75 Servicenow Platform jobs in Malaysia

As a global building materials manufacturer with 43,500 employees in 90 countries , we offer diverse opportunities to ambitious talent. We value every contribution and are committed to creating a safe and inclusive work environment with the aim of developing sustainable solutions for a better future .

Knauf Information Services GmbH is proud to be a part of the Knauf Group. With a long-standing tradition, and a growing international presence, we are seeking dedicated individuals to help us achieve our long-term vision.

• Is respectful and appreciative interaction within the team a given for you?
• Do you always put the customer at the center of your actions?
• Do you consider the future and upcoming generations in your actions?
• Do you strive for personal and professional growth?

• Global IT Transformation & Cross-Platform Collaboration
  Be an active contributor to Knauf's global IT transformation by enabling efficient program delivery through a collaborative cross-platform setup.
  
• Salesforce Deployment & Release Management
  Manage Salesforce environment deployments across various stages (Dev, QA, SIT, UAT, etc.) using tools like Copado, while executing best practices in CI/CD and release management
  
• Independent Deployment Execution & Troubleshooting Take ownership of deployment plans, ensuring smooth, error-free rollouts, especially for projects outside European business hours (preferably APAC), while resolving issues promptly.
  
• Stakeholder Collaboration & Process Transparency Collaborate with global teams, provide regular updates to stakeholders, and maintain structured documentation to ensure transparency and continuous improvement in deployment processes.
  
• Continuous Learning & Innovation
  Stay updated on Salesforce and Copado advancements, participate in post- deployment reviews, and implement innovative solutions to enhance deployment efficiency and effectiveness.

• Willingness to travel to Knauf sites on all continents occasionally.
• University degree in computer science, computer engineering, or a comparable field.
• 5+ years of experience in Salesforce deployments and pipeline management, with hands-on experience in Copado (configuration, deployment, and release management).
• Strong understanding of Salesforce metadata, version control systems (e.g., Git), CI/CD tools, and medium proficiency in Salesforce development and administration.
• Strong problem-solving, troubleshooting, communication, and collaboration skills.
• Fluency in English (proficiency in German is a plus), with
• Knowledge of Agile and DevOps principles as an advantage.
  

Knauf as an employer

Knauf is an international market leader in the building materials' industry. About 43,500 employees at over 320 locations worldwide generate a turnover of over 15,6 billion euros. The foundation of our success as family business are our corporate values of humanity, partnership, commitment and entrepreneurial spirit. Knauf IT, headquartered in Kitzingen, Germany, is an important driver of the global growth and digital transformation of the Knauf Group. 500 experts are supporting colleagues and customers with modern IT solutions and services.

The Knauf Group is a proud equal opportunities employer. We are committed to a diverse and inclusive working environment and therefore base all our employment selection decisions, within all aspects of our business, on experience, skill, and integrity. We strongly encourage applicants from all walks of life to apply for our positions, irrespective of age, sex, gender identity, disability, sexual orientation, origin, religion, etc.

M365 Platform Engineer Posting Date : 15 Jul 2025 | Close Date :13 Oct 2025

Client Background: One of Malaysia’s leading software specialist companies that provides customized, high-quality software solutions, web application, online marketing, and maintenance services for multinational corporations, huge businesses, as well as small and medium enterprises.

Tenure: Permanent

Headcount: 1

Location: Butterworth, Penang

Job Description:

• Collaborate with stakeholders and subject matter experts to gather requirements and design end-to-end solutions using the Microsoft 365 platform.
• Design and develop customized PowerApps , SharePoint sites, lists, libraries, and workflows to meet business needs.
• Create interactive Power BI dashboards, reports, and visualizations for business data analysis and insights.
• Perform thorough testing, debugging, and troubleshooting to ensure solution functionality and performance.
• Provide technical support and end-user training on Microsoft 365 tools.
• Stay up to date with the latest features in SharePoint , PowerApps , Power Automate , and Power BI , and recommend innovative solutions.
• Document technical specifications, solution designs, and user guides.
• Assist in deployment, migration, and administration of Microsoft 365 solutions, ensuring scalability, security, and performance.

Requirements:

• Bachelor’s degree, postgraduate diploma, or professional qualification in Computer Science, Software Development, IT, or equivalent.
• Hands-on experience with Microsoft 365 platform: SharePoint , PowerApps , Power Automate , and Power BI .
• Strong multitasking skills with the ability to manage multiple projects and prioritize effectively
• Adherence to company policies, procedures, and information security practices.

