5,992 Sales Coordinator jobs in Malaysia

Responsibilities:

• Process Order & Stock Planning

• Efficiently manage and process customer orders, rentals, and manage stock forecast with sales team.

• Ensure accurate order fulfillment and timely delivery.

• Customer Communication & Support

• Oversee and monitor orders via phone and email.

• Respond promptly and effectively to customer queries and requests.
• Handle customer complaints or concerns, working toward positive resolutions.
• Maintain strong relationships with both existing and new customers through fast and consistent service.

• Internal Coordination & Collaboration

• Work closely with various departments to ensure smooth delivery to all customers.

• Communicate closely with sales teams to fulfill customer requirements.
• Participate in inventory inspections when required.
• Attend to all ad-hoc, urgent, and new tasks related to customer service and order management.

Requirements:

Diploma/Degree in Business Administration or any related field.

Previous experience in sales coordination and customer service is an advantage.

Pleasant personality with strong communication skills at all levels.

Adaptable to fast-paced environments and changing customer demands.

Team player with the ability to collaborate and work successfully within any group.

Computer literate; experience with SAP is a plus

Location: Open to applicants in Penang

Fresh graduates are welcome to apply— training will be provided

Department:

Freight Department

Reporting To:

Sales Manager / Customer Service Manager

Job Summary

The Customer Service cum Indoor Sales Coordinator is responsible for managing customer inquiries, coordinating logistics service requirements, supporting the sales team, and ensuring smooth end-to-end service delivery. This role acts as a key link between customers, operations, and sales, ensuring customer satisfaction while driving sales opportunities within the logistics industry.

Key Responsibilities

Customer Service

• Serve as the first point of contact for customers via phone, email, or in person.
• Handle customer inquiries, bookings, and service requests promptly and professionally.
• Provide accurate information regarding shipment status, delivery schedules, and service requirements.

Indoor Sales Coordination

• Support the sales team in preparing quotations, proposals, and sales presentations.
• Process sales orders and follow up on customer confirmation and billing documentation.
• Monitor customer accounts, ensure timely invoicing, and assist in payment follow-ups.
• Identify potential sales opportunities through inbound inquiries and upselling existing customers.

Key Requirements

• Diploma in Business Administration, Logistics, or related field.
• Minimum 2–3 years of working experience in customer service or sales coordination, preferably in the logistics/shipping industry.
• Strong communication, interpersonal, and negotiation skills.
• Good organizational skills and ability to multitask under pressure.
• Proficient in MS Office (Excel, Word, PowerPoint) and familiar with logistics software/CRM systems.
• Customer-oriented with problem-solving skills and attention to detail.

Job Responsibility

• Check current stock and advise the planner on the quantity needed for the order.
• Monitor Stock
• Weekly Stock report
• Weekly sales report
• Send quotations to customers; send an email to all customers for current prices
• Prepare contribution letters for sponsorships, get approval from top management.

• Possess a SPM/ Diploma or equivalent
• Fresh graduates are encouraged to apply
• Only shortlisted candidates will be notified
• Computer literacy.
• Good administrative, organizational, and problem-solving skills.
• Excellent communication, sales, and customer service skills.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.

• Permanent role
• 5 working days per week (9 AM – 6PM)
• Career growth
• Yearly Bonus/Salary Increement

Overview

Sales Coordinator role at Renaissance Hotels in Kuala Lumpur, Malaysia. Full-time, Non-Management position.

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Note: This section has been reformatted for clarity while preserving the original information.

• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Comply with quality assurance expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

• Education: High school diploma or GED equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Be where you can do your best work and belong to an amazing global team. Be open to opportunities with Renaissance Hotels.

Be among the first 25 applicants

We are seeking a highly motivated and organized individual to join our team as a Sales Coordinator. The successful candidate will provide necessary support to the Sales Team and respond to customers’ inquiries on Company products.

• Answer incoming phone calls.
• Provide necessary support to the Sales Team.
• Respond to customers’ inquiries on Company products.
• Perform data entry, sales order, and follow-up the shipment.
• Liaise with all level colleagues (Especially Production Team).
• Other duties and ad hoc assignments as and when required.

• The candidate must possess at least a SPM/Diploma.
• Fresh graduates are encouraged to apply.
• At least 2 years of working experience.
• Basic computer knowledge.
• Willing to learn attitude.
• Training will be provided.
• Good command of spoken/written English & Mandarin.

We are an equal opportunities employer and welcome applications from all qualified candidates.

