What Jobs are available for Sales Leadership in Malaysia?
Showing 23 Sales Leadership jobs in Malaysia
Sales Director (Asia Pacific) - Grid Software
Kuala Lumpur, Kuala Lumpur
GE Vernova
Posted 13 days ago
Job Viewed
Job Description
**Job Description Summary**
Dynamic and experienced Regional Sales Leader to drive growth for GE Vernova's Grid Software portfolio across the Asia Pacific region. This senior leadership role is responsible for shaping and executing the go-to-market strategy, managing a high-performing cross-cultural sales team, and engaging closely with customers to close complex, high-value software and services deals. The ideal candidate is a hands-on, facilitative leader with deep experience in Power Utilities or Industrial Software, and a proven ability to build trusted CXO relationships.
**Job Description**
**Roles and Responsibilities**
+ Lead the sales strategy for GE Vernova's software and services offerings across the Asia Pacific region, ensuring strong revenue growth and market share expansion.
+ Build, coach, and inspire a high-performing regional sales team, working in close collaboration with presales, solutions architects, and product management.
+ Drive large deal pursuits, including identification, shaping, and closure of transformational opportunities with utilities and industrial clients.
+ Develop and maintain executive-level relationships (CXOs) with key existing customers and net-new prospects across the region.
+ Collaborate in a matrixed, global organization to leverage functional, technical, and delivery expertise for deal success.
+ Ensure excellence in sales forecasting, pipeline management, and reporting, with full compliance to global sales plays, processes, and governance.
+ Represent GE Vernova at industry events, conferences, and strategic customer forums.
+ Stay ahead of market dynamics, regulatory changes, and funding opportunities to shape proactive sales strategies.
+ Be accountable for quota attainment, customer satisfaction, and strategic expansion of GE Vernova's footprint in APAC.
+ Experience in competitor analysis, market analysis, proposal development are critical for the success of
**Required Qualifications**
+ Bachelor's degree related to Science, Electrical Engineering, Physics; MBA or advanced business/technical degree preferred.
+ 20+ years of experience in enterprise sales, including regional leadership experience in Asia Pacific.
+ Strong background in the Power Utilities sector or Industrial Software domain is essential to this role. Those with an O&G background, but with experience in software technology sales would also be considered.
+ Proven track record of closing large, multi-stakeholder software and services deals.
+ Prior experience in working with Asia Pacific and Japan clients would be of advantage. Those with experience in managing and driving sales for a cluster of countries especially ANZ and some of the ASEAN countries would be highly regarded
+ Demonstrated ability to work effectively in cross-cultural, matrix environments.
+ Experience in managing both new customer acquisition and strategic account growth.
+ Ability to draw on your excellent communication skills to negotiated contracts and stakeholder influence.
+ Strong business acumen, with a solid understanding of customer operations, market economics, and digital transformation imperatives in the utility and industrial sectors.
**Desired Characteristics**
+ Hands-on, facilitative leadership style with the ability to inspire teams and drive outcomes.
+ Strong CXO-level presence, executive storytelling ability, and credibility.
+ High level of accountability, agility, and ownership to meet and exceed business goals.
+ Entrepreneurial mindset with a deep understanding of sales governance and compliance.
+ Passion for innovation and digital technologies that drive decarbonization and grid modernization.
+ Comfort with ambiguity and complexity, and ability to lead through change.
**Additional Information**
**Relocation Assistance Provided:** Yes
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Dynamic and experienced Regional Sales Leader to drive growth for GE Vernova's Grid Software portfolio across the Asia Pacific region. This senior leadership role is responsible for shaping and executing the go-to-market strategy, managing a high-performing cross-cultural sales team, and engaging closely with customers to close complex, high-value software and services deals. The ideal candidate is a hands-on, facilitative leader with deep experience in Power Utilities or Industrial Software, and a proven ability to build trusted CXO relationships.
**Job Description**
**Roles and Responsibilities**
+ Lead the sales strategy for GE Vernova's software and services offerings across the Asia Pacific region, ensuring strong revenue growth and market share expansion.
+ Build, coach, and inspire a high-performing regional sales team, working in close collaboration with presales, solutions architects, and product management.
+ Drive large deal pursuits, including identification, shaping, and closure of transformational opportunities with utilities and industrial clients.
+ Develop and maintain executive-level relationships (CXOs) with key existing customers and net-new prospects across the region.
+ Collaborate in a matrixed, global organization to leverage functional, technical, and delivery expertise for deal success.
+ Ensure excellence in sales forecasting, pipeline management, and reporting, with full compliance to global sales plays, processes, and governance.
+ Represent GE Vernova at industry events, conferences, and strategic customer forums.
+ Stay ahead of market dynamics, regulatory changes, and funding opportunities to shape proactive sales strategies.
+ Be accountable for quota attainment, customer satisfaction, and strategic expansion of GE Vernova's footprint in APAC.
+ Experience in competitor analysis, market analysis, proposal development are critical for the success of
**Required Qualifications**
+ Bachelor's degree related to Science, Electrical Engineering, Physics; MBA or advanced business/technical degree preferred.
+ 20+ years of experience in enterprise sales, including regional leadership experience in Asia Pacific.
+ Strong background in the Power Utilities sector or Industrial Software domain is essential to this role. Those with an O&G background, but with experience in software technology sales would also be considered.
+ Proven track record of closing large, multi-stakeholder software and services deals.
+ Prior experience in working with Asia Pacific and Japan clients would be of advantage. Those with experience in managing and driving sales for a cluster of countries especially ANZ and some of the ASEAN countries would be highly regarded
+ Demonstrated ability to work effectively in cross-cultural, matrix environments.
+ Experience in managing both new customer acquisition and strategic account growth.
+ Ability to draw on your excellent communication skills to negotiated contracts and stakeholder influence.
+ Strong business acumen, with a solid understanding of customer operations, market economics, and digital transformation imperatives in the utility and industrial sectors.
**Desired Characteristics**
+ Hands-on, facilitative leadership style with the ability to inspire teams and drive outcomes.
