What Jobs are available for Service Manager in Malaysia?

**Job Description Summary**
Service Account Manager (SAM) is responsible to build, maintain and strengthen the relationship between GE Healthcare and hospital management and key stakeholders in strategic accounts.
Responsible for creating and winning sales opportunities for support service/digital solutions in these accounts and may work individually or where applicable act as part of a One GE Healthcare team to deliver value and solutions to customers and to foster long term partnerships as well.
The Service Account Manager is the subject matter expert for services/digital solutions, including contracts and all non-contract segment products and solutions. Expected to be able to differentiate GE's service/digital solution offerings, convey compelling value propositions, lead the opportunities, qualify the customer needs, develop and present solutions proposals and quotations, and respond to customers' clinical/technical/process questions to successfully execute and close opportunities and sales.
Expected to collaborate closely with the country equipment and channel teams to build relationship and manage short and long term organizational and business goals with the strategic accounts.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
**Job Description**
**Key responsibilities include (but are not limited to)**
**Financial Performance**
+ Is accountable to achieve Service Sales OP target for assigned accounts in designated areas. (Malaysia, Cambodia, Myanmar, Laos and Brunei)
+ Ensure pricing compliance for all opportunities.
+ Manage opportunities and funnels using applicable CRM sales funnel tools and reporting.
**Territory & Account Management**
+ Create territory/account plans including opportunity development, competitive strategies and targets.
+ Build strong business relationships and formulate strategic account relationship plans within the assigned accounts/ territory. Identify & respond to key account technical and departmental decision makers' needs and maintain customer contact records in the relevant CRM tools.
+ Maintain a network of key opinion leaders within the assigned territory.
+ Track and communicate market trends to/from the field including competitor data and develop effective counter-strategies.
**Product & Market Expertise**
+ Maintain up to date detailed knowledge of GE support service/digital solution. Be able to present and discuss the value proposition and benefits which are relevant to customers.
+ Maintain up to date market and competitor knowledge related to support service & solutions.
+ Develop their understanding of the customers changing clinical and/or operational issues and challenges.
+ Create viable product and service configurations which meet customer needs effectively, while achieving optimum margin for GE.
+ Differentiate assigned support service offerings during the various stages of the sales process, effectively using GE resources and approved marketing and promotion materials to actively support the customer through their decision-making process towards a successful outcome for GE.
+ Represent the company at relevant medical conferences and technical exhibitions to promote GE support services/digital solutions.
**Opportunity management**
+ Identify and create new opportunities and work with sales / service leaders and equipment account teams (where applicable) to continuously increase prospect and opportunity funnel.
+ Support and manage tender/bid processes including the needs qualification, vendor selection, quotation and closure of service-led opportunities to meet sales and margin targets as well as to maximize customer satisfaction in the assigned territory.
+ Create and maintain opportunities in the applicable sales CRM tools.
+ Ownership of opportunities and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs including service contract offerings.
+ Estimate date of delivery to customer based on knowledge of the company's production and delivery schedules ensuring fulfillment of the order is according to customer expectations and enhances customer satisfaction.
**Quality Specific Goals**
+ Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
+ Complete all planned Quality & Compliance training within the defined deadlines
+ Maintain knowledge of and understand all applicable Global and Regional Privacy and Anti-Competition Policies and operate within them to ensure that no company policy or Local/ Int'l Law is broken.
+ Maintain knowledge of and understand all applicable Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or local / Int'l Law is broken.
+ Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.
**Qualifications**
+ Bachelors Degree and minimum 7 years of sales/product marketing experience preferably in a medical or healthcare field
+ Previous experience managing large key accounts linked to Healthcare industry, whether direct hospitals or business groups linked to healthcare facilities and business
+ Ability to energize, develop and build rapport at all levels with GE internal teams and externally with customers
+ Excellent verbal and written communication skills in local language as well as good command of English
+ Ability to synthesize complex issues and communicate in simple messages
+ Excellent presentation, negotiation & closing skills
+ Able to travel frequently to maintain good quantity / quality of face-time with accounts within assigned territories.
