97 Sql Engineer jobs in Malaysia

EXECUTIVE, DATA MANAGEMENT

Port of Tanjung Pelepas

Posted 12 days ago

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Job Description

About the job EXECUTIVE, DATA MANAGEMENT Role and Impact

To maintain adequate Equipment Bill of Material (BOM) that can be utilized for spare part management and to work very closely within Supply Chain Division, Engineering & Facilities Division, Project Integration Division and Operation Division team to improve and achieve high level of inventory control in order to support Material Planning Department to achieve level of supply ability.

BOM Management

  • Create, modify and maintain accurate and consistent multi-level Bills of Materials (BOMs) for the company's upon data received from engineering.
  • Reviews BOMs to ensure they are complete and accurate prior to releasing them.
  • In coordination with the Engineering and other team members to identify data required and inform of missing data needed to complete any projects.
  • Work closely with key business stakeholders including Engineering, to ensure that BOM lists are constantly maintained and evolve in line with recent modifications or changes.
  • Work with engineering to ensure correct BOMs are being used real time following product changes.
  • Compiling material list for MRP import.
  • Maintain reports and data to ensure information is up to date.
  • Performs other related duties as required and or as assigned.


Document & Process

  • To generate and prepare all types of reports required by the management and other users of inventory reports.
  • To generate and publish weekly and monthly KPI Reports to the management.
Qualifications
  • Candidate must possess at least Bachelor's Degree/Professional Degree in Mechanical/Electrical/Industrial Engineering
Experience
  • Minimum 3 - 5 years experiences in Bill of Material Management
Skills
  • MRP/ERP system experience
  • Can work independently
  • Process oriented
  • Ability to understand, explain, apply and guide others on assessing and managing risks, use and integrate PTP information systems and provide optimal support.
  • Ability to comprehend, explain and assure the quality of IMS, manage documents, and master database and use of Information System & Tech Knowledge, analyze data & manage use of information and use data for decision making.
  • Aware and understand on the quality assurance and control.
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Data Management Consultant

Katalyst Data Management

Posted 12 days ago

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Job Description

At Katalyst Data Management, we are dedicated to delivering innovative solutions that drive success for our clients. Our commitment to excellence and continuous improvement has established us as a leader in the industry. As we expand our consulting services, we are looking to connect with talented individuals who can help us achieve our vision.

Position Overview

We are currently accepting applications for the role of Data Management Consultant to build a pool of qualified candidates for future consulting opportunities. While there are no immediate openings, we recognize the growing demand for skilled data management professionals and want to be prepared to engage top talent as projects arise.

Key Responsibilities Examples

  • Collaborate with clients to assess their data management needs and develop actionable strategies.
  • Design, implement, and optimize data management processes and systems.
  • Ensure data quality and integrity through effective data governance practices.
  • Analyze and interpret complex data sets, providing insights and recommendations for improvement.
  • Train and support client teams on best practices in data management.

Qualifications

  • Bachelor’s degree in data management, Computer Science, Business Administration, or a related field.
  • Proven experience in data management consulting, data governance, or relevant roles.
  • Strong analytical skills and experience with data analysis tools and software.
  • Excellent problem-solving capabilities and attention to detail.
  • Effective communication and interpersonal skills to work collaboratively with clients and teams.

Why Join Katalyst Data Management?

  • Opportunity to work on a variety of projects with diverse clients.
  • Engage in a flexible work environment with opportunities for remote consulting.
  • Contribute to innovative solutions that make a tangible impact.

If you are interested in being considered for future Data Management Consultant opportunities, please submit your resume and a brief cover letter outlining your qualifications and experience in the position by clicking the apply button.

We look forward to reviewing your application and possibly connecting with you for future opportunities!

