1,272 Sales Teams jobs in Malaysia

Business Development and Account Management Executive

Kuala Lumpur, Kuala Lumpur Direct Lending

Posted 2 days ago

Job Viewed

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Job Description

Business Development and Account Management Executive Business Development and Account Management Executive

1 day ago Be among the first 25 applicants

Direct message the job poster from Direct Lending

Founder at Direct Lending, our mission is to make simple, safe & affordable financing accessible to every hardworking adult | We're hiring
  • Attractive basic salary with uncapped monthly performance incentive. EPF, SOCSO, annual leave, medical benefits included
  • High growth and career advancement opportunity with flat & open office culture. Be part of the award-winning team in delivering an innovative, fully digital Shariah-compliant auto service and takaful premium financing for over 2,000 car workshops and takaful agencies in Malaysia.
  • Gain first-hand experience in credit & finance ,an area that impacts everyone’s life, makes a positive impact on society
  • Casual dress code & hybrid working arrangement . Modern/cool office, pantry available with free snacks/coffee/tea, office next to MRT (TTDI station)

The Opportunity

We are looking for Business Development & Account Management Executive to join our team to help grow our car workshop network and maintain a good working relationship with existing merchants. We launched our auto service financing in March 2022 which enables car owners to obtain financing to pay for their essential car repairs at the workshop and in 2025, we launched takaful premium financing to help renewal of takaful & roadtax on instalment.

Since then, we have over 2,000 merchants signed up across the country and helped over 30,000 car owners to repair/ services their car affordably. In addition, Direct Lending also offer business financing to our panel workshops to support their business growth.

We are looking for someone who is result-driven, has a proven track record of driving revenue growth, able to build good working relationships with business partners and has a good commercial sense of identifying new business opportunities.

If you are currently in sales, business development or account management and are passionate about helping people to grow and meanwhile want to advance your career, let’s chat!

What You’ll Be Doing:

  • Acquire and activate car workshops, takaful agencies and other merchant partners to grow the company's business
  • Build and maintain strong relationships with merchant partners to keep them active in promoting Direct Lending’s solutions
  • Help identify new business opportunities that will deliver win-win solutions for merchant partners and the company
  • Work closely with the marketing, credit, product development and technology team to ensure alignment of business development efforts.
  • Assist in negotiating and closing business deals
  • Stay updated on industry trends, competitor activities, and market conditions to identify potential business opportunities.

What We’re Looking For:

  • Minimum 1 years of experience in a business development, account management or sales role
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and key stakeholders.
  • Proven track record of achieving sales targets and driving revenue growth for the business.
  • Self-motivated and results-oriented, with the ability to work independently and as part of a team.
  • Good command of Bahasa Malaysia and English. Ability to speak Mandarin will be an added advantage
  • Willingness to travel for visiting merchant partners, client meetings and industry events.

If not you, who? If not now, when?

Send your CV with a cover letter to and let us know what excites you about this role. We regret that only shortlisted candidates will be notified.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development and Sales

Referrals increase your chances of interviewing at Direct Lending by 2x

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Key Account Manager – ShopeeFood (Fresh grads are welcome!)

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Accounts Executive / Senior Accounts Executive

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Accounts Receivable Executive – Bank Reconciliation

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

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Key Account Manager - Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Senior Key Account Manager - Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 21 hours ago

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Specialist, Account Management

Terengganu, Terengganu foodpanda

Posted 1 day ago

Job Viewed

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Job Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We are looking for a Specialist, Account Management position to be based in Kuala Terengganu. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.

Responsibilities:

Responsibilities include, but are not limited to:

  • Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.
  • Monitor accounts and identifying upsell and cross-sell opportunities
  • Develop sound strategic marketing plans and ensure consistent growth for the client’s business
  • Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards function.
  • Strong knowledge of all aspects of the foodpanda business model and the online food ordering market.

