Retail Services Associate
Kelantan, Kelantan
Axi
Posted today
Job Viewed
Job Description
Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Malaysia. Who we
are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! The role is within Retail Services, focused on driving growth in assigned markets by acquiring new clients and retaining existing ones. Your EDGE Assignment/You Will: Responsible for conversion performance. Responsible for end-to-end client’s conversion experience to increase NTC conversion rate. Responsible for proactively touching all leads as early as possible and for improving engagement rate. Responsible for high quality conversion that organically extends to 2nd deposit and quality trading. Handle Client complaints in accordance with established internal policies and deliver compliance approved responses to clients when requested. Solve customer’s various challenges for the first-time trade, including, not limit to, registration, verification, deposit, and terminal usage. Work closely with all internal stakeholders to improve onboarding experience of the customer and improve lifetime customer experience. Responsible for retention and churn performance. Responsible for end-to-end client’s retention experience to decrease churn rate and to increase lifetime value. Responsible for proactively touching all customer segmentations in strategic way to maximise entire customer portfolio – Productivity management. Responsible for increasing customer lifetime value by providing most adequate offer to customers – Nurturing. Also responsible for reactivating the dormant customers in the market. Actively working with marketing department to develop effective marketing campaign to decrease churn rate and to increase customer lifetime value. Understand entire customer lifetime journey and partner lifetime journey Work closely with other teams in commercial to provide coherent customer experience across customer’s lifetime journey. Ensure adherence to Axi's Code of Conduct, Compliance and Risk policies, Axi’s policy and procedures while delivering an excellent customer experience. Fluent in English, and respective languages of the assigned market (verbal and written) to efficiently communicate with clients. Are you the one?
Fluent in English (verbal and written). Experience with cold calling/outbound sales/tele sales is required (preferably B2C). Working knowledge of financial markets and trading required or has a great passion to develop knowledge and career in FX, CFD, and Crypto trading. Ability to work effectively independently and within a diverse global team. Axi's bag of delights Competitive and attractive compensation. Extensive learning opportunities, such as professional training and certifications and soft skills development. 21 annual leave days per year. Health Insurance Axi's interview journey First round of Interview with Talent Acquisition team (45 minutes). Second round of Interview with Hiring Manager (1 hour). We want to inform all prospective candidates that Axi's designated Employer of Records (EOR) in Malaysia is TDCX. As part of our commitment to legal compliance, all Axi Malaysia employees will be officially working under TDCX Malaysia.
Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment any fees related to the recruitment of the candidate represented in the unsolicited resume. At Axi, we prioritise creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve.We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued. Apply for this job
* indicates a required field First Name * Last Name * Preferred First Name Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you have experience in cold calling, outbound sales, or telesales? * Select. Do you have knowledge of financial markets and trading? * Select. What is your expected salary in MYR per annum? * Do you require a visa sponsorship to work in Malaysia? * Select.
#J-18808-Ljbffr
are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! The role is within Retail Services, focused on driving growth in assigned markets by acquiring new clients and retaining existing ones. Your EDGE Assignment/You Will: Responsible for conversion performance. Responsible for end-to-end client’s conversion experience to increase NTC conversion rate. Responsible for proactively touching all leads as early as possible and for improving engagement rate. Responsible for high quality conversion that organically extends to 2nd deposit and quality trading. Handle Client complaints in accordance with established internal policies and deliver compliance approved responses to clients when requested. Solve customer’s various challenges for the first-time trade, including, not limit to, registration, verification, deposit, and terminal usage. Work closely with all internal stakeholders to improve onboarding experience of the customer and improve lifetime customer experience. Responsible for retention and churn performance. Responsible for end-to-end client’s retention experience to decrease churn rate and to increase lifetime value. Responsible for proactively touching all customer segmentations in strategic way to maximise entire customer portfolio – Productivity management. Responsible for increasing customer lifetime value by providing most adequate offer to customers – Nurturing. Also responsible for reactivating the dormant customers in the market. Actively working with marketing department to develop effective marketing campaign to decrease churn rate and to increase customer lifetime value. Understand entire customer lifetime journey and partner lifetime journey Work closely with other teams in commercial to provide coherent customer experience across customer’s lifetime journey. Ensure adherence to Axi's Code of Conduct, Compliance and Risk policies, Axi’s policy and procedures while delivering an excellent customer experience. Fluent in English, and respective languages of the assigned market (verbal and written) to efficiently communicate with clients. Are you the one?
Fluent in English (verbal and written). Experience with cold calling/outbound sales/tele sales is required (preferably B2C). Working knowledge of financial markets and trading required or has a great passion to develop knowledge and career in FX, CFD, and Crypto trading. Ability to work effectively independently and within a diverse global team. Axi's bag of delights Competitive and attractive compensation. Extensive learning opportunities, such as professional training and certifications and soft skills development. 21 annual leave days per year. Health Insurance Axi's interview journey First round of Interview with Talent Acquisition team (45 minutes). Second round of Interview with Hiring Manager (1 hour). We want to inform all prospective candidates that Axi's designated Employer of Records (EOR) in Malaysia is TDCX. As part of our commitment to legal compliance, all Axi Malaysia employees will be officially working under TDCX Malaysia.
Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment any fees related to the recruitment of the candidate represented in the unsolicited resume. At Axi, we prioritise creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve.We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued. Apply for this job
* indicates a required field First Name * Last Name * Preferred First Name Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you have experience in cold calling, outbound sales, or telesales? * Select. Do you have knowledge of financial markets and trading? * Select. What is your expected salary in MYR per annum? * Do you require a visa sponsorship to work in Malaysia? * Select.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
0
Customer Success Services Engineer
Kelantan, Kelantan
Data Direct Networks
Posted today
Job Viewed
Job Description
Overview
This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. "DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC “The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. Job Description
Job Title: Customer Success Services Engineer Job Summary: We are hiring Customer Success services engineer in
Thailand .The primary responsibility of this position is to work with DDN customers, providing technical expertise configuring & tuning systems which have been designed by the pre-sales engineering team. customising solutions to help customers achieve their business objectives. providing advice and implementing technical solutions. troubleshooting, diagnosing issues and providing resolution as part of the wider DDN teams A main objective of the role is working closely with the DDN PS installation, Support, and Engineering teams. Expertise is required across the whole AI/HPC eco-system, including Storage, Networking & Compute (with accelerators). There may be the requirement to perform these tasks by being physically on a customer site or these tasks may be performed remotely. In this position you may be required to remotely supervise partner technicians/engineers while they perform on site hardware installation tasks. Principal duties and responsibilities for this role include but are not limited to: Serve as the technical point of contact for DDN's high-priority customers, ensuring swift installation and system stabilization. Proactively work on a variety of system issues, not limited to storage, to prevent and resolve escalations. Directly engage with customer technical leads to foster excellent communication, avoiding any potential setbacks. Utilize DDN's comprehensive toolset for diagnosing and resolving issues across networking, applications, computing, and storage. Conduct thorough analyses using networking diagnostics, log evaluations, and DDN's SIA (Storage Intelligent Analytics). Efficiently identify, document, and escalate bugs to the relevant engineering teams within DDN. Interface across Engineering groups to implement new features for reliability and ease of use Collaborate with engineering and product management to secure appropriate prioritization of issues. Develop and maintain best practice documentation and tools. Develop tools and interfaces to better integrate DDN data into customer environments. Organize knowledge resources to empower the wider DDN support team, enhancing their capabilities to resolve issues swiftly. Physically install hardware at a customer site. Supervise “smart hands” to do so if appropriate either on site or remotely. Remotely or on site, install, configure and tune software as required. Provide technical training for customer systems and prepare reports and other required customer documentation. Manage customer technical relationship to ensure the highest calibre customer satisfaction. The role includes travel to customer sites in APAC (this is usually at most 1 week per month). Specific Required Skills for this Role:
Must communicate (oral & written) fluently in English and Thai language This role requires at least 5 years of hands-on experience with AI/HPC system design, planning, implementation, managing & troubleshooting. This role requires at least 2 years of Linux Systems Administrator experience, preferably in AI/HPC environment. Preferred Skills for this Role: Preferred experience with InfiniBand or NVIDIA based Ethernet networking. Preferred experience with Parallel file system Administration, such as Lustre, Spectrum Scale, BeeGFS, WekaFS. Preferred experience with Prometheus, Grafana & other monitoring & Log collection tools. Preferred experience with Kubernetes and container management frameworks such as Docker or Apptainer (formerly Singularity), Qualifications : BSc or higher degree in Electrical Engineering, Computer Science, Mathematics, Sciences; or equivalent DDN
DDN Core Competencies: DDN has a very strong orientation towards these four characteristics and any successful employee will demonstrate these capabilities: Self-Starter -
Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives. Success/Achievement Orientation -
Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable. Problem Solving -
Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful. Innovative -
Builds and improves key business processes that enhance the effectiveness of DDN. Generates new ideas, challenges the status quo, and solves problems creatively. DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
#J-18808-Ljbffr
This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. "DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC “The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. Job Description
Job Title: Customer Success Services Engineer Job Summary: We are hiring Customer Success services engineer in
Thailand .The primary responsibility of this position is to work with DDN customers, providing technical expertise configuring & tuning systems which have been designed by the pre-sales engineering team. customising solutions to help customers achieve their business objectives. providing advice and implementing technical solutions. troubleshooting, diagnosing issues and providing resolution as part of the wider DDN teams A main objective of the role is working closely with the DDN PS installation, Support, and Engineering teams. Expertise is required across the whole AI/HPC eco-system, including Storage, Networking & Compute (with accelerators). There may be the requirement to perform these tasks by being physically on a customer site or these tasks may be performed remotely. In this position you may be required to remotely supervise partner technicians/engineers while they perform on site hardware installation tasks. Principal duties and responsibilities for this role include but are not limited to: Serve as the technical point of contact for DDN's high-priority customers, ensuring swift installation and system stabilization. Proactively work on a variety of system issues, not limited to storage, to prevent and resolve escalations. Directly engage with customer technical leads to foster excellent communication, avoiding any potential setbacks. Utilize DDN's comprehensive toolset for diagnosing and resolving issues across networking, applications, computing, and storage. Conduct thorough analyses using networking diagnostics, log evaluations, and DDN's SIA (Storage Intelligent Analytics). Efficiently identify, document, and escalate bugs to the relevant engineering teams within DDN. Interface across Engineering groups to implement new features for reliability and ease of use Collaborate with engineering and product management to secure appropriate prioritization of issues. Develop and maintain best practice documentation and tools. Develop tools and interfaces to better integrate DDN data into customer environments. Organize knowledge resources to empower the wider DDN support team, enhancing their capabilities to resolve issues swiftly. Physically install hardware at a customer site. Supervise “smart hands” to do so if appropriate either on site or remotely. Remotely or on site, install, configure and tune software as required. Provide technical training for customer systems and prepare reports and other required customer documentation. Manage customer technical relationship to ensure the highest calibre customer satisfaction. The role includes travel to customer sites in APAC (this is usually at most 1 week per month). Specific Required Skills for this Role:
Must communicate (oral & written) fluently in English and Thai language This role requires at least 5 years of hands-on experience with AI/HPC system design, planning, implementation, managing & troubleshooting. This role requires at least 2 years of Linux Systems Administrator experience, preferably in AI/HPC environment. Preferred Skills for this Role: Preferred experience with InfiniBand or NVIDIA based Ethernet networking. Preferred experience with Parallel file system Administration, such as Lustre, Spectrum Scale, BeeGFS, WekaFS. Preferred experience with Prometheus, Grafana & other monitoring & Log collection tools. Preferred experience with Kubernetes and container management frameworks such as Docker or Apptainer (formerly Singularity), Qualifications : BSc or higher degree in Electrical Engineering, Computer Science, Mathematics, Sciences; or equivalent DDN
DDN Core Competencies: DDN has a very strong orientation towards these four characteristics and any successful employee will demonstrate these capabilities: Self-Starter -
Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives. Success/Achievement Orientation -
Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable. Problem Solving -
Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful. Innovative -
Builds and improves key business processes that enhance the effectiveness of DDN. Generates new ideas, challenges the status quo, and solves problems creatively. DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
1
Customer Success Services Engineer
Kelantan, Kelantan
DataDirect Networks, Inc.
