194 Shipping Specialist jobs in Malaysia

Direct message the job poster from NES Fircroft

Managing Consultant at NES Fircroft | Recruiting Experts in Manufacturing

Position: Head of Operations (Freight Forwarding)

Industry: Logistics & Supply Chain (MNC)

A leading multinational logistics organization is looking to hire a dynamic and experienced Head of Operations to oversee end-to-end logistics functions across Malaysia. This strategic role offers a competitive monthly salary of MYR 25,000 to 30,000 and is ideal for a seasoned operations leader with strong logistics expertise and a passion for continuous improvement.

Overview of the Role

Reporting directly to the Country General Manager, the Head of Operations will be responsible for overseeing the full spectrum of logistics and supply chain operations—including transportation, warehousing, freight, distribution centers, and field services. This position plays a key role in managing relationships with key clients and third-party logistics (3PL) providers while ensuring service excellence and regulatory compliance.

Key Responsibilities

Operations Oversight

• Lead daily operational functions across transportation, warehousing, and field service.
• Supervise distribution center performance, including those in East Malaysia.
• Ensure cold chain and HALAL compliance where applicable.

Warehouse & Distribution Management

• Optimize warehouse operations for capacity, cost, and compliance.
• Set SOPs aligned with regulatory and quality standards.
• Address operational issues such as cost overruns, process bottlenecks, and service gaps.
• Lead strategy for expanding business capabilities and capturing new market opportunities.

Transportation & Fleet Management

• Manage nationwide routing and deliveries to 300+ retail outlets.
• Maintain and optimize a fleet of over 30 trucks.
• Drive initiatives to reduce transportation costs while ensuring service reliability.
• Oversee daily freight activities, particularly in the export market.
• Ensure cost-effective freight strategies while maintaining profitability.
• Establish freight policies aligned with international standards.

Field Services

• Lead logistics support for store rollouts and nationwide delivery efficiency.
• Oversee routine capacity assessments and optimization projects in partnership with clients.

Financial & Strategic Planning

• Prepare and manage departmental budgets and overall P&L performance.
• Develop long-term strategies for operational scalability and revenue growth.
• Support investment decisions in logistics infrastructure, tools, and human capital.

Client & Stakeholder Management

• Act as the key point of contact for strategic clients including major F&B chains.
• Maintain high service levels and proactively resolve client-related issues.
• Promote cost-saving and service-improvement initiatives to key accounts.
• Inspire and lead a team of managers across various logistics functions.
• Develop KPIs and performance management systems for direct reports.
• Drive talent development initiatives including training in continuous improvement methodologies.

Required Qualifications & Experience

• A Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field (MBA preferred).
• At least 5 years of relevant senior-level experience in operations, ideally within the logistics or supply chain sector.
• Proven leadership in managing cross-functional teams and large-scale logistics operations.
• Strong financial and commercial acumen.
• Excellent communication, negotiation, and organizational skills.
• Based primarily in an office setting, with regular visits to cold storage and dry warehouse sites.
• Occasional travel for external meetings and distribution center oversight.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Engineering and Project Management
• Industries Oil and Gas

Referrals increase your chances of interviewing at NES Fircroft by 2x

Sign in to set job alerts for “Head of Operations” roles. Logistics Executive (Transport Planning)

Kelang, Selangor, Malaysia MYR4,000.00-MYR5,000.00 1 month ago

Kelang, Selangor, Malaysia MYR4,000.00-MYR5,000.00 1 month ago

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The Indoor Sales Support Executive plays a key role in supporting the sales team by handling customer inquiries, preparing quotations, managing documentation, and coordinating with internal departments. This position helps ensure a smooth sales process and enhances customer satisfaction by providing accurate and timely service from the office

Key Accountabilities

• Perform cross selling, prepare quotations, sales proposals, and service agreements based on client requests, ensure healthy quote conversion.
• Process bookings and follow up on inquiries from the sales team or customers , and support field sales representatives with pricing, documents, and customer updates.
• Handle incoming phone calls and emails from customers regarding services, schedules, and pricing.
• Provide proactive updates to customers regarding shipment status, documentation, and lead times , and build strong working relationships with existing and potential clients.
• Liaise with operations, customer service, and accounts departments to ensure smooth delivery of services.
• Coordinate closely with overseas agents and internal departments for quotation accuracy and timely responses , and assist in resolving customer issues or complaints quickly and professionally.
• Maintain and update customer databases and records (CRM system or internal tracking tools).
• Generate daily/weekly sales reports, quotations logs, and follow-up schedules , and track sales leads and follow up on outstanding quotations.

Qualifications, Skills and Experience:

• A minimum Diploma in Business Administration, Logistics, Marketing, or related field.
• 1–3 years of experience in logistics, freight forwarding, or customer support roles is preferred.
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and CRM tools.
• A good command of English is required. Proficiency in other regional languages is a plus
• Strong organizational skills and attention to detail.
• Able to work independently, multitask, and prioritize effectively.

