What Jobs are available for Specialist Positions in Malaysia?

Overview

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Pay Time Benefits team focuses on supporting pay time and benefits processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business. As a Payroll Subject Matter Expert, you are responsible for end to end payroll processing, coordinating complex P&C requests and being the internal and external escalation point for the PTB Specialists/colleagues. In this role, you will foster knowledge building and support end to end resolution of cases, projects in PTB, will be delivering training on systems, tools and processes, ensuring quality data maintenance by regular checks and assisting implementing corrective actions. In this position you will ensure that all relevant process documentation is up to date. The Payroll SME also focuses on projects, system testing and continuous improvement initiatives. Responsibilities

Operations and Service Delivery Ensure end to end ownership of resolution, consistent and reliable service delivery for customers serviced, operations according to defined KPIs and SLAs and regulatory compliance in line with the countries, customers and regulations.

Handle end to end payroll processes in house from execution, checking, finalizing and reporting, etc.

Implement processes and initiatives to ensure continuous improvement as well as service enhancement.

Align service delivery and quality with overarching objectives of the global People Support Solutions organization. Manage service quality expectations and address customer concerns.

Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes focused way.

Coordination of Complex PTB Requests Provide customer service on PTB related activities, such as inquiry resolution, request management, and troubleshooting for end to end customer experience.

Execute system data maintenance and business process activities in support of P&C business processes (payroll, time and benefits etc).

Act as escalation point for PTB team on high complex issues.

In the team assigned, support appropriate process execution, Servicing regulatory compliance / Audit readiness.

Support PTB team in system maintenance activities and operations in troubleshooting and in escalations to Tier 3 (IT/P&C/Vendor).

Support for PTB Team leads/PTB Operations Manager and contributes to the strategic vision and direction, and accountable for implementing the strategic direction.

Develop new approaches to complex problems potentially influencing others to change their point of view and leading others to solve the problem.

Training Delivery and Ensure Data Quality Advise and train stakeholders on process and system. Identify training needs and propose training activities (internal and external). Deliver training on system, tools, processes if needed.

Attend community meetings and cascade information to the appropriate levels.

Process Documentation Correctness Collaborate with other P&C chapters to keep training materials and process documentation up to date.

Follow the system and process updates and embed new knowledge in the existing community.

Ensure process and systems documentation is up to date through coordinating the update of SWIs and local SOP documentation.

Projects Delivery, System Management and Continuous Improvement Contributes to continuous improvement initiatives. Participates in People Support Solution systems and business process innovation projects.

Manage and collaborate with vendors on system performance, design and perform system testing.

Cross-Functional Collaboration Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers and achieve our People Support Solutions vision by driving global consistency through collaboration.

Who you are

In this role, you will be working within a team of Specialists focusing on our customers and collaborating with teams across various functions and levels within the organization. You bring the following Competencies and Experience: 6+ years of related experience in Pay Time Benefits Subject Matter Expert experience in a HR Shared Services Environment. deep knowledge of pay time benefits - especially tax and social insurance

University degree, HR preferred

Critical thinking and solution oriented mindset. Proven track record of being able to deliver in a matrix organization

Ability to navigate complex HR Data structure. Experience on HR Processes and expertise end-to-end HR pay, time, benefits processes

Strong knowledge in business solutions like Workday or SAP and its business processes

Fluent in English and Chinese are required

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.