Posted today
Job Viewed
Job Description
Overview
This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. "DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC “The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. Job Description
Job Title:
Customer Success Services Engineer Job Summary:
We are hiring Customer Success Services Engineer in
Malaysia . The primary responsibility of this position is to work with DDN customers, providing technical expertise: Configuring & tuning systems which have been designed by the pre-sales engineering team. Customizing solutions to help customers achieve their business objectives. Providing advice and implementing technical solutions. Troubleshooting, diagnosing issues and providing resolution as part of the wider DDN teams. A main objective of the role is working closely with the DDN PS installation, Support, and Engineering teams. Expertise is required across the whole AI/HPC eco-system, including Storage, Networking & Compute (with accelerators). There may be the requirement to perform these tasks by being physically on a customer site or these tasks may be performed remotely. In this position you may be required to remotely supervise partner technicians/engineers while they perform on-site hardware installation tasks. Principal duties and responsibilities for this role include but are not limited to: Serve as the technical point of contact for DDN's high-priority customers, ensuring swift installation and system stabilization. Proactively work on a variety of system issues, not limited to storage, to prevent and resolve escalations. Directly engage with customer technical leads to foster excellent communication, avoiding any potential setbacks. Utilize DDN's comprehensive toolset for diagnosing and resolving issues across networking, applications, computing, and storage. Conduct thorough analyses using networking diagnostics, log evaluations, and DDN's SIA (Storage Intelligent Analytics). Efficiently identify, document, and escalate bugs to the relevant engineering teams within DDN. Interface across Engineering groups to implement new features for reliability and ease of use. Collaborate with engineering and product management to secure appropriate prioritization of issues. Develop and maintain best practice documentation and tools. Develop tools and interfaces to better integrate DDN data into customer environments. Organize knowledge resources to empower the wider DDN support team, enhancing their capabilities to resolve issues swiftly. Physically install hardware at a customer site. Supervise “smart hands” to do so if appropriate either on-site or remotely. Remotely or on-site, install, configure and tune software as required. Provide technical training for customer systems and prepare reports and other required customer documentation. Manage customer technical relationship to ensure the highest calibre customer satisfaction. The role includes travel to customer sites in APAC (this is usually at most 1 week per month). Specific Required Skills for this Role:
Must communicate (oral & written) fluently in Malay and English. (Malaysia) This role requires at least 5 years of hands-on experience with AI/HPC system design, planning, implementation, managing & troubleshooting. This role requires at least 2 years of Linux Systems Administrator experience, preferably in AI/HPC environment. Preferred Skills for this Role: Preferred experience with InfiniBand or NVIDIA based Ethernet networking. Preferred experience with Parallel file system Administration, such as Lustre, Spectrum Scale, BeeGFS, WekaFS. Preferred experience with Prometheus, Grafana & other monitoring & Log collection tools. Preferred experience with Kubernetes and container management frameworks such as Docker or Apptainer (formerly Singularity). Qualifications: BSc or higher degree in Electrical Engineering, Computer Science, Mathematics, Sciences; or equivalent. DDN Core Competencies:
Self-Starter:
Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives. Success/Achievement Orientation:
Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable. Problem Solving:
Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful. Innovative:
Builds and improves key business processes that enhance the effectiveness of DDN. Generates new ideas, challenges the status quo, and solves problems creatively. DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
#J-18808-Ljbffr
This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. "DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC “The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. Job Description
Job Title:
Customer Success Services Engineer Job Summary:
We are hiring Customer Success Services Engineer in
Malaysia . The primary responsibility of this position is to work with DDN customers, providing technical expertise: Configuring & tuning systems which have been designed by the pre-sales engineering team. Customizing solutions to help customers achieve their business objectives. Providing advice and implementing technical solutions. Troubleshooting, diagnosing issues and providing resolution as part of the wider DDN teams. A main objective of the role is working closely with the DDN PS installation, Support, and Engineering teams. Expertise is required across the whole AI/HPC eco-system, including Storage, Networking & Compute (with accelerators). There may be the requirement to perform these tasks by being physically on a customer site or these tasks may be performed remotely. In this position you may be required to remotely supervise partner technicians/engineers while they perform on-site hardware installation tasks. Principal duties and responsibilities for this role include but are not limited to: Serve as the technical point of contact for DDN's high-priority customers, ensuring swift installation and system stabilization. Proactively work on a variety of system issues, not limited to storage, to prevent and resolve escalations. Directly engage with customer technical leads to foster excellent communication, avoiding any potential setbacks. Utilize DDN's comprehensive toolset for diagnosing and resolving issues across networking, applications, computing, and storage. Conduct thorough analyses using networking diagnostics, log evaluations, and DDN's SIA (Storage Intelligent Analytics). Efficiently identify, document, and escalate bugs to the relevant engineering teams within DDN. Interface across Engineering groups to implement new features for reliability and ease of use. Collaborate with engineering and product management to secure appropriate prioritization of issues. Develop and maintain best practice documentation and tools. Develop tools and interfaces to better integrate DDN data into customer environments. Organize knowledge resources to empower the wider DDN support team, enhancing their capabilities to resolve issues swiftly. Physically install hardware at a customer site. Supervise “smart hands” to do so if appropriate either on-site or remotely. Remotely or on-site, install, configure and tune software as required. Provide technical training for customer systems and prepare reports and other required customer documentation. Manage customer technical relationship to ensure the highest calibre customer satisfaction. The role includes travel to customer sites in APAC (this is usually at most 1 week per month). Specific Required Skills for this Role:
Must communicate (oral & written) fluently in Malay and English. (Malaysia) This role requires at least 5 years of hands-on experience with AI/HPC system design, planning, implementation, managing & troubleshooting. This role requires at least 2 years of Linux Systems Administrator experience, preferably in AI/HPC environment. Preferred Skills for this Role: Preferred experience with InfiniBand or NVIDIA based Ethernet networking. Preferred experience with Parallel file system Administration, such as Lustre, Spectrum Scale, BeeGFS, WekaFS. Preferred experience with Prometheus, Grafana & other monitoring & Log collection tools. Preferred experience with Kubernetes and container management frameworks such as Docker or Apptainer (formerly Singularity). Qualifications: BSc or higher degree in Electrical Engineering, Computer Science, Mathematics, Sciences; or equivalent. DDN Core Competencies:
Self-Starter:
Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives. Success/Achievement Orientation:
Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable. Problem Solving:
Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful. Innovative:
Builds and improves key business processes that enhance the effectiveness of DDN. Generates new ideas, challenges the status quo, and solves problems creatively. DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
2
Retail Services Associate (Thai)
Kelantan, Kelantan
Axi
Posted today
Job Viewed
Job Description
Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Malaysia. Who we
are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! As a Retail Services Associate, your role is to work in the retail services department to help drive growth in Thailand and APAC English speaking market by acquiring new clients and helping retain the existing ones. Your EDGE Assignment/You Will: Responsible for conversion performance of Thailand and APAC English speaking market Responsible for end-to-end client’s conversion experience to increase NTC conversion rate. Responsible for proactively touching all leads as early as possible and for improving engagement rate. Responsible for high quality conversion that organically extends to 2nd deposit and quality trading. Handle client complaints in accordance with established internal policies and deliver compliance approved responses to clients when requested. Solve customer’s various challenges for the first-time trade, including, not limit to, registration, verification, deposit, and terminal usage. Work closely with all internal stakeholders to improve onboarding experience of the customer and improve lifetime customer experience. Responsible for retention and churn performance of Thailand and APAC English speaking market Responsible for end-to-end client’s retention experience to decrease churn rate and to increase lifetime value. Responsible for proactively touching all customer segmentations in strategic way to maximise entire customer portfolio – Productivity management. Responsible for increasing customer lifetime value by providing most adequate offer to customers – Nurturing. Also responsible for reactivating the dormant customers in the market. Actively working with marketing department to develop effective marketing campaign to decrease churn rate and to increase customer lifetime value. Understand entire customer lifetime journey and partner lifetime journey and work closely with other teams in commercial to provide coherent customer experience across customer’s lifetime journey. Are you the one?
Native in Thai and fluent in English (verbal and written) is a must to deal with Thai clients. At least 6 months of experience with cold calling/outbound sales/tele sales is required (preferably B2C). Working knowledge of financial markets and trading required or has a great passion to develop knowledge and career in FX, CFD, and Crypto trading. Ability to work effectively independently and within a diverse global team. Axi's bag of delights Competitive and attractive compensation. Extensive learning opportunities, such as professional training and certifications and soft skills development. 21 annual leave days per year. Health Insurance Axi's interview journey First round of Interview with Talent Acquisition team (45 minutes). Second round of Interview with Hiring Manager (1 hour). We want to inform all prospective candidates that Axi's designated Employer of Records (EOR) in Malaysia is TDCX. As part of our commitment to legal compliance, all Axi Malaysia employees will be officially working under TDCX Malaysia.
Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment any fees related to the recruitment of the candidate represented in the unsolicited resume. At Axi, we prioritise creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve.We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued. Apply for this job
* indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education Degree * Select. How many years of experience do you have with cold calling, specifically related to customer conversion and retention? * 0-1 Year 1-2 Years 2-4 Years 4 Years and above What is your expected salary in MYR per annum? * Do you require a visa sponsorship to work in Malaysia? * Select.
#J-18808-Ljbffr
are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! As a Retail Services Associate, your role is to work in the retail services department to help drive growth in Thailand and APAC English speaking market by acquiring new clients and helping retain the existing ones. Your EDGE Assignment/You Will: Responsible for conversion performance of Thailand and APAC English speaking market Responsible for end-to-end client’s conversion experience to increase NTC conversion rate. Responsible for proactively touching all leads as early as possible and for improving engagement rate. Responsible for high quality conversion that organically extends to 2nd deposit and quality trading. Handle client complaints in accordance with established internal policies and deliver compliance approved responses to clients when requested. Solve customer’s various challenges for the first-time trade, including, not limit to, registration, verification, deposit, and terminal usage. Work closely with all internal stakeholders to improve onboarding experience of the customer and improve lifetime customer experience. Responsible for retention and churn performance of Thailand and APAC English speaking market Responsible for end-to-end client’s retention experience to decrease churn rate and to increase lifetime value. Responsible for proactively touching all customer segmentations in strategic way to maximise entire customer portfolio – Productivity management. Responsible for increasing customer lifetime value by providing most adequate offer to customers – Nurturing. Also responsible for reactivating the dormant customers in the market. Actively working with marketing department to develop effective marketing campaign to decrease churn rate and to increase customer lifetime value. Understand entire customer lifetime journey and partner lifetime journey and work closely with other teams in commercial to provide coherent customer experience across customer’s lifetime journey. Are you the one?
Native in Thai and fluent in English (verbal and written) is a must to deal with Thai clients. At least 6 months of experience with cold calling/outbound sales/tele sales is required (preferably B2C). Working knowledge of financial markets and trading required or has a great passion to develop knowledge and career in FX, CFD, and Crypto trading. Ability to work effectively independently and within a diverse global team. Axi's bag of delights Competitive and attractive compensation. Extensive learning opportunities, such as professional training and certifications and soft skills development. 21 annual leave days per year. Health Insurance Axi's interview journey First round of Interview with Talent Acquisition team (45 minutes). Second round of Interview with Hiring Manager (1 hour). We want to inform all prospective candidates that Axi's designated Employer of Records (EOR) in Malaysia is TDCX. As part of our commitment to legal compliance, all Axi Malaysia employees will be officially working under TDCX Malaysia.
Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment any fees related to the recruitment of the candidate represented in the unsolicited resume. At Axi, we prioritise creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve.We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued. Apply for this job
* indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education Degree * Select. How many years of experience do you have with cold calling, specifically related to customer conversion and retention? * 0-1 Year 1-2 Years 2-4 Years 4 Years and above What is your expected salary in MYR per annum? * Do you require a visa sponsorship to work in Malaysia? * Select.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
3
Integration Services MY Team Manager
Kelantan, Kelantan
DHL Germany
Posted today
Job Viewed
Job Description
Your IT Future, Delivered
Integration Services MY Team Manager
With a global team of 5600+ IT professionals, DHL IT Services
connects people
and keeps the global economy running
by continuously innovating and creating sustainable digital solutions . We work
beyond global borders
and push boundaries across
all dimensions of logistics . You can
leave your mark
shaping the
technology backbone
of the biggest logistics company of the world. All our locations have earned the
#GreatPlaceToWork
certification, reflecting our commitment to exceptional employee experiences. Digitalization. Simply delivered. At IT Services, we are passionate about technology. Our Integration Services MY team is continuously expanding. No matter your level of Integration Services MY Team Manager proficiency, you can always grow within our diverse environment. #DHL #DHLITServices #GreatPlace #togetherunstoppable Grow together The DSC (DHL Supply Chain) focus on providing innovative and efficient logistics solutions tailored to meet the needs of customers across various industries. DSC aims to enhance supply chain performance, reduce costs, and improve service quality, thereby contributing to the overall success of its clients. We as ITS provide DSC with various IT solutions to accomplish the mission. DHL LINK solution is the heart of the IT systems as provide integration services between them. Any goods movement, truck loading, warehouse operation would not happen without DHL LINK system working. You will ensure the DHL LINK operations team are fit for supporting the LINK environment in the AP shift in cooperation with APAC shiftlead. You will work together with DSC Product team for the DHL LINK product development, contributing to ability to react on everchanging business needs. The team of developers, under your management, develop solution enhancements according to the design specifications provided by the DSC Product team. You need to ensure the development team delivers the components according to the plan, in good quality and timelines agreed.
Ready to embark on the journey? Here’s what we are looking for: As an Integration Services MY Team Manager, having product development experience is a huge plus. Very good knowledge of development / build team management will also be an integral part of this role on top of the people management of the team providing support, software development and project management functions. You are a people-oriented manager with passion for technology and software development background, therefore you have a good understanding of leadership, motivation, coaching and understand developer and operational run teams needs. Align the team according to the DSC development needs for DHL LINK product and extend the team knowledge for development practices and tools. The Integration Services MY team provide following functions for DSC Integration Support (L2+L3) for DHL LINK solution DHL LINK product SW development Project mgmt. +product development co-delivery You are able to work independently, prioritize and organize your tasks under time and workload pressure and actively cooperate with DSC Product team for the DHL LINK product development. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful. An array of benefits for you: Hybrid work arrangements to balance in-office collaboration and home flexibility. Outpatient (unlimited) and inpatient medical coverage for employees. Personalized flexi benefit plan for you and your family. Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones. Modern offices with free parking space. Great Team Hi, my name is Michal Mrazek and I’m a team manager. I started my career at DHL IT Services back in 2017, when I took on the role of Manager of the Application Support team in DSC Solutions Support. Gaining more hands-on experience with DSC integration services has always fascinated me, so I moved to the DSC Integration domain and took the new opportunity of delivering the heart of the DSC business – the DHL LINK solution, integration services for all DSC business systems. In 2022, I moved to a management role, becoming Head of DSC Integration Services. At DHL IT Services, we believe that our people are our greatest asset. As the Integration Services MY Team Manager, you will be part of a dynamic and innovative team dedicated to delivering cutting-edge solutions that drive the success of our logistics operations. If you are passionate about technology and eager to lead a talented team in a fast-paced environment, we invite you to bring your expertise and vision to DHL. Together, we can shape the future of logistics and create exceptional experiences for our customers. We look forward to welcoming you to our team! DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.
#J-18808-Ljbffr
Integration Services MY Team Manager
With a global team of 5600+ IT professionals, DHL IT Services
connects people
and keeps the global economy running
by continuously innovating and creating sustainable digital solutions . We work
beyond global borders
and push boundaries across
all dimensions of logistics . You can
leave your mark
shaping the
technology backbone
of the biggest logistics company of the world. All our locations have earned the
#GreatPlaceToWork
certification, reflecting our commitment to exceptional employee experiences. Digitalization. Simply delivered. At IT Services, we are passionate about technology. Our Integration Services MY team is continuously expanding. No matter your level of Integration Services MY Team Manager proficiency, you can always grow within our diverse environment. #DHL #DHLITServices #GreatPlace #togetherunstoppable Grow together The DSC (DHL Supply Chain) focus on providing innovative and efficient logistics solutions tailored to meet the needs of customers across various industries. DSC aims to enhance supply chain performance, reduce costs, and improve service quality, thereby contributing to the overall success of its clients. We as ITS provide DSC with various IT solutions to accomplish the mission. DHL LINK solution is the heart of the IT systems as provide integration services between them. Any goods movement, truck loading, warehouse operation would not happen without DHL LINK system working. You will ensure the DHL LINK operations team are fit for supporting the LINK environment in the AP shift in cooperation with APAC shiftlead. You will work together with DSC Product team for the DHL LINK product development, contributing to ability to react on everchanging business needs. The team of developers, under your management, develop solution enhancements according to the design specifications provided by the DSC Product team. You need to ensure the development team delivers the components according to the plan, in good quality and timelines agreed.
