777 Showroom Support jobs in Malaysia

About Us
Aonic, formerly known as Poladrone, is a leading technology company specializing in drone solutions and software. Established in 2016, Aonic has expanded its capabilities beyond drone technology, providing comprehensive solutions across various industries including agriculture, industrial, services, retail, academy, and lifestyle. Our mission is to build a future-proof ecosystem of solutions that propels traditional businesses forward by integrating cutting-edge technology and innovative practices.

About the Role
The ideal candidate is detail-oriented, solutions-driven, and thrives in fast-paced e-commerce environments. This role will focus on managing order fulfillment across various online platforms, coordinating with logistics and warehouse teams, and ensuring an exceptional customer experience from pre-purchase to post-purchase.

You will work closely with a support team member who assists with customer inquiries and fulfillment, ensuring smooth coordination across all operational touchpoints. This role also involves maintaining service records, and driving process improvements that support business growth and customer satisfaction.

Key Responsibilities

• Coordinate and oversee the daily order fulfillment process across e-commerce platforms (Lazada, Shopee, TikTok Shop, Shopify, etc.).
• Liaise with logistics partners and internal warehouse teams to track shipments, resolve delivery issues, and minimize fulfillment delays or errors.
• Serve as the first point of contact for both pre-purchase and post-purchase customer inquiries—responding to product questions, assisting with buying decisions, troubleshooting product issues, managing returns or exchanges, and processing warranty claims.
• Work collaboratively with a support team member who assists in pre-purchase communication and fulfillment preparation to ensure seamless operations.
• Monitor and maintain operational SOPs to deliver a consistent and high-quality customer experience.
• Update product warranty records and maintain accurate documentation for repairs, replacements, and service cases
• Collaborate with the sales and marketing teams to support campaign execution, stock preparation, and peak-season operations.
• Provide operational insights and suggestions to improve fulfillment efficiency, reduce costs, and enhance customer satisfaction.
• Generate basic reports using Excel on order volume, fulfillment performance, customer feedback, and issue resolution to support continuous improvement.

Qualifications

• Minimum 1 year of experience in operations, logistics, customer service, or order fulfillment—preferably in e-commerce, lifestyle, or consumer electronics sectors.
  

• Familiarity with online sales platforms such as Lazada, Shopee, TikTok Shop, and backend systems like Shopify, and inventory/fulfillment tools.
  

• Basic proficiency in Excel for order tracking, reporting, and simple data analysis.
  

• Strong organizational skills with the ability to manage multiple workflows and meet tight deadlines.
  

• A proactive, problem-solving mindset with the initiative to identify and resolve issues independently.
  

• Excellent verbal and written communication skills, with a customer-first attitude and experience handling service escalations professionally—both before and after purchase.
  

• High attention to detail, especially in managing order data, customer information, and service documentation.
  

• Bonus: Experience working with consumer tech/lifestyle products or managing warranty/repair workflows.

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Req ID 81242|Petaling Jaya, Malaysia,ZF Sales and Service (Malaysia) Sdn. Bhd.

Job Description

internal title:Customer Competence Center Representative

Your task:

1) Serve as the main contact for customer orders, handling order placement, processing (EDI, online, manual), and issue resolution within ASEAN region.

2) Maintain customer data and processes in ERP/CRM systems,

3) Manage support intercompany pricing, back-orders, and claims.

4) Coordination on order-related communication with the internal teams (SPOKE) on deviations from deadlines.

5) Creation and distribution of evaluations and statistics (sales, turnover, etc.) for internal and external bodies (e.g. customers), support in analyzing and evaluating data, development of suggestions for optimization. Supply insights to local SPOKE team.

6) Promote and assist with online ordering platforms.

Your profile:

• Minimum3 years Commercial experience and 3 years customer support

• Demonstrated problem-solving skills

• Experienced in CRM system (Salesforce/SAP)

• Excellent interpersonal, networking and communication skills

• Customer-focused mindset with a passion for delivering exceptional service.

Be part of our ZF team as Sales Support and apply now!

Contact

Ying Li

+86 21 3761 7039

#J-18808-Ljbffr

(Basic + Commission) Basic: RM2,500 - RM3,500 (Depends on experience)

Full Time

Job Description

The backbone of the sales team — The Sales Support Team

Be one of our most important teams that turns ideas into reality! We value opportunities to grow here.

You will act as a point of communication and coordinate with our vendors and suppliers. To be successful in this role, you should understand the value of self-learning and teamwork in delivering results in a fast-paced and dynamic environment.

Responsibilities:

1. Able to deliver error-free reports by deadline.
2. Able to prioritize tasks.
3. Maintain and update sales and customer records/database/reports.
4. Assist the sales team in all aspects of sales processes, documentation, and administrative support.
5. Flexible working hours (5 days in shifts).
6. Opportunity for increment every 6 months.
7. Learning and development opportunities in an environment with a young and energetic team.
8. Sales or real estate experience is welcomed.
9. Relevant work experience is a plus.
10. Fluent in English and Malay; Chinese is a plus.
11. Fresh graduates are also encouraged to apply.