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At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
The Pay Time Benefits team focuses on supporting pay time and benefits processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.
As a Payroll Subject Matter Expert, you are responsible for end to end payroll processing, coordinating complex P&C requests and being the internal and external escalation point for the PTB Specialists/colleagues. In this role, you will foster knowledge building and support end to end resolution of cases, projects in PTB, will be delivering training on systems, tools and processes, ensuring quality data maintenance by regular checks and assisting implementing corrective actions. In this position you will ensure that all relevant process documentation is up to date. The Payroll SME also focuses on projects, system testing and continuous improvement initiatives.
**Responsibilities**
+ **Operations and Service Delivery**
+ Ensure end to end ownership of resolution, consistent and reliable service delivery for customers serviced, operations according to defined KPIs and SLAs and regulatory compliance in line with the countries, customers and regulations.
+ Handle end to end payroll processes in house from execution, checking, finalizing and reporting, etc.
+ Implement processes and initiatives to ensure continuous improvement as well as service enhancement.
+ Align service delivery and quality with overarching objectives of the global People Support Solutions organization. Manage service quality expectations and address customer concerns.
+ Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes focused way.
+ **Coordination of Complex PTB Requests**
+ Provide customer service on PTB related activities, such as inquiry resolution, request management, and troubleshooting for end to end customer experience.
+ Execute system data maintenance and business process activities in support of P&C business processes (payroll, time and benefits etc).
+ Act as escalation point for PTB team on high complex issues.
+ In the team assigned, support appropriate process execution, Servicing regulatory compliance / Audit readiness.
+ Support PTB team in system maintenance activities and operations in troubleshooting and in escalations to Tier 3 (IT/P&C/Vendor).
+ Support for PTB Team leads/PTB Operations Manager and contributes to the strategic vision and direction, and accountable for implementing the strategic direction.
+ Develop new approaches to complex problems potentially influencing others to change their point of view and leading others to solve the problem.
+ **Training Delivery and Ensure Data Quality**
+ Advise and train stakeholders on process and system. Identify training needs and propose training activities (internal and external). Deliver training on system, tools, processes if needed.
+ Attend community meetings and cascade information to the appropriate levels.
+ **Process Documentation Correctness**
+ Collaborate with other P&C chapters to keep training materials and process documentation up to date.
+ Follow the system and process updates and embed new knowledge in the existing community.
+ Ensure process and systems documentation is up to date through coordinating the update of SWIs and local SOP documentation.
+ **Projects Delivery, System Management and Continuous Improvement**
+ Contributes to continuous improvement initiatives. Participates in People Support Solution systems and business process innovation projects.
+ Manage and collaborate with vendors on system performance, design and perform system testing.
+ **Cross-Functional Collaboration**
+ Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers and achieve our People Support Solutions vision by driving global consistency through collaboration.
**Who you are**
**In this role, you will be working within a team of Specialists focusing on our customers and collaborating with teams across various functions and levels within the organization, specifically** **Roche China as the key customer group** **.**
**You bring the following Competencies and Experience:**
+ 6+ years of related experience in Pay Time Benefits Subject Matter Expert experience in a HR Shared Services Environment. deep knowledge of pay time benefits - especially China tax and social insurance
+ University degree, HR preferred
+ Critical thinking and solution oriented mindset. Proven track record of being able to deliver in a matrix organization
+ Ability to navigate complex HR Data structure. Experience on HR Processes and expertise end-to-end HR pay, time, benefits processes
+ Strong knowledge in business solutions like Workday or SAP and its business processes
+ Strong communication skills in English and Mandarin (written and spoken) are essential. Additional language skills are a plus.
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position

The Employee Lifecycle Management team focuses on supporting ELM processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business. As a Employee Lifecycle Management Subject Matter Expert, you are responsible for coordinating complex P&C requests and being the internal escalation point for the ELM Specialists and Senior Specialist. In this role, you will be delivering training on systems, tools and processes, ensuring quality data maintenance by regular checks and assisting implementing corrective actions. In this position you will ensure that all relevant process documentation is up to date. The ELM SME also focuses on projects, system testing and continuous improvement initiatives. Responsibilities Ensure consistent and reliable service delivery to customers, implementing processes for continuous improvement, and aligning service quality with the global People Support Solutions objectives

Manage service quality, addressing customer concerns, and ensuring compliance with regulations. Additionally, taking ownership of operations, meeting KPIs and SLAs, and developing proactive relationships with key stakeholders to focus on customer outcomes.

Execute system data maintenance and business process activities in support of P&C business processes (onboarding, movement, off boarding etc.)

Act as SPOC for internal escalations (Tier 2), support P&C chapters in system maintenance activities, and support operations in troubleshooting and in escalations to Tier 3 (IT/P&C)

In team assigned, support appropriate process execution, Servicing regulatory compliance / Audit readiness

Advise and train stakeholders on process and system.Deliver solution and process training and act as a point of contact for all training related topics

Collaborate with other P&C chapters keep training materials and process documentation up to date

Lead project streams or small projects or initiatives within the respective area

Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers.

Who you are In this role, you will be working within a team of Specialists and ELM Partners focusing on our customers and collaborating with teams across various functions and levels within the organization. You bring the following Experience: 3+ years of related experience in Employee Lifecycle Management Subject Matter Expert experience in a HR Shared Services Environment.

Deep knowledge of Employee Lifecycle Management with solid understanding of Shared Service Center Processes and environment

Ability to navigate complex HR Data structure

Strong knowledge in business solutions like Workday and its business processes

Fluent in English, additional languages a plus based on region (i.e. German, French, Italian, Spanish, Portuguese, Hungarian, Chinese)

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.