Katalyst Data Management is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries Oil and Gas

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Manager, Data Management

Kuala Lumpur, Kuala Lumpur MYDATA INFOMATICA

Posted 12 days ago

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Job Description

14 hours ago Be among the first 25 applicants

Direct message the job poster from MYDATA INFOMATICA

Head of HR | HR Manager | Strategic HR Leader | Driving HR Transformation & Talent Strategy | Talent Development & Succession Planning

MYDATA Infomatica Sdn Bhd is a licensed Credit Reporting Agency (CRA) under the CRA Act 2010, based in Kuala Lumpur. Driven by a mission to promote financial inclusion, we specialize in leveraging alternative data and advanced analytics to challenge traditional credit assessment methods. Through innovative RegTech solutions, we strive to deliver accurate credit insights that empower individuals and businesses with better access to financial opportunities.

In this role, you will lead data governance, quality, and operations in a fast-paced environment. If you have a strong background in data management, analytics tools (SQL, Python, Power BI), and enjoy working with regulatory or financial data, this is your chance to drive impact. Your contribution will be essential in managing data integrity and shaping innovative solutions that create lasting value for customers and stakeholders.

KEY RESPONSIBILITIES

Data Governance & Management

  • Oversee and execute daily data operations, including ingestion, formatting, mapping, and staging of incoming data from subscribers, JIM, SSM, and CCRIS.
  • Develop, maintain and execute data dictionaries, standard operating procedures (SOPs), and quality assurance frameworks.
  • Ensure all data usage aligns with the Credit Reporting Agencies Act 2010 and PDPA 2010.

Data Quality & Accuracy

  • Monitor, improve and execute data accuracy, consistency, and completeness through automated and manual quality checks.
  • Lead root cause analysis for data errors or anomalies and implement corrective actions.
  • Coordinate periodic data audits and cleansing initiatives.

Team & Process Management

  • Supervise and guide a team of data analysts or data operations executives.
  • Develop work plans, KPIs, and schedules for efficient data workflow and delivery timelines.
  • Collaborate with IT, compliance, and customer service teams on data-related issues or enhancements.

System Integration & Automation

  • Support the integration of new data sources or partners via APIs, SFTP, or batch processing.
  • Drive automation of data pipelines, ETL (extract, transform, load) processes and data integration processesto collect data from different sources, clean and format it, and store it in a usable format in a data warehouse or database
  • Create reporting tools to improve operational efficiency.

Reporting & Documentation

  • Generate operational and exception reports for internal use and regulatory compliance.
  • Ensure timely submission of statutory reports and maintain data traceability and audit trails.
  • Prepare presentations and dashboards for management review.
  • Perform any other duties and responsibilities from time to time.
  • Collaborate with all cross-functional teams to ensure that objectives and deliverables are achieved in a timely manner.
  • Manage and monitor direct reports / special projects / initiatives in various areas by establishing objectives and following up.
  • Prepare detailed reporting and metrics using verified data.

QUALIFICATIONS

  • Minimum Bachelor’s Degree in Data Science, Computer Science, Information Systems, Statistics, or related field.
  • Postgraduate qualifications or professional certifications such as Six Sigma, ISO 27001, or Data Governance are considered an added advantage.
  • At least 5–8 years of experience in data operations or management, including 2–3 years in a supervisory or managerial role.
  • Experience in credit reporting, financial services, or regulatory environments is preferred.
  • Strong understanding of data architecture, ETL tools, and data quality frameworks.
  • Proficient in SQL, Python, Excel, Power BI, or similar tools.
  • Familiar with credit data (CCRIS, Trade Credit Reference, SSM, Litigation), bankruptcy records (JIM), and KYC/eKYC processes.
  • High attention to detail with structured, process-driven thinking.
  • Strong leadership, stakeholder management, and communication skills.
  • Able to work under pressure and meet tight deadlines.
  • Demonstrates integrity, teamwork, innovation, and a focus on efficiency and productivity.

