What Jobs are available for Sme Analyst in Malaysia?

Analyze business data to interpret business reports, trends and provide suggestions for Management and Head of Department (HOD) Drive data remediation projects with existing team. Using data driven approach to identify business drivers which can lead to revenue growth and increased profitability. Develop visualization and presentation for dissemination of analytical results and derivation of actionable insights. Define and optimize marketing automation strategy and build customer segments to facilitate marketing targeting. Perform root cause analysis, fix data quality issues and provide ongoing reports. Create and maintain optimal data pipeline architecture including assembling large complex data sets to be ready for data analytics. Manage database and CRM data, solving any problem during analysis and implementation with Japan Headquarter and HOD. Communicate report findings/business insights to business stakeholders through meaningful dashboard/data visualization tools. Coordinate with different functional teams to implement models, while monitoring and analyzing model performance and data accuracy. Work collaboratively with key departments and Manager in delivering high quality analytics support to management and other stakeholders using statistical and analytical skills and tools. Ensure initiatives are aligned with policies and standard operating protocols.

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U Mobile Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Specialist, Data Analysis Life at U Mobile

Awarded For

Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)

Bronze Winner in Cross-Generational Workforce Engagement (2024)

Gold Winner for Excellence in Workplace Culture (2021)

Comprehensive medical, dental, optical and insurance benefits

Flexi working hours arrangements

Staff Line & Device Subsidy

Smart Casual Attire

Child Parental Care Leave

Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)

Special employee discounts for selected F&B Brands

Day-To-Day Activities Data collection and management: Identifying, gathering, and organizing data from various sources and maintaining databases.

Data analysis and interpretation: Using statistical techniques to analyze data, uncover trends, and identify patterns.

Reporting and visualization: Presenting findings through clear and easy-to-understand reports, charts, and graphs.

Strategic support: Providing data-driven insights to help with decision-making, improve operational efficiency, and identify growth opportunities. Process improvement: Developing and implementing strategies to improve data collection and analysis processes.

About You

Candidate must be analytical and problem-solving skills: Ability to interpret complex datasets and find solutions to business problems, possess at least a Diploma/Bachelor Degree , Business Administration, or a related field.

At least 3-5 years of relevant experience in a inventory, or data analysis role, preferably in a retail or telco environment.

Basic understanding of retail operations and inventory management principles.

Proficiency in Microsoft Excel for data entry, basic analysis, and report generation.

Strong attention to detail and accuracy in data handling.

Good organizational and time management skills.

Ability to work effectively in a team.

Basic verbal and written communication skills.

What’s Next Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

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Closing Date : 31/12/2025

Specialist, Data Analysis Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

Awarded For

Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)

Bronze Winner in Cross-Generational Workforce Engagement (2024)

Gold Winner for Excellence in Workplace Culture (2021)

Comprehensive medical, dental, optical and insurance benefits

Flexi working hours arrangements

Staff Line & Device Subsidy

Smart Casual Attire

Child Parental Care Leave

Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)

Special employee discounts for selected F&B Brands

The Day-To-Day Activities

Data collection and management: Identifying, gathering, and organizing data from various sources and maintaining databases.

Data analysis and interpretation: Using statistical techniques to analyze data, uncover trends, and identify patterns.

Reporting and visualization: Presenting findings through clear and easy-to-understand reports, charts, and graphs.

Strategic support: Providing data-driven insights to help with decision-making, improve operational efficiency, and identify growth opportunities.

Process improvement: Developing and implementing strategies to improve data collection and analysis processes.

About You

Candidate must be analytical and problem-solving skills: Ability to interpret complex datasets and find solutions to business problems, possess at least a Diploma/Bachelor Degree , Business Administration, or a related field.

At least 3-5 years of relevant experience in an inventory, or data analysis role, preferably in a retail or telco environment.

Basic understanding of retail operations and inventory management principles.

Proficiency in Microsoft Excel for data entry, basic analysis, and report generation.

Strong attention to detail and accuracy in data handling.

Good organizational and time management skills.

Ability to work effectively in a team.

Basic verbal and written communication skills.

