68 Shift Lead jobs in Malaysia

Lead operations and maintenance for a data center ensuring 100% facility uptime. Oversee shift teams and perform hands-on operations and inspections on critical facility systems.

Key Responsibilities:

Lead operations, maintenance, and inspections on assigned shift.

Manage daily operation and maintenance of critical environment systems.

Inspect maintained equipment/systems and ensure adherence to procedures.

Operate and monitor critical system equipment, oversee Change Control Application Process.

Provide on-the-job training, support, and implement preventative maintenance programs.

Manage monitoring center operations, respond to emergencies, and ensure SLA compliance.

Develop and implement Change Control Applications and ensure safety compliance.

Identify safety hazards, maintain inventory, and comply with regulatory laws.

Lead the team in risk control and maintain ISO certifications.

Requirements:

Diploma/Degree in Electrical Engineering

Must be willing to work in Ulu Tiram, Johor .

Prefer candidates from the semiconductor, power plant industry

We are sorry that only shortlisted candidates will be notified.

Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? Are you available for shift work?

Human Resources & Recruitment 11-50 employees

Agensi Pekerjaan GMRecruitment Sdn Bhd(JTK:2922) is a licensed recruitment company based in Malaysia who delivers human resource solutions which is a core issue in every organization. It serve comprehensive through contract staffing and permanent recruitment requirement. It has a professional and experienced team to provide best recruitment and outsourcing services for every valuable client in various industries. The clients are from industries of Data Centre, Logistic, IT, Construction, Manufacturing, Hospital, Banking and etc.

Agensi Pekerjaan GMRecruitment Sdn Bhd(JTK:2922) is a licensed recruitment company based in Malaysia who delivers human resource solutions which is a core issue in every organization. It serve comprehensive through contract staffing and permanent recruitment requirement. It has a professional and experienced team to provide best recruitment and outsourcing services for every valuable client in various industries. The clients are from industries of Data Centre, Logistic, IT, Construction, Manufacturing, Hospital, Banking and etc.

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What can I earn as an Electrical Engineer

This job is about leading a team to support software applications around the clock. You might like this job because you’ll enjoy 4 days off in a row, help users solve issues, and ensure everything runs smoothly while managing a dedicated team!

This role is to provide support and maintenance of software applications for customer 24/7/365 in shifts which include evening, night, weekends and public holidays. It also requires team management, task delegation and overall monitoring.

• Lead and supervise and ensure smooth operation and timely resolution of issue.
• Delegating tasks to team members as needed, ensuring clear responsibilities.
• Responding to and resolving user-reported issues related to software application via phone, email, and or ticketing systems during your shift.
• Ensure all support activities comply with service level agreement (SLAs) and quality standards.
• Monitor and prioritize incoming support tickets, ensuring that critical issues are addressed promptly and escalated as necessary.
• Handle escalated support tickets, providing high-level troubleshooting and issue resolution.
• Contribute to and maintain a knowledge base with solutions for frequently encountered issues.
• Provide excellent customer service by keeping users informed of the status of their request, troubleshooting steps and resolution timelines.
• Track, follow up and resolve any outstanding customer issue.
• Generate shift report for the management team, highlighting key issue resolution and any trends in application-related incidents.

• Candidate with at least diploma in IT related field.
• At least 3 years of working experience in the related field.
• Strong experience in application support, preferable senior or leadership role.
• In-depth understanding of application workflow, software systems and common technical issues.
• Good command in written and spoken English, additional languages are always a plus.
• Good in SQL command and networking.
• Able to multitask, fast learner and setting priorities of work within deadlines.

HATA Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

HATA Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

We are on a mission to revolutionise access to global financial opportunities through digital assets.

Hata, as a licensed digital asset platform that is regulated and supervised by both Securities Commission of Malaysia and the Labuan Financial Services Authority, provides innovative online spot trading to both retail and institutional clients globally to access opportunities in the digital asset space.

