119 Senior Trainer jobs in Malaysia

Trainer is responsible for developing and delivering training programs to enhance the skills and knowledge of our manufacturing workforce. You will play a crucial role in ensuring that our employees have the necessary expertise to perform their roles effectively and contribute to our overall success.

Duties & Responsibilities:

• Training Program Development: Collaborate with subject matter experts (SMEs) and management to identify training needs and goals. Design and develop comprehensive training programs that address both technical and soft skills required for various manufacturing positions.
• Training Delivery: Conduct engaging and interactive training sessions, workshops, and demonstrations for manufacturing employees. Utilize a variety of instructional techniques, such as presentations, hands-on activities, simulations, and multimedia tools, to maximize learning outcomes.
• Onboarding and Orientation: Facilitate the onboarding process for new hires in manufacturing roles. Develop and deliver orientation sessions to familiarize new employees with the company's manufacturing processes, safety protocols, quality standards, and organizational culture.
• Skill Enhancement: Assess the skill gaps of employees and create individualized training plans to address those gaps. Provide ongoing coaching and support to manufacturing personnel to enhance their performance and productivity.
• Training Evaluation: Develop and administer assessments to evaluate the effectiveness of training programs. Gather feedback from trainees and stakeholders to identify areas for improvement and make necessary adjustments to training materials and delivery methods.
• Compliance and Safety Training: Collaborate with the Health and Safety team to ensure that manufacturing employees receive appropriate training on safety protocols, hazardous material handling, and compliance with regulatory requirements.
• Documentation and Reporting: Maintain accurate records of training activities, attendance, and trainee progress. Prepare reports and present training metrics to management to demonstrate the impact and effectiveness of the training programs.
• Continuous Learning: Stay updated on industry trends, new technologies, and best practices in manufacturing. Continuously enhance your own knowledge and skills to deliver high-quality training programs.

Minimum & Preferred Qualifications and Experience:

Minimum Qualifications:

• Proven experience as a Manufacturing Trainer or similar role in a manufacturing environment.
• Strong knowledge of manufacturing processes, equipment, and quality standards.
• Familiarity with instructional design principles and adult learning methodologies.
• Excellent communication and presentation skills, with the ability to deliver engaging and impactful training sessions.
• Strong organizational and time management skills to manage multiple training programs and initiatives simultaneously.
• Analytical mindset with the ability to evaluate training effectiveness and make data-driven decisions for improvement.
• Proficiency in using training software, learning management systems (LMS), and multimedia tools for training delivery.
• Certification in training and development, instructional design, or related fields is a plus.
• Experience with Lean manufacturing or Six Sigma methodologies is desirable.
• Prior experience in developing and delivering safety training programs is advantageous.

Preferred Qualifications:

Education:

Bachelor's degree in a relevant field such as Industrial Engineering, Manufacturing, or Training and Development. Equivalent work experience may be considered.

Physical requirements/Work Environment

This position primarily works in an office environment. It requires frequent sitting, standing and walking. Daily use of a computer and other computing and digital devices is required. May stand for extended periods when facilitating meetings or walking in the facilities. Some local travel is necessary, so the ability to operate a motor vehicle and maintain a valid Driver’s license is required.

The physical demands of the position described herein are essential functions of the job and employees must be able to successfully perform these tasks for extended periods. Reasonable accommodations may be made for those individuals with real or perceived disabilities to perform the essential functions of the job described.

Masimo is proud to be an EOE/, M/F/D/V, and we are committed to Diversity at every level

Job Summary

JOB DESCRIPTION

Trainer is responsible for developing and delivering training programs to enhance the skills and knowledge of our manufacturing workforce. You will play a crucial role in ensuring that our employees have the necessary expertise to perform their roles effectively and contribute to our overall success.