#L1-HF1

What’s Next ? Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

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Overview

HR & Talent Acquisition Professional | 7+ Years’ Experience | Open for New Roles Responsibilities

Responsible for overseas mobile game business related security strategy development, operation, videos analysis, relevant statistical analysis and other work. Qualifications

1. Bachelor's degree or above in computer science or related major, at least 1 year related working experience; 2. Proficiency in at least one development language (lua/python/c++), and familiarity with lua is preferred. 3. Experience in using linux, proficient in using python and sql for big data analysis and processing. 4. Solid basic computer knowledge, good coding ability, good problem location, analysis and solution ability. 5. Strong sense of responsibility, strong logical thinking ability, communication ability and pressure resistance ability. 6. Experience in using automation tools for data analysis is preferred. 7. Experience with FPS games such as "CODM" or "PUBGM", high-ranking players are preferred. Seniority level

Associate Employment type

Contract Job function

Analyst and Engineering Industries

IT Services and IT Consulting Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Whats the role?

You will be a part of one of our biggest programs called “Systematic Account Development” which is fully embedded into the new company strategy and a truly global initiative focusing on superior Customer Relationship Management. Your focus will be on Salesforce Sales Cloud, Power BI & CRM analytics, whose goal is to provide cutting-edge processes and features to support our internal sales teams. With innovative and user-centric features embedded into our Salesforce CRM tool, our sales teams are able to help our customers realize the full potential of our Hilti products on the job sites. What does the role involve?

As a Business Analyst, your role is to understand business requirements, design solution proposals and implement as well as support them in the respective systems. You will be part of an international scrum team, leveraging agile methods while creating strong impact to our customers. Systematic Account Development is an essential part of how we manage our sales processes and enable customers to benefit fully from Hilti products. The team is taking care of implementing and maintaining solutions in Salesforce that gives all stakeholders full transparency about sales opportunities. While your primary technology focus will be on Salesforce Sales Cloud, you will get in touch with other technologies supporting those processes such as SAP S4 HANA, Salesforce Service Cloud, Microsoft, Microservices on AWS and others. Designs, builds, and implements CRMA dashboards, dataflows, and data integrations. What you need is:

At least Bachelor’s degree in computer science, software engineering, information technology or related fields. Minimum 3 years of experience in Data Analysis & Visualization – Ability to query, interpret & analyze data to generate meaningful insights and eloquently communicate findings to stakeholders. Dealing with cloud software business process management and agile methods. Strong communication skills with excellent English and interpersonal skills to manage change and perform in a global matrix environment and demonstrated ability in stakeholder management. Strong willingness and ability to learn. Passion for digital sales and service processes covering business requirements, solution designing, and hands-on implementation, paired with an interest in CRM software (ideally Salesforce area). Analytical mindset with strong problem-solving skills and the ability to work independently. Data Analysis & Visualization – Ability to query, interpret & analyze data to generate meaningful insights and eloquently communicate findings to stakeholders Business acumen - Understand CRM principles and practice, business processes to align analytics with organizational goals Why should you apply?

At Hilti, were leading the digital transformation in the construction industry. With our innovative technologies, were pushing the boundaries of what's possible—whether it's through advanced software development, data-driven solutions, or state-of-the-art IT infrastructure. By joining our team, youll be part of a dynamic environment where technology meets real-world impact, enabling smarter, more efficient, and safer construction processes worldwide. We offer: Cutting-edge projects that utilize the latest in AI, cloud computing, and advanced analytics. A chance to work with global teams on solutions that are shaping the future of construction. Continuous learning and development opportunities to grow your skills in the rapidly evolving tech landscape. If youre passionate about technology and ready to make an impact in an industry thats critical to shaping the world around us, Hilti Asia IT Services is the place for you! What do we offer?

