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Job description

Why join us?

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Business Analyst.

Global Change Delivery (GCD) Business Analysts are at the centre of how GCD shapes, delivers and embeds change working with the business and our delivery partners. They are typically responsible for Requirements Management, Design, Change Management and Implementation Management. Business Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options. In systems related projects and programmes, the role holder will support Software Delivery and IT Operations with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions. The Business Analyst's Change Management activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g., communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. Business Analysts are also responsible for Implementation Management, including planning, controlling and reporting on implementation of the change 'product', focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot). In reengineering projects, they work closely with the Process Consultants in analysing and re-engineering world class business processes. Business Analysts will often lead design workstreams or teams, managing other GCD Analysts, SMEs and resources from our delivery partners.

What you'll do:

• Content heavy role – Business Analysts must demonstrate strong business knowledge and sound business sense, and stay abreast of the industry, business-wise and technology-wise.
• Stakeholder complexity – Business Analyst will often need to gather requirements and agree designs across business stakeholders, dealing with different interests and resolving disagreements and conflicts, and sometimes needing to challenge poor requirements and design decisions. They will often attend and lead these meetings or workshops with no GCD supervision.
• Multi-disciplinary – Business Analysts need to able to shape business requirements and solution designs.

Value Creation:

• Employs an improvement mindset to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and/or resolved.
• Brings structure and order to undefined problems and/or large-scale problems, making them easier to address and solve.
• Uses systemic thinking and creativity in devising solution options.
• Evaluates relative costs, benefits and obstacles of potential solutions before implementing.
• Articulates or translates complex information in clear, meaningful and structured way to suit audience.
• Understands the Group's priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward.
• Questions small-scale business decisions that do not demonstrate alignment to the Group's commercial strategy.
• Anticipates issues and risks and acts to mitigate these quickly; handles any unforeseen roadblocks swiftly and effectively.
• Thinks ahead to identify potential risks to service or performance and deals with them proactively effectively manages review processes to identify quality issues early.
• Builds effective working relationships with analysis and design teams in our delivery partners and works well with external.

Operational Performance:

• Defines requirements management processes and designs detailed business solutions and structures based on business requirements, challenges business intent in a constructive manner.
• Identifies areas of impact on the target operating model and designs activities to mitigate impact.
• Manages requirements traceability through design and delivery.
• Utilises financial skills to develop a high-level business case, considering investment and high level benefits.
• Manages the change implementation activities, including business readiness assessment (i.e. avoiding multiple change clashes), implementation pilot (including approach and checklists) and actual implementation (including reporting status and issues).
• Manages the change audience through the commitment curve with communications, training and development.
• Supports reengineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost).
• Supports the programme management with impact assessment for change requests on design, scope, time, budget or effort on programme plan and provides accurate estimates for handling new requirements, design changes and scope.
• Supports project or programme resourcing activities.
• Allocates tasks and objectives to other analysts on a project or programme.

Capability and People Development:

• Identifies and shares the resource requirements of the project, to the Program Manager requesting the appropriate skill set and/or experience.
• Defines high level responsibilities and objectives for members of their project team and ensure the individuals are being used in accordance with their skills and resource request.
• Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams.

Requirements

What you will need to succeed in the role:

• Fluent (reading, writing, speaking) in Mandarin and Cantonese are preferred because the role requires candidates to interact with Mandarin-Cantonese speaking clients.
• Good understanding of Global Change Delivery Business Transformation Frameworks and best practice techniques.
• A thorough understanding of the purpose, values, culture and fundamentals of Global Change Delivery.
• Outstanding understanding of HSBC Group structures, processes and objectives.
• Very strong knowledge of the external environment –regulatory, political, competitors etc.
• Basic Business reengineering knowledge.
• Business analysis, requirements gathering and design techniques.
• Change management and implementation management techniques and approaches.

What additional skills will be good to have?

• Proven track record as an outstanding analyst, consultant and/or project manager.
• Overall financial services industry knowledge with specific functional expertise.
• Extensive experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects.
• Exposure to business case development and a sound understanding of how design enablers underpin business benefits.
• Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc).
• Effective communication, inter-personal and negotiating skills.
• Excellent decision making and problem-solving ability.
• Sound judgmental skills to identify and resolve problems.
• Experience of managing resources using appropriate communication, delegation and planning skills.
• Ability to motivate and lead people, employing appropriate management styles.
• Proven ability to work across regions whilst maintaining a global perspective.
• Proven ability to work with senior stakeholders and business sponsor.

Basic Job Purpose

Support Technology to manage and implement projects and enhancements in accordance with
SDLC within the approved timeline and budget. Responsible to manage the resources and
coordinating the efforts of team members and third-party contractors or consultant in order to
deliver the project according to plan. To make sure regular update on the progress of the projects
to management and team members.

