1,873 Sales Associate jobs in Malaysia

As a Sales Associate | Senior Sales Associate of Armani Outlet, Genting Premium Outlet, you will represent the brand in all facets of style and hospitality as our premium sales team within each store. You will be responsible for delivering the best shopping experience to each client and upholding the highest level of service.

Your key responsibilities will include and not limited to the following below:

Brand Ambassador

• Represent the brand by upholding its values and standards.
• Be the first point of contact for clients, offering exceptional service while showcasing the latest collections.
• Deliver and extraordinary brand experience and foster long lasting relationship with clients.

Sales Management

• Provide guidance and support to clients in choosing the best products for their needs, offering styling advice.
• Stay updated on product knowledge to provide clients with expert advice on new arrivals, promotions and exclusives.
• Achieve and exceed individual sales goals by effectively promoting and selling products.
• Handle transactions accurately, ensuring a seamless checkout experience.

Client Management

• Develop strong relationships with customers and potential clients.
• Maintain customer profile and preference to offer recommendations and build a loyal client base.
• Respond promptly to client inquiries and ensure timely follow-up.

Business Monitoring

• Regularly monitor key performance indicators (KPIs).
• Analyze sales trends and provide feedback to management to optimize product offerings, promotions, and marketing efforts.
• Ensure that store's performance is aligned with brand standards, striving to exceed targets.

General Store Conditions

• Ensure that store is aligned to clean, organized, visually appealing and aligned to brand VM standards
• Ensure that products are replenished regularly as necessary.

Back Office Support

• Assist with administrative duties and BOH functions, including and not limited to inventory management, stock audits and stock transfer.
• Ensure that the BOH is clean and organized for an efficient handling of products.
• Assisting in the processing of returns, exchanges, and other operational functions as needed.

Team Management

• Collaborate with store management and colleagues to ensure smooth daily operations.
• Train and mentor junior associates, providing guidance and support to maintain high standard of customer service and sales performance.

MAIN PURPOSE

Most important role as the Sales Associate is the direct link between the Product and Customer. To deliver seamless customer experience as exceptional people delivering and exceptional product, building Customer loyalty and relationships while delivering sales productivity.

KEY RESPONSIBILITIES:

Sales

Developing strong sales turnover for the Store in accordance with the store strategy

• Meeting the turnover targets set by the Store Manager
• Respecting discount policy
• Achieve Key performance indicators defined by the Store Manager

Client Management

Satisfying customers

• • Welcome & handle the clients in the respect of the Maison’s standards (in the Store, on the phone, by mail, or during events)
  • Advise, convince & ensure that each sales is handled accordingly

Building a long-term relationship with the client

• • Ensure and determine the prospect and the follow-up with new clients (local and international)
  • Invite clients to activations and/or events, with post follow-up

Customer Service SAV

• • Take care of each case according to the Maison’s standards
  • Follow up on each case and communicate to the Store Manager each problem

Product/Merchandise/Inventory Management

Participate to the good management of the stock

• • Reception & transfer
  • Take part on inventory management/stocktake
  • Check that all products are correctly handled & priced
  • Look after the merchandising (products are correctly emphasised according to the Store priorities, cleanliness, prices, etc.)

QUALIFICATIONS:

• Strong communicator with clients, team and cross functional colleagues and stakeholders
• Minimum 2 years of experience from retail handling with multiple categories and familiar with luxury retail requirements
• Digitally savvy and able to pick up new technologies (Mobile APPs, social media, Zoom, Teams etc)that would be explored for clienteling and internal communications.

Job Vacancy: Sales Associate

Join our dynamic team as a Sales Associate! We are looking for motivated individuals to help us drive sales and provide excellent customer service.

Contract Term: 1 month (renewable)

Basic Salary: RM 1,800

Benefits: EPF and SOCSO contributions

Work Schedule: Same as permanent staff, with three shifts available: Morning, Middle, and Late.

Start Date: Candidates can join on December 1 or 2, 2023. Sales commence on December 4, 2023.

Requirements:

1. Minimum SPM or Professional Certificate in any field
2. Knowledge of retail processes and industry
3. Strong communication and interpersonal skills
4. Proactive, flexible, and customer-oriented

Open Branches: IOI City Mall, KLCC

If you meet the requirements and are ready to take on a new challenge, apply now! Feel free to send your resume to +60143205906 (Roopa) or

Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve.

The most important role as the Sales Associate is the direct link between the Product and Customer. To deliver seamless customer experience as exceptional people delivering an exceptional product, building Customer loyalty and relationships while delivering sales productivity.

Developing strong sales turnover for the Store in accordance with the store strategy:

1. Meeting the turnover targets set by the Store Manager
2. Achieve Key performance indicators defined by the Store Manager

Satisfying customers:

1. Welcome & handle the clients in the respect of the Maison’s standards (in the Store, on the phone, by mail, or during events)
2. Advise, convince & ensure that each sale is handled accordingly

Building a long-term relationship with the client:

1. Ensure and determine the prospect and the follow-up with new clients (local and international)
2. Invite clients to activations and/or events, with post follow-up

Customer Service SAV:

1. Take care of each case according to the Maison’s standards
2. Follow up on each case and communicate to the Store Manager each problem

Participate in the good management of the stock:

1. Reception & transfer
2. Take part in inventory management/stocktake
3. Check that all products are correctly handled & priced
4. Look after the merchandising (products are correctly emphasized according to the Store priorities, cleanliness, prices, etc.)

1. Strong communicator with clients, team and cross-functional colleagues and stakeholders
2. Minimum 2 years of experience in retail handling with multiple categories and familiar with luxury retail requirements
3. Digitally savvy and able to pick up new technologies (Mobile APPs, social media, Zoom, Teams etc.) that would be explored for clienteling and internal communications.

Join to apply for the Sales Associate role at MS. READ .

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Job Responsibilities

• Follow standard operating procedures and complete all tasks as assigned by the Retail Manager.
• Maintain cleanliness of the boutique and replenish merchandise as it is sold.
• Acknowledge customers and be attentive.
• Maintain proper display of products, ensuring they comply with the boutique’s image & quality standards.

• Proficiency in English, Bahasa Malaysia, and computer literacy.
• Candidate must possess at least a Higher Secondary SPM / STPM / 'A Level / Pre-U qualification.
• Fresh graduates are encouraged to apply.
• Excellent interpersonal skills for interacting with customers and meeting their needs.
• Ability to follow directions with minimal supervision.
• Able to work at least five (5) days a week, including weekends & public holidays.
• Willing to work at East Coast Mall Kuantan.

• Staff Purchase Discount
• Medical Coverage (Insurance)
• Commission Scheme
• EPF & SOCSO contributions
• Training Provided
• Scheduled rotational shifts

• Mid-Senior level

• Full-time

• Technology, Information and Internet

Referrals increase your chances of interviewing at MS. READ by 2x.

Kuantan, Pahang, Malaysia. Salary: MYR1,800.00 - MYR2,000.00. 1 day ago.

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