Ready to embark on the journey? Here’s what we are looking for: As an Integration Services MY Team Manager, having product development experience is a huge plus. Very good knowledge of development / build team management will also be an integral part of this role on top of the people management of the team providing support, software development and project management functions. You are a people-oriented manager with passion for technology and software development background, therefore you have a good understanding of leadership, motivation, coaching and understand developer and operational run teams needs. Align the team according to the DSC development needs for DHL LINK product and extend the team knowledge for development practices and tools. The Integration Services MY team provide following functions for DSC Integration Support (L2+L3) for DHL LINK solution DHL LINK product SW development Project mgmt. +product development co-delivery You are able to work independently, prioritize and organize your tasks under time and workload pressure and actively cooperate with DSC Product team for the DHL LINK product development. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful. An array of benefits for you: Hybrid work arrangements to balance in-office collaboration and home flexibility. Outpatient (unlimited) and inpatient medical coverage for employees. Personalized flexi benefit plan for you and your family. Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones. Modern offices with free parking space. Great Team Hi, my name is Michal Mrazek and I’m a team manager. I started my career at DHL IT Services back in 2017, when I took on the role of Manager of the Application Support team in DSC Solutions Support. Gaining more hands-on experience with DSC integration services has always fascinated me, so I moved to the DSC Integration domain and took the new opportunity of delivering the heart of the DSC business – the DHL LINK solution, integration services for all DSC business systems. In 2022, I moved to a management role, becoming Head of DSC Integration Services. At DHL IT Services, we believe that our people are our greatest asset. As the Integration Services MY Team Manager, you will be part of a dynamic and innovative team dedicated to delivering cutting-edge solutions that drive the success of our logistics operations. If you are passionate about technology and eager to lead a talented team in a fast-paced environment, we invite you to bring your expertise and vision to DHL. Together, we can shape the future of logistics and create exceptional experiences for our customers. We look forward to welcoming you to our team! DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
4
Sr. Manager, Pre-Sales & Services, APJ
Kelantan, Kelantan
Planet
Posted today
Job Viewed
Job Description
Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one. Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles. As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains. We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world. Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands. About the Role: The Senior Manager, Pre-Sales & Services, APJ leads and provides technical direction to the regional Pre-Sales and Professional Services teams. A seasoned people manager and recognized technical expert, this role is pivotal in driving successful technical sales engagements and ensuring effective solution delivery of the Planet Insights Platform. The Senior Manager is responsible for demonstrating value and achieving positive business outcomes for Planet's customers and partners. Ideal candidates have a growth mindset, characterized by continuous curiosity and adaptability. This is a full-time, remote position based in Singapore, Malaysia or Australia. Impact You’ll Own: Manage a team of Pre-Sales Solution Engineers, and Professional Services Solutions Architects and Software Engineers for the APJ region. Mentor team members to identify development opportunities and growth areas, short-term and long-term career objectives, and track progress. Develop trusted relationships with customers, identify their challenges and pain points, connect solutions to needs, and highlight the value delivered. Collaborate with internal sales teams and authorized channel partners to drive sales and services growth in new and existing accounts. Champion sales excellence across both Pre-Sales and Professional Services. Apply expertise in remote sensing and geospatial technologies to help customers successfully adopt Planets Insights Platform. Hands-on engagement with customers through presentations, demonstrations, commercial proposals, workshops, pilots, events, and social media outreach. Manage Professional Services projects ensuring successful delivery on time and on budget while exceeding customer expectations. Build tools, applications, and compelling demonstrations using Planet's APIs and analytics to showcase what's possible with Planets Insight Platform. Provide valuable voice-of-customer feedback to product development and marketing teams, influencing the future direction of Planet's offerings. What You Bring: Proven track record of managing and developing high-performing teams. Deep technical expertise in remote sensing and geospatial technologies. 4+ years of experience managing teams responsible for delivering software or services to customers 6+ years of experience in a technical geospatial or remote sensing role. Bachelor's degree in GIS, Computer Science, Remote Sensing, Engineering, or a comparable combination of technical education and relevant work experience. Experience supporting government or large enterprise customers in the South Asian region. Proficiency with GIS tools (ArcGIS, QGIS, Esri software, and Google Earth Engine). Demonstrated ability to effectively engage with customers at all levels of their organization. Excellent problem-solving, communication, and interpersonal skills, with the ability to clearly and concisely convey complex technical concepts. Ability to work effectively both independently and collaboratively within a team environment. What Makes You Stand Out: Experience working within the Defense and Intelligence industry. Excellent commercial and business acumen. Proven ability to lead customer engagements and facilitate effective workshops. Experience developing applications or scripts using programming languages such as Python, Java, JavaScript, or C#, as well as familiarity with platforms like Sentinel Hub, QGIS, ArcGIS Platform, ENVI, and/or Erdas Imagine. Experience integrating with cloud platforms via REST APIs. Application Deadline: June 7, 2025 by 23:59 PDT Benefits While Working at Planet: These offerings are dependent on employment type and geographical location, based upon applicable law or company policy. Paid time off including vacation, holidays and company-wide days off Comprehensive Healthcare coverage Remote-friendly work environment Employee Wellness Program Home Office Reimbursement Monthly Phone and Internet Reimbursement Tuition Reimbursement and access to LinkedIn Learning Equity Volunteering Paid Time Off #LI-REMOTE
Why we care so much about Belonging. We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging—dreaming big as we approach our ongoing work. If this job intrigues you, but you’re thinking you might not have all the qualifications, please. do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride. EEO statement: Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights. Accommodations: Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you. Privacy Policy : By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein. Privacy Policy (European Applicants):
By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
#J-18808-Ljbffr
Why we care so much about Belonging. We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging—dreaming big as we approach our ongoing work. If this job intrigues you, but you’re thinking you might not have all the qualifications, please. do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride. EEO statement: Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights. Accommodations: Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you. Privacy Policy : By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein. Privacy Policy (European Applicants):
By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
5
Lead Services Commercial Application Engineer – Controls (CSS)
Kelantan, Kelantan
GE Vernova
Posted today
Job Viewed
Job Description
Join to apply for the
Lead Services Commercial Application Engineer – Controls (CSS)
role at
