291 Staffing Agency jobs in Malaysia

Apply now Job no: 494800
Work type: Continuing (Full-time)
Location: Main campus - Malaysia
Categories: Human resources

Job No.: 494800

School/Unit: Human Resources

Location: Main Campus

Employment Type: Full-time

Duration: Continuing

• Amplify your impact at a world top 50 University
• Be surrounded by extraordinary ideas - and the people who discover them

At Monash, work feels different. There’s a sense of belonging, from contributing to something groundbreaking – a place where great things happen.

We value difference and diversity , and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

The HR Services Officer is responsible for delivering high-quality administrative support across a range of HR functions, including but not limited to payroll, compensation and benefits, employment passes, and teaching permits. This role ensures accurate and timely HR data maintenance in SAP and serves as a key point of contact for staff enquiries. The HR Services Officer also contributes to HR projects and continuous process improvements, applying sound judgment, service excellence, and contemporary work practices to support effective and efficient HR service delivery.

Reporting Line: The position reports to Deputy Director, HR Excellence

Discover the advantages of working with us and why we’re the ideal choice for your career. Explore the benefits we offer here .

*For LinkedIn Users, please click apply to view the position description at our career site

For further enquiries, please email us at

Please submit all applications via our official career site. Resumes submitted to this email address will not be considered.

Monash University Malaysia reserves the right to delay or not to proceed with an appointment for the above-mentioned position.

08 September 2025 11:55 pm MYT

Advertised: 22 Aug 2025 Singapore Standard Time
Applications close: 08 Sep 2025 Singapore Standard Time

We will email you new jobs that match this search.

Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription.

The email address was invalid, please check for errors.

The HR Services Officer is responsible for delivering high-quality administrative support across a range of HR functions, including but not limited to payroll, compensation and benefits, employment passes, and teaching permits. This role ensures accurate and timely HR data maintenance in SAP and serves as a key point of contact for staff enquiries. The HR Services Officer also contributes to HR projects and continuous process improvements, applying sound judgment, service excellence, and contemporary work practices to support effective and efficient HR service delivery.

The HR Services Officer is responsible for delivering high-quality administrative support across a range of HR functions, including but not limited to payroll, compensation and benefits, employment passes, and teaching permits. This role ensures accurate and timely HR data maintenance in SAP and serves as a key point of contact for staff enquiries. The HR Services Officer also contributes to HR projects and continuous process improvements, applying sound judgment, service excellence, and contemporary work practices to support effective and efficient HR service delivery.

Select how often (in days) to receive an alert:

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances, and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

HR Services Specialist - Your future position

To provide subject matter expertise and 2nd level support to HR Services in resolving issues related to employee administration as well as performance, talent, or succession planning. Serve as escalation and key processing contact for Local HR issues (e.g., Data) as well as external parties (e.g., compliance reporting – government entity or 3rd party vendors).

In this exciting and strategic role, you will:

• Coordinate daily operation and support the HR Services Manager in service delivery.
• Act as a first escalation point to the HR Advisors.
• Plan new joiner onboarding agenda and manage functional training.
• Handle customer queries/requests on HR Services, escalated by HR Services team.
• Apply organizational policies, practices, and procedures to analyze situations or data for customer query resolution.
• Investigate unresolved requests, analyze their nature, diagnose problems, and route to appropriate support within GBS; prioritize issues.
• Collaborate with other GBS HR team members to resolve complex queries/requests.
• Evaluate information from multiple sources, reconcile conflicts, and research inconsistencies before resolving queries.
• Adhere to policies, procedures, and service levels.
• Develop reports, data files, and audits as required by third parties and vendors.
• Serve as a Tier 2 support for continuous improvement across GBS network.
• Validate vendor queries (e.g., data management, systems) to ensure timely and accurate payroll processing.
• Act as the main contact between HRIS and HRS for escalation and support.
• Represent regional improvement projects as needed.

