We’re committed to creating a flexible, inclusive, and supportive work environment where you can thrive. Here’s what you can expect as part of our team: Benefits and Rewards: Competitive compensation package – Base salary plus uncapped individual and team-based incentives All necessary equipment for success, including a laptop Remote onboarding program to get you up and running Access to health and wellbeing programs, including Employee Assistance and Mental Health Days Learning and growth opportunities, such as LinkedIn Learning, Career Development Programs, and Learning Labs Employee-led initiatives like Culture Club, Team Green, Sustainability, and more Company events and activities, both in-office and remote Why Keypath? Global EdTech Leader: Be part of an industry that's rapidly growing. Transform the World: Contribute to global upskilling and reskilling efforts. Make an Impact: Help address future economic and social challenges. Join Keypath and make a difference. We welcome applicants from diverse backgrounds and are committed to offering inclusive support throughout the recruitment process.
#J-18808-Ljbffr
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3
[Full-Time | Remote] Student Advisor
Kuala Lumpur, Kuala Lumpur
The Think Academy International Education Limited
Posted 2 days ago
Job Viewed
Job Description
Compensation Base salary: 4000 MYR + 1200 MYR performance bonus per month — Night shift (Malaysia time).
Job Responsibilities
Serve as the first point of contact for users, answering inquiries, providing course information, and resolving issues.
Proactively reach out to potential customers, offer detailed course consultations, and help them make informed educational choices.
Maintain strong relationships with existing customers by providing efficient and high-quality service, responding promptly and professionally to inquiries and requests.
Keep accurate and detailed customer records, including all interactions, transactions, feedback, and complaints.
Collaborate with the team to collect customer feedback and help optimize our products and services.
Stay up-to-date on company course content, pricing, and policies to ensure the accuracy of information provided to customers.
Participate regularly in training webinars to learn the latest educational information and product knowledge, enhancing professional skills.
Job Requirements
Bachelor’s degree or above from a full-time university; fluent in Chinese, CET-4 or above, with basic English reading and communication skills.
Experience in customer service or similar roles preferred; candidates with an education industry background are highly valued.
Excellent communication, interpersonal, and customer service skills.
Strong ability to work independently, manage time efficiently, and complete tasks on schedule.
Proficiency in CRM systems and other related office software.
Positive work attitude, patience, and strong customer-oriented mindset.
Strong problem-solving ability, able to handle customer issues professionally and positively.
Work Schedule
Remote work: 40 hours per week, 5 days a week.
Fixed shift will be confirmed before onboarding.
Night shift: Malaysia Time 1:00 AM – 10:00 AM or 11:30 PM – 8:30 AM.
Company Introduction Think Academy US, a subsidiary of TAL Education Group — a global leader in education — is an international educational institution specializing in mathematics. Headquartered in the United States, we are committed to providing high-quality math courses for students aged 3–18 worldwide, helping them build a solid foundation in mathematics while developing critical thinking and problem-solving skills.
As our business continues to expand and diversify, we are seeking a talented, dedicated, and responsible
Remote Student Advisor (Customer Service) . This part-time remote role focuses on providing course consultations to prospective students, proactively engaging potential customers, and delivering high-quality support to existing clients. The Student Advisor plays a vital role in maintaining our educational excellence and supporting our global learner community.
#J-18808-Ljbffr
Job Responsibilities
Serve as the first point of contact for users, answering inquiries, providing course information, and resolving issues.
Proactively reach out to potential customers, offer detailed course consultations, and help them make informed educational choices.
Maintain strong relationships with existing customers by providing efficient and high-quality service, responding promptly and professionally to inquiries and requests.
Keep accurate and detailed customer records, including all interactions, transactions, feedback, and complaints.
Collaborate with the team to collect customer feedback and help optimize our products and services.
Stay up-to-date on company course content, pricing, and policies to ensure the accuracy of information provided to customers.
Participate regularly in training webinars to learn the latest educational information and product knowledge, enhancing professional skills.