Cloud Kinetics Technology Solutions Private Ltd | Full time

Kuala Lumpur, Malaysia | Posted on 10/24/2024

• Country: Malaysia

Job Role: Cloud Platform Engineer

Mode: Work from Office 5 days a week

Applicants must have work authorization in Malaysia

SUMMARY:
Provides integrations with corporate datacenters, shared cloud infrastructure services. Works on engineering and continuous improvement of infrastructure stacks, templates, images, and other artifacts.

MAIN TASKS / RESPONSIBILITIES

Functional Responsibilities:

• Implementing secure network solutions that meet business requirements.
• Creating and configuring virtualized systems in the AWS environment.
• Performing infrastructure upgrades and updates to maximize system efficiency while minimizing downtime.
• Deploying applications in AWS using EC2 instances and Elastic Beanstalk.
• Creating blueprints using CloudFormation templates for common workloads.
• Maintaining, testing, and implementing disaster recovery procedures.
• Implementing automation using scripting languages (e.g., Python, Perl) to manage AWS services.
• Building tools for deployment, monitoring, and troubleshooting of system resources in an AWS environment.
• Developing software components in Java/Python/.NET that interact with AWS cloud services by leveraging the AWS APIs.

JOB REQUIREMENTS:

Education / Certification

• Minimum Degree in Computer Science, Engineering, or equivalent
• Solution Architect or System Operation Administrator

Skills:

• Troubleshoot Cloud Infra incidents and identify the root causes.
• Implement preventive measures.
• Cloud Infra maintenance and support.
• Security services.
• Monitoring.
• Implementing cost-control strategies.
• AWS knowledge.
• Familiarity with Windows Server or Enterprise Linux.
• Strong knowledge and practical experience with AWS.
• Familiarity with modern cloud application architecture.
• Exposure to cloud managed services and microservices like Function as a Service, Containers, and managed databases.
• Familiarity working with large systems and migrations.
• Experience with setting up load balancers, cloud networks, and virtual servers.
• Strong oral and written communication skills.
• Capable of working under tight deadlines.

Intercultural / International Experience: Working in a fast-paced organization.

bp Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Genesys Cloud Platform Engineer role at bp

bp Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

1 day ago Be among the first 25 applicants

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Job Description:

As an Enterprise Technology Engineer - Genesys (Junior Engineer), you are a technology service expert providing bp with capabilities in the definition, and operation of critical IT services. The role uses knowledge of both traditional concepts and site/software reliability principles and operational support techniques.

Entity:

Technology

Job Family Group:

IT&S Group

Job Description:

As an Enterprise Technology Engineer - Genesys (Junior Engineer), you are a technology service expert providing bp with capabilities in the definition, and operation of critical IT services. The role uses knowledge of both traditional concepts and site/software reliability principles and operational support techniques.

Our Enterprise Technology Engineers run the delivery of services from internal squads or external providers to ensure business performance in line with agreed, SLOs, IT outcomes and levels of risk and resilience. You ensure operational integrity and operational compliance with appropriate regulatory and internal standards. You are familiar with DevOps based models as well as traditional outcome-based services and are skilled in collaborating with multidisciplinary teams to identify and resolve customer pain points, inefficiencies, and blockers to delivery velocity. You are a skilled vendor manager, able to hold suppliers account for the quality of their delivery.

You thrive in a culture of continuous improvement. You are curious and improve your skills through continuous learning of new industry technologies, trends & methods, applying knowledge gained to improve bp standards and the capabilities of the Enterprise Technology Engineering Community!

This role will be supporting the Genesys Cloud service and its users as a Genesys Cloud administrator in the ASPAC region - primarily the Kuala Lumpur, Australia and New Zealand operations based in Malaysia and India.

Genesys Cloud is a cloud-based contact center platform and routing engine, handling customer interactions for bp’s Finance organization across the globe.

Scope of this role includes:

• change requests required for effective routing of customer interactions daily
• enhancements requested by operational teams in the system regularly (i.e., scheduling)
• user education
• ongoing user org projects for bigger enhancements, transitions to the platform along with the developer, solution, and process streams
• daily engagement with supported operations in Kuala Lumpur and Pune
• regular engagement with suppliers
  
  

• develop, test, implement improvements to the Genesys Cloud product.
• Collaborate extensively with wider Digital technology teams, suppliers, and stakeholders to resolve incidents, requests, and problems.
• Assure the safe application and adoption of new and updated technologies into the environment.
• Manage process and system improvements, identifying, and implementing continuous value improvement plans for enterprise technology engineering and ensure best practice is shared across the team.
  
