641 Security Positions jobs in Malaysia

Join to apply for the Security/Loss Prevention Supervisor role at Renaissance Hotels

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Join to apply for the Security/Loss Prevention Supervisor role at Renaissance Hotels

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Additional Information

Job Number 25137261

Job Category Loss Prevention & Security

Location Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia, 50450VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.

Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Hospitality

Referrals increase your chances of interviewing at Renaissance Hotels by 2x

Sign in to set job alerts for “Loss Prevention Supervisor” roles.

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Sepang, Selangor, Malaysia MYR1,700.00-MYR2,500.00 2 days ago

Customer Service Supervisor - Operations, SG Marketplace

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Customer Service Supervisor (Mandarin Speaker) - Operations, SG Marketplace

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Store Manager - Aveda (Sunway Pyramid / KLCC)

Bandar, Selangor, Malaysia 33 minutes ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Wilayah Persekutuan Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Petaling Jaya, Selangor, Malaysia 2 months ago

Store Manager/ Assistant Manager (Ipoh Parade)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Store Manager/ Assistant Manager (Sunway Carnival)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

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**Additional Information**
**Job Number** 25137261
**Job Category** Loss Prevention & Security
**Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia, 50450 VIEW ON MAP
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.
Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

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Security/Loss Prevention Supervisor

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Renaissance Hotels 1 day ago Be among the first 25 applicants Join to apply for the

Security/Loss Prevention Supervisor

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Renaissance Hotels Get AI-powered advice on this job and more exclusive features. Additional Information

Job Number 25137261

Job Category Loss Prevention & Security

Location Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia, 50450VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type

Non-Management

Position Summary

Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.

Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

begin

your purpose,

belong

to an amazing global team, and

become

the best version of you. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Management and Manufacturing Industries Hospitality Referrals increase your chances of interviewing at Renaissance Hotels by 2x Sign in to set job alerts for “Loss Prevention Supervisor” roles.

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Sepang, Selangor, Malaysia MYR1,700.00-MYR2,500.00 2 days ago Customer Service Supervisor - Operations, SG Marketplace

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Store Manager/ Assistant Manager (IOI City Mall)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Team Lead / Manager - Operations, Workforce, Training and/or Quality Team

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Store Manager - Aveda (Sunway Pyramid / KLCC)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Federal Territory of Kuala Lumpur, Malaysia 5 days ago Federal Territory of Kuala Lumpur, Malaysia 2 days ago Customer Service Supervisor (Mandarin Speaker) - Operations, SG Marketplace

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Federal Territory of Kuala Lumpur, Malaysia 1 week ago Store Manager - Aveda (Sunway Pyramid / KLCC)

Bandar, Selangor, Malaysia 33 minutes ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Wilayah Persekutuan Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Petaling Jaya, Selangor, Malaysia 2 months ago Store Manager/ Assistant Manager (Ipoh Parade)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Store Manager/ Assistant Manager (Sunway Carnival)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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This role is for a proactive and skilled DLP Platform Operations Engineer to manage and support the day-to-day operations of our Data Loss Prevention (DLP) platforms. The ideal candidate will be responsible for ensuring platform stability, managing endpoint agents, handling incidents and troubleshooting, supporting DLP projects, and engaging with vendors to ensure seamless service delivery and crucial to enforcing data protection policies and minimizing the risk of sensitive data leakage

• Monitor and manage the health and performance of DLP infrastructure and endpoints.
• Perform routine checks and validations to ensure DLP policies are applied correctly across systems.
• Respond to alerts, incidents, and policy violations in a timely manner.
• Oversee deployment, upgrades, and health monitoring of DLP agents across endpoints.
• Troubleshoot and remediate agent-related issues to ensure consistent policy enforcement
• Investigate DLP incidents, conduct root cause analysis, and coordinate with stakeholders for resolution.
• Escalate and follow through on complex issues with internal teams or external vendors.
• Participate in DLP-related projects, including policy tuning, expansion of coverage, and integration with other security platforms.
• Assist in incident, Problem and change management processes.

