What Jobs are available for Stakeholder Management in Malaysia?
Showing 147 Stakeholder Management jobs in Malaysia
Sales Representatives (Relationship Management)
Petaling Jaya, Selangor
GAMUDA
Posted 1 day ago
Job Viewed
Job Description
Join to apply for the
Sales Representatives (Relationship Management)
role at
GAMUDA
The Associate - Relationship Management, Sales and Marketing is responsible for supporting the cultivation and maintenance of strong, positive relationships with existing clients and customers. This role focuses on enhancing customer satisfaction, fostering loyalty, and identifying opportunities for account growth, thereby contributing to both sales retention and marketing advocacy. The Associate will act as a key point of contact, ensuring a customer‑centric approach in all interactions and effectively bridging the needs of clients with the capabilities of the sales and marketing teams.
Key Responsibilities
Serve as a primary point of contact for assigned clients, building rapport and trust through regular communication (calls, e‑mails, check‑ins).
Address client inquiries, provide information about products/services, and assist in resolving basic issues or escalating complex matters to appropriate teams.
Proactively check in with clients to gauge satisfaction and identify potential concerns.
Identify potential upsell and cross‑sell opportunities within existing accounts based on client needs and product knowledge.
Support the renewal process for client contracts, ensuring timely communication and addressing any client requirements.
Qualifications
Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
Proven experience in a customer‑facing role, sales support, or account coordination.
Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint).
Strong communication and interpersonal skills.
Skills & Abilities
Exceptional ability to build rapport, establish trust, and maintain strong, positive relationships with diverse clients.
Excellent written and verbal communication skills, including active listening, clear articulation, and professional e‑mail etiquette.
Proactive approach to identifying client needs, addressing concerns, and assisting in the resolution of issues.
Genuine commitment to understanding and meeting customer needs, with a focus on delivering exceptional service.
Strong ability to manage multiple tasks, prioritize effectively, and maintain meticulous records and follow‑through.
Expected Minimum Years of Experience: Not Needed
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Sales Representatives (Relationship Management)
role at
GAMUDA
The Associate - Relationship Management, Sales and Marketing is responsible for supporting the cultivation and maintenance of strong, positive relationships with existing clients and customers. This role focuses on enhancing customer satisfaction, fostering loyalty, and identifying opportunities for account growth, thereby contributing to both sales retention and marketing advocacy. The Associate will act as a key point of contact, ensuring a customer‑centric approach in all interactions and effectively bridging the needs of clients with the capabilities of the sales and marketing teams.
Key Responsibilities
Serve as a primary point of contact for assigned clients, building rapport and trust through regular communication (calls, e‑mails, check‑ins).
Address client inquiries, provide information about products/services, and assist in resolving basic issues or escalating complex matters to appropriate teams.
Proactively check in with clients to gauge satisfaction and identify potential concerns.
Identify potential upsell and cross‑sell opportunities within existing accounts based on client needs and product knowledge.
Support the renewal process for client contracts, ensuring timely communication and addressing any client requirements.
Qualifications
Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
Proven experience in a customer‑facing role, sales support, or account coordination.
Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint).
Strong communication and interpersonal skills.
Skills & Abilities
Exceptional ability to build rapport, establish trust, and maintain strong, positive relationships with diverse clients.
Excellent written and verbal communication skills, including active listening, clear articulation, and professional e‑mail etiquette.
Proactive approach to identifying client needs, addressing concerns, and assisting in the resolution of issues.
Genuine commitment to understanding and meeting customer needs, with a focus on delivering exceptional service.
Strong ability to manage multiple tasks, prioritize effectively, and maintain meticulous records and follow‑through.
Expected Minimum Years of Experience: Not Needed
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0
Customer Relationship Management Manager
Selangor, Selangor
AMLIFE INTERNATIONAL SDN BHD
Posted 1 day ago
Job Viewed
Job Description
Customer Relationship Management Manager Responsibilities
Design and implement CRM strategies that improve customer satisfaction, retention, and loyalty, while creating meaningful post‑purchase engagement.
Develop creative methods to maintain customer interaction after purchase, ensuring continuous support from the company even when no active sales representative is in contact.
Maintain and optimize the CRM platform to ensure data accuracy, seamless automation, and efficient workflows, with all data accessible for reference, analysis, and reporting.
Create and execute loyalty programs, after‑sales communication strategies, and educational content to build trust, strengthen relationships, and encourage repeat purchases.
