What Jobs are available for Shop Manager in Malaysia?

Showing 2483 Shop Manager jobs in Malaysia

Shop Manager

Sandakan, Sabah Kufong Therapy Centre Sdn Bhd

Posted 1 day ago

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Job Description

We are seeking a dedicated and experienced Shop Manager to join our team at the Kufong Therapy Centre in Sandakan, Sabah. As the Shop Manager, you will be responsible for overseeing the day‑to‑day operations of our natural therapy retail store, ensuring excellent customer service and efficient business management. This is a full‑time position within our growing healthcare and alternative medicine company.

What you'll be doing

Manage and oversee all store operations, including inventory management, pricing, merchandising, and staff scheduling

Provide exceptional customer service, guiding customers and answering queries about our natural therapy products and services

Liaise with the head office on sales performance, inventory levels, and other operational matters

Promote the Kufong Therapy Centre brand and services to customers, building a loyal customer base

Oversee and train the store's sales team, ensuring they are knowledgeable and provide a high level of service

Implement and maintain store policies, procedures, and safety standards

Manage the store's financial records, including cash handling, banking, and reporting

What we're looking for

Minimum 3 years of experience in a retail management or customer service role, preferably in the healthcare or natural therapy industry

Strong understanding of inventory management, merchandising, and sales operations

Excellent communication and interpersonal skills, with the ability to build relationships with customers and staff

Proficient in using retail management software and point‑of‑sale systems

Passionate about natural therapies and alternative medicine, with a desire to promote a healthy lifestyle

Adaptable and able to work in a fast‑paced environment, with a focus on problem‑solving and continuous improvement

What we offer

Competitive salary and performance‑based bonuses

Comprehensive health and wellness benefits, including discounts on our products and services

Opportunities for professional development and career advancement within the company

A collaborative and inclusive team culture, with a focus on work‑life balance

About us Kufong Therapy Centre Sdn Bhd is a leading provider of natural therapies and alternative medicine solutions in Sabah, Malaysia. Our mission is to empower individuals to take control of their health and wellbeing through holistic and sustainable approaches. With a strong focus on customer service and innovation, we are committed to delivering high‑quality products and services that improve the lives of our customers. If you are passionate about natural therapies and are ready to take on a pivotal role in our growing company, we encourage you to apply now.

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Assistant Shop Manager

Kuantan, Pahang Frasers Group Asia

Posted 3 days ago

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Job Description

Sports Direct is part of Frasers Group, a leading UK-based retail group with a portfolio of internationally recognised brands in sports, lifestyle, and fashion. Sports Direct Malaysia

iscurrently looking for

Assistant Shop Manager to join our growing team. Sports Direct Malaysia currently operates a total of 40 retail stores domestically and manages a proprietary SportsDirect.com e-commerce site for domestic and regional fulfillment. Sports Direct Malaysia offers over 70 of the leading authentic global sports brands, offering the widest variety of choice and value. The company employs over 1000 staff with a view to expanding rapidly across Asia in the coming years. We have developed a new generation of stores as part of our multi channel elevation strategy, to enhance the customer experience at every step of the journey. Our focus is on presenting an unrivalled range of quality products at excellent value in a modern spacious environment. The stores are uniquely zoned by key sports categories which include; SD Football, SD Running, SD Training (fitness, cross training, gym equipment, weights, boxing, yoga), SD Rackets (badminton, tennis, squash), SD Swimming (pool, beach, water sports), SD Sports (basketball, rugby, extreme games, cycling, skates & indoor games), SD Lifestyle (Men, Women & Kids) & SD Outdoor (Hiking, trekking, camping & fishing). Job Description

Assist to lead, train, motivate and manage outlet team in delivering best services in all departments. Assist to ensure all team members observe and practice company’s policies and rules & regulations. Assist to lead and work with the team to achieve monthly sales target of the shop. Assist to monitor stock delivering & processing. To ensure all Operational and Customer Service SOPs are followed within the shop. Manage and monitor product display arrangement as VM guideline as assigned by Shop Manager. To conduct daily morning briefing and provide products knowledge training/ info and updates of policies. Manage and supervise all team members in the shop and attend to customer enquiries. Handle the overall shop operations and ensure consistency in the standard of retail operations in the absent of the Shop Manager. Assist to monitor and liaise with respective departments on maintenance and cleanliness of shop premises. Assist in stock take (routine, ad-hoc & annual) as and when required. Working together with Shop Manager in reviewing and keeping track of sales (set daily target and ensure achievement of sales target). Having daily effective and clear official communication with Head Office and relevant departments to ensure smooth operations needs are met and people related matters are tackled. Review and appraise staff performance to identify talents and retain staff. Assist to ensure accurate tills report and cash collection. Implement/execute sales & promotion plans as and when required. Support Shop Manager to act on suspicious activities within the premises. Any other legal assignments requested by management from time to time. Qualifications