GE Vernova . Job Description Summary Preparation of proposals/bids, contract negotiation, and compliance with contract commitments and commercial risk assessment. Jobs at this level operate with some autonomy but are covered by well-defined Commercial policies or review of end results. The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (typically annual volume, margin, and compliance requirements). This role will be focused primarily on developing technical and commercial proposals for the CSS Controls Lifecare Services (CLS) offering, but also serve as a resource for other services offerings and scope. Roles and Responsibilities Technical bid development and negotiation for CSS services offerings. Owns the technical analysis of customer inquiries, RFQs, or tenders, to determine proposal requirements, scope of supply, and winning equipment configurations. Matrix leadership of technical team including Application engineering, EHS, product engineering, product line, and all other technical disciplines for proposals. Assist in developing, maintaining, and modifying standard proposal templates and costing for controls services offerings, CLS, etc. Work with the greater CSS commercial organization for complex Terms & Conditions proposal issues. Utilize in-depth knowledge of own and others' sales territory, product lines, markets, sales processes, or customer groups and use analytical thinking and commercial experience to execute policy/strategy. Maintain awareness of industry best practices and competitive dynamics, understanding how our offerings differentiate in the market. Exercise sound judgment to propose innovative solutions to complex, day-to-day challenges related to projects, product lines, markets, sales processes, or customer interactions. Prioritize information effectively for decision-making, utilizing both technical expertise and analytical skills. Draw insights from multiple internal resources and limited external sources when necessary. This role primarily functions as an individual contributor and requires strong interpersonal skills. Serve as a resource for less experienced colleagues and lead small, low-risk projects. Facilitate consensus among team members on key topics, communicate performance expectations, and manage sensitive issues effectively. Required Qualifications This role requires advanced experience in Sales & Proposals. Knowledge level is comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience). Desired Characteristics Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of relevant experience). At least 5 years of experience in gas/steam turbine services, engineering, or ITO, with a technical background in MarkVIe, EX2100e, or LS2100e products. Additional Information Relocation Assistance Provided: No This is a remote position Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries
Electric Power Generation
#J-18808-Ljbffr
Lead Services Commercial Application Engineer – Controls (CSS)
role at
GE Vernova . Job Description Summary Preparation of proposals/bids, contract negotiation, and compliance with contract commitments and commercial risk assessment. Jobs at this level operate with some autonomy but are covered by well-defined Commercial policies or review of end results. The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (typically annual volume, margin, and compliance requirements). This role will be focused primarily on developing technical and commercial proposals for the CSS Controls Lifecare Services (CLS) offering, but also serve as a resource for other services offerings and scope. Roles and Responsibilities Technical bid development and negotiation for CSS services offerings. Owns the technical analysis of customer inquiries, RFQs, or tenders, to determine proposal requirements, scope of supply, and winning equipment configurations. Matrix leadership of technical team including Application engineering, EHS, product engineering, product line, and all other technical disciplines for proposals. Assist in developing, maintaining, and modifying standard proposal templates and costing for controls services offerings, CLS, etc. Work with the greater CSS commercial organization for complex Terms & Conditions proposal issues. Utilize in-depth knowledge of own and others' sales territory, product lines, markets, sales processes, or customer groups and use analytical thinking and commercial experience to execute policy/strategy. Maintain awareness of industry best practices and competitive dynamics, understanding how our offerings differentiate in the market. Exercise sound judgment to propose innovative solutions to complex, day-to-day challenges related to projects, product lines, markets, sales processes, or customer interactions. Prioritize information effectively for decision-making, utilizing both technical expertise and analytical skills. Draw insights from multiple internal resources and limited external sources when necessary. This role primarily functions as an individual contributor and requires strong interpersonal skills. Serve as a resource for less experienced colleagues and lead small, low-risk projects. Facilitate consensus among team members on key topics, communicate performance expectations, and manage sensitive issues effectively. Required Qualifications This role requires advanced experience in Sales & Proposals. Knowledge level is comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience). Desired Characteristics Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of relevant experience). At least 5 years of experience in gas/steam turbine services, engineering, or ITO, with a technical background in MarkVIe, EX2100e, or LS2100e products. Additional Information Relocation Assistance Provided: No This is a remote position Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries
Electric Power Generation
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Services Jobs in Kelantan !
6
OT-GTS Specialist (Operational Technology - Global Technology Services)
Kelantan, Kelantan
Avery Dennison
Posted today
Job Viewed
Job Description
OT-GTS Specialist (Operational Technology - Global Technology Services)
Full-time Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. Our products and solutions include labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2023 were $8.4 billion. Learn more at ABOUT YOUR ROLE You will be responsible for supporting business manufacturing applications and infrastructure related, acting as an advisor for business needs. As part of the BCP infrastructure team, you will propose smart solutions and work closely with the Site leaders and Zone Managers. YOUR RESPONSIBILITIES WILL INCLUDE: Day-to-day systems support & maintaining service levels Be an expert in the maintenance of systems infrastructure and recovery methods for systems running MS Windows, MSSQL, VMware, LAN devices, Databases, applications processes. Advise on lifecycle management for infrastructure and manufacturing applications and interfaces. Recommend new technologies and systems infrastructure improvements. Perform system upgrades for security and problem-solving reasons. Conduct disaster recovery in accordance with existing procedures. Provide third-level support and advanced analysis. Estimate time required for problem resolution. Organize or contribute to projects. Prioritize tasks needed for project completion. Adhere to IS standards, including change management standards. Stay updated with corporate IT regulations (security & privacy) and apply as appropriate. Manage configuration and capacity of IT infrastructure. Maintain infrastructure for automated or manual monitoring procedures. Instruct outsourced partners (TCS) as part of change management. Provide technical support to users and IT staff, including troubleshooting, problem resolution, and training. Offer emergency support for business and operational units. Provide critical support for P1/P2 incidents. Qualifications: 6 years of experience, with at least 3 years in a manufacturing environment preferred. Skilled in evaluating options and generating solutions. Strong problem-solving and analytical skills. Dynamic, results-oriented problem solver. Excellent written and verbal communication skills. Ability to travel 20% - 30% as needed for support. AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER
#J-18808-Ljbffr
Full-time Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. Our products and solutions include labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2023 were $8.4 billion. Learn more at ABOUT YOUR ROLE You will be responsible for supporting business manufacturing applications and infrastructure related, acting as an advisor for business needs. As part of the BCP infrastructure team, you will propose smart solutions and work closely with the Site leaders and Zone Managers. YOUR RESPONSIBILITIES WILL INCLUDE: Day-to-day systems support & maintaining service levels Be an expert in the maintenance of systems infrastructure and recovery methods for systems running MS Windows, MSSQL, VMware, LAN devices, Databases, applications processes. Advise on lifecycle management for infrastructure and manufacturing applications and interfaces. Recommend new technologies and systems infrastructure improvements. Perform system upgrades for security and problem-solving reasons. Conduct disaster recovery in accordance with existing procedures. Provide third-level support and advanced analysis. Estimate time required for problem resolution. Organize or contribute to projects. Prioritize tasks needed for project completion. Adhere to IS standards, including change management standards. Stay updated with corporate IT regulations (security & privacy) and apply as appropriate. Manage configuration and capacity of IT infrastructure. Maintain infrastructure for automated or manual monitoring procedures. Instruct outsourced partners (TCS) as part of change management. Provide technical support to users and IT staff, including troubleshooting, problem resolution, and training. Offer emergency support for business and operational units. Provide critical support for P1/P2 incidents. Qualifications: 6 years of experience, with at least 3 years in a manufacturing environment preferred. Skilled in evaluating options and generating solutions. Strong problem-solving and analytical skills. Dynamic, results-oriented problem solver. Excellent written and verbal communication skills. Ability to travel 20% - 30% as needed for support. AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
7
Financial Services Enabler (Clerk), Tanah Merah Branch (Start ASAP)
Kelantan, Kelantan
Afterschool
Posted 3 days ago
Job Viewed
Job Description
Handle transactions and customer service at Tanah Merah Branch, ensuring efficient operations.