+ Strong CXO-level presence, executive storytelling ability, and credibility.
+ High level of accountability, agility, and ownership to meet and exceed business goals.
+ Entrepreneurial mindset with a deep understanding of sales governance and compliance.
+ Passion for innovation and digital technologies that drive decarbonization and grid modernization.
+ Comfort with ambiguity and complexity, and ability to lead through change.
**Additional Information**
**Relocation Assistance Provided:** Yes
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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This advertiser has chosen not to accept applicants from your region.
0
Director of Sales
Langkawi
Marriott
Posted 6 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** The St. Regis Langkawi, Jalan Pantai Beringin, Langkawi, Kedah, Malaysia, 7000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Supporting Developing & Executing Sales Strategies**
- Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
- Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
- Assists with the development and implementation of promotions, both internal and external.
**Maximizing Revenue**
- Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
- Recommends booking goals for sales team members.
**Managing Sales Activities**
- Monitors all day to day activities of direct reports.
- Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Analyzing & Reporting on Sales and Financial Data**
- Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals.
- Assists Revenue Management with completing accurate six period projections.
- Reviews sales and catering guest satisfaction results to identify areas of improvement.
**Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals.
- Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
- Executes and supports the company's Customer Service Standards and property's Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Building Successful Relationships**
- Develops and manages relationships with key stakeholders, both internal and external.
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
- Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
- Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
**Managing and Conducting Human Resource Activities**
- Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
- Utilizes all available on the job training tools for employees.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Sales & Marketing
**Location** The St. Regis Langkawi, Jalan Pantai Beringin, Langkawi, Kedah, Malaysia, 7000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Supporting Developing & Executing Sales Strategies**
- Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
- Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
- Assists with the development and implementation of promotions, both internal and external.
**Maximizing Revenue**
- Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
- Recommends booking goals for sales team members.
**Managing Sales Activities**
- Monitors all day to day activities of direct reports.
- Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Analyzing & Reporting on Sales and Financial Data**
- Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals.
- Assists Revenue Management with completing accurate six period projections.
- Reviews sales and catering guest satisfaction results to identify areas of improvement.
**Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals.
- Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
- Executes and supports the company's Customer Service Standards and property's Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Building Successful Relationships**
- Develops and manages relationships with key stakeholders, both internal and external.
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
- Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
- Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
**Managing and Conducting Human Resource Activities**
- Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
- Utilizes all available on the job training tools for employees.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
1
Director Sales -CCC (Turbomachinery Controls)
Kuala Lumpur, Kuala Lumpur
Honeywell
Posted 4 days ago
Job Viewed
Job Description
**THE FUTURE IS WHAT WE MAKE IT.**
**_APAC Sales Director (CCC - HPS)_**
**_Malaysia (KL, Bangsar South)_**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and benefit from an inclusive environment that rewards performance and celebrate achievements.
**Join Us and Make an Impact.**
As the CCC APAC Sales Director you are responsible in planning, directing and coordinating sales business strategies and activities with strong engagement with CCC Regional GM, other HPS Business (LOBs) and Functions to ensure business growth in APAC in line with AOP. The incumbent must demonstrate accountability and leadership for functional, business, manage complex issues within a functional area of expertise, involved in long term planning and contribute to the overall success of the delivery of the business strategy.
**Key Responsibilities:**
+ Responsible for the performance and development of all sales activities in the assigned geographic area
+ Establishing and owning the plans and strategies aimed at serving and expanding the customer base in their assigned geographic area.
+ Execute and drive assigned AOP to ensure monthly, quarterly and annual financial targets are met
+ Champion of sales processes and disciplines, business improvement. Meet or exceed operational requirements, analytical reporting, operating reviews and cost
+ Build influential relationships with assigned customers at all levels and develop strategies to win profitable business from those customers
+ Provide leadership in driving CCC, HPS & IA wide initiatives and align the local leaders to achieve desired objectives
+ Build customer relationships for the purpose of business development and sales
+ Develop customer strategies, campaign plans and leadership in their execution
+ Integrate information, resources and activities within the region
+ Responsible for customer satisfaction, evaluation, plans and follow through
+ Demonstrate commercial and technical expertise in the APAC market
+ Own regional input for planning and forecasting
+ Drive strategy and growth initiatives for geography
+ Direct the sales team to identify and develop opportunities in driving growth
+ Support coordination in the region for IA including positive employee relations, regional communications, customer escalation, senior customer engagement.
+ Consult or pursue key business opportunities with range of customer contacts
+ Work closely with CCC Regional GM, and IA Reg Leader(s)
+ Coordinate activities with other functions and across regions to achieve overall business results
+ Creates a culture of accountability
+ Recruit, train, appraise, motivate and set standards of job performance for the sales organization
**Key Experience & Capabilities:**
+ Bachelor's degree in engineering
+ 10+ years of strategic sales experience in a business-to-business sales environment in a technical solution environment with extensive work experience with major Oil & Gas and petrochemicals customers (preferably with APAC Customers).
+ 5+ years of experience in a turbomachinery controls or automation business is required
+ Experience or demonstrated capabilities in managing and leading direct and indirect sales channels (channel partners)
+ Prior commercial sales experience in closing large and complex contractual agreements
+ Experience in driving AOP +30M
+ Experience in leadership role in team management virtually and cross border
+ Capable of balancing short-term results with long term strategy
+ Demonstrated credibility at the executive level in internal and external organization
+ Customer-focused mindset with proven ability to respond quickly to customer needs
+ Strong coordination and influencing skills
+ Able to effectively lead and energize a multi-functional team to meet sales plan
+ Ability to utilize analytical software and sales tool
+ Strong oral and written communication skills
+ Strong interpersonal and leadership skills
+ Proven ability to drive Sales strategy across multiple markets
+ Ability to manage direct reports including poor performers
+ Broad understanding of the CCC products / solutions
+ Fosters development of a common vision and fully participates in creating a unified leadership team that gets results
+ Prioritize and focus efforts on best opportunities (short and long term) based on business needs.
