85 Software Services jobs in Malaysia

Want to be a part of Asia Pacific & Japan’s (APJ) largest, most innovative, and rapidly growing data centre company?

AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers - the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow.

Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APJ region. With backing from our investors, including Blackstone, this is just the beginning…

Come join the A-Team at AirTrunk, where the cloud meets the ground.

A Snapshot

As Technical Services Manager (TSM) reporting to our Senior Technical Service Manager (STSM), you will work closely with our Operations team including Building Services Manager (BSM), making an impact in a number of ways:

• Supporting the STSM in relation to all aspects of data centre operations to achieve 100% uptime and compliance with customer SLAs
• The primary point of contact for the site Facilities Provider, supervising FM Services, Smart Hands & Security vendors as well as any other third-party vendors (including soft services) engaged directly by AirTrunk.
• Supporting the BSM in property related services

Please note, this role will be based in our data centre in Johor Bahru and work on 12 hours shift.

Your Day to Day

Either a portion of the data centre site or a portfolio of customers will be allocated to each Technical Service Manager (TSM). The TSM then runs this sub-section of the site, reporting and raising issues/tasks to the STSM as required;

• Lead and manage all aspects of the planning and coordination of all preventive maintenance and repair works; OPEX budget, ensure change management, incident management procedures and safety requirements are followed; coordinate activities as required with customers
• Coordinate with the Development team to run construction activity and installations, to ensure system design, installation and testing adhere to operational standards
• Ensure adherence to site operating procedures (SOP, MOP, EOP, security) and any other documentation required by law, e.g. RA, SWMS and EHS
• Ensure compliance with site held accreditations, including, but not limited to, ISMS, ISO9001, ISO14001, SOC2, PCI.
• Maintain compliance with local regulatory requirements including environmental, building, fire, electrical, hydraulic, occupational health & safety
• Monitor and manage the performance of outsourced services vendors and contractors, including cleaning, gardening, etc.
• Primary operational contact for customers and local point of escalation during emergency events and day-to-day operations. Issue change and incident notices as when required.
• Attend witness testing of all equipment during commissioning to validate sequence of operations and receipt of all operational documentation
• Manage the provisioning of data centre services including connectivity, power services, deployment and any additional services to be delivered to customers
• Lead minor capital projects for customers/internal purposes
• Supervise operational metrics, data and analyse risks
• Conduct regular property inspections, including all critical facilities, building, fixtures, fitting which include concrete or structural elements and architectural finishing supporting by the Building Services Manager (BSM)
• Ensure the data centre operations including general cleaning and security are well maintained
• Implement and administer inventory control programs/purchase parts and supplies

Requirements:

• 5+ years of mechanical and electrical experience in data centres (preferred), facilities, engineering operations, semiconductor, trades or related fields
• Excellent collaborator with strong communication skills in English and Bahasa Malaysia, Mandarin is a plus
• Ability to establish and review Method of Procedure documents, maintenance reports, incident reports, emergency event summaries, root cause analysis reports, and O&M manuals
• Able to read and comprehend single line diagrams
• Ideally, successfully run 3rd party service providers and negotiate quote/pricing for services
• Familiar with working with Customer Portals, BMS, Computerized Maintenance Management Systems. CAD is a plus.
• Exceptionally flexible, forward-thinking and motivated by change
• Effective customer management skills and meeting chair experience

The AirTrunk Culture

Working at AirTrunk is a once in a lifetime opportunity to fast-track your career and amplify your impact. Whilst you’re helping scale our region’s digital future, we’ll help you and unleash your full potential.

The pace in which we operate means you’ll feel an electric atmosphere at AirTrunk. We are a team of challengers and collaborative problem solvers who break new ground every day. We do this by living our values, going above and beyond, and being dynamic, transparent, and responsive.

Every AirTrunker brings their own unique background and diverse perspective to find solutions to problems that matter. We make sure you have everything you need to make your mark and thrive in a flexible and safe working environment, where everyone feels welcome. Our benefits empower AirTrunkers to stay positively charged.

**To all recruitment agencies: AirTrunk does not accept agency resumes. Please do not forward resumes to our jobs alias, AirTrunk employees or any other organisation location. AirTrunk is not responsible for any fees related to unsolicited resumes.**

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Demographic Questions

The electrifying buzz at AirTrunk wouldn’t be possible without a diverse team bringing different perspectives, experience and skills together.