Your roleKey responsibilities include:
- Handling transactions and customer applications over the counter, such as salary crediting, cash deposits, and withdrawals.
- Providing professional and efficient customer service.
- Attending to customer queries about the Bank's products and services.
- Filling and batching daily transaction documents.
- Completing account closing transactions.
- Supporting day-to-day branch operations.
- Performing individual cash balancing daily.
- Adhering to bank rules and procedures.
- Ensuring compliance with SOPs and regulations.
The ideal candidate will have:
- A diploma from a recognized IPTA/IPTS.
- Less than 2 years of working experience or be a fresh graduate.
- Customer service orientation with a friendly and professional demeanor.
- Team player skills for effective collaboration.
- Honesty, reliability, and ethical behavior.
- Attention to detail to ensure accuracy in transactions.
- Adaptability to a fast-paced banking environment.
Competitive salary, health insurance, and employee discounts. Additional benefits may include performance bonuses and retirement plans.
Training & developmentOpportunities for professional development and mentorship programs to enhance skills and career growth.
Career progressionPotential for advancement to senior roles within the branch or other departments based on performance and experience.
How to applySubmit your application through the provided link. Ensure all required documents are included.
This job may close before the stated closing date, you are encouraged to apply as soon as possible
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
8
Sustainability Manager (Cahya Mata Sarawak Management Services Sdn Bhd)
Kelantan, Kelantan
Cahya Mata Sarawak Berhad
Posted today
Job Viewed
Job Description
Sustainability Manager (Cahya Mata Sarawak Management Services Sdn Bhd)
Responsibilities Responsible for managing and overseeing environmental and sustainability matters across key impact areas with the aim of transforming CMS’ activities to achieve sustainability improvements; Coordinate and administer business transformation activities (e.g. workshops, meetings and projects) for internal stakeholders, in line with CMS’ long-term strategy and annual operating plan; Undertake desktop research and analysis to produce reports on findings to contribute to knowledge sharing within the team; Engage with team members and relevant stakeholders via various communication mediums to update or inform of CMS’ sustainability initiatives; Be well informed of sustainability matters and to act as point of reference; Provide support to relevant stakeholders by actively engaging through recruitment activities and sustainability insight demonstrations to optimize value from relevant stakeholders; Analyse and track all regulatory policies across sustainability-related topics (e.g. waste, resources, and carbon); Organise and participate in sustainability-related meetings with the Government, Regulatory departments, and/or key stakeholders; Assisting in advisory matters pertaining to policies on sustainability, including policies related to Corporate Social Responsibility (CSR); Drafting disclosure documents related to sustainability; Providing inputs during policy roundtables or workshops; Contribute written responses to policy consultations; Undertake trainings related to sustainability, including CMS’ educational trainings, to ensure professional development. Requirements Possess a Bachelors or Master’s Degree in Sustainability, Economics, Applied Finance, Mathematics, Engineering or environment-related fields; 3-10 years’ experience in the field of sustainability or equivalent, with focus on research, risk management or governance; Strong analytical skills and experience in qualitative, quantitative, and digital research methods; Matured personality with excellent communication, interpersonal skills and ability to interact with people from all levels; Detailed understanding of corporate sustainability matters; Experience & proven performance to thrive in a dynamic & fast-paced work environment; Good command of English, Malay and Mandarin (added advantage) with a flair for report writing in English. Interested applicants are invited to submit a complete resume with supporting documents, current and expected salary, contact number and enclose a recent passport-sized photograph to: Closing Date:
31 May 2022 All applications will be treated with strict confidence. Only short-listed candidates shall be notified. Remuneration package for the successful candidate shall commensurate with qualifications and experience.
#J-18808-Ljbffr
Responsibilities Responsible for managing and overseeing environmental and sustainability matters across key impact areas with the aim of transforming CMS’ activities to achieve sustainability improvements; Coordinate and administer business transformation activities (e.g. workshops, meetings and projects) for internal stakeholders, in line with CMS’ long-term strategy and annual operating plan; Undertake desktop research and analysis to produce reports on findings to contribute to knowledge sharing within the team; Engage with team members and relevant stakeholders via various communication mediums to update or inform of CMS’ sustainability initiatives; Be well informed of sustainability matters and to act as point of reference; Provide support to relevant stakeholders by actively engaging through recruitment activities and sustainability insight demonstrations to optimize value from relevant stakeholders; Analyse and track all regulatory policies across sustainability-related topics (e.g. waste, resources, and carbon); Organise and participate in sustainability-related meetings with the Government, Regulatory departments, and/or key stakeholders; Assisting in advisory matters pertaining to policies on sustainability, including policies related to Corporate Social Responsibility (CSR); Drafting disclosure documents related to sustainability; Providing inputs during policy roundtables or workshops; Contribute written responses to policy consultations; Undertake trainings related to sustainability, including CMS’ educational trainings, to ensure professional development. Requirements Possess a Bachelors or Master’s Degree in Sustainability, Economics, Applied Finance, Mathematics, Engineering or environment-related fields; 3-10 years’ experience in the field of sustainability or equivalent, with focus on research, risk management or governance; Strong analytical skills and experience in qualitative, quantitative, and digital research methods; Matured personality with excellent communication, interpersonal skills and ability to interact with people from all levels; Detailed understanding of corporate sustainability matters; Experience & proven performance to thrive in a dynamic & fast-paced work environment; Good command of English, Malay and Mandarin (added advantage) with a flair for report writing in English. Interested applicants are invited to submit a complete resume with supporting documents, current and expected salary, contact number and enclose a recent passport-sized photograph to: Closing Date:
31 May 2022 All applications will be treated with strict confidence. Only short-listed candidates shall be notified. Remuneration package for the successful candidate shall commensurate with qualifications and experience.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
9