At least a Certificate/Diploma in Retail Management or relevant discipline. At least 2 years working experiences at supervisory level in reputable retail companies at similar size. Have passion and knowledge in sports is an advantage. Proven team leadership and management skills. Good analytic, problem solving and decision-making skills. Good customer service, communication and interpersonal skills. Willing to work long hours, weekends, public holidays and shift duty. Open for relocation. Additional Information

An

OPPORTUNITY

like this at Frasers Group is for the

FEARLESS! The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles, you will: THINK WITHOUT LIMITS, and take the team with you! BE RELEVANT, to our people, to partners, and to the planet! OWN IT, and back yourself! Job Location #J-18808-Ljbffr
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Assistant Shop Manager

Kuantan, Pahang Frasers Group

Posted 15 days ago

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Job Description

Sports Direct Malaysia is currently looking for an Assistant Shop Manager to join our growing team. Sports Direct Malaysia operates a total of 40 retail stores domestically and manages a proprietary SportsDirect.com e-commerce site for domestic and regional fulfillment. We offer over 70 of the leading authentic global sports brands, providing the widest variety of choice and value. We have developed a new generation of stores as part of our multi-channel elevation strategy, to enhance the customer experience at every step of the journey. Our focus is on presenting an unrivalled range of quality products at excellent value in a modern spacious environment. Job Description

Assist in leading, training, motivating, and managing the outlet team in delivering best services in all departments. Ensure all team members observe and practice the company's policies and rules & regulations. Lead and work with the team to achieve monthly sales targets of the shop. Monitor stock delivery and processing. Ensure all Operational and Customer Service SOPs are followed within the shop. Manage and monitor product display arrangements as per VM guidelines assigned by the Shop Manager. Conduct daily morning briefings and provide product knowledge training/info and updates of policies. Manage and supervise all team members in the shop and attend to customer enquiries. Handle the overall shop operations and ensure consistency in the standard of retail operations in the absence of the Shop Manager. Monitor and liaise with respective departments on maintenance and cleanliness of shop premises. Assist in stock take (routine, ad-hoc & annual) as and when required. Work with the Shop Manager in reviewing and keeping track of sales (set daily targets and ensure achievement of sales targets). Have daily effective and clear official communication with Head Office and relevant departments to ensure smooth operations needs are met and people-related matters are tackled. Review and appraise staff performance to identify talents and retain staff. Ensure accurate tills report and cash collection. Implement/execute sales & promotion plans as and when required. Support the Shop Manager to act on suspicious activities within the premises. Any other legal assignments requested by management from time to time. Qualifications

At least a Certificate/Diploma in Retail Management or a relevant discipline. At least 2 years of working experience at a supervisory level in reputable retail companies of similar size. Passion and knowledge of sports are an advantage. Proven team leadership and management skills. Good analytic, problem-solving, and decision-making skills. Good customer service, communication, and interpersonal skills. Willing to work long hours, weekends, public holidays, and shift duty. Open to relocation. We are an equal opportunities employer and welcome applications from all qualified candidates.

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Pro Shop Manager (Retail-Sports)

Petaling Jaya, Selangor Mypickleball

Posted 10 days ago

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Job Description

( Pro Shop Manager (Retail – Sports Products) (RM 6000 -RM8000) Job Responsibilities As a Pro Shop Manager,

