855 Senior Partners jobs in Malaysia

This role will be responsible for working closely with the Senior Director, Commercial in executing the market strategy with key bank partner(s), driving profitable revenue growth & identifying opportunities to expand PayNet solutions and services.

Responsible for setting account management plans & sales strategies in relation to the key bank partner account(s) that are aligned with corporate scorecard KPIs for achieving sales goals, driving market share, volume and revenue growth.

Leads and manages customer relationships at multiple levels and across different business lines & works to identify opportunities & partner needs, as well as to seek support to enable new PayNet products and services.

KEY AREAS OF RESPONSIBILITIES

Relationship Management:

• Develops & expands relationship with working & senior level stakeholders of the key bank partner(s). Responsible for complex negotiations & works with key bank partner(s) on the execution process; delivers on commitments of agreed initiatives, including enablement of new PayNet product/service.
• Proactively promote PayNet products/services amongst key bank partner(s)

Solution Selling :

• Understanding the key bank partner's unique business requirements, co-develop & offering tailored solutions that optimize customer satisfaction, as well as meeting the partner’s expansion & growth strategies.

Account Management:

• Develops & implements business plans including business development, marketing, product management & R&D, where relevant. Working closely with the key bank partner(s) to establish, execute & report progress of the committed business plans.

QUALIFICATION & EXPERIENCE

Minimum Qualifications

• Minimum bachelor’s degree in finance, accounting, business administration, or any related field.
• Minimum 8 years working experience in payments industry, including with international card schemes
• Strong interpersonal and communication skills (both verbal and written) in English, Bahasa Malaysia, and other languages

Additional Requirements

• Prospecting and closing skills, solution selling and presentation Skills, and Professionalism
• Demonstrate exceptional competencies such as teamwork, creative problem-solving, flexibility, results-driven, interpersonal, and negotiation skills
• Energetic, highly adaptable and independent person with excellent organizational skill
• High level of attention to detail and accuracy

Product & Market Knowledge

• Displays a comprehensive understanding of PayNet's products or services, including their unique selling points and competitive advantages.
• Exhibits extensive knowledge of the target market, including customer needs, pain points, and buying behaviors.
• Able to effectively communicate the value of the products or services to different customer segments.
• Able to conduct thorough competitive analysis, identifies market opportunities, and contributes to strategic decision-making.

Problem Solving & Solutioning (including analytics skills)

• Demonstrates a high level of analytical thinking and problem-solving ability.
• Able to effectively identify and analyze complex problems, considering multiple perspectives and potential solutions.
• Utilizes a range of problem-solving techniques and tools to generate innovative and practical solutions.
• Applies analytics skills to gather, analyze, and interpret data with a high degree of accuracy and relevance.
• Makes informed decisions based on data-driven insights and critical reasoning.

Project Management

• Demonstrates proficiency in all aspects of project management.
• Effectively manages complex projects with multiple stakeholders and dependencies.
• Balances competing priorities and makes informed decisions.
• Applies advanced project management techniques to optimize project outcomes.
• Manages project teams, assigns responsibilities, and motivates team members

Business Development

• Extensive knowledge of business development principles and strategies.
• Eroficient in conducting comprehensive market research and analysis.
• Strong relationship building and networking skills.
• Demonstrates expertise in sales and negotiation, closing deals, and building partnerships.
• Able to independently develop and execute business development plans.
• Experienced in project management and coordinating cross-functional teams.
• Able to evaluate financial viability and risks associated with potential opportunities.

Stakeholder Management

• Conducts comprehensive stakeholder analysis, considering the potential impact and risks associated with each stakeholder.
• Develops and implements proactive stakeholder engagement strategies.
• Builds strong and collaborative relationships with stakeholders, fostering trust and mutual understanding.
• Effectively negotiates and manages competing interests among stakeholders.
• Proactively addresses stakeholder concerns and incorporates their feedback into decision-making processes.

Change Management

• Demonstrates a high level of proficiency in change management practices.
• Leads change initiatives and develops comprehensive change management plans.
• Actively engages with stakeholders, addresses resistance, and builds support for change.
• Provides guidance and coaching to others involved in the change process.

