What Jobs are available for Solutions Management in Malaysia?
Showing 136 Solutions Management jobs in Malaysia
Product Owner - Learning Management Solutions
Posted 9 days ago
Job Viewed
Job Description
Support the team in the exploration and identification of technologies that support the learning strategy, meet business needs, and specific goals Manage limited budget and resources at the global level: partnering with regional responsible Provide guidance on the technological feasibility of settings, features, and solutions Build the learning experiences according to defined LMS/LXP Integrate learning technology tools Optimize page design, content, and communities for functionality across devices, systems, and browsers Communicate and test regular software updates and vendor tool updates Participate in quality assurance reviews and functionality and usability testing Monitor challenges to recommend relevant technological solutions and provide support and training Lead the LXP communities of practice and learning Managing requirements definition & design activities Collaborating with stakeholders to define business requirements; partnering with technical staff to develop solution alternatives Participating in Project Management process Providing guidance for testing-related efforts & scenarios Maintain communication with Regional LMS/LXP team to advance alignment, standards, and innovation to develop long-term solutions Experiment with and remain current in new and emerging technologies including software, hardware, mobile, and cloud technologies that can enhance online learning Undertake a range of networking activities, such as collaborating with other departments that have related interests and objectives, increasing colleagues' awareness of existing practice, enable exchange of ideas and experience in technology-supported learning and teaching and so on Identifies and communicates opportunities for process and quality improvements for the user experience, providing feedback on usage, technical issues, and suggested enhancements to optimize training effectiveness, efficiency, meeting organizational objectives What you need is:
To help you succeed, we’ll provide you with everything you need so that we’re driving impact together from day one. You’ll find a stable working environment, exceptional support, learning and development, and a great team around you. Here’s what you’ll need to bring with you: Bachelor’s degree / Master's is required, in Computer Science, Educational Technology, Instructional Design, or related field 3-5 years of experience in learning platforms, technology, or learning and development Knowledge in educational technology tools and system Experience integrating learning tools, building online courses, and evaluating and testing technological solutions Track record in managing time effectively to complete multiple projects on time and according to standards Experience with software applications such as Adobe Creative Suite Highly professional, organized, and reliable Ability to think critically about tasks and make recommendations that improve the user experience Demonstrated ability to produce error-free work in a fast-paced environment Ability to effectively work with a multifunctional and geographically dispersed team Ability to communicate effectively with technical and non-technical stakeholders Passionate about digitally enabled learning and eager to grow and learn Why should you apply?
We know you have plenty of choices when it comes to your career. What makes Hilti stand out is our people. We pride ourselves on fostering an inclusive, caring and high-performing culture that embraces diversity in all its forms. At Hilti, everyone has the opportunity to thrive. We welcome qualified candidates from all backgrounds and provide equal opportunities. What truly sets you apart at Hilti is your passion for teamwork, willingness to learn and grow, and drive to make an impact. What do we offer?
We really value our people, and we've worked hard to develop a reward package that reflects this, creating your future to be just how you would want it. Some of our benefits include: A caring and performance-oriented culture A recognised Great Place to Work, which celebrates our commitment to a culture that values care, performance, and innovation for our greatest strength, our people Competitive rewards and comprehensive career development opportunities that ensure your success is our priority
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Business Solutions - SPX Express
Posted 16 days ago
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Job Description
Identify function gaps and initiate key improvement project and initiatives Design initiatives with data driven approach and come up with actionables for the team Work together with function stakeholders to lead and driver projects Prepare management dashboards to monitor initiative performance and progress Act as the point of contact between local, regional team, and business functions to align on overall business strategy and priorities Requirements
Strong academics from top-tier institutions with Bachelor’s Degree or Advanced Degree in a relevant field Prefer to have working experience from operation background, management/ strategy consulting firms or project management Possess in-depth knowledge/ defined involvement in helping frame, design and execute solutions for challenging business conditions. Highly analytical and able to generate and present meaningful and actionable data-backed analysis in a structured manner. Strong logical thinking and problem-solving abilities. Excellent verbal and written communication skills, in both excel and powerpoint Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries
Internet Marketplace Platforms and Technology, Information and Internet
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Business Solutions Manager ( Operations & Finance)
Posted 4 days ago
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Job Description
Budgeting & Forecasting
Annual Budget Preparation : Collaborate with department heads and senior management to develop and finalize the company’s annual budget, ensuring alignment with strategic objectives and financial goals.
