What Jobs are available for Social Care in Malaysia?

Showing 18 Social Care jobs in Malaysia

Carer/Support worker

Klang, Selangor Merian Wellbeing Aged Care Centre

Posted 2 days ago

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Job Description

Responsibilities

Able to do multiple duties as expected to complete care cycle Effective communication - able to connect and respond to senior clients Senior engagement - respond and engage clients in all daily activities Medication administrations - responsible and accountable to administering medication to clients Light housekeeping - bed making, disinfecting, washing and cleaning after meals Personal care - showering, toileting when required, feeding, dressing, oral care Socialising - activities and outing Reporting and documentation Support clients in selected activities Liaise with other staff and management of facility Applications questions

Which of the following types of qualifications do you have? Which of the following languages are you fluent in?

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Senior Associate, Customer Support - Foreign Worker Segment

Kuala Lumpur, Kuala Lumpur TNG Digital

Posted 16 days ago

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Job Description

Overview

TNG Digital WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia The incumbent will be based at our Walk-in Centre, supporting customer onboarding and handling complex inquiries related to financial products, services, and technical issues. This role requires providing in-person assistance, while ensuring a high standard of service delivery and compliance with regulatory requirements. The ideal candidate will be responsible for resolving customer concerns efficiently and delivering exceptional face-to-face customer experience. Job Responsibilities

Serve as the primary point of contact for escalated customer inquiries that cannot be resolved at the first level of support. Provide prompt and accurate responses to customer concerns related to financial transactions, account management, investment products, technical issues, and compliance. Utilize in-depth knowledge of the fintech industry, including regulations, compliance requirements, financial processes, investment products, and technological platforms, to address customer inquiries effectively. Demonstrate expertise in fraud detection and prevention to identify and analyze suspicious transactions and guide customers in protecting themselves against fraudulent activities. Assist customers in navigating fintech platforms, software applications, and online banking systems, troubleshooting technical issues, and providing guidance on utilizing digital interfaces. Educate customers on complex financial processes, technologies, and investment strategies in a clear and understandable manner. Collaborate with cross-functional teams, including compliance, risk management, and technology, to ensure adherence to regulatory requirements and continuously improve customer support processes. Analyze customer data, transactional data, and other relevant information to identify trends, patterns, and insights that can enhance products, services, and customer experiences. Update and maintain comprehensive records of customer interactions and inquiries in the CRM system for future reference and tracking purposes. Requirements

Proficiency in

Hindi or Tagalog or Indonesian . Comfortable working on

weekends and public holidays

(with rest days on Monday and one additional weekday). Open to foreign nationals with valid long-term spouse visas (i.e. married to Malaysian citizens). Minimum higher secondary education, or Diploma, or 2–3 years in frontline customer service (experience in walk-in centres or supporting migrant users is a plus). Familiarity with eWallets, mobile apps, or fintech platforms. Proficient in using tablets/smartphones for customer onboarding and support. Strong understanding of financial services, including remittance processes. Knowledge of AML, KYC, data privacy, and fraud prevention protocols. Experience with regulatory compliance and financial risk management is an advantage. Excellent interpersonal and communication skills, especially with non-native English/Malay speakers. Patient, empathetic, and solutions-oriented with a customer-first mindset. Strong attention to detail and the ability to prioritize and manage multiple tasks effectively. Able to work independently and escalate issues appropriately. Team-oriented and able to collaborate across departments. Benefits

Unlimited office pantry fruits, snacks and drinks. Mobile and broadband subscription reimbursement. Flexibility to opt dependants coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits. Additional leave including family leave and paid care leave to care for family members. Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (TCM) and Chiropractic. Corporate membership discount and many more to explore. Equal Opportunity and Accommodations

Touch ’n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch ’n Go’s policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: Note:

Only shortlisted candidates will be contacted.