Relationship Management (including Protocol)

• Exhibits a strong understanding of professional etiquette and protocol and consistently applies them in various contexts.
• Displays a high level of cultural sensitivity and adjusts behavior effectively when interacting with individuals from diverse backgrounds.
• Communicates confidently and effectively, adapting communication style effortlessly to different audiences.
• Proactively builds and maintains professional relationships, demonstrating trustworthiness and reliability.
• Effectively manages conflicts, seeking win-win solutions and maintaining relationships even in challenging situations.

Collaboration & Opportunity Navigator

• Exhibits a high level of skill in collaborating with diverse teams and individuals.
• Facilitates collaboration by encouraging open communication, active listening, and constructive feedback.
• Proactively identifies and pursues opportunities for growth, innovation, and improvement.
• Shows the ability to navigate complex environments and adapt strategies to changing circumstances.
• Displays exceptional verbal and written communication skills.
• Employs advanced persuasion techniques to influence and negotiate successfully.
• Excels at active listening, demonstrating empathy and understanding.
• Adapts communication style to build rapport and establish connections.
• Effectively delivers presentations and speeches with confidence and impact.
• Anticipates and addresses potential objections or resistance.

Personal Professional Branding & Positioning

• Well established personal brand that aligns with career goals and values
• Consistently showcase expertise and thought leadership through various channels such as socmed, speaking engagements and published works
• Actively seek opportunities to differentiate themselves from others in their fields and effectively position themselves as industry leaders.

Analytics & Reporting

• Monitor the performance of transaction volume and value through periodical analysis submission by Participants for reporting to Management to ensure achievement of the target stipulated in the business plan.
• Prepare and draft relevant reports to the Management, Board of Directors and Participants on periodical basis
• Possess knowledge of relevant data sources and systems.
• Analyse data to identify potential trends and issues (e.g. overall transaction volume & value).
• Propose recommendations and takes necessary actions (e.g. process improvements) to address organisational challenges (e.g. declined transactions)

Embark on an exciting career journey with Payments Network Malaysia Sdn Bhd (PayNet), the heartbeat of Malaysia's financial markets!

As the national payments network and a pivotal infrastructure for Malaysia’s dynamic financial markets, PayNet is a linchpin in advancing the nation’s digital economy.

Our comprehensive suite of retail payment solutions - encompassing DuitNow (QR and P2P), JomPAY (Bill Payments), FPX (Online), MyDebit (Domestic Debit), MEPS (ATM), and IBG (Interbank GIRO) - not only offer wide accessibility but are seamlessly integrated into the fabric of daily life in Malaysia. These services have revolutionised the way Malaysians handle financial transactions, marking a significant leap in consumer convenience and efficiency.

At PayNet, our focus is on providing a safe, efficient, and innovative payments system. We are dedicated to improving and managing payment services that meet the evolving needs of consumers and businesses. Our work ensures the stability and reliability of Malaysia’s financial system, supporting the growth of the economy.

Learn more about our work and how we are contributing to Malaysia's financial future at

Join us in embracing digital payments and advancing Malaysia's financial landscape.

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Tarro Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia

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Join to apply for the Coordinator, People Business Partners role at Tarro

Tarro Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Coordinator, People Business Partners role at Tarro

About Us

Here at Wonders we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi-product ecosystem offering AI-enabled order taking, delivery enablement, payment solutions, and point-of-sale software. At Wonders, we use a combination of bits (technology) and atoms (people) to solve real world problems facing small business owners.

About Us

Here at Wonders we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi-product ecosystem offering AI-enabled order taking, delivery enablement, payment solutions, and point-of-sale software. At Wonders, we use a combination of bits (technology) and atoms (people) to solve real world problems facing small business owners.

We obsess over placing our customers first and working backwards from there. When our customers succeed, we succeed. The restaurant industry in the US is over a $1 trillion total addressable market (TAM), but remains relatively underserved by technology. Large chains are able to afford expensive tech that gives them a huge advantage; we believe that small restaurant owners deserve access to the same technologies at an affordable price.

Wonders has been profitable for nearly a decade and seen 5x revenue growth in the last three years. As of our last fundraising round in mid-2022, we were valued at $450M and have since seen substantial growth across customer acquisition, product development and company headcount. Thousands of loyal restaurants have entrusted Wonders with their success, and together we have supported nearly 20 million customers. We are proud to be named one of Built In’s top companies to work for in 2023.