At Hilti, we believe in a caring and performance-oriented culture. Our people are our greatest strength, and our Great Place to Work 2024 recognition celebrates our commitment to a culture that values care, performance, and innovation. We offer competitive rewards and comprehensive career development opportunities that ensure your success is our priority. Kuala Lumpur | Hilti Careers

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Overview

Role: Business Analyst within the Systematic Account Development program, focusing on Salesforce Sales Cloud, Power BI & CRM analytics to provide cutting-edge processes and features that support internal sales teams. The initiative is a global effort embedded in Hilti's strategy to enhance Customer Relationship Management and help customers realize the full potential of Hilti products on job sites. What the role involves

As a Business Analyst, you will understand business requirements, design solution proposals, and implement as well as support them in the respective systems. You will be part of an international scrum team, leveraging agile methods to deliver strong impact to customers. Systematic Account Development manages sales processes and enables customers to benefit fully from Hilti products. The team implements and maintains Salesforce solutions that provide stakeholders with full transparency about sales opportunities. While primary technology focus is Salesforce Sales Cloud, you will also engage with related technologies such as SAP S/4HANA, Salesforce Service Cloud, Microsoft, and AWS microservices. Responsibilities include designing, building, and implementing CRMA dashboards, dataflows, and data integrations. What you need to succeed (Qualifications)

Bachelor’s degree in computer science, software engineering, information technology or related field. Minimum 3 years of experience in data analysis & visualization, with ability to query, interpret and analyze data to generate meaningful insights and communicate findings to stakeholders. Experience dealing with cloud software business process management and agile methods. Strong communication skills in English and interpersonal abilities to manage change in a global matrix environment; proven stakeholder management. Strong willingness and ability to learn. Passion for digital sales and service processes, including business requirements, solution design, and hands-on implementation, with an interest in CRM software (ideally Salesforce). Analytical mindset with strong problem-solving skills and the ability to work independently. Understanding of CRM principles and business processes to align analytics with organizational goals. Benefits and values

Caring and performance-oriented culture. Recognition as a Great Place to Work 2025, reflecting commitment to care, performance, and innovation. Competitive rewards and comprehensive career development opportunities.

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Join to apply for the

IT Business Analyst (Data Analysis)

role at

Hilti Asia IT Services What does the role involve?

As a Business Analyst, your role is to understand business requirements, design solution proposals and implement as well as support them in the respective systems. You will be part of an international scrum team, leveraging agile methods while creating strong impact to our customers. Systematic Account Development is an essential part of how we manage our sales processes and enable customers to benefit fully from Hilti products. The team is responsible for implementing and maintaining solutions in Salesforce that give all stakeholders full transparency about sales opportunities. While your primary technology focus will be on Salesforce Sales Cloud, you will engage with other technologies supporting those processes such as SAP S4 HANA, Salesforce Service Cloud, Microsoft, and microservices on AWS. Designs, builds, and implements CRMA dashboards, dataflows, and data integrations. We have an excellent mix of people, which we believe makes for a more vibrant, more innovative and more productive team. What do we offer?

A caring and performance-oriented culture. A recognised Great Place to Work 2025, which celebrates our commitment to a culture that values care, performance, and innovation for our greatest strength, our people. Competitive rewards and comprehensive career development opportunities that ensure your success is our priority. Kuala Lumpur | Hilti Careers What you need is:

To help you succeed, we’ll provide you with everything you need so that we’re driving impact together from day one. You’ll find a stable working environment, exceptional support, learning and development, and a great team around you. Here’s what you’ll need to bring with you: At least Bachelor’s degree in computer science, software engineering, information technology or related fields. Minimum 3 years of experience in Data Analysis & Visualization – Ability to query, interpret & analyze data to generate meaningful insights and eloquently communicate findings to stakeholders. Dealing with cloud software business process management and agile methods. Strong communication skills with excellent English and interpersonal skills to manage change and perform in a global matrix environment and demonstrated ability in stakeholder management. Strong willingness and ability to learn. Passion for digital sales and service processes covering business requirements, solution designing, and hands-on implementation, paired with an interest in CRM software (ideally Salesforce area). Analytical mindset with strong problem-solving skills and the ability to work independently. Data Analysis & Visualization – Ability to query, interpret & analyze data to generate meaningful insights and eloquently communicate findings to stakeholders. Business acumen - Understand CRM principles and practice, business processes to align analytics with organizational goals. Why should you apply?