Job Requirements
Bachelor’s degree or above from a full-time university; fluent in Chinese, CET-4 or above, with basic English reading and communication skills.
Experience in customer service or similar roles preferred; candidates with an education industry background are highly valued.
Excellent communication, interpersonal, and customer service skills.
Strong ability to work independently, manage time efficiently, and complete tasks on schedule.
Proficiency in CRM systems and other related office software.
Positive work attitude, patience, and strong customer-oriented mindset.
Strong problem-solving ability, able to handle customer issues professionally and positively.
Work Schedule
Remote work: 40 hours per week, 5 days a week.
Fixed shift will be confirmed before onboarding.
Night shift: Malaysia Time 1:00 AM – 10:00 AM or 11:30 PM – 8:30 AM.
Company Introduction Think Academy US, a subsidiary of TAL Education Group — a global leader in education — is an international educational institution specializing in mathematics. Headquartered in the United States, we are committed to providing high-quality math courses for students aged 3–18 worldwide, helping them build a solid foundation in mathematics while developing critical thinking and problem-solving skills.
As our business continues to expand and diversify, we are seeking a talented, dedicated, and responsible
Remote Student Advisor (Customer Service) . This part-time remote role focuses on providing course consultations to prospective students, proactively engaging potential customers, and delivering high-quality support to existing clients. The Student Advisor plays a vital role in maintaining our educational excellence and supporting our global learner community.
#J-18808-Ljbffr
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This advertiser has chosen not to accept applicants from your region.
4
[Full-Time | Remote] Student Advisor
Kuala Lumpur, Kuala Lumpur
Think Academy U.S
Posted 2 days ago
Job Viewed
Job Description
Remote Student Advisor (Customer Service) Compensation
Base salary: 4000 MYR + 1200 MYR performance bonus per month — Night shift (Malaysia time)
Job Responsibilities
Serve as the first point of contact for users, answering inquiries, providing course information, and resolving issues.
Proactively reach out to potential customers, offer detailed course consultations, and help them make informed educational choices.
Maintain strong relationships with existing customers by providing efficient and high‑quality service, responding promptly and professionally to inquiries and requests.
Keep accurate and detailed customer records, including all interactions, transactions, feedback, and complaints.
Collaborate with the team to collect customer feedback and help optimize our products and services.
Stay up-to-date on company course content, pricing, and policies to ensure the accuracy of information provided to customers.
Participate regularly in training webinars to learn the latest educational information and product knowledge, enhancing professional skills.
Job Requirements
Bachelor’s degree or above from a full‑time university; fluent in Chinese, CET‑4 or above, with basic English reading and communication skills.
Experience in customer service or similar roles preferred; candidates with an education industry background are highly valued.
Excellent communication, interpersonal, and customer service skills.
Strong ability to work independently, manage time efficiently, and complete tasks on schedule.
Proficiency in CRM systems and other related office software.
Positive work attitude, patience, and strong customer‑oriented mindset.
Strong problem‑solving ability, able to handle customer issues professionally and positively.
Work Schedule
Remote work: 40 hours per week, 5 days a week.
Fixed shift will be confirmed before onboarding.
Night shift: Malaysia Time 1:00 AM – 10:00 AM or 11:30 PM – 8:30 AM
Company Introduction Think Academy US, a subsidiary of TAL Education Group — a global leader in education — is an international educational institution specializing in mathematics. Headquartered in the United States, we are committed to providing high‑quality math courses for students aged 3–18 worldwide, helping them build a solid foundation in mathematics while developing critical thinking and problem‑solving skills. As our business continues to expand and diversify, we are seeking a talented, dedicated, and responsible
Remote Student Advisor (Customer Service) . This part‑time remote role focuses on providing course consultations to prospective students, proactively engaging potential customers, and delivering high‑quality support to existing clients. The Student Advisor plays a vital role in maintaining our educational excellence and supporting our global learner community.
#J-18808-Ljbffr
Base salary: 4000 MYR + 1200 MYR performance bonus per month — Night shift (Malaysia time)
Job Responsibilities
Serve as the first point of contact for users, answering inquiries, providing course information, and resolving issues.