To learn more about our culture, values and how you can be a part of helping mom & pop restaurants thrive, please visit us here! Helping Independent Restaurants Thrive.

What We’re Looking For

We are looking for an efficient Coordinator for People Business Partners to provide administrative and operational support to the Sr. Manager of People Business Partner with the execution of talent management programs and processes. The programs are focused on attracting, retaining and developing top talent at Tarro. The position requires excellent organizational skills, attention to detail, and the ability to handle confidential information with discretion.

What You’ll Accomplish

• You will provide assistance in handling disciplinary cases, employee grievances, and performance improvement plans (PIPs).
• You will assist in creating various disciplinary documents, including Warning letters, PIP letters, Show Cause Letters, Notices of Inquiry, and others are assigned
• Maintain and update all trackers and reports utilized by the People Business Partner team to ensure accurate and timely information.
• You will oversee and process employment confirmations and probationary period extensions for employees, ensuring timely and accurate completion of all related procedures.
• Ensure that managers consistently adhere to the 30-60-90 Day New Hire Check-In process, maintaining timely and thorough completion at each stage.
• Conducts exit interviews with departing employees.
• Other tasks as may be assigned
  
  

About You

• You have 2 to 4 years experience as an HR coordinator/ associate or relevant human resources/administrative position and able to work a 4am - 1pm shift.
• You have a startup or SME background will be ideal. Roll their sleeves up and deep dive on solutions will be appreciated.
• You have a degree or professional certification with relevant experience will be considered.
• Experience working in data, reporting and analytics
• You have outstanding communication and interpersonal skills.
  
  

Bonus Points

• You have experience at a data driven organization with experience in Excel reporting.
• You have conflict resolution experience (ideal) not necessary.
• You have the ability to converse and write in Mandarin (preferable)
  
  

Wonders is committed to hiring the best team to empower small businesses to thrive. We believe that a diverse workforce is paramount to our success. We welcome talent from all backgrounds - including but not limited to - race, sexual orientation, gender identity, age, nationality, religion, veteran status, political affiliation, and disability.

If you do not meet all the requirements listed above which candidates rarely do, don't worry. We still encourage you to apply!

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Administrative
• Industries Software Development

Referrals increase your chances of interviewing at Tarro by 2x

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Intern, HR Business Partners
**Intern, HR Business Partners**
**Values & Innovation**
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
**Purpose of Role**
The HRBP Intern (6 months internship) supports the HRBPs to administer various Human Resources policies, procedures, and processes in accordance with laws, standards and government regulations in Malaysia.
**Your Impact**
- Work with Country HRBPs on recruitment for corporate and retail teammates. Provide administrative support to high volume corporate TA Partners on the end-to-end recruiting process.
- Provide project management and analytical support to the HRBP team for core HR processes (compensation, performance management, talent management, ad hoc reporting and research, etc.)
- Partner with HRBP to communicate and administer various Human Resources policies, procedures, and processes in accordance with laws, standards and government regulations.
- Provide administrative support, as needed to HRBP and Commercial Director. (Including creating and maintaining organizational charts, some scheduling, coordination, and preparation for key meetings).
- Support on SAPAC personnel reports
- Support on retail personnel reports and provide the analysis (headcount, recruitment status, KPIS (turnover, productivity, bonus rate, payroll %, HC, etc.), rostering and propose action plan)
- Ensure compliance with local labour laws & advisories
- Partners with Retail Ops in counselling retail teammates with issues
- Support HR Operations with an end-to-end payroll process for all teammates
- Gather documentation for terminations and resignations and ensure that all documentation is returned for timely processing.
- Assist with onboarding of new teammates in partnership with Recruiter, Onboarding team, and Hiring Manager
- Schedule/conduct exit interviews and analyze data & make recommendations for continuous improvement
- Oversee & manage all teammates' engagement activities and recognition programs for retention.
- Promote & establish a positive teammate experience; drive the UA culture through all levels of the business unit
- Office management duties as required
**Qualifications**
- Bachelor's degree in HR or related field preferred
- Good generalist experience in most functional areas - Employee Relations, Employment Law, Staffing, Compensation, Organizational and Educational development
- Some knowledge of HR processes including payroll, performance management, talent management, compensation, training and organizational development.
- Able to work with others to maintain and build cross-functional (internal and external) relationships
- Good written and oral communication skills.
- Strong organizational skills, ability to effectively disseminate information in a clear and concise manner.
- Strong Microsoft Office skills, proficiency with HR systems
- Strong organizational skills to balance and prioritize work
- Good communication, negotiation & stakeholder management skills
- Ability to work independently, strong multi-tasking ability and detail-oriented
**Workplace Location**
- Location: Kuala Lumpur
- Return to Work Designation: 3 days week in-office, 2 days work-from-home.
**Benefits & Perks**
- Rookie Merchandise Items
- Pro-rated Annual Leave
- Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community
- Rookie Training Course
- Company activities; Sport Challenge
**Our Commitment to Diversity**
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.
Requisition ID: 160975
Location:
Kuala Lumpur, Kuala Lumpur, MY, 50250
Business Unit: Internships
Region: APAC
Employee Class: Full Time
Employment Type: Salaried
Learn more about our Benefits here