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Subject Matter Expert - Employee Lifecycle Management

Join to apply for the

Subject Matter Expert - Employee Lifecycle Management

role at

Roche . At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. Overview

The Employee Lifecycle Management (ELM) team supports ELM processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes. The team ensures end-to-end process completion in line with customer-focused principles to make Roche People Practices work for the business. Responsibilities

Ensure consistent and reliable service delivery to customers, implementing processes for continuous improvement, and aligning service quality with the global People Support Solutions objectives. Manage service quality, address customer concerns, ensure compliance with regulations, own operations, meet KPIs and SLAs, and develop proactive relationships with key stakeholders to focus on customer outcomes. Execute system data maintenance and business process activities in support of P&C processes (onboarding, movement, offboarding, etc.). Act as SPOC for internal escalations (Tier 2), support P&C chapters in system maintenance activities, and assist operations in troubleshooting and in escalations to Tier 3 (IT/P&C). Support appropriate process execution and Servicing regulatory compliance / Audit readiness within the team. Advise and train stakeholders on processes and systems. Deliver solution and process training and act as a point of contact for all training-related topics. Collaborate with other P&C chapters to keep training materials and process documentation up to date. Lead project streams or small projects or initiatives within the respective area. Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers. Qualifications

3+ years of related experience in Employee Lifecycle Management and Subject Matter Expert experience in a HR Shared Services Environment. Deep knowledge of Employee Lifecycle Management with a solid understanding of Shared Service Center processes and environment. Ability to navigate complex HR data structures. Strong knowledge in business solutions like Workday and its business processes. Fluent in English; additional languages are a plus based on region (e.g., German, French, Italian, Spanish, Portuguese, Hungarian, Chinese). About Roche / Equal Opportunity

Roche is an Equal Opportunity Employer. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Overview

In Schneider Electric, everything we do is geared towards advancing progress and sustainability for all—our colleagues, customers, partners, and the communities and societies we serve. Whether it's through our products, software, and services that propel the digital transformation of energy management and automation, or through our corporate citizenship and volunteer activities, we make a meaningful impact by empowering people and organizations to become more resilient, electric, and digital. We are committed to accelerating the global transition to smart and sustainable energy solutions and safeguarding operations through our Cybersecurity team. Schneider Electric is a global leader in energy management and automation, with a presence in over 100 countries and a workforce of over 140,000 employees. Our technologies, software, and services empower customers to optimize operations, enhance sustainability, and ensure resilience in a digital world. The Role

Power Systems Cybersecurity Regional SME Execution is responsible for overseeing the execution phase of Customer Projects and Service Operations. The role aims to ensure that execution-related risks are mitigated throughout the lifecycle and to support transformation and governance of cybersecurity in projects and services. What will you do?

Implement and manage cyber-specific control gates along the customer project process. Raise awareness and provide training on risk mitigation activities for each control gate. Develop KPIs and dashboards to monitor compliance levels, identify gaps, and address areas for improvement. Engage the broader ecosystem of cybersecurity experts to fully leverage their expertise. Provide regular feedback, including lessons learned, to the Cybersecurity Governance team to enhance processes, systems, and the operating model. Support any other operations-related cybersecurity initiative as needed. What qualifications will make you successful?

Key Skills and Requirements: In-depth knowledge of Cybersecurity and Risk Management, along with industry and cybersecurity standards. Experience in defining and managing cybersecurity programs, with a solid understanding of KPI definition and monitoring. Proficient in Industrial Automation, Control Systems, and related Power System Products across multiple lines of business, particularly in communication and systems network features. Familiarity with EcoStruxure or equivalent architectures. Strong persuasive skills and the ability to manage stakeholders in a highly matrixed organization. High comprehension of global challenges and strategic objectives. Excellent analytical, interpersonal, organizational, writing, and communication skills. Ability to articulate the impact of cybersecurity on projects and service security, and on Schneider Electric’s reputation. Ability to manage multiple tasks simultaneously and collaboratively. Experience with handling secure/sensitive documentation. A degree in IT, Computing, Engineering, or a related field from a reputable university. Demonstrated experience in driving transformation initiatives. Familiarity with project and service business environments and processes. Over 5 years of experience in OT/IT security, with the ability to engage effectively with Senior Management, Product teams, Engineering teams, and the broader business community. Fluency in English; proficiency in additional languages is an advantage. What’s in it for me?

Global Family Leave Comprehensive medical coverage for employee and dependents Worldwide Employee Stock Ownership Hybrid work arrangement (New Ways of Working) …and more! Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic.