Our team is composed of experienced professionals from PwC, Luno, JP Morgan, Nokia, Huawei and Grab. Powered by our mission to provide the safest & most reliable gateway to access digital assets, we adopt a customer-first approach by operating a compliant platform that is safe and easy to use for our customers.

We have big dreams to achieve and providing a safe and easy to use platform for people in our region is merely the first step. If you have big ambitions, help build our new digital asset platform with us.

Get to know the role :

Join Hata as a Compliance Operations Lead and take ownership of our day-to-day compliance operations, ensuring we uphold the highest internal standards and meet Malaysia’s regulatory requirements.

We’re looking for a proactive leader with exceptional analytical skills and strong written communication abilities to oversee the onboarding, due diligence, and transaction monitoring processes for both retail and corporate investors. In this role, you will guide and mentor the compliance operations team, review and approve complex cases, and work closely with the Compliance Officer to refine processes, manage escalations, and address compliance risks. Your leadership will ensure that our customers and entities remain fully aligned with Hata’s compliance framework and regulatory obligations throughout their journey on our platform.

This is a full-time, on-site role based in Semantan (close connectivity with all major public transport systems).

What You’ll Be Doing :

Conducting in-depth reviews on customer onboarding cases and ensuring that Hata’s KYC processes are applied consistently based on each customers’ respective risk assessment.

• Overseeing the day-to-day operations of the compliance onboarding, monitoring, and investigations team, ensuring all processes are executed in line with Hata’s AML/CFT policies, internal procedures, and regulatory obligations.
• Leading and mentoring the compliance operations associates, providing guidance, training, and support to enhance technical skills, product knowledge, and investigative quality.
• Reviewing complex customer onboarding cases, high-risk KYC/EDD escalations, and significant transaction monitoring alerts, making final recommendations to the Compliance Officer.
• Ensuring quality control across KYC, CDD, EDD, sanctions screening, and transaction monitoring reviews by implementing regular QA checks and providing feedback to the team.
• Managing and prioritising workload to meet internal SLAs and regulatory timelines, including distributing and tracking case assignments to team members.
• Enhancing and refining operational processes by identifying inefficiencies, gaps, or risks, and collaborating with the Compliance Officer to implement improvements.
• Overseeing sanctions, PEP, and adverse media screening processes to ensure accuracy, completeness, and timely escalation of potential matches.
• Supervising on-chain and off-chain investigations conducted by the team, using tools such as Chainalysis/Elliptic, and ensuring investigative findings are well-documented and compliant with internal and regulatory requirements.
• Reviewing and endorsing Suspicious Transaction Reports (STRs) and ensuring appropriate records and audit trails are maintained for all escalations and filings.
• Serving as the primary point of escalation for operational queries, complex cases, and stakeholder communications relating to compliance operations.
• Coordinating with cross-functional teams (e.g., product, customer support, risk, legal) to resolve compliance-related matters efficiently.
• Supporting compliance projects and audits , including preparing documentation, reporting metrics, and presenting operational performance to the Compliance Officer and Senior Management.
• Staying updated on regulatory changes and industry best practices to proactively update operational procedures and ensure team compliance with evolving standards.

Qualifications :

Individuals with two or more years’ prior working experience in compliance-related roles who are also passionate about the dynamic world of cryptocurrencies are encouraged to apply. Prior compliance-related experience in a cryptocurrency exchange is not required, but will be a strong plus point.

Ideal candidates will have:

Background :

Completed higher education (degree and onwards).

Two or more years’ experience in AML, CDD/EDD Review or in a KYC work flow.

Strong English proficiency and writing skills are required.

Strong attention to detail and research/investigative skills are required.

Skills and Experience :

Knowledge of Malaysia’s regulatory environment (e.g., SC’s Guidelines on Prevention of Money Laundering, Countering Financing of Terrorism, Countering Proliferation Financing and Targeted Financial Sanctions for Reporting Institutions in the Capital Market).

Knowledge of screening and transaction monitoring tools.

While experience is beneficial, we value a strong willingness to learn and adapt.

Familiarity with Google Workspace is a plus.

Ability to thrive in a fast-paced and ever-evolving industry.