Tarro Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

Join to apply for the

Coordinator, People Business Partners

role at

Tarro Tarro Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia Join to apply for the

Coordinator, People Business Partners

role at

Tarro About Us

Here at Wonders we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi-product ecosystem offering AI-enabled order taking, delivery enablement, payment solutions, and point-of-sale software. At Wonders, we use a combination of bits (technology) and atoms (people) to solve real world problems facing small business owners. About Us

Here at Wonders we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi-product ecosystem offering AI-enabled order taking, delivery enablement, payment solutions, and point-of-sale software. At Wonders, we use a combination of bits (technology) and atoms (people) to solve real world problems facing small business owners.

We obsess over placing our customers first and working backwards from there. When our customers succeed, we succeed. The restaurant industry in the US is over a $1 trillion total addressable market (TAM), but remains relatively underserved by technology. Large chains are able to afford expensive tech that gives them a huge advantage; we believe that small restaurant owners deserve access to the same technologies at an affordable price.

Wonders has been profitable for nearly a decade and seen 5x revenue growth in the last three years. As of our last fundraising round in mid-2022, we were valued at $450M and have since seen substantial growth across customer acquisition, product development and company headcount. Thousands of loyal restaurants have entrusted Wonders with their success, and together we have supported nearly 20 million customers. We are proud to be named one of Built In’s top companies to work for in 2023.

To learn more about our culture, values and how you can be a part of helping mom & pop restaurants thrive, please visit us here! Helping Independent Restaurants Thrive.

What We’re Looking For

We are looking for an efficient Coordinator for People Business Partners to provide administrative and operational support to the Sr. Manager of People Business Partner with the execution of talent management programs and processes. The programs are focused on attracting, retaining and developing top talent at Tarro. The position requires excellent organizational skills, attention to detail, and the ability to handle confidential information with discretion.

What You’ll Accomplish

You will provide assistance in handling disciplinary cases, employee grievances, and performance improvement plans (PIPs). You will assist in creating various disciplinary documents, including Warning letters, PIP letters, Show Cause Letters, Notices of Inquiry, and others are assigned Maintain and update all trackers and reports utilized by the People Business Partner team to ensure accurate and timely information. You will oversee and process employment confirmations and probationary period extensions for employees, ensuring timely and accurate completion of all related procedures. Ensure that managers consistently adhere to the 30-60-90 Day New Hire Check-In process, maintaining timely and thorough completion at each stage. Conducts exit interviews with departing employees. Other tasks as may be assigned

About You

You have 2 to 4 years experience as an HR coordinator/ associate or relevant human resources/administrative position and able to work a 4am - 1pm shift. You have a startup or SME background will be ideal. Roll their sleeves up and deep dive on solutions will be appreciated. You have a degree or professional certification with relevant experience will be considered. Experience working in data, reporting and analytics You have outstanding communication and interpersonal skills.

