1,004 Sales Support jobs in Malaysia

Sales Support is responsible for handling orders, inventory, deliveries, returns, and customer service inquiries, as well as assisting the sales staff with sales and marketing activities. Sales Support works closely with the branch manager, the sales representatives, and the warehouse personnel to ensure a smooth and efficient workflow and a high level of customer satisfaction.

Duties and Responsibilities:

• Process customer orders and quotes, verify pricing and availability, and follow up on order status and delivery confirmation.
• Maintain inventory accuracy and availability, perform cycle counts, replenish stock, and report any discrepancies or issues.
• Coordinate deliveries and pickups, load and unload trucks, and ensure timely and accurate delivery of products to customers.
• Handle customer returns, exchanges, and warranty claims, process credit memos and invoices, and resolve any customer complaints or issues.
• Provide customer service and support, answer phone calls and emails, and respond to customer inquiries and requests.
• Assist the sales staff with sales and marketing activities, such as generating leads, preparing proposals, conducting presentations, and participating in trade shows and events.
• Assist & drive sales in industrial distribution to achieve sales goals and targets.
• Develop strong relationship and networking to existing/prospective customers.
• Perform general administrative and clerical tasks, such as filing, copying, scanning, and data entry.
• Comply with all company policies and procedures, as well as safety and quality standards.

QUALIFICATIONS:

• A valid driver's license and the ability to meet our driving record requirements
• A strong aptitude for Sales and a desire to sell
• Demonstrate our core values of Ambition, Innovation, Integrity and Teamwork
• The ability to lift, slide and lower packages that typically weigh 5-10kg and may weigh up to 15kg
• High school diploma or equivalent.
• Previous experience in sales, customer service, or warehouse operations preferred.
• Excellent communication and interpersonal skills, both verbal and written.
• Strong organizational and time management skills, with the ability to prioritize and multitask.
• Proficient in Microsoft Office applications, such as Word, Excel, and Outlook.
• Ability to work independently and as part of a team.
• The ability to speak fluent English.

Please send your updated CV to if the role is relevant to your experience.

Due to the volume of applications, we regret to inform that only shortlisted candidates will be notified.

Required Skills:

Trade Shows Confirmation Memos Load Returns Deliveries Credit Interpersonal Skills Networking Availability Data Entry Filing Customer Satisfaction Presentations Time Management Teamwork Customer Service Microsoft Office Marketing English Communication Sales Management

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(Basic + Commission) Basic: RM2,500 - RM3,500 (Depends on experience)

Full Time

Job Description

The backbone of the sales team — The Sales Support Team

Be one of our most important teams that turns ideas into reality! We value opportunities to grow here.

You will act as a point of communication and coordinate with our vendors and suppliers. To be successful in this role, you should understand the value of self-learning and teamwork in delivering results in a fast-paced and dynamic environment.

Responsibilities:

1. Able to deliver error-free reports by deadline.
2. Able to prioritize tasks.
3. Maintain and update sales and customer records/database/reports.
4. Assist the sales team in all aspects of sales processes, documentation, and administrative support.
5. Flexible working hours (5 days in shifts).
6. Opportunity for increment every 6 months.
7. Learning and development opportunities in an environment with a young and energetic team.
8. Sales or real estate experience is welcomed.
9. Relevant work experience is a plus.
10. Fluent in English and Malay; Chinese is a plus.
11. Fresh graduates are also encouraged to apply.

Apricity Sdn Bhd
202201016951 (1462648-M)

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Req ID 81242 | Petaling Jaya, Malaysia, ZF Sales and Service (Malaysia) Sdn. Bhd.

Job Description

Internal Title: Customer Competence Center Representative

Your tasks include:

1. Serve as the main contact for customer orders, handling order placement, processing (EDI, online, manual), and issue resolution within the ASEAN region.
2. Maintain customer data and processes in ERP/CRM systems.
3. Manage support for intercompany pricing, back-orders, and claims.
4. Coordinate order-related communication with internal teams (SPOKE) regarding deviations from deadlines.
5. Create and distribute evaluations and statistics (sales, turnover, etc.) for internal and external bodies (e.g., customers), support data analysis, and develop suggestions for optimization. Provide insights to the local SPOKE team.
6. Promote and assist with online ordering platforms.

Your profile:

• Minimum 3 years of commercial experience and 3 years of customer support.
• Demonstrated problem-solving skills.
• Experience with CRM systems (Salesforce/SAP).
• Excellent interpersonal, networking, and communication skills.
• Customer-focused mindset with a passion for delivering exceptional service.

Join our ZF team as a Sales Support specialist. Apply now!

Contact

Ying Li

+86 21 3761 7039

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Join to apply for the Sales Support role at Steel Recon Industries Sdn. Bhd.

2 days ago Be among the first 25 applicants

Join to apply for the Sales Support role at Steel Recon Industries Sdn. Bhd.

Get AI-powered advice on this job and more exclusive features.

Steel Recon Industries Sdn. Bhd. provided pay range

This range is provided by Steel Recon Industries Sdn. Bhd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Job Responsibility

Join SRI's sales team as an internal sales support member where your daily responsibilities will enable you to liaise with our wide network of customers. The candidate is strongly encouraged to be self motivated and able to work well within a team to achieve group sales targets.

