Sales Administration cum Customer Service Specialist

Melaka, Melaka Career Horizons

Posted 9 days ago

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Job Description

Company Overview

Company that specializes in supplying and possibly manufacturing building materials. Typically, such companies provide a range of products used in construction, including but not limited to roofing materials, insulation, drywall, cement, aggregates, and other construction-related products.

Responsibilities

  1. Support Southern B2C pitched roof orders in Malacca and Johor.
  2. Act as a problem solver to meet customer expectations.
  3. Utilize strong interpersonal skills to build relationships with customers and internal teams.
  4. Manage multiple tasks simultaneously and effectively manage time.
  5. Adapt to changing priorities and handle unexpected situations.
  6. Communicate effectively, both verbally and in writing.

Qualifications

  1. Proficiency with SAP software, which is widely used for enterprise resource planning (ERP) and managing business operations.
  2. Having a customer-centric mindset means prioritizing the needs and satisfaction of customers. It involves understanding customer requirements, anticipating their needs, and ensuring a positive experience throughout interactions.
  3. Ability to listen actively, convey information clearly and concisely, build rapport, and resolve conflicts diplomatically.
  4. Adaptability involves being flexible and open to adjusting to new circumstances, priorities, or environments.

To Apply
If you are interested in this role, click ‘apply now’ and submit your resume (in MS Word format).

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Sales Coordinator

Melaka, Melaka Marriott

Posted 7 days ago

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Job Description

**Additional Information**
**Job Number** 25111814
**Job Category** Sales & Marketing
**Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia, 75100VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. ?We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
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Sales & Marketing Executive

Jasin, Melaka Rubber Leisure Products Sdn Bhd

Posted 8 days ago

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Job Description

Job Responsibility

  • To provide superior customer service and bring in sales for company.
  • As the liaison party between the maker and customer on all aspects such as order processing till shipment stage.
  • Coordinate customer order with related department for order fulfillment in term of delivery on time, goods ship as per contract, quality & packaging requirement.
  • To ensure accuracy of sales contracts (Performa Invoices) correct as required by customer.
  • Notify and get customer concern before shipment arrangement and provide shipping advise.
  • To ensure all require shipping documents are accurately prepared for every shipment and send to customer in time.
  • Enlarge existing customer buying product range.
  • Optimization of stock inventories.
  • Issue customer change notice.
  • To ensure customer pay in time.
  • Any other duties given from time-to-time.

Job Requirements

Education & Qualifications

Diploma or Degree in Business Administration, Marketing, Sales, or related field.

Professional certifications in Sales or Marketing are an added advantage.

Experience

Minimum 1-2 years of working experience in sales, marketing, or customer service, preferably in a similar industry.

Skills & Competencies

Excellent communication and interpersonal skills.

Strong customer service orientation with the ability to build and maintain good client relationships.

Good negotiation and problem-solving skills.

Proficient in MS Office (Word, Excel, PowerPoint)Â

Ability to coordinate multiple tasks and work under pressure to meet deadlines.

Job Benefits

BonusÂ

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Sales & Marketing Executive

Jasin, Melaka Rubber Leisure Products Sdn Bhd

Posted 7 days ago

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Job Description

Job Responsibility

To provide superior customer service and bring in sales for company. As the liaison party between the maker and customer on all aspects such as order processing till shipment stage. Coordinate customer order with related department for order fulfillment in term of delivery on time, goods ship as per contract, quality & packaging requirement. To ensure accuracy of sales contracts (Performa Invoices) correct as required by customer. Notify and get customer concern before shipment arrangement and provide shipping advise. To ensure all require shipping documents are accurately prepared for every shipment and send to customer in time. Enlarge existing customer buying product range. Optimization of stock inventories. Issue customer change notice. To ensure customer pay in time. Any other duties given from time-to-time.

Job Requirements

Education & Qualifications

Diploma or Degree in Business Administration, Marketing, Sales, or related field.

Professional certifications in Sales or Marketing are an added advantage.

Experience

Minimum 1-2 years of working experience in sales, marketing, or customer service, preferably in a similar industry.

Skills & Competencies

Excellent communication and interpersonal skills.

Strong customer service orientation with the ability to build and maintain good client relationships.

Good negotiation and problem-solving skills.

Proficient in MS Office (Word, Excel, PowerPoint)Â

Ability to coordinate multiple tasks and work under pressure to meet deadlines.

Job Benefits

BonusÂ

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(JO) Sales & Logistic Executive - Melaka (57933)

Alor Gajah, Melaka Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.

Posted 4 days ago

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Job Description

This job is for a Sales & Logistic Executive in Melaka. You might like this job because you’ll manage sales, logistics, and customer relations while enjoying benefits like medical care, bonuses, and overseas training opportunities!

Job Summary
• Responsible to ensure the Parts department daily activities and operation run smoothly within the deadline and procedure.