**Inclusion and Diversity**
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
#LI-SE
#LI-ONSITE
#LI-HYBRID
**Additional Information**
**Relocation Assistance Provided:** No

**Job Description**
**Are You Ready to Make It Happen at Mondelēz International?**
**Join our Mission to Lead the Future of Snacking. Make It Possible.**
You will execute warehouse operations in term of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will also work collaboratively with key internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. You will also be responsible for activities such as inventory management (iDoc management, stock reconciliation), interfaces monitoring, track and trace, claims management, invoice management, compliance execution (HSE, quality, risk management), tenders support, third-party performance management, pallets management.
**How you will contribute**
You will:
+ Review and analyze stock inaccuracies and guarantee accurate stock alignment between SAP and the warehouse management system based on available information among stakeholders. Analyze and verify capacity utilization, performance and KPI monitoring, and introduce corrective measures in case of missing KPIs and the need to reduce additional capacity
+ Work with our service providers to ensure the delivery of our trading partners in terms of punctuality and completeness, taking into account quality and HACCP guidelines
+ Monitor inbound, outbound, co-packing, warehousing and distribution activities to ensure shelf-life monitoring and management, supports reduction of write offs and constantly looks for opportunities to improve productivities
+ Build and provide full-cost analysis (yearly budget), risks and opportunities
+ Plan, coordinate and monitor all co-packing and value-added services (VAS) to meet service, cost and quality targets
+ Lead productivity improvement and cost savings initiative across inbound, storage, picking, despatch and co-packing operations
+ Conduct project-related and ad hoc tasks, in connection with continuous improvement projects and tenders and peak management
+ Automate data consolidation from WMS, SAP and 3PL reports and develop automated Power BI dashboards to reduce manual reporting
**What you will bring**
A desire to drive your future and accelerate your career and the following experience and knowledge:
+ Experience with Microsoft applications, especially highly experienced with excel
+ Enjoys team work
+ Experience in logistics operations, procurement or supply chain function in general as an asset
+ Analytical thinking
+ Good knowledge of ERP, preferably SAP R3
+ Proficient in Power BI, Power Query, Power Automate and advanced Excel (VBA, pivot, macros preferred)
**More about this role**
**Job specific requirements:**
+ Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, or related discipline.
+ 3-5 years of relevant experience in commercialization, warehouse operations, or supply chain management within FMCG or food manufacturing industry.
+ Strong understanding of warehouse management systems (WMS), inventory control, and logistics network design.
+ Proven project management experience in cross-functional environments.
No Relocation support available
**Business Unit Summary**
**Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like** **_Oreo_** **and** **_Tiger_** **biscuits,** **_Kinh Do_** **mooncakes,** **_Jacob's_** **crackers,** **_Cadbury Dairy Milk_** **chocolate,** **_Tang_** **powdered beverage,** **_Halls_** **candy and** **_Eden_** **cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.**
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Job Type**
Regular
Warehousing & Logistics Operations Management
Customer Service & Logistics
At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Additional Career Level Description:**
**Knowledge and application:**
+ Seasoned, experienced professional; has complete knowledge and understanding of area of specialization.
+ Uses evaluation, judgment, and interpretation to select right course of action.
**Problem solving:**
+ Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors.
+ Resolves and assesses a wide range of issues in creative ways and suggests variations in approach.
**Interaction:**
+ Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion.
+ Works with others outside of own area of expertise, with the ability to adapt style to differing audiences and often advises others on difficult matters.
**Impact:**
+ Impacts short to medium term goals through personal effort or influence over team members.
**Accountability:**
+ Accountable for own targets with work reviewed at critical points.
+ Work is done independently and is reviewed at critical points.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .

**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
**POSITION SUMMARY**
SAP, the Cloud Company powered by HANA, is the market leader in enterprise application software. Through its digital core SAP empowers people and organizations to work together more efficiently and use business insight more effectively.
SAP Customer Services & Delivery - Premium Hub - CoE is recognized for its world-class customer care, its leading service and support offerings and its fast-growing business. We strive to further improve our innovative service portfolio and our customer engagement programs, as well as increasing our delivery efficiency regardless of the deployment mode. Our target is to increase business outcome for customers, make them more efficient and accelerate time to value. This includes all SAP solutions across all deployment scenarios (on premise, cloud, hybrid).
This position is within the Global Remote Service Delivery (RSD) organization, which provides SAP Enterprise Support / SAP Enterprise Support Cloud Editions and Premium Engagement customers with the relevant methodology and content to drive their innovation agenda based on industry business models requirements; thus providing value realization, resulting in increased customer satisfaction and renewals. The role of the Service Engineer is to ensure excellence in regional customer delivery via the tasks and responsibilities outlined below.
**EXPECTATIONS AND TASKS**
+ Perform root cause analysis and provide solutions to customers in complex environments within specific fields, areas or solutions
+ Deliver the SAP Services & Support - remote Continuous Quality Check (CQC) services and Expert Guided Implementation (EGI) services as technical/functional expert for broad area of topics
+ Support our customers in their transformation to S/4HANA and/or to the Cloud
+ Actively provide customer feedback to product or service development teams
+ Drive new initiatives and activities to improve value of our services
+ Collaborate seamlessly with teams in other regions and/or functions across the globe
+ Stay engaged with the latest technologies and SAP products
+ Identify learning opportunities in daily tasks by staying curious and open to new experiences that enhance technical and functional knowledge.
**EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES**
+ Degree in Computer Science, Information Systems, Physics, Mathematics, Engineering or similar
+ Knowledge of SAP technology (ABAP, JAVA, HANA)
+ Fundamental concepts of the SAP Business Technology Platform (BTP)
+ Functional and Technology Experience in one of the SAP Cloud solutions such as SuccessFactors, Ariba, CX, IBP (Digital Supply Chain), SAP Analytics Cloud, SAP Integration Suite.
+ Programming knowledge especially in SAP technologies such as object-oriented programming in ABAP, databases, CDS Odata and SAP Fiori
+ Strong programming skills in JavaScript/Node.js are an added advantage
+ Well-versed in databases, including design and optimization of queries
+ Proficient in written, verbal and presentation skills in English
+ Technically inquisitive with strong analytical and problem-solving skills
**WORK EXPERIENCE**
+ <8 years' experience with SAP products and technology required
+ Preferably with project/support experience on SAP Cloud solution in any one functional area like Success Factors, Ariba, CX, IBP (Digital Supply Chain), SAC. Relevant module specific certification would be a plus
+ Strong customer-facing experience and business acumen
+ Proven knowledge of SAP Services & Support Portfolio
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

**Job Description**
+ Execute upon the territory coverage strategy in countries outside of Oracle Service Locations through Field Delivery Support Provider (FDSP), and (FDSP acting as) Subcontractor Partners (collectively 'Service Delivery Partners') in line with Oracle System Support policies, strategy and budget.
+ Manage Service Delivery Partner's performance, skills competency and adherence to contractual obligations.
+ Financial management associated to Field Service Delivery subcontractors
+ Act as the primary contact for Service Delivery Partner issues, queries and escalations.
**Responsibilities**
+ Execute upon the territory coverage strategy in countries outside of Oracle Service Locations through Field Delivery Support Provider (FDSP) and (FDSP acting as) Subcontractor Partners (collectively 'Service Delivery Partners') in line with Oracle System Support policies, strategy and budget:
+ Enable Oracle ExaCC/C3 footprint expansion through the implementation and management of Field Service Delivery subcontracting agreements for underlying HW support in designated countries outside of Oracle Service Locations.
