13 Social Worker jobs in Malaysia

sector:

sub-sector: Mental Health

type: Temporary

location: South West

Are you a Mental Health Social Worker looking for flexible temporary work?

Sensible Staffing is currently recruiting Mental Health Social Workers to work across a variety of settings, including:
NHS Mental Health Services
Private Hospitals
Local Councils
Community-Based Mental Health Services
Other Specialist Providers

We welcome applications from social workers with experience in at least one of these settings who are eager to expand their skills across different areas of mental health support.

Key Responsibilities:

• Conduct mental health assessments and develop care plans in line with individual needs.
• Work with service users experiencing a range of mental health conditions, supporting their recovery and well-being .
• Collaborate with NHS teams, private healthcare providers, social services, and voluntary organizations .
• Provide safeguarding support and risk management for vulnerable individuals.
• Support hospital discharge planning, crisis intervention, and community reintegration.
• Maintain accurate case records and ensure compliance with relevant legislation.

Requirements:

Degree in Social Work (or equivalent qualification).
Registered with Social Work England (or relevant body) .
Experience in at least one of the following areas: NHS, private hospitals, councils, or community-based mental health services .
Knowledge of relevant legislation (Mental Health Act, Care Act, Mental Capacity Act).
Ability to work independently and as part of a multi-disciplinary team .
A compassionate and proactive approach to supporting individuals with mental health needs.

Why Work with Sensible Staffing?

Competitive pay rates and flexible working arrangements.
Opportunities to gain experience across multiple mental health settings .
Ongoing support from a dedicated recruitment consultant.
Access to exclusive job opportunities across the NHS, private sector, and local authorities.

If you are applying for the first time, please complete all fields below

Already registered with Sensible Staffing? Just enter your name, contact number and email.

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World Central Kitchen is seeking an emotionally intelligent, tenacious, and innovative Community Outreach Manager to lead frontline operations, rapidly build and manage dynamic field teams, and ensure food aid swiftly reaches disaster-affected communities — all in alignment with WCK's North Star values.

The ideal candidate is a resourceful, compassionate leader, facilitator, and collaborative team player who thrives in fast-paced, unpredictable environments. You should excel at building trust with communities in crisis, leading teams under pressure, and adapting to complex, evolving situations. Your role includes:

• Rapid Community Assessment: Be first on the ground to quickly understand the local context, identify urgent food needs, and establish connections within affected communities
• Rapid Team Building and Management: Recruit, train, and lead dynamic, locally driven community outreach teams to deliver efficient, effective food aid in fast-changing environments
• Culturally Competent Outreach & Relationship Building: Lead with empathy and cultural awareness, fostering strong relationships across diverse communities to ensure food aid is aligned with cultural practices, community needs, and delivered with dignity
• Problem Solving in Crisis: Navigate post-disaster environments, creatively overcome obstacles and work with other response units to expediently support communities with food aid— always guided by WCK's North Star values
• Bi/Multilingual Communication: Lead inclusive communication, coordination, and culturally aligned community engagement across diverse populations
  
  

Duration : The Community Outreach Manager is a two (2) year contract term position with the opportunity for renewal, offering a unique chance to lead and help shape WCK's responses.

This position reports directly to the Response Director during activations, and the Senior Manager while off activation.

Preferred Location(s): Asia - Must live within one (1) hour of an international airport.

• Bangkok, Thailand
• Ho Chi Minh City, Vietnam
• Kuala Lumpur, Malaysia
• Seoul, South Korea
• Singapore, Singapore
• Tokyo, Japan
  
  

Key Responsibilities:

Personnel Management and Training

• Recruit, train, and motivate diverse community outreach teams on activation, ensuring a high-performance culture aligned with WCK's mission and values.
• Provide leadership, mentorship, training and support to team members, promoting a culture of urgency, accountability, adaptability and continuous learning within the team
• Address personnel issues on activations in real time, and provide regular performance feedback on Corps members.
• Support the recruitment of Corps members, and manage personnel effectively on the ground to foster growth and ensure a diverse pipeline of activation leadership
• Identify professional development needs and gaps in team capabilities to arrange for appropriate training, and provide this feedback to relevant stakeholders for implementation.
  