Deliver a consistent and supportive experience across every stage of the customer journey, working closely with cross‑functional teams.
Monitor and evaluate CRM campaign effectiveness, emphasizing post‑purchase metrics such as repeat purchase rate, customer activity, and feedback.
Ensure CRM practices comply with relevant regulations and data privacy laws, safeguarding customer trust and business integrity.
Stay updated on CRM trends, tools, and technologies to introduce innovative solutions that enhance customer engagement and strengthen long‑term bonds.
Qualifications
Bachelor’s degree in Business Administration, Marketing or a related field.
Minimum of 5 years of experience in CRM management, customer experience or a related field.
Strong analytical skills with the ability to interpret data and generate actionable insights.
Excellent communication and interpersonal skills to collaborate with internal teams and engage customers effectively.
Experience in customer segmentation, retention strategies and loyalty programs.
Knowledge of data protection regulations and CRM best practices.
Ability to manage multiple tasks in a fast‑paced environment.
Salary Range RM 8,000 - RM 10,000
Seniority Level Mid‑Senior level
Employment Type Full‑time
Industries Retail Health and Personal Care Products
Location Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Posted 1 week ago
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Design and implement CRM strategies that improve customer satisfaction, retention, and loyalty, while creating meaningful post‑purchase engagement.
Develop creative methods to maintain customer interaction after purchase, ensuring continuous support from the company even when no active sales representative is in contact.
Maintain and optimize the CRM platform to ensure data accuracy, seamless automation, and efficient workflows, with all data accessible for reference, analysis, and reporting.
Create and execute loyalty programs, after‑sales communication strategies, and educational content to build trust, strengthen relationships, and encourage repeat purchases.
Deliver a consistent and supportive experience across every stage of the customer journey, working closely with cross‑functional teams.
Monitor and evaluate CRM campaign effectiveness, emphasizing post‑purchase metrics such as repeat purchase rate, customer activity, and feedback.
Ensure CRM practices comply with relevant regulations and data privacy laws, safeguarding customer trust and business integrity.
Stay updated on CRM trends, tools, and technologies to introduce innovative solutions that enhance customer engagement and strengthen long‑term bonds.
Qualifications
Bachelor’s degree in Business Administration, Marketing or a related field.
Minimum of 5 years of experience in CRM management, customer experience or a related field.
Strong analytical skills with the ability to interpret data and generate actionable insights.
Excellent communication and interpersonal skills to collaborate with internal teams and engage customers effectively.
Experience in customer segmentation, retention strategies and loyalty programs.
Knowledge of data protection regulations and CRM best practices.
Ability to manage multiple tasks in a fast‑paced environment.
Salary Range RM 8,000 - RM 10,000
Seniority Level Mid‑Senior level
Employment Type Full‑time
Industries Retail Health and Personal Care Products
Location Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Posted 1 week ago
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1
Customer Relationship Management Executive
Kuala Lumpur, Kuala Lumpur
MHA Consultancy Services Sdn Bhd
Posted 7 days ago
Job Viewed
Job Description
Customer Relationship Management Executive
Overview
Customer Relationship Management Executive role with responsibilities centered on managing customer communications, providing exchange rate information, and maintaining client relationships. Responsibilities
Manage customer communication mainly via chat messaging, with occasional phone calls. Provide customers with accurate and up-to-date exchange rate information. Build and maintain strong relationships with clients to encourage repeat business and trust. Negotiate exchange rates with customers and obtain agreement before passing instructions to the relevant department for processing. Ensure transaction statements are prepared and delivered to clients in a timely manner. Forward finalized statements from the operations department to clients. Work closely with internal teams to ensure smooth and efficient processing of customer transactions. Maintain a professional, responsive, and customer-focused approach at all times. Qualifications
Minimum SPM or higher qualification. Strong communication and negotiation skills (Mandarin, Cantonese, and English preferred). We are seeking candidates proficient in Mandarin/Cantonese to effectively communicate with Mandarin/Cantonese-speaking clients. Customer Services experience is an advantage (fresh graduates are welcome to apply). High attention to detail, with the ability to manage rates and transaction information accurately. Good time-management and problem-solving skills. Comfortable working with chat-based communication. Immediate availability will be prioritized. Basic computer skills (Google Docs, Excel, Gmail, etc.). Willing to work on a rotating weekend schedule and perform overtime when required. Benefits
Attractive performance bonus (up to 4 digits monthly) Cash out unused annual leave Monthly transportation and parking allowance