Bonus Points

You have experience at a data driven organization with experience in Excel reporting. You have conflict resolution experience (ideal) not necessary. You have the ability to converse and write in Mandarin (preferable)

Wonders is committed to hiring the best team to empower small businesses to thrive. We believe that a diverse workforce is paramount to our success. We welcome talent from all backgrounds - including but not limited to - race, sexual orientation, gender identity, age, nationality, religion, veteran status, political affiliation, and disability.

If you do not meet all the requirements listed above which candidates rarely do, don't worry. We still encourage you to apply! Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Administrative Industries Software Development Referrals increase your chances of interviewing at Tarro by 2x Sign in to set job alerts for “Business Coordinator” roles.

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 18 hours ago Sales Admin Executive (Property Division)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 18 hours ago Kota Damansara, Selangor, Malaysia 1 hour ago Executive - Sales Administration (Fresh Grad are welcome to apply)

Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Relationship Manager - Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Assistant Manager, Business Development (Global Accounts)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Assistant Manager, Business Development (Commercial)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 18 hours ago Country Heights Damansara, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 2 months ago SME Key Account Manager (Client/Business Partner Management)

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Petaling Jaya, Selangor, Malaysia 2 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Sales Support & Admin - Senior Process Executive

Petaling Jaya, Selangor, Malaysia 6 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Relationship Manager / Key Account Manager - Fashion Cluster, Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Business Support & Operations Specialist

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Relationship Manager / Key Account Manager - Lifestyle Cluster, Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Shah Alam, Selangor, Malaysia MYR2,800.00-MYR3,500.00 12 hours ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,000.00-MYR4,000.00 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 18 hours ago Key Account Manager - Business Development

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Petaling Jaya, Selangor, Malaysia MYR2,000.00-MYR2,500.00 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

About us:

Here at Wonders, we build products that empower small brick-and-mortar restaurants by liberating them from the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our platform, empowering them to focus on creating a better experience for their customers while helping their business thrive. We obsess over placing our customers first and working backwards from there. When our customers succeed, we succeed! To learn more about our culture, values, and how you can be a part of helping mom & pop restaurants thrive, please visit us

here! What we’re looking for: We are looking for an efficient Coordinator for People Business Partners to provide administrative and operational support to the Sr. Manager of People Business Partner with the execution of talent management programs and processes. The programs are focused on attracting, retaining, and developing top talent at Tarro. The position requires excellent organizational skills, attention to detail, and the ability to handle confidential information with discretion. What you’ll accomplish: You will provide assistance in handling disciplinary cases, employee grievances, and performance improvement plans (PIPs). You will assist in creating various disciplinary documents, including Warning letters, PIP letters, Show Cause Letters, Notices of Inquiry, and others as assigned. Maintain and update all trackers and reports utilized by the People Business Partner team to ensure accurate and timely information. You will oversee and process employment confirmations and probationary period extensions for employees, ensuring timely and accurate completion of all related procedures. Ensure that managers consistently adhere to the 30-60-90 Day New Hire Check-In process, maintaining timely and thorough completion at each stage. Conduct exit interviews with departing employees. Other tasks as may be assigned. About you: You have 2 to 4 years of experience as an HR coordinator/associate or relevant human resources/administrative position and are able to work a 4am - 1pm shift. You have a startup or SME background, and the ability to roll up your sleeves and deep dive on solutions will be appreciated. You have a degree or professional certification; relevant experience will be considered. Experience working in data, reporting, and analytics. You have outstanding communication and interpersonal skills. Bonus points: You have experience at a data-driven organization with experience in Excel reporting. You have conflict resolution experience (ideal, but not necessary). You have the ability to converse and write in Mandarin (preferable). If you do not meet all the requirements listed above, which candidates rarely do, don't worry. We still encourage you to apply! Wonders is committed to hiring the best team to empower small businesses to thrive. We believe that a diverse workforce is paramount to our success. We welcome talent from all backgrounds - including but not limited to race, sexual orientation, gender identity, age, nationality, religion, veteran status, political affiliation, and disability.

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POSITION SUMMARY

1. Responsible for business development and growth KPI of Mobility Partners in Malaysia

2. Proactively target market opportunities to open new sales in all business lines.

3. Develop strategic plans to increase attachment rate and penetrate for cross sell opportunities.

4. Client account management and retention.

5. Responsible to monitor the P&L of each contract.

6. Gather market info and updates, including competitor activities and SWOT analysis.

7. Coordinate inter-department collaboration effectively to ensure great customer onboarding/offboarding experience and day-to-day account management.

