24 Staff Supervision jobs in Malaysia

• Identify issues, develop hypotheses, gather and interpret data, execute analysis and present findings and strategic recommendations to key decision-makers
• Able to develop concrete and detailed project plans, including establishing timelines, project milestones/tasks, goals and resource planning
• Conduct market research, and engage Sellers and internal staff to understand how we can better support Sellers and our own Relationship Managers and Salespersons
• Monitor and optimise Relationship Manager and Salesperson performance to grow the business
• Work closely with internal teams to implement and coordinate the execution of related projects
• Manage Profit & Loss (P&L) statements, resources and projects with respect to the above responsibilities
• Other ad-hoc tasks as needed
  
  

• Working experience in Vendor Performance Management, e-commerce or Management Consulting is a plus
• Strong project management experience
• Strong business acumen and ability to generate insights independently
• Structured, able to plan end-to-end execution of initiatives, and see through the implementation of the initiative
• Strong affinity to data, solid analytical abilities and critical thinking skills
• Strong problem-solving skills, ability to draw insights from complex data and design practical and scalable solutions
• High proficiency in Excel/Google Sheet and PowerPoint/Google Slides

JOB SUMMARY

Lead and oversee the performance data management function, ensuring accurate and integrated reporting. Supervise the preparation and continuous improvement of performance reports and maintain data integrity and alignment. Manage and mentor the analytical team, setting high standards for accuracy, accountability, compliance, and professional growth while monitoring performance to deliver timely.

JOB RESPONSIBILITIES

• Provide strategic guidance on performance data management and ensure integrity across all reports and dashboards.
• Supervise the preparation of regular Domestic Equity and Fixed Income performance reports, including: ROI, TWRR, excess return, tracking error and attribution; by sector, rating, duration, and benchmark.
• Supervise the development and continuous enhancement of the EFM Performance Dashboard for internal stakeholders
• Oversee the consolidation and maintenance of the centralized EFM performance database.
• Lead initiatives to automate manual processes in performance reporting using tools such as:

i.Excel VBA for repetitive report workflows

ii.SQL/Power Query/Phyton for backend data preparation and integration

iii.Power BI for dashboards and visual analytics

• Collaborate with internal teams and external vendors on system upgrades, dashboard enhancements, and data integration.
• Supervise the management fee calculation process for all EFMs, ensuring automation is embedded, values are validated, and results are aligned with contract terms.
• Lead, manage and mentor executives within the unit, providing guidance, feedback, and professional development, ensuring high standards of analysis, accountability, and collaboration.
• Monitor individual and team performance to ensure timely and accurate task delivery.
• Uphold compliance with internal investment policies, performance reporting guidelines, and audit requirements.
• Establish control checks for data accuracy, fee consistency, and alignment with EFM agreements.
• Conduct presentations internally or to management.
• Perform other duties as required by the Head of Section and Head of Department from time to time.

QUALIFICATIONS

• Malaysian citizen.
• Obtain a pass in Bahasa Malaysia, including oral test in Sijil Pelajaran Malaysia (SPM) level.
• Possess a Bachelor Degree or Bachelor Degree (Honours) in Accounting, Business Management, Banking, Finance/Investment or equivalent qualifications recognised by the Government from any local or overseas higher learning institutions.
• Candidates with at least 10 years work experience in performance measurement field.
• Highly skilled in automating and optimizing performance reporting workflows using Excel VBA, SQL, Power Query, Python, and Power BI.
• Independent, highly disciplined, prioritizes work, mature and able to achieve the desired performance.
• Strong interpersonal and communication skills
• Teamwork and basic leadership potential
• Good time management
• Analytical thinking and research ability
• Proficient in computing tools
• Fluent in Bahasa Melayu and English

JOB STATUS

Permanent

All applications are strictly CONFIDENTIAL and only shortlisted candidates will be called in for interview. Applications are deemed UNSUCCESSFUL if there is no feedback from the EPF 2 MONTHS after the closing date of advertisement.

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

• The Grab Support (GS) team plays a pivotal role in delivering exceptional customer support and solutions to our in-country business units across multiple verticals. From unraveling complex use cases to creating delightful customer experiences, our mission is to exceed expectations and transform less-than-ideal moments into memorable ones. Within GS, the Operational Excellence team drives performance by upholding the highest operational standards and ensuring the achievement of all key objectives and results (OKRs).