  

Activation Management

• Respond within four (4) hours notice to a disaster area to act as Community Outreach Manager, managing relief operations on the ground, or in rare cases, remotely
• Lead and manage field teams specializing in community outreach and engagement. Ensure strategic and streamlined implementation of relief activities on the ground, operationalizing WCK's North Star values
• Design and implement response strategies in the field that are adaptable and robust enough to function in high-stress, dynamic environments affected by natural disasters or conflicts
• Recruit, onboard, train and manage community outreach teams, including local hires and Corps members in the field.
• Consult on the scope of the response, and manage or implement community outreach operations
• Provide regular updates on community outreach operations to the Response Director to ensure ongoing, transparent information sharing across the organization.
• Collaborate with all WCK departments on the ground, or remotely to support the needs of the activation.
• Ensure smooth transitions and complete handovers with other Activation Managers, and between Response Corps team members when rotating field teams through phases of the activation
• Complete the After-Action Report process immediately following activation wind-down, collating and drawing learnings for process improvement
  
  

Community Outreach

• Rapidly scout community needs in a disaster area to design the scope of the response, and ensure that food reaches beneficiaries as quickly and effectively as possible.
• Foster a collaborative environment with local populations; establish and nurture relationships with community members throughout the activation.
• Gather feedback from beneficiaries to understand evolving needs and changes on the ground. Utilize findings to recommend the scope of WCK support, including potential scale up or wind down strategies.
• Build and maintain relationships with community members to understand overall food needs, feedback on WCK performance, and other concurrent mass-feeding activities
  
  

Budgeting and Logistics

• Work with the finance team and Response Director to share cost projections for community outreach operations, focusing on meal production and logistical needs
• Collaborate with the procurement and logistics team to source materials and supplies efficiently and ensure timely delivery to affected areas
  
  

Community and Stakeholder Engagement

• Build strong relationships with local communities first.
• Ensure the teams conduct outreach and engagement activities that contribute to WCK's reputation as an effective, compassionate, and reliable relief organization
• Represent WCK in the field, acting as an ambassador to beneficiaries, partners, and the media, as required.
  
  

Requirements

• Ability to spend up to 70% of the time in the field. The typical duration of an activation is four (4) weeks, though timelines could be longer.
• Must live within one (1) hour of an international airport or be willing to relocate.
• Willingness and ability to travel frequently to remote and potentially hazardous locations within four hours notice
• Bachelor's degree and/or equivalent preferred, or 5+ years of experience in management roles, preferably in fast paced, ever changing environments; including military, emergency response, culinary, humanitarian or event management settings.
• Experience leading, training and coaching large teams in challenging and rapidly changing environments.
• Ability to work independently with minimal infrastructure and resources
• Willingness to work in challenging environments with austere living conditions. For example, responders may not have access to running water, communications, or electricity and they may have to sleep outdoors and use bucket toilets
• Ability to work well with others and take directions to protect yourself and the team
• Demonstrated negotiation and diplomacy skills in complex and potentially volatile situations
• Exhibit a calm and composed demeanor during crisis situations, with the capacity to make sound decisions under pressure
• Be physically fit and have the stamina to work long hours doing physically demanding tasks in varying and potentially extreme climates
• Strong mental resilience and emotional intelligence to cope with the stressors associated with working in conflict environments
• Display cultural awareness and sensitivity, recognizing and respecting diverse backgrounds that allow us to positively work with local communities
• Fluency in English is required; proficiency in additional languages relevant to common disaster or conflict zones is highly desirable (Bengali, Japanese, Korean, Mandarin Chinese, Malay)
• Must have a valid Driver's License
• Must have a valid Passport
  
  

By joining us as a Community Outreach Manager, you will dedicate your professional expertise to make a meaningful difference in the lives of those affected by crises. Your leadership will ensure that our response efforts are prompt, strategic, and compassionate, delivering hope and essential aid at a time when it is needed most.

Application & Cover Letter Instructions

This application REQUIRES a cover letter that clearly articulates your interest in working with World Central Kitchen. We aim to understand your passion for our mission, please elaborate on how your experience aligns with the responsibilities detailed in the job description. Only applications accompanied by a cover letter will be considered for further review. We encourage you to express your genuine voice and avoid using generic cover letters.

References and Background Checks

To help ensure the safety of our communities and our teams, our selection process will include reference and background checks, subject to any legal or regulatory requirements.

Equal Opportunity

WCK is an equal opportunity employer committed to inclusion and diversity and to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Applicants must be authorized to work for any employer in the country in which they reside. We are unable to sponsor or take over sponsorship of employment at this time.

No recruiters or agencies, please.