you will be responsible to lead retail operations :- oversee sales performance, inventory management, enhance excellent customer service, ensuring operational excellence and delivering an exceptional shopping experience to optimize store performance and drive growth. Team Leadership - Lead, motivate and develop the store team to achieve daily and monthly sales target - Foster a positive work culture that promotes collaboration, accountability and continuous improvement. Enhance customer experiences - Provide exceptional customer service by assisting guests with inquiries and handling complaints - Ensure every customer interaction is memorable and implement strategies to improve customer satisfaction and loyalty. Drive sales strategies - Develop and execute plans to increase revenue, monitor market trends, and collaborate on marketing campaigns. Visual Merchandising & Store Presentation - Maintain high display & visual standards to enhance customer experience and drive sales. Financial oversight - Analyse performance data, manage budgets, and implement cost-saving measures to improve profitability. Inventory Management - Optimize stock levels, implement control measures, and conduct regular audits to maintain accuracy. - Oversee stock movement and logistics to ensure efficiency - including warehouse-to-store transfers and stocks receiving process. - Maintaining accurate records of sales and inventory - point-of-sale (POS) systems to track inventory and sales data. Public Relations - Maintaining a positive image and building relationships with customers and community

(Apply now at #J-18808-Ljbffr
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Assistant Shop Manager (Midvalley Southkey JB)

Johor Bahru, Johor Sports Direct Malaysia Sdn Bhd

Posted 1 day ago

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Job Description

Assistant Shop Manager (Midvalley Southkey JB)

• Attend to lead, train, motivate and manage outlet team in delivering best services in all departments.

• Ensure all team members observe and practice company policies and rules & regulations.

• Lead and work with the team to achieve the monthly shop sales target.

• Monitor stock delivery and processing.

• Ensure all Operational and Customer Service SOPs are followed within the shop.

• Manage and monitor product display arrangement as VM guideline as assigned by Shop Manager.

• Conduct daily morning briefing and provide product knowledge training and updates of policies.

• Supervise all team members and attend to customer enquiries.

• Handle overall shop operations and ensure consistency in the standard of retail operations in the absence of the Shop Manager.

• Monitor and liaise with respective departments on maintenance and cleanliness of shop premises.

• Assist in stock take (routine, ad-hoc & annual) as required.

• Work with Shop Manager in reviewing and tracking sales (set daily target and ensure achievement).

• Maintain daily effective and clear official communication with Head Office and relevant departments to ensure smooth operations.

• Review and appraise staff performance to identify talents and retain staff.

• Ensure accurate tills report and cash collection.

• Implement/execute sales & promotion plans as required.

• Support Shop Manager to act on suspicious activities within the premises.

• Perform any other legal assignments requested by management from time to time.

Requirements:

At least a Certificate/Diploma in Retail Management or relevant discipline.

At least 2 years working experience at supervisory level in reputable retail companies of similar size.

Have passion and knowledge in sports is an advantage.

Proven team leadership and management skills.

Good analytic, problem solving and decision-making skills.

Good customer service, communication and interpersonal skills.

Willing to work long hours, weekends, public holidays and shift duty.

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Senior Shop Operation Manager

GE Vernova

Posted 14 days ago

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Job Description

**Job Description Summary**
**Job Description**
**Role Description:**
**Aero Service Technologies Malaysia is seeking an experienced Shop Operation Manager to lead our workshop operations at the Port Klang (Selangor) facility. This pivotal role involves overseeing all production activities and ensuring they align with our Safety, Quality, Delivery, and People (SQDP) standards. The Shop Operation Manager, serving as the head of the workshop, will report directly to the Plant Manager and will be responsible for the supervision of all operators and team leaders across both Component Repair Operations (L5) and Engines/Modules assembly & disassembly (L4).**
**Key Responsibilities:**
**Production Oversight: manage and oversee all workshop operations to ensure adherence to SQDP standards.**
**Team Leadership: directly supervise and support all operators and team leaders, fostering a collaborative and efficient work environment.**
**Safety Management: ensure all safety protocols are strictly followed, maintaining a safe workplace for all employees.**
**Quality Assurance: implement and monitor quality control measures to ensure all production meets the highest standards.**
**Delivery Coordination: optimize production schedules to meet delivery timelines and customer expectations.**
**People Development: encourage and facilitate the continuous professional growth of team members through training and mentorship.**
**Cross-functional Collaboration: work closely with other departments to ensure seamless integration of processes and strategies.**
**Required Qualifications:**
**At least 8 years of work experience in manufacturing or service shop environment.**
**Strong leadership and interpersonal skills.**
**Solid understanding of production management principles and practices.**
**Desired Characteristics:**
**Previous experience in component repair/aero engines/aeroderivative turbine operations is considered a plus.**
**Excellent problem-solving abilities and attention to detail.**
**Effective communication skills, both oral and written.**
**Ability to work collaboratively in a cross-functional team environment.**
**About Us:**
**Aero Service Technologies Malaysia is an emerging company with solid experience in overhauling aeroderivative turbines. Our Port Klang facility aims to become a center of excellence for aeroderivative components repair in the APAC Region, dedicated to innovation and operational excellence. We seek motivated candidates who wish to contribute to our ambitious goals and be part of a dynamic team.**
**Equal Opportunity Employer:**
**Aero Service Technologies Malaysia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other status protected by applicable law. Safety is our top priority, and we are dedicated to maintaining a safe workplace for all employees.**
**Additional Information**
**Relocation Assistance Provided:** No
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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Senior Shop Operation Manager