Forecasting : Perform monthly, quarterly, and annual financial forecasting to project future financial performance based on historical data, market trends, and strategic initiatives. Variance Analysis : Analyze variances between actual financial performance and budgeted targets, investigate discrepancies, and provide actionable insights to management for strategic adjustments.
Cash Flow Management : Monitor and forecast cash flow to ensure liquidity for operational needs, optimize working capital, and support long-term financial stability. Financial Planning & Analysis (FP&A)
Financial Modelling & Analysis : Build and maintain sophisticated financial models to evaluate the financial impact of strategic decisions, including acquisitions, investments, and cost-saving initiatives. Profitability Analysis : Assess the profitability of business segments, funds, or products, identifying opportunities to improve margins and operational efficiencies. Investment & Capital Structure Analysis : Analyze the company’s capital structure, evaluate return on investment (ROI), and recommend strategies for capital raising to fuel growth and operations. Scenario Planning & Risk Assessment : Conduct scenario analysis to evaluate financial risks and opportunities, providing management with data-driven recommendations to mitigate risks and optimize outcomes. Investor & Stakeholder Relations
Investor Reporting : Partner with the investor relations team to prepare and deliver accurate, transparent financial reports to shareholders, investors, and other stakeholders. Dividend Policy Management : Oversee the company’s dividend policy, ensuring timely and compliant dividend payments in line with profitability and regulatory requirements. Annual General Meeting (AGM) & Shareholder Communications : Support the preparation of financial reports, resolutions, and presentations for AGMs to ensure clear communication with shareholders. Investor Presentations & Communication : Assist senior management in developing compelling presentations for investor meetings, conferences, and board meetings to articulate financial performance and strategy. Process Optimization
Workflow Enhancement : Conduct process mapping to identify inefficiencies, implement improvements, and leverage automation tools to streamline accounting and financial workflows. Performance Metrics Development : Establish and monitor key performance indicators (KPIs) to evaluate the effectiveness of optimized processes and ensure continuous improvement. Cross-Departmental Collaboration : Work with other departments to align process improvements with organizational goals and enhance interdepartmental efficiency.
Technology Implementation
System Integration : Lead the integration of new accounting and financial software platforms, ensuring compatibility with existing systems and minimal disruption to operations.
Technology Adoption : Evaluate and recommend emerging technologies to enhance financial reporting, forecasting, and data analysis capabilities.
User Training : Facilitate training programs for staff to ensure effective adoption of new technologies and systems. Compliance & Data Management
Regulatory Monitoring : Stay informed of regulatory changes impacting financial reporting and accounting practices, ensuring full compliance with applicable laws and standards. Data Quality Assurance : Implement processes to maintain high data quality and integrity, supporting accurate financial reporting and decision-making. Risk Management Support : Assist in identifying and mitigating financial and operational risks through robust data governance and compliance frameworks. Project Execution
Task Management : Oversee specific accounting and financial projects, ensuring timely completion and alignment with organizational objectives. Team Coordination : Collaborate with cross-functional teams to execute projects, fostering effective communication and accountability.
Progress Reporting : Deliver regular updates to senior management on project milestones, challenges, and outcomes to support informed decision-making. Business Intelligence
Data Analysis : Analyze market trends, internal financial data, and operational metrics to provide actionable insights for strategic decision-making.
Dashboard Maintenance : Develop and maintain internal reporting dashboards to provide real-time visibility into financial and operational performance. Predictive Analytics : Leverage data to identify emerging trends and opportunities, supporting proactive business strategies.
Training & Support
Employee Training : Organize and deliver training sessions on new financial processes, technologies, and compliance requirements to enhance team capabilities. Change Management : Support change management initiatives by guiding employees through process and system transitions, ensuring smooth adoption.
Knowledge Sharing : Foster a culture of continuous learning by sharing best practices and financial insights across the organization. Flexible Task Assignment : Undertake additional responsibilities as directed by management to contribute to the department’s success and adaptability.