Contract Type (If based outside United States or Spain)

We are excited to offer an opportunity for this role in partnership with Velocity Global and TCW Global. If based outside of the United States or Spain, depending on location, the successful candidate will be contracted by either VG or TCW, which will handle all HR-related processes, including payroll, benefits, and compliance, while the employee will work directly with World Central Kitchen to fulfill the job responsibilities.

As a contractor of Velocity Global or TCW Global you will receive the benefits and support of a dedicated HR team, ensuring a seamless experience while you contribute to the mission of World Central Kitchen.

Benefits

Salary Range: $80,000 - $00,000 USD and/or equivalent in local currency per year

Why Join Us?

Innovative Environment : Be part of a forward-thinking team that values creativity and innovation.

Global Impact: Your work will have a direct impact on building a diverse and talented global team.

Professional Growth: Opportunities for continuous learning and career development.

Dynamic Team: Work with a supportive and enthusiastic team that values collaboration and fun.

If you're ready to bring your unique talents to a role that's as challenging as it is rewarding, we'd love to hear from you. Apply today and let's build the future of World Central Kitchen together!

WCK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in being a part of WCK's global talent journey!

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Contract

Job function

• Job function Other
• Industries IT Services and IT Consulting

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ABOUT THE UNIT

The Community Outreach Research Unit collaboratively develops intervention programmes to promote early detection and improve access to breast cancer care for women seeking treatment at Ministry of Health hospitals. The Community unit together with other research units in CRMY intends to close the gap in cancer care and our current focus is on breast cancer. The reality today is that who you are and where you live could mean the difference in cancer survival. It isn’t fair. But we can change this by developing the i) most effective healthcare system changes for improving survival and ii) innovative and cost-effective tools for enabling early detection of cancer in B40 communities.

SCOPE / PURPOSE OF JOB

The breast patient community navigator promotes timely diagnosis and treatment and aims to ensure seamless, coordinated care and services. The breast patient community navigator helps patients and their families access the health care delivery system through support, education, communication, and resources. This support begins at the point of a suspicious finding and continues throughout treatment to the resolution of the finding. The navigator works with breast cancer patients to improve their cancer care outcomes.

RESPONSIBILITIES

• Time management and keeping up with the dateline as per required with CRMY and MOH. Prioritization of task and activity carried out according urgency and need of breast cancer patients.

• Provide navigation support for breast cancer patients who are diagnosed with breast cancer. Uses the patient navigation intake assessment and identifies needs and barriers that prevent patient from accessing care. Tracks patient progress and keeps other care team members informed. Identifies potential bottlenecks and performs appropriate interventions.

• Assists patients across healthcare disciplines to ensure appointments are made and kept. Works closely with appropriate staff throughout the healthcare system to improve patient care outcomes

• Tracks and follows patient interactions via appropriate documentation policies and procedures

• Engages in program evaluation efforts and submits reports as necessary

• Identifies system and/or organizational barriers to care and recommends strategies to improve access

• Pays utmost attention to patient confidentiality; in order to facilitate care, patient navigator will have access to patient information including diagnosis, treatment plan, and personal information such as address to facilitate local community support and untapped services

• Resource Identification and Utilization – Coordinating services with nurse navigator to assist patients with their basic needs, ensuring that they complete their diagnosis and treatment in a timely manner. This includes advising on entitlements and helping with completion of application forms, referring patients to state/national agencies or non-profit organizations depending on the needs of the patient. Plan and conducting home visits for i) welfare assessment, ii) patient or caregiver education, and iii) defaulter tracking.

• Collaborates with local individuals, agencies, and organizations to facilitate access to community-based services addressing patients’ barriers to care.

• Well versed with local resources and able to build a wider and sustainable network of community partner to address barrier faced by breast cancer patients.

Essential Requirements:

• Education : Diploma/Bachelor’s degree OR a minimum two year of experience in hospitality, social work, psychology, population-based services, home care, community officer, human activist, social entrepreneurship, social services, customer care and service, OR a combination of education and experience that is similarly, equivalent.

• Full driving license and own a car/motorcycle

• Knowledge/Skills/Abilities

Effective professional communication skill, both orally and in written form ie. Good letter writing

skill.

Good computer skills (Microsoft Office and Virtual meeting platform)

Fluent in communicating in local languages: Bahasa Malaysia, Mandarin or, Tamil, Local Sabah and Sarawak languages is a strength.