Duties & Responsibilities

1. Training Program Development: Collaborate with subject matter experts (SMEs) and management to identify training needs and goals. Design and develop comprehensive training programs that address both technical and soft skills required for various manufacturing positions.
2. Training Delivery: Conduct engaging and interactive training sessions, workshops, and demonstrations for manufacturing employees. Utilize a variety of instructional techniques, such as presentations, hands-on activities, simulations, and multimedia tools, to maximize learning outcomes.
3. Onboarding and Orientation: Facilitate the onboarding process for new hires in manufacturing roles. Develop and deliver orientation sessions to familiarize new employees with the company's manufacturing processes, safety protocols, quality standards, and organizational culture.
4. Skill Enhancement: Assess the skill gaps of employees and create individualized training plans to address those gaps. Provide ongoing coaching and support to manufacturing personnel to enhance their performance and productivity.
5. Training Evaluation: Develop and administer assessments to evaluate the effectiveness of training programs. Gather feedback from trainees and stakeholders to identify areas for improvement and make necessary adjustments to training materials and delivery methods.
6. Compliance and Safety Training: Collaborate with the Health and Safety team to ensure that manufacturing employees receive appropriate training on safety protocols, hazardous material handling, and compliance with regulatory requirements.
7. Documentation and Reporting: Maintain accurate records of training activities, attendance, and trainee progress. Prepare reports and present training metrics to management to demonstrate the impact and effectiveness of the training programs.
8. Continuous Learning: Stay updated on industry trends, new technologies, and best practices in manufacturing. Continuously enhance your own knowledge and skills to deliver high-quality training programs.

Minimum Qualifications

Minimum & Preferred Qualifications and Experience:

1. Proven experience as a Manufacturing Trainer or similar role in a manufacturing environment.
2. Strong knowledge of manufacturing processes, equipment, and quality standards.
3. Familiarity with instructional design principles and adult learning methodologies.
4. Excellent communication and presentation skills, with the ability to deliver engaging and impactful training sessions.
5. Strong organizational and time management skills to manage multiple training programs and initiatives simultaneously.
6. Analytical mindset with the ability to evaluate training effectiveness and make data-driven decisions for improvement.
7. Proficiency in using training software, learning management systems (LMS), and multimedia tools for training delivery.
8. Certification in training and development, instructional design, or related fields is a plus.
9. Experience with Lean manufacturing or Six Sigma methodologies is desirable.
10. Prior experience in developing and delivering safety training programs is advantageous.

Education

Preferred Qualifications:

Bachelor's degree in a relevant field such as Industrial Engineering, Manufacturing, or Training and Development. Equivalent work experience may be considered.

Physical requirements/Work Environment

This position primarily works in an office environment. It requires frequent sitting, standing and walking. Daily use of a computer and other computing and digital devices is required. May stand for extended periods when facilitating meetings or walking in the facilities. Some local travel is necessary, so the ability to operate a motor vehicle and maintain a valid Driver’s license is required.

The physical demands of the position described herein are essential functions of the job and employees must be able to successfully perform these tasks for extended periods. Reasonable accommodations may be made for those individuals with real or perceived disabilities to perform the essential functions of the job described.

Masimo is proud to be an EOE/, M/F/D/V, and we are committed to Diversity at every level

This job is a Retail Trainer who helps store teams boost their sales skills through coaching and fun training methods like role-playing. You might like this job because you enjoy mentoring others and want to make a real impact in retail!

• Understand goals and identify gaps in performance, productivity and quality at both the individual and team level
• Provides superior guidance, mentoring, coaching and feedback for the Store Manager and Sales Associate to strengthen their overall sales performance.
• Onboarding new District Manager, Store Manager and Sales Associate, leading training activities, and providing help with specific issues related to retail or store operations.
• Developing training programs and designing training courses using gamification, role-playing activities and job simulation.
• Structures training plans to meet financial objectives.
• Evaluating individual performance before and after the training program.
• Stay up to date with the new market trends and demands of a retail sales environment.
• Must continue to be well-versed in and knowledgeable of all products and services, procedures and policies.

• Work experience as a Sales Coach, Sales Trainer or similar role.
• Familiar with e-learning platforms and role-playing activities
• Excellent presentation and coaching skills.
• Strong knowledge of the sales process and its best practices

Our vision is to be SEA's most personalised talent ecosystem; elevating human progress by helping careers and companies grow.

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Position Summary

Role and Responsibilities

1. Monitor and manage Trainers' headcount allocation in respective branches/outlets.
2. Develop training material according to company strategies, assisting trainers to develop and conduct effective training programs for Samsung products.
3. Identify and develop training needs and develop training strategies in line with marketing strategies for internal staff, business partners, resellers, end users, and key personnel.
4. Lead and propose a Nationwide training program, manage and ensure that Field Trainers conduct adequate training to all Field Force and SME staff.
5. Maintain records and prepare reports on Field Trainers' performance for management review. Continuously enhance competencies to increase performance and productivity.
6. Participate in Localized Launch Project (LLP) and be part of the team for new product launching preparation.
7. Design product communication materials.
8. Identify potential stores or low-performance areas and conduct soft skill training.