Collaboration:

  • Collaborate with other departments & stakeholders and provide feedback and identifying industry trends
  • Account Manager will be the main point of contact in all matters relating to client’s concerns & needs
  • Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards - collaboration
  • Collaborate with various stakeholders to ensure project delivered timely
  • Collaborate with internal departments to facilitate client need fulfillment

Qualifications

  • 2-3 years’ experience within a client management role preferable
  • Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce
  • Exceptional verbal and written communication skills.
  • Ability to collect, track, and analyze large amounts of data.
  • Adaptability and strong problem-solving skills.
  • Outstanding knowledge of MS Office
  • Knowledge in Salesforce is a plus
  • Ability to speak in other languages would be an added advantage

Key Competencies:

  • Account Management
  • Client Relationship Building
  • Upselling/Cross-Selling
  • E-Commerce
  • Revenue Management
  • Project Management
  • Data Analytics
  • Critical Thinking/Problem Solving/Negotiation

Additional Information

What We Offer

  • A dynamic and challenging work environment.
  • A company committed to developing you personally and professionally.
  • A great working atmosphere with regular company and team events.
  • A vibrant and international team committed to diversity and inclusion.
  • Responsibility from day one in a fast growing and global company.
  • Other benefits include free food, health and dental insurance, and learning and development opportunities!

foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Lead, Account Management

Kedah, Kedah foodpanda

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We're looking for enthusiastic individuals to join our team and provide strategic ideas to help achieve our goals. We're hiring the Lead, Account Management to be based in Kedah. This person will lead a team of Account Managers to grow foodpanda’s business by managing the overall restaurant experience.

Responsibilities:

These tasks include, but are not limited to:

  • Manage the team of account management: manage performance, incentive schemes for Account Managers, onboard new joiners, identify growth areas for your direct reporters and provide guidance and training for them to achieve it.
  • Lead the team to ensure ad-revenue targets are met month on month
  • Lead and motivate the team to deliver on meeting business goals. He/she is accountable to meet business goals for their team.
  • Work with the team to build business reviews and share them with partner teams, peers, management on a regular basis
  • Proactively gather, analyse, and share data with management to influence business decisions
  • Ensure removal of any roadblocks that hinder goal achievement with minimal supervision
  • Work with the team to identify and implement solutions and pilots to drive process efficiencies & business goals.

Qualifications

  • At least 4-5 years of experience and a passion for managing teams and sales
  • Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce
  • Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce
  • Exceptional verbal and written communication skills.
  • Ability to collect, track, and analyze large amounts of data.
  • Adaptability and strong problem-solving skills.
  • Knowledge in Salesforce is a plus

Additional Information

What We Offer

  • A dynamic and challenging work environment.
  • A company committed to developing you personally and professionally.
  • A great working atmosphere with regular company and team events.
  • A vibrant and international team committed to diversity and inclusion.
  • Responsibility from day one in a fast growing and global company.
  • Other benefits include free food, health and dental insurance, and learning and development opportunities!

foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Lead, Account Management

Johor Bahru, Johor Delivery Hero Austria

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description


About the opportunity


We're looking for enthusiastic individuals to join our team and provide strategic ideas to help achieve our goals. We're hiring the Lead, Account Management to be based in Johor. This person will lead a team of Account Managers to grow foodpanda’s business by managing the overall restaurant experience.

Responsibilities:

  • Manage the team of account management: manage performance, incentive schemes for Account Managers, onboard new joiners, identify growth areas for your direct reports, and provide guidance and training to achieve them.
  • Lead the team to ensure ad-revenue targets are met month on month.
  • Lead and motivate the team to deliver on business goals. He/she is accountable for meeting these goals.
  • Work with the team to build business reviews and share them with partner teams, peers, and management regularly.
  • Proactively gather, analyze, and share data with management to influence business decisions.
  • Ensure removal of any roadblocks that hinder goal achievement with minimal supervision.
  • Work with the team to identify and implement solutions and pilots to drive process efficiencies and business goals.

