1,453 Senior Advisor jobs in Malaysia

Business Development Advisor

Easystore

Posted 11 days ago

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Job Description

About you

You enjoy connecting with people, uncovering their needs, and helping them find solutions that make a difference to their business. Whether it's in person, over a call, or through email, you're confident in communicating clearly and persuasively .

You thrive in a fast-paced environment where no two days are the same, and you're motivated by hitting goals and making an impact . You take ownership of your work, follow up diligently, and don’t wait to be told what to do — you see opportunities and act on them .

You're also naturally curious, constantly learning about new industries, business models, and tools , so you can give valuable advice to every prospect you meet. Most importantly, you enjoy being part of a collaborative team , sharing ideas, and learning from others to continuously improve .

About the role As a Business Development Advisor, your main focus will be:
  • Identify & Engage Potential Customers — Reach out to businesses that could benefit from EasyStore and understand their retail or ecommerce needs.
  • Consult & Advise — Act as a trusted advisor, guiding potential customers through EasyStore’s solutions and showing how we can solve their challenges.
  • Manage Sales Pipeline — Track your leads, follow up regularly, and keep opportunities moving through the pipeline.
  • Demo & Present — Conduct product demos (both online and in-person), highlighting key features that fit each customer’s needs.
  • Close Deals — Work towards achieving individual and team sales targets, ensuring new customers successfully onboard with EasyStore.
  • Collaborate with Internal Teams — Work closely with marketing, customer success, and product teams to ensure a smooth handover after closing deals.
  • Stay Updated — Keep yourself up-to-date with product enhancements, industry trends, and customer pain points to continuously refine your sales approach.
Qualifications

You have:

  • 2-3 years of experience in sales, business development, or account management , preferably in SaaS, tech, retail, or e-commerce industries.
  • You’re comfortable managing a sales pipeline — tracking leads, follow-ups, and closing deals, ensuring no opportunity slips through the cracks.
  • You’re confident in conducting product demos and presentations , adapting your approach based on the audience, whether it’s a small business owner or a retail manager.
  • You excel at building trust with potential customers , positioning yourself as a helpful advisor, not just a salesperson.
  • You’re comfortable with sales targets and take pride in hitting (or exceeding) them.
  • You’re tech-savvy and can quickly learn new tools, from CRMs to product platforms — and you love staying on top of industry trends.
  • You’re adaptable — whether it’s jumping on an urgent lead, adjusting your pitch for a new industry, or handling objections , you handle it with confidence and professionalism.
  • Have experience selling ecommerce platforms, POS systems, or digital solutions to SMEs.
  • Have used CRM tools like Intercom, Crisp .
  • Love working with SMEs, retailers, and entrepreneurs , helping them grow their business with the right tech solutions.
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Business Development Advisor

Easystore

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

About you

You enjoy connecting with people, uncovering their needs, and helping them find solutions that make a difference to their business. Whether it's in person, over a call, or through email, you're confident in communicating clearly and persuasively .

You thrive in a fast-paced environment where no two days are the same, and you're motivated by hitting goals and making an impact . You take ownership of your work, follow up diligently, and don’t wait to be told what to do — you see opportunities and act on them .

You're also naturally curious, constantly learning about new industries, business models, and tools , so you can give valuable advice to every prospect you meet. Most importantly, you enjoy being part of a collaborative team , sharing ideas, and learning from others to continuously improve .

About the role As a Business Development Advisor, your main focus will be:
  • Identify & Engage Potential Customers — Reach out to businesses that could benefit from EasyStore and understand their retail or ecommerce needs.
  • Consult & Advise — Act as a trusted advisor, guiding potential customers through EasyStore’s solutions and showing how we can solve their challenges.
  • Manage Sales Pipeline — Track your leads, follow up regularly, and keep opportunities moving through the pipeline.
  • Demo & Present — Conduct product demos (both online and in-person), highlighting key features that fit each customer’s needs.
  • Close Deals — Work towards achieving individual and team sales targets, ensuring new customers successfully onboard with EasyStore.
  • Collaborate with Internal Teams — Work closely with marketing, customer success, and product teams to ensure a smooth handover after closing deals.
  • Stay Updated — Keep yourself up-to-date with product enhancements, industry trends, and customer pain points to continuously refine your sales approach.
Qualifications

You have:

  • 2-3 years of experience in sales, business development, or account management , preferably in SaaS, tech, retail, or e-commerce industries.
  • You’re comfortable managing a sales pipeline — tracking leads, follow-ups, and closing deals, ensuring no opportunity slips through the cracks.
  • You’re confident in conducting product demos and presentations , adapting your approach based on the audience, whether it’s a small business owner or a retail manager.
  • You excel at building trust with potential customers , positioning yourself as a helpful advisor, not just a salesperson.
  • You’re comfortable with sales targets and take pride in hitting (or exceeding) them.
  • You’re tech-savvy and can quickly learn new tools, from CRMs to product platforms — and you love staying on top of industry trends.
  • You’re adaptable — whether it’s jumping on an urgent lead, adjusting your pitch for a new industry, or handling objections , you handle it with confidence and professionalism.
  • Have experience selling ecommerce platforms, POS systems, or digital solutions to SMEs.
  • Have used CRM tools like Intercom, Crisp .
  • Love working with SMEs, retailers, and entrepreneurs , helping them grow their business with the right tech solutions.
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Finance Business Development Advisor

De Infinity Group

Posted 6 days ago

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Job Description

Job Requirements and Benefits
  • Minimum SPM with at least 1 year of working experience is welcome.
  • Only candidates who can communicate in Mandarin or Cantonese are encouraged to apply.
  • Fresh graduates are welcome to apply.
  • Good interpersonal and communication skills.
  • Proactive, positive, ambitious, and self-disciplined.
  • Able to work both as part of a team and independently.
  • Willing to travel.
  • Assist clients in achieving financial goals through wealth planning.
  • Provide business solutions and help clients manage financial risks.
  • Meet clients to offer finance and insurance advice.

Salary and Benefits:

  • Basic salary plus commissions, incentives, bonuses, and an incentives trip at least twice a year.
  • Company provides one-to-one on-field job training and professional knowledge development.
  • Opportunities to become a platform speaker.

Additional Benefits:

  • Training provided.
  • Performance bonus.
  • EPF, SOCSO, PCB contributions.

Note: Never share bank or credit card details when applying. Do not transfer money or complete unrelated online surveys. Report any suspicious activity.

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Training Advisor/ Senior Training Advisor

Kuala Lumpur, Kuala Lumpur Great Eastern Life

Posted 6 days ago

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Job Description

Job Number:

Discover the GREAT in your career.

As a LIFE company, our customers are at the heart of all that we do. Being one of Asia’s leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust isIntegrity, Initiative, andInvolvement – from the way we treat every customer relationship with honesty and transparency, to our proactive approach of delivering the best possible solutions in both life and general insurance.

Integrity, Initiative, andInvolvement is what guides us. It is what makes us do the right thing, take the lead, and choose ‘we’ over ‘me’. Our mission is to make life great for our customers because we understand what matters most to them, and we know how to help them protect it.

If you are looking to grow in an exciting career filled with opportunities and potential, we are seeking a professional to join our team as Training Advisor/ Senior Training Advisor (Agency Distribution) .

The Role:

  • Design, develop and implement relevant training curriculum align with Agency Training & Development path
  • Deliver, execute, and monitor implementation of all training and development initiatives to align with company’s objectives
  • Conduct post-training and follow up though coaching sessions for development intervention and activity management of agency managers to achieve their targeted results
  • Identify training and development needs and continuously enhance training programs in order to meet the training needs of agents
  • Propose to HOD on the measurement of the results by completing a post program or project evaluation to determine how well the results are achieved
  • Monitor implementation of training programs to ensure effective execution
  • Monitor and measure post-training performance to ensure delivering the desired post-training benefits, identify performance gaps and follow-up with appropriate remedial actions to close the identified gaps
  • Track and review training contents and continuously upgrade content to ensure materials are up to date and relevant
  • Participate in training-related events and special projects
  • Assist on other responsibilities assigned by the management from time to time
  • Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks
  • Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
  • Highlight any potential concerns /risks and proactively shares best risk management practices

The Person:

  • Bachelor degree of Business Administration, Insurance, Education or related disciplines
  • At least 3-5 years of working experience in life insurance and/or retail financial services business in the areas of Training, Sales or Marketing
  • Knowledge and qualification in financial planning is an added advantage, i.e. completed Registered Financial Planner (RFP) module, PCE & CEILI
  • Good training and presentation skills
  • Good coaching and mentoring skills
  • Enthusiastic, self-motivated and passionate in people development
  • High level of integrity, take accountability of work and good attitude over teamwork.
  • Take initiative to improve current state of things and adaptable to embrace new changes.