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Overview
Customer Relationship Management Executive role with responsibilities centered on managing customer communications, providing exchange rate information, and maintaining client relationships. Responsibilities
Manage customer communication mainly via chat messaging, with occasional phone calls. Provide customers with accurate and up-to-date exchange rate information. Build and maintain strong relationships with clients to encourage repeat business and trust. Negotiate exchange rates with customers and obtain agreement before passing instructions to the relevant department for processing. Ensure transaction statements are prepared and delivered to clients in a timely manner. Forward finalized statements from the operations department to clients. Work closely with internal teams to ensure smooth and efficient processing of customer transactions. Maintain a professional, responsive, and customer-focused approach at all times. Qualifications
Minimum SPM or higher qualification. Strong communication and negotiation skills (Mandarin, Cantonese, and English preferred). We are seeking candidates proficient in Mandarin/Cantonese to effectively communicate with Mandarin/Cantonese-speaking clients. Customer Services experience is an advantage (fresh graduates are welcome to apply). High attention to detail, with the ability to manage rates and transaction information accurately. Good time-management and problem-solving skills. Comfortable working with chat-based communication. Immediate availability will be prioritized. Basic computer skills (Google Docs, Excel, Gmail, etc.). Willing to work on a rotating weekend schedule and perform overtime when required. Benefits
Attractive performance bonus (up to 4 digits monthly) Cash out unused annual leave Monthly transportation and parking allowance
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2
Customer Relationship Management Executive
Kuala Lumpur, Kuala Lumpur
MHA Consultancy Services Sdn Bhd
Posted 7 days ago
Job Viewed
Job Description
Customer Relationship Management Executive Join to apply for the
Customer Relationship Management Executive
role at
MHA Consultancy Services Sdn Bhd
Base pay range This range is provided by MHA Consultancy Services Sdn Bhd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Job Responsibility
Manage customer communication mainly via chat messaging, with occasional phone calls.
Provide customers with accurate and up-to-date exchange rate information.
Build and maintain strong relationships with clients to encourage repeat business and trust.
Negotiate exchange rates with customers and obtain agreement before passing instructions to the relevant department for processing.
Ensure transaction statements are prepared and delivered to clients in a timely manner.
Forward finalized statements from the operations department to clients.
Work closely with internal teams to ensure smooth and efficient processing of customer transactions.
Maintain a professional, responsive, and customer-focused approach at all times.
Job Requirements
Minimum SPM or higher qualification.
Strong communication and negotiation skills (Mandarin, Cantonese, and English preferred). We are seeking candidates proficient in Mandarin/Cantonese to effectively communicate with Mandarin/Cantonese-speaking clients.
Customer Services experience is an advantage (fresh graduates are welcome to apply).
High attention to detail, with the ability to manage rates and transaction information accurately.
Good time-management and problem-solving skills.
Comfortable working with chat-based communication.
Immediate availability will be prioritized.
Basic computer skills (Google Docs, Excel, Gmail, etc.).
Willing to work on a rotating weekend schedule and perform overtime when required.
Job Benefits
Attractive performance bonus (up to 4 digits monthly)
Cash out unused annual leave
Monthly transportation and parking allowance
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries: Human Resources Services
Referrals increase your chances of interviewing at MHA Consultancy Services Sdn Bhd.
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Customer Relationship Management Executive
role at
MHA Consultancy Services Sdn Bhd
Base pay range This range is provided by MHA Consultancy Services Sdn Bhd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Job Responsibility
Manage customer communication mainly via chat messaging, with occasional phone calls.
Provide customers with accurate and up-to-date exchange rate information.
Build and maintain strong relationships with clients to encourage repeat business and trust.
Negotiate exchange rates with customers and obtain agreement before passing instructions to the relevant department for processing.
Ensure transaction statements are prepared and delivered to clients in a timely manner.
Forward finalized statements from the operations department to clients.
Work closely with internal teams to ensure smooth and efficient processing of customer transactions.
Maintain a professional, responsive, and customer-focused approach at all times.
Job Requirements
Minimum SPM or higher qualification.
Strong communication and negotiation skills (Mandarin, Cantonese, and English preferred). We are seeking candidates proficient in Mandarin/Cantonese to effectively communicate with Mandarin/Cantonese-speaking clients.
Customer Services experience is an advantage (fresh graduates are welcome to apply).
High attention to detail, with the ability to manage rates and transaction information accurately.