WHY JOIN US

  • Comprehensive medical and benefits for your family, ensuring your well-being is our top priority.
  • Rest easy with our insurance coverage, providing you with security and assurance.
  • Stay energized with meal credit in our inhouse cafe, keeping you fueled throughout the day.
  • An in-house futsal court, badminton court, plus a gym for post-work workouts.
  • A variety of fun-filled events and gatherings to unwind.
  • Achieve a healthy work-life balance, ensuring you thrive both in and out of the office.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Contract
Job function
  • Job function Management and Product Management

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Data Management Coordinator

Selangor, Selangor Grace Community Services

Posted 12 days ago

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Job Description

This job is about making sure our organization's data is correct and well-organized. You might like this job because you’ll work with a team, help improve social programs, and ensure our data tells a clear story of impact.

The Data Management Coordinator ensures that accurate and up-to-date data is collected, consolidated, and maintained from all of the organization’s social work programs. This role works closely with program staff to standardize reporting formats, verify data accuracy, and maintain an organized, secure database, and impact measurement.

Job Requirements Key Responsibilities

Data Coordination & Collection

  • Act as the central point of contact for all program data.
  • Collect monthly data from social works programs.
  • Ensure all program teams submit data in a consistent format and on time.

Data Entry & Updating

  • Maintain an accurate and updated central database for all social work programs.
  • Regularly verify and clean data to ensure completeness and accuracy.
  • Work with program staff to correct errors or fill missing information.

System Management

  • Develop and improve data collection templates, guidelines, and processes.
  • Ensure compliance with data privacy and confidentiality policies.
  • Work with IT or software providers to troubleshoot and improve database tools.
Qualifications & Requirements

Education & Experience

  • Diploma/Degree in Data Management, Social Sciences, or related field.
  • Minimum 2 years of experience in data collection, entry, and reporting.
  • Experience in the nonprofit or social service sector is an advantage.

Technical Skills

  • Experience with Google Sheets or cloud-based data tools.
  • Knowledge of basic data analysis and visualization.

Other Skills

  • High attention to detail and accuracy.
  • Strong time management and organizational skills.
  • Ability to work with multiple teams and meet deadlines.
  • Good communication skills to explain data needs and findings.

Personal Attributes

  • Reliable and consistent in meeting reporting schedules.
  • Methodical and organized in handling multiple data sources.
  • Respectful of confidentiality when handling sensitive information.
To extend a helping hand to the needy by providing shelter to the homeless, food for the hungry, clothing for the naked and counseling for the distressed. #J-18808-Ljbffr
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Data Management Consultant

Kuala Kubu Bharu Katalyst Data Management

Posted 1 day ago

Job Viewed

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Job Description

At Katalyst Data Management, we are dedicated to delivering innovative solutions that drive success for our clients. Our commitment to excellence and continuous improvement has established us as a leader in the industry. As we expand our consulting services, we are looking to connect with talented individuals who can help us achieve our vision.

Position Overview

We are currently accepting applications for the role of Data Management Consultant to build a pool of qualified candidates for future consulting opportunities. While there are no immediate openings, we recognize the growing demand for skilled data management professionals and want to be prepared to engage top talent as projects arise.

Key Responsibilities Examples

Collaborate with clients to assess their data management needs and develop actionable strategies. Design, implement, and optimize data management processes and systems. Ensure data quality and integrity through effective data governance practices. Analyze and interpret complex data sets, providing insights and recommendations for improvement. Train and support client teams on best practices in data management.

Qualifications

Bachelor’s degree in data management, Computer Science, Business Administration, or a related field. Proven experience in data management consulting, data governance, or relevant roles. Strong analytical skills and experience with data analysis tools and software. Excellent problem-solving capabilities and attention to detail. Effective communication and interpersonal skills to work collaboratively with clients and teams.

Why Join Katalyst Data Management?

Opportunity to work on a variety of projects with diverse clients. Engage in a flexible work environment with opportunities for remote consulting. Contribute to innovative solutions that make a tangible impact.

If you are interested in being considered for future Data Management Consultant opportunities, please submit your resume and a brief cover letter outlining your qualifications and experience in the position by clicking the apply button.