Knowledge on the local population, resources and cultural sensitivity

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Research Associate (Monitoring and Evaluation), Community Outreach Division

SCOPE / PURPOSE OF JOB / JOB RESPONSIBILITIES

ABOUT THE UNIT

Cancer Research Malaysia is the country’s only independent non-profit cancer research organization, focused on conducting

impactful research on cancers common in Asians and delivering evidence-based solutions to reduce the cancer burden in

Malaysia.

The purpose of the Community Outreach Unit at Cancer Research Malaysia

is to reduce the burden of late-stage cancer through cancer prevention and early detection, delivered via innovative

community-based programmes. By working in close partnership with government hospitals, NGOs, and local communities, the

Unit also supports patients in navigating complex healthcare systems—enhancing access to timely diagnosis and ensuring

compliance to treatment. Through these efforts, we aim to close the cancer care gap and improve outcomes, particularly for

underserved populations.

SCOPE / PURPOSE OF JOB

The Community Outreach Research Unit is looking for a dynamic and motivated Research Associate (Monitoring and

Evaluation). Under the overall guidance of the Head of the Community Outreach Unit , the Research Associate will be

responsible for monitoring and enhancing the performance of systems established for the routine collection of data,

establishing a framework for programme monitoring and ensuring high quality and timely inputs and reports; and for ensuring

that the project maintains its strategic vision and that its activities meet the planned milestones in a cost effective and timely

manner. The Research Associate works in close collaboration with the Donor Engagement team for preparation and submission

of reports to appropriate stakeholders.

RESPONSIBILITIES

1. Monitor and enhance the performance of systems established to collect data (such as the Joget system), including

a. Being responsible for ensuring data collection completeness, and analysis of different data in relation to the project

activities

b. Assisting the navigatos with monitoring and evaluation tools and in supporting them in their use

2. Develop and strengthen monitoring, inspection and evaluation procedures, including:

a. Monitor all project activities, expenditures and progress towards achieving the project output;

b. Review the logic framework together with the Head of Department and to recommend further improvement of the logic

framework;

c. Develop monitoring and impact indicators that define project success;

d. Propose strategies to improve efficiency and assist Head of Unit in implementing these

e. Provide feedback to the Head of Unit on project strategies and activities;

f. Suggest strategies to the Project Management for improving the efficiency and effectiveness of the project by identifying

bottlenecks in completing project activities and developing plans to minimize or eliminate such bottlenecks;

3. Assist the Head of Unit in preparing Quarterly/Annual reports on project progress, and publications associated with the

project

4. Perform other duties as required.

QUALIFICATIONS/REQUIREMENTS

Academic Qualifications

• At least a Master’s degree in epidemiology, public health, implementation science, data

science, health informatics, or a related field with strong emphasis on data analytics

• Additional certifications in Monitoring & Evaluation (M&E), data management, or health

systems research are an advantage

Experience and Expertise

• Minimum 5 years of relevant experience in project monitoring and evaluation, preferably in

• Demonstrated experience in designing tools and strategies for data collection, analysis,

and reporting

• Proven ability to analyse data using statistical software (e.g., SPSS, Stata, R)

• Experience in developing or managing digital data collection and monitoring platforms

• Strong publication record in peer-reviewed journals commensurate with years of

experience

Other Competencies

• Understanding of M&E methodologies, qualitative and quantitative research approaches

• Excellent written and verbal communication skills in English and Bahasa Malaysia

• Strong project management and facilitation skills

• Proactive, self-motivated, and able to work independently

• Demonstrated ability to manage complexity, multitask, and meet

We are an independent and non-profit cancer research organisation based in Malaysia. Funded by donations and research grants, we conduct research in niche cancers often found in our Asian population.

Cancer — the big ‘C’ — continues to be a stigma, only spoken about in hushed whispers; how it’s bad karma, how much it costs, and that nothing could be done.

Confronting this stigma head on, CRM has been reversing this language of cancer, transforming the big ‘C’ to a little ‘c’, and we plan to develop tools backed by good research to ensure that we can truly fight cancer on all fronts.

We believe that we will reverse the grip of cancer in our lives. We want researchers to win the war against cancer by turning it around with new ways of prevention and cure. We want to empower the public through impactful outreach programmes, with the hopes that Malaysians will respond differently to cancer by coming forward for screenings and going through with treatments.

Our driving force is held together by these goals:

• Improving the survival rates of Asian cancer patients, focusing on neglected areas of research.
• Empowering Asians to have the proper screening and treatment.
• Improving survival rates by being more accessible, focusing on providing existing cures to patients rather than sit on inaction and potentially losing lives.
• Making affordable and timely treatments by repurposing drugs, acknowledging the reality that developing new cures are costly and risky.
• Putting Malaysia in the global spotlight for cancer research by collaborating with top scientists around the world,and working to nurture the next generation of Malaysian cancer researchers.