  

• expertise and firsthand knowledge of any Genesys technology
• understanding email architecture, telephony platform and integration into CRM platform (Salesforce).
• Bachelor’s or master’s degree or equivalent experience– subject agnostic based on experience.
• 5+ years’ experience in scaled Service Delivery Roles with experience handling software vendors or outsourced service providers alongside internal teams.
• Demonstrable Knowledge in the application of modern Service Delivery methods – from Site Reliability Engineering to traditional ITIL and understanding of Product Based delivery.
• Knowledge of ticketing systems, preferably Service Now
• Experience participating in IT led projects and cross-team projects.
• Agile experience participating in scrums.
• Broad experience contributing and collaborating to assist design, plan, implement, maintain, and document services and solutions.
  
  

• Seniority level Associate

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Oil and Gas

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Join to apply for the Senior Cloud Platform Engineer role at RHB Banking Group

Join to apply for the Senior Cloud Platform Engineer role at RHB Banking Group

Get AI-powered advice on this job and more exclusive features.

About The Role

We are seeking a highly motivated Senior Cloud Platform Engineer to join our Technology team at RHB Banking Group. In this role, you will be the custodian and cloud subject matter expert responsible for ensuring the Bank maintains a secure and resilient cloud infrastructure. You will manage an operational landing zone that adheres to MAS TRMG, internal IT security guidelines, and Cloud Well-Architected Framework principles. Beyond cloud infrastructure provisioning, you will lead best practices in SDLC and deployment for cloud-hosted workloads, aligned with industry agile practices such as CI/CD, Infrastructure as Code, blue/green deployment, and Git-based version control.

About The Role

We are seeking a highly motivated Senior Cloud Platform Engineer to join our Technology team at RHB Banking Group. In this role, you will be the custodian and cloud subject matter expert responsible for ensuring the Bank maintains a secure and resilient cloud infrastructure. You will manage an operational landing zone that adheres to MAS TRMG, internal IT security guidelines, and Cloud Well-Architected Framework principles. Beyond cloud infrastructure provisioning, you will lead best practices in SDLC and deployment for cloud-hosted workloads, aligned with industry agile practices such as CI/CD, Infrastructure as Code, blue/green deployment, and Git-based version control.

What You Will Be Doing

• Ensure IT operations and performance of IT systems hosted on the cloud to maintain operational effectiveness and efficiency
• Ensure new application/systems development and platform acquisitions hosted on the cloud meet the evolving needs of Singapore Operations
• Operate cloud infrastructure and workloads in compliance with Bank policies, frameworks, MAS regulations, and technology governance
• Protect and secure cloud infrastructure IT assets and workloads hosted in the cloud
• Contribute to annual budgeting related to cloud infrastructure and manage effective usage and spending within Capital and Operational expenditure limits
• Act as a key technology partner and stakeholder in the Bank’s digital transformation journey
• Lead and develop a strong, competent cloud engineering team
• Champion and foster the Bank’s PRIDE values within the technology department, promoting teamwork, innovation, discipline, resiliency, and dedication
• Ensure all cloud-hosted application deployments on Bank-managed environments are properly QA’d and meet compliance standards
• Manage test environments on the cloud to enable business enhancements and new project testing
• Promote, mentor, and support the technology department in adopting cloud best practices and modern workflows
  
  

• Perform system administration duties for locally hosted infrastructure components (on-premise and cloud) supporting Singapore Operations
• Maintain production infrastructure components to ensure optimal health and performance
• Analyze and recommend new infrastructure component acquisitions to meet evolving business needs
• Ensure compliance with Bank policies, MAS regulations, and IT governance for infrastructure components
• Protect and secure infrastructure IT assets
• Assist in budgeting and cost management of infrastructure components
• Provide day-to-day operational support for infrastructure components
• Participate in setting up test environments for business enhancements and new project testing
• Manage middleware and database technologies including IBM HQ, Oracle Weblogic, Redhat JBOSS, ICBA JHIT, SQL Server, and Oracle RDBMS
  
  

• Proven experience as a Cloud Platform Engineer or similar role, with deep expertise in cloud infrastructure and operations
• Strong knowledge of MAS TRMG, IT security frameworks, and cloud well-architected frameworks
• Proficient in SDLC and modern deployment practices such as CI/CD, Infrastructure as Code, blue/green deployments, and Git-based version control
• Experience managing cloud environments in highly regulated banking or financial institutions
• Leadership skills with the ability to lead and develop a competent engineering team
• Strong analytical, planning, and organizational skills
• Passionate about innovation, security, and operational excellence in cloud technologies
• Familiarity with middleware and database management in cloud and hybrid environments
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology

