65 Salesforce Solutions jobs in Malaysia

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based out of Kuala Lumpur, Malaysia.

At LinkedIn, our approach to flexible work is centered on trust and optimised for culture, connection, clarity and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

We are looking for a Contract Specialist, who will be responsible to enable and support the Sales Teams and directly contribute towards growth of the business. The incumbent will be working closely with the Relationship Specialist team and lead customer sessions, Training and Onboarding and helping them with insights etc.

Renewal Specialist team APAC, handles close to 650+ accounts, PAN INDIA. 40% of our customers require assistance to increase product adoption to drive the high ROI.

You will be required to identify customer accounts which require immediate attention connect with the program managers and proactively offer training and support. Help new customers onboard and experience a smooth start and increase product adoption.

Responsibilities:

• Helping new customers with Onboarding and existing customers with Adoption, training and refresher sessions (close to 300 net new per annum)
• Based on Health Score, Referred by RM or Scaled Tools weekly outreach to improve Unhealthy to Healthy Accounts (additional 100 impacted accounts)
• Conducting regular training and refresher sessions with existing customers to increase adoption
• Engaging RS Team customers with Insights, Customer Success Stories, Build industry wise narratives to help position the product
• Educating customers to join LinkedIn Community and leveraging the online learning materials
• Conducting Webinars, In Person Events, Scaled Events to improve product adoption
  
  
  

• 2+ years of experience in sales or sales support roles
• Relevant experience in Customer Success Management, onboarding and conducting training
  
  
  

• Experience in a software, SaaS or startup environment
• Experience managing high volume of customers, providing 1:Many or 1:1 trainings
• Experience in problem solving customer issues and displaying customer centric ideology
• Proficiency in MS Office (Outlook, Excel, Word and PowerPoint)
• Excellent communication and project, time and customer management skill
  
  
  

• Communication
• Stakeholder Management
• Customer Onboarding
• Account Management
  
  
  

• Helping new customers with Onboarding and existing customers with Adoption, training and refresher sessions (close to 300 net new per annum)
• Based on Health Score, Referred by RM or Scaled Tools weekly outreach to improve Unhealthy to Healthy Accounts (additional 100 impacted accounts)
• Conducting regular training and refresher sessions with existing customers to increase adoption
• Engaging RS Team customers with Insights, Customer Success Stories, Build industry wise narratives to help position the product
• Educating customers to join LinkedIn Community and leveraging the online learning materials
• Conducting Webinars, In Person Events, Scaled Events to improve product adoption
  
  
  

• 2+ yearsof experience insales or sales support roles
• Relevant experience in Customer Success Management, onboarding and conducting training
  
  
  

• Experience in a software, SaaS or startup environment
• Experience managing high volume of customers, providing 1:Many or 1:1 trainings
• Experience in problem solving customer issues and displaying customer centric ideology
• Proficiency in MS Office (Outlook, Excel, Word and PowerPoint)
• Excellent communication and project, time and customer management skill
  
  
  

• Communication
• Stakeholder Management
• Customer Onboarding
• Account Management
  
  
  

• Master communication and manage all stakeholders within the Large Projects Sales solutions
• Orchestrate the portfolio of all sales and customer related projects/initiatives around Large Projects at Hilti
• Develop technical solutions, sustainable processes, and standards in this area
• Drive standardization, centralization, and contribute to digitalization initiatives
• Build-up sustainable support structures to operate the created solutions and processes (incl. documentation)
• Actively manage 3rd party vendor(s), local suppliers, and providers in your area
• Strongly collaborate with other Large project areas

• Master’s degree (or equivalent) in Information Systems, Computer Science, or in a related field (PhD is a plus)
• 5+ years of relevant work experience in IT (SAP, Salesforce.com), Sales solutions and Customer Relationship Mgmt
• Experience in Engineer-to-Order environments with a project driven context is a clear plus
• Willingness to work closely with business counterparts and good stakeholder management & communication skills
• Entrepreneurial attitude – taking responsibility in understanding topics, owning them, and delivering success
• Product/Project Management – experience in managing multiple projects and initiatives in your area in a portfolio way as well as end-to-end project delivery experience
• Skills in manging product related topics like backlog, budget, vendors, externals and internal resources
• Fluent in English (verbal and written), German is a plus

Join to apply for the IT Product Owner - Sales Solutions role at Hilti Asia IT Services

5 days ago Be among the first 25 applicants

Join to apply for the IT Product Owner - Sales Solutions role at Hilti Asia IT Services

What's the role?

We are looking for an IT Product Owner defining and managing all sales related IT projects and solutions, working towards achieving our vision of a seamless, connected and SAP based IT landscape for Large Project business at Hilti. To complement our team, we are seeking for an IT Product Owner to plan, manage and deliver digitalization projects. Your role drives the build-up of a team and processes to sustainable manage the sales solutions area within the Large Projects program. You will strongly contribute to one of our core initiatives out of our new corporate strategy shaping the future towards “Make Construction Better”.