Documentation

• Support HR Services in documenting customer queries and resolutions.
• Ensure timely updates to SOPs.
• Manage knowledge effectively, staying updated on HR policy changes and training HR team members accordingly.
• Engage with third-party agencies, ensuring SLAs and KPIs are met, and provide performance feedback.

Reporting

• Prepare complex and standard HR reports, including ad-hoc requests.

Who are you?

Are you someone eager to grow and shape your world? Do you thrive in a creative team environment where you can express yourself? Do you want to collaborate and learn with passionate teams? Then join us and make an impact.

Your professional profile includes:

• Over 7 years of experience in a shared service or customer service environment.
• College or university degree in Human Resources or a related field (preferred).
• Proficient in relevant computer applications, preferably SAP / SuccessFactors.
• Good knowledge of HR processes (functional certification).
• Attractive benefits package.
• A creative, inspiring team environment.
• Comprehensive healthcare plan.

*LI-Y

At Givaudan, you contribute to delightful taste and scent experiences that touch lives. You work within an inspiring, collaborative culture where you can thrive, learn, and innovate. Diversity drives our creativity and connection with our community. We are committed to an inclusive environment where everyone can impact our world.

Join to apply for the HR Services Representative (Cantonese Speaker) role at The Estée Lauder Companies Inc.

2 months ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

The OneSource HR Services team is a shared services function providing HR and employee services to internal employees. The HR Representative is responsible for delivering high-touch HR support to internal customers, including HR contacts, employees, and managers. This role involves being the first point of contact for resolving inquiries via telephony, HR portal, or other channels, and processing employee lifecycle transactions from hire to retire.

1. Maintain employee data in Oracle HRIS and ensure accuracy and integrity.
2. Manage onboarding and offboarding processes through Oracle HRIS to keep employee records up-to-date.
3. Handle employee inquiries related to movement, benefits, onboarding/offboarding, work visas, employment verification, etc.
4. Use tools like Case Management Platform and Five9 telephony system to respond and track requests.
5. Meet SLAs and provide data on service effectiveness.
6. Participate in User Acceptance Testing and HR process migration projects as needed.
7. Perform any ad hoc duties and projects.

1. University degree with at least 2 years of relevant experience, preferably in employee or customer service.
2. Excellent customer service and communication skills, with good telephone manner.
3. Strong data entry skills with attention to accuracy.
4. Ability to handle multiple tasks in a dynamic environment.
5. Positive attitude, responsible, and committed.
6. Proficiency in MS Office applications.
7. Experience with Oracle HR System, telephony, and case management tools is a plus.
8. Proficiency in Cantonese is essential.

• Employment type: Full-time
• Job function: Other
• Industry: Personal Care Product Manufacturing

Overall Job Purpose

Administer HR Administration/Shared Services processes to deliver best in class HR services, products and systems in line with business needs, HR Shared Services plans, service quality standards and budgets.

Job Responsibilities

• Administer activities for assigned HR service as per set quality standards and timelines
• Understand and follow set standards and timelines for service delivery
• Check and rectify errors during delivery as per process guidelines and precedence
• Maintain service delivery records as per process guidelines
• Tasks may include analysis and reporting, for both internal and external reporting, user support, data maintenance and license management
• Cross check - internal control procedure

Stakeholders

• Explain facts, policies and practices related to job area
• Support and interact primarily with colleagues of own sub-function
• Develop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge

Management Responsibilities

• Individual contributor without direct responsibility for leading others

Skills

HR Policies, Business Requirements, Personnel Management, Recruiting, Interviews, Contract Law, Payroll, Tax, HRIS, Employee Benefits, Employee Training, Employee Relations, Talent Management, Organizational Design, Service Delivery, Customer Relationship Management, DPDHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation.

Qualifications

Education Level

• Bachelor's Degree
• HR Certification Preferred

Experience Level

• Experience between 3 to 4 years in related field

Join to apply for the HR Services Representative (Korean Speaker) role at The Estée Lauder Companies Inc.