+ Enable Oracle Cloud footprint expansion through the implementation and contractual management of Field Service Delivery subcontracting agreements for Datacenter Build/HW support designated countries outside of Oracle Service Locations as per business requirements.
+ Ensure on prem HW support service readiness for newly onboarded FDSP through the OPN program
+ Understand the complexities of the regional and country Service Delivery Partner landscape, including potential channel conflicts;
+ As required, provide Cloud HW Support Management with a detailed analysis (including risks) of the landscape and data-based recommendations for driving service delivery through local partners in designated countries.
+ Ensure services readiness for Oracle's direct engagements (warranty, OEM) in countries outside of Oracle Service Locations) through the implementation of subcontracting agreements with FDSP or other parties as relevant
+ Drive FDSP renewals or offboarding as required
+ Provide input to DAS approval requests for HW support in indirect delivery countries, in line with Oracle System Support policies, strategy and partner landscape
+ Manage Service Delivery Partner's performance, skills competency and adherence to contractual obligations:
+ Regular business reviews with key Partners and Oracle staff.
+ Manage compliance to FDSP Addendum delivery contractual requirements and Key Performance Indicators - KPI (e.g. Delivery certification, Parts returns, Parts per SR, etc.).
+ As relevant, conduct Delivery Get Well (DGWP) for under-performing partners in accordance to documented processes.
+ Drive Partner End User Customer Satisfaction through close interaction with partners.
+ Financial management associated to Field Service Delivery subcontractors
+ Budgeting, PO creation & management, monthly forecasting, invoice follow up, variance handling
+ Act as the primary contact for Service Delivery Partner issues, queries and escalations.
+ Build and maintain close & effective relationships with the Service Delivery Partners, their executive management, and their staff - acting as a "Trusted Advisor" for all aspects of Service Delivery.
+ Manage Service Delivery Partner escalations in conjunction with the Situation Management Team & other relevant stakeholders or direct escalations to the appropriate owner as applicable. Resolve disputes when necessary.
+ Collaborate with X-LOB teams (Logistics, HW Sales, Premier Sales, Alliances & Channels, etc.) on Service Delivery Partner related queries.
+ Review/provide input to requests for System Support delivery outside Oracle Service Locations (where Oracle does not have a local legal / delivery presence).
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Business Support Team Leader / Operation Manager (Service Hub)
We are currently expanding our business in Malaysia market! At Sedgwick, we believe that _caring counts_ and that includes caring for our people. If you're someone who enjoys keeping things organized, supporting teams, and making sure the business runs smoothly behind the scenes, this role is for you.
**What You'll Be Part Of**
You'll join a global company that helps people and businesses recover from unexpected events whether it's an accident, a natural disaster, or a workplace issue. Your role in administration is key to making that support possible.
**How You'll Grow**
We're serious about development. You'll have access to training, mentoring, and tools to help you sharpen your skills and grow your career whether you want to specialize in business support or explore other areas within Sedgwick.
**Who You'll Work With**
You'll be part of a friendly, respectful, and collaborative team. We value diversity and inclusion, and we make sure everyone feels welcome and supported. You'll work with people who care about the work, about each other, and about doing the right thing.
**Why It Matters**
Your work may be behind the scenes, but it's never unnoticed. You'll help keep things running smoothly so our teams can focus on helping clients and claimants and that makes a real difference.
**Business Support Team Leader**
**Role Overview**
As a team leader, you will guide and monitor the performance of your direct reports, fostering positive communication and collaboration to achieve shared goals. You'll work closely with the Service Hub leadership team to ensure customer service excellence, measured by increased satisfaction and reduced complaints or executive escalations.
**Key Responsibilities**
+ Lead and support a team, fostering collaboration and positive communication.
+ Monitor workloads and capacity to improve productivity and task completion.
+ Manage Service Hub activities including new claims, closures, and fee submissions.