Get to Know the Role

• You will report directly to the Head of Operational Excellence, playing a key role in supporting the Performance Management Team by facilitating sessions and delivering insightful presentations on performance metrics for the Grab Regional team. In addition to driving discussions on operational performance, you will coordinate cross-functional strategic initiatives, ensuring alignment across teams and contributing to the successful execution of organizational goals.
• You will provide a unique opportunity to collaborate with senior executives, participating in high-level strategy development and brainstorming to shape the future direction of the organization.
• You will report into the Head of Operational Excellence and and be based in Petaling Jaya, working onsite.

The Critical Tasks You Will Perform

• You will support planning and analysis of high-impact strategic plans, including conducting research and data analysis, identifying issues and solutions, and advising on practical implementation.
• You will provide executional and project management support for strategic plans and support strategic discussions with external partners.
• You will update senior management across multiple businesses on OKRS.
• You will deep dive into Net Promoter Score data and provide findings to Senior Management.
• You will update incentive plans for our agents and ensuring timely submission of data to all stakeholders.

What Essential Skills You Will Need

• You have academic background with a degree in Finance, Business, Economics, or Management.
• You have 4 years of experience in Analytics, Business Intelligence, Management Consulting, or Strategy roles, preferably within the tech industry.
• Proficiency in SQL, with a foundational understanding of Python or R.
• Demonstrated problem-solving expertise, coupled with strong stakeholder management skills and the ability to effectively collaborate across all organizational levels.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

• Conduct financial analysis to support decision-making processes, including budgeting, forecasting, and performance analysis.
• Prepare regular and ad-hoc financial reports for management, highlighting key performance indicators and trends.
  
  

• Collaborate with business units to understand their financial needs and provide insights to support strategic decision-making.
• Analyze investment proposals, business initiatives, and cost-saving opportunities to assess their financial impact.
  
  

• Develop and maintain key performance indicators (KPIs) to monitor the performance of different business units and initiatives.
• Analyze financial and operational data to identify areas for improvement and optimization.
  
  

• Assist in the preparation of the annual budget and periodic forecasts.
• Work closely with department heads to gather budget inputs, validate assumptions, and ensure alignment with overall business goals.
  
  

• Build and maintain financial models to simulate different financial scenarios and assess their impact on the business.
• Provide insights based on scenario analysis to guide decision-makers.
  
  

• Ensure compliance with regulatory reporting requirements and assist in the preparation of financial reports for regulatory authorities.
  
  

• Bachelor's degree in Finance, Accounting, Business, or a related field. Professional certification (e.g., CFA, ACCA) is a plus.
• Proven experience in financial analysis and decision support within the banking or financial services industry.
• Strong analytical skills with proficiency in financial modeling and data analysis tools.
• Excellent communication skills, with the ability to present complex financial information in a clear and concise manner.
• Detail-oriented with a focus on accuracy and reliability of financial data.
• Proficiency in Microsoft Excel, financial software, and ERP systems.

Our Vision is to be the preferred talent partner in Asia, accurately identifying and integrating high-potential talents for our clients and supporting our candidates' career success.

We have continuously innovated and improved our methods of identifying and assessing talents to deliver successful talent strategies for our clients.

Our client is a renowned, focus-driven group of companies operating in the sustainability and digital sectors, creating opportunities for a smarter and more sustainable future beyond real estate and infrastructure.

We are seeking an exceptional individual to lead the organization's performance management initiatives.

1. Design and implement performance management systems, processes, and tools aligned with organizational objectives to drive excellence.
2. Collaborate with departmental leaders to establish clear performance expectations and metrics for all roles.
3. Develop and facilitate training programs for managers and employees on performance feedback, coaching, and goal-setting.
4. Analyze performance data to identify trends and areas for improvement, providing insights to leadership.
5. Ensure performance management practices comply with company policies, legal requirements, and industry standards.
6. Lead performance review processes, including goal setting, mid-year reviews, and annual evaluations, fostering accountability and recognition.
7. Support managers and employees on performance issues, including improvement plans and disciplinary actions.
8. Stay updated on industry trends in performance management and recommend innovative approaches.

Interested candidates, please click the "Apply To Position " button. All information will be kept confidential. Notification priority will be given to shortlisted candidates.

