467 Service Industry jobs in Malaysia
Senior / Customer Service Executive (Manufacturing Industry Experience)
Kulai, Johor
Armstrong Electronics Sdn Bhd
Posted 4 days ago
Job Viewed
Job Description
Company Description
Armstrong Electronics Sdn Bhd (AEM) is a subsidiary of the Armstrong Industrial Corporation Limited, established in 1974 in Singapore, located at i-park, Kulai. AEM specializes in Precision Die Cut, Rubber Moulding, Coated adhesive products, and Contract Manufacturing services. The company continuously expands its operations and product range to serve market needs with the highest quality standards.
About the Role
We are seeking a Senior/ Customer Service Executive with manufacturing experience to manage customer orders, coordinate shipments, and ensure excellent service. This role requires strong communication, problem-solving skills, and attention to detail.
Key Responsibilities
- Oversee sales administration and support junior staff as needed.
- Manage customer orders, pricing, and Minimum Order Quantity (MOQ) compliance.
- Track and follow up on debt collection.
- Prepare sales reports, order processing documents, and shipping paperwork.
- Monitor stock levels and coordinate with planners for order fulfillment.
- Work closely with warehouse and transport teams to ensure timely deliveries.
- Handle customer inquiries, complaints, and internal coordination.
- Maximize system usage (S9 & WMS) and suggest improvements.
- Perform other related duties as assigned.
Requirements
- Minimum 2 years of customer service experience in manufacturing. Candidates with more experience, particularly in a supervisory role, may be considered for a Senior Executive or Assistant Manager position.
- Bachelor’s degree in International Business Administration or a related field.
- Proficiency in MRP systems, Microsoft Excel, and Outlook.
- Strong English & Malay communication skills (written & spoken).
- Strong planning, forecasting, and documentation skills.
- Customer-oriented mindset.
- Only locals may apply as we are unable to hire candidates with the need to apply work visa.
If you're proactive, detail-oriented, and passionate about customer service, apply now!
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
0
Senior Sales Executive (Food Service)
Mamee
Posted today
Job Viewed
Job Description
- Manage and grow sales in Food Service, GT, and MT channels.
- Execute sales plans and strategies per channel and customer segment.
- Work closely with distributors and wholesalers to achieve sales goals.
Key Account Management
- Maintain strong relationships with key HORECA and wholesale customers.
- Conduct regular sales visits, business reviews, and negotiations.
- Identify growth opportunities and upsell relevant product ranges.
- Implement trade promotions and marketing activities effectively.
- Ensure product availability, visibility, and placement in the trade.
- Collaborate with marketing and Sales Manager on new product launches and activation.
Reporting & Analysis
- Monitor sales performance and competitor activities.
- Prepare weekly and monthly sales reports.
- Provide market feedback for continuous improvement.
- Diploma/Degree in Business, Marketing, or related discipline.
- Minimum 4-6 years’ experience in FMCG, HORECA, or food service sector.
- Strong knowledge of General Trade/ Modern Trade/ Food Service channels.
- Experienced in promotion execution, distributor handling, and channel development.
- Good interpersonal, negotiation, and problem-solving skills.
- Independent, proactive, and result oriented.
- Proficient in Excel and PowerPoint.
- Must possess own transport and able to travel frequently.
This advertiser has chosen not to accept applicants from your region.
1
Sales Executive - Food Service (Contract)
Negeri Sembilan, Negeri Sembilan
MEI HEONG YUEN FOOD INDUSTRIES PTE LTD
Posted 2 days ago
Job Viewed
Job Description
Job Description:
- Conduct regular visits to various point-of sale locations across the island
- Proactively seek and open new customer
- Attend to and maintain strong relationships with existing customers
- Selling, planning, identifying business opportunities, initiating promotion activities with food service customers
- Drive business growth by acquisition of new customers as well as expanding the products offered.
- Require active hunting of new customers
- Perform market trend analysis, update, and discussion of market information with superior.
- Sales Channel: Food Caterer, Hotel, Bars, Ship Chandler, Frozen Food Wholesaler, Institution – Army, Sats, Hospital, Training center, Food court chains
Requirements:
- Minimum Diploma or at least 2 years of relevant experience in food service line
- Good communication and interpersonal skills
- Positive attitude and a team player but with ability to work independently
- Flexible, results-oriented, and capable of working under pressure.
- Well-networked within the local F & B o HORECA industry is an advantage
- Prior experience in food service is a plus
- Proficient in Microsoft Office
- Possess own vehicle is preferred
Fresh graduates from University, Polytechnic, Shatec are welcome to apply
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
2
Senior Sales Executive (Food Service)
Kelantan, Kelantan
Mamee
Posted 2 days ago
Job Viewed
Job Description
Manage and grow sales in Food Service, GT, and MT channels. Execute sales plans and strategies per channel and customer segment. Work closely with distributors and wholesalers to achieve sales goals. Key Account Management Maintain strong relationships with key HORECA and wholesale customers. Conduct regular sales visits, business reviews, and negotiations. Identify growth opportunities and upsell relevant product ranges. Implement trade promotions and marketing activities effectively. Ensure product availability, visibility, and placement in the trade. Collaborate with marketing and Sales Manager on new product launches and activation. Reporting & Analysis Monitor sales performance and competitor activities. Prepare weekly and monthly sales reports. Provide market feedback for continuous improvement. JOB REQUIREMENTS
Diploma/Degree in Business, Marketing, or related discipline. Minimum 4-6 years’ experience in FMCG, HORECA, or food service sector. Strong knowledge of General Trade/ Modern Trade/ Food Service channels. Experienced in promotion execution, distributor handling, and channel development. Good interpersonal, negotiation, and problem-solving skills. Independent, proactive, and result oriented. Proficient in Excel and PowerPoint. Must possess own transport and able to travel frequently.
