859 Service Consultant jobs in Malaysia

Customer Service Consultant

Kuala Lumpur, Kuala Lumpur PLANET TELECOMS MANAGED SERVICES SDN BHD

Posted 8 days ago

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Job Description

Job Responsibility

  • Function as a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop.
  • Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc.
  • Responsible in handling customer information, monetary transactions, handsets and ensuring proper control, reconciliation and timely updates in the system
  • To maintain accurate and comprehensive record of new and existing customers.

Job Requirements

  • Candidate must possess at least a SPM or Diploma in any field or equivalent.
  • Preferably with retail experience in telecommunication products and services.
  • At least One (1) year of working experience in the related field is required for this position.
  • Able to work in flexible hours including weekends and public holidays, according to the retail operational requirement.
  • Sales oriented and able to work independently.
  • Good communication and good customer services.
  • Good discipline and work as a team.

Job Benefits

  • Medical Reimbursement
  • Group Hospital & Surgical Insurance.
  • Attendance allowance.
  • Free uniforms.
  • Commission

Additional Benefits

  • Annual Leave
  • Medical and Hospitalization Leave
  • EPF / SOCSO / PCB
  • Medical Insurance
  • Training Provided
  • Overtime Pay
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Customer Service Consultant

Kuala Lumpur, Kuala Lumpur Vontier

Posted 6 days ago

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Job Description

The Customer Service Assistant is tasked with to drive all the back-office activities necessary to receive, to process.
and confirm customers' orders timely, for any customers within the SEA region and for any customer buying Solution driven products offered for
the Retails and Fuelling Solutions Industry. The role has the objective to maximize the efficiency in order intake and revenue for the given period
and to match customers' delivery time expectation and to improve or enhance our customer's experience. He/She is also responsible to manage
all outbound customs and trade issues and maintain all relevant customers' data.
+ to be completed
5-year customer service experience
- Experience in Logistics and Supply Chain
- Experience in International Trade
- Knowledge of import/export carriers and
customs matters.
Strong Excel dashboard and visual
presentation skills
- Significant attention to detail
- Problem solving and decision-making
skills.
- Strong interpersonal and communication
skills (Verbal & Written)
- Strong teamwork attitude
- Fuel Retail industry knowledge
**WHO IS GILBARCO VEEDER-ROOT**
Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at .
**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
**Together, let's enable the way the world moves!**
The company in which you have expressed employment interest is a subsidiary or affiliate of Vontier Corporation. The subsidiary or affiliate is referred to as a Vontier Company. Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1- or e-mail to request accommodation.
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Fitness/Service Consultant

Petaling Jaya, Selangor Fitness Innovations (M) Sdn Bhd

Posted 12 days ago

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Job Description

Preferred Gender: Male or Female

Preferable Fitness Education Level (Select all that is applicable):

  • Certified Fitness Instructor
  • Minimum Education Level: Diploma / Associate Degree

    Basic Salary: Between RM1,500 - RM2,500

    Minimum Working Experiences: Not Required

    1. Provide an excellent club tour and membership presentation.
    2. Positive, dynamic and willing to learn personality.
    3. Assist other areas in club operations.
    4. Punctual and take accountable of any club related matters.
    5. Able to multitask and work in team.

    Tagged as: fitness , membership , sales , service

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    Fitness/Service Consultant

    Petaling Jaya, Selangor Fitness Innovations (M) Sdn Bhd

    Posted today

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    Job Description

    Preferred Gender:

    Male or Female

    Preferable Fitness Education Level (Select all that is applicable):

    Certified Fitness Instructor Minimum Education Level:

    Diploma / Associate Degree

    Basic Salary:

    Between RM1,500 - RM2,500

    Minimum Working Experiences:

    Not Required

    Provide an excellent club tour and membership presentation. Positive, dynamic and willing to learn personality. Assist other areas in club operations. Punctual and take accountable of any club related matters. Able to multitask and work in team. Tagged as:

    fitness ,

    membership ,

    sales ,

    service

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    Sales Service Consultant (Hybrid)

    Kuala Lumpur, Kuala Lumpur Lumarise Asia Global

    Posted 19 days ago

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    Job Description

    About the Role:
    br>Red Fitness Centre is a rapidly growing boutique gym brand, celebrated for our personalized training approach, expert coaching, and top-tier equipment. With established branches in Kelana Jaya and Bandar Puteri Puchong, we’re now expanding to Setapak – and we’re on the lookout for passionate, certified Sales Service Consultants to join our new team!
    br>What We Offer:
    A competitive basic salary
    Unlock high earning potential with our Commission Structure — full details shared in your interview < r>The opportunity to grow with a dynamic fitness brand

    If you’re driven, energetic, and love helping people reach their fitness goals, we want to hear from you. < r>
    Be part of the Red Fitness Centre journey. Fuel your passion. Grow your career. Make a difference.