What's the role?

We are looking for an IT Product Owner defining and managing all sales related IT projects and solutions, working towards achieving our vision of a seamless, connected and SAP based IT landscape for Large Project business at Hilti. To complement our team, we are seeking for an IT Product Owner to plan, manage and deliver digitalization projects. Your role drives the build-up of a team and processes to sustainable manage the sales solutions area within the Large Projects program. You will strongly contribute to one of our core initiatives out of our new corporate strategy shaping the future towards “Make Construction Better”.

Who is Hilti?

Join Hilti – A Great Place to Work 2024 & ranked as Asia’s 4th Best Workplaces.

At Hilti, innovation drives everything we do. We’re committed to improving productivity, safety, and sustainability in the global construction industry and beyond. Our strong customer relationships help us create solutions that truly build a better future. With over 120 locations worldwide, we take pride in fostering a deep sense of belonging that extends into our lives and homes .

At Hilti Asia IT Services, we’re at the forefront of digital transformation in construction, aligned with our mission of Making Construction Better. As the IT backbone of Hilti, we empower over 34,000 employees across 120+ countries, delivering cutting-edge solutions to enhance productivity globally.

Based in Malaysia, we collaborate with global teams, utilizing the latest technologies in software development, analytics, IT infrastructure, and design engineering to drive transformative initiatives.

Our people are our greatest strength, and our Great Place to Work 2024 recognition celebrates our commitment to a culture that values care, performance, and innovation. We offer competitive rewards and comprehensive career development opportunities that ensure your success is our priority.

Come be a part of our journey and make a lasting impact!

What does the role involve?

As the IT Product Owner – Large Projects Sales solutions you will shape the future processes and IT solutions to improve step by step the areas of our offerings towards our customers within Large Projects. In line with our IT and Business project teams you will define, deliver, and run solutions contributing to our vision. This innovative position requires business understanding, IT know-how, project & portfolio management skills as well as strong competences to implement and operate these solutions. One of the most dynamic and diverse IT challenges is waiting for you. This position will be responsible for leading and supporting new business solutions based on latest technologies, e.g. Salesforce.com, SAP S/4 HANA. Following new trends surrounding Engineer-to-Order and digital sales solutions within the project business, analyzing their values, and implementing them at Hilti are additional parts of that innovation leading role.

Key responsibilities:

• Master communication and manage all stakeholders within the Large Projects Sales solutions
• Orchestrate the portfolio of all sales and customer related projects/initiatives around Large Projects at Hilti
• Develop technical solutions, sustainable processes, and standards in this area
• Drive standardization, centralization, and contribute to digitalization initiatives
• Build-up sustainable support structures to operate the created solutions and processes (incl. documentation)
• Actively manage 3rd party vendor(s), local suppliers, and providers in your area
• Strongly collaborate with other Large project areas
  
  
  

• Master’s degree (or equivalent) in Information Systems, Computer Science, or in a related field (PhD is a plus)
• 5+ years of relevant work experience in IT (SAP, Salesforce.com), Sales solutions and Customer Relationship Mgmt
• Experience in Engineer-to-Order environments with a project driven context is a clear plus
• Willingness to work closely with business counterparts and good stakeholder management & communication skills
• Entrepreneurial attitude – taking responsibility in understanding topics, owning them, and delivering success
• Product/Project Management – experience in managing multiple projects and initiatives in your area in a portfolio way as well as end-to-end project delivery experience
• Skills in manging product related topics like backlog, budget, vendors, externals and internal resources
• Fluent in English (verbal and written), German is a plus
  
  
  

• Cutting-edge projects that utilize the latest in AI, cloud computing, and advanced analytics.
• A chance to work with global teams on solutions that are shaping the future of construction.
• Continuous learning and development opportunities to grow your skills in the rapidly evolving tech landscape.
  
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries Construction, Industrial Machinery Manufacturing, and Civil Engineering

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Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

LinkedIn’s Sales Solutions team is dedicated to changing the world of sales by helping sales teams' better find, understand and engage their prospects and customers.

We are looking for a Relationship Manager to join our Sales Solutions team in acting as a trusted adviser and bringing value to our customers. You will operate in a ‘team selling’ environment and will work with other senior sales reps and cross-functional partners to manage and grow large complex accounts. You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet and exceed revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success.