We know you have plenty of choices when it comes to your career. What makes Hilti stand out is our people. We pride ourselves on fostering an inclusive, caring and high-performing culture that embraces diversity in all its forms. At Hilti, everyone has the opportunity to thrive. We welcome qualified candidates from all backgrounds and provide equal opportunities. What truly sets you apart at Hilti is your passion for teamwork, willingness to learn and grow, and drive to make an impact. Whether you're in finance, marketing, product development, or any other team, your work directly contributes to advancements that make construction sites safer, more sustainable, and more efficient. Bring your unique perspective to a team that values what makes you you. Together, let's make construction better and build a better future for everyone, everywhere. Join us in making construction better. Apply now. Learn more about us: Learn more about our recruitment process: Seniority level

Mid-Senior level Employment type

Full-time Job function

Information Technology Industries

Construction Industrial Machinery Manufacturing Civil Engineering

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At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
The Pay Time Benefits team focuses on supporting pay time and benefits processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.
As a Payroll Subject Matter Expert, you are responsible for end to end payroll processing, coordinating complex P&C requests and being the internal and external escalation point for the PTB Specialists/colleagues. In this role, you will foster knowledge building and support end to end resolution of cases, projects in PTB, will be delivering training on systems, tools and processes, ensuring quality data maintenance by regular checks and assisting implementing corrective actions. In this position you will ensure that all relevant process documentation is up to date. The Payroll SME also focuses on projects, system testing and continuous improvement initiatives.
**Responsibilities**
+ **Operations and Service Delivery**
+ Ensure end to end ownership of resolution, consistent and reliable service delivery for customers serviced, operations according to defined KPIs and SLAs and regulatory compliance in line with the countries, customers and regulations.
+ Handle end to end payroll processes in house from execution, checking, finalizing and reporting, etc.
+ Implement processes and initiatives to ensure continuous improvement as well as service enhancement.
+ Align service delivery and quality with overarching objectives of the global People Support Solutions organization. Manage service quality expectations and address customer concerns.
+ Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes focused way.
+ **Coordination of Complex PTB Requests**
+ Provide customer service on PTB related activities, such as inquiry resolution, request management, and troubleshooting for end to end customer experience.
+ Execute system data maintenance and business process activities in support of P&C business processes (payroll, time and benefits etc).
+ Act as escalation point for PTB team on high complex issues.
+ In the team assigned, support appropriate process execution, Servicing regulatory compliance / Audit readiness.
+ Support PTB team in system maintenance activities and operations in troubleshooting and in escalations to Tier 3 (IT/P&C/Vendor).
+ Support for PTB Team leads/PTB Operations Manager and contributes to the strategic vision and direction, and accountable for implementing the strategic direction.
+ Develop new approaches to complex problems potentially influencing others to change their point of view and leading others to solve the problem.
+ **Training Delivery and Ensure Data Quality**
+ Advise and train stakeholders on process and system. Identify training needs and propose training activities (internal and external). Deliver training on system, tools, processes if needed.
+ Attend community meetings and cascade information to the appropriate levels.
+ **Process Documentation Correctness**
+ Collaborate with other P&C chapters to keep training materials and process documentation up to date.
+ Follow the system and process updates and embed new knowledge in the existing community.
+ Ensure process and systems documentation is up to date through coordinating the update of SWIs and local SOP documentation.
+ **Projects Delivery, System Management and Continuous Improvement**
+ Contributes to continuous improvement initiatives. Participates in People Support Solution systems and business process innovation projects.
+ Manage and collaborate with vendors on system performance, design and perform system testing.
+ **Cross-Functional Collaboration**
+ Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers and achieve our People Support Solutions vision by driving global consistency through collaboration.
**Who you are**
**In this role, you will be working within a team of Specialists focusing on our customers and collaborating with teams across various functions and levels within the organization.**
**You bring the following Competencies and Experience:**
+ 6+ years of related experience in Pay Time Benefits Subject Matter Expert experience in a HR Shared Services Environment. deep knowledge of pay time benefits - especially tax and social insurance
+ University degree, HR preferred
+ Critical thinking and solution oriented mindset. Proven track record of being able to deliver in a matrix organization
+ Ability to navigate complex HR Data structure. Experience on HR Processes and expertise end-to-end HR pay, time, benefits processes
+ Strong knowledge in business solutions like Workday or SAP and its business processes
+ Fluent in English and Chinese are required
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,