Proactively reach out to potential customers, offer detailed course consultations, and help them make informed educational choices.
Maintain strong relationships with existing customers by providing efficient and high‑quality service, responding promptly and professionally to inquiries and requests.
Keep accurate and detailed customer records, including all interactions, transactions, feedback, and complaints.
Collaborate with the team to collect customer feedback and help optimize our products and services.
Stay up-to-date on company course content, pricing, and policies to ensure the accuracy of information provided to customers.
Participate regularly in training webinars to learn the latest educational information and product knowledge, enhancing professional skills.
Job Requirements
Bachelor’s degree or above from a full‑time university; fluent in Chinese, CET‑4 or above, with basic English reading and communication skills.
Experience in customer service or similar roles preferred; candidates with an education industry background are highly valued.
Excellent communication, interpersonal, and customer service skills.
Strong ability to work independently, manage time efficiently, and complete tasks on schedule.
Proficiency in CRM systems and other related office software.
Positive work attitude, patience, and strong customer‑oriented mindset.
Strong problem‑solving ability, able to handle customer issues professionally and positively.
Work Schedule
Remote work: 40 hours per week, 5 days a week.
Fixed shift will be confirmed before onboarding.
Night shift: Malaysia Time 1:00 AM – 10:00 AM or 11:30 PM – 8:30 AM
Company Introduction Think Academy US, a subsidiary of TAL Education Group — a global leader in education — is an international educational institution specializing in mathematics. Headquartered in the United States, we are committed to providing high‑quality math courses for students aged 3–18 worldwide, helping them build a solid foundation in mathematics while developing critical thinking and problem‑solving skills. As our business continues to expand and diversify, we are seeking a talented, dedicated, and responsible
Remote Student Advisor (Customer Service) . This part‑time remote role focuses on providing course consultations to prospective students, proactively engaging potential customers, and delivering high‑quality support to existing clients. The Student Advisor plays a vital role in maintaining our educational excellence and supporting our global learner community.
#J-18808-Ljbffr
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This advertiser has chosen not to accept applicants from your region.
5
[Full-Time | Remote] Student Advisor
Kedah, Kedah
The Think Academy International Education Limited
Posted 4 days ago
Job Viewed
Job Description
Compensation Base salary: 4000 MYR + 1200 MYR performance bonus per month — Night shift (Malaysia time).
Job Responsibilities
Serve as the first point of contact for users, answering inquiries, providing course information, and resolving issues.
Proactively reach out to potential customers, offer detailed course consultations, and help them make informed educational choices.
Maintain strong relationships with existing customers by providing efficient and high-quality service, responding promptly and professionally to inquiries and requests.
Keep accurate and detailed customer records, including all interactions, transactions, feedback, and complaints.
Collaborate with the team to collect customer feedback and help optimize our products and services.
Stay up-to-date on company course content, pricing, and policies to ensure the accuracy of information provided to customers.
Participate regularly in training webinars to learn the latest educational information and product knowledge, enhancing professional skills.
Job Requirements
Bachelor’s degree or above from a full-time university; fluent in Chinese, CET-4 or above, with basic English reading and communication skills.
Experience in customer service or similar roles preferred; candidates with an education industry background are highly valued.
Excellent communication, interpersonal, and customer service skills.
Strong ability to work independently, manage time efficiently, and complete tasks on schedule.
Proficiency in CRM systems and other related office software.
Positive work attitude, patience, and strong customer-oriented mindset.
Strong problem-solving ability, able to handle customer issues professionally and positively.
Work Schedule
Remote work: 40 hours per week, 5 days a week.
Fixed shift will be confirmed before onboarding.
Night shift: Malaysia Time 1:00 AM – 10:00 AM or 11:30 PM – 8:30 AM.
Company Introduction Think Academy US, a subsidiary of TAL Education Group — a global leader in education — is an international educational institution specializing in mathematics. Headquartered in the United States, we are committed to providing high-quality math courses for students aged 3–18 worldwide, helping them build a solid foundation in mathematics while developing critical thinking and problem-solving skills.