Note: The advertised job title is being used for Talent Attraction and job advertisement.

Equal Employment Opportunity (EEO)

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Industries Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at DP World by 2x

Sign in to set job alerts for “Freight Forwarder” roles. Business Operations (Logistics - Driver) - ShopeeFood

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Petaling Jaya, Selangor, Malaysia 1 day ago

Bukit Persekutuan, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Petaling Jaya, Selangor, Malaysia 1 day ago

Petaling Jaya, Selangor, Malaysia 1 day ago

Bandar Baru Bangi, Selangor, Malaysia 1 week ago

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

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Field Sales Manager, Freight Forwarding – MY Field Sales Manager, Freight Forwarding – MY

4 days ago Be among the first 25 applicants

The Field Sales Manager is responsible for developing new business, retaining existing clients, and growing revenue across all freight forwarding services, including air, sea, and cross-border logistics. This role involves direct engagement with customers, overseeing sales pipelines, and implementing strategies to meet business growth targets.

Key Accountabilities

• Develop and execute a robust sales plan focused on acquiring new clients and expanding services with current clients.
• Identify business opportunities across import/export freight services, customs clearance, and warehousing, and monitor competitor activity and market trends.
• Build and maintain relationships with key customers, decision-makers, and local stakeholders.
• Act as an escalation point for complex customer service issues and ensure client satisfaction by collaborating with operations and customer service teams to ensure smooth delivery of solutions.
• Provide weekly and monthly sales reports, including revenue forecasts and pipeline status.
• Track team and individual sales performance using CRM tools and prepare business review presentations for internal and client-facing meetings.

Qualifications, Skills and Experience:

• A Diploma or Degree in Logistics, Supply Chain Management, Business, or a related field.
• A minimum of 5 years of experience in freight forwarding sales, with at least 2 years in a leadership or supervisory role.
• Strong knowledge of international logistics, INCOTERMS, customs procedures, and trade regulations.
• Excellent communication skills in English are required.
• An existing network of logistics clients (importers/exporters) in Malaysia is highly desirable.
• Must possess own transport and be willing to travel extensively for client meetings.

Note: The advertised job title is being used for Talent Attraction and job advertisement.

Equal Employment Opportunity (EEO)

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Industries Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at DP World by 2x

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The new role :

• Manage end-to-end recruitment activities, including job advertisement posting, candidate sourcing, screening, and shortlisting for interviews.
• Actively source and recruit new consultants to support business growth. ·
• Coordinate and maintain relationships with external recruitment agencies. ·
• Liaise with relevant authorities on human resource matters to ensure compliance withregulatory requirements. ·
• Support timely and accurate payroll processing, ensuring alignment with company policies and statutory regulations. ·
• Handle statutory contributions and submissions including income tax, EPF, SOCSO, and EIS.
• Maintain accurate records of payroll and statutory reporting. ·
• Assist in the development and implementation of efficient HR systems and processes.
• Oversee HR administrative functions including leave tracking, medical claims, insurance, and staff movement updates. ·
• Provide general administrative support to ensure smooth office operations as needed.

Requirements:

• Minimum Diploma in Human Resource or equivalent ·
• Candidate must have at least 1-2 years of experience in human resources or related position.
• Fresh graduate welcome to apply (Training will be provided)
• Possess a high degree of integrity and confidentiality ·
• Basic knowledge of Labour Laws ·
• Familiar with Payroll Software
• Excellent organization skills ·
• Ability to work on tight deadline
• Strong verbal and communication skills ·
• Creative problem solver who thrives when presented with a challenge
• Capable of working with minimal supervision
• ·Dynamic and tactful personality with positive work attitude

To Apply

If you’re interested in this role, click ‘apply now’ to submit your resume (in MS Word format) to Due to overwhelming responses, we will only be able to contact shortlisted candidates.

Job Ref:20250713/027

Consultant: Vivien Joshua

Registration No: 201901037350 (1346680-W)

EA Licence No: JTKSM 949A

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The new role : Manage end-to-end recruitment activities, including job advertisement posting, candidate sourcing, screening, and shortlisting for interviews. Actively source and recruit new consultants to support business growth. · Coordinate and maintain relationships with external recruitment agencies. · Liaise with relevant authorities on human resource matters to ensure compliance withregulatory requirements. · Support timely and accurate payroll processing, ensuring alignment with company policies and statutory regulations. · Handle statutory contributions and submissions including income tax, EPF, SOCSO, and EIS. Maintain accurate records of payroll and statutory reporting. · Assist in the development and implementation of efficient HR systems and processes. Oversee HR administrative functions including leave tracking, medical claims, insurance, and staff movement updates. · Provide general administrative support to ensure smooth office operations as needed. Requirements: Minimum Diploma in Human Resource or equivalent · Candidate must have at least 1-2 years of experience in human resources or related position. Fresh graduate welcome to apply (Training will be provided) Possess a high degree of integrity and confidentiality · Basic knowledge of Labour Laws · Familiar with Payroll Software Excellent organization skills · Ability to work on tight deadline Strong verbal and communication skills · Creative problem solver who thrives when presented with a challenge Capable of working with minimal supervision ·Dynamic and tactful personality with positive work attitude To Apply If you’re interested in this role, click ‘apply now’ to submit your resume (in MS Word format) to