Strong interpersonal skills and the ability to work effectively in a collaborative team environment.

Able to handle volume spikes and prioritise work and projects to meet business demands in a timely manner.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing

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Direct message the job poster from Boost Bank

The Fraud Operations Lead is responsible for managing and overseeing the fraud prevention and detection activities within the organization. This role involves developing and implementing strategies, processes, and systems to identify, prevent, investigate, and mitigate fraudulent activities.

The Fraud Operations Lead will lead a team of fraud analysts and specialists, providing guidance, training, and support to ensure the effectiveness and efficiency of the unit.

Key Responsibilities:

• Develop and implement comprehensive fraud prevention and detection strategies, policies, and procedures.
• Lead and manage a team of fraud analysts and specialists, including hiring, training, and performance management.
• Provide guidance and support to the team in investigating and resolving fraud cases, ensuring adherence to internal policies and legal requirements.
• Collaborate with cross-functional teams, including risk management, legal, compliance, and IT, to enhance fraud prevention and detection capabilities.
• Monitor and analyze fraud trends, patterns, and emerging risks to proactively identify potential vulnerabilities and develop appropriate countermeasures.
• Utilize fraud detection tools, technologies, and systems to monitor, track, and report on fraudulent activities.
• Establish key performance indicators (KPIs) and metrics to assess the effectiveness of fraud prevention measures and the performance of the team.
• Conduct regular fraud risk assessments and develop and implement remediation plans as needed.
• Stay up-to-date with industry best practices, regulatory changes, and emerging fraud trends to ensure the organization remains proactive and compliant.
• Prepare and present reports on fraud prevention and detection activities, trends, and outcomes to senior management.

Job Requirements:

• Bachelor's degree in business, finance, criminal justice, or a related field. A master's degree is preferred.
• Minimum of 7–9 years’ proven experience in fraud prevention, detection, and investigation, with at least part of that experience in a leadership role.
• Strong knowledge of fraud schemes, methodologies, and tools.
• Familiarity with relevant laws, regulations, and industry standards related to fraud prevention and detection.
• Experience in managing and leading a team, including hiring, training, and performance management.
• Excellent analytical and problem-solving skills, with the ability to think critically and make sound decisions.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and senior management.
• Proficiency in using fraud detection and prevention technologies, tools, and systems.
• High level of integrity, ethics, and professionalism.
• Relevant certifications such as Certified Fraud Examiner (CFE) or Certified Fraud Control Manager (CFCM) are a plus.
• This job description is intended to convey information essential to understanding the scope of the position. It is not intended to be an exhaustive list of qualifications, responsibilities, and skills required for the role.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other

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This job is for a Food Operations Lead who ensures tasty meals are made efficiently. You might like this job because you get to improve recipes, cut food waste, and help build a kitchen that runs smoothly and scales up delicious ideas!

Operational Efficiency for Innovation & Scalability

• Bridge the gap between R&D ideas for store-level execution while maintaining creativity & innovation at the forefront
• Optimize processes across functions to balance quality with speed and consistency
• nfluence equipment, packaging and layout decisions to support scalability efforts
• Ensure store execution consistency on products
• Identify cost-saving opportunities in ingredient sourcing, ultimately optimizing overall food cogs
• Reduce food waste by matching menu strategies to demand patterns
• Oversee food P&L with respective food category owners to drive optimization effort from topline to bottomline
• Strategise and lead food pilot launches with clear success metrics to assess to gauge sales uplift, customer feedback and operational impact
• Continuous improvement initiatives to optimize existing portfolios from commercial to product technical standpoint
• Influence management's decision through expertise of starting up own central kitchen facility
• Actively involved in end-to-end discussions with potential partners and drive feasible outcomes that are aligned with company's goals
• Help structure menu items that are suitable for centralized prep and decentralized finish
• Drive conversations with external consultants for central kitchen process mapping, production planning, SOP optimization efforts