We look forward to reviewing your application and possibly connecting with you for future opportunities!

Katalyst Data Management is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

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Support Escalation Engineer - SQL Engine

Kuala Lumpur, Kuala Lumpur Microsoft

Posted 12 days ago

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Support Escalation Engineer - SQL Engine

Microsoft Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Support Escalation Engineer - SQL Engine

Microsoft Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Support Escalation Engineer - SQL Engine role at Microsoft

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With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

When was the last time you got in on the ground floor of a new technology - no, strike that, a new field? We’re expanding the team chartered with creating and delivering a new support experience for customers working in Data and Artificial Intelligence. We need people who love helping customers solve tough problems; people who can develop processes and systems that ensure success for our customers and our team; and those who can thrive in ambiguity (who knows what types of challenges and problems we’ll encounter). Sounds fun? Challenging? Tough? If that appeals to you *and* you work well in a team, then we want to hear from you!

The SQL Core CSS Support Engineer plays a critical role in delivering world-class technical support to enterprise customers using Microsoft SQL Server technologies. This role is part of the Customer Service & Support (CSS) organization, which is committed to empowering every person and organization to achieve more by resolving complex technical issues, driving customer satisfaction, and contributing to product improvement.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

  • Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
  • Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
  • You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
  • Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.

Qualifications

Required Qualifications:

  • Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience
  • OR 5+ years of technical support, technical consulting experience, or information technology experience.
  • OR equivalent experience

Preferred Qualifications

Required (but not limited to the below) Skills & experience in the following areas:

  • MS SQL Server DBA experience
  • Installing, upgrading & updating SQL Server
  • Configuring & Administrating SQL Server and SQL Server on Azure VM as per best practices.
  • Backup Strategies
  • Performance Tuning & optimizing.
  • High Availability & DR solutions (AlwaysOn Availability Groups, FCI, Windows Server Clustering Service, Replication, LogShipping)
  • Security (Encryption at rest(TDE), Encryption in transit(SSL))
  • Compression
  • Understanding of Database properties and advanced configuration options
  • Table Partitioning

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries Software Development

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Support Escalation Engineer - SQL Engine

Kuala Lumpur, Kuala Lumpur Microsoft

Posted 12 days ago

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Job Description

Responsibilities (Text Only) • Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. • Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. • You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. • Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications (Text Only) Required Qualifications: • Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience o OR 5+ years of technical support, technical consulting experience, or information technology experience. o OR equivalent experience Preferred Qualifications: Required (but not limited to the below) Skills & experience in the following areas: • MS SQL Server DBA experience • Installing, upgrading & updating SQL Server • Configuring & Administrating SQL Server and SQL Server on Azure VM as per best practices. • Backup Strategies • Performance Tuning & optimizing. • High Availability & DR solutions (AlwaysOn Availability Groups, FCI, Windows Server Clustering Service, Replication, LogShipping) • Security (Encryption at rest(TDE), Encryption in transit(SSL)) • Compression • Understanding of Database properties and advanced configuration options • Table Partitioning Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a requestvia the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. #J-18808-Ljbffr
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Support Escalation Engineer - SQL Engine