Great Eastern Malaysia is committed to Equal Employment Opportunity, and all qualified applicants shall receive a fair and equal consideration for employment.

Entity: Great Eastern Life Malaysia

Employment Type: Permanent

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

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Beauty Advisor

Kuala Lumpur, Kuala Lumpur GIVENCHY

Posted today

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Job Description

GIVENCHY WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Beauty Advisor

GIVENCHY WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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HRBP | People & Culture | Retail Hiring & Employee Experience | Luxury Beauty Industry |

A Givenchy Beauty Advisor is a professional who provides guidance and advice to clients on makeup, skincare, and fragrance. They also recommend products based on clients’ skin type, preferred style, and budget. Beauty Advisors must stay up-to-date on the latest beauty trends and techniques and collaborate with other team members to ensure client satisfaction.

MAIN RESPONSIBILITIES

  • Promote the use of Givenchy products and brand story.
  • Demonstrate the use of Givenchy products.
  • Achieve sales and other targets set by the Retail / Boutique / Counter Manager.
  • Provide excellent, professional, and personalized service to customers to increase brand loyalty.
  • Always maintain the highest standard of Brand image.

1.Sales and Customer Service

  • Demonstrate and promote the sale of the Givenchy Beauty products.
  • Achieve sales and other targets set by Retail / Counter / Boutique Manager.
  • Report sales figures to Retail / Counter / Studio Manager and Corporate Office.
  • Provide accurate skin profiling consultation and assessment to customers.
  • Educate customers on product information and application.
  • Establish and maintain excellent customer relations by providing prompt, professional, polite, and personalized services at all times.
  • Register, maintain and update customers in Point-of-Sale system.
  • Book appointments and perform skincare and make-up consultations.
  • Follow up on customers after product-purchase to ensure product satisfaction and build regular customer base.
  • Handle customer enquiries, complaints and product returns professionally and amicably.
  • Keep abreast about product / company / store information.
  • Actively participate in company corporate events, new product launches, photography make-up assignments, etc.

2.Maintenance and up-keeping of work environment

  • Actively participate in cleaning displayer units, tools, and testers throughout the day, and more thoroughly at night to prepare for next day’s business.
  • Maintain a clean and organized work area.
  • Maintain tester units in proper schematic order.
  • Clean or replace any broken or damaged products.
  • Maintain proper placement and condition of merchandise on counter, in stock room and maintained areas.
  • Inform management of any store maintenance issues.
  • Inform management of any Health and Safety issues which might lead to accidents.
  • Ensure availability of testers, printed materials, and counter supplies at all times.
  • Merchandise and display counters according to the marketing focus of the month and as directed by superior.
  • Always maintain the highest hygiene standard.

3.Personal Grooming

  • Uphold the highest standard of Givenchy image and always adhere to the Givenchy’s grooming and uniform guidelines.
  • Ensure that only the Givenchy’s products are used during working hours.

4.Inventory Management

  • Assist in stocking of all counter supplies and inventory daily as required.
  • Assist in merchandising and re-stocking all products on the floor in showcases and cabinets.
  • Arrange for product transfer from other stores if customer wants product currently unavailable at your counter / store.
  • Communicate low-stock and out-of-stock situations to Retail / Boutique / Counter Manager.
  • Assist in the proper rotation of stocks.
  • Maintain accurate stock records, conducts stock checks and report discrepancies to Retail / Boutique / Counter Manager.

5.Training

  • Pass all skill tests set by the Brand / Company.
  • Actively participate in all training sessions, meetings and corporate events.
  • Apply knowledge acquired from the training sessions to the boutique / counter.

6.Others

  • Adhere to established security procedures regarding the handling of cash and assets.
  • Establish good working relationships with team members to maintain an amicable and harmonious working environment.
  • Undertake all administrative duties assigned by Supervisor or Manager.
  • Any other tasks assigned by the Supervisor or Manager from time to time.

JOB REQUIREMENTS

  • Excellent communication and interpersonal skills.
  • Minimum of a 2-year working experience as a beauty advisor with evidence of consistent sales results. We also welcome fresh graduates and candidates with no prior experience who have a strong passion for the beauty industry and a desire to learn and grow with us
  • Proficient in English is a must.
  • Excellent knowledge of makeup, skincare, and fragrance products.
  • Ability to work in a team environment, with minimum supervision.
  • Able to commit to retail working hours – shift schedule, weekends, and public holidays.
Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Sales, Customer Service, and Consulting
  • Industries Retail Luxury Goods and Jewelry, Retail, and Wholesale Luxury Goods and Jewelry

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Commodity Advisor

Johor Bahru, Johor Celestica Inc.