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Patient Care Assistant

Klang, Selangor Mahsa Hospital

Posted 2 days ago

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Job Description

Patient Care Assistant

MAHSA Specialist Hospital is seeking caring and dedicated Patient Care Assistants to join our nursing team. As a Patient Care Assistant, you will play an integral role in providing essential care and support to our patients. Key Responsibilities: Assist patients with daily living activities, such as bathing, dressing, and eating Monitor and record vital signs and report any changes to the nursing staff Assist in patient mobility and transfer Maintain a clean and safe patient environment Provide emotional support and companionship to patients Qualifications: Certificate or diploma in Nursing or Healthcare Assistance Previous experience as a Patient Care Assistant or Nursing Assistant is a plus Strong communication and interpersonal skills Empathetic and patientfocused with a caring attitude Willingness to work in shifts, including nights and weekends Join our compassionate nursing team at MAHSA Specialist Hospital as a Patient Care Assistant. Apply now and be a part of our mission to provide excellent patient care and support.

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CUSTOMER CARE ASSISTANT

Shah Alam, Selangor HLK (Chain-Store) Sdn. Bhd

Posted 16 days ago

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Job Description

To assist for all operational matters pertaining to CRM Department. Handle stock and service set from all branches. Inform & update customer for the service set status & readiness. Assist CRM Executive compiling proof of non-conformance product to supplier. Liaise closely with inter-department to ensure consistent high quality results and continuously strive for performance improvement. Any ad hoc tasks as assigned by the superior. CUSTOMER CARE ASSISTANT

Responsibilities:-

To assist for all operational matters pertaining to CRM Department. Handle stock and service set from all branches. Inform & update customer for the service set status & readiness. Assist CRM Executive compiling proof of non-conformance product to supplier. Liaise closely with inter-department to ensure consistent high quality results and continuously strive for performance improvement. Any ad hoc tasks as assigned by the superior. Requirements:-

Candidate must possess at least SPM or relevant qualifications in any field. Fresh Graduates/non graduate with 2 years related working experience are encouraged to apply. Computer literate with knowledge of MS office application. Possess good communication skills in English. Fluency in other languages is an advantage. Result oriented, good analytical and interpersonal skills. Applicant must be willing to work in Kota Kemuning. Interested candidates are invited to send in a full resume together with details of current and expected salaries as well as a recent passport-sized photograph to: Human Resource & Admin Department No.18, Jalan Anggerik Mokara 31/59, Kota Kemuning, 40460 Shah Alam, Selangor. Tel: Email:

OPENING TIME Outlet : Monday - Sunday : 10:00AM - 9:00PM Office : Monday - Friday : 9:30AM - 6:30PM #J-18808-Ljbffr
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Patient Care Assistant (PCA)

Kuala Lumpur, Kuala Lumpur Sunway Medical Centre

Posted 3 days ago

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Job Description

Respond promptly to patient needs and provide follow-up, while assisting with daily living activities such as feeding, mobility support, hygiene, toileting, dressing, and emotional care. Adhere to Standard Operating Procedures (SOPs), policies, and work instructions in all assigned areas. Notify or report to a superior when unsure of patient care matters and ensure proper duty handover during shift transitions. Maintain cleanliness of the unit, including patient cubicles, nurse’s counters, pantries, and other related areas. Manage medical resources and equipment by preparing them for patient care, ensuring they function properly, and coordinating sterilization with CSSD. Practice infection control and safety measures by using Personal Protective Equipment (PPE) and maintaining proper hand hygiene. Requirements & Qualifications

Able to work in 3 shifts (morning, evening, night) Acceptable for other non-related Diploma Certificate No experience necessary as required to undergo on-the-job training Performing range of patient care according to prescribed methods, techniques and standards Be careful - Don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.

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CARE ASSISTANT, SURGICAL 5A

Kelantan, Kelantan AMPANG PUTERI SPECIALIST HOSPITAL SDN BHD

Posted 16 days ago

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Job Description

CARE ASSISTANT, SURGICAL 5A

Apply locations: KPJ Ampang Puteri Specialist Hospital Time type: Full time Posted on: Posted 28 Days Ago Job requisition id: JR Assists the qualified nurses in providing care to all patients within an assigned unit of the hospital. This nursing care is an integral part of the individualized holistic patient care plan as directed by the Medical staff according to the Policies and Procedures of the hospital and in keeping with the generally accepted principles, policies, and procedures of the Nursing Services.