Qualification and Experience

• Bachelor’s degree in Food Science, Culinary Arts, Business, Supply Chain, or related field (or equivalent experience).
• 5 - 7 years’ experience in food operations, product commercialization, or F&B product development, preferably in multi-outlet or QSR environments.
• Proven ability to bridge R&D concepts with store execution, optimizing processes for quality, speed, and consistency.
• Strong commercial acumen with experience managing P&L, cost optimization, and menu engineering.
• Hands-on experience with product launches, from pilot testing to analyzing sales, customer feedback, and operational impact.
• Knowledge of central kitchen operations, process mapping, and SOP optimization.
• Strong analytical, project management, and cross-functional collaboration skills.

a Necessity, not a Luxury

New Product Development

Product Management

Market Research

Research

Enjoy employee discounts on beverage, merchandise, etc at all outlets across Malaysia.

Establishment of corporate benefits to offer exclusive discounts or benefits to each employee.

Out-patient care and in-patient care are covered for all employee including ongoing wellness programs & activites.

Job training and continuing education help to fuel employee career growth.

Provide more generous with their leave days. We have more than 6 other types of leave!

For many, coffee is a daily need.Specialty coffee, however, is often seen as a luxury, something you treat yourself to only on special occasions.We started ZUS Coffee to change this perception.With the best quality ingredients, high-level coffee brewing technology and innovative business model, we’re evolving the concept of coffee consumption to make specialty coffee affordable for everyone, everyday.a.

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Role Overview: As an Engineering Lead, you will play a pivotal role in driving the success of our software products. With your strong technical expertise and leadership abilities, you will lead a team of talented engineers to deliver high-quality solutions that meet customer needs and drive business growth. You will collaborate closely with cross-functional teams, including product, design, quality assurance, and operations, to ensure seamless integration and efficient execution throughout the product development lifecycle. Your contributions will directly impact the scalability, performance, and overall success of our products.

Responsibilities :

• Lead and manage a team of product engineers, providing guidance, mentorship, and support to ensure the successful development and delivery of high-quality software products.
• Collaborate closely with product owners and stakeholders to understand product vision, goals, and requirements, translating them into actionable engineering plans and strategies.
• Serve as a technical advisor and subject matter expert, providing insights and recommendations on technology selection, architecture, and product roadmap planning.
• Contribute code, knowledge, and experience to a complex software development project, actively participating in the development process and leveraging your expertise to deliver high-quality software solutions.
• Act as a point of contact for technical discussions with internal stakeholders and external partners, representing the product engineering team and ensuring effective communication and collaboration.
• Drive the technical direction and architectural decisions for product development, ensuring scalability, performance, and maintainability.
• Take ownership of the end-to-end product development lifecycle, from requirements gathering to deployment and maintenance, ensuring adherence to project timelines and quality standards.
• Lead agile-driven software development practices, facilitating effective communication, prioritisation, and collaboration within the team.
• Conduct code reviews and provide technical guidance to ensure code quality, adherence to best practices, and optimisation for performance and efficiency.
• Identify and mitigate technical risks and challenges, proactively addressing issues to ensure timely and successful product delivery.
• Collaborate with cross-functional teams, including design, QA, and operations, to ensure seamless integration and coordination throughout the product development process.
• Proactively manage product-related incidents by implementing best practices, establishing incident response procedures, and collaborating with cross-functional teams to swiftly address and resolve issues, ensuring minimal customer impact and improved product reliability.
• Foster a culture of continuous improvement, promoting innovation, knowledge sharing, and learning within the engineering team.
• Stay updated with industry trends, emerging technologies, and best practices, and apply them to drive innovation and enhance product engineering processes.
• Ensure adherence to coding standards, software quality, and security guidelines throughout the product development process.
• Support and mentor team members, fostering their professional growth and creating a positive and collaborative work environment.