What you need to be successful


  • At least 4-5 years of experience and a passion for managing teams and sales.
  • Proven B2B sales experience would be an advantage, preferably within F&B, media, advertising, FMCG, and e-commerce sectors.
  • Exceptional verbal and written communication skills.
  • Ability to collect, track, and analyze large amounts of data.
  • Adaptability and strong problem-solving skills.
  • Knowledge of Salesforce is a plus.

Who we are


foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70 countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.


What's in it for you


What We Offer

  • A dynamic and challenging work environment.
  • A company committed to developing you personally and professionally.
  • A great working atmosphere with regular company and team events.
  • A vibrant and international team committed to diversity and inclusion.
  • Responsibility from day one in a fast-growing and global company.
  • Other benefits include free food, health and dental insurance, and learning and development opportunities!

foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Specialist, Account Management

Kuantan, Pahang foodpanda

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We are looking for a Specialist, Account Management position to be based in Kuantan, Pahang. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.

Responsibilities:

Responsibilities include, but are not limited to:

  • Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.
  • Monitor accounts and identifying upsell and cross-sell opportunities
  • Develop sound strategic marketing plans and ensure consistent growth for the client’s business
  • Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards function.
  • Strong knowledge of all aspects of the foodpanda business model and the online food ordering market.

Collaboration:

  • Collaborate with other departments & stakeholders and provide feedback and identifying industry trends
  • Account Manager will be the main point of contact in all matters relating to client’s concerns & needs
  • Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards - collaboration
  • Collaborate with various stakeholders to ensure project delivered timely
  • Collaborate with internal departments to facilitate client need fulfillment

Qualifications

  • 2-3 years’ experience within a client management role preferable
  • Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce
  • Exceptional verbal and written communication skills.
  • Ability to collect, track, and analyze large amounts of data.
  • Adaptability and strong problem-solving skills.
  • Outstanding knowledge of MS Office
  • Knowledge in Salesforce is a plus
  • Ability to speak in other languages would be an added advantage

Key Competencies:

  • Account Management
  • Client Relationship Building
  • Upselling/Cross-Selling
  • E-Commerce
  • Revenue Management
  • Project Management
  • Data Analytics
  • Critical Thinking/Problem Solving/Negotiation

Additional Information

What We Offer

  • A dynamic and challenging work environment.
  • A company committed to developing you personally and professionally.
  • A great working atmosphere with regular company and team events.
  • A vibrant and international team committed to diversity and inclusion.
  • Responsibility from day one in a fast growing and global company.
  • Other benefits include free food, health and dental insurance, and learning and development opportunities!

foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Industries Software Development and IT Services and IT Consulting

Referrals increase your chances of interviewing at foodpanda by 2x

Get notified about new Account Management Specialist jobs in Kuantan, Pahang, Malaysia .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Specialist, Account Management

Kuala Lumpur, Kuala Lumpur foodpanda

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

foodpanda Bangsar South, Federal Territory of Kuala Lumpur, Malaysia

Specialist, Account Management

foodpanda Bangsar South, Federal Territory of Kuala Lumpur, Malaysia

1 week ago Be among the first 25 applicants

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We are looking for multiple Specialist, Account Management positions to be based in Bangsar South. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.

Responsibilities:

Responsibilities include, but are not limited to:

  • Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.
  • Monitor accounts and identifying upsell and cross-sell opportunities
  • Develop sound strategic marketing plans and ensure consistent growth for the client’s business
  • Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards function.
  • Strong knowledge of all aspects of the foodpanda business model and the online food ordering market.