As part of our commitment to diversity, inclusiveness, and continuous improvement, we invite you to answer the following questions. Your responses will be used (in aggregate only) to help us identify areas of improvement in our process. Your responses are anonymous, will not be associated with your details or your specific application and will not in any way be used in the hiring decision.

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I identify my sexual orientation as * Select.

I identify my ethnicity as (mark all that apply): * Select.

#J-18808-Ljbffr

You’re an important part of our future. Hopefully, we're also a part of your future! At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That’s why we would like to keep developing our company with you. Keeping your future in mind, we’re making a joint contribution to health care worldwide, with trust, transparency and appreciation. That's Sharing Expertise.

Technical Services Engineer

Company: B. BRAUN MEDICAL SUPPLIES

Job Posting Location: MY-Petaling Jaya, 47800 Selangor

Functional Area: Field Service

Working Model: Hybrid

Requisition ID: 6254

Are you a hands-on problem solver who thrives on precision, customer care, and keeping life-saving technology running at its best? If so, this opportunity could be for you! Join us at B. Braun, a leader in the medical devices industry, where your skills and experience will be recognized and celebrated. Take the next step in your career with us and help shape the future of healthcare!

As a Technical Service Engineer at B. Braun, where your expertise in diagnostics, repairs, and customer support ensures that critical medical devices perform flawlessly when it matters most. You will play a vital role in providing post-sales technical support services to customers, including installation, troubleshooting, problem resolution and maintenance. As well as delivering customer services and expertise on preventative maintenance and configuration adjustment to improve product performance and customer satisfaction.

Your key responsibilities:

• Perform diagnostics, troubleshooting, and repairson medical equipment and components, ensuring compliance with established quality procedures and technical specifications.
• Utilize specialized test equipmentto trace and identify component defects, compare results against standards, and accurately document findings.
• Deliver post-sales technical servicesincluding installation, maintenance, and repair at customer sites to ensure optimal product performance.
• Support sales initiativesby participating in contract renewals and promoting service-related revenue programs.
• Ensure timely execution of service contractsin accordance with company guidelines and maintain calibrated tools and test equipment.
• Provide market feedbackto management regarding product performance and customer needs, helping bridge gaps between product functionality and user expectations.
• Maintain high levels of customer satisfactionthrough proactive communication, technical assistance, and training, while managing service records and logs efficiently.
• Manage inventory controls by conducting regular physical checks, updating documentation, and overseeing the repair parts cycle to prevent loss and ensure compliance.

What you will bring to the team:

• Bachelor's degree in engineering / related.
• Min 1 - 2 years of experience in technical services, preferably in medical devices, diagnostics or healthcare IT engineering, or related.

What sets B. Braun apart?

Incorporated in 1980, B. Braun Medical Supplies Sdn Bhd is well placed as one of the leading medical suppliers in Malaysia. We work closely in partnership with hospitals and healthcare institutions for best patient outcomes. Our proven track record as a major hospital supplier of medical devices, equipment and pharmaceuticals paves the way for market leadership.

Our team’s extensive networking within the industry, together with B. Braun’s evolving and progressive product quality help us in our mission to protect and improve people’s health in Malaysia and around the world.

What can we offer you?

• Sports club
• Annual leave
• Medical insurance
• Long service award
• Employee referral program
• Education assistance program
• BMS Business School for learning & development

What’s next?

Once you click on the link to Apply, you will be directed to update your personal information and submit your CV. Our Talent Acquisition team will carefully review your application, and if you pass the CV screening you will be invited for the first interview. We ask you to conduct two interviews, one in person and one remotely. If you stand out and meet our requirements, we will present you with an offer and guide you through our seamless onboarding process. Join us and be part of something extraordinary!

We appreciate different perspectives, thoughts, experiences and backgrounds. By strengthening an appreciative, inclusive, respectful and equal working environment, we create a culture in which all our employees feel free to be who they are.

To find out more about our commitment to diversity click here

To find out more about B. Braun Malaysia click here

#J-18808-Ljbffr

You’re an important part of our future. Hopefully, we're also a part of your future! At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That’s why we would like to keep developing our company with you. Keeping your future in mind, we’re making a joint contribution to health care worldwide, with trust, transparency and appreciation. That's Sharing Expertise.