Posted 3 days ago

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Commodity Management Advisor

Date: Aug 17, 2025

Detailed Description:
Performs tasks such as, but not limited to, the following:

  • Maintains global and/or regional responsibility for a complex group of commodities specific to the Semiconductor Industry, for price/value determination, product and/or service negotiations, terms and conditions, supplier relationship development, and performance
  • Develops and executes a procurement strategy for commodity or services including competitive benchmarking, technology direction, supplier analysis, development, selection, and pricing strategy. Responsible for all product or service sourcing.
  • Participates in the Commodity Council Corporate negotiation teams or individually. Participates in the Customer Materials Commitment process through collection of materials pricing and Customer BOM analysis.
  • Acts as primary contact for site or customer support.
  • Quotes and negotiates quarterly all products or major services either regionally or globally.
  • Conducts customer bids within the response time objectives.
  • Responsible for supplier performance reviews including performance reviews, business development, and supplier awards programs.
  • Has frequent interaction and negotiation with senior executives of industry-leading multi-national companies.
  • Provides support to their internal customers to resolve quality, serviceability, and performance-related issues. Identifies the supply vs. demand for all allocated products and communicates the proportioning of these items by geography and customer.
  • Consolidates and escalates all critical shortages and resolves issues.
  • Provides product cost support for products in assigned geographies.
  • Prepares bids including generation of BOM, cost analysis, negotiate with suppliers, and present bids to management.
  • Updates material prices database, analyze bill of materials for competitiveness and customer compliance, review with management.
  • Provides guidance to less experienced Commodity Management staff.
  • Provides guidance to counterparts at the sites to ensure process compliance.

Requirements:

  • Bachelor’s degree in related field (Commerce or Engineering), or consideration of an equivalent combination of education and experience.
  • Three to six years of commodity management experience
  • Broad knowledge of the marketplace conditions for the area of specialization including industry pricing, technology, and supply/demand trends.
  • Experienced in negotiating contracts, stocking programs, LT reductions activities, supplier development will be useful
  • Strong knowledge of basic computer applications and the ability to learn and use multiple applications specific to this department including ERP and office systems.
  • Problem resolution, conflict management
  • Effective communication, both verbally and in writing
  • High level of integrity
  • Challenges status quo, adopts rational, fact-based problem resolution methodology, and implements continuous improvements
  • Ability to work independently with a strong sense of responsibility and urgency
  • Strong desire to learn; eager to take on dynamic challenges

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.

Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

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Service Advisor

Shah Alam, Selangor Honda Tiong Nam Motor SDN

Posted 4 days ago

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Job Description

We are a market leader in the automotive industry with a long history of business in Malaysia. We are four-time winners of the Honda CEO Award, which recognizes outstanding dealer performance annually. We are seeking highly motivated, goal-oriented, independent, and hands-on professionals to join our dynamic team.

Job Description
  1. Attend to customers' daily service needs.
  2. Manage service appointment registration.
  3. Promote service and parts sales.
  4. Execute customer service-related duties and responsibilities.
  5. Coordinate with Job Controller/Foreman on work progress and inform customers of any delays.
  6. Handle customer complaints to ensure high satisfaction.
  7. Conduct a reminder call one day before the appointment to update customers on parts status.
Requirements
  • Minimum 1 year of experience in automotive-related business or equivalent.
  • Proficient in Microsoft Office and IT literate.
  • Able to communicate effectively in English and Malay.
  • Training will be provided.
Benefits
  • Opportunities for promotion.
  • Attractive incentives.
  • Yearly bonus.
Additional Details
  • Schedule: Fixed shift.
  • Location: Setia Alam, Shah Alam (reliable commute or planning to relocate required).
  • Job Category: After Sales.
  • Job Type: Full Time.
Application

Please fill out the form below to apply:

  • Full Name *
  • Email *
  • Phone *
  • Upload CV/Resume * (allowed types: .pdf, .doc)

By submitting this form, you agree to the storage and handling of your data by this website.

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Student Advisor

Selangor, Selangor Sunago Education Sdn. Bhd.

Posted 6 days ago

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Job Description

About the role

Sunago Education Sdn Bhd, a leading provider of online English educational services, is seeking a highly motivated and experienced Student Advisor to join our team in Damansara Perdana, Selangor. As a full-time role, this position will play a crucial part in guiding and supporting our students throughout their academic journey.

