What Jobs are available for Strategic Operations in Malaysia?

**Position Snapshot**
Location: Kuala Lumpur
Company: Nestlé Product Sdn. Bhd
Permanent - Full Time
**Position Summary**
Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.
We are looking for a B2B Operations Assistant responsible for the growth of Nespresso Professional Business Solutions by managing new business at the assigned territories and channel.
**A day in the life of.**
+ To lead projects for HQ system related projects
+ Manage daily sales tracking, B2B sales analysis, OPE analysis and tracking
+ Manage compilation for sales lead & tracking, contract and management
+ Manage the machine order placement & delivery/installation follow up with 3rd party service provider (for sales, OPE, subscription)
+ Assist and coordinate on SKU & promo setup
+ To assist on B2B event coordination
+ Support and perform system testing on B2B related new projects led by other functions
+ Support sales team on administrative and/or operational matters in the event they are out in the field and require urgent support
+ Provide administrative support to other non-B2B commercial team members whenever there is a need arise with alignment from line manager.
**What Will Make You Successful,**
+ Degree in any Administration/Operations field
+ Open to fresh graduates
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at

JOB TITLE: ASSISTANT BUSINESS OPERATION MANAGER - UFS, MYSG
FUNCTION: CUSTOMER BUSINESS DEVELOPMENT
ABOUT UNILEVER FOODS SOLUTIONS
Act like a founder, be part of a Winning team, accelerate your growth, stay ahead of the curve, enjoy the journey: JOIN UFS
Unilever Food Solutions (UFS) is the the 2nd largest Business Unit of Unilever, is one of the 3 Power brands of the Foods Business Group, and a global market leader in Food Service. We are an independent Global Business Unit that operates in over 76 countries, generating ~3 Billion in Turnover, and employing ~4000 employees. We have a unique B2B business model focused on serving chefs and our purpose is to free them to love what they do.
We at UFS have a bold and clear ambition and strategy in place to reach 5bn by 2030 with accretive profitability, by being the best solution provider to our 5 million operators. We plan to do this via a product first focus on superiority, by becoming the leader in AI powered Customer experience and by nurturing a Winning culture. We have had a history of delivering with excellence and resilient performance in the past few years. We also strive to stay 3 steps ahead in the industry. For example, our Future Menus Report identifies emerging culinary trends, making us a trendsetter for inspiring innovative solutions for chefs worldwide.
We have a culture of caring deeply not just for our business but also for our people. We foster an entrepreneurial culture built on speed, simplicity, trust, and a deep hunger to grow. Our people thrive on their roles being empowered and end to end - across all functions. We also invest heavily in building future skills and leaders. Our People agenda of Accelerate-Grow-Thrive consistently helps us lead in employee engagement, with Univoice scores exceeding Unilever scores across all dimensions and being one of the most engaged teams at Unilever.
Here, you will continuously learn, unlearn, and relearn, challenging yourself to accelerate your development in an end-to-end business and in end-to-end roles.If you're dreaming of contributing to Unilever's 2nd largest Business unit, a fast-growing business, where you're empowered so you can play to win and thrive as part of One Team with One Goal, then come and join us!
KEY RESPONSIBILITIES:
1. Claims Management (MYSG)
+ Oversee end-to-end claim processes, ensuring accuracy in submissions, discounts, trade promotions, and contract compliance.
+ Verify validity of supporting documents and rebate agreements in line with precise TTS requirements.
+ Continuously improve claim cycle efficiency for Malaysia and Singapore markets.
2. Operational Process & Budget Administration (MYSG)
+ Maintain OPSO tracking, including IO creation (TTS), utilization updates, visibility reporting, and closure maintenance.
+ Serve as PPM Administrator, responsible for budget uploads, transfers (TTS & BMI), account creation/modification, and IO financial closure.
+ Conduct quarterly high-risk user reviews and ensure adherence to control and audit requirements.
3. Incentives & Promotional Support (MY)
+ Administer payroll processes and scheme updates for Customer Development (CD) incentives.
+ Tabulate achievement data and update incentive tracking for DT incentives.
+ Assist in promotion proposal testing, maintenance, and activation, including pricing validation and SKU updates.
4. Trade Program Management (MY)
+ Ensure trade program allocations do not exceed approved budgets.
+ Manage national TD scheme setup for LE support teams and track TTS utilization for effectiveness.
5. Functional & Administrative Support (MYSG)
+ Maintain Halal certification updates in SharePoint.
+ Manage customer inquiries, SOPs, price lists, DT agreements, and price adjustment updates.
+ Oversee donation process, including NGO engagement, SRF approvals, and online submissions.
+ Update SG P&L templates, contract prices, and relevant trackers.