Good time-management and problem-solving skills.
Comfortable working with chat-based communication.
Immediate availability will be prioritized.
Basic computer skills (Google Docs, Excel, Gmail, etc.).
Willing to work on a rotating weekend schedule and perform overtime when required.
Job Benefits
Attractive performance bonus (up to 4 digits monthly)
Cash out unused annual leave
Monthly transportation and parking allowance
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries: Human Resources Services
Referrals increase your chances of interviewing at MHA Consultancy Services Sdn Bhd.
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3
Intermediary Relationship Management, Consultant
Kuala Lumpur, Kuala Lumpur
AIA Hong Kong and Macau
Posted 16 days ago
Job Viewed
Job Description
Intermediary Relationship Management, Consultant page is loaded Intermediary Relationship Management, Consultant Apply locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted Yesterday job requisition id JR-59777
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. So if you believe in inspiring a better future, read on. About the Role Responsible for maximising the sales of AIA products and services through intermediaries to meet individual / team quotas and AIA business objectives
Roles And Responsibilities Strengthen existing and establish new partnership relationship with intermediaries to achieve mutual benefits and profitable goals Manage and build long-term business relationships and drive sourcing, negotiating and on-boarding clients via intermediaries Work with Segment Management to understand the value proposition of the ‘go-to-market’ delivery strategy and drive execution to activate / acquire and grow partnerships of the assigned intermediaries Work with Client Solution to identify potential business deals (i.e. leads) and co-develop proposals to win and close the deals. Work with Client Management to drive timely renewals of policies and ensure follow-up and closure of servicing issues (e.g. complaints) Become the single point of contact for intermediaries for potential business deal, renewal, upselling, cross-selling and after sales service (including servicing issues, if any) Work with Segment Management to drive adoption for Company-focused initiatives, e.g. Voluntary Solutions (VS) and Corporate Vitality, via intermediaries Work with Marketing to plan and implement engagement activities to deepen and champion good business relationships with intermediaries Track sales performance and profitability of partnerships / accounts and prepare weekly and monthly sales reports. Minimum Job Requirements Degree in any related fields of study Minimum 8 years working experience in relationship management and commercial client / corporate client facing role. Experience working with insurance partners, such as brokers, will be an advantage. Good problem solving, conflict resolution and decision-making skills Self-motivated, passionate, resourceful, proactive, result driven, and ability to work in a stressful and challenging environment Good computer skills, preferably in Excel and PowerPoint Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. Similar Jobs (1)
Intermediary Relationship Management, Specialist locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted 30+ Days Ago
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At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. So if you believe in inspiring a better future, read on. About the Role Responsible for maximising the sales of AIA products and services through intermediaries to meet individual / team quotas and AIA business objectives
Roles And Responsibilities Strengthen existing and establish new partnership relationship with intermediaries to achieve mutual benefits and profitable goals Manage and build long-term business relationships and drive sourcing, negotiating and on-boarding clients via intermediaries Work with Segment Management to understand the value proposition of the ‘go-to-market’ delivery strategy and drive execution to activate / acquire and grow partnerships of the assigned intermediaries Work with Client Solution to identify potential business deals (i.e. leads) and co-develop proposals to win and close the deals. Work with Client Management to drive timely renewals of policies and ensure follow-up and closure of servicing issues (e.g. complaints) Become the single point of contact for intermediaries for potential business deal, renewal, upselling, cross-selling and after sales service (including servicing issues, if any) Work with Segment Management to drive adoption for Company-focused initiatives, e.g. Voluntary Solutions (VS) and Corporate Vitality, via intermediaries Work with Marketing to plan and implement engagement activities to deepen and champion good business relationships with intermediaries Track sales performance and profitability of partnerships / accounts and prepare weekly and monthly sales reports. Minimum Job Requirements Degree in any related fields of study Minimum 8 years working experience in relationship management and commercial client / corporate client facing role. Experience working with insurance partners, such as brokers, will be an advantage. Good problem solving, conflict resolution and decision-making skills Self-motivated, passionate, resourceful, proactive, result driven, and ability to work in a stressful and challenging environment Good computer skills, preferably in Excel and PowerPoint Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. Similar Jobs (1)
Intermediary Relationship Management, Specialist locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted 30+ Days Ago
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4
Intermediary Relationship Management, Consultant
Kuala Lumpur, Kuala Lumpur
AIA Malaysia
Posted 16 days ago
Job Viewed
Job Description
Intermediary Relationship Management, Consultant
AIA Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job
Join to apply for the
Intermediary Relationship Management, Consultant
role at
AIA Malaysia Intermediary Relationship Management, Consultant
AIA Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Be among the first 25 applicants Join to apply for the
Intermediary Relationship Management, Consultant
role at
AIA Malaysia Get AI-powered advice on this job and more exclusive features. At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.