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Subject Matter Expert - Employee Lifecycle Management page is loaded# Subject Matter Expert - Employee Lifecycle Managementlocations:

Petaling Jayatime type:

Tempo integralposted on:

Publicado hojetime left to apply:

Data de término: 31 de outubro de 2025 (27 dias restantes para se candidatar)job requisition id:

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,

where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.# # The PositionThe Employee Lifecycle Management team focuses on supporting ELM processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.As a Employee Lifecycle Management Subject Matter Expert, you are responsible for coordinating complex P&C requests and being the internal escalation point for the ELM Specialists and Senior Specialist.

In this role, you will be delivering training on systems, tools and processes, ensuring quality data maintenance by regular checks and assisting implementing corrective actions.

In this position you will ensure that all relevant process documentation is up to date.

The ELM SME also focuses on projects, system testing and continuous improvement initiatives.**Responsibilities*** Ensure consistent and reliable service delivery to customers, implementing processes for continuous improvement, and aligning service quality with the global People Support Solutions objectives* Manage service quality, addressing customer concerns, and ensuring compliance with regulations. Additionally, taking ownership of operations, meeting KPIs and SLAs, and developing proactive relationships with key stakeholders to focus on customer outcomes.* Execute system data maintenance and business process activities in support of P&C business processes (onboarding, movement, off boarding etc.)* Act as SPOC for internal escalations (Tier 2), support P&C chapters in system maintenance activities, and support operations in troubleshooting and in escalations to Tier 3 (IT/P&C)* In team assigned, support appropriate process execution, Servicing regulatory compliance / Audit readiness* Advise and train stakeholders on process and system. Deliver solution and process training and act as a point of contact for all training related topics* Collaborate with other P&C chapters

keep training materials and process documentation up to date* Lead project streams or small projects or initiatives within the respective area* Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers.**Who you are**In this role, you will be working within a team of Specialists and ELM Partners focusing on our customers and collaborating with teams across various functions and levels within the organization.You bring the following Experience:* 3+ years of related experience in Employee Lifecycle Management Subject Matter Expert experience in a HR Shared Services Environment.* Deep knowledge of Employee Lifecycle Management with solid understanding of Shared Service Center Processes and environment* Ability to navigate complex HR Data structure* Strong knowledge in business solutions like Workday and its business processes* Fluent in English, additional languages a plus based on region (i.e. German, French, Italian, Spanish, Portuguese, Hungarian, Chinese)# Who we areA healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.Let’s build a healthier future, together.**Roche is an Equal Opportunity Employer.** #J-18808-Ljbffr

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People Services L&D Subject Matter Expert / Lead

role at

STMicroelectronics Join to apply for the

People Services L&D Subject Matter Expert / Lead

role at

STMicroelectronics OUR STORY At ST, we believe in the power of technology to drive innovation and make a positive impact on people, business, and society. We are a global semiconductor company, and our advanced technology & chips forms the hidden part of the world we live in today. When you join ST, you will be part of a global business of more than 115 nationalities and present in 40 countries, 50,000+ diverse and dedicated creators & makers of technology around the world! Developing technologies takes more than talent: it takes amazing people who understand collaboration and respect. People with passion and desire to disrupt the status quo, push boundaries and drive innovation – whilst unlocking your own potential. Overview

Join our newly established People Services team in Kuala Lumpur as we expand our capabilities in Payroll, Employee Life Cycle (ELC), Learning & Development (L&D), Compensation & Benefits (C&B), and global processes. This role supports the phased transition of activities from countries including Malaysia, Taiwan, Japan, South Korea, Singapore, Philippines, Australia, Thailand, Indonesia, Vietnam, and Pakistan. Our goal is to centralize virtual support activities at our Kuala Lumpur hub. Key Responsibilities

Project Management: Act as the Person in Charge for transitioning activities by working closely with HR Centers of Excellence and stakeholders across countries. Ensure compliance with country-specific and company-wide policies. Develop and maintain documentation related to L&D processes, including preparation and validation. Collaborate with the HR Innovation and HRMS teams for system testing (User Acceptance Testing - UAT). Identify and implement process improvement opportunities by eliminating redundant activities. Leadership Management: Lead, mentor, and manage a team responsible for data processing, accuracy, and compliance. Assign tasks, set performance goals, and monitor workload distribution. Conduct regular one-on-one meetings with direct reports to provide feedback, coaching, and support for professional development. Provide training and guidance to the HR Services team on data management best practices. Operations Management: Oversee transactional L&D processes and serve as the escalation point for stakeholders. Address and resolve operational issues promptly and effectively. Prepare periodic and ad-hoc reports as required. Maintain and update user guides related to People Services L&D management. Coordinate internal training logistics including vendor engagement, government claims, scheduling, and attendance tracking. Develop and maintain the learning request tracker and training calendar to support planning and resource allocation. Administer the Learning Management System – uploading courses, managing enrollments, tracking completions, and providing user support. Generate monthly and ad hoc training reports and dashboards, highlighting usage, trends, training hours, and learning impact. Opportunities: Contribute to the development of collaborative working methods. Drive process and system improvements through digitalization and automation. Grow professionally in a dynamic and evolving environment. Qualifications: Over 6 years’ experience in HR Services operations, preferably within L&D or HR Services startups. Strong communication skills with meticulous attention to detail and a customer-service mindset. Deep understanding of HR best practices, compliance, and process improvement methodologies. Proven ability to collaborate effectively across functions and geographies. Proficient with HR systems such as Oracle, Workday, SuccessFactors, or SAP, and experienced in using HR ticketing tools like ServiceNow. Intermediate proficiency in Microsoft Excel (pivot tables, charts) and comfortable working with data sets. Certified Lean Six Sigma Yellow Belt or above (advantageous). Working at ST means innovating for a future that we want to make smarter, greener, in a responsible and sustainable way. Our technology starts with you. Join us and start the future! To discover more, visit st.com/careers