Collaboration:

  • Collaborate with other departments & stakeholders and provide feedback and identifying industry trends
  • Account Manager will be the main point of contact in all matters relating to client’s concerns & needs
  • Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards - collaboration
  • Collaborate with various stakeholders to ensure project delivered timely
  • Collaborate with internal departments to facilitate client need fulfillment

Qualifications

  • 2-3 years’ experience within a client management role preferable
  • Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce
  • Exceptional verbal and written communication skills.
  • Ability to collect, track, and analyze large amounts of data.
  • Adaptability and strong problem-solving skills.
  • Outstanding knowledge of MS Office
  • Knowledge in Salesforce is a plus
  • Ability to speak in other languages would be an added advantage

Key Competencies:

  • Account Management
  • Client Relationship Building
  • Upselling/Cross-Selling
  • E-Commerce
  • Revenue Management
  • Project Management
  • Data Analytics
  • Critical Thinking/Problem Solving/Negotiation

Additional Information

What We Offer

  • A dynamic and challenging work environment.
  • A company committed to developing you personally and professionally.
  • A great working atmosphere with regular company and team events.
  • A vibrant and international team committed to diversity and inclusion.
  • Responsibility from day one in a fast growing and global company.
  • Other benefits include free food, health and dental insurance, and learning and development opportunities!

foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Industries Software Development and IT Services and IT Consulting

Referrals increase your chances of interviewing at foodpanda by 2x

Sign in to set job alerts for “Account Management Specialist” roles.

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 22 hours ago

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Account Manager, Performance Vertical, Large Customer Sales

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Enterprise Account Manager - ShopeeFood (Fresh Grads are welcome!)

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
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Coordinator, Account Management

Kuala Lumpur, Kuala Lumpur foodpanda hk

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description


About the opportunity


We're looking for a highly organized Account Management Coordinator to support our Key Account Managers (KAMs) in the day-to-day operations of managing our strategic grocery partners. This role is crucial for ensuring smooth execution and timely issue resolution to help our partners succeed on the platform.

What You’ll Do

  • Operational Support:
    • Assist KAMs in handling day-to-day operational tasks and troubleshooting issues with vendor accounts or listings.
  • Promotion Management:
    • Coordinate and support the uploading of promotional campaigns, ensuring correct setup, timely launches, and accurate data input.
  • Vendor Onboarding:
    • Help onboard new vendor branches and ensure all necessary information (e.g., SKUs, pricing, availability) is correctly added and maintained on the platform.
  • SKU Management:
    • Assist with the setup and updating of menu items or product listings (SKUs), including descriptions, images,pricing accuracy, and updates.

What you need to be successful


Who You Are

  • Highly organized and detail-oriented with a strong sense of ownership.
  • Able to manage multiple tasks in a fast-paced environment.
  • Excellent communication skills, both written and verbal.
  • Comfortable working with spreadsheets
  • Previous experience in an administrative, operations, or account support role is a plus.
  • Fluent in English; additional language skills (e.g. Mandarin and Cantonese to communicate with stakeholders) will be a bonus


Who we are


foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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Coordinator, Account Management

Kuala Lumpur, Kuala Lumpur foodpanda

Posted 3 days ago

Job Viewed

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Job Description

foodpanda Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

foodpanda Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We're looking for a highly organized Account Management Coordinator to support our Key Account Managers (KAMs) in the day-to-day operations of managing our strategic grocery partners. This role is crucial for ensuring smooth execution and timely issue resolution to help our partners succeed on the platform.

What You’ll Do

  • Operational Support:
    • Assist KAMs in handling day-to-day operational tasks and troubleshooting issues with vendor accounts or listings.
  • Promotion Management:
    • Coordinate and support the uploading of promotional campaigns, ensuring correct setup, timely launches, and accurate data input.
  • Vendor Onboarding:
    • Help onboard new vendor branches and ensure all necessary information (e.g., SKUs, pricing, availability) is correctly added and maintained on the platform.
  • SKU Management:
    • Assist with the setup and updating of menu items or product listings (SKUs), including descriptions, images, pricing accuracy, and updates.
Qualifications

Who You Are

  • Highly organized and detail-oriented with a strong sense of ownership.
  • Able to manage multiple tasks in a fast-paced environment.
  • Excellent communication skills, both written and verbal.
  • Comfortable working with spreadsheets
  • Previous experience in an administrative, operations, or account support role is a plus.
  • Fluent in English; additional language skills (e.g. Mandarin and Cantonese to communicate with stakeholders) will be a bonus

Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function General Business
  • Industries Software Development and IT Services and IT Consulting

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Lead, Account Management

Johor Bahru, Johor foodpanda

Posted 3 days ago

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Job Description

1 day ago Be among the first 25 applicants

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We're looking for enthusiastic individuals to join our team and provide strategic ideas to help achieve our goals. We're hiring the Lead, Account Management to be based in Johor. This person will lead a team of Account Managers to grow foodpanda’s business by managing the overall restaurant experience.