Technical Services Engineer

Company: B. BRAUN MEDICAL SUPPLIES

Job Posting Location: MY-Petaling Jaya, 47800 Selangor

Functional Area: Field Service

Working Model: Hybrid

Requisition ID: 6254

Are you a hands-on problem solver who thrives on precision, customer care, and keeping life-saving technology running at its best? If so, this opportunity could be for you! Join us at B. Braun, a leader in the medical devices industry, where your skills and experience will be recognized and celebrated. Take the next step in your career with us and help shape the future of healthcare!

As a Technical Service Engineer at B. Braun, where your expertise in diagnostics, repairs, and customer support ensures that critical medical devices perform flawlessly when it matters most. You will play a vital role in providing post-sales technical support services to customers, including installation, troubleshooting, problem resolution and maintenance. As well as delivering customer services and expertise on preventative maintenance and configuration adjustment to improve product performance and customer satisfaction.

Your key responsibilities:

• Perform diagnostics, troubleshooting, and repairson medical equipment and components, ensuring compliance with established quality procedures and technical specifications.
• Utilize specialized test equipmentto trace and identify component defects, compare results against standards, and accurately document findings.
• Deliver post-sales technical servicesincluding installation, maintenance, and repair at customer sites to ensure optimal product performance.
• Support sales initiativesby participating in contract renewals and promoting service-related revenue programs.
• Ensure timely execution of service contractsin accordance with company guidelines and maintain calibrated tools and test equipment.
• Provide market feedbackto management regarding product performance and customer needs, helping bridge gaps between product functionality and user expectations.
• Maintain high levels of customer satisfactionthrough proactive communication, technical assistance, and training, while managing service records and logs efficiently.
• Manage inventory controls by conducting regular physical checks, updating documentation, and overseeing the repair parts cycle to prevent loss and ensure compliance.

What you will bring to the team:

• Bachelor's degree in engineering / related.
• Min 1 - 2 years of experience in technical services, preferably in medical devices, diagnostics or healthcare IT engineering, or related.

What sets B. Braun apart?

Incorporated in 1980, B. Braun Medical Supplies Sdn Bhd is well placed as one of the leading medical suppliers in Malaysia. We work closely in partnership with hospitals and healthcare institutions for best patient outcomes. Our proven track record as a major hospital supplier of medical devices, equipment and pharmaceuticals paves the way for market leadership.

Our team’s extensive networking within the industry, together with B. Braun’s evolving and progressive product quality help us in our mission to protect and improve people’s health in Malaysia and around the world.

What can we offer you?

• Sports club
• Annual leave
• Medical insurance
• Long service award
• Employee referral program
• Education assistance program
• BMS Business School for learning & development

What’s next?

Once you click on the link to Apply, you will be directed to update your personal information and submit your CV. Our Talent Acquisition team will carefully review your application, and if you pass the CV screening you will be invited for the first interview. We ask you to conduct two interviews, one in person and one remotely. If you stand out and meet our requirements, we will present you with an offer and guide you through our seamless onboarding process. Join us and be part of something extraordinary!

We appreciate different perspectives, thoughts, experiences and backgrounds. By strengthening an appreciative, inclusive, respectful and equal working environment, we create a culture in which all our employees feel free to be who they are.

To find out more about our commitment to diversity click here

To find out more about B. Braun Malaysia click here

#J-18808-Ljbffr

As the preferred partner for window and door automation, SOMFY is committed to inspiring new and better ways of living for all.

As a French, family-owned, and independent group, in continuous growth since our creation, we have been world leaders for 50 years and pioneers in home automation. Innovation continuously guides our work and guarantees the excellence of our solutions.

We are present in 58 countries, with eight production sites and 17 R&D centers. We are deeply committed to the well-being of our 7,000 employees, we promote their sustainable employability by promoting internal mobility and developing their skills. We foster diversity and inclusion by building on our strong corporate culture.

Job Description

• Provides technical expertise to sales representatives, retailers and (key account) customers during the sales process.
• Provides technical input into bid proposals, projects and technical documents within the sales process, support on specification and identifies additional sales opportunities with existing customers.
• Performs technical sales support at customer sites, or on a multiple-site basis
• Collaborates with sales teams to develop and recommend products and services to meet customers' requirements
• Provides post-sale technical support services to customers, including installation, troubleshooting, problem resolution, maintenance of products and inspection of return claim products.
• Responds to customer questions regarding operation and malfunctions.
• Advises customers on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction.
• Response for product and technical training to customers.
• Responsible for new product application and testing.
• Prepare technical documentation for presales, sales and after sales.