Employment Agency No: 11C5794

About You

The position will report to the Head of Performance & Planning, working closely with Operation, Process Excellence, Supply Chain, Logistics & other teams within the company. As a Performance Executive, you will be expected to be hands-on to drive cross-functional initiatives along with regional and local teams to ensure end-to-end performance KPIs trajectory & project outcome are achieved

Your Day-to Day

• Define, control & drive performance metrics across functions: Supply Chain, Operation, Logistics.
• Monitor business performance by building the tools & capabilities to detect abnormality & set-up the standard for designing dashboards & reports to provide end-to-end visibility to top managements and day-to-day visibility for ground operations
• Drill down the analysis to find exact root cause for performance gap, rooms for improvement, underlying business risk or bottlenecks that business team are/will be facing
• Track project progress; identify, report and resolve issues and risks in order to launch initiatives on-time and smoothly
• Prepare presentation materials which are pitched at the right level for its audience (e.g. operations staff vs. management)
  

Your Know How

• University Degree in Business, Economics, Mathematics, Statistics, Supply Chain qualification preferred
• At least 1-3 years of experience. Preferably in e-commerce, consulting or operation focus industry
• Demonstrated ability of excelling in fast-paced, changing and ambiguous environments, work under high pressure
• Excellent ability to plan, organize and prioritize work independently
• Strong numeric and analytical ability, yet able to possess macro views
• High level skill in Excel (data modelling, visualization); SQL &/or data visualization tools (Power BI, Tableau) is a strong plus
• Experience in cost orientation, business analysis or business performance management
  
• Experience working in a startup environment is a plus
• Knowledge of operation, supply chain management concept, lean or Kaizen is a plus

Join to apply for the Manager, Health Performance Management & Intelligence role at Prudential Assurance Malaysia Berhad

2 days ago Be among the first 25 applicants

Join to apply for the Manager, Health Performance Management & Intelligence role at Prudential Assurance Malaysia Berhad

Get AI-powered advice on this job and more exclusive features.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

JOB SCOPE

• Manage health portfolio and provider management actively for business growth and sustainability.
• Drive exceptional customer experience by creating business insights through data analytics (Internal & External Data).
• Support our health ambition in becoming the most trusted health partner for our customers.
  
  
  

• Drive performance management and business insights supporting health business growth and sustainability through data analysis and visualization.
• Use of reporting and visualization to transform data into digestible insights for agile decision making with stakeholders.
• Use of advanced analytics for mining of large and complex data for prediction of future trends and formulation of targeted intervention plans.
• Incumbent role focuses on strategy & claims analytics, provider optimization as well as operations efficiency to improve business outcomes.
  
  
  

• Design and build robust analytical models and solutions for actionable insights supporting key strategic decision-making.
• Deliver business requirements within agreed timelines, ensuring quality controls and customer satisfaction.
• Develop and automate management reports / BI dashboards.
• Conduct deep-dive analytics based on business priorities to identify improvement opportunities.
• Practice discipline in documentation of assumptions, observations and findings.
• Lead & manage analytics, data modeling, performance tuning, and query optimization.
• Liaise with business users, Enterprise Architect, and stakeholders to identify business problems and develop state-of-the-art solutions aligned with business objectives.
• Support ad-hoc analysis requests from stakeholders
• Stay abreast of industry trends, emerging technologies, and best practices in business intelligence and analytics.
  
  
  

• Possess a degree in Actuarial Science, Computer Science, Information Management, IT, Applied Statistics, Finance, Accounting, Data Analytics or any related discipline.
  
  
  

• Minimally 5 years of working experience in data analysis and business intelligence, preferably with prior experience in claims analytics.
• Advanced MS Excel skill, strong foundation in data manipulation of large data using tools such as SQL, as well as proficient in BI/visualization tools such as Power BI.
• Excellent writing and communication skills in English.
• Proficient in other Microsoft Application e.g. Power Point and Word.
• Prior experience with Databricks, Visual Basic, R or Python are a plus.
  
  
  

• Passion and strong technical competency in quantitative methods and/or business analytics;
• Ability to translate and articulate technical thoughts and ideas to a larger audience including influencing skills with peers and senior management;
• Passionate about solving problems; possesses a relentless need for investigation and data exploration;
• Ability to lead, multi-task and manage changing priorities effectively;
• Willingness to learn, accept new challenges and go extra mile;
• Self-motivated, resourceful, and enjoy sharing knowledge with team members;
• Proactive, result oriented and takes pride in their quality of work;
• Enjoys working cross-functionally with any business unit
  
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Consulting, Information Technology, and Sales

Referrals increase your chances of interviewing at Prudential Assurance Malaysia Berhad by 2x

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