As our business continues to expand and diversify, we are seeking a talented, dedicated, and responsible
Remote Student Advisor (Customer Service) . This part-time remote role focuses on providing course consultations to prospective students, proactively engaging potential customers, and delivering high-quality support to existing clients. The Student Advisor plays a vital role in maintaining our educational excellence and supporting our global learner community.
#J-18808-Ljbffr
Job Responsibilities
Serve as the first point of contact for users, answering inquiries, providing course information, and resolving issues.
Proactively reach out to potential customers, offer detailed course consultations, and help them make informed educational choices.
Maintain strong relationships with existing customers by providing efficient and high-quality service, responding promptly and professionally to inquiries and requests.
Keep accurate and detailed customer records, including all interactions, transactions, feedback, and complaints.
Collaborate with the team to collect customer feedback and help optimize our products and services.
Stay up-to-date on company course content, pricing, and policies to ensure the accuracy of information provided to customers.
Participate regularly in training webinars to learn the latest educational information and product knowledge, enhancing professional skills.
Job Requirements
Bachelor’s degree or above from a full-time university; fluent in Chinese, CET-4 or above, with basic English reading and communication skills.
Experience in customer service or similar roles preferred; candidates with an education industry background are highly valued.
Excellent communication, interpersonal, and customer service skills.
Strong ability to work independently, manage time efficiently, and complete tasks on schedule.
Proficiency in CRM systems and other related office software.
Positive work attitude, patience, and strong customer-oriented mindset.
Strong problem-solving ability, able to handle customer issues professionally and positively.
Work Schedule
Remote work: 40 hours per week, 5 days a week.
Fixed shift will be confirmed before onboarding.
Night shift: Malaysia Time 1:00 AM – 10:00 AM or 11:30 PM – 8:30 AM.
Company Introduction Think Academy US, a subsidiary of TAL Education Group — a global leader in education — is an international educational institution specializing in mathematics. Headquartered in the United States, we are committed to providing high-quality math courses for students aged 3–18 worldwide, helping them build a solid foundation in mathematics while developing critical thinking and problem-solving skills.
As our business continues to expand and diversify, we are seeking a talented, dedicated, and responsible
Remote Student Advisor (Customer Service) . This part-time remote role focuses on providing course consultations to prospective students, proactively engaging potential customers, and delivering high-quality support to existing clients. The Student Advisor plays a vital role in maintaining our educational excellence and supporting our global learner community.
#J-18808-Ljbffr
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This advertiser has chosen not to accept applicants from your region.
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[Full-Time | Remote] Student Advisor
Putrajaya, Putrajaya
The Think Academy International Education Limited
Posted 4 days ago
Job Viewed
Job Description
Compensation Base salary: 4000 MYR + 1200 MYR performance bonus per month — Night shift (Malaysia time).
Job Responsibilities
Serve as the first point of contact for users, answering inquiries, providing course information, and resolving issues.
Proactively reach out to potential customers, offer detailed course consultations, and help them make informed educational choices.
Maintain strong relationships with existing customers by providing efficient and high-quality service, responding promptly and professionally to inquiries and requests.
Keep accurate and detailed customer records, including all interactions, transactions, feedback, and complaints.
Collaborate with the team to collect customer feedback and help optimize our products and services.
Stay up-to-date on company course content, pricing, and policies to ensure the accuracy of information provided to customers.
Participate regularly in training webinars to learn the latest educational information and product knowledge, enhancing professional skills.
Job Requirements
Bachelor’s degree or above from a full-time university; fluent in Chinese, CET-4 or above, with basic English reading and communication skills.
Experience in customer service or similar roles preferred; candidates with an education industry background are highly valued.
Excellent communication, interpersonal, and customer service skills.
Strong ability to work independently, manage time efficiently, and complete tasks on schedule.
Proficiency in CRM systems and other related office software.
Positive work attitude, patience, and strong customer-oriented mindset.