Klang, Selangor Aero Alliance

Posted 1 day ago

Job Viewed

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Job Description

Role Description

Aero Service Technologies Malaysia is seeking an experienced Shop Operation Manager to lead our workshop operations at the Port Klang (Selangor) facility. This pivotal role involves overseeing all production activities and ensuring they align with our Safety, Quality, Delivery, and People (SQDP) standards. The Shop Operation Manager, serving as the head of the workshop, will report directly to the Plant Manager and will be responsible for the supervision of all operators and team leaders across both Component Repair Operations (L5) and Engines/Modules assembly & disassembly (L4).

Key Responsibilities

Production Oversight: manage and oversee all workshop operations to ensure adherence to SQDP standards.

Team Leadership: directly supervise and support all operators and team leaders, fostering a collaborative and efficient work environment.

Safety Management: ensure all safety protocols are strictly followed, maintaining a safe workplace for all employees.

Quality Assurance: implement and monitor quality control measures to ensure all production meets the highest standards.

Delivery Coordination: optimize production schedules to meet delivery timelines and customer expectations.

People Development: encourage and facilitate the continuous professional growth of team members through training and mentorship.

Cross-functional Collaboration: work closely with other departments to ensure seamless integration of processes and strategies.

Required Qualifications

At least 8 years of work experience in a manufacturing or service shop environment.

Strong leadership and interpersonal skills.

Solid understanding of production management principles and practices.

Desired Characteristics

Previous experience in component repair, aero engines, or aeroderivative turbine operations is considered a plus.

Excellent problem‑solving abilities and attention to detail.

Effective communication skills, both oral and written.

Ability to work collaboratively in a cross‑functional team environment.

About Us Aero Service Technologies Malaysia is an emerging company with solid experience in overhauling aeroderivative turbines. Our Port Klang facility aims to become a centre of excellence for aeroderivative components repair in the APAC Region, dedicated to innovation and operational excellence. We seek motivated candidates who wish to contribute to our ambitious goals and be part of a dynamic team.

Equal Opportunity Employer Aero Service Technologies Malaysia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, colour, religion, sex, national origin, age, disability, or any other status protected by applicable law. Safety is our top priority, and we are dedicated to maintaining a safe workplace for all employees.

Relocation Assistance Provided No

Job Details

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Management and Manufacturing

Industry: Repair and Maintenance

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Senior Shop Operation Manager

Klang, Selangor GE Vernova - Gas Power Aero Products & Services Joint Venture

Posted 1 day ago

Job Viewed

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Job Description

Add expected salary to your profile for insights

Job Description Summary Aero Service Technologies Malaysia is seeking an experienced Shop Operation Manager to lead our workshop operations at the Port Klang (Selangor) facility. This pivotal role involves overseeing all production activities and ensuring they align with our Safety, Quality, Delivery, and People (SQDP) standards. The Shop Operation Manager, serving as the head of the workshop, will report directly to the Plant Manager and will be responsible for the supervision of all operators and team leaders across both Component Repair Operations (L5) and Engines/Modules assembly & disassembly (L4).

Key Responsibilities

Production Oversight:

manage and oversee all workshop operations to ensure adherence to SQDP standards.

Team Leadership:

directly supervise and support all operators and team leaders, fostering a collaborative and efficient work environment.

Safety Management:

ensure all safety protocols are strictly followed, maintaining a safe workplace for all employees.

Quality Assurance:

implement and monitor quality control measures to ensure all production meets the highest standards.

Delivery Coordination:

optimize production schedules to meet delivery timelines and customer expectations.