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Research Associate (Monitoring and Evaluation), Community Outreach Division

Join to apply for the Research Associate (Monitoring and Evaluation), Community Outreach Division role at Cancer Research Malaysia

Research Associate (Monitoring and Evaluation), Community Outreach Division

Join to apply for the Research Associate (Monitoring and Evaluation), Community Outreach Division role at Cancer Research Malaysia

Direct message the job poster from Cancer Research Malaysia

HR Management | Recruitment | Employee Relations | Training & Development | Onboarding Specialist

SCOPE / PURPOSE OF JOB / JOB RESPONSIBILITIES

ABOUT THE UNIT

Cancer Research Malaysia is the country’s only independent non-profit cancer research organization, focused on conducting

impactful research on cancers common in Asians and delivering evidence-based solutions to reduce the cancer burden in

Malaysia.

The purpose of the Community Outreach Unit at Cancer Research Malaysia

is to reduce the burden of late-stage cancer through cancer prevention and early detection, delivered via innovative

community-based programmes. By working in close partnership with government hospitals, NGOs, and local communities, the

Unit also supports patients in navigating complex healthcare systems—enhancing access to timely diagnosis and ensuring

compliance to treatment. Through these efforts, we aim to close the cancer care gap and improve outcomes, particularly for

underserved populations.

SCOPE / PURPOSE OF JOB

The Community Outreach Research Unit is looking for a dynamic and motivated Research Associate (Monitoring and

Evaluation). Under the overall guidance of the Head of the Community Outreach Unit , the Research Associate will be

responsible for monitoring and enhancing the performance of systems established for the routine collection of data,

establishing a framework for programme monitoring and ensuring high quality and timely inputs and reports; and for ensuring

that the project maintains its strategic vision and that its activities meet the planned milestones in a cost effective and timely

manner. The Research Associate works in close collaboration with the Donor Engagement team for preparation and submission

of reports to appropriate stakeholders.

RESPONSIBILITIES

1. Monitor and enhance the performance of systems established to collect data (such as the Joget system), including

a. Being responsible for ensuring data collection completeness, and analysis of different data in relation to the project

activities

b. Assisting the navigatos with monitoring and evaluation tools and in supporting them in their use

2. Develop and strengthen monitoring, inspection and evaluation procedures, including:

a. Monitor all project activities, expenditures and progress towards achieving the project output;

b. Review the logic framework together with the Head of Department and to recommend further improvement of the logic

framework;

c. Develop monitoring and impact indicators that define project success;

d. Propose strategies to improve efficiency and assist Head of Unit in implementing these

e. Provide feedback to the Head of Unit on project strategies and activities;

f. Suggest strategies to the Project Management for improving the efficiency and effectiveness of the project by identifying

bottlenecks in completing project activities and developing plans to minimize or eliminate such bottlenecks;

3. Assist the Head of Unit in preparing Quarterly/Annual reports on project progress, and publications associated with the

project

4. Perform other duties as required.

QUALIFICATIONS/REQUIREMENTS

Academic Qualifications

• At least a Master’s degree in epidemiology, public health, implementation science, data

science, health informatics, or a related field with strong emphasis on data analytics

• Additional certifications in Monitoring & Evaluation (M&E), data management, or health

systems research are an advantage

Experience and Expertise

• Minimum 5 years of relevant experience in project monitoring and evaluation, preferably in

• Demonstrated experience in designing tools and strategies for data collection, analysis,

and reporting

• Proven ability to analyse data using statistical software (e.g., SPSS, Stata, R)

• Experience in developing or managing digital data collection and monitoring platforms

• Strong publication record in peer-reviewed journals commensurate with years of

experience

Other Competencies

• Understanding of M&E methodologies, qualitative and quantitative research approaches

• Excellent written and verbal communication skills in English and Bahasa Malaysia

• Strong project management and facilitation skills

• Proactive, self-motivated, and able to work independently

• Demonstrated ability to manage complexity, multitask, and meet

Seniority level

• Seniority level Associate

Employment type

• Employment type Contract

Job function

• Job function Science and Health Care Provider
• Industries Research

Referrals increase your chances of interviewing at Cancer Research Malaysia by 2x

Sign in to set job alerts for “Monitoring And Evaluation Specialist” roles.