Qualifications

• University graduate in Mechanical / Electrical / Electronic Engineering or related disciplines.
• At least 3 years’ working experience in Engineering industry for technical services & support, preferably with experience in after-sales handling/management, and related in the field of motor business.
• Good knowledge of mechanical, electrical and electronic products.
• Local language is a must. Fluent in spoken and written English is essential.
• Experience & knowledge in smart home & automation is a plus.

Additional Information

Basic Salary MYR3000 +Travel allowance MYR650

Please mention your current and expected salary and notice period in the CV.

The protection of our candidates’ personal data is a commitment of Somfy Group. We therefore ask any candidate to submit their application to us exclusively via our secure system, and not by email or postal.

#J-18808-Ljbffr

**Overview**
Technical Services Rep
**Responsibilities**
JOB SUMMARY
+ Primary role is to provide on-site technical support of Panasonic IFE/GCS (In Flight Entertainment/Global Communication Services) products installed, or being progressively installed on customer aircraft. Additional role includes technical leadership, direction or recommendations on work actions directly to the customer, third party MRO maintenance staff, the customer's maintenance control organization, PTS OCC, MCC or limited to a combination of organizations as appropriate to the service agreement and work processes. Ensure that work performance is at a standard to achieve Panasonic performance availability guarantee as specified in the agreements. Works closely with CSE's (Customer Support Engineer), TSE's (Technical Support Engineer), Account Managers, Program Managers and other Panasonic support staff to ensure a successful IFE/GCS product installation or performance for the customer. Collect, synthesize and report on system performance metrics internally and externally to customer. Develop and maintain excellent working relationship with the customer. Work closely with multiple departments in maintenance provider organization to ensure their knowledge and effective operation of PAC IFE/GCS systems.
MAJOR RESPONSIBILITIES.Description
+ Aircraft IFE/GCS Maintenance and Support
+ Provide technical leadership and guidance to maintenance staff on all aspects of IFE/GCS installation and maintenance activities.
+ Assist in troubleshooting and resolving system issues, involving Panasonic Customer Support Engineers and Technical Support Engineers for resolution of systemic issues.
+ Execute tasks generated by the Panasonic Ticketing system assigned to the TSR (Technical Service Rep), resolving interpretation differences.
+ Monitors and supports tasks generated by the Panasonic Ticketing system and assigned to station. Coordinate new system introductions and new customer entry into service technical requirements.
+ Perform root cause analysis and troubleshooting, utilizing full understanding of cross-functional departmental process dependencies and the full range of service provider services that may impact overall system performance.
+ Monitor the program schedule commitments in coordination with Service Program Manager and assist in addressing possible impacts or changes.
+ Assist in the development of Preventative Maintenance programs.
+ Develop and maintain IFE/GCS system performance reporting criteria for Panasonic and customer stakeholders.
+ Interface between contracted MRO staff, Panasonic Product Safety Officer and Panasonic QA in all matters concerning air safety.
+ To support software and hardware upgrades for the implementation of SB's (Service Bulletins, etc.
+ Represents Panasonic Maintenance and Maintenance support organization to the customer.
+ Communicate and interface with relevant departments of the customer, primarily for production related processes and various Panasonic departments.
+ To assist in reporting IFE/GCS system performance.
+ Flag and report improvements in the processes both at the customer facing side as well as within Panasonic.
+ Administrative/Documentation
+ Document testing and repairs using computer and bar-coding equipment.
+ Works closely with MRO to monitor and track spare parts inventory.
+ Participate in implementing SIL's (Information Service Letter), TIL's (Technical Information letters) and Maintenance Memo's and other Panasonic or contracted MRO documentation.
EDUCATION/EXPERIENCE REQUIREMENTS
+ A&P, FCC Class 1, EASA B1 and/or B2, with relevant type ratings (station dependent) highly preferred.
+ Demonstrated experience in (aircraft) avionics, possibly with satellite communications and satellite network troubleshooting.
KNOWLEDGE/SKILL REQUIREMENTS
+ Ability to read, comprehend and follow instructions, procedures, blueprints, diagrams, manuals and to comprehend and follow verbal instructions.
+ Must have an excellent working knowledge of engineering applications for technical communications and training purposes.
+ Proficient in MS Word, Excel and Outlook.
+ Knowledge of electronic and troubleshooting generally acquired through commercial aviation, military experience or technical school education combined with minimum of 8 years of related industry experience.
+ Ability to work in a high-stress, high-pressure environment.
+ Determines methods and procedures on new assignments.
+ Works on problems of moderate to diverse scope requiring considerable judgment and initiative.
+ Understands implications of work and makes recommendations for solutions.
+ As a skilled specialist, completes tasks in resourceful and effective ways.
+ Uses independent judgment to ensure projects/assignments are completed accurately and on-time.
+ Must be fluent in English or appropriate language (location specific) both spoken and written and be able to convey highly technical terms.
+ Strong troubleshooting skills and analytical skills, with a software emphasis (Linux).
+ Intermediate knowledge of LINUX and UNIX a plus.
+ A good understanding of PC networks and configuration, multiplexed or software controlled systems with knowledge of computer hardware.
+ Knowledge of global civil aviation regulations and requirements (EASA/FAA).
+ Must be customer service oriented.
+ Must be experienced in the ability to deliver technical coaching and training.
OTHER REQUIREMENTS
+ Ability to pass extensive security and background checks for Airside access.
+ Legal right to work in location assigned.
+ Current and valid driver's license.
+ May require both international and domestic travel, up to 25 % of time, to other line station locations to provide relief from time to time as required.
+ Must be able to work any shift, weekends and holidays.
+ Manual dexterity to grasp and work with tool parts and equipment.
+ Ability to climb and work from ladder or platform, and endure sitting, standing, bending or twisting for extended periods and ability to lift up to 50 pounds.
+ Ability to operate under extreme weather conditions and in confined spaces for extended periods.
+ Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels
REQ-152553