• To assist with day to day operational activities such as invoicing, product requisition, inventory management and monitoring of customer orders and communicate with the sales department on these matters.
• To successfully communicate internally with production, purchasing, inventory and logistics departments to facilitate the delivery of goods.
• To perform general paperwork such as generating sales reports, inventory reports and to keep all filing in the department up to date and in order.
• To answer incoming calls; taking messages and re-directing calls as required.
• To support the sales department with other administrative tasks
  
  

Job Requirements

Opportunity to liaise with clients and relevant authorities regarding design specifications and requirements

Qualification Requirements

• A Diploma in Mechanical Engineering will be an advantage.
• Minimum SPM or equivalent; fresh graduates are encouraged to apply.
• Able to speak in English and Bahasa Malaysia
• Excellent organizational and multitasking skills.
• Strong attention to detail with the ability to learn fire system design software.
  
  

Benefits

Job Benefits

• Commission and bonus
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Company trips
• Medical insurance
  
  

Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Medical Insurance
• Training Provided
• Company Trip
• Annual Bonus

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Industries Manufacturing

Referrals increase your chances of interviewing at Steel Recon Industries Sdn. Bhd. by 2x

Sign in to set job alerts for “Sales Support Specialist” roles.

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Sales Support is responsible for handling orders, inventory, deliveries, returns, and customer service inquiries, as well as assisting the sales staff with sales and marketing activities. Sales Support works closely with the branch manager, the sales representatives, and the warehouse personnel to ensure a smooth and efficient workflow and a high level of customer satisfaction.

Duties and Responsibilities:

Process customer orders and quotes, verify pricing and availability, and follow up on order status and delivery confirmation. Maintain inventory accuracy and availability, perform cycle counts, replenish stock, and report any discrepancies or issues. Coordinate deliveries and pickups, load and unload trucks, and ensure timely and accurate delivery of products to customers. Handle customer returns, exchanges, and warranty claims, process credit memos and invoices, and resolve any customer complaints or issues. Provide customer service and support, answer phone calls and emails, and respond to customer inquiries and requests. Assist the sales staff with sales and marketing activities, such as generating leads, preparing proposals, conducting presentations, and participating in trade shows and events. Assist & drive sales in industrial distribution to achieve sales goals and targets. Develop strong relationship and networking to existing/prospective customers. Perform general administrative and clerical tasks, such as filing, copying, scanning, and data entry. Comply with all company policies and procedures, as well as safety and quality standards. QUALIFICATIONS: A valid driver's license and the ability to meet our driving record requirements A strong aptitude for Sales and a desire to sell Demonstrate our core values of Ambition, Innovation, Integrity and Teamwork The ability to lift, slide and lower packages that typically weigh 5-10kg and may weigh up to 15kg High school diploma or equivalent. Previous experience in sales, customer service, or warehouse operations preferred. Excellent communication and interpersonal skills, both verbal and written. Strong organizational and time management skills, with the ability to prioritize and multitask. Proficient in Microsoft Office applications, such as Word, Excel, and Outlook. Ability to work independently and as part of a team. The ability to speak fluent English. Please send your updated CV to if the role is relevant to your experience.

Due to the volume of applications, we regret to inform that only shortlisted candidates will be notified. Required Skills:

Trade Shows Confirmation Memos Load Returns Deliveries Credit Interpersonal Skills Networking Availability Data Entry Filing Customer Satisfaction Presentations Time Management Teamwork Customer Service Microsoft Office Marketing English Communication Sales Management

#J-18808-Ljbffr

(Basic + Commission) Basic: RM2,500 - RM3,500 (Depends on experience) Full Time Job Description

The backbone of the sales team — The Sales Support Team Be one of our most important teams that turns ideas into reality! We value opportunities to grow here. You will act as a point of communication and coordinate with our vendors and suppliers. To be successful in this role, you should understand the value of self-learning and teamwork in delivering results in a fast-paced and dynamic environment. Responsibilities:

Able to deliver error-free reports by deadline. Able to prioritize tasks. Maintain and update sales and customer records/database/reports. Assist the sales team in all aspects of sales processes, documentation, and administrative support. Flexible working hours (5 days in shifts). Opportunity for increment every 6 months. Learning and development opportunities in an environment with a young and energetic team. Sales or real estate experience is welcomed. Relevant work experience is a plus. Fluent in English and Malay; Chinese is a plus. Fresh graduates are also encouraged to apply. Apricity Sdn Bhd 202201016951 (1462648-M)

#J-18808-Ljbffr

Join to apply for the

Sales Support

role at

Steel Recon Industries Sdn. Bhd. 2 days ago Be among the first 25 applicants Join to apply for the

Sales Support

role at

Steel Recon Industries Sdn. Bhd. Get AI-powered advice on this job and more exclusive features. Steel Recon Industries Sdn. Bhd. provided pay range

This range is provided by Steel Recon Industries Sdn. Bhd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

Job Responsibility

Join SRI's sales team as an internal sales support member where your daily responsibilities will enable you to liaise with our wide network of customers. The candidate is strongly encouraged to be self motivated and able to work well within a team to achieve group sales targets.