#J-18808-Ljbffr
Diploma/Degree in Business, Marketing, or related discipline. Minimum 4-6 years’ experience in FMCG, HORECA, or food service sector. Strong knowledge of General Trade/ Modern Trade/ Food Service channels. Experienced in promotion execution, distributor handling, and channel development. Good interpersonal, negotiation, and problem-solving skills. Independent, proactive, and result oriented. Proficient in Excel and PowerPoint. Must possess own transport and able to travel frequently.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
3
Sales Executive - Food Service (Contract)
Negeri Sembilan, Negeri Sembilan
MEI HEONG YUEN FOOD INDUSTRIES PTE LTD
Posted 2 days ago
Job Viewed
Job Description
Job Description: Conduct regular visits to various point-of sale locations across the island Proactively seek and open new customer Attend to and maintain strong relationships with existing customers Selling, planning, identifying business opportunities, initiating promotion activities with food service customers Drive business growth by acquisition of new customers as well as expanding the products offered. Require active hunting of new customers Perform market trend analysis, update, and discussion of market information with superior. Sales Channel: Food Caterer, Hotel, Bars, Ship Chandler, Frozen Food Wholesaler, Institution – Army, Sats, Hospital, Training center, Food court chains Requirements: Minimum Diploma or at least 2 years of relevant experience in food service line Good communication and interpersonal skills Positive attitude and a team player but with ability to work independently Flexible, results-oriented, and capable of working under pressure. Well-networked within the local F & B o HORECA industry is an advantage Prior experience in food service is a plus Proficient in Microsoft Office Possess own vehicle is preferred Fresh graduates from University, Polytechnic, Shatec are welcome to apply
#J-18808-Ljbffr
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
4
Travel Industry Mandarin/ Cantonese Customer Service
Shah Alam, Selangor
HRWORK
Posted today
Job Viewed
Job Description
Responsibilities:
-Handle inbound and outbound calls from customers via various channels. br>-Maintain good communication and cooperation with relevant departments
-To exceed customers' expectations in terms of customer service & accurate information
-Work in a team to achieve the required KPI elements and SLA
Requirements
-Must be able to converse fluently using Cantonese, Mandarin and English
-Must be able to read and write traditional &
-simplified Mandarin word, and English
-Candidate possesses at least a SPM or above
-Fresh graduates are also encouraged to apply
-24/7 shift system (5 days a week, 9 hours a day)
Benefits:
-KPI incentives
-Transportation allowance
-14 days AL; 14 days ML, 60 days Hospitalization leave
-EPF, SOCSO
-Health and life insurance
-Medical Claim
-Staff Activities
-Training Provided
-Allowance Provided
-5 Working Days
-Handle inbound and outbound calls from customers via various channels. br>-Maintain good communication and cooperation with relevant departments
-To exceed customers' expectations in terms of customer service & accurate information
-Work in a team to achieve the required KPI elements and SLA
Requirements
-Must be able to converse fluently using Cantonese, Mandarin and English
-Must be able to read and write traditional &
-simplified Mandarin word, and English
-Candidate possesses at least a SPM or above
-Fresh graduates are also encouraged to apply
-24/7 shift system (5 days a week, 9 hours a day)
Benefits:
-KPI incentives
-Transportation allowance
-14 days AL; 14 days ML, 60 days Hospitalization leave
-EPF, SOCSO
-Health and life insurance
-Medical Claim
-Staff Activities
-Training Provided
-Allowance Provided
-5 Working Days
This advertiser has chosen not to accept applicants from your region.
5
Food Service Sales - Senior Executive (JB Area)
Johor Bahru, Johor
Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.
Posted today
Job Viewed
Job Description
【Job Responsibilities】 Providing assistance to a Sales Assistant Manager or above to help meet sales targets and ensure efficient sales activities. Learning from the Sales Manager while maintaining good communication and teamwork within the team. Maintaining contact with clients to foster good working relationships that increase sales and expand the customer base. Supporting and learning how to analyze the market, competitors, and the company itself. Supervising the activities of sales representatives and the team to meet sales targets. Supporting the development of solutions and sharing these solutions with the team through analysis. Taking proper actions based on approvals and instructions from management. Providing assistance to a Senior Sales Executive or above to help meet sales targets and ensure effective sales activities. Maintaining contact with clients to foster good relationships that increase sales and customer base. Communicating effectively with sales management to plan and develop sales strategies, as well as set and achieve goals and targets. Addressing issues related to pricing, delivery of goods/services, and resolving customer complaints. Communicating clearly and delivering correct messages, including the company's directions to customers to ensure alignment with the company's decisions. Assisting in developing new markets.