Strong problem-solving ability, able to handle customer issues professionally and positively.
Work Schedule
Remote work: 40 hours per week, 5 days a week.
Fixed shift will be confirmed before onboarding.
Night shift: Malaysia Time 1:00 AM – 10:00 AM or 11:30 PM – 8:30 AM.
Company Introduction Think Academy US, a subsidiary of TAL Education Group — a global leader in education — is an international educational institution specializing in mathematics. Headquartered in the United States, we are committed to providing high-quality math courses for students aged 3–18 worldwide, helping them build a solid foundation in mathematics while developing critical thinking and problem-solving skills.
As our business continues to expand and diversify, we are seeking a talented, dedicated, and responsible
Remote Student Advisor (Customer Service) . This part-time remote role focuses on providing course consultations to prospective students, proactively engaging potential customers, and delivering high-quality support to existing clients. The Student Advisor plays a vital role in maintaining our educational excellence and supporting our global learner community.
#J-18808-Ljbffr
Job Responsibilities
Serve as the first point of contact for users, answering inquiries, providing course information, and resolving issues.
Proactively reach out to potential customers, offer detailed course consultations, and help them make informed educational choices.
Maintain strong relationships with existing customers by providing efficient and high-quality service, responding promptly and professionally to inquiries and requests.
Keep accurate and detailed customer records, including all interactions, transactions, feedback, and complaints.
Collaborate with the team to collect customer feedback and help optimize our products and services.
Stay up-to-date on company course content, pricing, and policies to ensure the accuracy of information provided to customers.
Participate regularly in training webinars to learn the latest educational information and product knowledge, enhancing professional skills.
Job Requirements
Bachelor’s degree or above from a full-time university; fluent in Chinese, CET-4 or above, with basic English reading and communication skills.
Experience in customer service or similar roles preferred; candidates with an education industry background are highly valued.
Excellent communication, interpersonal, and customer service skills.
Strong ability to work independently, manage time efficiently, and complete tasks on schedule.
Proficiency in CRM systems and other related office software.
Positive work attitude, patience, and strong customer-oriented mindset.
Strong problem-solving ability, able to handle customer issues professionally and positively.
Work Schedule
Remote work: 40 hours per week, 5 days a week.
Fixed shift will be confirmed before onboarding.
Night shift: Malaysia Time 1:00 AM – 10:00 AM or 11:30 PM – 8:30 AM.
Company Introduction Think Academy US, a subsidiary of TAL Education Group — a global leader in education — is an international educational institution specializing in mathematics. Headquartered in the United States, we are committed to providing high-quality math courses for students aged 3–18 worldwide, helping them build a solid foundation in mathematics while developing critical thinking and problem-solving skills.
As our business continues to expand and diversify, we are seeking a talented, dedicated, and responsible
Remote Student Advisor (Customer Service) . This part-time remote role focuses on providing course consultations to prospective students, proactively engaging potential customers, and delivering high-quality support to existing clients. The Student Advisor plays a vital role in maintaining our educational excellence and supporting our global learner community.
#J-18808-Ljbffr
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This advertiser has chosen not to accept applicants from your region.
7
[Full-Time | Remote] Student Advisor
Seremban, Negeri Sembilan
The Think Academy International Education Limited
Posted 4 days ago
Job Viewed
Job Description
Compensation Base salary: 4000 MYR + 1200 MYR performance bonus per month — Night shift (Malaysia time).
Job Responsibilities
Serve as the first point of contact for users, answering inquiries, providing course information, and resolving issues.
Proactively reach out to potential customers, offer detailed course consultations, and help them make informed educational choices.
Maintain strong relationships with existing customers by providing efficient and high-quality service, responding promptly and professionally to inquiries and requests.
Keep accurate and detailed customer records, including all interactions, transactions, feedback, and complaints.
Collaborate with the team to collect customer feedback and help optimize our products and services.
Stay up-to-date on company course content, pricing, and policies to ensure the accuracy of information provided to customers.