    Key Responsibilities:

    Sales & Lead Generation
    Generate leads through multiple channels (walk-ins, social media, outreach, referrals)
    Conduct daily sales activities:
    3 Sales Calls
    3 Appointments
    2 Sales Presentations

    Collect 10 LTRQ (Lead-To-Reach-Quota) leads
    Monitor membership renewals and upsell services or products where appropriate
    Promote club services, packages, and offers through service calls and floor engagement
    Participate in marketing campaigns, community outreach, flyer drops, and casual leasing setups

    Front of House & Customer Service
    Perform reception duties including check-ins, member inquiries, and cashier operations
    Resolve member issues or concerns professionally and promptly
    Maintain accurate records of sales activities and daily tasks
    Ensure the front desk and club environment is clean, organized, and welcoming
    Assist in scheduling, billing, and member communications

    Team & Operational Duties
    Collaborate with team members to ensure excellent member experience
    Attend team meetings, workshops, and ongoing training sessions
    Stay current with fitness trends, safety guidelines, and Red Fitness Centre protocols
    Help maintain a clean and safe workout space for all gym users

    What We’re Looking For: < r>Experienced Sales Service Consultants (Proven experience in sales & customer service preferred)
    Passionate about fitness and helping others succeed
    Strong communication and interpersonal skills
    Highly motivated, goal-oriented, and reliable
    Willingness to work flexible shifts, including evenings and weekends



    What You’ll Get: < r>Basic salary + high earning potential through commissions
    A dynamic and supportive work environment
    Career progression opportunities within a fast-growing fitness brand
    Access to top-tier fitness facilities and professional development
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    Customer Service Consultant (Service/Repair/Body and Paint) - Mercedes Benz

    Cycle & Carriage Bintang Berhad

    Posted 12 days ago

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    Job Description

    Customer Service Consultant (Service/Repair/Body and Paint) - Mercedes Benz
    • Handle customer’s needs and provide advice / consultancy based on their service requirements and resolve all issues to their satisfaction
    • Based on the complaints, prepare the correct repair estimate and provide proper technical advice to customers
    • Coordinate with the workshop and parts team to ensure customers’ cars are serviced and handed back within the committed delivery time
    • Enhance business revenue by active up selling and promoting
    • To assist front office administration and management
    Requirements:
    • Diploma or Degree in Automobile / Mechanical Engineering or equivalent
    • Minimum 2 years related working experience
    • MSC (Malaysian Skill Certificate) Level III or equivalent is also acceptable
    • Should be a customer oriented person, able to handle all customer issues passionately and aim for customer satisfaction
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    Trainer – Consulting Services

    Kuala Lumpur, Kuala Lumpur Sutherland

    Posted 26 days ago

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    Job Description

    Company Description

    About Sutherland

    Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
    We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

    We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

    For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

    Sutherland
    Unlocking digital performance. Delivering measurable results.

    Job Description

    The Trainer, Consulting Services with a focus on Organizational Change Management and Digital Adoption will design, develop, and deliver training programs that empower customers and internal teams to successfully integrate AI technologies into their workflows. This role will ensure that all employees, managers, and leadership are well-prepared for the changes that digital transformation brings to their daily operations. The ideal candidate will combine expertise in training delivery with a solid understanding of change management principles, ensuring that programs are aligned with both technological and human adoption factors.