Petaling Jaya, Selangor, Malaysia 6 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia $2,000.00-$4,000.00 6 months ago

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Research Associate (Monitoring and Evaluation), Community Outreach Division

Join to apply for the

Research Associate (Monitoring and Evaluation), Community Outreach Division

role at

Cancer Research Malaysia Research Associate (Monitoring and Evaluation), Community Outreach Division

Join to apply for the

Research Associate (Monitoring and Evaluation), Community Outreach Division

role at

Cancer Research Malaysia Direct message the job poster from Cancer Research Malaysia HR Management | Recruitment | Employee Relations | Training & Development | Onboarding Specialist

SCOPE / PURPOSE OF JOB / JOB RESPONSIBILITIES ABOUT THE UNIT Cancer Research Malaysia is the country’s only independent non-profit cancer research organization, focused on conducting impactful research on cancers common in Asians and delivering evidence-based solutions to reduce the cancer burden in Malaysia. The purpose of the Community Outreach Unit at Cancer Research Malaysia is to reduce the burden of late-stage cancer through cancer prevention and early detection, delivered via innovative community-based programmes. By working in close partnership with government hospitals, NGOs, and local communities, the Unit also supports patients in navigating complex healthcare systems—enhancing access to timely diagnosis and ensuring compliance to treatment. Through these efforts, we aim to close the cancer care gap and improve outcomes, particularly for underserved populations. SCOPE / PURPOSE OF JOB The Community Outreach Research Unit is looking for a dynamic and motivated Research Associate (Monitoring and Evaluation). Under the overall guidance of the Head of the Community Outreach Unit , the Research Associate will be responsible for monitoring and enhancing the performance of systems established for the routine collection of data, establishing a framework for programme monitoring and ensuring high quality and timely inputs and reports; and for ensuring that the project maintains its strategic vision and that its activities meet the planned milestones in a cost effective and timely manner. The Research Associate works in close collaboration with the Donor Engagement team for preparation and submission of reports to appropriate stakeholders. RESPONSIBILITIES 1. Monitor and enhance the performance of systems established to collect data (such as the Joget system), including a. Being responsible for ensuring data collection completeness, and analysis of different data in relation to the project activities b. Assisting the navigatos with monitoring and evaluation tools and in supporting them in their use 2. Develop and strengthen monitoring, inspection and evaluation procedures, including: a. Monitor all project activities, expenditures and progress towards achieving the project output; b. Review the logic framework together with the Head of Department and to recommend further improvement of the logic framework; c. Develop monitoring and impact indicators that define project success; d. Propose strategies to improve efficiency and assist Head of Unit in implementing these e. Provide feedback to the Head of Unit on project strategies and activities; f. Suggest strategies to the Project Management for improving the efficiency and effectiveness of the project by identifying bottlenecks in completing project activities and developing plans to minimize or eliminate such bottlenecks; 3. Assist the Head of Unit in preparing Quarterly/Annual reports on project progress, and publications associated with the project 4. Perform other duties as required. QUALIFICATIONS/REQUIREMENTS Academic Qualifications • At least a Master’s degree in epidemiology, public health, implementation science, data science, health informatics, or a related field with strong emphasis on data analytics • Additional certifications in Monitoring & Evaluation (M&E), data management, or health systems research are an advantage Experience and Expertise • Minimum 5 years of relevant experience in project monitoring and evaluation, preferably in • Demonstrated experience in designing tools and strategies for data collection, analysis, and reporting • Proven ability to analyse data using statistical software (e.g., SPSS, Stata, R) • Experience in developing or managing digital data collection and monitoring platforms • Strong publication record in peer-reviewed journals commensurate with years of experience Other Competencies • Understanding of M&E methodologies, qualitative and quantitative research approaches • Excellent written and verbal communication skills in English and Bahasa Malaysia • Strong project management and facilitation skills • Proactive, self-motivated, and able to work independently • Demonstrated ability to manage complexity, multitask, and meet Seniority level

Seniority level Associate Employment type

Employment type Contract Job function

Job function Science and Health Care Provider Industries Research Referrals increase your chances of interviewing at Cancer Research Malaysia by 2x Sign in to set job alerts for “Monitoring And Evaluation Specialist” roles.

