5 Salon Management jobs in Malaysia

Responsibilities:

1. Provide professional consultation/advice and maintain good relationship with customer at all times.
2. Customer service-oriented, customer-centric and sales-driven to bring more sales.
3. Close sales for the company, assist in order processing and order fulfilment.
4. Assist Branch Manager to achieve sales target and execute Management instructions.
5. Handle customer inquiries professionally (customer complaints, feedback, product surveys).
6. File customer records, including contact information, purchases, billings, and do after-sales service.
7. Conduct daily stock counts and update customer details in the system.
8. Maintain the branch/store cleanliness and tidiness.
9. Work together with the store manager to achieve sales targets.
10. Conduct daily and monthly audits for equipment, supplies, and materials.
11. Provide support for ad hoc sales-related duties or any other duties as required and assigned.
12. Achieve individual sales targets and contribute towards the achievement of the branch target.
13. Always keep a professional, well-presented appearance and goal-oriented work culture.
14. Actively promote all company national marketing campaigns and engage with each store staff to drive all KPIs.

Job Requirements:

1. Must be willing to work retail hours, shifts, WEEKENDS, and PUBLIC HOLIDAYS (shift rotation).
2. Good interpersonal & communication skills, friendly tone & positive attitude.
3. Good command of spoken and written English, Bahasa Malaysia, and Mandarin due to the nature of the business.
4. Able to work in a team and under pressure in a fast-moving environment.
5. Willing to learn something new, take up challenges, and be punctual.
6. At least 3 years of sales experience (training provided).
7. At least possess SPM or above qualification.
8. Yearly performance bonus and increment.
9. 13th Month Salary, Overseas Incentive Trip, Cash Rewards on Accumulation Monthly Sales Target.
10. Monthly Sales Rewards/Incentive.
11. Company uniform provided and on-the-job training for career enhancement.
12. Company treats (birthday celebration, festive celebration, and lunch performance treats).
13. Shopping mall environment with friendly colleagues atmosphere.
14. Opportunities for promotion and professional development.
15. All compulsory benefits following Employment Act (Leaves entitlement and statutory contribution).

This job is a Management Trainee position focused on customer service, operations, and marketing within the beauty industry. It offers hands-on experience and leadership development opportunities while contributing to store performance.

Salary: RM 3500

1. Learn scalp consultation, customer service flow, and in-store treatment experience.
2. Gain product knowledge, treatment SOPs, and customer retention strategies.
3. Assist in outlet operations, sales tracking, and staff coordination.

Customer Experience & Operations:

1. Support outlet managers with daily leadership tasks.
2. Manage customer feedback, appointment scheduling, and CRM tasks.
3. Participate in inventory management, stock control, and treatment room setup.

Business & Marketing Exposure:

1. Support marketing campaigns, health talks, and membership promotions.
2. Collaborate with trainers and product teams on workshops and coaching.

Leadership Development:

1. Engage in performance reviews, coaching, and soft skills workshops.
2. Lead mini projects on outlet productivity or service innovation.

• Bachelor’s or Master’s Degree in Business, Healthcare, Beauty, Marketing, or related fields.
• Fresh graduates with CGPA 3.5+ are encouraged to apply.
• Leadership experience from extracurricular activities or student organizations.
• Passion for hair, scalp, and beauty wellness.
• People-oriented, proactive, eager to learn.
• Willing to travel, including a 2-week onboarding in China.
• Fluent in Mandarin, English, Bahasa Melayu; additional languages are a plus.

Project Management

• Birthday Leave: Paid day off to celebrate your birthday.
• Monthly Tea-Time: Enjoy views from the 27th floor and team bonding.
• Love Yourself: Staff discounts on beauty products.
• Social Events: Team-building and festive activities.
• Public Transportation: Located near Bandar Utama MRT station.
• Lunch Break: 1.5 hours for rest and errands.

Founded in 2018, HEBE BEAUTY is an international cosmetics company with brands like Y.O.U, barenbliss, Dazzle Me, and Lavojoy, focusing on high-quality, innovative beauty products.

• Maintain accurate stock levels and coordinate inventory orders.
• Oversee recruitment, training, scheduling, and performance of store staff.
• Ensure exceptional customer service and handle complaints or inquiries.
• Assist with budgeting, track expenses, and ensure financial objectives.
• Collaborate with sales team to implement sales targets and marketing strategies.
• Ensure compliance with local health, safety, and company regulations.
• Utilize POS systems and retail management software to enhance operational efficiency.
• Prepare regular performance reports and analyze operational data.

• Bachelor’s degree in Business Administration, Retail Management, or related field (preferred).
• Proven experience in retail management or an administrative retail role.
• Strong leadership, communication, and customer service skills.
• Knowledge of retail operations, inventory management, and financial procedures.
• Proficiency with retail management software, POS systems, and MS Office Suite.
• Strong organizational and problem-solving abilities.

• Competitive salary based on experience and qualifications.
• EPF, SOCSO, and EIS contributions as per Malaysian labor laws.
• Paid annual leave, sick leave, and public holidays.
• Medical, dental, and insurance coverage.
• Career growth opportunities and training programs.
• Inclusive and supportive workplace culture.
• Work-life balance with flexible work arrangements (if applicable).

Higher Secondary/STPM/A Level/Pre-U, Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree, Master's Degree, Doctorate (PhD)