**Overview**
Technical Services Rep
**Responsibilities**
JOB SUMMARY
+ Primary role is to provide on-site technical support of Panasonic IFE/GCS (In Flight Entertainment/Global Communication Services) products installed, or being progressively installed on customer aircraft. Additional role includes technical leadership, direction or recommendations on work actions directly to the customer, third party MRO maintenance staff, the customer's maintenance control organization, PTS OCC, MCC or limited to a combination of organizations as appropriate to the service agreement and work processes. Ensure that work performance is at a standard to achieve Panasonic performance availability guarantee as specified in the agreements. Works closely with CSE's (Customer Support Engineer), TSE's (Technical Support Engineer), Account Managers, Program Managers and other Panasonic support staff to ensure a successful IFE/GCS product installation or performance for the customer. Collect, synthesize and report on system performance metrics internally and externally to customer. Develop and maintain excellent working relationship with the customer. Work closely with multiple departments in maintenance provider organization to ensure their knowledge and effective operation of PAC IFE/GCS systems.
MAJOR RESPONSIBILITIES.Description
+ Aircraft IFE/GCS Maintenance and Support
+ Provide technical leadership and guidance to maintenance staff on all aspects of IFE/GCS installation and maintenance activities.
+ Assist in troubleshooting and resolving system issues, involving Panasonic Customer Support Engineers and Technical Support Engineers for resolution of systemic issues.
+ Execute tasks generated by the Panasonic Ticketing system assigned to the TSR (Technical Service Rep), resolving interpretation differences.
+ Monitors and supports tasks generated by the Panasonic Ticketing system and assigned to station. Coordinate new system introductions and new customer entry into service technical requirements.
+ Perform root cause analysis and troubleshooting, utilizing full understanding of cross-functional departmental process dependencies and the full range of service provider services that may impact overall system performance.
+ Monitor the program schedule commitments in coordination with Service Program Manager and assist in addressing possible impacts or changes.
+ Assist in the development of Preventative Maintenance programs.
+ Develop and maintain IFE/GCS system performance reporting criteria for Panasonic and customer stakeholders.
+ Interface between contracted MRO staff, Panasonic Product Safety Officer and Panasonic QA in all matters concerning air safety.
+ To support software and hardware upgrades for the implementation of SB's (Service Bulletins, etc.
+ Represents Panasonic Maintenance and Maintenance support organization to the customer.
+ Communicate and interface with relevant departments of the customer, primarily for production related processes and various Panasonic departments.
+ To assist in reporting IFE/GCS system performance.
+ Flag and report improvements in the processes both at the customer facing side as well as within Panasonic.
+ Administrative/Documentation
+ Document testing and repairs using computer and bar-coding equipment.
+ Works closely with MRO to monitor and track spare parts inventory.
+ Participate in implementing SIL's (Information Service Letter), TIL's (Technical Information letters) and Maintenance Memo's and other Panasonic or contracted MRO documentation.
EDUCATION/EXPERIENCE REQUIREMENTS
+ A&P, FCC Class 1, EASA B1 and/or B2, with relevant type ratings (station dependent) highly preferred.
+ Demonstrated experience in (aircraft) avionics, possibly with satellite communications and satellite network troubleshooting.
KNOWLEDGE/SKILL REQUIREMENTS
+ Ability to read, comprehend and follow instructions, procedures, blueprints, diagrams, manuals and to comprehend and follow verbal instructions.
+ Must have an excellent working knowledge of engineering applications for technical communications and training purposes.
+ Proficient in MS Word, Excel and Outlook.
+ Knowledge of electronic and troubleshooting generally acquired through commercial aviation, military experience or technical school education combined with minimum of 8 years of related industry experience.
+ Ability to work in a high-stress, high-pressure environment.
+ Determines methods and procedures on new assignments.
+ Works on problems of moderate to diverse scope requiring considerable judgment and initiative.
+ Understands implications of work and makes recommendations for solutions.
+ As a skilled specialist, completes tasks in resourceful and effective ways.
+ Uses independent judgment to ensure projects/assignments are completed accurately and on-time.
+ Must be fluent in English or appropriate language (location specific) both spoken and written and be able to convey highly technical terms.
+ Strong troubleshooting skills and analytical skills, with a software emphasis (Linux).
+ Intermediate knowledge of LINUX and UNIX a plus.
+ A good understanding of PC networks and configuration, multiplexed or software controlled systems with knowledge of computer hardware.
+ Knowledge of global civil aviation regulations and requirements (EASA/FAA).
+ Must be customer service oriented.
+ Must be experienced in the ability to deliver technical coaching and training.
OTHER REQUIREMENTS
+ Ability to pass extensive security and background checks for Airside access.
+ Legal right to work in location assigned.
+ Current and valid driver's license.
+ May require both international and domestic travel, up to 25 % of time, to other line station locations to provide relief from time to time as required.
+ Must be able to work any shift, weekends and holidays.
+ Manual dexterity to grasp and work with tool parts and equipment.
+ Ability to climb and work from ladder or platform, and endure sitting, standing, bending or twisting for extended periods and ability to lift up to 50 pounds.
+ Ability to operate under extreme weather conditions and in confined spaces for extended periods.
+ Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels
REQ-152554