where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.# # The PositionThe Pay Time Benefits team focuses on supporting pay time and benefits processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.As a Payroll Subject Matter Expert, you are responsible for end to end payroll processing, coordinating complex P&C requests and being the internal and external escalation point for the PTB Specialists/colleagues.

In this role, you will foster knowledge building and support end to end resolution of cases, projects in PTB, will be delivering training on systems, tools and processes, ensuring quality data maintenance by regular checks and assisting implementing corrective actions.

In this position you will ensure that all relevant process documentation is up to date.

The Payroll SME also focuses on projects, system testing and continuous improvement initiatives.***Responsibilities*** **Operations and Service Delivery**

+ Ensure end to end ownership of resolution, consistent and reliable service delivery for customers serviced, operations according to defined KPIs and SLAs and regulatory compliance in line with the countries, customers and regulations.

+ Handle end to end payroll processes in house from execution, checking, finalizing and reporting, etc.

+ Implement processes and initiatives to ensure continuous improvement as well as service enhancement.

+ Align service delivery and quality with overarching objectives of the global People Support Solutions organization. Manage service quality expectations and address customer concerns.

+ Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes focused way.* **Coordination of Complex PTB Requests**

+ Provide customer service on PTB related activities, such as inquiry resolution, request management, and troubleshooting for end to end customer experience.

+ Execute system data maintenance and business process activities in support of P&C business processes (payroll, time and benefits etc).

+ Act as escalation point for PTB team on high complex issues.

+ In the team assigned, support appropriate process execution, Servicing regulatory compliance / Audit readiness.

+ Support PTB team in system maintenance activities and operations in troubleshooting and in escalations to Tier 3 (IT/P&C/Vendor).

+ Support for PTB Team leads/PTB Operations Manager and contributes to the strategic vision and direction, and accountable for implementing the strategic direction.

+ Develop new approaches to complex problems potentially influencing others to change their point of view and leading others to solve the problem.* **Training Delivery and Ensure Data Quality**

+ Advise and train stakeholders on process and system. Identify training needs and propose training activities (internal and external). Deliver training on system, tools, processes if needed.

+ Attend community meetings and cascade information to the appropriate levels.* **Process Documentation Correctness**

+ Collaborate with other P&C chapters to keep training materials and process documentation up to date.

+ Follow the system and process updates and embed new knowledge in the existing community.

+ Ensure process and systems documentation is up to date through coordinating the update of SWIs and local SOP documentation.* **Projects Delivery, System Management and Continuous Improvement**

+ Contributes to continuous improvement initiatives. Participates in People Support Solution systems and business process innovation projects.

+ Manage and collaborate with vendors on system performance, design and perform system testing.* **Cross-Functional Collaboration**

+ Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers and achieve our People Support Solutions vision by driving global consistency through collaboration.***Who you are***In this role, you will be working within a team of Specialists focusing on our customers and collaborating with teams across various functions and levels within the organization.***You bring the following Competencies and Experience:*** 6+ years of related experience in Pay Time Benefits Subject Matter Expert experience in a HR Shared Services Environment. deep knowledge of pay time benefits - especially tax and social insurance* University degree, HR

preferred* Critical thinking and solution oriented mindset. Proven track record of being able to deliver in a matrix organization* Ability to navigate complex HR Data structure. Experience on HR Processes and expertise end-to-end HR pay, time, benefits processes* Strong knowledge in business solutions like Workday or SAP and its business processes* Fluent in English and Chinese are required# Who we areA healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.Let’s build a healthier future, together.**Roche is an Equal Opportunity Employer.** #J-18808-Ljbffr