+ Anticipate future trends accurately; learn quickly and think independently to adapt as required
+ Drives and inspects a culture of accountability
+ Changes behavioral style or method of approach when necessary to achieve a goal
+ Takes intelligent, decisive action despite risks, conflict, or uncertainty
+ Generates novel & valuable ideas and uses these to develop new and improved processes, systems, offerings or services
+ Creates a vision utilizing industry and market trends to develop new opportunities.
+ Depth of knowledge of Oil & Gas customers' businesses, financial drivers and needs
+ Integrate and leverage competitive analysis to clearly show present and future competitive threats and opportunities
**Key Success Factors (Metrics / KPIs / Deliverables)**
+ Define strategies and initiatives to attain growth in assigned geographic area
+ Growth in the form of new customers and new opportunities
+ Deliver target orders growth and margin above set quota in support of Annual Operating Plan
+ Provide leadership and mentoring throughout the organization
+ Executive sponsorship for select customers
+ Accurate forecast of orders and growth opportunities
+ Responsible for sharing of best practices across the sales teams
+ Manage sales cost and achieve sales productivity goals
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: More**
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement .
If a disability prevents you from applying for a job through our website, e-mail No other requests will be acknowledged.
**Copyright © 2024 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
**_APAC Sales Director (CCC - HPS)_**
**_Malaysia (KL, Bangsar South)_**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and benefit from an inclusive environment that rewards performance and celebrate achievements.
**Join Us and Make an Impact.**
As the CCC APAC Sales Director you are responsible in planning, directing and coordinating sales business strategies and activities with strong engagement with CCC Regional GM, other HPS Business (LOBs) and Functions to ensure business growth in APAC in line with AOP. The incumbent must demonstrate accountability and leadership for functional, business, manage complex issues within a functional area of expertise, involved in long term planning and contribute to the overall success of the delivery of the business strategy.
**Key Responsibilities:**
+ Responsible for the performance and development of all sales activities in the assigned geographic area
+ Establishing and owning the plans and strategies aimed at serving and expanding the customer base in their assigned geographic area.
+ Execute and drive assigned AOP to ensure monthly, quarterly and annual financial targets are met
+ Champion of sales processes and disciplines, business improvement. Meet or exceed operational requirements, analytical reporting, operating reviews and cost
+ Build influential relationships with assigned customers at all levels and develop strategies to win profitable business from those customers
+ Provide leadership in driving CCC, HPS & IA wide initiatives and align the local leaders to achieve desired objectives
+ Build customer relationships for the purpose of business development and sales
+ Develop customer strategies, campaign plans and leadership in their execution
+ Integrate information, resources and activities within the region
+ Responsible for customer satisfaction, evaluation, plans and follow through
+ Demonstrate commercial and technical expertise in the APAC market
+ Own regional input for planning and forecasting
+ Drive strategy and growth initiatives for geography
+ Direct the sales team to identify and develop opportunities in driving growth
+ Support coordination in the region for IA including positive employee relations, regional communications, customer escalation, senior customer engagement.
+ Consult or pursue key business opportunities with range of customer contacts
+ Work closely with CCC Regional GM, and IA Reg Leader(s)
+ Coordinate activities with other functions and across regions to achieve overall business results
+ Creates a culture of accountability
+ Recruit, train, appraise, motivate and set standards of job performance for the sales organization
**Key Experience & Capabilities:**
+ Bachelor's degree in engineering
+ 10+ years of strategic sales experience in a business-to-business sales environment in a technical solution environment with extensive work experience with major Oil & Gas and petrochemicals customers (preferably with APAC Customers).
+ 5+ years of experience in a turbomachinery controls or automation business is required
+ Experience or demonstrated capabilities in managing and leading direct and indirect sales channels (channel partners)
+ Prior commercial sales experience in closing large and complex contractual agreements
+ Experience in driving AOP +30M
+ Experience in leadership role in team management virtually and cross border
+ Capable of balancing short-term results with long term strategy
+ Demonstrated credibility at the executive level in internal and external organization
+ Customer-focused mindset with proven ability to respond quickly to customer needs
+ Strong coordination and influencing skills
+ Able to effectively lead and energize a multi-functional team to meet sales plan
+ Ability to utilize analytical software and sales tool
+ Strong oral and written communication skills
+ Strong interpersonal and leadership skills
+ Proven ability to drive Sales strategy across multiple markets
+ Ability to manage direct reports including poor performers
+ Broad understanding of the CCC products / solutions
+ Fosters development of a common vision and fully participates in creating a unified leadership team that gets results
+ Prioritize and focus efforts on best opportunities (short and long term) based on business needs.
+ Anticipate future trends accurately; learn quickly and think independently to adapt as required
+ Drives and inspects a culture of accountability
+ Changes behavioral style or method of approach when necessary to achieve a goal
+ Takes intelligent, decisive action despite risks, conflict, or uncertainty
+ Generates novel & valuable ideas and uses these to develop new and improved processes, systems, offerings or services
+ Creates a vision utilizing industry and market trends to develop new opportunities.
+ Depth of knowledge of Oil & Gas customers' businesses, financial drivers and needs
+ Integrate and leverage competitive analysis to clearly show present and future competitive threats and opportunities
**Key Success Factors (Metrics / KPIs / Deliverables)**
+ Define strategies and initiatives to attain growth in assigned geographic area
+ Growth in the form of new customers and new opportunities
+ Deliver target orders growth and margin above set quota in support of Annual Operating Plan
+ Provide leadership and mentoring throughout the organization
+ Executive sponsorship for select customers
+ Accurate forecast of orders and growth opportunities
+ Responsible for sharing of best practices across the sales teams
+ Manage sales cost and achieve sales productivity goals
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: More**
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement .
If a disability prevents you from applying for a job through our website, e-mail No other requests will be acknowledged.
**Copyright © 2024 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
2
Director Sales -CCC (Turbomachinery Controls)
Honeywell
Posted 4 days ago
Job Viewed
Job Description
**THE FUTURE IS WHAT WE MAKE IT.**
**_APAC Sales Director (CCC - HPS)_**
**_Malaysia (KL, Bangsar South)_**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and benefit from an inclusive environment that rewards performance and celebrate achievements.