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Business Solutions Manager ( Operations & Finance)
Posted 7 days ago
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Job Description
Business Solutions Manager ( Operations & Finance) – ACCA Careers, Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia Responsibilities
Budgeting & Forecasting: Annual Budget Preparation in collaboration with department heads and senior management to align with strategic objectives and financial goals. Forecasting: Perform monthly, quarterly, and annual financial forecasting to project future financial performance based on historical data, market trends, and strategic initiatives. Variance Analysis: Analyze variances between actual financial performance and budgeted targets, investigate discrepancies, and provide actionable insights to management for strategic adjustments. Cash Flow Management: Monitor and forecast cash flow to ensure liquidity for operational needs, optimize working capital, and support long-term financial stability. Financial Planning & Analysis (FP&A): Financial Modelling & Analysis: Build and maintain financial models to evaluate the financial impact of strategic decisions, including acquisitions, investments, and cost-saving initiatives. Profitability Analysis: Assess the profitability of business segments, funds, or products, identifying opportunities to improve margins and operational efficiencies. Investment & Capital Structure Analysis: Analyze the company’s capital structure, evaluate ROI, and recommend strategies for capital raising to fuel growth and operations. Scenario Planning & Risk Assessment: Conduct scenario analysis to evaluate financial risks and opportunities, providing data-driven recommendations to mitigate risks and optimize outcomes. Investor & Stakeholder Relations: Investor Reporting - Partner with the investor relations team to prepare and deliver accurate, transparent financial reports to shareholders, investors, and other stakeholders. Dividend Policy Management: Oversee the company’s dividend policy, ensuring timely and compliant dividend payments in line with profitability and regulatory requirements. Annual General Meeting (AGM) & Shareholder Communications: Support the preparation of financial reports, resolutions, and presentations for AGMs to ensure clear communication with shareholders. Investor Presentations & Communication: Assist senior management in developing presentations for investor meetings, conferences, and board meetings to articulate financial performance and strategy. Process Optimization: Workflow Enhancement – Conduct process mapping to identify inefficiencies, implement improvements, and leverage automation tools to streamline accounting and financial workflows. Performance Metrics Development: Establish and monitor KPIs to evaluate the effectiveness of optimized processes and ensure continuous improvement. Cross-Departmental Collaboration: Work with other departments to align process improvements with organizational goals and enhance interdepartmental efficiency. Technology Implementation: System Integration – Lead the integration of new accounting and financial software platforms, ensuring compatibility with existing systems and minimal disruption to operations. Technology Adoption: Evaluate and recommend emerging technologies to enhance financial reporting, forecasting, and data analysis capabilities. User Training: Facilitate training programs for staff to ensure effective adoption of new technologies and systems. Compliance & Data Management: Regulatory Monitoring – Stay informed of regulatory changes impacting financial reporting and accounting practices, ensuring full compliance with applicable laws and standards. Data Quality Assurance: Implement processes to maintain high data quality and integrity, supporting accurate financial reporting and decision-making. Risk Management Support: Assist in identifying and mitigating financial and operational risks through robust data governance and compliance frameworks. Project Execution: Task Management – Oversee specific accounting and financial projects, ensuring timely completion and alignment with organizational objectives. Team Coordination: Collaborate with cross-functional teams to execute projects, fostering effective communication and accountability. Progress Reporting: Deliver regular updates to senior management on project milestones, challenges, and outcomes to support informed decision-making. Business Intelligence: Data Analysis – Analyze market trends, internal financial data, and operational metrics to provide actionable insights for strategic decision-making. Dashboard Maintenance: Develop and maintain internal reporting dashboards to provide real-time visibility into financial and operational performance. Predictive Analytics: Leverage data to identify emerging trends and opportunities, supporting proactive business strategies. Training & Support: Employee Training – Organize and deliver training sessions on new financial processes, technologies, and compliance requirements to enhance team capabilities. Change Management: Support change management initiatives by guiding employees through process and system transitions, ensuring smooth adoption. Knowledge Sharing: Foster a culture of continuous learning by sharing best practices and financial insights across the organization. Flexible Task Assignment: Undertake additional responsibilities as directed by management to contribute to the department’s success and adaptability. Qualifications
No explicit qualifications are listed in the provided description.