Want to be a part of Asia Pacific & Japan’s (APJ) largest, most innovative, and rapidly growing data centre company? AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers - the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow. Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APJ region. With backing from our investors, including Blackstone, this is just the beginning… Come join the A-Team at AirTrunk, where the cloud meets the ground. A Snapshot As Technical Services Manager (TSM) reporting to our Senior Technical Service Manager (STSM), you will work closely with our Operations team including Building Services Manager (BSM), making an impact in a number of ways: Supporting the STSM in relation to all aspects of data centre operations to achieve 100% uptime and compliance with customer SLAs The primary point of contact for the site Facilities Provider, supervising FM Services, Smart Hands & Security vendors as well as any other third-party vendors (including soft services) engaged directly by AirTrunk. Supporting the BSM in property related services Please note, this role will be based in our data centre in Johor Bahru and work on 12 hours shift. Your Day to Day Either a portion of the data centre site or a portfolio of customers will be allocated to each Technical Service Manager (TSM). The TSM then runs this sub-section of the site, reporting and raising issues/tasks to the STSM as required; Lead and manage all aspects of the planning and coordination of all preventive maintenance and repair works; OPEX budget, ensure change management, incident management procedures and safety requirements are followed; coordinate activities as required with customers Coordinate with the Development team to run construction activity and installations, to ensure system design, installation and testing adhere to operational standards Ensure adherence to site operating procedures (SOP, MOP, EOP, security) and any other documentation required by law, e.g. RA, SWMS and EHS Ensure compliance with site held accreditations, including, but not limited to, ISMS, ISO9001, ISO14001, SOC2, PCI. Maintain compliance with local regulatory requirements including environmental, building, fire, electrical, hydraulic, occupational health & safety Monitor and manage the performance of outsourced services vendors and contractors, including cleaning, gardening, etc. Primary operational contact for customers and local point of escalation during emergency events and day-to-day operations. Issue change and incident notices as when required. Attend witness testing of all equipment during commissioning to validate sequence of operations and receipt of all operational documentation Manage the provisioning of data centre services including connectivity, power services, deployment and any additional services to be delivered to customers Lead minor capital projects for customers/internal purposes Supervise operational metrics, data and analyse risks Conduct regular property inspections, including all critical facilities, building, fixtures, fitting which include concrete or structural elements and architectural finishing supporting by the Building Services Manager (BSM) Ensure the data centre operations including general cleaning and security are well maintained Implement and administer inventory control programs/purchase parts and supplies Requirements: 5+ years of mechanical and electrical experience in data centres (preferred), facilities, engineering operations, semiconductor, trades or related fields Excellent collaborator with strong communication skills in English and Bahasa Malaysia, Mandarin is a plus Ability to establish and review Method of Procedure documents, maintenance reports, incident reports, emergency event summaries, root cause analysis reports, and O&M manuals Able to read and comprehend single line diagrams Ideally, successfully run 3rd party service providers and negotiate quote/pricing for services Familiar with working with Customer Portals, BMS, Computerized Maintenance Management Systems. CAD is a plus. Exceptionally flexible, forward-thinking and motivated by change Effective customer management skills and meeting chair experience The AirTrunk Culture