**Join Us and Make an Impact.**
As the CCC APAC Sales Director you are responsible in planning, directing and coordinating sales business strategies and activities with strong engagement with CCC Regional GM, other HPS Business (LOBs) and Functions to ensure business growth in APAC in line with AOP. The incumbent must demonstrate accountability and leadership for functional, business, manage complex issues within a functional area of expertise, involved in long term planning and contribute to the overall success of the delivery of the business strategy.
**Key Responsibilities:**
+ Responsible for the performance and development of all sales activities in the assigned geographic area
+ Establishing and owning the plans and strategies aimed at serving and expanding the customer base in their assigned geographic area.
+ Execute and drive assigned AOP to ensure monthly, quarterly and annual financial targets are met
+ Champion of sales processes and disciplines, business improvement. Meet or exceed operational requirements, analytical reporting, operating reviews and cost
+ Build influential relationships with assigned customers at all levels and develop strategies to win profitable business from those customers
+ Provide leadership in driving CCC, HPS & IA wide initiatives and align the local leaders to achieve desired objectives
+ Build customer relationships for the purpose of business development and sales
+ Develop customer strategies, campaign plans and leadership in their execution
+ Integrate information, resources and activities within the region
+ Responsible for customer satisfaction, evaluation, plans and follow through
+ Demonstrate commercial and technical expertise in the APAC market
+ Own regional input for planning and forecasting
+ Drive strategy and growth initiatives for geography
+ Direct the sales team to identify and develop opportunities in driving growth
+ Support coordination in the region for IA including positive employee relations, regional communications, customer escalation, senior customer engagement.
+ Consult or pursue key business opportunities with range of customer contacts
+ Work closely with CCC Regional GM, and IA Reg Leader(s)
+ Coordinate activities with other functions and across regions to achieve overall business results
+ Creates a culture of accountability
+ Recruit, train, appraise, motivate and set standards of job performance for the sales organization
**Key Experience & Capabilities:**
+ Bachelor's degree in engineering
+ 10+ years of strategic sales experience in a business-to-business sales environment in a technical solution environment with extensive work experience with major Oil & Gas and petrochemicals customers (preferably with APAC Customers).
+ 5+ years of experience in a turbomachinery controls or automation business is required
+ Experience or demonstrated capabilities in managing and leading direct and indirect sales channels (channel partners)
+ Prior commercial sales experience in closing large and complex contractual agreements
+ Experience in driving AOP +30M
+ Experience in leadership role in team management virtually and cross border
+ Capable of balancing short-term results with long term strategy
+ Demonstrated credibility at the executive level in internal and external organization
+ Customer-focused mindset with proven ability to respond quickly to customer needs
+ Strong coordination and influencing skills
+ Able to effectively lead and energize a multi-functional team to meet sales plan
+ Ability to utilize analytical software and sales tool
+ Strong oral and written communication skills
+ Strong interpersonal and leadership skills
+ Proven ability to drive Sales strategy across multiple markets
+ Ability to manage direct reports including poor performers
+ Broad understanding of the CCC products / solutions
+ Fosters development of a common vision and fully participates in creating a unified leadership team that gets results
+ Prioritize and focus efforts on best opportunities (short and long term) based on business needs.
+ Anticipate future trends accurately; learn quickly and think independently to adapt as required
+ Drives and inspects a culture of accountability
+ Changes behavioral style or method of approach when necessary to achieve a goal
+ Takes intelligent, decisive action despite risks, conflict, or uncertainty
+ Generates novel & valuable ideas and uses these to develop new and improved processes, systems, offerings or services
+ Creates a vision utilizing industry and market trends to develop new opportunities.
+ Depth of knowledge of Oil & Gas customers' businesses, financial drivers and needs
+ Integrate and leverage competitive analysis to clearly show present and future competitive threats and opportunities
**Key Success Factors (Metrics / KPIs / Deliverables)**
+ Define strategies and initiatives to attain growth in assigned geographic area
+ Growth in the form of new customers and new opportunities
+ Deliver target orders growth and margin above set quota in support of Annual Operating Plan
+ Provide leadership and mentoring throughout the organization
+ Executive sponsorship for select customers
+ Accurate forecast of orders and growth opportunities
+ Responsible for sharing of best practices across the sales teams
+ Manage sales cost and achieve sales productivity goals
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: More**
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement .
If a disability prevents you from applying for a job through our website, e-mail No other requests will be acknowledged.
**Copyright © 2024 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
**_APAC Sales Director (CCC - HPS)_**
**_Malaysia (KL, Bangsar South)_**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and benefit from an inclusive environment that rewards performance and celebrate achievements.
**Join Us and Make an Impact.**
As the CCC APAC Sales Director you are responsible in planning, directing and coordinating sales business strategies and activities with strong engagement with CCC Regional GM, other HPS Business (LOBs) and Functions to ensure business growth in APAC in line with AOP. The incumbent must demonstrate accountability and leadership for functional, business, manage complex issues within a functional area of expertise, involved in long term planning and contribute to the overall success of the delivery of the business strategy.
**Key Responsibilities:**
+ Responsible for the performance and development of all sales activities in the assigned geographic area
+ Establishing and owning the plans and strategies aimed at serving and expanding the customer base in their assigned geographic area.
+ Execute and drive assigned AOP to ensure monthly, quarterly and annual financial targets are met
+ Champion of sales processes and disciplines, business improvement. Meet or exceed operational requirements, analytical reporting, operating reviews and cost
+ Build influential relationships with assigned customers at all levels and develop strategies to win profitable business from those customers
+ Provide leadership in driving CCC, HPS & IA wide initiatives and align the local leaders to achieve desired objectives
+ Build customer relationships for the purpose of business development and sales
+ Develop customer strategies, campaign plans and leadership in their execution
+ Integrate information, resources and activities within the region
+ Responsible for customer satisfaction, evaluation, plans and follow through
+ Demonstrate commercial and technical expertise in the APAC market
+ Own regional input for planning and forecasting
+ Drive strategy and growth initiatives for geography
+ Direct the sales team to identify and develop opportunities in driving growth
+ Support coordination in the region for IA including positive employee relations, regional communications, customer escalation, senior customer engagement.