And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.
So if you believe in inspiring a better future, read on.
About The Role
Responsible for maximising the sales of AIA products and services through intermediaries to meet individual / team quotas and AIA business objectives
Roles And Responsibilities
Strengthen existing and establish new partnership relationship with intermediaries to achieve mutual benefits and profitable goals Manage and build long-term business relationships and drive sourcing, negotiating and on-boarding clients via intermediaries Work with Segment Management to understand the value proposition of the ‘go-to-market’ delivery strategy and drive execution to activate / acquire and grow partnerships of the assigned intermediaries Work with Client Solution to identify potential business deals (i.e. leads) and co-develop proposals to win and close the deals. Work with Client Management to drive timely renewals of policies and ensure follow-up and closure of servicing issues (e.g. complaints) Become the single point of contact for intermediaries for potential business deal, renewal, upselling, cross-selling and after sales service (including servicing issues, if any) Work with Segment Management to drive adoption for Company-focused initiatives, e.g. Voluntary Solutions (VS) and Corporate Vitality, via intermediaries Work with Marketing to plan and implement engagement activities to deepen and champion good business relationships with intermediaries Track sales performance and profitability of partnerships / accounts and prepare weekly and monthly sales reports.
Minimum Job Requirements
Degree in any related fields of study Minimum 8 years working experience in relationship management and commercial client / corporate client facing role. Experience working with insurance partners, such as brokers, will be an advantage. Good problem solving, conflict resolution and decision-making skills Self-motivated, passionate, resourceful, proactive, result driven, and ability to work in a stressful and challenging environment Good computer skills, preferably in Excel and PowerPoint
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Business Development and Sales Industries Insurance Referrals increase your chances of interviewing at AIA Malaysia by 2x Get notified about new Relationship Consultant jobs in
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia . Kota Damansara, Selangor, Malaysia 1 week ago Relationship Manager SME Plus, BC Petaling Jaya
Relationship Manager - Fulfilled by Shopee
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Key Account Manager – ShopeeFood (Fresh grads are welcome!)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Relationship Manager / Key Account Manager - Lifestyle Cluster, Business Development
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Relationship Manager / Key Account Manager - Fashion Cluster, Business Development
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Bandar Sri Damansara, Selangor, Malaysia 2 days ago Relationship Manager, Sales Solutions (Mid-Market)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Petaling Jaya, Selangor, Malaysia 7 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Kota Damansara, Selangor, Malaysia 11 months ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 11 months ago FMCG Key Account Manager (Fresh Graduate Hiring) - Overseas Market
Federal Territory of Kuala Lumpur, Malaysia 6 days ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 9 months ago Petaling Jaya, Selangor, Malaysia 9 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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AIA Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job
Join to apply for the
Intermediary Relationship Management, Consultant
role at
AIA Malaysia Intermediary Relationship Management, Consultant
AIA Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Be among the first 25 applicants Join to apply for the
Intermediary Relationship Management, Consultant
role at
AIA Malaysia Get AI-powered advice on this job and more exclusive features. At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.
And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.
So if you believe in inspiring a better future, read on.
About The Role
Responsible for maximising the sales of AIA products and services through intermediaries to meet individual / team quotas and AIA business objectives
Roles And Responsibilities
Strengthen existing and establish new partnership relationship with intermediaries to achieve mutual benefits and profitable goals Manage and build long-term business relationships and drive sourcing, negotiating and on-boarding clients via intermediaries Work with Segment Management to understand the value proposition of the ‘go-to-market’ delivery strategy and drive execution to activate / acquire and grow partnerships of the assigned intermediaries Work with Client Solution to identify potential business deals (i.e. leads) and co-develop proposals to win and close the deals. Work with Client Management to drive timely renewals of policies and ensure follow-up and closure of servicing issues (e.g. complaints) Become the single point of contact for intermediaries for potential business deal, renewal, upselling, cross-selling and after sales service (including servicing issues, if any) Work with Segment Management to drive adoption for Company-focused initiatives, e.g. Voluntary Solutions (VS) and Corporate Vitality, via intermediaries Work with Marketing to plan and implement engagement activities to deepen and champion good business relationships with intermediaries Track sales performance and profitability of partnerships / accounts and prepare weekly and monthly sales reports.