Participate regularly in training webinars to learn the latest educational information and product knowledge, enhancing professional skills.
Job Requirements
Bachelor’s degree or above from a full-time university; fluent in Chinese, CET-4 or above, with basic English reading and communication skills.
Experience in customer service or similar roles preferred; candidates with an education industry background are highly valued.
Excellent communication, interpersonal, and customer service skills.
Strong ability to work independently, manage time efficiently, and complete tasks on schedule.
Proficiency in CRM systems and other related office software.
Positive work attitude, patience, and strong customer-oriented mindset.
Strong problem-solving ability, able to handle customer issues professionally and positively.
Work Schedule
Remote work: 40 hours per week, 5 days a week.
Fixed shift will be confirmed before onboarding.
Night shift: Malaysia Time 1:00 AM – 10:00 AM or 11:30 PM – 8:30 AM.
Company Introduction Think Academy US, a subsidiary of TAL Education Group — a global leader in education — is an international educational institution specializing in mathematics. Headquartered in the United States, we are committed to providing high-quality math courses for students aged 3–18 worldwide, helping them build a solid foundation in mathematics while developing critical thinking and problem-solving skills.
As our business continues to expand and diversify, we are seeking a talented, dedicated, and responsible
Remote Student Advisor (Customer Service) . This part-time remote role focuses on providing course consultations to prospective students, proactively engaging potential customers, and delivering high-quality support to existing clients. The Student Advisor plays a vital role in maintaining our educational excellence and supporting our global learner community.
#J-18808-Ljbffr
Job Responsibilities
Serve as the first point of contact for users, answering inquiries, providing course information, and resolving issues.
Proactively reach out to potential customers, offer detailed course consultations, and help them make informed educational choices.
Maintain strong relationships with existing customers by providing efficient and high-quality service, responding promptly and professionally to inquiries and requests.
Keep accurate and detailed customer records, including all interactions, transactions, feedback, and complaints.
Collaborate with the team to collect customer feedback and help optimize our products and services.
Stay up-to-date on company course content, pricing, and policies to ensure the accuracy of information provided to customers.
Participate regularly in training webinars to learn the latest educational information and product knowledge, enhancing professional skills.
Job Requirements
Bachelor’s degree or above from a full-time university; fluent in Chinese, CET-4 or above, with basic English reading and communication skills.
Experience in customer service or similar roles preferred; candidates with an education industry background are highly valued.
Excellent communication, interpersonal, and customer service skills.
Strong ability to work independently, manage time efficiently, and complete tasks on schedule.
Proficiency in CRM systems and other related office software.
Positive work attitude, patience, and strong customer-oriented mindset.
Strong problem-solving ability, able to handle customer issues professionally and positively.
Work Schedule
Remote work: 40 hours per week, 5 days a week.
Fixed shift will be confirmed before onboarding.
Night shift: Malaysia Time 1:00 AM – 10:00 AM or 11:30 PM – 8:30 AM.
Company Introduction Think Academy US, a subsidiary of TAL Education Group — a global leader in education — is an international educational institution specializing in mathematics. Headquartered in the United States, we are committed to providing high-quality math courses for students aged 3–18 worldwide, helping them build a solid foundation in mathematics while developing critical thinking and problem-solving skills.
As our business continues to expand and diversify, we are seeking a talented, dedicated, and responsible
Remote Student Advisor (Customer Service) . This part-time remote role focuses on providing course consultations to prospective students, proactively engaging potential customers, and delivering high-quality support to existing clients. The Student Advisor plays a vital role in maintaining our educational excellence and supporting our global learner community.
#J-18808-Ljbffr
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
8
[Full-Time | Remote] Student Advisor
Cyberjaya
The Think Academy International Education Limited
Posted 4 days ago
Job Viewed
Job Description
Compensation Base salary: 4000 MYR + 1200 MYR performance bonus per month — Night shift (Malaysia time).
Job Responsibilities
Serve as the first point of contact for users, answering inquiries, providing course information, and resolving issues.
Proactively reach out to potential customers, offer detailed course consultations, and help them make informed educational choices.