Skills and Qualifications

1. Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, or Professional Degree in any field.
2. At least 3-6 years of working experience as a product trainer, preferably in Consumer Electronics or a relevant industry.
3. Good knowledge of Microsoft Excel and PowerPoint.
4. Preferably Senior Executives specializing in Training & Development or equivalent.

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are a European Economic Resident, please click here .

Position Summary

Role and Responsibilities

• Monitor and manage Trainers' headcount allocation in respective branches/outlets.

• Develop training material according company's strategies, assisting trainers to develop and conduct effective training programs for Samsung products.

• Identify and develop training needs and develop training strategies in line with marketing strategies for internal staff, business partners, resellers, end users, and key personnel.

• Led and proposed a Nationwide training program, managed and ensured that Field Trainers conducted adequate training to all Field Force and SME staff.

• Maintain records & prepare reports on Field Trainers' performance for management review. (Continuously enhances competencies to increase performance and productivity).

• Localized Launch Project (LLP) involvement and be part of the team for new product launching preparation.

• Design product communication materials.

• Identify potential stores/low performance and conduct soft skill training.

Skills and Qualifications

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, in any field.

• At least 3-6 years of working experience as a product trainer, preferably in Consumer Electronics or a relevant industry.

• Good knowledge of Microsoft Excel and PowerPoint.

• Preferably Senior Executives specializing in Training & Development or equivalent.

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here .

Job Summary:

The Assistant, Training is responsible for maintaining training records process up to date in order to maintain the data in Agile System database and to assist Trainer for Line training development and capturing the training attendance for all employees (direct labor/indirect labor).

Duties & Responsibilities:

1. Preparing updated Training Log for training attendance evidence
2. Prepare & Keep record of Master Data.
3. Filling Training Log / Records.
4. Upload scanned records & email to Compliance Training Team
5. Follow Up Training Assignments
6. Documentation and report generation
7. Cross check on the WI/MAP/SOP updated Revision
8. Assist in HRDF application/ registration / claiming process.
9. Assist in preparing Audit documentation requirements.
10. Assist Trainer in Training Program Development, Internally & or Externally
11. Interact with the Dept for related Training assignments or documentation.
12. As and when required to Assist Trainer during Training and or at Line production.
13. Continuous Learning: stay updated on data / new line technologies, best practices and enhance own knowledge and skills to deliver high-quality Training demand.

Minimum & Preferred Qualifications and Experience:

Minimum Qualifications:

1. Minimum 1-2 years in Training or related experience.
2. Basic English
3. Work Independently, deadline-focused, self-motivated & pro-active
4. Knowledge of manufacturing processes, equipment, and quality standards is an added advantage.
5. Communication and presentation skills, with the ability to assist Trainer to deliver engaging and impactful training sessions.
6. Organizational and time management skills to manage multiple up to date training records and programs and initiatives simultaneously.

Preferred Qualifications:

1. Windows (Excel/ Word/ PowerPoint)
2. Web system Training Application
3. Record Keeping System
4. Familiarization on Local HRDF system

Education:

1. High School/ Certificate/ Diploma/Degree or any other relevant certificate that may be considered in lieu of a Dip/Degree.
2. And or related experiences in Training

Physical requirements/Work Environment:

This position primarily works in an office environment. It requires frequent sitting, standing and walking. Daily use of a computer and other computing and digital devices is required. May stand for extended periods when facilitating meetings or walking in the facilities. Some local travel is necessary, so the ability to operate a motor vehicle and maintain a valid Driver’s license is required.

The physical demands of the position described herein are essential functions of the job and employees must be able to successfully perform these tasks for extended periods. Reasonable accommodations may be made for those individuals with real or perceived disabilities to perform the essential functions of the job described.