Minimum Job Requirements
Degree in any related fields of study Minimum 8 years working experience in relationship management and commercial client / corporate client facing role. Experience working with insurance partners, such as brokers, will be an advantage. Good problem solving, conflict resolution and decision-making skills Self-motivated, passionate, resourceful, proactive, result driven, and ability to work in a stressful and challenging environment Good computer skills, preferably in Excel and PowerPoint
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Business Development and Sales Industries Insurance Referrals increase your chances of interviewing at AIA Malaysia by 2x Get notified about new Relationship Consultant jobs in
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia . Kota Damansara, Selangor, Malaysia 1 week ago Relationship Manager SME Plus, BC Petaling Jaya
Relationship Manager - Fulfilled by Shopee
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Key Account Manager – ShopeeFood (Fresh grads are welcome!)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Relationship Manager / Key Account Manager - Lifestyle Cluster, Business Development
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Relationship Manager / Key Account Manager - Fashion Cluster, Business Development
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Bandar Sri Damansara, Selangor, Malaysia 2 days ago Relationship Manager, Sales Solutions (Mid-Market)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Petaling Jaya, Selangor, Malaysia 7 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Kota Damansara, Selangor, Malaysia 11 months ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 11 months ago FMCG Key Account Manager (Fresh Graduate Hiring) - Overseas Market
Federal Territory of Kuala Lumpur, Malaysia 6 days ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 9 months ago Petaling Jaya, Selangor, Malaysia 9 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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5
Customer Relationship Management Executive
Petaling Jaya, Selangor
BonusLink
Posted 16 days ago
Job Viewed
Job Description
Customer Relationship Management Executive Overview We’re looking for a motivated and detail-oriented CRM Executive to support the planning and execution of customer relationship initiatives. This role is ideal for someone who is passionate about creating meaningful, data-driven customer experiences. You’ll work closely with the CRM Manager and marketing team to drive customer engagement, retention, and loyalty through personalized communication strategies.
Responsibilities
Assist in setting up and executing CRM campaigns across email, Whatsapp, app push, and other owned channels.
Coordinate campaign timelines, audience lists, and creative assets to ensure timely and accurate delivery.
Help monitor campaign performance and ensure proper tracking is in place.
Support the use of customer data to segment audiences based on behavior, preferences, and lifecycle stages.
Work with the team to tailor messaging for different customer segments to increase engagement and retention.
Assist in building and maintaining automated customer journeys (e.g., welcome, activation, churn prevention, reactivation).
Test and troubleshoot customer journeys to ensure correct logic, timing, and delivery.
Compile CRM reports and dashboards to measure campaign effectiveness and customer engagement.
Help analyze key performance indicators (open rates, CTR, conversions, etc.) and suggest areas for improvement.
Learn and use CRM tools (e.g., Netcore, MoEngage, CleverTap, or similar) to execute campaigns and manage customer data.
Maintain database hygiene and ensure data accuracy in CRM systems.
Qualifications
Bachelor’s degree in Marketing, Communications, Business, or related field.
1–2 years of experience working in CRM, marketing automation, or a customer engagement role
Familiarity with CRM or email marketing platforms is a plus.
Strong attention to detail and a data-driven mindset.
Good communication skills and the ability to work well in a collaborative environment.
Eagerness to learn and grow in a CRM-focused marketing role.
Details
Seniority level: Associate
Employment type: Full-time
Job function: Analyst and Marketing
Industries: Internet Marketplace Platforms
Location & Compensation Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Salary: MYR 2,800.00 – MYR 3,000.00
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Responsibilities
Assist in setting up and executing CRM campaigns across email, Whatsapp, app push, and other owned channels.
Coordinate campaign timelines, audience lists, and creative assets to ensure timely and accurate delivery.
Help monitor campaign performance and ensure proper tracking is in place.
Support the use of customer data to segment audiences based on behavior, preferences, and lifecycle stages.
Work with the team to tailor messaging for different customer segments to increase engagement and retention.
Assist in building and maintaining automated customer journeys (e.g., welcome, activation, churn prevention, reactivation).
Test and troubleshoot customer journeys to ensure correct logic, timing, and delivery.
Compile CRM reports and dashboards to measure campaign effectiveness and customer engagement.