Maintain strong relationships with existing customers by providing efficient and high-quality service, responding promptly and professionally to inquiries and requests.
Keep accurate and detailed customer records, including all interactions, transactions, feedback, and complaints.
Collaborate with the team to collect customer feedback and help optimize our products and services.
Stay up-to-date on company course content, pricing, and policies to ensure the accuracy of information provided to customers.
Participate regularly in training webinars to learn the latest educational information and product knowledge, enhancing professional skills.
Job Requirements
Bachelor’s degree or above from a full-time university; fluent in Chinese, CET-4 or above, with basic English reading and communication skills.
Experience in customer service or similar roles preferred; candidates with an education industry background are highly valued.
Excellent communication, interpersonal, and customer service skills.
Strong ability to work independently, manage time efficiently, and complete tasks on schedule.
Proficiency in CRM systems and other related office software.
Positive work attitude, patience, and strong customer-oriented mindset.
Strong problem-solving ability, able to handle customer issues professionally and positively.
Work Schedule
Remote work: 40 hours per week, 5 days a week.
Fixed shift will be confirmed before onboarding.
Night shift: Malaysia Time 1:00 AM – 10:00 AM or 11:30 PM – 8:30 AM.
Company Introduction Think Academy US, a subsidiary of TAL Education Group — a global leader in education — is an international educational institution specializing in mathematics. Headquartered in the United States, we are committed to providing high-quality math courses for students aged 3–18 worldwide, helping them build a solid foundation in mathematics while developing critical thinking and problem-solving skills.
As our business continues to expand and diversify, we are seeking a talented, dedicated, and responsible
Remote Student Advisor (Customer Service) . This part-time remote role focuses on providing course consultations to prospective students, proactively engaging potential customers, and delivering high-quality support to existing clients. The Student Advisor plays a vital role in maintaining our educational excellence and supporting our global learner community.
#J-18808-Ljbffr
Job Responsibilities
Serve as the first point of contact for users, answering inquiries, providing course information, and resolving issues.
Proactively reach out to potential customers, offer detailed course consultations, and help them make informed educational choices.
Maintain strong relationships with existing customers by providing efficient and high-quality service, responding promptly and professionally to inquiries and requests.
Keep accurate and detailed customer records, including all interactions, transactions, feedback, and complaints.
Collaborate with the team to collect customer feedback and help optimize our products and services.
Stay up-to-date on company course content, pricing, and policies to ensure the accuracy of information provided to customers.
Participate regularly in training webinars to learn the latest educational information and product knowledge, enhancing professional skills.
Job Requirements
Bachelor’s degree or above from a full-time university; fluent in Chinese, CET-4 or above, with basic English reading and communication skills.
Experience in customer service or similar roles preferred; candidates with an education industry background are highly valued.
Excellent communication, interpersonal, and customer service skills.
Strong ability to work independently, manage time efficiently, and complete tasks on schedule.
Proficiency in CRM systems and other related office software.
Positive work attitude, patience, and strong customer-oriented mindset.
Strong problem-solving ability, able to handle customer issues professionally and positively.
Work Schedule
Remote work: 40 hours per week, 5 days a week.
Fixed shift will be confirmed before onboarding.
Night shift: Malaysia Time 1:00 AM – 10:00 AM or 11:30 PM – 8:30 AM.
Company Introduction Think Academy US, a subsidiary of TAL Education Group — a global leader in education — is an international educational institution specializing in mathematics. Headquartered in the United States, we are committed to providing high-quality math courses for students aged 3–18 worldwide, helping them build a solid foundation in mathematics while developing critical thinking and problem-solving skills.
As our business continues to expand and diversify, we are seeking a talented, dedicated, and responsible
Remote Student Advisor (Customer Service) . This part-time remote role focuses on providing course consultations to prospective students, proactively engaging potential customers, and delivering high-quality support to existing clients. The Student Advisor plays a vital role in maintaining our educational excellence and supporting our global learner community.
#J-18808-Ljbffr
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
9