Kuala Lumpur, Kuala Lumpur Microsoft Corporation

Posted 13 days ago

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Job Description

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.
When was the last time you got in on the ground floor of a new technology - no, strike that, a new field? We're expanding the team chartered with creating and delivering a new support experience for customers working in Data and Artificial Intelligence. We need people who love helping customers solve tough problems; people who can develop processes and systems that ensure success for our customers and our team; and those who can thrive in ambiguity (who knows what types of challenges and problems we'll encounter). Sounds fun? Challenging? Tough? If that appeals to you *and* you work well in a team, then we want to hear from you!
The SQL Core CSS Support Engineer plays a critical role in delivering world-class technical support to enterprise customers using Microsoft SQL Server technologies. This role is part of the Customer Service & Support (CSS) organization, which is committed to empowering every person and organization to achieve more by resolving complex technical issues, driving customer satisfaction, and contributing to product improvement.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
- Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.
**Qualifications**
Required Qualifications:
- Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience
o OR 5+ years of technical support, technical consulting experience, or information technology experience.
o OR equivalent experience
Preferred Qualifications:
Required (but not limited to the below) Skills & experience in the following areas:
- MS SQL Server DBA experience
- Installing, upgrading & updating SQL Server
- Configuring & Administrating SQL Server and SQL Server on Azure VM as per best practices.
- Backup Strategies
- Performance Tuning & optimizing.
- High Availability & DR solutions (AlwaysOn Availability Groups, FCI, Windows Server Clustering Service, Replication, LogShipping)
- Security (Encryption at rest(TDE), Encryption in transit(SSL))
- Compression
- Understanding of Database properties and advanced configuration options
- Table Partitioning
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.

Support Escalation Engineer - SQL Engine

Kuala Lumpur, Kuala Lumpur Microsoft

Posted 1 day ago

Job Viewed

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Job Description

Responsibilities (Text Only) • Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. • Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. • You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. • Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.

Qualifications (Text Only) Required Qualifications: • Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience o OR 5+ years of technical support, technical consulting experience, or information technology experience. o OR equivalent experience

Preferred Qualifications: Required (but not limited to the below) Skills & experience in the following areas: • MS SQL Server DBA experience • Installing, upgrading & updating SQL Server • Configuring & Administrating SQL Server and SQL Server on Azure VM as per best practices. • Backup Strategies • Performance Tuning & optimizing. • High Availability & DR solutions (AlwaysOn Availability Groups, FCI, Windows Server Clustering Service, Replication, LogShipping) • Security (Encryption at rest(TDE), Encryption in transit(SSL)) • Compression • Understanding of Database properties and advanced configuration options • Table Partitioning

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a requestvia the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. #J-18808-Ljbffr
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Support Escalation Engineer - SQL Engine

Kuala Lumpur, Kuala Lumpur Microsoft

Posted 1 day ago

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Support Escalation Engineer - SQL Engine

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Support Escalation Engineer - SQL Engine

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Microsoft Support Escalation Engineer - SQL Engine

Microsoft Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join to apply for the

Support Escalation Engineer - SQL Engine

role at

Microsoft Get AI-powered advice on this job and more exclusive features. With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

When was the last time you got in on the ground floor of a new technology - no, strike that, a new field? We’re expanding the team chartered with creating and delivering a new support experience for customers working in Data and Artificial Intelligence. We need people who love helping customers solve tough problems; people who can develop processes and systems that ensure success for our customers and our team; and those who can thrive in ambiguity (who knows what types of challenges and problems we’ll encounter). Sounds fun? Challenging? Tough? If that appeals to you *and* you work well in a team, then we want to hear from you!

The SQL Core CSS Support Engineer plays a critical role in delivering world-class technical support to enterprise customers using Microsoft SQL Server technologies. This role is part of the Customer Service & Support (CSS) organization, which is committed to empowering every person and organization to achieve more by resolving complex technical issues, driving customer satisfaction, and contributing to product improvement.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.

Qualifications

Required Qualifications:

Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience

Preferred Qualifications

Required (but not limited to the below) Skills & experience in the following areas:

MS SQL Server DBA experience Installing, upgrading & updating SQL Server Configuring & Administrating SQL Server and SQL Server on Azure VM as per best practices. Backup Strategies Performance Tuning & optimizing. High Availability & DR solutions (AlwaysOn Availability Groups, FCI, Windows Server Clustering Service, Replication, LogShipping) Security (Encryption at rest(TDE), Encryption in transit(SSL)) Compression Understanding of Database properties and advanced configuration options Table Partitioning

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Seniority level

Seniority level Not Applicable Employment type

Employment type Full-time Job function

Job function Information Technology Industries Software Development Referrals increase your chances of interviewing at Microsoft by 2x Get notified about new Support Escalation Engineer jobs in

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