Principle Accountabilities
1. Accountable for delivery of specifics IT projects according to organization strategy and
direction.
2. Lead the planning and implementation of IT projects.
3. Facilitate the definition of project scope, goals and deliverables.
4. Develop project plans, define and schedule project activities and resource requirements.
5. Manage and track progress of cross-cultural IT teams and vendors on deliverables, costs,
schedule inter-team project dependencies, risks and issue using appropriate tools.
6. Develop and deliver progress reports, proposals, requirements documentation, and
presentations.
7. Effectively communicate project expectations to team members and stakeholders in a timely
and clear fashion.
8. Constantly monitor and periodically report on progress of the projects, problem encountered
and proposed solutions to all stakeholders.
9. Implement and manage project changes and interventions to achieve project deliverables.
10. Ensure deliverables are in compliance with organization’s policies, quality standards and
regulatory requirements.
11. Manage project financials to ensure that project is delivered within the budget.
12. Manage vendor relationship, including vendor contract negotiation and contract
management.
13. Coach, mentor, motivate and supervise project team members and contractors, and influence
them to take positive action and accountability for their assigned work.
14. Conduct project post-mortems and create a recommendations report in order to identify
successful and unsuccessful project elements.
15. Assist in identifying improvement areas in organization’s project management processes

Working Relationship
Internal Contact:

Most Frequent Contacts

1. Business user
   a. Asset Management
   b. ASNB
   c. Property
   d. Support Function
   2. Technology team
   3. Financial and Management
   Audit Department
   4. Compliance Department

Nature or Purpose

Defining the Business Requirement
Document with Business User
Defining the Functional Specifications, testing
and CR with Technology team.
To ensure services or solution rolled out are
in compliant to regulatory requirements.
To update project progress update to all
stakeholders

External Contact:

Most Frequent Contacts

1. Vendor
   2. Third Party Contractor
   3. Consultant

Nature or Purpose

Defining the Functional Specifications,
Development and code delivery with Vendor
and Third Party Contractor.

Qualifications and Experience

Minimum Qualifications -Candidate must possess at least a Bachelor’s degree in
any computer related studies, preferably in Computer
Science or Information Technology.

Minimum Length of Working Experience -Minimum 7 years working experience with at least 4
years of solid project management experience.

Areas of Experience / Training Required -

1. Good Command of English (verbal and written)
   2. Experience in leading cross functional teams
   3. Familiar with standard Project Management
   Methodology & Life-Cycle.
   4. Proven track record of successful completion of
   projects.
   5. Possess Project Manager Professional (PMP)
   certification or PRINCE2 certification or any other
   project management certification.
   6. Strong computer skills with the ability to use
   Microsoft Office Products including Outlook, Word,
   Excel and Power Point

Competency & Skills;

1. Candidate must be independent, proactive working
attitude, results-oriented and a strong desire to
succeed.
2. Great leadership skills, interpersonal skills, self
motivated and customer-focused with an outgoing
personality and analytical mind.
3. Can conform to shifting priorities, demands and
timelines through analytical and problem-solving
capabilities.
4. Reacts to project adjustments and alterations
promptly and efficiently.
5. Flexible during times of change.
6. Ability to read communication styles of team
members and contractors who come from a broad
spectrum of disciplines.
7. Persuasive, encouraging, and motivating.

• Support and coordinate the E-Invoice implementation project across multiple countries (Belgium, Germany, Poland, etc.) to go-live in next year.
• Work closely with project managers, vendors, and internal stakeholders across different time zones.
• Monitor project plans, follow up on due dates, and ensure timely updates and deliverables.
• Track milestones, risks, and dependencies, escalating issues where necessary.
• Assist in transition and system migration activities as guided by the lead project manager.
• Prepare and update project documentation, status reports, and presentations for management.
• Participate in virtual meetings with the stakeholders.
• Coordinating across different departments and ensure smooth communication flow between finance teams, IT teams, or external vendors.
• Contribute to the continuous improvement of project management practices and governance.

To be successful in this role::

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• At least 3 – 4 years of working experience in project management, consulting, or finance-related projects.
• Familiar with Microsoft Project Plan, Smartsheet, or similar project tracking tools.
• Familiar with transition, system migration, or global implementation projects preferred.
• Good communication skills to liaise with stakeholders and teams.