#J-18808-Ljbffr
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Service industry Jobs in Malaysia !
6
(KT) Trade Marketing Executive (FMCG/Food Service) (58033)
Kuala Lumpur, Kuala Lumpur
Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.
Posted 2 days ago
Job Viewed
Job Description
This job is for a Trade Marketing Executive in the food industry. You might like this job because you'll create engaging marketing campaigns, collaborate with restaurants, and help increase sales while working with a passionate team! Established in 1961, our client is among the first Japanese companies to operate in Malaysia. Over the decades, they've grown from a distributor of monosodium glutamate into a well-established manufacturer of various food seasonings. Their product range includes umami seasoning, ready-mix seasoning, chicken stock, pepper, sweeteners, and industrial seasoning for both local and international markets. With a strong presence across Malaysia through 10 branches and a dedicated sales office in Saudi Arabia, our client continues to expand their market reach. As of November 2018, they achieved a market capitalization of RM1.25 billion, reflecting their growth and reputation. They currently employ over 700 staff nationwide, committed to delivering quality and innovation in food solutions. Job Responsibilities Develop and implement trade marketing initiatives such as campaigns, in-store events, and product sampling targeting restaurants and retailers. Engage foodservice outlets (e.g., chicken rice shops, cafés, casual restaurants) with persuasive proposals, highlighting benefits and value propositions. Coordinate event logistics: sampling stations setup, promotional displays, staffing, and inventory management. Monitor sales during trade activities; analyze data and recommend improvements to campaign effectiveness. Collaborate with sales, brand, and supply chain teams to ensure strategy alignment and timely execution. Build and maintain relationships with retail and restaurant operators to increase visibility and product trials. Assist with budgeting, reporting, and evaluating trade spend ROI. Job Requirements
Bachelor's Degree, Post Graduate Diploma, or Professional Degree in Marketing or Business Management. At least 3 years of experience in Sales Promotion or Trade Marketing within the Food Business or FMCG industry.
#J-18808-Ljbffr
Bachelor's Degree, Post Graduate Diploma, or Professional Degree in Marketing or Business Management. At least 3 years of experience in Sales Promotion or Trade Marketing within the Food Business or FMCG industry.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
7
Service Technician, Lift & Escalator Industry (Johor Bahru)
Johor Bahru, Johor
EITA Elevator (M) Sdn Bhd
Posted today
Job Viewed
Job Description
EITA Elevator (M) Sdn Bhd is hiring a Full-time Service Technician in the Lift & Escalator Industry (Johor Bahru). Apply now to be part of our team.
Job Summary:
Available to work on the following days and shifts: Monday to Friday: Morning, Afternoon, Evening 2-3 years of relevant work experience required Expected salary: RM1,700 - RM2,000 per month Scope of Work:
Perform maintenance tasks on lifts and escalators. Carry out lift and elevator servicing. Complete and submit service sheets and attendance forms punctually. Execute tasks and activities assigned by supervisors. Responsible for personal safety at the workplace. Identify inefficiencies and suggest improvements (to foster continuous improvement). Deliver results aligned with EITA's core values (highlighting the importance of EITA values and expected behaviors). Be prepared to undertake other tasks as assigned by the Head of Department (HOD). Qualifications:
Minimum Sijil / Diploma in Engineering (Electrical/Electronic/Mechanical/Mechatronics) or related fields. Must possess a valid motorcycle license (B2). Work will be confined to one location:
Taman Johor Jaya, Johor Bahru . Why Join Us?
Basic salary plus allowances Various benefits provided (Medical, Insurance, Leave, etc.) Ongoing professional training
#J-18808-Ljbffr
Job Summary:
Available to work on the following days and shifts: Monday to Friday: Morning, Afternoon, Evening 2-3 years of relevant work experience required Expected salary: RM1,700 - RM2,000 per month Scope of Work:
Perform maintenance tasks on lifts and escalators. Carry out lift and elevator servicing. Complete and submit service sheets and attendance forms punctually. Execute tasks and activities assigned by supervisors. Responsible for personal safety at the workplace. Identify inefficiencies and suggest improvements (to foster continuous improvement). Deliver results aligned with EITA's core values (highlighting the importance of EITA values and expected behaviors). Be prepared to undertake other tasks as assigned by the Head of Department (HOD). Qualifications:
Minimum Sijil / Diploma in Engineering (Electrical/Electronic/Mechanical/Mechatronics) or related fields. Must possess a valid motorcycle license (B2). Work will be confined to one location:
Taman Johor Jaya, Johor Bahru . Why Join Us?
Basic salary plus allowances Various benefits provided (Medical, Insurance, Leave, etc.) Ongoing professional training
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
8
Food & Beverage Service Attendant
Marriott
Posted 26 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25116040
**Job Category** Food and Beverage & Culinary
**Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia, 81930VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global?team, and **become** the best version of you.
**Job Number** 25116040
**Job Category** Food and Beverage & Culinary
**Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia, 81930VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global?team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
9