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Maybank Federal Territory of Kuala Lumpur, Malaysia

Maybank Federal Territory of Kuala Lumpur, Malaysia

3 days ago Be among the first 25 applicants

Direct message the job poster from Maybank

Seeking OCP Engineer to support and manage Red Hat OpenShift / Kubernetes clusters end to end. You will also require to look into design and architecture of the OCP together with application requirement. As a subject matter expert in OCP, you are required to provide consultation to end-user/application developers, developing and maintaining tools for managing the OCP infrastructure.

These are the main responsibilities and not limited to:

Provide end to end support for Red Hat OCP including managing and ensuring system uptime in OCP.

Design, setup and build of Red Hat OCP infrastructure.

Patch, bug fix, and upgrade of Red Hat OCP.

Develop scripts in shell/python to automate monitoring and repetitive job.

Provide 24/7 support on weekly rotational basis.

Constantly work with application team to fine tune the performance of the applications running in Red Hat OCP.

Troubleshoot and resolve complex technical issue, log case to Red Hat support and follow up closely with Red Hat to close the case.

The candidate must be able to work as a member of the support team in providing timely and efficient support to assigned operations.

Coordinate day-to-day operations and maintenance of a critical web base applications

Collaborate in assessing current and expected application needs, configuration, maintenance, optimization and documentation.

Follow and apply configuration and security standards and policies within a defined Change Management process.

Assist with implementing solutions for web base applications; Implement common preventive maintenance practices for web applications and ensure that system improvements and changes are implemented correctly and completely, and monitor all effects of the modifications.

Manage and renew SSL certificates.

Requirements:

Minimum 5 years of experience in supporting OCP or Kubenetes technology.

Minimum 5 years of experience in container image deployment.

Minimum 5 years of experience in unix operating systems, configurations, maintenance, and upgrade.

Basic knowledge in developing Java applications/microservices,

Familiar with DevOps tools such as GitHub.

• Seniority level Associate

• Employment type Full-time

• Job function Information Technology
• Industries Banking

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Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations.

The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency.

Join us to shape the future of digital transformation at ResMed!

We’re looking for a passionate Power Platform Engineer to join our Digital Workspace Experience team in Corporate IT. In this role, you’ll turn complex business challenges into streamlined digital solutions, transforming the way our teams work across the globe.

As a key member of our team, you’ll analyse business requirements and workflows to design, build, and deliver powerful applications and automated processes. Your work will directly empower our people – from IT and finance to supply chain and sales – to operate efficiently and drive better outcomes for our customers.

Let’s talk about key responsibilities:

• Partner closely with stakeholders to understand business needs and translate them into impactful technical solutions.

• Design, develop, test, and deploy applications and automated workflows using Power Platform tools (Power Apps, Power Automate, Dataverse).

• Transform manual, time-consuming processes into seamless digital workflows that save time and reduce errors.

• Create clear technical documentation, knowledge articles, and provide training to empower users.

• Research and experiment with emerging technologies, leading the adoption of new tools to keep us ahead of the curve.

• Define and uphold programming standards and best practices across projects.

• Support integrations with other enterprise systems and assist operational teams where needed.

• Mentor junior team members, sharing your expertise to elevate the team’s capabilities.

• Provide guidance and technical leadership within your areas of specialisation.

Let’s talk about what you’ll bring

• 8+ years’ experience in application development.

• 2+ years’ hands-on experience with Power Automate, Power Apps, and Dataverse development.

• 2+ years’ experience in PowerShell scripting for automation.

• Strong experience with SharePoint development or administration, including migration projects.

• Proven ability to leverage Power Platform with Microsoft apps and services such as SharePoint, Teams, Viva, Excel, Word, Azure AD, Copilot, and ChatGPT.

• Experience automating IT and business processes to improve efficiency and productivity.

• Knowledge of integrating Power Platform with enterprise systems like ERP, CRM, HR, and ITSM applications.

• Solid understanding of Power Platform full SDLC, security, governance, integration, and administration.

• Strong analytical, problem-solving, and communication skills.

• Applied knowledge of Microsoft 365 applications and Azure services.

• Development experience in UX design, JSON, C#, .NET, REST APIs, or other low-code technologies.

Qualifications

• Required: Bachelor’s degree.

• Preferred: Microsoft certifications in Power Platform or related technologies

#LI-APAC

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.