Apricity Sdn Bhd
202201016951 (1462648-M)

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Req ID 81242 | Petaling Jaya, Malaysia, ZF Sales and Service (Malaysia) Sdn. Bhd.

Job Description

Internal Title: Customer Competence Center Representative

Your tasks include:

1. Serve as the main contact for customer orders, handling order placement, processing (EDI, online, manual), and issue resolution within the ASEAN region.
2. Maintain customer data and processes in ERP/CRM systems.
3. Manage support for intercompany pricing, back-orders, and claims.
4. Coordinate order-related communication with internal teams (SPOKE) regarding deviations from deadlines.
5. Create and distribute evaluations and statistics (sales, turnover, etc.) for internal and external bodies (e.g., customers), support data analysis, and develop suggestions for optimization. Provide insights to the local SPOKE team.
6. Promote and assist with online ordering platforms.

Your profile:

• Minimum 3 years of commercial experience and 3 years of customer support.
• Demonstrated problem-solving skills.
• Experience with CRM systems (Salesforce/SAP).
• Excellent interpersonal, networking, and communication skills.
• Customer-focused mindset with a passion for delivering exceptional service.

Join our ZF team as a Sales Support specialist. Apply now!

Contact

Ying Li

+86 21 3761 7039

#J-18808-Ljbffr

Join to apply for the Sales Support role at Steel Recon Industries Sdn. Bhd.

2 days ago Be among the first 25 applicants

Join to apply for the Sales Support role at Steel Recon Industries Sdn. Bhd.

Get AI-powered advice on this job and more exclusive features.

Steel Recon Industries Sdn. Bhd. provided pay range

This range is provided by Steel Recon Industries Sdn. Bhd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Job Responsibility

Join SRI's sales team as an internal sales support member where your daily responsibilities will enable you to liaise with our wide network of customers. The candidate is strongly encouraged to be self motivated and able to work well within a team to achieve group sales targets.

• To assist with day to day operational activities such as invoicing, product requisition, inventory management and monitoring of customer orders and communicate with the sales department on these matters.
• To successfully communicate internally with production, purchasing, inventory and logistics departments to facilitate the delivery of goods.
• To perform general paperwork such as generating sales reports, inventory reports and to keep all filing in the department up to date and in order.
• To answer incoming calls; taking messages and re-directing calls as required.
• To support the sales department with other administrative tasks
  
  

Job Requirements

Opportunity to liaise with clients and relevant authorities regarding design specifications and requirements

Qualification Requirements

• A Diploma in Mechanical Engineering will be an advantage.
• Minimum SPM or equivalent; fresh graduates are encouraged to apply.
• Able to speak in English and Bahasa Malaysia
• Excellent organizational and multitasking skills.
• Strong attention to detail with the ability to learn fire system design software.
  
  

Benefits

Job Benefits

• Commission and bonus
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Company trips
• Medical insurance
  
  

Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Medical Insurance
• Training Provided
• Company Trip
• Annual Bonus

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Industries Manufacturing

Referrals increase your chances of interviewing at Steel Recon Industries Sdn. Bhd. by 2x

Sign in to set job alerts for “Sales Support Specialist” roles.

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

About Us Aonic, formerly known as Poladrone, is a leading technology company specializing in drone solutions and software. Established in 2016, Aonic has expanded its capabilities beyond drone technology, providing comprehensive solutions across various industries including agriculture, industrial, services, retail, academy, and lifestyle. Our mission is to build a future-proof ecosystem of solutions that propels traditional businesses forward by integrating cutting-edge technology and innovative practices. About the Role The ideal candidate is detail-oriented, solutions-driven, and thrives in fast-paced e-commerce environments. This role will focus on managing order fulfillment across various online platforms, coordinating with logistics and warehouse teams, and ensuring an exceptional customer experience from pre-purchase to post-purchase.

You will work closely with a support team member who assists with customer inquiries and fulfillment, ensuring smooth coordination across all operational touchpoints. This role also involves maintaining service records, and driving process improvements that support business growth and customer satisfaction.

Key Responsibilities Coordinate and oversee the daily order fulfillment process across e-commerce platforms (Lazada, Shopee, TikTok Shop, Shopify, etc.). Liaise with logistics partners and internal warehouse teams to track shipments, resolve delivery issues, and minimize fulfillment delays or errors. Serve as the first point of contact for both pre-purchase and post-purchase customer inquiries—responding to product questions, assisting with buying decisions, troubleshooting product issues, managing returns or exchanges, and processing warranty claims. Work collaboratively with a support team member who assists in pre-purchase communication and fulfillment preparation to ensure seamless operations. Monitor and maintain operational SOPs to deliver a consistent and high-quality customer experience. Update product warranty records and maintain accurate documentation for repairs, replacements, and service cases Collaborate with the sales and marketing teams to support campaign execution, stock preparation, and peak-season operations. Provide operational insights and suggestions to improve fulfillment efficiency, reduce costs, and enhance customer satisfaction. Generate basic reports using Excel on order volume, fulfillment performance, customer feedback, and issue resolution to support continuous improvement. Qualifications Minimum 1 year of experience in operations, logistics, customer service, or order fulfillment—preferably in e-commerce, lifestyle, or consumer electronics sectors.

