What Jobs are available for Sales Channel in Malaysia?

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Make the Best You.

Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and benefit from an inclusive environment that rewards performance and celebrate achievements.

Join Us and Make an Impact.

Honeywell offers employees the opportunity to work on the worlds most exciting projects, redefining the cities we live in, the buildings where we work, and the vehicles that move us.
We are currently seeking a senior Channel Sales Representative to join our Building Technologies team in our Malaysia office within the Security products group. The appointee will implement and coordinate the operational aspects of ongoing Channel Sales activities.

Key Responsibilities

• Review status of projects and budgets for Honeywell security product group.
• Coordinate schedules and prepare status reports.
• Assess project issues and develop resolutions to meet productivity, quality, and customers satisfaction goals and objectives.
• Work closely with consultants / Designers / End-Users to create market demand.
• Develop mechanisms for monitoring Channel Sales progress and for problem solving with project managers, line managers, and customers.
• Work closely with marketing to create and implement customer programs.
• Help Honeywell be the customer's top choice by improving upon Channel Sales solutions.
• Implement your creative ideas while solving complex problems for the customer.

Responsibilities

Key Qualifications & Requirements

• A broad knowledge of principles and best practices in (Channel Sales).
• Domain experience in Building Technologies, specializing Hospitality.
• Hotel room control unit or lighting control or plug and switch background.
• Excellent team and communication skills both English and Local language.
• An ability to take initiative and work with limited direction.
• An ability to influence at the operational level.
• A broad network of Consultants / Designers and End- Users.
• Bachelor's degree, or equivalent.
• Minimum 5 years of working relevant experience
• Valid Drivers' License.

Who We Are

The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950s, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell:

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Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

**Position Snapshot (Channel & Customer Sales Development Executive)**
Location: MY Head Office
Company: Nestlé Products Sdn Bhd
Permanent - Full Time
**Position Summary**
Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.
We are looking for a Channel & Customer Sales Development Executive to successfully develop the Channel agenda within the business to support long term Channel Category Growth.
**A day in the life of.**
+ Responsible for developing Restaurant Supply Channel vision and strategy.
+ Accountable for defining overall priority channels, cross category strategies and prioritized plans that deliver Channel growth based on customer requirements.
+ Work closely with Category Managers to be in line with overall market strategies, identify priority channels for each Category and develop tailored Category Channel plans in line with overall market strategies.
+ Accountable for the ICP development and recommending channel promotional guidelines based on customer/retailer understanding and current market knowledge.
+ Ensure all promotional investment is properly reviewed and evaluated.
+ Responsible for development of new channels for the business.
+ Identify and communicate on the latest market developments, trends, initiatives and competitive actions within the channel, assessing implications/opportunities for Nestle categories and brands for new channels.
+ Identify regional opportunities for the business by working closely with the other channel team, category team and field sales team to develop regional specific activities.
+ Facilitate the annual target by category and by channel for the NSOM.
+ Assist Sales Function capability building of the field sales team based on customer insight.
+ Develop and coach indirect reports on sales channel team.
+ Ensure adherence to all company principles and policies.
**What Will Make You Successful,**
+ More than 3-5 years in sales (OOH), trade marketing or Channel Sales Management, and over this period has successfully delivered on KPIs, especially top and bottom line business results.
+ Understand basic sales functions i.e. Customer, Field Sales Operation
+ Has demonstrated success in a number of diverse sales roles.
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at