8. Attend to clients day-to-day requirements promptly, conduct and prepare for monthly business review.

• DIMENSIONS OF ROLE
  The role is to be responsible for identifying business opportunities, presenting to clients, onboarding and day-to- day account management.

KEY RESPONSIBILITIES
1. Self-motivated with strong and nimble business acumen to target prospective clients.

2. To deliver business proposals and confident in conducting client presentation professionally.

3. To work with complex or large territory/account, products/services, sales, or account management  processes.

4. Exercise reasonable authority/opportunity to set and negotiate product/service terms.

5. Knowledge sharing with colleagues, to train and mentor junior staff.

6. Ensure good governance in business management and keep proper records.

7. Flexibility in adapting to departmental plans and priorities to address resource and operational  challenges.

SKILLS AND EXPERIENCE

Experience:

1. Minimum Degree holder.

2. At least 5 years experience in the assistance related industry / insurance industry insurance company.

3. Excellent in analytics, ability to analyse performance and provide strategies.

Technical/ Functional Knowledge, Skills and Abilities:

1. Write and read good English

2. Proficient in Microsoft Office applications such as Excel and PowerPoint

3.  Write and read Bahasa Malaysia / Mandarin would be an added advantage

Other Role Specific Competencies:

1. Excellent interpersonal and communication skills, active listening skills and the ability to build rapport/ relationships with client and internal teams

2. Must be able to work independently while contributing to a strong teamwork environment

3. Possess strong business sense, good client servicing and presentation skill

4. Self-disciplined, Analytical, problem solver and good time management.

3 weeks ago Be among the first 25 applicants

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About Sleek

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

About Sleek

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

• Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with :5% market share of all new business incorporations
• Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service
• FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses
  
  

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 500 staff with an intact startup mindset.

We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years. Sleek has been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia.

Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

Some Other Great Things About Working At Sleek.

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We have zero tolerance for anyone that is aggressive or mean - we are committed to creating and nurturing a diverse and inclusive environment.

Flexibility: If you need to start early or start late to cater to your family or other needs, we don't mind, so long as you make key calls, get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year

Personal growth: You'll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you'll be making decisions, making mistakes and learning. There's also a range of internal and external facing training programmes we run. We're also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we've been committed to building Sleek as a force for good. In just over 5 years, we've joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.

Position Duties

• You will lead and manage a high volume of portfolio of accounting clients and be the key point of contact for all your clients.
• You will hence be accountable for the quality of service deliveries, timeliness, accurate billings, managing client relationships, maintaining good rapport with clients, and having the ability to achieve client satisfaction and retention
• You must be able to plan your work effectively and efficiently, and provide effective leadership, supervision and guidance to staff to ensure deliverables are in accordance with the scope of services and timelines. This includes but not limited to corporate secretarial, accounting, tax, payroll, GST, immigration, mailroom, and nominee director services.
• From the start of your engagement, you must be able to demonstrate expertise in primary accounting frameworks and in relation to financial reporting matters as regulated by ACRA. You must also have sufficient knowledge on the regulatory requirements of various company set-ups in Singapore, mainly that of private limited companies
• You are required to gain a comprehensive understanding of client operations, processes, and business objectives and utilise that knowledge on engagement
• For assigned clients, you must have the ability to review and/or prepare management accounts and schedules, corporate tax computation, payroll reports, GST reports and other statutory filings, and ensure its accuracy and completeness before delivering to clients
• The knowledge that you have will enable you to provide basic consultancy advice to clients on various accounting, tax, payroll and corporate secretarial matters
• One of your key responsibilities is to prepare Unaudited/Group Unaudited Financial Statements and XBRL for clients with zero error
• You must adhere to the highest degree of professional standards and strict client confidentiality
  
  