People Development:

encourage and facilitate the continuous professional growth of team members through training and mentorship.

Cross-functional Collaboration:

work closely with other departments to ensure seamless integration of processes and strategies.

Required Qualifications

At least 8 years of work experience in manufacturing or service shop environment.

Strong leadership and interpersonal skills.

Solid understanding of production management principles and practices.

Desired Characteristics

Previous experience in component repair/aero engines/aeroderivative turbine operations is considered a plus.

Excellent problem-solving abilities and attention to detail.

Effective communication skills, both oral and written.

Ability to work collaboratively in a cross-functional team environment.

About Us Aero Service Technologies Malaysia is an emerging company with solid experience in overhauling aeroderivative turbines. Our Port Klang facility aims to become a center of excellence for aeroderivative components repair in the APAC Region, dedicated to innovation and operational excellence. We seek motivated candidates who wish to contribute to our ambitious goals and be part of a dynamic team.

Equal Opportunity Employer Aero Service Technologies Malaysia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other status protected by applicable law. Safety is our top priority, and we are dedicated to maintaining a safe workplace for all employees.

Additional Information Relocation Assistance Provided: No

#J-18808-Ljbffr
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TikTok Shop - Account Manager, Beauty (E-Commerce)

Kuala Lumpur, Kuala Lumpur TikTok

Posted 1 day ago

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Job Description

TikTok Shop - Account Manager, Beauty (E-Commerce) TikTok Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview:

The e‑commerce industry has seen tremendous growth in recent years and TikTok is an ideal platform to deliver a brand new and better e‑commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

Responsibilities

Acquire, incubate, and manage sellers from the Beauty category.

Build and maintain relationships with merchants, negotiate and secure best deals based on campaign or seasonality.

Discover new collaborative opportunities that fit into merchants’ short‑term and long‑term development plans and build JBPs.

Maintain service quality provided by sellers – low cancellation and return rate, shipping lead time, and other components to increase conversion rate and customer satisfaction.

Manage mid‑and long‑tail merchants by leveraging scalable incubation and management programs and tools.

Deliver category or sub‑category growth plan with a solid action plan.

Qualifications

Bachelor’s Degree or equivalent practical experience.

3–5 years experience in e‑commerce.

Attention to detail, affinity with numbers, and strong analytical, logical and problem‑solving skills.

Good analysis skills and ability to set up an action plan based on data and experience.

Direct experience in Beauty Category (preferred).

Strong connections with brands and big sellers are preferred.

Proficient in Excel and PowerPoint.

About TikTok TikTok is the leading destination for short‑form mobile video. Our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us We strive to do great things with great people. Our culture is built on curiosity, humility, and a desire to make impact in a rapidly growing tech company. We are resilient and embrace challenges as they come. When we create and grow together, the possibilities are limitless.

Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

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TikTok Shop - Account Manager, Beauty (E-Commerce)

Kuala Lumpur, Kuala Lumpur TikTok

Posted 15 days ago

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Job Description

Overview

TikTok Shop - Account Manager, Beauty (E-Commerce) – Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. Responsibilities

Acquire and incubate brands, principals and big merchants that contribute large GMV share Build and maintain relationships with merchants, negotiate and secure best deals based on campaign or seasonality Discover new collaborative opportunities that fit merchants' short-term and long-term development plans and build JBPs Maintain service quality provided by sellers — low cancellation and return rates, shipping lead time, and other components to increase conversion rate and customer satisfaction Manage mid- and long-tail merchants by leveraging scalable incubation and management programs and tools Able to deliver a category or sub-category growth plan with a solid action plan Qualifications

Minimum Qualifications: Bachelor’s Degree or equivalent practical experience 3-5 years experience in ecommerce Attention to detail, affinity with numbers, logical and problem solving skills Good analytical skills and ability to set up an action plan based on data and experience Preferred Qualifications: Direct experience in Beauty Category Strong connections with brands and big sellers are preferred Proficient in Excel and PowerPoint About TikTok

TikTok is the leading destination for short-form mobile video. TikTok's mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices worldwide. Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our product helps people express themselves, discover, and connect. We foster a global, diverse team and encourage curiosity, humility, and impact. We aim to achieve meaningful breakthroughs for our users and the company by iterating and innovating together. Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people globally, and so does our workplace. We celebrate diverse voices and strive to create an environment that reflects the communities we reach.

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