If you are looking to expand your career, Emerson has a great job opportunity for you!
The Channel Development Manager is responsible for leading and optimizing a unified, customer-centric channel strategy across business unit's portfolio. This role will drive commercial growth by harmonizing Company's physical and (future) digital sales channels - including distribution partners, e-commerce, direct sales, integrators, and online marketplaces - to enable seamless customer experiences and improve market access across industries such as packaging, automotive, food & beverage, and electronics.
If you think this role is suitable for you, let's go and join our team!
**In This Role, Your Responsibilities Will Be:**
**1. Omni-Channel Strategy & Execution**
1. Design and complete an end-to-end omni-channel roadmap that aligns with "Customer First" and "Digital Enablement" initiatives.
2. Lead go-to-market strategy coordination across direct sales, distribution partners, inside sales, and digital platforms.
3. Integrate product-specific channel strategies under one cohesive approach.
**2. Digital Commerce & Customer Portal Expansion**
1. Drive adoption and optimization of Emerson Exchange, MyEmerson, and e-commerce platforms to streamline configuration, quoting, ordering, and support.
2. Implement digital tools such as CPQ (Configure Price Quote), self-service portals, and channel automation to accelerate quote-to-cash cycles.
3. Collaborate with Global Marketing to improve digital content delivery across partner portals and online platforms.
**3. Channel Partner Enablement & Segmentation**
1. Develop programs to empower channel partners with tools, training, and incentives to sell Emerson's Discrete Automation portfolio.
2. Refine channel segmentation and tiering models to focus resources on high-performing and high-potential partners.
3. Resolve channel conflicts through transparent frameworks and ensure alignment with Emerson's Channel Strategy Guideline.
**4. Customer Journey & Experience Management**
1. Map customer journeys across OEM, end-user, and integrator segments to identify friction points and improve experience consistency.
2. Integrate Voice of Customer (VoC) feedback from distribution, inside sales, and online channels into channel development.
3. Support digital journey critical metrics (e.g., ease of doing business, portal usability, responsiveness).
**5. Data-Driven Channel Insights & Analytics**
1. Track and analyze omni-channel critical metrics: revenue per channel, digital conversion rates, lead-to-order cycle times, etc.
2. Report on performance dashboards to executive and regional sales leadership.
3. Use insights to drive continuous improvements across the channel ecosystem.
**Who You Are:**
You persist in accomplishing objectives despite obstacles and setbacks. You build partnerships and work collaboratively with others to meet shared objectives. You provide timely and helpful information to individuals across the organization.
**For This Role, You Will Need:**
**Education & Experience:**
+ Bachelor's degree in Engineering, Business, Industrial Technology, or related field
+ MBA or advanced degree in Digital Strategy, Marketing, or Operations is a plus.
+ Minimum of 5 - 7 years of experience in sales channel development, digital commerce, or commercial strategy in industrial automation, fluid/pneumatic systems, or process control.
+ Experience working with distributor networks, OEM sales, and/or B2B e-commerce.
+ Familiarity with Emerson platforms such as MyEmerson, SalesForce, and Oracle/SAP.
**Soft Skills:**
+ Relationship Building: Exceptional interpersonal skills to establish and maintain long-term relationships
+ Communication Skills: Excellent verbal and written communication skills, present sophisticated technical information in a clear and compelling way.
+ Problem-Solving: Strong analytical and problem-solving abilities, with an approach to resolving client issues.
+ Negotiation Skills: Ability to negotiate efficiently with key accounts, ensuring mutually beneficial agreements.
+ Time Management: Highly organized, with the ability to lead multiple accounts and prioritize tasks in a fast-paced environment.
+ Collaboration: Collaborate across departments.
**Other Requirements:**
+ Proficiency in Microsoft Office 365 (Excel, PowerPoint, Word, MS Teams).
+ Willingness to travel to meet with channel partners regularly (domestic and international travel may be required).
**Preferred Qualifications That Set You Apart:**
+ Deep understanding of industrial automation buying behavior and channel dynamics.
+ Strong project leadership and cross-functional collaboration skills.
+ Lead change across matrix organizations.
+ Proficiency in CRM, ERP, CPQ, BI tools, and e-commerce analytics.
+ Strategic problem solver with hands-on execution ability.
**Key Performance Indicators:**
**1. Revenue Growth**
- % YoY revenue from digital & self-service channels
- Contribution of indirect channels to total sales
- Growth in OEM and distributor customer base.
**2. Increase Market Coverage**
- Define the sales channels to cover Southeast Asia & Taiwan markets and acquire new channel partner to cover the white space.
**3. Channel Efficiency**
- Time-to-quote and time-to-order improvement
- Channel cost-to-serve (by tier / region)
- Partner engagement score / digital adoption rate.
**4. Growth of Customer Retention Ratio**
- Improve the ratio YoY
**5. Customer Experience**
- NPS (Net Promoter Score)
- Customer Satisfaction with e-commerce & portal experience
- % of orders placed through digital/self-service
**6. Partner Enablement**
- % of certified / enabled partners by portfolio
- Partner portal engagement rate
- % partners using digital CPQ / configurator tools
**7. Strategic Projects**
- Execution rate of omni-channel transformation achievements
- New tools launched (e.g., portal upgrades, automation features)
- System integration success (CRM-eComm-ERP alignment).
**Our Culture & Commitment to You:**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Job Purpose: The optimal goal is to drive sustainable financial growth through boosting sales and forging strong relationships with customers and channel partners. Being the companys ambassador, you will have the dedication to create a designated geographical sales strategy that is in tune with the overall Organizations strategy to be effectively executed.