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Software Engineering, Specialist (Business Solutions)
Posted 16 days ago
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Job Description
Software Engineering, Specialist (Business Solutions) – AIA Malaysia, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia About The Role
To support the Application Manager in the implementation and execution of initiatives aligned with the TECH division’s strategy. This role involves managing the assigned solution area and its corresponding technology roadmap, while serving as the Subject Matter Expert (SME) for key technology domains. The individual is responsible for delivering solutions that adhere to established design principles, with a strong emphasis on system attributes such as flexibility, scalability, and modularity. Job Responsibilities
Design: Accountable for a set of solution portfolios to ensure the design and architecture of solutions are scalable and performance optimized Ensure business and functional requirements are translated to system solutions Lead the development, design, and implementation of new applications and changes to existing information systems and software packages Act as the IT/technical lead in medium to major projects/initiatives that drive business growth Development: Develop software codes based on best practices and guidelines Perform unit & SIT testing before deploying systems for UAT Support and resolve UAT issues Execute second-level production and incident support through close interaction with first-level support IT Application Management: Execute mid- and short-term strategic plans aligned to changing business environments Ensure risk assessment is supported by complete technical assessment Ensure deployment adheres to defined change and release management Ensure system availability through controls and monitors of system health Manage and ensure initiatives/projects are delivered within time, budget and scope Ensure SDLC documents are in place for all initiatives/projects Ensure second-level incident resolution within defined service levels Qualifications
Degree in IT from an accredited institution 1-5 years of experience in IT application development with 3-5 years in supervisory experience on the supported IT domain (application solutioning on design and development – digital IT systems) Sound experience in execution of IT projects with high level of expertise in system application and technology implementation delivery Strong communication skills with the ability to communicate with middle management, internal & external stakeholders Strong analytical and problem-solving skills Domain proficiency in insurance business and its operations including distribution channels modus operandi is essential Able to work independently and highly self-motivated; able to work with peers and other stakeholders as a team player Technical Skills
Strong knowledge in developing VB, .NET (VB.NET) or Java Strong knowledge in developing stored procedures Strong knowledge of relational databases (SQL Server, Sybase, Oracle) and T-SQL Familiarity with architecture styles/APIs (REST API) Familiarity with Customer Communication Management tools or experience in SMS, Email and Printing solutions Preferred Competencies
Basic knowledge with Unix, WebSphere Application Server Basic knowledge with Java, Java Servlet, Unix Shell Script, Windows Batch Script, SFTP Basic knowledge of DevOps Experience working in Azure Cloud environment Knowledge of PowerBuilder development is a plus Additional Information
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
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Solutions Architect - Enterprise Service Management
Posted 2 days ago
Job Viewed
Job Description
We are ServiceRocket , a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer.
Twenty years on and counting, we’ve got your back.
Why is ServiceRocket the place for you
A 20+ year tech services expert of many solutions and partnerships with industry giants.
Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor.
Our culture rocks! You’ll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being.
We're recognized for our innovation, impact, and outstanding customer support, even earning the Atlassian Partner of the Year 2024–2025 for Co-Selling Excellence award.
Visit our website to learn more and become a part of our Rocketeer Nation.
The Senior Consultant I, Solution Architecture, is a key leadership role responsible for designing innovative and high-value solutions for customers, primarily leveraging the Atlassian suite. As a Solution Architect, this individual builds long-term, trusted relationships with customers, guiding them on their transformational journey to support broad corporate initiatives.
This role requires broad expertise across Atlassian's core focus areas—world-class software development, enterprise service management, enterprise strategy and planning, and teamwork collaboration—complemented by deep, specialized knowledge in one of these pillars. The focus is on co-creating multi-year strategic roadmaps and providing the architectural oversight necessary for successful adoption and lasting business value.
What you’ll be doing Strategic Customer Partnership & Envisioning:
Deliver strategic solution roadmap discussions with customers, aligning their business objectives with Atlassian capabilities and potential AI enhancements.
Map customers' critical corporate initiatives and strategic goals to measurable KPIs, demonstrating how the Atlassian platform and its System of Work can drive positive business outcomes.
Act as a trusted advisor to customer stakeholders, including their technical and leadership teams, enhancing their strategic capabilities through sustained mentorship.
Set and communicate a compelling vision for a productive and efficient future for each customer, considering their unique challenges and organizational capacity for change.
Proactively identify and cultivate additional product and service opportunities within customer organizations that align with their strategic needs.
Actively participate in strategic sales, proposal presentations, and ongoing team account planning and growth activities.
Architectural Vision & Governance:
Collaboratively build customer road maps that align with corporate goals and provide innovative solutions to challenging business requirements by designing robust integrations between the Atlassian platform and other enterprise systems, leveraging ServiceRocket, Atlassian, and partner technologies to reduce friction and support new opportunities.
Define the system architecture and provide high-level oversight for implementation and solution deployment for enterprise-scale projects at each stage of the road map journey.
Guide customers through complex architectural decisions and implementation strategies, focusing on long‑term value and successful user adoption.
Advise customers on the change management processes required for successful adoption of new technologies and redesigned processes.