Help analyze key performance indicators (open rates, CTR, conversions, etc.) and suggest areas for improvement.
Learn and use CRM tools (e.g., Netcore, MoEngage, CleverTap, or similar) to execute campaigns and manage customer data.
Maintain database hygiene and ensure data accuracy in CRM systems.
Qualifications
Bachelor’s degree in Marketing, Communications, Business, or related field.
1–2 years of experience working in CRM, marketing automation, or a customer engagement role
Familiarity with CRM or email marketing platforms is a plus.
Strong attention to detail and a data-driven mindset.
Good communication skills and the ability to work well in a collaborative environment.
Eagerness to learn and grow in a CRM-focused marketing role.
Details
Seniority level: Associate
Employment type: Full-time
Job function: Analyst and Marketing
Industries: Internet Marketplace Platforms
Location & Compensation Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Salary: MYR 2,800.00 – MYR 3,000.00
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Customer Relationship Management Executive
Kuala Lumpur, Kuala Lumpur
Medivest
Posted 16 days ago
Job Viewed
Job Description
Customer Relationship Management Executive Date Published: 27 Aug, 2025
Date Closed: 26 Feb, 2026
Job Description Responsibilities:
Manage and maintain strong relationships with existing clients, ensuring their needs and expectations are consistently met
Serve as the main point of contact for customer inquiries, issues, and feedback, and ensure prompt resolution
Coordinate and support Business Development initiatives, including client meetings, presentations, and proposal preparation
Requirements:
Bachelor’s Degree in Finance, Business Administration, or related field
Minimum 1–2 years of experience in customer relations, sales support, or business development
We Welcome You to Join Our Team
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Date Closed: 26 Feb, 2026
Job Description Responsibilities:
Manage and maintain strong relationships with existing clients, ensuring their needs and expectations are consistently met
Serve as the main point of contact for customer inquiries, issues, and feedback, and ensure prompt resolution
Coordinate and support Business Development initiatives, including client meetings, presentations, and proposal preparation
Requirements:
Bachelor’s Degree in Finance, Business Administration, or related field
Minimum 1–2 years of experience in customer relations, sales support, or business development
We Welcome You to Join Our Team
Please fill up the form below.
* denotes a required field
Job applied for
Name *
E-mail *
Contact *
Preferred Department *
Deposit Resume *
(Please include recent personal photo in your resume. Maximum file size allowed for upload is 15MB.)
Please retype the number *
#J-18808-Ljbffr
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7
Intermediary Relationship Management, Consultant
Kuala Lumpur, Kuala Lumpur
AIA Hong Kong
Posted 16 days ago
Job Viewed
Job Description
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. So if you believe in inspiring a better future, read on. About the Role
Responsible for maximising the sales of AIA products and services through intermediaries to meet individual / team quotas and AIA business objectives Roles And Responsibilities
Strengthen existing and establish new partnership relationship with intermediaries to achieve mutual benefits and profitable goals Manage and build long-term business relationships and drive sourcing, negotiating and on-boarding clients via intermediaries Work with Segment Management to understand the value proposition of the ‘go-to-market’ delivery strategy and drive execution to activate / acquire and grow partnerships of the assigned intermediaries Work with Client Solution to identify potential business deals (i.e. leads) and co-develop proposals to win and close the deals. Work with Client Management to drive timely renewals of policies and ensure follow-up and closure of servicing issues (e.g. complaints) Become the single point of contact for intermediaries for potential business deal, renewal, upselling, cross-selling and after sales service (including servicing issues, if any) Work with Segment Management to drive adoption for Company-focused initiatives, e.g. Voluntary Solutions (VS) and Corporate Vitality, via intermediaries Work with Marketing to plan and implement engagement activities to deepen and champion good business relationships with intermediaries Track sales performance and profitability of partnerships / accounts and prepare weekly and monthly sales reports. Minimum Job Requirements
Degree in any related fields of study Minimum 8 years working experience in relationship management and commercial client / corporate client facing role. Experience working with insurance partners, such as brokers, will be an advantage. Good problem solving, conflict resolution and decision-making skills Self-motivated, passionate, resourceful, proactive, result driven, and ability to work in a stressful and challenging environment Good computer skills, preferably in Excel and PowerPoint Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
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Responsible for maximising the sales of AIA products and services through intermediaries to meet individual / team quotas and AIA business objectives Roles And Responsibilities