What you'll be doing

Customer Support & Communication

Manage communication with students and clients from onboarding to course completion

Send class and homework reminders, follow up on absences, and collect feedback

Handle customer enquiries and resolve issues promptly

Organise placement tests, exams, online activities, and virtual graduations

Monitor class schedules, attendance, and student engagement

Administrative Tasks

Manage daily admin tasks: data entry, filing, scanning, report generation

Book appointments and help manage team schedules

Support general office operations and assist with other tasks as needed

What we're looking for

1-2 years of working experience in customer service support

Candidates must possess at least Diploma

Good proficiency in Mandarin

Good proficiency in English.

Working knowledge of CRM software and Google Workspace applications

Excellent communication and interpersonal skills, with the ability to empathise and connect with students from diverse backgrounds

Strong problem-solving and critical-thinking skills, with the capacity to provide tailored solutions to individual student needs

A genuine passion for education and a commitment to supporting the holistic development of students

What we offer

Competitive Salary Package

Annual Leave Entitlement

Medical & Hospitalisation Coverage

EPF, SOCSO & EIS Contributions

Performance Bonus - Annual performance-based bonus, subject to individual and company performance.

Near Public Transport

If you're eager to make a meaningful impact on the lives of students and contribute to the growth of our organisation, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button to submit your application.

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Your application will include the following questions:

    What's your expected monthly basic salary? Which of the following languages are you fluent in? How would you rate your English language skills? Do you have customer service experience? How much notice are you required to give your current employer?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

What can I earn as a Customer Success Executive

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Beauty Advisor

Kuala Lumpur, Kuala Lumpur Agensi Pekerjaan Cornerstone Global Partners (Malaysia) Sdn Bhd

Posted 6 days ago

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Job Description

  • Able to speak in English and Bahasa Malaysia
  • Fresh graduate are welcome to apply
  • Candidate must possess at least Diploma
  • Passion for customer service and beauty trends.
  • Strong relationship-building and communication skills.
  • Ability to multitask and adapt to changing priorities.
  • Prior retail or service industry experience preferred.

Key Responsibilities

1. Create an Amazing Customer Experience

  • Welcome customers warmly and understand their unique needs.
  • Share product knowledge and recommend beauty solutions across all categories.
  • Promote loyalty program.

2. Support Store Success

  • Maintain a clean, stocked, and visually appealing store environment.
  • Achieve individual and team sales goals.
  • Support in-store events, promotions, and merchandising activities.
  • Participate in inventory control, cashier duties, and loss prevention programs.

3. Training & Development

  • Collaborate respectfully and effectively with team members.
  • Complete required training programs and apply learnings on the job.
  • Seek continuous improvement through coaching and skill-building.
  • Basic: 2,200.00
  • Commission: Uncapped
  • Working days: 5 days work week shift rotation

Additional Benefits

  • EPF / SOCSO / PCB
  • Medical Insurance
  • Medical and Hospitalisation Leave
  • 5 Working Days
Beauty Product Knowledge Customer Service Communication Skills Sales Skills

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Mortgage Advisor

HSBC

Posted 6 days ago

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Job Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and ultimately helping people fulfill their hopes and ambitions.

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers take care of their day-to-day finances and manage, protect, and grow their wealth. Our international network and expertise enable us to deliver HSBC’s purpose of opening up a world of opportunity by providing borderless banking and world-class wealth management through mobile-first capabilities and exceptional people. Our key areas of operation include Retail Banking and Wealth Management, Asset Management, Global Private Banking, and Insurance.

We are currently seeking an ambitious individual to join our Wealth and Personal Banking team in the role of Mortgage Advisor , working with colleagues to define, manage, and achieve divisional business targets.

Principal Responsibilities:

  1. Handle all referred mortgage applications by LG Type 2.
  2. Verify customer information, including personal details, income declaration, and payment capacity, prior to submission via recorded telephone.
  3. Appeal and follow up on customer mortgage application status, providing sound justification and documentation for customer applications.
  4. Ensure all customer documents are in order prior to submission and follow up with customers on additional required information during the sales process.
  5. Ensure all mortgage applications are accurate and comply with HSBC policies and regulatory requirements.
  6. Meet customer expectations in terms of efficiency, accuracy, timeliness, and professionalism, whether face-to-face or via telephone.
  7. Visit LG Type II agencies regularly to maintain strong referral relationships and stay updated on policy changes and ongoing promotions.
  8. Maintain high standards of sales and service as per bank standards by providing excellent customer engagement and experience.
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