Responsibilities:

These tasks include, but are not limited to:

  • Manage the team of account management: manage performance, incentive schemes for Account Managers, onboard new joiners, identify growth areas for your direct reporters and provide guidance and training for them to achieve it.
  • Lead the team to ensure ad-revenue targets are met month on month
  • Lead and motivate the team to deliver on meeting business goals. He/she is accountable to meet business goals for their team.
  • Work with the team to build business reviews and share them with partner teams, peers, management on a regular basis
  • Proactively gather, analyse, and share data with management to influence business decisions
  • Ensure removal of any roadblocks that hinder goal achievement with minimal supervision
  • Work with the team to identify and implement solutions and pilots to drive process efficiencies & business goals.

Qualifications

  • At least 4-5 years of experience and a passion for managing teams and sales
  • Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce
  • Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce
  • Exceptional verbal and written communication skills.
  • Ability to collect, track, and analyze large amounts of data.
  • Adaptability and strong problem-solving skills.
  • Knowledge in Salesforce is a plus

Additional Information

What We Offer

  • A dynamic and challenging work environment.
  • A company committed to developing you personally and professionally.
  • A great working atmosphere with regular company and team events.
  • A vibrant and international team committed to diversity and inclusion.
  • Responsibility from day one in a fast growing and global company.
  • Other benefits include free food, health and dental insurance, and learning and development opportunities!

foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Industries Software Development and IT Services and IT Consulting

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Account Management Coordinator

Johor Bahru, Johor Expeditors International of Washington, Inc.

Posted 3 days ago

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Job Description

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 340 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions.

At Expeditors, we pride ourselves on being a solutions-based organization and take time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Due to our relationships with local suppliers and global air and ocean partners, we can provide customers with the best routing and pricing options. Our comprehensive, flexible spectrum of services is supported by leading-edge information technology that provides a high level of visibility from end to end.

Job Description

Customer & Project Coordination

  • Collaborate with Operations to monitor shipment project execution and milestones for key customers.
  • Support Monthly/Quarterly Business Reviews (MBR/QBR) by preparing and optimizing data and content.
  • Monitor performance against Key Performance Indicators (KPIs) or Service Level Agreements (SLAs) and highlight exceptions to relevant teams.
  • Quotation & Documentation Support
  • Support and Coordinate with Account Manager and Product teams in the relevant branches to gather data and rates for RFQs and quotations.
  • Maintain and communicate rate details, handling instructions, and Standard Operating Procedures (SOPs) for assigned accounts.
  • Exception & Performance Reporting
  • Monitor and communicate exceptions to Account Managers, Operations and Customers, by generating reports on (but not limited to) shipment status, freight spend, brokerage delays, and other key metrics.
  • Produce exception reports with Operations and Account Managers for continuous improvement.
  • Work closely with the Account Receivable (AR) team and Payment Center to follow up on outstanding payments.
  • Ensure EDI billing accuracy and alignment with customer SOPs.
  • Coordinate with all parties to confirm proper EDI messaging is received.
Qualifications
  • PowerPoint skills – the Account Management Coordinator will produce high quality customer-facing presentations
  • Excel skills – the Account Management Coordinator will generate different types of reports from Expeditors’ proprietary systems and preparate pivot tables and charts based on customer’ or Expeditors’ requirements
  • PowerBI skills (desirable) – basic knowledge of updating or refreshing data, using filters, etc.
  • Logistics industry experience (desirable)
  • Basic EDI skills
  • Basic Accounting skills
Additional Information

Expeditors offers excellent benefits:

  • 13 Months
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
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