Due to overwhelming responses, we will only be able to contact shortlisted candidates. Job Ref:20250713/027 Consultant: Vivien Joshua Registration No: 201901037350 (1346680-W) EA Licence No: JTKSM 949A

#J-18808-Ljbffr

Field Sales Manager, Freight Forwarding – MY

Field Sales Manager, Freight Forwarding – MY

4 days ago Be among the first 25 applicants The Field Sales Manager is responsible for developing new business, retaining existing clients, and growing revenue across all freight forwarding services, including air, sea, and cross-border logistics. This role involves direct engagement with customers, overseeing sales pipelines, and implementing strategies to meet business growth targets. Key Accountabilities Develop and execute a robust sales plan focused on acquiring new clients and expanding services with current clients. Identify business opportunities across import/export freight services, customs clearance, and warehousing, and monitor competitor activity and market trends. Build and maintain relationships with key customers, decision-makers, and local stakeholders. Act as an escalation point for complex customer service issues and ensure client satisfaction by collaborating with operations and customer service teams to ensure smooth delivery of solutions. Provide weekly and monthly sales reports, including revenue forecasts and pipeline status. Track team and individual sales performance using CRM tools and prepare business review presentations for internal and client-facing meetings. Qualifications, Skills and Experience: A Diploma or Degree in Logistics, Supply Chain Management, Business, or a related field. A minimum of 5 years of experience in freight forwarding sales, with at least 2 years in a leadership or supervisory role. Strong knowledge of international logistics, INCOTERMS, customs procedures, and trade regulations. Excellent communication skills in English are required. An existing network of logistics clients (importers/exporters) in Malaysia is highly desirable. Must possess own transport and be willing to travel extensively for client meetings. Note: The advertised job title is being used for Talent Attraction and job advertisement. Equal Employment Opportunity (EEO) DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE Seniority level

Seniority level Associate Employment type

Employment type Full-time Job function

Industries Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at DP World by 2x Sign in to set job alerts for “Sales Manager” roles.

Relationship Manager / Key Account Manager - FMCG (Fresh Grads are welcomed!)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Key Account Manager – ShopeeFood (Fresh grads are welcome!)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Petaling Jaya, Selangor, Malaysia 6 hours ago Regional Sales Manager (Northern & East Coast)

Petaling Jaya, Selangor, Malaysia 6 days ago Petaling Jaya, Selangor, Malaysia 5 days ago Relationship Manager, Sales Solutions (Mid-Market)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Petaling Jaya, Selangor, Malaysia 4 days ago Assistant Manager Mobile Sales, Central Region

Federal Territory of Kuala Lumpur, Malaysia 4 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Sales Executive (KL Selangor- Immediate Joiner)

Sales Manager Metals Vietnam/Malaysia/Indonesia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago FMCG Key Account Manager (Fresh Graduate Hiring) - Overseas Market

Federal Territory of Kuala Lumpur, Malaysia 1 week ago Sales Manager Metals Vietnam/Malaysia/Indonesia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Petaling Jaya, Selangor, Malaysia 4 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Key Account Manager - Retail and Fulfillment, Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Head of Field Sales, Freight Forwarding MY Head of Field Sales, Freight Forwarding MY

3 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

The Head of Field Sales will be a pivotal leadership role responsible for overseeing and directing the entire field sales function across Malaysia. This role involves developing and executing a cohesive sales strategy to drive new business acquisition and revenue growth across all freight forwarding services, including air, sea, and cross-border logistics. The Head of Field Sales will be accountable for managing and mentoring a team of Field Sales team, who in turn lead teams of executives, ensuring alignment with overall business objectives and market expansion goals.

Key Accountabilities

• Deliver country field sales budget (volume & GP) and implement a comprehensive sales strategy to achieve business growth targets for the country, in alignment with regional and global objectives.
• Lead, manage, and mentor a team of Field Sales Managers across different countries, providing strategic guidance, setting performance standards, and fostering a high-performance sales culture.
• Oversee the sales pipeline and team performance, ensuring robust reporting, forecasting, and the effective use of CRM tools to track progress against KPIs.
• Drive market development by identifying new business opportunities, monitoring competitor activity and market trends, and providing strategic input on pricing and service offerings.
• Act as a key escalation point for complex client issues and maintain strong relationships with major clients and stakeholders to ensure high levels of customer satisfaction and retention.
• Collaborate with internal departments, including Operations, Customer Service, and Technology, to ensure seamless service delivery and the development of integrated solutions that meet customer needs.