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Overview

The Solution Area Specialist (SAS) is a customer- and partner-facing technical expert Seller who collaborates with Vendor Digital Sales (VDS) sellers to drive customer engagements. The SAS plays a critical role in scoping customer needs, identifying relevant Microsoft solutions, and supporting technical solution planning and migrations. This role is pivotal in the early stages (Stages 1–3) of the Microsoft Customer Engagement Methodology (MCEM) across all VDS sales motions—Scale, Renewal Centre of Excellence (RCOE), and Top Unmanaged (TUM). Key Responsibilities

Engage on Focused Accounts to identify Opportunities on Microsoft Azure and orchestrate throughout the sales cycle and close. Partner with VDS sellers to deliver technical expertise during customer engagements and upsell to next logical workloads. Scope customer requirements and align them with Microsoft Cloud solutions. Support technical planning, demos, and migration strategies. Engage in MCEM stages 1–3 to ensure seamless customer onboarding and solution alignment. Maintain pipeline hygiene and contribute to opportunity deal guidance using MSX tools. Collaborate with internal stakeholders and partners to ensure solution feasibility and customer satisfaction. Skills & Qualifications

Minimum 5 years of experience in sales, sales management, or digital sales motions Deep technical expertise (Level 300) in a Microsoft Azure. Strong communication and consultative skills to inspire and guide customers. Proven ability to work cross-functionally with sellers, partners, and technical teams. Analytical mindset with strong problem-solving capabilities. Certifications

Required:

Two Associate-level certifications relevant to the assigned Solution Area Preferred:

Two Expert-level Microsoft Certified credentials aligned with the Cloud Solution Area Seniority level

Associate Employment type

Full-time Job function

Information Technology and Sales Industries

Outsourcing and Offshoring Consulting Referrals increase your chances of interviewing at Denave by 2x

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Job Purpose:

Designs, builds, installs and maintains test equipment and installs software used in the production and service areas. Troubleshoots, repairs and modifies electronic assemblies and sub-assemblies of complex circuit boards and systems. Responsibilities:

Provides input during engineering design and support reviews and prototype builds on functional requirements, product designs and potential problems as it relates to testing and manufacturing.

Collaborates with design engineering and customer operations to establish new or redesign existing service programs.

Ensures product meets internal and external quality requirements and customer specifications.

Creates support and repair procedures and processes, writes troubleshooting guides and develops testing techniques.

Trains operations personnel on support and manufacturing processes, product schematics, AVL's, BOM's drivers, applications and firmware functions.

Compiles and maintains test-related documentation including test plans, procedures, results and reports

Knowledge, Skills and Experience:

Work Experience: Typically, less than 2 years with bachelor's or equivalent

Education and Certification(s): Bachelor's degree or equivalent experience

Foundational knowledge of technical principles, concepts and standards acquired via academic instruction and/or relevant work experience of substantially the same level.

Develops solutions to defined tasks, typical problems and projects appropriate in scope and complexity.

May be solved by the application of specialized technical knowledge, concepts or theories.

Work is usually performed independently and requires the exercise of judgment and discretion.

Receives initial direction and work may be reviewed for accuracy and quality.

Interacts mostly with immediate management, project leaders and other professionals within the department or function.

Actions typically affect own work assignments and department but erroneous decisions or failure to accomplish work may require some assistance or resources from within the department to remedy.

Working Conditions:

May be required to travel.

Key Skills What’s In It For You? Elective Benefits:

Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career:

Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being:

Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion:

It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community:

Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don’t meet every single requirement? Apply anyway. At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for! We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.

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