Familiarity with online sales platforms such as Lazada, Shopee, TikTok Shop, and backend systems like Shopify, and inventory/fulfillment tools.

Basic proficiency in Excel for order tracking, reporting, and simple data analysis.

Strong organizational skills with the ability to manage multiple workflows and meet tight deadlines.

A proactive, problem-solving mindset with the initiative to identify and resolve issues independently.

Excellent verbal and written communication skills, with a customer-first attitude and experience handling service escalations professionally—both before and after purchase.

High attention to detail, especially in managing order data, customer information, and service documentation.

Bonus: Experience working with consumer tech/lifestyle products or managing warranty/repair workflows.

#J-18808-Ljbffr

(Basic + Commission) Basic: RM2,500 - RM3,500 (Depends on experience) Full Time Job Description

The backbone of the sales team — The Sales Support Team Be one of our most important teams that turns ideas into reality! We value opportunities to grow here. You will act as a point of communication and coordinate with our vendors and suppliers. To be successful in this role, you should understand the value of self-learning and teamwork in delivering results in a fast-paced and dynamic environment. Responsibilities:

Able to deliver error-free reports by deadline. Able to prioritize tasks. Maintain and update sales and customer records/database/reports. Assist the sales team in all aspects of sales processes, documentation, and administrative support. Flexible working hours (5 days in shifts). Opportunity for increment every 6 months. Learning and development opportunities in an environment with a young and energetic team. Sales or real estate experience is welcomed. Relevant work experience is a plus. Fluent in English and Malay; Chinese is a plus. Fresh graduates are also encouraged to apply. Apricity Sdn Bhd 202201016951 (1462648-M)

#J-18808-Ljbffr

Join to apply for the

Sales Support

role at

Steel Recon Industries Sdn. Bhd. 2 days ago Be among the first 25 applicants Join to apply for the

Sales Support

role at

Steel Recon Industries Sdn. Bhd. Get AI-powered advice on this job and more exclusive features. Steel Recon Industries Sdn. Bhd. provided pay range

This range is provided by Steel Recon Industries Sdn. Bhd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

Job Responsibility

Join SRI's sales team as an internal sales support member where your daily responsibilities will enable you to liaise with our wide network of customers. The candidate is strongly encouraged to be self motivated and able to work well within a team to achieve group sales targets.

To assist with day to day operational activities such as invoicing, product requisition, inventory management and monitoring of customer orders and communicate with the sales department on these matters. To successfully communicate internally with production, purchasing, inventory and logistics departments to facilitate the delivery of goods. To perform general paperwork such as generating sales reports, inventory reports and to keep all filing in the department up to date and in order. To answer incoming calls; taking messages and re-directing calls as required. To support the sales department with other administrative tasks

Job Requirements

Opportunity to liaise with clients and relevant authorities regarding design specifications and requirements

Qualification Requirements

A Diploma in Mechanical Engineering will be an advantage. Minimum SPM or equivalent; fresh graduates are encouraged to apply. Able to speak in English and Bahasa Malaysia Excellent organizational and multitasking skills. Strong attention to detail with the ability to learn fire system design software.

Benefits

Job Benefits

Commission and bonus Nearby public transport Central location Casual dress code Free snacks / Happy hours Company trips Medical insurance

Additional Benefits

Annual Leave Medical and Hospitalisation Leave EPF / SOCSO / PCB Medical Insurance Training Provided Company Trip Annual Bonus

Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Industries Manufacturing Referrals increase your chances of interviewing at Steel Recon Industries Sdn. Bhd. by 2x Sign in to set job alerts for “Sales Support Specialist” roles.

Shah Alam, Selangor, Malaysia 23 hours ago Sales Admin Executive (Property Division)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Sales Support & Admin - Senior Process Executive

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Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Petaling Jaya, Selangor, Malaysia 1 day ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Req ID 81242 | Petaling Jaya, Malaysia, ZF Sales and Service (Malaysia) Sdn. Bhd.

Job Description Internal Title:

Customer Competence Center Representative

Your tasks include:

Serve as the main contact for customer orders, handling order placement, processing (EDI, online, manual), and issue resolution within the ASEAN region.

Maintain customer data and processes in ERP/CRM systems.

Manage support for intercompany pricing, back-orders, and claims.

Coordinate order-related communication with internal teams (SPOKE) regarding deviations from deadlines.

Create and distribute evaluations and statistics (sales, turnover, etc.) for internal and external bodies (e.g., customers), support data analysis, and develop suggestions for optimization. Provide insights to the local SPOKE team.

Promote and assist with online ordering platforms.

Your profile:

Minimum 3 years of commercial experience and 3 years of customer support.

Demonstrated problem-solving skills.

Experience with CRM systems (Salesforce/SAP).

Excellent interpersonal, networking, and communication skills.

Customer-focused mindset with a passion for delivering exceptional service.

Join our ZF team as a Sales Support specialist. Apply now!

Contact Ying Li

+86 21 3761 7039

#J-18808-Ljbffr