Key Responsibilities
• To support in overall sales operation including commercial, logistics and JIT operation. (Shipment monitoring, Inventory control and Delivery monitoring).
• To liaise with exporters for orders, price negotiation and product availability.
• Strong experience & sensitivity in cost management (inclusive but not limited to quotation, cost & profit analysis).
• To follow up closely on the potential new business opportunities and existing business.
• To identify and resolve business problem through discussion and negotiation with the supplier and customers.
• To ensure all sales and customer documentation including all mandated report is up to date, available and presented on time.
• To responsible for the sales collection and adhere to credit control.
• To ensure effective and clear communication within the sales team, customer, supplier and others department across the organization.
• To execute any additional duties as assigned by Management from time to time.

Job Requirements

• Minimum Bachelor Degree in Business Management / Logistics or equivalent.
• Minimum 2 years working experience in sales and marketing, logistics or customer service industry is required for this position.
• Preferable experience in Automotive business, Trader, Sales area.
• Possess strong hands on related working experience in daily sales & marketing operations.
• Proactive, team player and result oriented.
• Willing to travel outstation and overseas as and when required.

Reeracoen is an award-winning leader in Asia’s recruitment landscape, established in 2012 as the overseas division of Neo Career. In 2024, we achieved full independence and now operate as a trusted HR partner offering innovative recruitment services empowered by HR technology.With offices in 6 key Asian countries and deep local insights, we connect companies and individuals across borders—driving business growth.

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Customer Service Team Leader

Melaka, Melaka ThermoFisher Scientific

Posted 3 days ago

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Job Description

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
A global leader in serving science, Thermo Fisher Scientific is self-described as "a driving force in the research, healthcare, industrial, and applied markets" and supports customers with wide-ranging objectives, such as accelerating life sciences research, improving patient diagnostics and therapies, solving complex analytical challenges, and increasing productivity in their laboratories.
Thermo Scientific Microbiology Sdn Bhd under Microbiology Division in Thermo Fisher Scientific is looking for a suitable candidate for a Customer Service Team Leader.
**Responsibilities:**
Responsible for **overseeing the day-to-day operations of our customer service team** . This individual will manage workflow, provide guidance and support to customer service representatives, and ensure that customer inquiries and orders are handled promptly and professionally.
**Essential duties and responsibilities include:**
+ To provide an exemplary listening and general telephone handling manner & ability to capture accurately and effectively meet the needs of our customers.
+ To provide efficient & accurate system processing skills to progress sales orders and consignment sales orders through to delivery and invoicing, optimizing the balance between speed of delivery and complete order consolidation in accordance with both customer & Oxoid requirements.
+ To provide routine, pro-active, customer contact ensuring schedule agreements and amendments are processed efficiently and accurately (to assist production planning) and orders are generated daily. Notify sales representatives of upcoming expiries and significant changes.
+ Maintain SAP customer and pricing records.
+ To provide effective handling of customer queries & enquiries, communicating information relating to order status, pricing and discounting, product availability and general service related issues.
+ Conducting market research to stay up to date on trends
+ Establishing department standards and procedures
+ Setting customer service objectives ( and goals
**Education:**
· Bachelor in Business Administration / Management / Microbiology .
**Experience**
· At least 3 years experience in customer service managements.
**Knowledge, Skills, Abilities**
+ Thoroughly dependable, carries goodness over to other employees as well.
+ Shows complete dedication.
+ Understand customer /supplier service behavior
+ Empathy, communication, adaptability, efficiency, relationship building, problem-solving, product knowledge, and digital literacy
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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Customer Service (Car Insurance)

New
Melaka, Melaka Talent Recruit

Posted today

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Job Description

Company Background: Service Provider (Car Insurance) 

Work Location: Malim Jaya, Melaka

Working Day: Monday to Friday (8:30am - 5:30pm)

Salary: Basic + KPI Bonus 

Key Responsibilities:

  • Serve as the first point of contact for insurance policyholders and potential customers via phone, email, chat, and social media
  • Provide accurate information on insurance packages, coverage, claims processes, and benefits
  • Assist clients in renewing car insurance, making changes to their policy, or purchasing new plans
  • Guide customers through claim submission and status updates
  • Handle complaints and resolve post-sales issues related to policy disputes, documentation, or service concerns
  • Coordinate with underwriting, claims, and operations teams to resolve complex queries. 

Requirements:

  • Proficiency in Mandarin is a must; business market is mainly Mandarin-speaking.
  • Minimum SPM or equivalent
  • Fresh graduates are encouraged to apply
  • Strong verbal and written communication
  • Ability to handle customer objections and inquiries professionally

Interested candidate please apply online or email your updated resume to:

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Customer Service cum Product Advisor (Beauty Product)

Melaka, Melaka Talent Recruit

Posted 18 days ago

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Job Description

Company Background: Service Provider (Beauty Products)

Work Location: Malim Jaya, Melaka

Working Day: Monday to Friday (830am - 530pm)

Salary: RM2,500 - RM3,000 

Requirements:

  • Proficiency in Mandarin is a must; business market is mainly Mandarin-speaking.
  • Open to fresh graduates (Training provided)

Responsibilities:

  • Respond to customer inquiries via phone, email, chat, and social media.
  • Assist customers with product inquiries order tracking, delivery status updates, and return processing.
  • Maintain a high level of product knowledge to better assist customers with post-purchase queries.

Interested candidate please email your resume to or WhatsApp to

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