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CARE ASSISTANT, JASMINE WARD

Kelantan, Kelantan AMPANG PUTERI SPECIALIST HOSPITAL SDN BHD

Posted 16 days ago

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Job Description

CARE ASSISTANT, JASMINE WARD CARE ASSISTANT, JASMINE WARD

Apply locations KPJ Ampang Puteri Specialist Hospital Time Type: Full Time Posted on: Posted 28 Days Ago Job Requisition ID: JR Responsibilities: Assists the qualified nurses in providing care to all patients within an assigned unit of the hospital. Contributes to the individualized holistic patient care plan as directed by the medical staff. Follows the policies and procedures of the hospital and the generally accepted principles of Nursing Services. Minimum Requirements:

Must have the ability to work collaboratively with the nursing staff and adhere to hospital policies.

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SOCIAL COMPLIANCE AUDITOR - RBS (Responsible Business Services) (APSCA)

Shah Alam, Selangor Societe Generale

Posted 2 days ago

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Job Description

SOCIAL COMPLIANCE AUDITOR - RBS (Responsible Business Services) (APSCA) Full-time

SGS is the world’s leading inspection, testing and certification company. SGS is recognised as the global benchmark for quality and integrity. With more than 96,000 employees, SGS operates a network of over 2,700 offices and laboratories around the world.

We are a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things, and we will be 100% committed to helping you reach your full potential.

Responsibilities

Lead and/or support lead auditor on RBS audit schemes (e.g. RBA, SMETA, WRAP, etc)

Making relevant decisions concerning the audit process

Ensure effective delivery of audits in line with RBS Global Procedures and any Scheme requirements or client SOPs

Meet agreed turnaround times for reporting and other deliverables

Respond to client enquiries on technical matters

Present a professional image in all dealings with clients and auditees

Promote the SGS approach and services at seminars and through presentations and articles

Provide technical input to back office and sales teams as required

Technical review of reports from other auditors

Active development of relationships through existing networks and contacts. Remain up-to-date with current thinking and client expectations in this field; establish and maintain a network of stakeholders including NGOs, industry bodies and related contacts; attend public and client-led conferences; read news related to their topic of interest

Ensure full compliance with the Company’s Code of Integrity & Professional Conduct and Impartiality Policy and encourage others do so

Cooperate fully with any investigations in relation to Quality issues or Integrity where required

At all times, adopt a safe behaviour by exercising due regard for their own health and safety and that of colleagues and clients, in line with the Company’s policies and procedures

Witness other auditors for effectiveness of auditing to ensure that competence is maintained

Maintain and develop own skills and knowledge both technologically and in the field of management system and standards as part of continuous professional development (CPD) where appropriate

To provide commercial referrals to Sales and Marketing department and assist in the company business budget achievement

Perform any other responsibilities as assigned by his / her manager

Qualifications

Diploma/Degree or equivalent in related field

Added advantage with experience in conducting audit (social compliance related) for external parties

Proven negotiation skills to be able to negotiate technical issues when dealing with the auditee organization management in relation to audit / assessment findings

Excellent interpersonal and communication skills

Ability to work under own initiative and in planning and prioritizing workloads under minimum supervision

Strong command of English and Bahasa Malaysia (both spoken and written)

Tenacious with follow up

Demonstrate personal integrity and trustworthiness

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SOCIAL COMPLIANCE AUDITOR - RBS (Responsible Business Services) (APSCA)

Klang, Selangor SGS

Posted 3 days ago

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Job Description

SOCIAL COMPLIANCE AUDITOR - RBS (Responsible Business Services) (APSCA) Full-time

SGS is the world’s leading inspection, testing and certification company. SGS is recognised as the global benchmark for quality and integrity. With more than 96,000 employees, SGS operates a network of over 2,700 offices and laboratories around the world.

We are a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things, and we will be 100% committed to helping you reach your full potential.