    Will report to: Organizational Change Manager or Organizational Change Management Lead (OCM Lead)

    Key Responsibilities:

  • Training Design & Delivery
  • Training Needs Analysis & Customization
  • Stakeholder Communication
  • Support & Engagement
  • Measurement & Improvement
  • Work Environment:

    • Collaborative, fast-paced, and dynamic work culture.
    • Opportunity to work in hybrid or remote or in office environments, depending on the organization’s structure and project requirements
    Qualifications
    • Bachelor's degree in a related field (e.g., Computer Science, Business, Education, or Organizational Development). Advanced degrees are a plus.
    • 3+ years of experience designing and delivering training programs, preferably in digital transformation or change management contexts
    • Proven experience in leading organizational change, particularly in technology-driven transformations.
    • Exposure to or experience with AI-related technologies is a plus, especially in understanding their application in business functions.
    • Excellent presentation, communication, and interpersonal skills, with the ability to explain complex concepts in simple terms.
    • Experience with instructional design, adult learning principles, and e-learning platforms.
    • Ability to assess training effectiveness and adapt content to meet varying learner needs.
    • Strong problem-solving skills and adaptability to changing priorities.
    • Passionate about fostering a culture of continuous improvement and learning.
    • Self-motivated, organized, and able to manage multiple training initiatives simultaneously.
    • Certifications in AI, change management (e.g., Prosci, Copilot), or related fields is a plus.
    • Strong English proficiency is required. Additional capability in Spanish, French, German, Japanese, Mandarin, or Italian is strongly preferred.
    Additional Information

    All your information will be kept confidential according to EEO guidelines.

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    Service Delivery Consultant

    Selangor, Selangor Ensign InfoSecurity

    Posted 12 days ago

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    Job Description

    Get AI-powered advice on this job and more exclusive features.

    • Take over the services during transition from the project phase to operational phase in order to deliver contracted service commitments.
    • Work with the Account Manager and Operation Team to ensures the baseline documents for the services provided to client are up to date.
    • Manage service delivery and Service Level Agreements (SLAs) for assigned client(s) ensuring that Ensign’s obligations are met.
    • Provide and presents the report to client based on the agreed format and period of reporting.
    • Work with the Operation Team to manage and track incident affecting the assigned client, keeping client updated on the incident progress until the incident is closed.
    • Work with the Operation Team to provide incident report to client.
    • Work with the Change Management team to ensure Service Request(s) and
    • Change Request(s) are reviewed and tracked base on the approved processes.
    • Work with the Account Manager on client’s feedback for continual service improvement.
    • Ensure all opportunities identified are raised to management and account team.
    • Perform other duties as required by the management.

    Requirements

    • Diploma in Information Technology / Information Systems / Computer Science, Business IT or other relevant disciplines.
    • At least Four (4) years of IT Service Outsourcing experience with proven ability to work with internal and external parties.
    • Excellent interpersonal skills both in written and presentation.
    • Strong business acumen and customer focus.
    • Demonstrate the drive to excel and achieve goals.
    • Self-motivating and pro-active in heading off problems and in identifying new opportunities on the account for Ensign.
    • Strong analytical and problem skills, combined with the ability to provide quick resolution to problems.

    Preferred Skills /Qualities

    • Technical knowledge in IT technology (Operating Systems, Network, Databases).
    • Cyber Security knowledge preferred
    Seniority level
    • Seniority level Mid-Senior level
    Employment type
    • Employment type Full-time
    Job function
    • Job function Customer Service, Consulting, and Project Management
    • Industries Computer and Network Security, IT Services and IT Consulting, and IT System Custom Software Development

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    Service Delivery Consultant

    Klang, Selangor Ensign InfoSecurity

    Posted today

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    Job Description

    Get AI-powered advice on this job and more exclusive features. Take over the services during transition from the project phase to operational phase in order to deliver contracted service commitments. Work with the Account Manager and Operation Team to ensures the baseline documents for the services provided to client are up to date. Manage service delivery and Service Level Agreements (SLAs) for assigned client(s) ensuring that Ensign’s obligations are met. Provide and presents the report to client based on the agreed format and period of reporting. Work with the Operation Team to manage and track incident affecting the assigned client, keeping client updated on the incident progress until the incident is closed. Work with the Operation Team to provide incident report to client. Work with the Change Management team to ensure Service Request(s) and Change Request(s) are reviewed and tracked base on the approved processes. Work with the Account Manager on client’s feedback for continual service improvement. Ensure all opportunities identified are raised to management and account team. Perform other duties as required by the management. Requirements Diploma in Information Technology / Information Systems / Computer Science, Business IT or other relevant disciplines. At least Four (4) years of IT Service Outsourcing experience with proven ability to work with internal and external parties. Excellent interpersonal skills both in written and presentation. Strong business acumen and customer focus. Demonstrate the drive to excel and achieve goals. Self-motivating and pro-active in heading off problems and in identifying new opportunities on the account for Ensign. Strong analytical and problem skills, combined with the ability to provide quick resolution to problems. Preferred Skills /Qualities Technical knowledge in IT technology (Operating Systems, Network, Databases). Cyber Security knowledge preferred Seniority level

