173 Service Sectors jobs in Batu Pahat

jobscope for intern (suitable for Tourism students), below are the list that intern will learn.

• Greeting and welcoming guests – Ensure every customer feels comfortable upon arrival.
• Handling bookings and reservations – Assist with phone calls, online booking systems, or walk-in appointments.
• Providing service information – Explain wellness packages, spa treatments, pricing, and promotions to customers.
• Managing check-in and check-out – Register guests, prepare invoices/receipts, and coordinate with therapists.
• Answering inquiries – Respond to customer questions (in person, phone, email, or social media).
• Coordinating with staff – Communicate customer requests or special needs to therapists and operations team.
• Handling customer feedback or complaints – Record, report, and assist in resolving issues politely.
• Maintaining front desk cleanliness and order – Keep reception area tidy, professional, and welcoming.
• Administrative support – Assist with filing, record-keeping, and preparing simple daily reports.
• Promoting wellness packages – Upsell or suggest suitable services to guests to enhance their experience.

Job Type: Internship

Contract length: 3 months

Pay: RM RM800.00 per month

Work Location: In person

Syarat-syarat:

• Menjawab mesej pelanggan melalui komputer dan telefon
• Fasih dalam Bahasa Melayu dan Bahasa Inggeris
• Mempunyai sikap layanan pelanggan yang baik serta tangkas
• Cepat belajar dan mudah menyesuaikan diri

Kami Menawarkan:

• Persekitaran kerja yang selesa
• Latihan serta peluang pembelajaran yang lengkap
• Suasana kerja berpasukan yang harmoni

Job Types: Full-time, Permanent

Pay: RM2, RM3,000.00 per month

Benefits:

• Free parking
• Maternity leave
• Opportunities for promotion
• Professional development

Language:

• Bahasa Melayu (Required)
• English (Required)

Work Location: In person

Mandarin Speaker preferred.

• Ensure smooth and timely shipment process flow according to OM OPS
• Ensure accurate and timely data entry into our operating system
• Track and trace Order Management files
• Use OM workflows on daily basis to manage shipments
• Monitor shipment reports to ensure total customer satisfaction
• Ensure accurate and timely client and vendor billing
• Interact with our local shipper, arranging their OM shipments, meeting customer service standards
• Contribute to maintain strong relationships with vendors (Shipping lines, trucking companies, and others)
• Meet compliance at all times to regulations
• This includes internal policies and procedures such as Operational Process Standards (OPS), Audit requirements, external government regulations or customer's policies / requirements
• Understand OM process flow, constantly looking for areas of improved efficiency
• Ensure all customers standard operating procedures are followed and updated in the OM SOP
• Overseas communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary

Job Types: Permanent, Fresh graduate

Pay: From RM2,800.00 per month

Application Question(s):

• Are you have own transport?
• How is your expected salary? How much is your notice period?

Language:

• Mandarin (Preferred)

Work Location: In person

Engage with database customer.

Database provided everyday.

Responsible in terms of product & testimonial .

Communicate with customers about the service of product in call.

Providing information about products/services, and assisting with easy service issues.

Job Types: Full-time, Part-time, Fresh graduate, Student job

Pay: Up to RM120,000.00 per year

Benefits:

• Opportunities for promotion

Experience:

• Call Center: 1 year (Preferred)

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)

Work Location: In person

If interested, Kindly share your CV at

Role: Customer Service

Location: Johor Bahru

Exp: 6 Months to 1 Year/Freshers can apply

Education: Min SPM

Language: English

Job Description:

Handling all inbound calls, live chat, and email regarding customer general inquiries, complaints, comments, feedback, and other issues related to the company's products.

Exceeding customer expectations in terms of customer service and providing accurate information.

Working in a team to achieve the required KPI elements and SLA.

Good computer literacy.

Job Types: Full-time, Contract

Contract length: 24 months

Pay: RM1, RM2,100.00 per month

Benefits:

• Professional development

Work Location: In person

Requirements

• At least Diploma or Degree in field Logistics/Supply Chain from a recognized college or university.
• Preferably 1 year of working experience in Logistics/Supply Chain
• Attention to detail and excellent organizational skills.
• Positive work history and ability to maintain solid attendance.
• Available to work extended hours.
• Excellent communication and negotiation skills.
• Good management and organizational skills.
• Strong problem-solving skills.