Collaborate with product and engineering teams to rapidly prototype app innovations and custom solutions for customers.
Domain Specialization & Thought Leadership:
Lead the design of high‑value, reusable strategic assets (e.g., architectural frameworks, best practice guides) that improve the team’s effectiveness in your area of deep specialization.
Contribute to the development of ServiceRocket's intellectual property, including webinars and demonstrations that incorporate Atlassian's latest offerings and AI, analytics and System or Work technologies.
Maintain a strong, positive personal brand by actively participating in relevant partner channels like the Atlassian Community, conferences, or blogging.
What you’ll bring to the table
Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 5 years and a Master’s degree; or equivalent experience in a technical consulting or solutions architecture role.
Proven experience in guiding customers through significant technology and process changes, including developing and implementing change management strategies.
Demonstrable experience in mentoring other consultants or architects to grow their technical and solution design capabilities.
Deep, demonstrable expertise in one of the following domains:
Enterprise Strategy & Planning (Jira Align, Focus, Advanced Roadmaps)
Enterprise Service Management (Jira Service Management, ITIL)
World‑Class Software Development (Jira Software, Bitbucket, CI/CD, DevOps, Scaled Agile)
Cloud Migration (Atlassian Cloud, JCMA, CCMA, Teamwork Foundation)
Relevant industry certifications in areas such as Enterprise Architecture, Service Management (e.g., ITIL Expert), Agile (e.g., SAFe), DevOps, or Change Management (e.g., Prosci).
Multiple Atlassian Certifications (e.g., ACP, Atlassian Certified Master) are highly desirable.
Skills:
Relationship Building : Adept at establishing and maintaining trust and rapport with senior customer stakeholders and internal teams.
Strategic Thinking : Strong commercial acumen with the ability to envision, design, and articulate sophisticated new solutions and multi‑year architectures.
Communication & Storytelling : Exceptional technical and non‑technical communication skills; a "master storyteller and visualizer" able to simplify complex technical concepts and articulate a compelling vision for solutions.
Executive Presence : "Presenter par excellence," capable of delivering engaging and persuasive presentations and demonstrations to diverse audiences, including C‑level executives.
Architectural Expertise : Expert at explaining and whiteboarding complex architectures and solutions, with a deep understanding of integrations between Atlassian and other platforms. In‑depth knowledge of cloud architecture (AWS, Azure), SSO/identity management, web technologies, and APIs is required.
Customer Focus : Deeply customer‑focused with an innovator mindset and a highly adaptable approach to leading engagements with external customers.
Problem Solving : Highly analytical with exceptional problem‑solving skills and the ability to think critically and quickly on their feet.
Your leaders Rob is our founder and CEO. He leads our company with kindness, empathy, and critical thinking. With him and the rest of our Services team, you will be delivering value through high‑impact projects to world‑class partners while growing your skills to the next level!
Perks
Share the fruit program: when we grow the tree, we share the fruit–when the company grows, we share the profit.
Stock options: you have the opportunity to participate in the ownership of the company.
Health insurance: we support you and your family–your well‑being matters.
Retirement plan/funds saving: we care about your future–we have diverse plans depending on your location.
Career pathways program: you can grow horizontally, vertically, or any way you want.
Generous monthly fixed allowances including Rockettoria, Scholarship & Learning, Tech Choice, Wellness.
Generous PTO plus one cultural heritage and community day to celebrate your story, family, and culture.
Our Selection Process Our goal is for you to interview us. We want you to meet our team so that you can confirm we are the right company for you.
You will first meet our TA member in charge of the process, they will be your tour guide throughout the entire journey and will be there to answer any questions you may have! Then you’ll meet the hiring team and the executive of the area.
Become a Rocketeer. Join us in enabling fast‑growing companies to take off and so will your career!
Additional Information ServiceRocket is committed to a diverse and inclusive workplace. ServiceRocket is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
*Only shortlisted candidates will be notified*
Although the position is hybrid/remote, preferential consideration will be given to candidates based locally to the country’s office in order to better collaborate with our team. This position is not eligible for visa assistance/sponsorship or relocation assistance.
RECRUITING FRAUD ALERT: Your personal information and online safety are important to us. At ServiceRocket, recruiters only direct candidates to apply through our official career page at Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from ServiceRocket, please email
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Solutions Architect - Enterprise Service Management
Posted 16 days ago
Job Viewed
Job Description
ServiceRocket Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Why ServiceRocket
A 20+ year tech services expert of many solutions and partnerships with industry giants.
Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor.
Our culture rocks! You’ll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being.
We're recognized for our innovation, impact, and outstanding customer support, even earning the Atlassian Partner of the Year 2024–2025 for Co-Selling Excellence award.
G'day! We are ServiceRocket, a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer. Twenty years on and counting, we’ve got your back.
Responsibilities The Senior Consultant I, Solution Architecture, is a key leadership role responsible for designing innovative and high-value solutions for customers, primarily leveraging the Atlassian suite. As a Solution Architect, this individual builds long-term, trusted relationships with customers, guiding them on their transformational journey to support broad corporate initiatives.
This role requires broad expertise across Atlassian's core focus areas—world-class software development, enterprise service management, enterprise strategy and planning, and teamwork collaboration—complemented by deep, specialized knowledge in one of these pillars. The focus is on co-creating multi-year strategic roadmaps and providing the architectural oversight necessary for successful adoption and lasting business value.
What Youll Be Doing Strategic Customer Partnership & Envisioning
Deliver strategic solution roadmap discussions with customers, aligning their business objectives with Atlassian capabilities and potential AI enhancements.
Map customers' critical corporate initiatives and strategic goals to measurable KPIs, demonstrating how the Atlassian platform and its System of Work can drive positive business outcomes.
Act as a trusted advisor to customer stakeholders, including their technical and leadership teams, enhancing their strategic capabilities through sustained mentorship.
Set and communicate a compelling vision for a productive and efficient future for each customer, considering their unique challenges and organizational capacity for change.
Proactively identify and cultivate additional product and service opportunities within customer organizations that align with their strategic needs.
Actively participate in strategic sales, proposal presentations, and ongoing team account planning and growth activities.
Architectural Vision & Governance
As a Solution Architect, collaboratively building customer road maps is job one. These road maps align with corporate goals and provide innovative solutions to challenging business requirements. They do so by designing robust integrations between the Atlassian platform and other enterprise systems, leveraging ServiceRocket, Atlassian, and partner technologies to reduce friction and support new opportunities.
Define the system architecture and provide high-level oversight for implementation and solution deployment for enterprise-scale projects at each stage of the road map journey.
Guide customers through complex architectural decisions and implementation strategies, focusing on long-term value and successful user adoption.
Advise customers on the change management processes required for successful adoption of new technologies and redesigned processes.
Collaborate with product and engineering teams to rapidly prototype app innovations and custom solutions for customers.
Domain Specialization & Thought Leadership
Lead the design of high-value, reusable strategic assets (e.g., architectural frameworks, best practice guides) that improve the team's effectiveness in your area of deep specialization.
Contribute to the development of ServiceRocket's intellectual property, including webinars and demonstrations that incorporate Atlassian's latest offerings and AI, analytics and System or Work technologies.
Maintain a strong, positive personal brand by actively participating in relevant partner channels like the Atlassian Community, conferences, or blogging.
What Youll Bring To The Table
Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 5 years and a Master's degree; or equivalent experience in a technical consulting or solutions architecture role.
Proven experience in guiding customers through significant technology and process changes, including developing and implementing change management strategies.
Demonstrable experience in mentoring other consultants or architects to grow their technical and solution design capabilities.
Deep, demonstrable expertise in one of the following domains:
Enterprise Strategy & Planning (Jira Align, Focus, Advanced Roadmaps)
Enterprise Service Management (Jira Service Management, ITIL)
World-Class Software Development (Jira Software, Bitbucket, CI/CD, DevOps, Scaled Agile)
Cloud Migration (Atlassian Cloud, JCMA, CCMA, Teamwork Foundation)
Relevant industry certifications in areas such as Enterprise Architecture, Service Management (e.g., ITIL Expert), Agile (e.g., SAFe), DevOps, or Change Management (e.g., Prosci).
Multiple Atlassian Certifications (e.g., ACP, Atlassian Certified Master) are highly desirable.
Skills
Relationship Building: Adept at establishing and maintaining trust and rapport with senior customer stakeholders and internal teams.
Strategic Thinking: Strong commercial acumen with the ability to envision, design, and articulate sophisticated new solutions and multi-year architectures.
Communication & Storytelling: Exceptional technical and non-technical communication skills; a master storyteller and visualizer able to simplify complex technical concepts and articulate a compelling vision for solutions.
Executive Presence: Present er par excellence, capable of delivering engaging and persuasive presentations and demonstrations to diverse audiences, including C-level executives.