Responsibilities

• Effectively plan your territory and prioritize your time and resources
• Effectively communicate the LinkedIn Sales Solutions value proposition and elevator pitch to inspire your clients to embrace a new method of connecting value to customers
• Make discovery calls and confirm meetings with key decision makers that will generate revenue
• Create a pipeline of opportunities and reliable forecasts in a transparent manner
• Develop and execute strategic plans for the territory that will evolve and improve our sales process
• Collaborate with the larger team to ensure we maximize customer value and maximize our opportunity in the territory
• Listen to the needs of the market and educate the product and marketing team
• Deliver, and preferably exceed, against quarterly and annual revenue targets
  
  
  

• 5+ years of experience in a quota-carrying sales role
  
  
  

• BA/BSc degree
• Experience with SaaS sales
• Experience in relationship management
• Experience speaking to C-level users
• Proven history of overachieving quota and driving results in a high-growth environment
• Excellent communication, negotiation, analytical and forecasting skills
• Possess deep relationships with senior sales leadership
• Demonstrated ability to find, manage and close high-level business sales
• Ability to use competitive selling to position company products against direct and indirect competitors
• Ability to gather and use data to inform decision-making and persuade others
• Ability to assess business opportunities, read prospective buyers and develop compelling strategies
  
  
  

• Forecasting
• Communication
• Negotiation
  
  
  

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

LinkedIn’s Sales Solutions team is dedicated to changing the world of sales by helping sales teams' better find, understand and engage their prospects and customers.

We are looking for a Relationship Manager to join our Sales Solutions team in acting as a trusted adviser and bringing value to our customers. You will operate in a ‘team selling’ environment and will work with other senior sales reps and cross-functional partners to manage and grow large complex accounts. You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet and exceed revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success.

Responsibilities

• Effectively plan your territory and prioritize your time and resources
• Effectively communicate the LinkedIn Sales Solutions value proposition and elevator pitch to inspire your clients to embrace a new method of connecting value to customers
• Make discovery calls and confirm meetings with key decision makers that will generate revenue
• Create a pipeline of opportunities and reliable forecasts in a transparent manner
• Develop and execute strategic plans for the territory that will evolve and improve our sales process
• Collaborate with the larger team to ensure we maximize customer value and maximize our opportunity in the territory
• Listen to the needs of the market and educate the product and marketing team
• Deliver, and preferably exceed, against quarterly and annual revenue targets
  
  
  

• 5+ years of experience in a quota-carrying sales role
  
  
  

• BA/BSc degree
• Experience with SaaS sales
• Experience in relationship management
• Experience speaking to C-level users
• Proven history of overachieving quota and driving results in a high-growth environment
• Excellent communication, negotiation, analytical and forecasting skills
• Possess deep relationships with senior sales leadership
• Demonstrated ability to find, manage and close high-level business sales
• Ability to use competitive selling to position company products against direct and indirect competitors
• Ability to gather and use data to inform decision-making and persuade others
• Ability to assess business opportunities, read prospective buyers and develop compelling strategies
  
  
  

• Forecasting
• Communication
• Negotiation
  
  
  

• Effectively plan your territory and prioritize your time and resources
• Effectively communicate the LinkedIn Sales Solutions value proposition and elevator pitch to inspire your clients to embrace a new method of connecting value to customers
• Make discovery calls and confirm meetings with key decision makers that will generate revenue
• Create a pipeline of opportunities and reliable forecasts in a transparent manner
• Develop and execute strategic plans for the territory that will evolve and improve our sales process
• Collaborate with the larger team to ensure we maximize customer value and maximize our opportunity in the territory
• Listen to the needs of the market and educate the product and marketing team
• Deliver, and preferably exceed, against quarterly and annual revenue targets
  
  
  

• 5+ years of experience in a quota-carrying sales role
  
  
  

• BA/BSc degree
• Experience with SaaS sales
• Experience in relationship management
• Experience speaking to C-level users
• Proven history of overachieving quota and driving results in a high-growth environment
• Excellent communication, negotiation, analytical and forecasting skills
• Possess deep relationships with senior sales leadership
• Demonstrated ability to find, manage and close high-level business sales
• Ability to use competitive selling to position company products against direct and indirect competitors
• Ability to gather and use data to inform decision-making and persuade others
• Ability to assess business opportunities, read prospective buyers and develop compelling strategies
  
  
  

• Forecasting
• Communication
• Negotiation
  
  
  

• Master communication and manage all stakeholders within the Large Projects Sales solutions
• Orchestrate the portfolio of all sales and customer related projects/initiatives around Large Projects at Hilti
• Develop technical solutions, sustainable processes, and standards in this area
• Drive standardization, centralization, and contribute to digitalization initiatives
• Build-up sustainable support structures to operate the created solutions and processes (incl. documentation)
• Actively manage 3rd party vendor(s), local suppliers, and providers in your area
• Strongly collaborate with other Large project areas

• Master’s degree (or equivalent) in Information Systems, Computer Science, or in a related field (PhD is a plus)
• 5+ years of relevant work experience in IT (SAP, Salesforce.com), Sales solutions and Customer Relationship Mgmt
• Experience in Engineer-to-Order environments with a project driven context is a clear plus
• Willingness to work closely with business counterparts and good stakeholder management & communication skills
• Entrepreneurial attitude – taking responsibility in understanding topics, owning them, and delivering success
• Product/Project Management – experience in managing multiple projects and initiatives in your area in a portfolio way as well as end-to-end project delivery experience
• Skills in manging product related topics like backlog, budget, vendors, externals and internal resources
• Fluent in English (verbal and written), German is a plus