6. Customer Complaints Management (MY)
+ Serve as the primary contact for customer complaints, ensuring prompt acknowledgment and resolution.
+ Investigate issues, coordinate with relevant internal teams, and provide timely updates to customers.
+ Monitor complaint trends to identify recurring issues and recommend preventive actions.
+ Maintain proper records of all complaints for compliance and reporting purposes.
KEY REQUIREMENTS/QUALIFICATIONS
+ Diploma or Degree in Business Administration, Finance, or related discipline.
+ Minimum 2-3 years' experience in claims processing, trade marketing, commercial operations, or customer service.
+ Proficient in Microsoft Excel and SharePoint.
+ Strong organizational skills with high attention to detail and accuracy.
+ Ability to work independently while managing multiple priorities.
PREFERRED QUALIFICATIONS
+ Experience in FMCG or related industries.
+ Knowledge of TTS, OPSO tracking, and budget management systems.
+ Strong interpersonal and communication skills for cross-functional collaboration.
+ Problem-solving mindset with the ability to manage challenging customer situations.
ARE YOU INTERESTED?
Please apply online and add your updated resume. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application if shortlisted.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Customer Development
Job Type: Full time
Industry:

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
To manage the Trade SCB Finance Operations at KL
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J

**Job Description**
**Are You Ready to Make It Happen at Mondelēz International?**
**Join our Mission to Lead the Future of Snacking. Make It Possible.**
You will execute warehouse operations in term of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will also work collaboratively with key internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. You will also be responsible for activities such as inventory management (iDoc management, stock reconciliation), interfaces monitoring, track and trace, claims management, invoice management, compliance execution (HSE, quality, risk management), tenders support, third-party performance management, pallets management.
**How you will contribute**
You will:
+ Review and analyze stock inaccuracies and guarantee accurate stock alignment between SAP and the warehouse management system based on available information among stakeholders. Analyze and verify capacity utilization, performance and KPI monitoring, and introduce corrective measures in case of missing KPIs and the need to reduce additional capacity
+ Work with our service providers to ensure the delivery of our trading partners in terms of punctuality and completeness, taking into account quality and HACCP guidelines
+ Monitor inbound, outbound, co-packing, warehousing and distribution activities to ensure shelf-life monitoring and management, supports reduction of write offs and constantly looks for opportunities to improve productivities
+ Build and provide full-cost analysis (yearly budget), risks and opportunities
+ Plan, coordinate and monitor all co-packing and value-added services (VAS) to meet service, cost and quality targets
+ Lead productivity improvement and cost savings initiative across inbound, storage, picking, despatch and co-packing operations
+ Conduct project-related and ad hoc tasks, in connection with continuous improvement projects and tenders and peak management
+ Automate data consolidation from WMS, SAP and 3PL reports and develop automated Power BI dashboards to reduce manual reporting
**What you will bring**
A desire to drive your future and accelerate your career and the following experience and knowledge:
+ Experience with Microsoft applications, especially highly experienced with excel
+ Enjoys team work
+ Experience in logistics operations, procurement or supply chain function in general as an asset
+ Analytical thinking
+ Good knowledge of ERP, preferably SAP R3
+ Proficient in Power BI, Power Query, Power Automate and advanced Excel (VBA, pivot, macros preferred)
**More about this role**
**Job specific requirements:**
+ Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, or related discipline.
+ 3-5 years of relevant experience in commercialization, warehouse operations, or supply chain management within FMCG or food manufacturing industry.
+ Strong understanding of warehouse management systems (WMS), inventory control, and logistics network design.
+ Proven project management experience in cross-functional environments.
No Relocation support available
**Business Unit Summary**
**Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like** **_Oreo_** **and** **_Tiger_** **biscuits,** **_Kinh Do_** **mooncakes,** **_Jacob's_** **crackers,** **_Cadbury Dairy Milk_** **chocolate,** **_Tang_** **powdered beverage,** **_Halls_** **candy and** **_Eden_** **cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.**
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Job Type**
Regular
Warehousing & Logistics Operations Management
Customer Service & Logistics
At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
External Job Ad Text
**Key Responsibilities:**
+ **Data Excellence:** Review and set up new suppliers, customers, or change existing vendor/customer details in SAP, adhering to our Vendor Master Data SOP.
+ **Accuracy in Action:** Enter vendor data accurately in MDGS platform, including bank details and change requests, ensuring data integrity.
+ **Quality Assurance:** Approve data and enhancements based on supporting, verifying bank details as per SOP and ICFR requirements.
+ **Collaborative Validation:** Validate records sent by business for user requests, maintaining data accuracy.
+ **Continuous Improvement:** Provide data and root cause analysis for process enhancements, supporting a culture of continuous improvement.