Requirements

• Recognised degree/diploma in Accountancy
• Preferably professionally certified with ACCA, CPA, or CA qualification
• Preferably 2-3 years of relevant working experience for professionally certified candidates, 5-7 years of relevant working experience for candidates who are not / yet to be certified
• Good understanding of SFRS and Singapore regulatory compliance
• Hands-on experience with Google workspace and Microsoft applications
• Experience with cloud accounting software, Xero will be a definite plus, preferably at least a year of experience in Xero
• Resourceful and experience with various productivity software applicable to facilitate daily works
• Self-motivated, positive attitude, proactive and detail-oriented
• Love meeting people and have great interpersonal and communication skills
• Able to adapt to VUCA way of thinking and contribute to process improvement efforts
• Able to work under pressure and meet tight deadlines
• Immediate availability is preferred
  
  

Benefits

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company's success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Other
• Industries IT Services and IT Consulting

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Senior Financial Accountant/ Finance Manager

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

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Alphabet Managed Solutions Sdn Bhd is seeking junior-level Client Management Assistants to help manage the clients' profiles in the company's systems and to provide expert service through written messages.

The work and communication will be carried out in 100% written English. Strong English reading and writing literacy is required.

Qualifications & experience

• Excellent English writing and reading skills (IELTS 7.0/MUET Band 4 equivalent or above)
• Strong attention to details
• Strong computer literacy, familiar with MS Office Suite

Tasks & responsibilities

• Screening and replying to client's service inquiry emails
• Converting information from incoming inquiries to the client management system
• Categorizing client inquiries and directing messages to appropriate team members
• Filing client profiles in the company client management system
• Assisting organizing client profiles by priorities
• Assisting in contract-signing and signed contract filing into the company database
• Assisting other administrative and documentation tasks as requested by supervisors
• 10 annual leaves plus 11 holidays per year
• Medical claim RM 1200.00 per year
• Performance-based annual bonus of 0.5 - 1.0 month salary

Start Date : Immediately

Schedule:

• Monday to Friday

Supplemental Pay:

• Yearly bonus

Application Question(s):

• Do you have to serve any notice period, and if you do, how long is your notice period?

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Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

As part of the world’s leading international bank, HSBC Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, broker-dealers, asset management companies, insurance companies, pension and sovereign wealth funds, HSBC Securities Services offers a range of fund administration, global custody and direct custody and clearing services.

We are currently seeking an experienced professional to join our Trustee team in the role of Client Management Manager

Principal Accountabilities

• To drive business initiatives and grow the Trustee business through client-centric relationship management as well as consultative-led approach.
• Serve as local point of contact for operational and service delivery matters including change requests, ensuring timely and effective communication.
• Develop and maintain strong relationships with executive-level client engagement to understand their needs and services, across multiple stakeholders
• Conduct regular check-ins, ensuring strategic alignment and client satisfaction across Trustee and overall Securities Services.
• To be responsible for marketing-related activities to further strengthen market positioning and HSBC brand equity
• Responsible for Client Service Reviews, Due diligence, client RFPs, RFIs, SLAs.
• Monitor client accounts and ensure that all transactions comply with agreements and pertinent regulations.

The above is complemented by the following responsibilities: -

• Act as the main point of contact and escalation for inquiries and concerns; coordinate with internal teams for effective service delivery.
• Prepare and deliver presentations and reports to clients as necessarily
• Collaborate with risk stewards and product partners to resolve complex client needs
• Stay abreast on relevant laws and regulations affecting trust management in Malaysia.
• Ensure adherence to compliance frameworks and risk management protocols
• Manage and coordinate client change requests, including onboarding new funds, system enhancements and reporting changes.
• Act as liaison between the client and internal departments (Ops, IT, Risk, Legal etc) to ensure timely execution.
• Track progress and provide regular updates to clients and internal leadership
• Work closely with Operations to investigate and resolve client issues quickly and thoroughly.
• Monitor service levels and proactively address potential service concerns/risks.
• Drive client satisfaction initiatives and lead service review discussions.
• Identify opportunities for service improvement or expansion of business.
• Create presence in the industry and to keep abreast of new developments (i.e. product, regulation, competitors and opportunities)
• Good interpersonal skills in handling both external (business relationships) and internal (problem solving) stakeholders.
• Good understanding of relationships and idiosyncrasies of clients, managers, peers and external parties
• Good networking skills with industry participants and regulators
• Well organised with an ability to prioritise effectively

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