Job Description:

• Sales and business development of Goldstabs products in Southeast Asia region.
• Develop new channel partners of Goldstab in SEA region starting from searching, shortlisting, communication and assisting GOPLs management to select the best one.
• Manage existing channel partners of Goldstab in SEA region by supporting, guiding, and following up with them to achieve the goals we set for them.
• Maintain and enhance the business relationship with the existing customers by providing insights into customers business requirements and their future strategy, hence offering the best offerings.
• Develop growth strategy in designated geography focused both on financial gain and customer satisfaction.
• Provide SMART sales forecast by customer, by geography and by product in line with Companys objectives (monthly/annually).
• Establish new accounts through the available leads provided by the organization to drive new business opportunities to commercial success.
• Resolve customer complaints by investigating problems, suggesting solutions, preparing reports and sharing executed solutions to management.
• Conduct market/product research on respective regions by gathering relevant information about customers, competitors, new products, and market(s) situations.
• Analyze the historical sales data for the region to determine what areas the organization needs to focus on to achieve its business objectives.
• Maintain commercial and technical knowledge by attending organizations training sessions, reviewing organizations publications, and learning from experts within the organization.
• Keep management informed by submitting daily/weekly activities through Salesforce/email, and monthly sales reports.

Job Specification

• 7-10 years of experience in sales/sales management in relevant industries like PVC heat stabilizer/PVC resin/PVC additives.
• Proven knowledge and experience of PVC market (globally and regionally).
• Fluency in English (both written and oral), other regional language in addition to native language is a plus.
• BSc in Chemical Engineering/Chemistry or relevant background from a reputed institute, MBA is a plus.
• Proficiency in MS Office (Outlook, PowerPoint, Word, Excel), CRM such as Salesforce
• Have strong ability to learn and possess high work ethics.
• Have excellent communication skills written and oral.
• Well-organized, work in a rapid pace environment, meet deadlines.

Reporting structure:

Line Manager: Export Sales Head

Supervision by Chief Marketing Officer

Job dimensions: Maintain professional & cooperative relationships with other stakeholders within the organization to achieve common business objectives.

Working Conditions: Outdoor Sales & Marketing activities with a minimum of 10 days travel a month. Participating in other activities will be needed such as trade fairs, exhibitions and seminars. 

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia, 93100VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Building Successful Relationships that Generate Sales Opportunities**
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
**Managing Sales Activities**
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue**
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
**Providing Exceptional Customer Service**
- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company's customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Four Points by Sheraton Kuala Lumpur Chinatown, No 2, Jalan Balai Polis, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 5000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Building Successful Relationships that Generate Sales Opportunities**
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
**Managing Sales Activities**
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue**
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
**Providing Exceptional Customer Service**
- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company's customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia, 58200VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Building Successful Relationships that Generate Sales Opportunities**
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
**Managing Sales Activities**
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue**
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
**Providing Exceptional Customer Service**
- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company's customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Building Successful Relationships that Generate Sales Opportunities**
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
**Managing Sales Activities**
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue**
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
**Providing Exceptional Customer Service**
- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company's customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Aloft, we aren't your typical hotel-but we aren't too cool for school either. We're here to be our guests' launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they're in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We're looking for confident self-expressers who aren't afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia, 10250VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for proactively soliciting and handling group/catering related opportunities for all participating properties. Handles group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity and appropriately places business into the right brand/property to maximize revenue. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely manner for proper service delivery and in accordance with brand standards. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Building Successful Relationships that Generate Sales Opportunities**
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
**Conducting Daily Sales Activities that Achieve Department Goals**
- Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Uses sales resources and administrative/support staff effectively.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue**
- Identifies new group/catering business to achieve personal and property revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and property needs.
- Monitors same day selling procedures to maximize room revenue and control property occupancy.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Providing Exceptional Customer Service to all Guests and Customers**
- Supports the company's Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company's Customer Service Standards and property's Brand Standards.
- Provides excellent customer service consistent with the daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer's expectations.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.
- Executes and supports the company's Customer Service Standards and property's Brand Standards.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
**Additional Sales and Marketing Responsibilities**
- Utilizes intranet for resources and information.
- Conducts site inspections.
- Creates contracts as required.
- Participates in and practices daily service basics of the brand.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.