    Seniority level Mid-Senior level Employment type

    Employment type Full-time Job function

    Job function Customer Service, Consulting, and Project Management Industries Computer and Network Security, IT Services and IT Consulting, and IT System Custom Software Development Referrals increase your chances of interviewing at Ensign InfoSecurity by 2x Get notified about new Service Delivery Consultant jobs in

    Petaling, Selangor, Malaysia . Service Delivery Manager - Petaling Jaya

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    Consulting Services - Manager - AML

    Putrajaya, Putrajaya Deloitte Touche Tohmatsu Ltd

    Posted 18 days ago

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    Job Description

    Anti Money Laundering (AML) Manager

    Our Deloitte Regulatory, Risk & Forensic team helps client leaders translate multifaceted risk and an evolving regulatory environment into defensible actions that strengthen, protect, and transform their organization. Join our team and use advanced data, AI, and emerging technologies with industry insights to help clients bring clarity from complexity and accelerate their path to value creation.

    Work You’ll Do

    As an AML Manager, you will have the opportunity to help our clients mitigate their risks related to money laundering, terrorist financing, and sanctions violations, as well as to improve their ability to meet regulatory requirements, expectations, and guidance in support of developing and maintaining sound AML and sanctions programs and controls. You will build your professional skills in a variety of project experiences by assisting our clients to understand the complexities of issues they face, and by implementing solutions to help them remediate identified issues. This is estimated to be a multi-month assignment with opportunity to be extended.

    In this interesting and diverse role, you’ll have the opportunity to work with our worldwide network of member firms. Through your participation in a variety of engagements, you will likely be involved in:

    • Leading and Mentoring Professional teams on projects
    • Develop and coach team members
    • Designing, reviewing, enhancing, implementing, and monitoring numerous AML and sanctions compliance programs for clients around the world, who are subject to US AML and sanctions requirements
    • Assessing AML and sanctions risks at the enterprise and business unit level
    • Drafting and enhancing policies and procedures
    • Creating and delivering training modules
    • Conducting compliance assessments
    • Performing transaction monitoring "look backs" pursuant to regulatory orders, Know Your Customer (“KYC”) remediations, internal controls assessments, internal investigations, and/or independent testing.

    The Team

    Our Forensic, Discovery, & Financial Crime offering provides services to support anti-money laundering, discovery, business disputes and investigations. We help protect brands from financial crime and other corporate misconduct, as well as empower government organizations with advanced tradecraft and technology to combat emerging and evolving threats.

    Required Qualifications

    • Minimum 6 +years of experience in private or public sector AML and/or sanctions-focused activities including Project Management Experience
    • Subject matter expertise in AML/sanctions regulations as they apply to financial institutions, including retail, wholesale and international banks, broker dealers, mutual funds and insurance companies
    • Ability to develop AML/OFAC compliance policies and procedures and review other relevant policy and procedure manuals as appropriate
    • Ability to provide advice regarding applicable AML/OFAC regulations and requirements to the business across the three lines of defense on regulatory, transactional and documentation issues
    • Proficiency in using AML Monitoring systems and related software
    • Experience in managing a team of professional AML/OFAC compliance practitioners
    • Ability to build strong relationships at all levels of a business
    • Experience submitting written and oral reports to senior management and clients
    • Excellent written and verbal communication skills
    • Strong analytical and investigative skills
    • Strong attention to detail and organizational skills
    • Proven experience effectively prioritizing workload, managing multiple priorities and in quickly adapting to meet deadlines and work objectives
    • Experience working in a fast-paced, team environment
    • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
    • Bachelor’s degree in Finance, Business, Law, Criminal Justice, or a related field
    • Limited immigration sponsorship may be available.

    Preferred Qualifications

    • AML Consulting Experience
    • Certified Anti Money Laundering Specialist (CAMS), CFE, or equivalent
    • Regulatory experience
    • Ability to speak multiple languages

    Information for applicants with a need for accommodation:

    For individuals assigned and/or hired to work in New York state, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific toNew York state and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,600 to $241,000.

    As used in this posting, "Deloitte" means Deloitte Transactions and Business Analytics LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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