Working at AirTrunk is a once in a lifetime opportunity to fast-track your career and amplify your impact. Whilst you’re helping scale our region’s digital future, we’ll help you and unleash your full potential. The pace in which we operate means you’ll feel an electric atmosphere at AirTrunk. We are a team of challengers and collaborative problem solvers who break new ground every day. We do this by living our values, going above and beyond, and being dynamic, transparent, and responsive. Every AirTrunker brings their own unique background and diverse perspective to find solutions to problems that matter. We make sure you have everything you need to make your mark and thrive in a flexible and safe working environment, where everyone feels welcome. Our benefits empower AirTrunkers to stay positively charged. **To all recruitment agencies: AirTrunk does not accept agency resumes. Please do not forward resumes to our jobs alias, AirTrunk employees or any other organisation location. AirTrunk is not responsible for any fees related to unsolicited resumes.** Create a Job Alert Interested in building your career at AirTrunk? Get future opportunities sent straight to your email. Apply for this job

* indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile * Where are you currently based? * Select. Are you legally allowed to work in Malaysia with no limitations? * Select. Do you have at least 5+ years of mechanical and electrical experience in data centres (preferred), facilities, engineering operations, semiconductor, trades or related fields? * Select. Demographic Questions

The electrifying buzz at AirTrunk wouldn’t be possible without a diverse team bringing different perspectives, experience and skills together. As part of our commitment to diversity, inclusiveness, and continuous improvement, we invite you to answer the following questions. Your responses will be used (in aggregate only) to help us identify areas of improvement in our process. Your responses are anonymous,

will not

be associated with your details or your specific application and

will not in any way be used in the hiring decision. Select. I identify my sexual orientation as * Select. I identify my ethnicity as (mark all that apply): * Select.

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As the preferred partner for window and door automation, SOMFY is committed to inspiring new and better ways of living for all. As a French, family-owned, and independent group, in continuous growth since our creation, we have been world leaders for 50 years and pioneers in home automation. Innovation continuously guides our work and guarantees the excellence of our solutions. We are present in 58 countries, with eight production sites and 17 R&D centers. We are deeply committed to the well-being of our 7,000 employees, we promote their sustainable employability by promoting internal mobility and developing their skills. We foster diversity and inclusion by building on our strong corporate culture. Job Description

Provides technical expertise to sales representatives, retailers and (key account) customers during the sales process. Provides technical input into bid proposals, projects and technical documents within the sales process, support on specification and identifies additional sales opportunities with existing customers. Performs technical sales support at customer sites, or on a multiple-site basis Collaborates with sales teams to develop and recommend products and services to meet customers' requirements Provides post-sale technical support services to customers, including installation, troubleshooting, problem resolution, maintenance of products and inspection of return claim products. Responds to customer questions regarding operation and malfunctions. Advises customers on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction. Response for product and technical training to customers. Responsible for new product application and testing. Prepare technical documentation for presales, sales and after sales. Qualifications