Architectural Expertise: Expert at explaining and whiteboarding complex architectures and solutions, with a deep understanding of integrations between Atlassian and other platforms. In-depth knowledge of cloud architecture (AWS, Azure), SSO/identity management, web technologies, and APIs is required.
Customer Focus: Deeply customer-focused with an innovator mindset and a highly adaptable approach to leading engagements with external customers.
Problem Solving: Highly analytical with exceptional problem-solving skills and the ability to think critically and quickly on their feet.
Your Leaders Rob is our founder and CEO. He leads our company with kindness, empathy, and critical thinking. With him and the rest of our Services team, you will be delivering value through high-impact projects to world-class partners while growing your skills to the next level!
Perks
Share the fruit program : when we grow the tree, we share the fruit–when the company grows, we share the profit.
Stock options : you have the opportunity to participate in the ownership of the company.
Health insurance: we support you and your family–your well-being matters.
Retirement plan/funds saving: we care about your future–we have diverse plans depending on your location.
Career pathways program : you can grow horizontally, vertically, or any way you want.
Generous monthly fixed allowances including Rockettoria, Scholarship & Learning, Tech Choice, Wellness.
Generous PTO plus one cultural heritage and community day to celebrate your story, family, and culture.
Our Selection Process Our goal is for you to interview us. We want you to meet our team so that you can confirm we are the right company for you.
You will first meet our TA member in charge of the process, they will be your tour guide throughout the entire journey and will be there to answer any questions you may have! Then you’ll meet the hiring team and the executive of the area.
Become a Rocketeer. Join us in enabling fast-growing companies to take off and so will your career!
Additional Information ServiceRocket is committed to a diverse and inclusive workplace. ServiceRocket is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Only shortlisted candidates will be notified*
Although the position is hybrid/remote, preferential consideration will be given to candidates based locally to the country's office in order to better collaborate with our team. This position is not eligible for visa assistance/sponsorship or relocation assistance.
RECRUITING FRAUD ALERT: Your personal information and online safety are important to us. At ServiceRocket, recruiters only direct candidates to apply through our official career page at will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from ServiceRocket, please email
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Software Development
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Senior Solutions Engineer - Wealth Management and Private Banking
Posted 6 days ago
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Job Description
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Backbase
We are seeking a dynamic and experienced Presales Consultant with deep expertise in the Wealth Management and Investment domain to join our APAC team. In this pivotal role, you will be the technical and product cornerstone of the sales process. You will act as a trusted advisor to prospective clients, brilliantly articulating the value of the Backbase Wealth & Investment solution and demonstrating how it solves their most pressing business challenges.
You will be the bridge between our sales team's commercial strategy and the client's technical and business needs, crafting compelling solutions that inspire confidence and drive successful partnerships.
How about you
As a Solutions Engineer in the Solutions Engineering team, it is your core responsibility to design the prospect’s end‑state solution based on Backbase software. It’s a combination of educating, designing and evangelizing. You will be empowered by a strong global team of specialists.
Whether you talk to the board of directors, the marketing team or the IT department, you turn every red light green.
You will join prospects in their exploration of Backbase products. As an all‑round product expert, you navigate through the full sales cycle, from doing technology deep dives and leading proof of concepts, to leading workshops and generating feedback. Your performance blows each prospect off its feet.
Work in a flexible, informal, and fast‑paced environment that empowers you to grow as a sales professional.
Report directly to the Regional Vice President of Solutions Engineering and closely collaborate with our Wealth Solutions Engineer global lead as well as our Wealth product team.
You will closely collaborate with a dedicated Account Executive for Wealth Management and Private Banking and support local Account Executives with your domain knowledge and functional / technical expertise.
Travel: Be prepared for regular travel across the APAC region to engage with clients and support sales activities (as travel conditions permit). Expect 30% of your time to visit prospects and existing clients.
What You'll Bring: Required Skills & Experience
Experience: A minimum of 7+ years of experience in a presales, solutions consulting, or sales engineering role within the enterprise software (SaaS/PaaS) industry.
Domain Expertise: Crucial deep knowledge of the wealth management and investment industry. You must be fluent in topics such as portfolio management, financial planning, robo‑advisory, digital brokerage, asset allocation, and the regulatory landscape (e.g., MAS, SFC, ASIC requirements).