Responsibility

• Manage daily operations & Administration
• Responsible of complete order fulfillment
• Responsible for prepare and complete orders for delivery or pickup according to schedules – (outbound – picking , packing , AWB label , manifest , shipping order)
• Prepare airway bill / consignment note.
• Prepare & create manual orders
• Organize transportation activities
• Deal with various courier services regarding courier issues including problem solving, change of delivery location and change number of orders.
• Handle calls and emails received from customer and various courier services.
• Document fillings ensure proper documentation archiving.
• Manage a team of warehouse assistant on work schedules and to ensure the team maintains operational excellence. Supervise and control order packing goods out operations to ensure accuracy with minimum handling and stock damage.

Job Types: Full-time, Permanent, Contract

Pay: RM1, RM2,500.00 per month

Benefits:

• Free parking
• Health insurance
• Opportunities for promotion

Work Location: In person

If interested, Kindly share your CV at

Role: Customer Service

Location: Johor Bahru

Exp: 1 year/Fresh Graduate/Freshers

Education: Min SPM

Language: English

Job Description:

Provides continuous helpdesk support via telephone, chat & email related to the product.

Employ high level of interpersonal & communication skills while solving customer's issues.

Conducts basic probing to determine the next action to customer's enquiries.

Exceeding customer expectations in terms of customer service and providing accurate information.

Working in a team to achieve the required KPI elements and SLA.

Good computer literacy.

Job Types: Full-time, Contract

Contract length: 24 months

Pay: RM1, RM2,100.00 per month

Benefits:

• Professional development

Work Location: In person

Role : Customer Service : E-Hailing & Deliveries Service (Back-Office)

Englis/Bahasa Speaker

Shift : Monday - Friday / 9 am - 6:30 pm and 10am - 7:30 pm

Salary: Basic RM 2,100 + KPI Allowance RM 200

Annual Leave - 12 Days

Medical Leave - 14 Days

Additional leave details will be provided during the onboarding process

Intake : September

Job Details :

• Provides continuous helpdesk support via telephone, chat & email related to the product.

• Employ high level of interpersonal & communication skills while solving customer's issues.

• Conducts basic probing to determine the next action to customer's enquiries.

• Exceeding customer expectations in terms of customer service and providing accurate information.

• Working in a team to achieve the required KPI elements and SLA.

• Good computer literacy.

Shuttle Services Provided "

Skudai

Taman U

Mutiara Rini

Lima Kedai/Rumah Iskandar Malaysia

Gelang Patah

Larkin

City Square

Danga Bay

Perling

Tampoi

Paradigm Mall

Bukit Indah

Fast Response Ms Alyana

Job Types: Full-time, Contract

Contract length: 24 months

Pay: RM1, RM2,100.00 per month

Benefits:

• Professional development

Application Question(s):

• Can start immediate ?

Language:

• English (Required)

Work Location: In person

Job Role:

• Handling customer/agents/branches by email/phone.
• Provide timely, accurate and empathetic support to resolve customer issue and concerns.
• Handle shipments from booking stage till invoicing of customers before closing the job files.
• Coordinate with relevant parties including customers and sales team to ensure smooth operation of shipments.
• Prepare and check all shipping documents to ensure that they are complete and comply with rules and regulations.
• Manage customer's expectations and keep them informed of the status of their orders.
• Prepare and ensure timely dispatch of shipping documents.

Requirements:

• Possess good problem solving skilled, self-motivated & able to work independently.
• Preferably 2-3 years working experience in shipping / forwarding industry.
• Relationship with ocean liners will be an added advantage
• Willing to accept task assigned by management from time to time.
• Education : SPM leaver or Fresh graduates are welcome to apply

Remark:

• Working hours : 9AM - 6PM (Mon-Fri)
• Company Address: C-03-25, Pusat Perdagangan Ekoflora, Jalan Ekoflora 7/5, Taman Ekoflora, 81100 Johor Bahru, Johor

Job Type: Full-time

Pay: RM5, RM6,000.00 per month

Benefits:

• Professional development

Work Location: In person