+ Consult or pursue key business opportunities with range of customer contacts
+ Work closely with CCC Regional GM, and IA Reg Leader(s)
+ Coordinate activities with other functions and across regions to achieve overall business results
+ Creates a culture of accountability
+ Recruit, train, appraise, motivate and set standards of job performance for the sales organization
**Key Experience & Capabilities:**
+ Bachelor's degree in engineering
+ 10+ years of strategic sales experience in a business-to-business sales environment in a technical solution environment with extensive work experience with major Oil & Gas and petrochemicals customers (preferably with APAC Customers).
+ 5+ years of experience in a turbomachinery controls or automation business is required
+ Experience or demonstrated capabilities in managing and leading direct and indirect sales channels (channel partners)
+ Prior commercial sales experience in closing large and complex contractual agreements
+ Experience in driving AOP +30M
+ Experience in leadership role in team management virtually and cross border
+ Capable of balancing short-term results with long term strategy
+ Demonstrated credibility at the executive level in internal and external organization
+ Customer-focused mindset with proven ability to respond quickly to customer needs
+ Strong coordination and influencing skills
+ Able to effectively lead and energize a multi-functional team to meet sales plan
+ Ability to utilize analytical software and sales tool
+ Strong oral and written communication skills
+ Strong interpersonal and leadership skills
+ Proven ability to drive Sales strategy across multiple markets
+ Ability to manage direct reports including poor performers
+ Broad understanding of the CCC products / solutions
+ Fosters development of a common vision and fully participates in creating a unified leadership team that gets results
+ Prioritize and focus efforts on best opportunities (short and long term) based on business needs.
+ Anticipate future trends accurately; learn quickly and think independently to adapt as required
+ Drives and inspects a culture of accountability
+ Changes behavioral style or method of approach when necessary to achieve a goal
+ Takes intelligent, decisive action despite risks, conflict, or uncertainty
+ Generates novel & valuable ideas and uses these to develop new and improved processes, systems, offerings or services
+ Creates a vision utilizing industry and market trends to develop new opportunities.
+ Depth of knowledge of Oil & Gas customers' businesses, financial drivers and needs
+ Integrate and leverage competitive analysis to clearly show present and future competitive threats and opportunities
**Key Success Factors (Metrics / KPIs / Deliverables)**
+ Define strategies and initiatives to attain growth in assigned geographic area
+ Growth in the form of new customers and new opportunities
+ Deliver target orders growth and margin above set quota in support of Annual Operating Plan
+ Provide leadership and mentoring throughout the organization
+ Executive sponsorship for select customers
+ Accurate forecast of orders and growth opportunities
+ Responsible for sharing of best practices across the sales teams
+ Manage sales cost and achieve sales productivity goals
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: More**
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement .
If a disability prevents you from applying for a job through our website, e-mail No other requests will be acknowledged.
**Copyright © 2024 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
3
Assistant Director of Sales
Kuala Lumpur, Kuala Lumpur
Marriott
Posted 4 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia, 58200VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
No Standard Job Description Available.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Sales & Marketing
**Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia, 58200VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
No Standard Job Description Available.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
4
Assistant Director of Sales
Langkawi
Marriott
Posted 5 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** The St. Regis Langkawi, Jalan Pantai Beringin, Langkawi, Kedah, Malaysia, 7000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists in leading the property's segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Developing & Executing Sales Strategies**
- Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
- Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
- Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
- Assists with the development and implementation of promotions, both internal and external.
**Maximizing Revenue**
- Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
- Recommends booking goals for sales team members.
**Managing Sales Activities**
- Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Analyzing & Reporting on Sales and Financial Data**
- Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals.
- Assists Revenue Management with completing accurate six period projections.
- Reviews sales and catering guest satisfaction results to identify areas of improvement.
**Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
- Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
- Ensures that a customer recognition program is in effect throughout Sales.
- Executes and supports the company's Customer Service Standards and property's Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Building Successful Relationships**
- Develops and manages relationships with key stakeholders, both internal and external.
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
- Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
- Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Sales & Marketing
**Location** The St. Regis Langkawi, Jalan Pantai Beringin, Langkawi, Kedah, Malaysia, 7000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists in leading the property's segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Developing & Executing Sales Strategies**
- Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
- Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
- Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
- Assists with the development and implementation of promotions, both internal and external.
**Maximizing Revenue**
- Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
- Recommends booking goals for sales team members.
**Managing Sales Activities**
- Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Analyzing & Reporting on Sales and Financial Data**
- Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals.
- Assists Revenue Management with completing accurate six period projections.
- Reviews sales and catering guest satisfaction results to identify areas of improvement.
**Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
- Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
- Ensures that a customer recognition program is in effect throughout Sales.
- Executes and supports the company's Customer Service Standards and property's Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Building Successful Relationships**
- Develops and manages relationships with key stakeholders, both internal and external.
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
- Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
- Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
5
Assistant Director of Sales
Kuala Lumpur, Kuala Lumpur
Marriott
Posted 6 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50450VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists in leading the property's segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Developing & Executing Sales Strategies**
- Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
- Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
- Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
- Assists with the development and implementation of promotions, both internal and external.
**Maximizing Revenue**
- Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
- Recommends booking goals for sales team members.
**Managing Sales Activities**
- Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Analyzing & Reporting on Sales and Financial Data**
- Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals.
- Assists Revenue Management with completing accurate six period projections.
- Reviews sales and catering guest satisfaction results to identify areas of improvement.
**Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
- Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
- Ensures that a customer recognition program is in effect throughout Sales.
- Executes and supports the company's Customer Service Standards and property's Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Building Successful Relationships**
- Develops and manages relationships with key stakeholders, both internal and external.
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
- Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
- Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they're stopping by for a few days or settling in for a few weeks, time away from home shouldn't mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you're an active optimist who doesn't second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Sales & Marketing
**Location** Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50450VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists in leading the property's segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Developing & Executing Sales Strategies**
- Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
- Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
- Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
- Assists with the development and implementation of promotions, both internal and external.