Petaling Jaya, Selangor, Malaysia 6 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia $2,000.00-$4,000.00 6 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Research Associate (Monitoring and Evaluation), Community Outreach Division

SCOPE / PURPOSE OF JOB / JOB RESPONSIBILITIES ABOUT THE UNIT Cancer Research Malaysia is the country’s only independent non-profit cancer research organization, focused on conducting impactful research on cancers common in Asians and delivering evidence-based solutions to reduce the cancer burden in Malaysia. The purpose of the Community Outreach Unit at Cancer Research Malaysia is to reduce the burden of late-stage cancer through cancer prevention and early detection, delivered via innovative community-based programmes. By working in close partnership with government hospitals, NGOs, and local communities, the Unit also supports patients in navigating complex healthcare systems—enhancing access to timely diagnosis and ensuring compliance to treatment. Through these efforts, we aim to close the cancer care gap and improve outcomes, particularly for underserved populations. SCOPE / PURPOSE OF JOB The Community Outreach Research Unit is looking for a dynamic and motivated Research Associate (Monitoring and Evaluation). Under the overall guidance of the Head of the Community Outreach Unit , the Research Associate will be responsible for monitoring and enhancing the performance of systems established for the routine collection of data, establishing a framework for programme monitoring and ensuring high quality and timely inputs and reports; and for ensuring that the project maintains its strategic vision and that its activities meet the planned milestones in a cost effective and timely manner. The Research Associate works in close collaboration with the Donor Engagement team for preparation and submission of reports to appropriate stakeholders. RESPONSIBILITIES 1. Monitor and enhance the performance of systems established to collect data (such as the Joget system), including a. Being responsible for ensuring data collection completeness, and analysis of different data in relation to the project activities b. Assisting the navigatos with monitoring and evaluation tools and in supporting them in their use 2. Develop and strengthen monitoring, inspection and evaluation procedures, including: a. Monitor all project activities, expenditures and progress towards achieving the project output; b. Review the logic framework together with the Head of Department and to recommend further improvement of the logic framework; c. Develop monitoring and impact indicators that define project success; d. Propose strategies to improve efficiency and assist Head of Unit in implementing these e. Provide feedback to the Head of Unit on project strategies and activities; f. Suggest strategies to the Project Management for improving the efficiency and effectiveness of the project by identifying bottlenecks in completing project activities and developing plans to minimize or eliminate such bottlenecks; 3. Assist the Head of Unit in preparing Quarterly/Annual reports on project progress, and publications associated with the project 4. Perform other duties as required. QUALIFICATIONS/REQUIREMENTS Academic Qualifications • At least a Master’s degree in epidemiology, public health, implementation science, data science, health informatics, or a related field with strong emphasis on data analytics • Additional certifications in Monitoring & Evaluation (M&E), data management, or health systems research are an advantage Experience and Expertise • Minimum 5 years of relevant experience in project monitoring and evaluation, preferably in • Demonstrated experience in designing tools and strategies for data collection, analysis, and reporting • Proven ability to analyse data using statistical software (e.g., SPSS, Stata, R) • Experience in developing or managing digital data collection and monitoring platforms • Strong publication record in peer-reviewed journals commensurate with years of experience Other Competencies • Understanding of M&E methodologies, qualitative and quantitative research approaches • Excellent written and verbal communication skills in English and Bahasa Malaysia • Strong project management and facilitation skills • Proactive, self-motivated, and able to work independently • Demonstrated ability to manage complexity, multitask, and meet We are an independent and non-profit cancer research organisation based in Malaysia. Funded by donations and research grants, we conduct research in niche cancers often found in our Asian population. Cancer — the big ‘C’ — continues to be a stigma, only spoken about in hushed whispers; how it’s bad karma, how much it costs, and that nothing could be done. Confronting this stigma head on, CRM has been reversing this language of cancer, transforming the big ‘C’ to a little ‘c’, and we plan to develop tools backed by good research to ensure that we can truly fight cancer on all fronts. We believe that we will reverse the grip of cancer in our lives. We want researchers to win the war against cancer by turning it around with new ways of prevention and cure. We want to empower the public through impactful outreach programmes, with the hopes that Malaysians will respond differently to cancer by coming forward for screenings and going through with treatments. Our driving force is held together by these goals: Improving the survival rates of Asian cancer patients, focusing on neglected areas of research. Empowering Asians to have the proper screening and treatment. Improving survival rates by being more accessible, focusing on providing existing cures to patients rather than sit on inaction and potentially losing lives. Making affordable and timely treatments by repurposing drugs, acknowledging the reality that developing new cures are costly and risky. Putting Malaysia in the global spotlight for cancer research by collaborating with top scientists around the world,and working to nurture the next generation of Malaysian cancer researchers.