Strengthen existing and establish new partnership relationship with intermediaries to achieve mutual benefits and profitable goals Manage and build long-term business relationships and drive sourcing, negotiating and on-boarding clients via intermediaries Work with Segment Management to understand the value proposition of the ‘go-to-market’ delivery strategy and drive execution to activate / acquire and grow partnerships of the assigned intermediaries Work with Client Solution to identify potential business deals (i.e. leads) and co-develop proposals to win and close the deals. Work with Client Management to drive timely renewals of policies and ensure follow-up and closure of servicing issues (e.g. complaints) Become the single point of contact for intermediaries for potential business deal, renewal, upselling, cross-selling and after sales service (including servicing issues, if any) Work with Segment Management to drive adoption for Company-focused initiatives, e.g. Voluntary Solutions (VS) and Corporate Vitality, via intermediaries Work with Marketing to plan and implement engagement activities to deepen and champion good business relationships with intermediaries Track sales performance and profitability of partnerships / accounts and prepare weekly and monthly sales reports. Minimum Job Requirements
Degree in any related fields of study Minimum 8 years working experience in relationship management and commercial client / corporate client facing role. Experience working with insurance partners, such as brokers, will be an advantage. Good problem solving, conflict resolution and decision-making skills Self-motivated, passionate, resourceful, proactive, result driven, and ability to work in a stressful and challenging environment Good computer skills, preferably in Excel and PowerPoint Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
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8
Customer Relationship Management Specialist
Kuala Lumpur, Kuala Lumpur
HCLTech
Posted 16 days ago
Job Viewed
Job Description
Customer Relationship Management Specialist
HCL Technologies Malaysia SDN BHD is seeking a motivated and talented Dynamics 365 Developer to join our team in Kuala Lumpur. This full-time position offers the opportunity to work on cutting-edge projects and collaborate with a dynamic team of professionals. What you'll be doing Development:
Develop and maintain custom solutions within the Dynamics 365 platform, including plugins, workflows, custom entities, and business process flows. System Customization & Configuration:
Customize and configure Dynamics CRM to meet business requirements, including forms, views, dashboards, and security roles. Support and maintenance:
Provide technical and troubleshooting support for both on-premises and cloud-based Dynamics CRM environments, addressing user issues and system defects. Integration:
Integrate Dynamics CRM with other internal and third-party systems using APIs, web services, and data migration tools. Data Management:
Manage data imports, exports, and migration processes to ensure data integrity and accuracy. Documentation:
Create and maintain technical documentation for new and existing solutions, configurations, and processes. What we're looking for Bachelor's or Master's degree in Information Technology. 6+ years of experience as a CRM Dynamics developer, with experience in supporting end-users. Proven experience in Microsoft Dynamics development and support, with an emphasis on cloud versions and understanding of on-premises ones. Power BI knowledge is a plus. Work experience in the Finance, Banking, or Insurance industry is preferred. Autonomy, proactivity, listening, and advising are soft skills that we will be vigilant on. We are an equal opportunities employer and welcome applications from all qualified candidates.
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HCL Technologies Malaysia SDN BHD is seeking a motivated and talented Dynamics 365 Developer to join our team in Kuala Lumpur. This full-time position offers the opportunity to work on cutting-edge projects and collaborate with a dynamic team of professionals. What you'll be doing Development:
Develop and maintain custom solutions within the Dynamics 365 platform, including plugins, workflows, custom entities, and business process flows. System Customization & Configuration:
Customize and configure Dynamics CRM to meet business requirements, including forms, views, dashboards, and security roles. Support and maintenance:
Provide technical and troubleshooting support for both on-premises and cloud-based Dynamics CRM environments, addressing user issues and system defects. Integration:
Integrate Dynamics CRM with other internal and third-party systems using APIs, web services, and data migration tools. Data Management:
Manage data imports, exports, and migration processes to ensure data integrity and accuracy. Documentation:
Create and maintain technical documentation for new and existing solutions, configurations, and processes. What we're looking for Bachelor's or Master's degree in Information Technology. 6+ years of experience as a CRM Dynamics developer, with experience in supporting end-users. Proven experience in Microsoft Dynamics development and support, with an emphasis on cloud versions and understanding of on-premises ones. Power BI knowledge is a plus. Work experience in the Finance, Banking, or Insurance industry is preferred. Autonomy, proactivity, listening, and advising are soft skills that we will be vigilant on. We are an equal opportunities employer and welcome applications from all qualified candidates.
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9