821 Service Engineer jobs in Malaysia

• Providing after-sales service for Yokogawa's range of products, such as Distributed Control System (DCS), Safety System and Cyber Security Solutions.
• Attending to daily service calls from customers and performing scheduled maintenance services as per Annual Maintenance Contracts.
• Able to handle commissioning, maintenance and troubleshooting of Distributed Control System (DCS) at site.
• Supporting service sales to enhance the service business.
  
  

• A Degree in Engineering study preferably from Instrumentation / Chemical / Electrical and Electronic /Mechanical or its equivalent
• Working experience in a similar field will be an added advantage.
• Knowledge of Process Control Instrumentation or DCS system and any related software will be an added advantage.
• Willing to travel outstation as and when required.
  
  

Direct message the job poster from SPERTON Malaysia - Where Great People Meet

• Responsible for installation, commissioning and training of vision inspection system, and machine acceptance.
• Pay frequent customer visit for pre-sales evaluation and after-sales service to improve customer satisfaction and build strong relationship.
• Handle machine maintenance, and conduct troubleshooting to solve technical issues.
• Frequent travel across the country and sometimes overseas.

Job Requirements:

• 2+ years of experiences in similar technical services job. Experiences in inspection supplier or printing machinery would be bonus.
• Education: Diploma degree or above. Major in mechanical, IT or automation, electrical is preferred.
• Fluency in Mandarin
• Knowledge in mechanical and electrical, can read and draw basic drawings.

• Seniority level Not Applicable

• Employment type Full-time

• Industries Electrical Equipment Manufacturing and Appliances, Electrical, and Electronics Manufacturing

Referrals increase your chances of interviewing at SPERTON Malaysia - Where Great People Meet by 2x

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Petaling Jaya, Selangor, Malaysia 9 hours ago

Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 14 hours ago

Puchong, Selangor, Malaysia MYR2,500.00-MYR4,000.00 1 month ago

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR48,000.00-MYR72,000.00 5 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Damansara, Selangor, Malaysia 1 month ago

Petaling Jaya, Selangor, Malaysia 12 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

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time left to apply End Date: August 4, 2025 (20 days left to apply)

job requisition id R-7962

Not just a job, but a career

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Job Description

• Providing after-sales service for Yokogawa's range of products, such as Distributed Control System (DCS), Safety System and Cyber Security Solutions.
• Attending to daily service calls from customers and performing scheduled maintenance services as per Annual Maintenance Contracts.
• Able to handle commissioning, maintenance and troubleshooting of Distributed Control System (DCS) at site.
• Supporting service sales to enhance the service business.

Requirements

• Degree in Engineering, preferably Electrical/ Electronics/ Instrumentation/ Chemical/ Mechanical/ IT.
• Working experience in a similar field will be an added advantage.
• Knowledge of Process Control Instrumentation or DCS system and any related software will be an added advantage.
• Willing to travel outstation as and when required.

Only shortlisted candidates will be notified.

“By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data”

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Lead Responsibilities:

• Lead the operation team and take full responsibility for managing daily plan together with managing FLSP dispatch via servicemax.
• Ensure smooth execution of PSA, Warranty, Project Commissioning, and L&M works come with proper documentation of report.
• Handle and raise purchase requests (PR) for vendor or supplier engagement (excluding L&M and PSA work orders).
• Monitor and drive SCC utilization on a weekly basis among team members.
• Respond to and delegate any breakdowns, and provide timely technical updates on site conditions.

Lead technical meetings with customers that are non-sales-related, with support from the Technical Advisor.

• Execute PSA billing once the operation team completes the monthly service.
• Ensure and control that L&M and PSA labor planning remains within the allocated cost plan and does not compromise the targeted profit margin.
• Lead the planning and monitoring of critical part spare part stock for comprehensive contract customers and identify critical spare part that required fast replacement.
• Generate technical executive report when request by customer, particularly for PSA and Warranty matters, by provide clear solution and update needed.
• Generate a proper document when received hand over from Project Team and implement standard checklist.
• Create and generate work order for Warranty and PSA breakdown
• Understand PSA contract requirement, billing plans and contract term to ensure accurate service delivery and compliance.
• Plan and generate JHA, JMS and work permit in advance based on work schedule and coordinate vendor permit arrangement.
  

Support Role:

• Act as the primary operational support to the SAM by ensuring high-quality service delivery to strengthen customer trust.
• Provide feedback and updates on technical issues at site and escalate matters requiring SAM or Technical Advisor input.
• Assist the SAM by providing necessary operational data or support when required.
• Act as a key liaison between field service personnel and SAM to ensure alignment on execution.
• Support the SAM in driving service quality through daily operations to achieve higher customer satisfaction and revenue generation.
• Support EHS (Environmental, Health, and Safety) competency among the operation team, and work to fulfill EHS performance requirements, ensuring safety and compliance in daily operations.
• Support SAM to track timesheet submission and monitor team performance utilization rate to ensure operational efficiency and accountability.
• Support Team Leader on attending PSA or Warranty service when needed.
• Support SAM on achieving sales L&M revenue targets by increase the quotation pipeline through generation of small value quotations.
• Work closely with PSA Team to strengthen existing client relationships and highlight any operational changes that might impact on labor cost plan.
• Support Technical Manager to highlight any warranty claim needed and technical issue on site.