Coordinating the sales team by managing schedules, filing, and communicating relevant information. Ensuring the adequacy of sales-related equipment or material, important documents.

To handle communicating with both clients and team members, supplier, processing and filing invoices, and answering questions from customers or clients.

Work closely with Sales team to meet day to day sales tasks such as quotations, tenders.

Respond to all customers enquiries or feedback.

Able to resolve customers’ complaints promptly.

Provide excellent services and share product knowledge/proposals/quotations with customers accurately and confidently.

Coordinate with implementation Team to prepare and establish weekly communication to the entire sales team. (such as kick-off meeting).

Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.

To handle additional tasks as may be assigned by the superior.

Keep Section Heads and Operations Manager informed on any customer opportunities or problem timely.

Record and report required information in a timely and accurate manner.

Carry out Ad Hoc task or projects for continuous work process improvement from time to time as required by the superior/ the Company.

Candidate must possess at least a Diploma, Bachelor’s Degree or equivalent.

Candidate who have engineering background will be an added advantage.

Required language(s): English & Bahasa Malaysia. Preferably candidate who able to communicate in Mandarin.

Proficiency in Microsoft Office (Word, Excel and PowerPoint).

Possess leadership quality, good communication and negotiation skills.

Independent person , with ability to manage time well & quick response to task allocated.

Candidate must have initiative, responsible, meticulous and possess a good interpersonal attitude.

5 Working Days

Annual Bonus & Increment

Medical

Opportunities for Promotion

Casual Wear

Unique Central Sdn Bhd is an Information Technology Company specialising in providing and implementing total structured data cabling system and data center facilities.

Our existence and proven track records in the industry were primarily due to our Strong Service Team, Strong Experiences Team and Excellent Records.

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.

Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.

Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We are looking for a well-organized Sales Coordinator to provide the necessary support and contribute to the achievement of sales targets by supporting Sales Representatives, coordinating sales activities, and maintaining good customer relationships.

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information
• Handle the processing of all inquiries with accuracy and timeliness
• Monitor the team’s progress, identify shortcomings and propose improvements
• Assist in the preparation and organizing of promotional material or events
• Respond to all inquiries regarding accommodation/conference/catering space availability in a professional manner.
• Prepare necessary correspondence as requested by Managers. Handle filing, banquet event orders, rooming list and miscellaneous requests as required by Superior.
• Confirm and follow up on all function details with Clients. Meet and Greet Clients at start of event.
• Ensure that terms stipulated in contracts are met to ensure guest satisfaction and maximize profits for food & beverage. Particularly deadlines.
• Ensure that all function requirements are stated clearly in the event orders. Timely distribution of event orders and Change logs.
• Updating actual revenue figures in the system within 12 hours of event.
• Adherence to processes in place at all time
• Any other duties and responsibility as needed and when required by the department.

• Experience as a sales coordinator or in other administrative positions will be considered a plus;
• Good administrative, organizational, and problem-solving skills.
• Proficient with Microsoft Office
• Able to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need
• Able to convey information and ideas clearly
• Excellent communication, sales, and customer service skills.
• Good administrative, organizational, and problem-solving skills.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• A team player with high level of dedication

Entry level

Full-time

Sales and Business Development

Hospitality

Overview

This role is responsible for preparation of proposals and technical documentation according to standards, translating RFPs and other material, and providing strong support for Sales team on projects and assignments.

• Provide documentation, coordination, and follow-up support for Sales team.
• Achieve work efficiency through effective use of standardized templates and tools
• Timely & quality execution of scheduled tasks for Sales team.
• Self-development through training on security concepts, systems and market.

• Provide administrative support to Sales team on projects and assignments wherever necessary.
• Prepare quotations, change orders, project documentation and “kick off” package accurately and according to Account Manager standards.
• Participate in supplier trainings to improve security and technical knowledge.
• Support in coordination with internal and external clients, sub-contractors and related parties where appropriate.
• Prepare project related drawings.

• Diploma / Bachelor's degree in business administration, marketing, or a related field.
• Proven experience in a sales support or coordination role, preferably in the technology or security industry, handling projects-based support.
• Strong organizational and multitasking skills with a keen attention to detail.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office suite and CRM software.
• Ability to work independently and collaboratively in a fast-paced environment.
• Customer-focused mindset with a commitment to delivering high-quality service

Interested candidates may send your updated resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.

We thank all applicants for your interest and regret to inform that only shortlisted candidates will be notified.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales, Administrative, and Engineering
• Industries: Security and Investigations