Qualifications, Skills and Experience:

• 8-10 years of experience in freight forwarding, with at least 4 years in a senior leadership or management role overseeing multi-team sales function.
• Extensive progressive experience in freight forwarding sales, with a significant portion of that time in a senior leadership or management role overseeing a multi-country or multi-team sales function.
• Proven track record of successfully developing and implementing sales strategies that drive significant revenue growth and market share.
• Deep knowledge of international logistics, INCOTERMS, customs procedures, and trade regulations across the Southeast Asian market.
• Exceptional leadership, coaching, and team management skills with a proven ability to motivate and develop a diverse sales force.
• Excellent communication, negotiation, and strategic presentation skills in English. Proficiency in other regional languages is a plus.
• Willingness to travel extensively as required for team meetings, client visits, and industry events.

Note: The advertised job title is being used for Talent Attraction and job advertisement.

Equal Employment Opportunity (EEO)

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Industries Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at DP World by 2x

Sign in to set job alerts for “Head of Sales” roles.

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Client Industry: Leading global freight forwarding, supply chain and technology company (UK-based freight forwarder)

Key Responsibilities:

Primary Functions

• Hunt, win and acquire new business and customers for the organization
• Lead the engagement and grow assigned customers in country
• Maintain positive and close relationships with all assigned customers
• Lead and prepare customer quotations and proposals
• Meet targets and/or increase the organization's revenue, volumes and gross profit
• Execute business development strategies and tactics
• Assist management and leadership in the formulation of sales planning, tactics and strategies when required.
• Interact with local and regional product teams (including Air, Ocean and others) on securing the best rates in the market for customer proposal purposes.
• Manage and analyze the performance of owned customers, identify the need for action and execute these actions
• Support and/or enable the growth of assigned accounts regionally or globally if required.

Secondary Functions

• Work collaboratively with leadership & related stakeholders to implement new & existing sales initiatives
• Work on tenders/RFQs/Bids if required
• Positive internal stakeholder relationship management - Tech, Product, CS, Operations & others
• Contribute ideas on process improvements & implementation of related improvements.
• Internal stakeholder management
• Execute and manage all other jobs as assigned by immediate and dotted line manager

• Diploma / Degree in Business Administration or Sales & Marketing
• Min. five years’ customer facing sales experience of which three years in a sales management capacity in a Freight Forwarding, Shipping, Logistics or Supply Chain environment is a MUST
• Good records in execution of successful sales development strategies

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The new role :

• Drive mutually beneficial outcomes that meet both the customer’s expectations (service quality, fair pricing) and company objectives (gross margin, profitability, service expansion, and new project opportunities). ·
• Identify and pursue opportunities to introduce and sell additional services, deepening the integration between the company and the customer. ·
• Manage customer feedback, address inquiries promptly, and compile insights for monthly reporting to support discussions with the Business Development Manager. ·
• Collaborate with Customer Service, Demand & Supply Planning, and Operations teams to ensure service levels consistently meet agreed standards. ·
• Coordinate with country management to execute projects aligned with customer expectations. ·
• Partner with the Business Development Manager to manage the onboarding process for new customers. ·
• Monitor customer business developments proactively, preparing for and adapting to proposed changes. ·
• Support negotiations and contract renewals in collaboration with the Business Development Manager or Country Head of Commercial.
• Conduct regular meetings and Quarterly Business Reviews to strengthen contractual relationships and foster long-term partnerships.
• Track and analyze customer performance against KPIs, preparing monthly performance reports.
• Provide support on ad-hoc projects and initiatives to achieve team and company goals.

Requirements:

• University degree in Marketing/Business/Management / Engineering or equivalent · Required Languages: English and Malay Language, proficiency in Mandarin is a plus.
• Minimum 4 years of working experience in the corporate sales, key accounts or area, experience.
• Gained from logistics, FMCG or food and beverage industries would have definite advantages. ·
• Experience in industries of Logistics/Warehouse should be an advantage. ·
• Excellent commercial and communication skills. ·
• Proactive and positive approach to customers externally and internally. ·
• Strong mathematical/statistical and presentation skills. ·
• Highly proficient in MS Office (PowerPoint & Excel) ·
• Capable of utilizing Business Intelligence tools.

To Apply

If you’re interested in this role, click ‘apply now’ to submit your resume (in MS Word format) to to overwhelming responses, we will only be able to contact shortlisted candidates.

Job Ref:20250711/027

Consultant: Vivien Joshua

Registration No: 201901037350 (1346680-W)

EA Licence No: JTKSM 949A

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