2. Resolve technical issues on equipment, process, software.

3. Perform installation / de-installation from layout to commission.

4. Preparation of technical issue report.

5. Able to work in Cleanroom environment if needed.

6. Willing to support short term, overseas assignment if required.

Job Requirements:

1. Should be self-motivated, self-starter, eager to learn and good team player. Ability to work under pressure.

2. Dynamic and committed with proactive working attitude (good initiatives, excellent interpersonal and problem-solving skills).

3. Possess production hands-on experience/strong capability in equipment

4. Strong knowledge of project management skills.

5. Able to travel to HQ in China if required

6. Minimum Diploma in Mechatronic/Electrical/Mechanical/Electronic Engineering or its equivalent for Field Service Engineer position.

Office Hours: Monday - Friday
9.00am to 5.00pm

Fair Work (M) Sdn. Bhd. is a Malaysia-based company providing recruitment services exclusively within Malaysia. We are not affiliated with, endorsed by, or connected to the Fair Work Ombudsman (FWO) or the Commonwealth of Australia in any manner.

• Manage, monitor and arrange multiple site work requests from internal & external works.
• Prepare and issue Site Work Request Form and manage documents folder for hardcopy & softcopy in the server.
• Supervise, arrange, coordinate and control activities of the Site Work requested with Project Team & Customer.
• Provide briefing to the team for target duration and achievement of goal to completion work.
• Assign duties to staff and transportation to implement project goals as needed for the Site Work.
• Provide training and ensure safety of work at site to the team to maintain a healthy working environment among team members at site.
• Discuss and assist Project Team to study and plan for the requested site work.
• Evaluate and monitor site work costing and update Project & M&S latest cost requirements.
• Assist Project Team to prepare and review site work quotations.
• Source and engage outsource services when required. Liaise with subcontractors for price review and assign jobs.
• Prepare required documents as per ISO SOP for Metal Parts & Components request. Review and ensure all components & metal parts prepared by Project & Fabrication Team are in order before attending site.
• Arrange site survey requests, coordinate and address site requirements with site PIC on the works required.
• Delegate tasks and responsibilities to appropriate personnel.
• Improvise on existing site work planning products and scheduling for the company to make them more feasible and cost-effective for future growth.
• Provide support and respond to Technician difficulties at site.
• Carry out daily operational tasks in an effective and timely manner.
• Other duties and tasks assigned by management from time to time.

Requirements:

• Bachelor’s Degree in Electrical Engineering or equivalent with 3 years working experience in the related field.
• Preferably candidates with experience in switchgear or switchboard industry.
• Must be able to communicate well with internal stakeholders and external clients.
• Able to travel from time to time to support site work.

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Service Engineer

At Swisslog, that’s where! Our teams are the heart of a world-leading Robotics company that’s harnessing the power of technology to shape the future of intralogistics. The result? We’re transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets.

Make an impact. The incumbent shall be responsible for all customer support services after project implementation and retrofit projects. They shall provide services as agreed and expected by our customers, fulfilling contractual obligations (stand-by services, preventive maintenance, extensions, etc.). The incumbent should aim to restore systems promptly, adhering to all relevant instructions and standards, and assist customers in maintaining systems in good working condition.

• Providing hotline or onsite support to customers for installed systems (during and after office hours)
• Providing regular maintenance services onsite locally
• Responding adequately to customer concerns and complaints, always in Swisslog’s interest
• Understanding customer requirements and proactively turning them into actions
• Identifying potential new investments by customers
• Assisting in commissioning and deployment during project phases, providing onsite support
• Possessing troubleshooting skills and capable of training customer maintenance staff, especially operations personnel
• Conducting regular onsite maintenance, reviewing operations, and updating knowledge on new installations and operational changes

What you need to succeed.

• Diploma in Mechanical, Electrical, Controls Engineering, or equivalent
• At least 1 year of experience in installation, commissioning, and customer support of industrial/process equipment
• Ability to work independently under pressure, tight schedules, and odd hours
• Proactive with strong customer and team focus
• Experience with automated material handling systems is a plus but not essential
• Proficiency in English (oral and written)
• Computer literacy, especially in Microsoft Office (e.g., Excel)
• Good health and fitness to work safely at heights
• Efficient time management skills
• Willingness to travel domestically on short notice
• Compliance with safety regulations

Not just a job, but a career

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

1. Providing after-sales service for Yokogawa's range of products, such as Distributed Control System (DCS), Safety System and Cyber Security Solutions.
2. Attending to daily service calls from customers and performing scheduled maintenance services as per Annual Maintenance Contracts.
3. Able to handle commissioning, maintenance and troubleshooting of Distributed Control System (DCS) at site.
4. Supporting service sales to enhance the service business.

1. A Degree in Engineering study preferably from Instrumentation / Chemical / Electrical and Electronic / Mechanical or its equivalent.
2. Working experience in a similar field will be an added advantage.
3. Knowledge of Process Control Instrumentation or DCS system and any related software will be an added advantage.
4. Willing to travel outstation as and when required.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process!