**Maximizing Revenue**
- Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
- Recommends booking goals for sales team members.
**Managing Sales Activities**
- Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Analyzing & Reporting on Sales and Financial Data**
- Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals.
- Assists Revenue Management with completing accurate six period projections.
- Reviews sales and catering guest satisfaction results to identify areas of improvement.
**Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
- Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
- Ensures that a customer recognition program is in effect throughout Sales.
- Executes and supports the company's Customer Service Standards and property's Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Building Successful Relationships**
- Develops and manages relationships with key stakeholders, both internal and external.
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
- Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
- Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they're stopping by for a few days or settling in for a few weeks, time away from home shouldn't mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you're an active optimist who doesn't second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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6
Director of Sales & Marketing
IHG
Posted 19 days ago
Job Viewed
Job Description
**WHAT'S THE JOB?**
As Director of Sales & Marketing, you will oversee marketing-related sales, programs, and budgets and implement revenue targets and budget goals, evaluate team progress, and participate in securing sales and increasing the number of clients while identifying new ideas that will help drive the business and solving problems through strong interpersonal skills and efficient communication.
**YOUR DAY-TO-DAY**
People
- Manage daily sales activities, plan and assign work ensuring you always have the right staffing numbers
- Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance
- Train colleagues to make sure they hit hotel revenue goals to the standards we expect and have the tools they need to work effectively
- Recommend or initiate any HR elated actions where needed
- Drive a great working environment for teams to thrive - connect departments to create sense of one team
- Interact with outside contacts: guests, vendors, and other contacts as needed
- Develop and maintain great working relationships with key clients and outside contacts to increase revenue
- Participate in all industry related events
Responsible Business
- Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high-profile exposure for the hotel
- Effectively communicate and market aspects of the hotel that are sustainable or "green" and use information to gain new business opportunities
- Work with advertising agencies, consulting firms, and vendors to maximise advertising investments and ensure ads represent brand identity
- Raise the awareness and reputation of your hotel and the brand locally - occasionally acting as hotel representative for media related enquiries
- Identify improvements to marketing activities and overall hotel sales performance and work with other departments
- Ad-hoc duties - unexpected moments when we have to pull together to get a task done; ; Manager on Duty functions
- Keeping the General Manager and Revenue team informed of market insights
Guest Experience
- Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience
- Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients
- Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP's, large groups, and other key guests
- Lead marketing efforts to up sell guests on hotel services, offerings, and amenities
Financial
- Hit all personal/team sales goals and maximise profitability
- Help prepare the departmental budget and financial plans including the hotel marketing plan
- Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales
- Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan
- Review monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan
- Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel
- Ensuring the guests are aware of the Food & Beverage offerings offered, drive covers to the outlets
Accountabilities
- This is the top sales and marketing job in a 1st voco hotel in Malaysia.
- Hotel may have multiple S&M set-up Tasks and high-volume room, catering and/or convention facilities.
- May manage a large number of professional level and administrative sales, catering, and/or convention employees.
**WHAT WE NEED FROM YOU?**
- 8+ years of sales and marketing related experience
- Bachelor's degree in sales, business administration, marketing or communications
- Possess prior leadership experience in directly managing a department within similar hotel scope and display strong leadership competencies
- Possess strong creative and analytical skills to create and assess impact of sales and marketing programs and be detail-oriented.
- Must be able to travel to attend workshops, tradeshows, conventions, etc. and may be required to work nights, weekends, and/or holidays.
- Computer proficiency is required.
- Highly developed written and verbal English communication skills to effectively negotiate, persuade, influence, and sell are critical
- Proven track record of business milestones
**HOW DO I DELIVER THIS?**
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG® hotels.
Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
As Director of Sales & Marketing, you will oversee marketing-related sales, programs, and budgets and implement revenue targets and budget goals, evaluate team progress, and participate in securing sales and increasing the number of clients while identifying new ideas that will help drive the business and solving problems through strong interpersonal skills and efficient communication.
**YOUR DAY-TO-DAY**
People
- Manage daily sales activities, plan and assign work ensuring you always have the right staffing numbers
- Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance
- Train colleagues to make sure they hit hotel revenue goals to the standards we expect and have the tools they need to work effectively
- Recommend or initiate any HR elated actions where needed
- Drive a great working environment for teams to thrive - connect departments to create sense of one team
- Interact with outside contacts: guests, vendors, and other contacts as needed
- Develop and maintain great working relationships with key clients and outside contacts to increase revenue
- Participate in all industry related events
Responsible Business
- Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high-profile exposure for the hotel
- Effectively communicate and market aspects of the hotel that are sustainable or "green" and use information to gain new business opportunities
- Work with advertising agencies, consulting firms, and vendors to maximise advertising investments and ensure ads represent brand identity
- Raise the awareness and reputation of your hotel and the brand locally - occasionally acting as hotel representative for media related enquiries
- Identify improvements to marketing activities and overall hotel sales performance and work with other departments
- Ad-hoc duties - unexpected moments when we have to pull together to get a task done; ; Manager on Duty functions
- Keeping the General Manager and Revenue team informed of market insights
Guest Experience
- Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience
- Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients
- Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP's, large groups, and other key guests
- Lead marketing efforts to up sell guests on hotel services, offerings, and amenities
Financial
- Hit all personal/team sales goals and maximise profitability
- Help prepare the departmental budget and financial plans including the hotel marketing plan
- Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales
- Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan
- Review monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan
- Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel
- Ensuring the guests are aware of the Food & Beverage offerings offered, drive covers to the outlets
Accountabilities
- This is the top sales and marketing job in a 1st voco hotel in Malaysia.
- Hotel may have multiple S&M set-up Tasks and high-volume room, catering and/or convention facilities.
- May manage a large number of professional level and administrative sales, catering, and/or convention employees.
**WHAT WE NEED FROM YOU?**
- 8+ years of sales and marketing related experience
- Bachelor's degree in sales, business administration, marketing or communications
- Possess prior leadership experience in directly managing a department within similar hotel scope and display strong leadership competencies
- Possess strong creative and analytical skills to create and assess impact of sales and marketing programs and be detail-oriented.