Regular Kuala Lumpur International Business Other Job ID:5885

Update 2025-08-05

Job Description

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to

• Provide training and coaching for new hires, including business knowledge and procedure, call/email/chat handling process, platform features, soft skills training and organization culture
• Provide refresh and upskill training for tenure advisor, including business and procedure update, soft skills and communication skills training
• Manage and track training quality and effectiveness
• Follow training related SOPs, hand in training and coaching documentations in time to manage and report training progress
• Training courses development such as new product/new system, soft skills training materials Communicate/discover training needs, develop the training schedule
• Class management and keep close cooperation with service teams to continuously output qualified employees in line with the job requirements for the team
• Conduct training satisfaction surveys, get feedback from the trainees and analyze improvements and opportunities
• Ability to work as part of a team or individually, with initiative
• Complete other tasks and other training projects assigned by training supervisor

• Bachelor’s Degree or above
• Proficiency in both verbal and written English and Malay
• Working experience in training or related functions. One of working experiences in Contact Center or Travel Industry is plus;
• Proficiency in presentation skill and good communication skill.
• Office software, such as Word, Excel, PowerPoint, Visio, X-mind, and being familiar with online training tools. Relevant online training experience is preferred.
• Self-motivated, strong learning ability and execution force

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Enjoy discounts for booking travel products at Trip.com
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at

As a Technical Trainer, you will be responsible for designing, delivering and managing technical training programs for dealer staff. You’ll play a critical role in upskilling the workforce on vehicle systems, diagnostics, tools and repair procedures ensuring high service standards across the network.

Key Responsibilities:

• Develop and deliver hybrid system training, including powertrains, batteries and control modules.
• Localize global training content to align with regional language, regulations and market requirements.
• Conduct in-person, online and hands-on sessions tailored to technical roles.
• Ensure high-voltage safety training complies with all regulatory standards.
• Assess trainee performance through written examinations and hands-on practical evaluations.
• Develop structured certification pathways for dealer technicians (e.g., EV Technician Certification Level 1–3).
• Plan and manage the annual training calendar to ensure all dealer staff meet skill requirements before new product launches.
• Provide expert guidance on complex diagnostics and repairs.
• Act as a technical liaison between dealerships and Headquarter, track training completion, collecting feedback and drive continuous improvement of training programs.
• Collaborate with Headquarter and Aftersales teams to ensure training initiatives support overall business goals.

Key Qualifications:

• Bachelor's degree in Automotive Engineering, Mechanical Engineering or a related technical field.
• 5+ years of experience in automotive service, technical training or a related field.
• Hands-on experience with diagnostics, repair procedures, and modern vehicle systems (including EVs and hybrids).
• Strong understanding of vehicle systems, including powertrains, high-voltage systems, and electronic control modules.
• Proficient in using learning management systems (LMS) and presentation tools (e.g., PowerPoint, video conferencing platforms).
• Excellent communication, presentation, and facilitation skills.
• Ability to simplify complex technical concepts for varied audiences.
• Skilled in evaluating learning effectiveness and providing constructive feedback.
• Strong organizational skills to manage training calendars and logistics.

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Responsibilities:

• Facilitate a new hire class during pre-process and process training
• Facilitate necessary or required annual upskilling or refreshers with existing resources
• Create and facilitate knowledge tests with existing Specialists and Support group in Operations
• Complete all training requirements based on the program’s specifications
• Coach new hire Specialists on their overall training and nesting performance
• Conduct mock scenarios on all channels available
• Govern the nesting process and complete deliverables on time
• Assess new hire performance during Nesting and mitigate with appropriate actions when necessary
• Conduct a Training Needs Analysis after 30 to 60 days of out-of-gate performance
• Work with the Training Manager or Training Supervisor on needed adjustment in the Training Curriculum
• Assist in creating and developing training materials when necessary
• Follow all steps of BEST T&D

Requirements:

• Bachelor’s degree or equivalent experience in a call centre or business-related field (e.g., management, sales, tourism)
• Minimum of 2 years Training Experience in a BPO setting
• Working experience with a premium account with either B2C or B2B is preferred.
• Knowledge on connected cars applications or any car-related process or CRM is an advantage.
• Knowledge on instructional design is an advantage.
• Usage of MS Office
• Typing speed: 30 wpm
• Language level
  • C2 Level in English Proficiency on both verbal and written communication
  • C2 English + Mandarin is an advantage.
  • C2 English + Bahasa is an advantage.