For those who have what it takes, please apply online or send in your profile to:

Consultant: Fiona Yong

Email:

Tel :

For more job opportunities, please visit

OUR SERVICE FOR JOB SEEKERS IS FREE

Job Types: Full-time, Contract

Contract length: 5 months

Pay: RM8, RM9,500.00 per month

Benefits:

• Professional development

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)

Work Location: In person

Key Responsibilities:

• Lead and develop a team of business analysts supporting sales and operations initiatives.
• Design and maintain reporting frameworks to track KPIs related to sales performance, inventory, logistics, and customer demand.
• Collaborate with sales, marketing, supply chain, and finance to develop forecasts and performance dashboards.
• Identify trends and variances in sales and operational data; provide actionable insights to leadership teams.
• Streamline business processes across departments, leveraging analytics to drive efficiency and scalability.
• Oversee the development of business cases for new initiatives or operational changes.
• Manage end-to-end data lifecycle: from extraction and transformation to visualization and strategic recommendation.
• Ensure data accuracy, consistency, and timeliness in all reports and insights delivered to stakeholders.
• Support annual planning and quarterly business reviews with strategic and data-backed insights.
• Technology Integration: Work with the IT team to identify and implement technology solutions that enhance process efficiency and support business needs.
• Budget Management: Monitor and manage budgets related to process improvement projects, ensuring cost-effective use of resources.

Preferred Skills:

• Experience with S&OP (Sales & Operations Planning) processes
• Knowledge of demand planning, inventory management, and supply chain analytics
• Strong understanding of sales funnels, pipeline health, and quota planning
• Analytical skills and experience working with business intelligence tools and data analysis.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate with senior leadership and key stakeholders.
• Strong decision-making and problem-solving abilities.

Key Requirements:

• Education: Bachelor's degree in Business Administration, Operations Management, or related field (MBA preferred).
• Experience: Minimum of 3-5 years of experience in business process management, operations management, or similar roles, with at least 2 years in a senior leadership capacity.

Key Responsibilities

• Lead the end-to-end ERP project lifecycles, from discovery and planning through implementation and post-deployment support.
• Coordinate and align cross-functional teams across IT, Finance, Operations, and external vendors to ensure seamless project execution.
• Manage project scope, schedules, budgets, and risks using Agile, Waterfall, or hybrid methodologies.
• Facilitate workshops to align ERP solutions with broader business objectives and strategic goals.
• Oversee data migration, system integration, and comprehensive testing activities to ensure solution integrity.
• Ensure project deliverables meet quality standards, compliance requirements, and stakeholder expectations.

Qualifications

• Bachelor's degree (Full time) in Information Systems, Business, Engineering, or a related discipline; MBA or Master's degree preferred.
• Minimum 2+ years leading ERP implementations with project management experience is a plus.
• Proven success delivering ERP implementations would be advantages.
• Strong understanding of business processes in finance, supply chain, HR, and operations.
• PMP or PRINCE2 certification required; additional Agile or Scrum Master certification is advantageous.
• Excellent communication, leadership, and stakeholder management skills.
• Proficiency in English and Malay is required. Fluency Mandarin is a plus.

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We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.

Please Note: This posting is intended to collect candidate information for Halliburton’s talent pool, and is not considered an application. By completing the candidate profile, recruiters will have visibility to your information in order to contact you for a future related job opportunity. In addition to providing your information on this posting, we encourage you to create a Job Alert within our career site. The Job Alert allows you to select search criteria for positions that match your interest(s). Once positions are posted that match your search criteria, you will receive an email notification.

Under general supervision, has good knowledge and understanding of applicable science and technology, gained through formal education and work experience. Working with customers, demonstrates knowledge of existing and emerging technology and product areas. Communicates to individual clients how the use of technology solutions allow them to be more productive. Is able to articulate and apply solution for assignment delivery. As an individual contributes to project teams. Effectively plans and manages own workload to meet desired service level targets. Maintains a consistent client-focused approach with clients and/or individuals. Requires completion of an undergraduate degree in engineering, geoscience, computer science or business and a minimum of 3 years of experience.

Compensation Information — Compensation is competitive and commensurate with experience.

Location

Opportunities may exist in multiple locations.

Additional Locations for this position:

Requisition Number:

Experience Level: Entry-Level

Job Family: Operations

PSL: Landmark Software & Services

Full Time / Part Time: Full Time

Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

SKOP KERJA

-KEY IN DATA MELALUI SYSTEM KOMPUTER DAN MENGHUBUNGI INDIVIDU YANG MEMPUNYAI TUNGGAKAN DGN SYARIKAT KREDIT , PIHAK BANK , KEDAI DAN TELEKOMUNIKASI. NASIHAT UNTUK JELASKAN BAYARAN UNTUK KELUARKAN NAMA DARI REKOD CTOS ATAU BLACKLIST.

Job Type: Full-time

Pay: RM1, RM4,000.00 per month

Work Location: Remote

Role Description

This is a full-time on-site role for a Consultant located in Ipoh. The Consultant will be responsible for providing expert advice and guidance to clients, conducting research and analysis, developing strategic plans, and implementing business solutions. Daily tasks include meeting with clients, preparing reports, and ensuring solutions are tailored to meet client needs. The Consultant will also be responsible for project management and maintaining client relationships.

Qualifications

• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Experience in developing strategic plans and solutions
• Project management skills
• Ability to work independently and as part of a team
• Bachelor's degree in Business, Management, or a related field
• Experience in the consulting industry is a plus
• Proficiency in Microsoft Office Suite