University graduate in Mechanical / Electrical / Electronic Engineering or related disciplines. At least 3 years’ working experience in Engineering industry for technical services & support, preferably with experience in after-sales handling/management, and related in the field of motor business. Good knowledge of mechanical, electrical and electronic products. Local language is a must. Fluent in spoken and written English is essential. Experience & knowledge in smart home & automation is a plus. Additional Information

Basic Salary MYR3000 +Travel allowance MYR650 Please mention your current and expected salary and notice period in the CV. The protection of our candidates’ personal data is a commitment of Somfy Group. We therefore ask any candidate to submit their application to us exclusively via our secure system, and not by email or postal.

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You’re an important part of our future. Hopefully, we're also a part of your future! At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That’s why we would like to keep developing our company with you. Keeping your future in mind, we’re making a joint contribution to health care worldwide, with trust, transparency and appreciation. That's Sharing Expertise. Technical Services Engineer Company: B. BRAUN MEDICAL SUPPLIES Job Posting Location: MY-Petaling Jaya, 47800 Selangor Functional Area: Field Service Working Model: Hybrid Requisition ID: 6254 Are you a hands-on problem solver who thrives on precision, customer care, and keeping life-saving technology running at its best? If so, this opportunity could be for you! Join us at B. Braun, a leader in the medical devices industry, where your skills and experience will be recognized and celebrated. Take the next step in your career with us and help shape the future of healthcare! As a

Technical Service Engineer

at B. Braun, where your expertise in diagnostics, repairs, and customer support ensures that critical medical devices perform flawlessly when it matters most. You will play a vital role in providing post-sales technical support services to customers, including installation, troubleshooting, problem resolution and maintenance. As well as delivering customer services and expertise on preventative maintenance and configuration adjustment to improve product performance and customer satisfaction. Your key responsibilities: Perform diagnostics, troubleshooting, and repairson medical equipment and components, ensuring compliance with established quality procedures and technical specifications. Utilize specialized test equipmentto trace and identify component defects, compare results against standards, and accurately document findings. Deliver post-sales technical servicesincluding installation, maintenance, and repair at customer sites to ensure optimal product performance. Support sales initiativesby participating in contract renewals and promoting service-related revenue programs. Ensure timely execution of service contractsin accordance with company guidelines and maintain calibrated tools and test equipment. Provide market feedbackto management regarding product performance and customer needs, helping bridge gaps between product functionality and user expectations. Maintain high levels of customer satisfactionthrough proactive communication, technical assistance, and training, while managing service records and logs efficiently. Manage inventory controls by conducting regular physical checks, updating documentation, and overseeing the repair parts cycle to prevent loss and ensure compliance. What you will bring to the team: Bachelor's degree in engineering / related. Min 1 - 2 years of experience in technical services, preferably in medical devices, diagnostics or healthcare IT engineering, or related. What sets B. Braun apart? Incorporated in 1980, B. Braun Medical Supplies Sdn Bhd is well placed as one of the leading medical suppliers in Malaysia. We work closely in partnership with hospitals and healthcare institutions for best patient outcomes. Our proven track record as a major hospital supplier of medical devices, equipment and pharmaceuticals paves the way for market leadership. Our team’s extensive networking within the industry, together with B. Braun’s evolving and progressive product quality help us in our mission to protect and improve people’s health in Malaysia and around the world. What can we offer you? Sports club Annual leave Medical insurance Long service award Employee referral program Education assistance program BMS Business School for learning & development What’s next? Once you click on the link to Apply, you will be directed to update your personal information and submit your CV. Our Talent Acquisition team will carefully review your application, and if you pass the CV screening you will be invited for the first interview. We ask you to conduct two interviews, one in person and one remotely. If you stand out and meet our requirements, we will present you with an offer and guide you through our seamless onboarding process. Join us and be part of something extraordinary! We appreciate different perspectives, thoughts, experiences and backgrounds. By strengthening an appreciative, inclusive, respectful and equal working environment, we create a culture in which all our employees feel free to be who they are. To find out more about our commitment to diversity click here To find out more about B. Braun Malaysia click here

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