- Must be able to travel to attend workshops, tradeshows, conventions, etc. and may be required to work nights, weekends, and/or holidays.
- Computer proficiency is required.
- Highly developed written and verbal English communication skills to effectively negotiate, persuade, influence, and sell are critical
- Proven track record of business milestones
**HOW DO I DELIVER THIS?**
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG® hotels.
Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
7
Director of Sales Center
Petaling Jaya, Selangor
Marriott
Posted 28 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia, 46200VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Functions as the business leader of the property's Catering Sales Department and manages the property's reactive and proactive catering sales efforts. Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process. Provides day to day leadership to a team of on-property catering sales associates. Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property. Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute. Verifies a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Maintains accountability for verifying that the team maximizes revenue opportunities by up-selling and accurately forecasting (e.g., catering and group rooms) for all events.
**CANDIDATE PROFILE**
**Education and Experience**
**Required:**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
**Preferred:**
- 4 year college degree.
**CORE WORK ACTIVITIES**
**Managing Sales Activities**
- Manages the catering sales efforts for the hotel including local and group/convention business.
- Solicits/books local catering business and develops group business.
- Develops and manages catering sales revenue and operation budgets, and provides forecasting reports.
- Works with the management team to create and implement a catering sales/marketing plan addressing revenue, customers and market.
- Develops menus that drive sales.
- Assists with selling, implementation and follow-through of catering promotions.
- Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels & Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
- Coordinates and deploys catering sales resources on-property to establish pull-through and sustainment of catering sales strategies and selling solutions. Develops a close working relationship with operations to execute strategies at the hotel level.
- Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
- Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process.
- Performs other duties, as assigned, to meet business needs.
**Building Successful Relationships**
- Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to monitor guest satisfaction.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
- Gains understanding of the hotel's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
- Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property.
- Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute.
**Leadership**
- Manages and directs the on-property catering sales managers to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market and implementing effective catering sales deployment strategies to grow market share.
- Partners with Human Resources (HR) to attract, develop and retain the right people in order to support the strategic priorities of the market.
- Creates effective structures, processes, jobs and performance management systems are in place.
- Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), align performance and rewards, addresses performance issues and holds staff accountable for successful results.
- Forecasts talent needs and manages talent acquisition strategy with HR to minimize lost time due to turnover.
- Keeps an active list of the competition's best sales people and executes a recruitment and acquisition plan with HR.
- Supports tools and training resources to educate sales associates on winning catering solutions.
- Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.
- Identifies, trains and mentors catering sales associates.
- Transfers functional knowledge and develop catering sales skills of other discipline managers.
- Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department.
- Provides day to day leadership to a team of on-property catering sales associates.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Sales & Marketing
**Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia, 46200VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Functions as the business leader of the property's Catering Sales Department and manages the property's reactive and proactive catering sales efforts. Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process. Provides day to day leadership to a team of on-property catering sales associates. Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property. Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute. Verifies a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Maintains accountability for verifying that the team maximizes revenue opportunities by up-selling and accurately forecasting (e.g., catering and group rooms) for all events.
**CANDIDATE PROFILE**
**Education and Experience**
**Required:**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
**Preferred:**
- 4 year college degree.
**CORE WORK ACTIVITIES**
**Managing Sales Activities**
- Manages the catering sales efforts for the hotel including local and group/convention business.
- Solicits/books local catering business and develops group business.
- Develops and manages catering sales revenue and operation budgets, and provides forecasting reports.
- Works with the management team to create and implement a catering sales/marketing plan addressing revenue, customers and market.
- Develops menus that drive sales.
- Assists with selling, implementation and follow-through of catering promotions.
- Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels & Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
- Coordinates and deploys catering sales resources on-property to establish pull-through and sustainment of catering sales strategies and selling solutions. Develops a close working relationship with operations to execute strategies at the hotel level.
- Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
- Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process.
- Performs other duties, as assigned, to meet business needs.
**Building Successful Relationships**
- Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to monitor guest satisfaction.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
- Gains understanding of the hotel's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
- Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property.
- Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute.
**Leadership**
- Manages and directs the on-property catering sales managers to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market and implementing effective catering sales deployment strategies to grow market share.
- Partners with Human Resources (HR) to attract, develop and retain the right people in order to support the strategic priorities of the market.
- Creates effective structures, processes, jobs and performance management systems are in place.
- Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), align performance and rewards, addresses performance issues and holds staff accountable for successful results.
- Forecasts talent needs and manages talent acquisition strategy with HR to minimize lost time due to turnover.
- Keeps an active list of the competition's best sales people and executes a recruitment and acquisition plan with HR.
- Supports tools and training resources to educate sales associates on winning catering solutions.
- Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.
- Identifies, trains and mentors catering sales associates.
- Transfers functional knowledge and develop catering sales skills of other discipline managers.
- Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department.
- Provides day to day leadership to a team of on-property catering sales associates.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
8
Assistant Director of Sales
Langkawi
Hilton
Posted 28 days ago
Job Viewed
Job Description
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Assistant Director of Sales oversees day to day Sales efforts of the Senior Sales Managers, Sales Managers and Sales Executives, with specific responsibilities for directing sales, training, and implementing action plans set forth in the marketing plan under the general guidance and supervision of the Commercial Director and in keeping with the delegation of authority.
**What will I be doing?**
As the Assistant Director of Sales, you will be responsible for performing the following tasks to the highest standards:
- Participate in the development and execution of the hotel marketing plan.
- Complete relevant courses of Hilton University on time and ensure to pass the test.
- Be familiar with hotel product knowledge and related activities.
- Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc.
- Complete sales targets and related tasks set by the hotel.
- Develop sales plans and obtain approval from the Director of Sales or Commercial Director, maintaining and developing customers in the region or industry according to the plan.
- Understand customer needs through telephone sales, face-to-face visits, other forms and achieving sales.
- Produce quotations efficiently, sending contracts to customers and following up promptly.
- Show clients around the hotel.
- Operate the hotel reservation system to book rooms, banquet venues, etc.