Technical Acumen: Strong understanding of modern enterprise IT architecture, including APIs, microservices, cloud‑native principles (AWS, Azure, GCP), and security best practices. You should be comfortable discussing technical concepts with architects and developers.
Exceptional Communication: World‑class presentation and storytelling skills. You can simplify complex technical concepts and articulate a clear, compelling value proposition.
Business Acumen: A proven ability to understand and align with business objectives, identify commercial opportunities, and build strong relationships with senior stakeholders.
What Will Make You Stand Out: Preferred Qualifications
Fluency in Chinese, English.
Direct experience working with the Backbase platform.
Previous experience at a wealth management firm, a core banking provider, or a competing wealthtech vendor.
CFA, CAIA, or other relevant financial industry certifications.
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Business & Administrative Solutions Manager
Posted 12 days ago
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Job Description
SBM Offshore is the world’s deepwater ocean‑infrastructure expert. Our work is already resulting in cleaner, more efficient energy production. True Blue Transition is our promise to enable that into the future while at the same time using our expertise to support new and existing markets in the blue economy. It starts with Advancing our Core: continuing to advance the decarbonization of traditional energy production. While Pioneering More: helping to enable the energy transition and using our unique capabilities in ocean infrastructure to support more industries to grow sustainably. Sharing our experience for a better blue tomorrow.
Purpose As Supply Chain Team Lead, you are responsible for managing teams in procurement, logistics, expediting or any other Supply Chain activities. Your role focuses on optimizing supply chain performance, reducing costs, and ensuring compliance with industry standards while supporting operational needs
Responsibilities
You lead and manage the supply chain team, providing direction and ensuring team performance aligns with project and operations goals.
You collaborate with internal stakeholders to align supply chain activities with project timelines and operational requirements.
You monitor supply chain performance for your scope of responsibility, analyze risks, and implement process improvements to enhance efficiency.
You ensure compliance with company policies and health, safety, environmental, and quality regulations in all supply chain activities.
Education Bachelor’s degree in Supply Chain Management, Engineering, or a related field.
Experience
5+ years of experience in supply chain management, preferably in the oil and gas industry.
Strong leadership, communication, and negotiation skills.
Knowledge of industry regulations, procurement processes, and supply chain best practices.
Functional Competencies
Compliance
Workforce planning
Learning and development
Supply Chain Employee value proposition
Purchasing Tools and Processes
Business Acumen
People management
Contractual and commercial
General Information SBM Offshore N.V. is a listed holding company that is headquartered in Amsterdam. It holds direct and indirect interests in other companies that collectively with SBM Offshore N.V. form the SBM Offshore Group (“the Company”). For further information, please visit our website at The companies in which SBM Offshore N.V., directly and indirectly, owns investments are separate entities.
SBM Offshore is proud to be an Equal Employment Opportunity and Aff… SBM Offshore does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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Business Support Solutions Manager
Posted 16 days ago
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Job Description
Join to apply for the
Business Support Solutions Manager
role at
Talent Switch Sdn Bhd . Responsibilities
Operational Oversight: Provides day-to-day management of business operations and administrative functions to ensure efficiency. Strategic & Administrative Support: Links management and employees, contributes to strategic planning and supports policy implementation. Process Improvement: Oversees and optimizes administrative systems and processes to enhance customer service and overall business performance. Team & Employee Management: Manages staff performance, takes corrective actions, supports training implementation and manages teams. Client & Stakeholder Relations: Builds and maintains relationships with clients, partners and other external stakeholders. Document & Reporting: Manages document production, compiles reports and handles administrative tasks for executives. Compliance & Best Practice: Ensures compliance with policies and champions best practices within the organization. Qualification & Requirements
Bachelor of Business Administration, Management, or a related field. Experience in business support or office management Strong knowledge of Microsoft Office Excellent interpersonal, leadership and team management skills Strong multitasking, problem-solving and time management abilities Must possess strong attention to detail and the ability to analyze business performance Strong ability to communicate with the team, the client and all stakeholders Eagerness to learn and work in a collaborative environment Benefits
Above average salary and performance-based incentives. Flexible working hours and the option for occasional remote work. Health and wellness benefits, including medical insurance. Professional development opportunities and support for certifications. A vibrant and inclusive work culture that fosters creativity, collaboration, and personal growth. Seniority level
Mid-Senior level Employment type
Full-time Job function
Consulting, Information Technology, and Sales Industries: Operations Consulting Note: This listing may include notices about referrals and job alerts for Kuala Lumpur, Malaysia.
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