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Vacancy: Native Korean - Social Media Customer Services Agent
br>Location: Kuala Lumpur, Malaysia

Salary: RM 8,800

Language: Korean + English

Timing: Rotational Shift

Project: Social media

Education: Diploma or Bachelor

Headcount: 10

Start Date: 15th July 2025 (Immediate joiner)

Job Expectations:

- Respond to customer inquiries via call (50%) and chat (50%)
- Manage customer escalations and ensure timely resolution
- Perform procedures accurately, including data entry and complaint management
- Meet all SLAs and demonstrate strong customer service orientation
- Communicate effectively with customers in a friendly and polite manner

*Skills Required:*

- Diploma or Bachelor's Degree with 1+ year of customer service experience
- Excellent communication skills and command over Korean and English languages
- Strong customer service skills

_NOTE: The company will handle paperwork and relocation expenses._

Manager, Medical Advisory & Case Management (Medical Services)

GREAT EASTERN WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Manager, Medical Advisory & Case Management (Medical Services)

GREAT EASTERN WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

1 day ago Be among the first 25 applicants

To provide medical consultation and opinion in regard to claims pertinent to Guarantee Letter (GL) or Reimbursement / medical claim disputes or appeals / investigations / underwriting, and to ensure effective implementation of case management intervention in order to efficiently reduce or contain healthcare cost, without compromising healthcare quality and needs, in addition to development of quality assurance programmes or other relevant initiatives for organization.

• Medical advisory lead within and beyond operations divisions. To provide medical insights to various divisions within the company such as Medical Claims, Network Management, Call Centre, Customer Services, Product Management & Pricing, Strategic Business Development etc.
• To monitor and follow up with complex cases that require prolonged stay or due for discharge based on the length of stay planned / benchmarked; with the objective of limiting unwarranted extension of stay without compromising the care quality and to evaluate / approve for Top Up GL that fulfills criteria set within the proposed benchmark.
• To provide medical consultation and opinion in regard to admissibility and necessity of medical claims, fulfilment of policy contract definition in medical claims, investigation and underwriting decisions, as well as ad-hoc medical consultation and opinion in medical related queries.
• To communicate with panel specialists via call conference or virtual meetings regarding Professional Fee Queries and address overcharging issues or any issues on specialist’s fees to appropriate parties such as hospital management / hospital fee committee and Ministry of Health (MOH), medical councils, LIAM / PIAM as and when required, in accordance with the PHFSA Fee Schedule and reasonable & customary charges (R&C) guides.
• To develop / coach claim assessors through regular medical trainings and development / revision of internal claims guidelines to enhance their medical knowledge and competency in claim assessment to deliver services in keeping with the standards set.
• To involve in projects and/or initiatives for department / division process improvement.
• To conduct quality assurance checking on medical claims; to vet through periodical service report and follow up with relevant parties for remedial actions and its implementation as and when required.
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company’s interest.
• Highlight any potential concerns / risks and proactively share the best risk management practices.
• In charge of fraud, waste and abuse (FWA) detection, resolution and prevention to minimize billing wastages by reviewing and analyzing trends and emerging patterns in hospital and doctors’ charges, implementing controls on claims overutilization.

The Person:

• Qualifications: Licensed practicing Medical Doctor (MBBS / MD) in good standing in medical community, preferably with clinical experience/ specialty in internal medicine, paediatrics, and surgical based. Postgraduate qualification in occupational health, family medicine, or any relevant field would be an added advantage. Experience in a public/ private hospital is essential. Experience in analysis, fraud detection is an added advantage.
• Working Experience: Minimum 5 years working experience in healthcare and/or insurance.
• Key Skills: Sound medical knowledge; knowledge of healthcare billing and medical terminology; strong business acumen with communication, analytical, problem solving, documentation and organization skills; strong negotiation and public relation skills.
• Key Knowledge: Knowledge in medical terminology, clinical knowledge; Proficiency in current healthcare delivery systems and hospital, patient management and billing system; insurance product and contractual wordings knowledge.
• Key Competencies: Customer service, product knowledge, medical knowledge, information gathering and analysis, policy interpretation and application, processes, procedures and policies.
• Demonstrate alignment with the organisation’s core values through expected behaviours.
• High level of integrity, take accountability of work and good attitude over teamwork.
• Take initiative to improve current state of circumstances and adaptable to embrace new changes.

How you succeed

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change. Ver 1.0
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Who we are

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies : Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Health Care Provider
• Industries Insurance, Hospitals and Health Care, and Medical Practices

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