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This role is for a proactive and skilled DLP Platform Operations Engineer to manage and support the day-to-day operations of our Data Loss Prevention (DLP) platforms. The ideal candidate will be responsible for ensuring platform stability, managing endpoint agents, handling incidents and troubleshooting, supporting DLP projects, and engaging with vendors to ensure seamless service delivery and crucial to enforcing data protection policies and minimizing the risk of sensitive data leakage Monitor and manage the health and performance of DLP infrastructure and endpoints. Perform routine checks and validations to ensure DLP policies are applied correctly across systems. Respond to alerts, incidents, and policy violations in a timely manner. Oversee deployment, upgrades, and health monitoring of DLP agents across endpoints. Troubleshoot and remediate agent-related issues to ensure consistent policy enforcement Investigate DLP incidents, conduct root cause analysis, and coordinate with stakeholders for resolution. Escalate and follow through on complex issues with internal teams or external vendors. Participate in DLP-related projects, including policy tuning, expansion of coverage, and integration with other security platforms. Assist in incident, Problem and change management processes.

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• To protect and safeguard company’s property from theft, loss, damage and mischief and to ensure security and personal safety and reduce the fear of crime to crime a perception of security, peace and comfort.
• To perform crime prevention duties through guard and patrol duties and CCTV surveillance monitoring
• To respond to emergencies and accidents
• To regulate and ensure smooth traffic flow and parking
• To carry out security flushing at all floors and ensure that all doors are securely locked after business hours

Job Summary

Company: Tun Jugah Management Corporation

Location: Kuching, Sarawak

Career Level: At least 1 year of working experience in the related field

Education: At least SPM / Professional Certificate or equivalent.

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To protect and safeguard company’s property from theft, loss, damage and mischief and to ensure security and personal safety and reduce the fear of crime to crime a perception of security, peace and comfort. To perform crime prevention duties through guard and patrol duties and CCTV surveillance monitoring To respond to emergencies and accidents To regulate and ensure smooth traffic flow and parking To carry out security flushing at all floors and ensure that all doors are securely locked after business hours Job Summary

Company: Tun Jugah Management Corporation Location: Kuching, Sarawak Career Level: At least 1 year of working experience in the related field Education: At least SPM / Professional Certificate or equivalent.

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Join to apply for the Officer-Loss Prevention role at Le Méridien Hotels & Resorts

1 week ago Be among the first 25 applicants

Join to apply for the Officer-Loss Prevention role at Le Méridien Hotels & Resorts

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Additional Information

Job Number 25112608

Job Category Loss Prevention & Security

Location Le Meridien Putrajaya, Lebuh IRC, Putrajaya, Selangor, Malaysia, 62502VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Hospitality

Referrals increase your chances of interviewing at Le Méridien Hotels & Resorts by 2x

Sign in to set job alerts for “Loss Prevention Officer” roles.

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 hours ago

Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Management Associate - Business Data Loss Prevention (BDLP)

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**Additional Information**
**Job Number** 25137961
**Job Category** Loss Prevention & Security
**Location** Sheraton Kota Kinabalu, Jalan Albert Kwok, Kota Kinabalu, Malaysia, Malaysia, 88000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Manages the daily functions of the department to ensure protection of property assets, associates, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and associate satisfaction while achieving the operating budget.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.
OR
- 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.
**CORE WORK ACTIVITIES**
**Managing Security/Loss Prevention Operations**
- Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.
- Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.
- Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.
- Comply with applicable federal, state and local law and safety regulations.
- Follow proper key control guidelines in loss prevention and in the property.
- Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.
- Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.
- Follow Duty of Care process for the protection of guests and associates.
- Follows up on all unusual activities in and around the property that would impair the well being of guests and associates.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Implements action plans to monitor and control risk.
- Monitors all unusual activities in and around the property that would impair the well being of guests and associates.
- Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and associate related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.
- Oversees and guides the efforts of the Accident Prevention Committee.
- Oversees first aid program for guests and associates.
- Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.
**Leading Security/Loss Prevention Teams**
- Communicates the importance of safety procedures, detailing procedure codes, ensuring associate understanding of safety codes, monitoring processes and procedures related to safety.
- Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Provides an open door policy.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Serves as a role model to demonstrate appropriate behaviors.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
**Ensuring Exceptional Customer Service**
- Meet quality standards and customer expectations on a daily basis.
- Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.
- Provides services that are above and beyond for customer satisfaction and retention.
**Conducting Human Resources Activities**
- Completes associate performance reviews in a timely manner.
- Enforces brand Standard Operating Procedures through documentation efforts.
- Train all associates on the four parts of OSHA.
- Train all new hires on loss prevention policies and procedures.
- Establishes a training program to routinely train the loss prevention department and other property departments on topics related to safety and security.
- Oversees all investigations for incidents related to both guests and associates.
- Trains officers to ensure that they report and document all safety hazards and improper lighting to the appropriate departments through the property work order system.
**Additional Responsibilities**
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Develops liaison with local law enforcement and emergency services.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.