- Send teamwork order promptly, and ensure the relevant departments receive the relevant information.
- Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel.
- Recommend other hotel chains within the group to clients.
- Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmation.
- Understand and be familiar with all product information of the competitors, including key customers and their output, hotel rooms, catering, conference promotion information, and promptly feedback to the Commercial Director / Director of Sales.
- Welcome key customers, team leaders and VIPs to the hotel when they arrive.
- Handle guest feedback or complaints.
- Maximize sales at all times and effectively forecast team and banquet revenue.
- Provide necessary supervision and guidance to the Sales Manager or Director of Sales as needed in developing team quotes or contracts.
- Actively participate in the development of marketing plans and collaborate to achieve budgets.
- Assist the Director of Sales to allocate daily work effectively according to the Sales team structure.
- Assist the Director of Sales to organize regular meetings, ensure effective communication between the Sales team and the hotel Operations team, assisting the Banquet and Catering Sales department or Operations department in following-up on events occurring during banquets or meetings.
- Assist the Director of Sales to complete relevant parts of the department budget, and actively participate in the development of forecasting and marketing plans.
- Provide regular training to employees to ensure that the team is familiar with hotel products and processes and can efficiently explore customer needs and provide professional customized services.
- Regularly analyze customer output and source market structure, anticipate market trends and design products and channels in advance to seize business opportunities.
- Assist the Director of Sales in recruiting, selecting and training employees to maintain team vitality and stability.
- Conscientiously perform assigned tasks and special tasks.
- The department reserves the right to change or supplement the job description if necessary.
**What are we looking for?**
An Assistant Director of Sales serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Malaysian nationality.
- Hospitality: Volunteer to provide unparalleled hospitality.
- Integrity: Do what you should do all the time.
- Leadership: Strive to be a leader in both your industry and your community.
- Teamwork: Actively promote teamwork spirit in all work.
- Ownership: take responsibility for your actions and make decisions.
- Now: Operate with urgency and discipline.
- College degree and above.
- 5 years or above hotel sales and related experience.
- Experienced in handling destination wedding events would be ideal for this position.
- Good English and Bahasa reading and writing skills to meet business needs. Other languages will be an added advantage.
- Good communication skills and can work under strong pressure.
- Understand local customers and have strong market analysis ability.
- Have certain customer resources and able to lead by example.
- Good organization and presentation skills.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Sales_
**Title:** _Assistant Director of Sales_
**Location:** _null_
**Requisition ID:** _HOT0BZLB_
**EOE/AA/Disabled/Veterans**
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Assistant Director of Sales oversees day to day Sales efforts of the Senior Sales Managers, Sales Managers and Sales Executives, with specific responsibilities for directing sales, training, and implementing action plans set forth in the marketing plan under the general guidance and supervision of the Commercial Director and in keeping with the delegation of authority.
**What will I be doing?**
As the Assistant Director of Sales, you will be responsible for performing the following tasks to the highest standards:
- Participate in the development and execution of the hotel marketing plan.
- Complete relevant courses of Hilton University on time and ensure to pass the test.
- Be familiar with hotel product knowledge and related activities.
- Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc.
- Complete sales targets and related tasks set by the hotel.
- Develop sales plans and obtain approval from the Director of Sales or Commercial Director, maintaining and developing customers in the region or industry according to the plan.
- Understand customer needs through telephone sales, face-to-face visits, other forms and achieving sales.
- Produce quotations efficiently, sending contracts to customers and following up promptly.
- Show clients around the hotel.
- Operate the hotel reservation system to book rooms, banquet venues, etc.
- Send teamwork order promptly, and ensure the relevant departments receive the relevant information.
- Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel.
- Recommend other hotel chains within the group to clients.
- Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmation.
- Understand and be familiar with all product information of the competitors, including key customers and their output, hotel rooms, catering, conference promotion information, and promptly feedback to the Commercial Director / Director of Sales.
- Welcome key customers, team leaders and VIPs to the hotel when they arrive.
- Handle guest feedback or complaints.
- Maximize sales at all times and effectively forecast team and banquet revenue.
- Provide necessary supervision and guidance to the Sales Manager or Director of Sales as needed in developing team quotes or contracts.
- Actively participate in the development of marketing plans and collaborate to achieve budgets.
- Assist the Director of Sales to allocate daily work effectively according to the Sales team structure.
- Assist the Director of Sales to organize regular meetings, ensure effective communication between the Sales team and the hotel Operations team, assisting the Banquet and Catering Sales department or Operations department in following-up on events occurring during banquets or meetings.
- Assist the Director of Sales to complete relevant parts of the department budget, and actively participate in the development of forecasting and marketing plans.
- Provide regular training to employees to ensure that the team is familiar with hotel products and processes and can efficiently explore customer needs and provide professional customized services.
- Regularly analyze customer output and source market structure, anticipate market trends and design products and channels in advance to seize business opportunities.
- Assist the Director of Sales in recruiting, selecting and training employees to maintain team vitality and stability.
- Conscientiously perform assigned tasks and special tasks.
- The department reserves the right to change or supplement the job description if necessary.
**What are we looking for?**
An Assistant Director of Sales serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Malaysian nationality.
- Hospitality: Volunteer to provide unparalleled hospitality.
- Integrity: Do what you should do all the time.
- Leadership: Strive to be a leader in both your industry and your community.
- Teamwork: Actively promote teamwork spirit in all work.
- Ownership: take responsibility for your actions and make decisions.
- Now: Operate with urgency and discipline.
- College degree and above.
- 5 years or above hotel sales and related experience.
- Experienced in handling destination wedding events would be ideal for this position.
- Good English and Bahasa reading and writing skills to meet business needs. Other languages will be an added advantage.
- Good communication skills and can work under strong pressure.
- Understand local customers and have strong market analysis ability.
- Have certain customer resources and able to lead by example.
- Good organization and presentation skills.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Sales_
**Title:** _Assistant Director of Sales_
**Location:** _null_
**Requisition ID:** _HOT0BZLB_
**EOE/AA/Disabled/Veterans**
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