+ Conduct monthly 1-2-1s and team meetings to share updates and address challenges.
+ Identify and address training and development needs.
+ Provide monthly operational and colleague reports.
+ Support wellbeing, morale, and engagement across the team.
+ Manage sickness and holiday absence, ensuring adequate cover.
+ Oversee claim input and acknowledgements, ensuring SLA compliance.
+ Track customer journeys and submit client fee breakdowns.
+ Assist with claim system portal administration and timely MI reporting.
+ Collaborate with operational teams to ensure process adherence.
+ Allocate inbox items and support claim system review submissions.
+ Handle multiple tasks and priorities effectively.
+ Support MI production, and data cleansing.
**Skills & Experience**
+ Proven leadership and team management experience.
+ Strong communication and interpersonal skills.
+ Ability to analyse workloads and improve productivity.
+ Experience with client SLAs and operational reporting.
+ Competence in data reporting and MI production.
+ Commitment to colleague wellbeing and engagement.
+ Organisational skills to manage multiple tasks and priorities.
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
External Job Ad Text
**Key Responsibilities:**
+ **Data Excellence:** Review and set up new suppliers, customers, or change existing vendor/customer details in SAP, adhering to our Vendor Master Data SOP.
+ **Accuracy in Action:** Enter vendor data accurately in MDGS platform, including bank details and change requests, ensuring data integrity.
+ **Quality Assurance:** Approve data and enhancements based on supporting, verifying bank details as per SOP and ICFR requirements.
+ **Collaborative Validation:** Validate records sent by business for user requests, maintaining data accuracy.
+ **Continuous Improvement:** Provide data and root cause analysis for process enhancements, supporting a culture of continuous improvement.
**Key Accountabilities:**
+ **Data Integrity Champion:** Ensure accuracy and integrity of master data for vendors and customers, adhering to corporate policies and procedures.
+ **Compliance Steward:** Monitor and resolve emails in the vendor master email box, ensuring adherence to Internal Control Financial Reporting (ICFR) and local statutory requirements.
+ **Efficiency Enabler:** Timely creation, verification, and cleanup of vendor and customer master data, supporting business requirements seamlessly.
+ **Support Maestro:** Provide timely helpdesk support, training, and collaboration with internal stakeholders for master data processes.
**Qualifications & Experience:**
+ Degree or Diploma in Finance & Accounting/Commerce or equivalent.
+ Excellent communication skills in English, fostering effective collaboration.
+ Minimum 1 year of experience in transactional accounting or shared service environment, with exposure to master data management.
+ Proficiency in SAP or other ERP accounting systems, as well as MS Office tools.
+ Experience in shared services or business process outsourcing is a plus.
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Four Points by Sheraton Kuala Lumpur City Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia, 50450 VIEW ON MAP
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Customer Service is an entry level administrative role that supports the smooth operation of the service desk function. This role involves tasks such as coordinating service requests, assisting the client service desk team, and maintaining documentation and records to support efficient incident resolution and service delivery.
**Key Responsibilities:**
- Provide administrative support to the Service Desk team
- Receive, validate, and log client requests, ensuring accurate detail capture
- Assist in generating customer reports and maintaining documentation
- Perform other related tasks as assigned
- No shift work required; business hours only
**Knowledge and Attributes:**
- Detail-oriented
- Basic proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Assist in generating customer reports and maintaining documentation
- Calm and focused under routine tasks
- Reliable and consistent in meeting deadlines
**Academic Qualifications and Certifications:**
- High School Certification (Diploma or Degree is a plus)
**Required experience:**
- Proficient in MS Office applications
- Fresh graduates and candidates with no experience are encouraged to apply
- Excellent English, written and verbal communication skills
- Able to work in Cyberjaya (On-site)
**Good-to-have (not mandatory)**
- Cantonese and Putonghua skills
- Basic knowledge in the technology Industry or Call Centre environment
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.