3 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

The OneSource HR Services team is a shared services function providing HR/employee services to internal employees. The HR Representative is responsible for delivering high-touch HR support to internal customers, including HR contacts, employees, and managers interacting with OneSource HR.

The role involves two main functions: first, acting as the initial contact for resolving inquiries and requests via telephony, HR portal, or other channels; second, processing transactions related to the employee lifecycle from hire to retire.

• Maintain employee data in Oracle HRIS system ensuring accuracy and integrity
• Manage onboarding and offboarding processes to keep employee records current
• Handle employee inquiries related to movement, benefits, onboarding/offboarding, visas, employment verification, and reporting
• Use tools like Case Management Platform and Five9 telephony system to respond and track requests
• Meet SLAs by providing timely data and service feedback
• Participate in user acceptance testing and HR process migration projects as needed
• Perform any other ad hoc duties and projects

• University degree with at least 2 years’ relevant experience, preferably in customer or employee services
• Excellent customer service and communication skills, with a good telephone manner
• Strong data entry skills with attention to accuracy
• Ability to manage multiple tasks in a dynamic environment
• Positive attitude, responsibility, and commitment
• Proficiency in MS Office; experience with Oracle HR System, telephony, and case management tools is advantageous
• Proficiency in Korean is essential

Employment type: Full-time

Job function: Other

Industries: Hospitals and Healthcare, Non-profit, Government

Focusing primarily on users that use Traditional Chinese as their first language, the APAC HRServices Hub Associate will be responsible for delivering a variety of HR transactional services to employees, managers and the HR community across APAC region. Serving as the first point of contact for HR-related enquiries and requests through HR ServiceNow, you will ensure the end-to-end employee lifecycle is supported in an efficient, effective, and consistent manner.

Key Responsibilities:

• Schedule interviews and coordinate related logistics for internal recruiters, recruitment agencies, hiring managers and internal/external candidates for all recruitment activities across APAC region
• Ensure clear communication of interview logistics to interviewers and interviewees in a timely and professional manner
• Maintain proactive communications with recruiters, recruitment agencies and hiring managers throughout the interview scheduling process, and escalate any issues timely and appropriately
• Provide efficient and solution-focused support with any interview scheduling changes
• Resolve enquiries and process operational requests within service level agreement in other areas of the end-to-end employee lifecycle. This includes but not limited to non-interview related recruitment activities (e.g. background checks, offer letter generation, etc.), onboarding, offboarding, compensation, benefits administration, time & labor, absence, and overall employee data management in Oracle HCM and HR ServiceNow
• Work closely with the knowledge management representatives for Traditional Chinese to actively review the effectiveness of existing knowledge articles, and provide inputs on how to continuously improve information availability, and enhance operational efficiency and service quality
• Adhere to established HR processes and procedures to ensure services are delivered in an accurate and consistent manner
• Escalate complex issues to manager or a designated subject matter expert timely and appropriately
• Leverage Oracle HCM and HR ServiceNow capabilities to drive Employee/Manager Self Service and continuous automation
• Actively seek feedback from across the business and HR stakeholders, and contribute to transformation initiatives that continuously improve and streamline HR processes, enhance operational efficiency, and maintain or exceed service quality standards

Skills & Experience Required:

• Proven experience in customer service
• Experience in recruitment coordination, HR administration or shared services will be an advantage
• Experience with service center technologies, HR information systems or applicant tracking systems will be an advantage
• Proficiency with Microsoft Word, Excel and Outlook
• Excellent communication skills, both verbal and written, in English and Traditional Chinese
• Detail oriented with strong problem-solving skills
• Customer focused mindset and positive learning attitude
• Strong interpersonal skills to work collaboratively with stakeholders cross-culturally and at different organizational levels
• Superior organizational skills and able to manage multiple priorities effectively in a fast-paced and dynamic environment
• Able to handle sensitive information with professionalism and confidentiality