Responsibilities

Lead and/or support lead auditor on RBS audit schemes (e.g. RBA, SMETA, WRAP, etc)

Making relevant decisions concerning the audit process

Ensure effective delivery of audits in line with RBS Global Procedures and any Scheme requirements or client SOPs

Meet agreed turnaround times for reporting and other deliverables

Respond to client enquiries on technical matters

Present a professional image in all dealings with clients and auditees

Promote the SGS approach and services at seminars and through presentations and articles

Provide technical input to back office and sales teams as required

Technical review of reports from other auditors

Active development of relationships through existing networks and contacts. Remain up-to-date with current thinking and client expectations in this field; establish and maintain a network of stakeholders including NGOs, industry bodies and related contacts; attend public and client-led conferences; read news related to their topic of interest

Ensure full compliance with the Company’s Code of Integrity & Professional Conduct and Impartiality Policy and encourage others do so

Cooperate fully with any investigations in relation to Quality issues or Integrity where required

At all times, adopt a safe behaviour by exercising due regard for their own health and safety and that of colleagues and clients, in line with the Company’s policies and procedures

Witness other auditors for effectiveness of auditing to ensure that competence is maintained

Maintain and develop own skills and knowledge both technologically and in the field of management system and standards as part of continuous professional development (CPD) where appropriate

To provide commercial referrals to Sales and Marketing department and assist in the company business budget achievement

Perform any other responsibilities as assigned by his / her manager

Qualifications

Diploma/Degree or equivalent in related field

Added advantage with experience in conducting audit (social compliance related) for external parties

Proven negotiation skills to be able to negotiate technical issues when dealing with the auditee organization management in relation to audit / assessment findings

Excellent interpersonal and communication skills

Ability to work under own initiative and in planning and prioritizing workloads under minimum supervision

Strong command of English and Bahasa Malaysia (both spoken and written)

Tenacious with follow up

Demonstrate personal integrity and trustworthiness

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SOCIAL COMPLIANCE AUDITOR - RBS (Responsible Business Services) (APSCA)

Shah Alam, Selangor SGS

Posted 4 days ago

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Job Description

Company Description SGS is the world’s leading inspection, testing and certification company. SGS is recognised as the global benchmark for quality and integrity. With more than 96,000 employees, SGS operates a network of over 2,700 offices and laboratories around the world. We are a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things, and we will be 100% committed to helping you reach your full potential. Responsibilities

Lead and/or supportlead auditor on RBS audit schemes (e.g. RBA, SMETA, WRAP, etc) Making relevant decisions concerning the audit process Ensure effective delivery of audits in line with RBS Global Procedures and any Scheme requirements or client SOPs Meet agreed turnaround times for reporting and other deliverables Respond to client enquiries on technical matters Present a professional image in all dealings with clients and auditees Promote the SGS approach and services at seminars and through presentations and articles Provide technical input to back office and sales teams as required Technical review of reports from other auditors Active development of relationships through existing networks and contacts. Remain up-to-date with current thinking and client expectations in this field; establish and maintain a network of stakeholders including NGOs, industry bodies and related contacts; attend public and client-led conferences; read news related to their topic of interest Ensure full compliance with the Company’s Code of Integrity & Professional Conduct and Impartiality Policy and encourage others do so Cooperate fully with any investigations in relation to Quality issues or Integrity where required At all times, adopt a safe behaviour by exercising due regard for their own health and safety and that of colleagues and clients, in line with the Company’s policies and procedures Witness other auditors for effectiveness of auditing to ensure that competence is maintained Maintain and develop own skills and knowledge both technologically and in the field of management system and standards as part of continuous professional development (CPD) where appropriate To provide commercial referrals to Sales and Marketing department and assist in the company business budget achievement Perform any other responsibilities as assigned by his / her manager Qualifications

APSCA CSCA / ACSA qualifications tolead / support social audits Diploma/Degree or equivalent in related field Added advantage with experiencein conducting audit (social compliance related) for external parties Proven negotiation skills to be able to negotiate technical issues when dealing with the auditee organization management in relation to audit / assessment findings Excellent interpersonal and communication skills Ability to work under own initiative and in planning and prioritizing workloadsunder minimum supervisions Strong command of English and Bahasa Malaysia (both spoken and written) Good IT skills (eg. Microsoft Office applications, ICT tools for remote audit, etc) Tenacious with follow up Demonstrate personal integrity and trustworthiness Additional Information

Willing to travel within short notice

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