Requirements :

• Bachelor’s degree in computer science, software engineering, or a related field.
• Strong knowledge and experience in software development, including coding, architecture, and development methodologies.
• Strong proficiency in Java-based development with a minimum of 8 years of experience.
• Experience in leading and managing a team of product engineers in an Agile environment.
• In-depth knowledge of Java frameworks and libraries, such as Spring, Hibernate, etc.
• Proficiency in NoSQL and relational database systems, such as MongoDB, MySQL, PostgreSQL.
• Familiarity with containerization technologies like Docker and orchestration tools like Kubernetes.
• Solid understanding of core UNIX/Linux concepts, systems administration, and networking. Familiarity with cloud platforms like AWS or Azure
• Understanding of quality assurance practices, including code reviews, testing, and adherence to coding standards and best practices.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.
• Proven ability to drive technical excellence, code quality, and best practices within a development team.
• Skills in driving technical direction and making architectural decisions to ensure scalability, performance, and maintainability of software products.
• Strong organisational skills to manage multiple projects, prioritise tasks, and meet deadlines effectively.
• Skills in supporting and mentoring team members, fostering their professional growth and creating a positive work environment.

Cloud Kinetics Technology Solutions Private Ltd | Full time

Kuala Lumpur, Malaysia | Posted on 01/16/2025

• Country Malaysia

Work Mode : Work from Office

We are seeking a Cloud Operations Lead to manage and optimize cloud infrastructure operations across AWS, Azure, and GCP . The ideal candidate will have expertise in cloud administration, automation, incident management, and performance optimization to ensure high availability, security, and efficiency of cloud environments.

• Oversee day-to-day cloud operations, ensuring optimal performance, security, and cost efficiency.
  
• Manage multi-cloud environments (AWS, Azure, GCP) for compute, storage, networking, and security operations.
  
• Implement monitoring, alerting, and logging using tools like CloudWatch, Azure Monitor, and GCP Operations Suite.
  
• Ensure high availability, disaster recovery, and business continuity across cloud platforms.
  

• Develop and implement Infrastructure as Code (IaC) using Terraform, CloudFormation, or ARM templates.
  
• Automate cloud infrastructure deployment, scaling, and maintenance using scripting (Python, PowerShell, Bash).
  
• Optimize cloud cost by implementing cost governance and rightsizing recommendations .
  

• Lead incident response, troubleshooting, and root cause analysis for cloud-related issues.
  
• Implement security best practices , identity & access management (IAM), and compliance controls across cloud platforms.
  
• Collaborate with DevOps & Security teams to enforce policies and remediate vulnerabilities.
  
• Work closely with engineering, DevOps, and IT teams to ensure smooth cloud operations.
  
• Define SLA, SLO, and KPI metrics for cloud service availability and reliability.
  
• Mentor junior cloud engineers and drive cloud operational excellence.
  

• Expertise in AWS, Azure, and GCP cloud operations .
  
• Strong knowledge of compute, networking, storage, security, and IAM across cloud platforms.
  
• Experience with monitoring & observability tools (Prometheus, Grafana, CloudWatch, Azure Monitor, Stackdriver).
  
• Proficiency in automation & IaC (Terraform, CloudFormation, Ansible).
  
• Strong scripting skills in Python, Bash, PowerShell .
  
• Hands-on experience with Kubernetes (EKS, AKS, GKE) and containerized workloads.
  

• 5-8 years of experience in cloud operations, site reliability engineering (SRE), or cloud infrastructure management .
  
• Proven track record in managing large-scale, multi-cloud environments .
  

• Strong problem-solving and incident management skills.
  
• Ability to collaborate with cross-functional teams in a fast-paced environment.
  
• Excellent documentation and reporting skills.
  

• Work in a multi-cloud environment with cutting-edge technologies.
  
• Lead and define cloud operational strategies for a global organization.
  
• Competitive salary, growth opportunities, and a dynamic work environment.
  

Direct message the job poster from TNG Digital

About the job

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP!

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch ‘n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.

What would you do?

1. Platform Operations

• Lead the full operational lifecycle of the platform — onboarding, activation, live operations, and exception handling.
• Ensure operational alignment across multiple channels (e.g., mobile app, terminals, partner integrations) with focus on reliability, responsiveness, and compliance.