To assist with day to day operational activities such as invoicing, product requisition, inventory management and monitoring of customer orders and communicate with the sales department on these matters. To successfully communicate internally with production, purchasing, inventory and logistics departments to facilitate the delivery of goods. To perform general paperwork such as generating sales reports, inventory reports and to keep all filing in the department up to date and in order. To answer incoming calls; taking messages and re-directing calls as required. To support the sales department with other administrative tasks

Job Requirements

Opportunity to liaise with clients and relevant authorities regarding design specifications and requirements

Qualification Requirements

A Diploma in Mechanical Engineering will be an advantage. Minimum SPM or equivalent; fresh graduates are encouraged to apply. Able to speak in English and Bahasa Malaysia Excellent organizational and multitasking skills. Strong attention to detail with the ability to learn fire system design software.

Benefits

Job Benefits

Commission and bonus Nearby public transport Central location Casual dress code Free snacks / Happy hours Company trips Medical insurance

Additional Benefits

Annual Leave Medical and Hospitalisation Leave EPF / SOCSO / PCB Medical Insurance Training Provided Company Trip Annual Bonus

Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Industries Manufacturing Referrals increase your chances of interviewing at Steel Recon Industries Sdn. Bhd. by 2x Sign in to set job alerts for “Sales Support Specialist” roles.

Shah Alam, Selangor, Malaysia 23 hours ago Sales Admin Executive (Property Division)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Sales Support & Admin - Senior Process Executive

Petaling Jaya, Selangor, Malaysia 6 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Kota Damansara, Selangor, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Internal Sales & Business Support Executive

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Petaling Jaya, Selangor, Malaysia 1 day ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Req ID 81242 | Petaling Jaya, Malaysia, ZF Sales and Service (Malaysia) Sdn. Bhd.

Job Description Internal Title:

Customer Competence Center Representative

Your tasks include:

Serve as the main contact for customer orders, handling order placement, processing (EDI, online, manual), and issue resolution within the ASEAN region.

Maintain customer data and processes in ERP/CRM systems.

Manage support for intercompany pricing, back-orders, and claims.

Coordinate order-related communication with internal teams (SPOKE) regarding deviations from deadlines.

Create and distribute evaluations and statistics (sales, turnover, etc.) for internal and external bodies (e.g., customers), support data analysis, and develop suggestions for optimization. Provide insights to the local SPOKE team.

Promote and assist with online ordering platforms.

Your profile:

Minimum 3 years of commercial experience and 3 years of customer support.

Demonstrated problem-solving skills.

Experience with CRM systems (Salesforce/SAP).

Excellent interpersonal, networking, and communication skills.

Customer-focused mindset with a passion for delivering exceptional service.

Join our ZF team as a Sales Support specialist. Apply now!

Contact Ying Li

+86 21 3761 7039

#J-18808-Ljbffr

This job is for an Associate in Sales Support, where you'll help the sales team by managing orders, processing contracts, and preparing quotes. You might like this job because it allows you to work in a dynamic environment while honing your Excel skills!

Job Description

Apply Now

Job Title: Associate, Sales Support

Job Description

The Associate, Sales Support is responsible for providing essential administrative support to the internal and external sales teams, allowing them to focus on sales activities. This position assists with order processing, sales contract research, price quotations, and document management while adhering to established processes related to quotations, bookings, and invoicing. Additionally, the role requires a basic understanding of product offerings and moderate proficiency in Microsoft Excel to effectively support sales initiatives and customer needs.

• Prepare detailed quotes for contract renewal and RFP/RFI responses daily to ensure timely and accurate pricing for client proposals
• Maintain quote documentation with precise pricing and configuration updates weekly to support compliance and ease of access
• Ensure integrity of client information in database systems regularly to maintain data accuracy and reliability
• Update and manage Excel spreadsheets as needed to track quotes, documentation, and client interactions
• Handle external and internal queries professionally and promptly to promote a client-oriented service approach
• Perform bookings and purchase order processing daily to facilitate timely transaction completion and booking reconciliation
• Conduct quality assurance self-checks on documentation and processes to ensure high standards and accuracy
• Prioritize tasks to meet assigned deadlines consistently while paying attention to details for quality outcomes

Location: MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak

Language Requirements: (Details missing in original)

Time Type: Full time

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Enjoy competitive pay, bonuses, referral rewards, relocation support, paid training, and partner discounts as we invest in our people and culture.

Flexibility and work-life balance

Empowering you with flexible work: vacation, sick leave, parental leave, hybrid and remote options, part-time contracts, and time off for training

Health and personal development

Build your career with us through development programs, wellness initiatives, ESG resources, and modern offices where growth and friendships thrive.

Learn and grow with us through international mobility, internal promotions, company events, networking, and team-building activities.

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We design, build, and run enterprise-wide technology and solutions that touch hearts and move markets. And as we do this, one thing always remains true — our promise. Concentrix started 20+ years ago with just a handful of people and has since transformed from a scrappy startup to one of the most respected, fully.

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