**Key Accountabilities:**
+ **Data Integrity Champion:** Ensure accuracy and integrity of master data for vendors and customers, adhering to corporate policies and procedures.
+ **Compliance Steward:** Monitor and resolve emails in the vendor master email box, ensuring adherence to Internal Control Financial Reporting (ICFR) and local statutory requirements.
+ **Efficiency Enabler:** Timely creation, verification, and cleanup of vendor and customer master data, supporting business requirements seamlessly.
+ **Support Maestro:** Provide timely helpdesk support, training, and collaboration with internal stakeholders for master data processes.
**Qualifications & Experience:**
+ Degree or Diploma in Finance & Accounting/Commerce or equivalent.
+ Excellent communication skills in English, fostering effective collaboration.
+ Minimum 1 year of experience in transactional accounting or shared service environment, with exposure to master data management.
+ Proficiency in SAP or other ERP accounting systems, as well as MS Office tools.
+ Experience in shared services or business process outsourcing is a plus.
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
At Roche, we named our HR lifecycle support team "ELM", which stands for Employee Lifecycle Management.
The ELM team provides customer service and advisory support to HR and business partners on global HR systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.
As an ELM Senior Specialist, you are responsible for executing HR system data maintenance and administrative activities in a timely and accurate manner in support of HR business processes (in the area of recruiting, onboarding, employee movement/changes, terminations, compensation, performance, etc.).
You are also contributing to the continuous improvement of the HR Support Solutions delivery through analysis of the interactions and collaboration with other HR functions within and outside of HR Support Solutions. You need a broad understanding across global HR processes and tools, as well as local and global downstream impacts on payroll, time, benefits, finance, procurement, IT, etc. This is coupled with strong customer focus, communication skills and solution orientation.
**Responsibilities**
**Service Delivery**
+ Execute system data maintenance and administrative activities in support of HR business processes (e.g. Attract To Onboard, Redeploy To Retire, Assess To Reward)
+ Provide customer service on HR related activities, such as inquiry resolution, request management, and troubleshooting. Ensure consistent and reliable service delivery for customers serviced. Ensure end to end ownership of resolution.
+ Align service delivery and quality with overarching objectives of the global HR Support Solutions organization. Manage service quality expectations and address customer concerns
+ Supports Global HR Centers of Excellence in system maintenance activities.
+ Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes focused way. Advise HR and business partners on global HR systems and processes, and support the embedding of the new ways of working.
+ Actively participate in the development and implementation of continuous improvement initiatives. Participating and partially leading project activities as required. Implement processes and initiatives to ensure continuous improvement as well as service enhancement.
+ Provide guidance and advisory to first level support teams. Behave as role model to team members, showing positive and flexible attitude. Coach and train newcomers
+ Be up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (SWIs, SOP, GWIs).
+ HR and Servicing tool as well as process superuser activities, such as community participation, info sharing, issue escalation and training delivery
+ Update SWIs and local SOP documentation
+ Escalation management.
+ Ensure operations according to defined KPIs and SLAs.
+ Ensure regulatory compliance in line with the countries, customers, and regulations.
**Cross-Functional Collaboration**
+ Build relationships with HR colleagues within the HR Support Solutions organization as well as with customers to ensure ongoing service delivery effectiveness.
+ Collaborate with peers within region and globally to ensure the HR Support Solutions network provides consistent and effective services to our customers.
+ Achieve our HR Support Solutions vision by driving global consistency through collaboration.
**Outputs & Deliverables**
+ Continuous contribution to the improvement of the performance of the Shared Service Centre
+ Reaching high customer satisfaction through consistent, high quality delivery and application of customer care principles (measured by defined stakeholder feedback)
+ Provide feedback, coaching and advice for contacts in both HR and the business (measured by defined stakeholder feedback)
**Who you are**
In this role you will be working within a team of Specialists focusing on Roche Region APAC customer group.
You bring the following skills and competencies:
+ Experience in a shared service center, preferably in an HR services environment. HR generalist know-how.
+ Proven track record of being able to deliver in a matrix organization.
+ Ability to work independently in a fast-paced environment and to handle multiple, competing priorities. Ability to thrive in an ambiguous environment. Ability to navigate complex HR data structure
Further requirements
+ We are seeing an individual with a degree and 2-5 years of related experience in an HR area and/or working experience in a team and service delivery or customer care environment.
+ Experienced and efficient handling of standard IT-applications, preferably Google suite
+ Knowledge of Workday HR Processes
+ You bring the following qualifications: University degree, HR preferred
+ Strong communication skills in English (written and spoken) are essential. Mandarin or additional languages are a plus.
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**