2. SOP Design & Enforcement

• Define, revise, and enforce operational programme SOPs, hardware/software standards, and service protocols for all ecosystem players including merchants, device providers, and partner banks.
• Promote adherence to best practices in service integrity, system uptime, and security compliance.

3. Stakeholder Coordination & Support

• Act as the central operations liaison with internal teams (e.g. tech, product, etc.) and external stakeholders (e.g. merchants, vendors, banks, etc).
• Drive alignment through structured onboarding, issue resolution processes, and escalation governance.

4. Production Readiness & Oversight

• Lead readiness assessments and go-live coordination — including device configurations, merchant onboarding, and app compatibility validations.
• Support phased rollouts with operational planning, checklist execution, and recovery mechanisms.

5. Monitoring, Reporting & Issue Management

• Implement structured monitoring and reporting for operational KPIs, performance metrics, exception logs, and system uptime across daily, weekly, monthly, and quarterly cadences.
• Lead root cause analysis and resolution for transactional issues, fraud alerts, discrepancies, and reconciliation mismatches — working closely with relevant internal and external teams.
• Maintain operational dashboards and escalation tracking to ensure visibility, accountability, and SLA adherence across all ecosystem partners.
• Coordinate post-incident reviews and corrective action plans to prevent recurrence of high-impact issues.

6. Programme Insights & Continuous Improvement

• Analyze behavioural and operational data at the programme level to identify insights that unlock value for key ecosystem players (e.g., merchant adoption trends, FI engagement patterns, user usage segmentation, device performance).
• Collaborate with analytics, product, and business teams to transform insights into actionable initiatives that enhance platform effectiveness and ecosystem impact.
• Translate findings into improvements in user experience, merchant configuration, financial partner performance, and operational workflows.
• Establish a structured stakeholder engagement cadence — including monthly operational syncs and quarterly performance reviews — to align on insights, validate findings, and co-create roadmap improvements.
• Act as the voice of operational intelligence within internal planning forums, ensuring the programme evolves based on real-world usage and partner feedback.

Who should join us?

Qualifications:

• Education: Bachelor's/Diploma degree in any relevant field
• Experience:
• 4–7 years of experience in operations, programme delivery, or platform-scale services (e.g., fintech, e-wallets, banking, government tech, etc)
• Experience managing nationwide rollouts involving multiple parties such as merchants, financial institutions, and end users.
• Leadership Abilities: Experience in a team leadership or supervisory role, preferably with exposure involving national-scale platforms, public-private collaboration, government relation, and financial access initiatives.
• Communication Skills: Excellent verbal and written communication, strong presentation skills.
• Problem-Solving: Strong analytical skills, adept at identifying and resolving issues.
• Numbers Driven: Execute strategy based on performance matrices and data.
• Adaptability: Ability to thrive in fast-paced, dynamic environments, managing multiple projects effectively.

Skills/Knowledge:

• Strong command of written and oral English, Bahasa Malaysia & Mandarin would be a plus
• Strong skills in process structure and design, programme governance, stakeholder coordination, and incident management.
• Self-motivated and able to work effectively within the team and across the organization with minimal supervision, working mainly independently to achieve goals agreed with leadership
• Well-developed presentation skills, including the ability to effectively deliver information internally and externally at all levels
• Strong analytical and attention to details skills
• Motivated to continuously improve one’s self
• Flexi working hours.
• Monthly eWallet allowance.
• Additional 1% employer EPF contribution from your 1st to 3rd year of service, with further increases based on your continued years of service.
• Unlimited office pantry fruits, snacks and drinks.
• Mobile and broadband subscription reimbursement.
• Flexibility to opt dependants coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
• Additional leave including family leave and paid care leave to care for family members.
• Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (“TCM”) and Chiropractic.
• Corporate membership discount and many more to explore.

We believe that you have what it takes to fit into the Touch ‘n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!

Touch ‘n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch ‘n Go’s policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing:

Note : Only shortlisted candidates will be contacted.

Let’s keep LEAP-ing forward together!

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other

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