414 Sales Analytics jobs in Malaysia

Sales Analytics Manager

Kuala Lumpur, Kuala Lumpur MYR120000 - MYR240000 Y ECOMMERCE CONSULTANTS PRIVATE LIMITED

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Job Description

EC-Council is the worlds largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 220,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide.

Job Purpose:

The Sales Analytics Manager will play a critical role in supporting the SVP in managing the sales team's effective use of CRM systems (e.g., Salesforce & Zoho). This role ensures accurate, consistent, and standardized CRM usage across global sales teams and delivers timely sales and financial performance analyses to guide strategic business decisions.

Key Responsibilities:

CRM System Management & Compliance

  • Oversee day-to-day CRMsystem usage by regional and global sales teams.
  • Ensure data integrity, compliance with CRM standards, and uniform adoption of CRM best practices.
  • Work with sales managers to drive CRM adoption, train users, and support change management efforts.
  • Design and implement CRM workflows, reports, dashboards, and automation as needed.
  • Drive the migration from Zoho to Salesforce

Sales & Financial Analysis

  • Prepare and present regular and ad-hoc sales performance reports, KPIs, pipeline metrics, and forecasts.
  • Conduct financial analysis and market trend evaluations to support business planning and strategic decisions.
  • Collaborate with Finance and Sales teams to align data sources and improve reporting accuracy.

Stakeholder Support

  • Serve as the key liaison between Sales, Finance, and IT teams for CRM-related projects and data needs.
  • Support SVP in executive presentations, board-level data preparation, and strategic initiatives.
  • Recommend improvements to sales processes based on insights from data analysis.

Qualifications & Experience:

Education:

  • Bachelors degree in Business Administration, Information Systems, Finance, or related field.
  • MBA or related postgraduate qualification is an advantage.

Experience:

  • 58 years of experience in a sales operations, CRM administration, or business analytics role.
  • Proven experience managing or administering CRM platforms (e.g., Salesforce, Zoho, etc.).
  • Strong background in data analysis, financial modeling, and business intelligence tools (Power BI).
  • Experience working in global or multi-regional teams preferred.

Skills & Competencies:

  • Proficiency in Microsoft Excel (Advanced level), CRM systems, and BI tools.
  • Strong analytical and critical thinking skills with attention to detail.
  • Excellent communication and stakeholder management skills.
  • Ability to train and support sales teams with varied levels of technical proficiency.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.

Working Conditions:

  • Based in EC-Councils India (Hyderabad/Bengaluru) or Kuala Lumpur office.
  • Occasional travel may be required for training, audits, or regional meetings.
  • Hybrid working arrangements may be available based on team needs.

Additional Information

We are an equal opportunity workplace and are an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status and we do not discriminate on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

EC-Council is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process and are in need of a reasonable accommodation to complete the process, please contact us and let us know how we may assist you.

This notice together with our Privacy Policy and Terms of Use of this website and any other documents we mention here are meant to inform you on what personal data about you we collect, use, disclose, share or otherwise process when you are applying for a job at EC-Council or when EC-Council contacts you for recruitment purposes. Please read carefully to understand our views and practices on how we protect your personal data - Privacy Policy | EC-Council ).

Job Type: Full-time

Application Question(s):

  • What is your expected compensation
  • How soon can you join
  • How many years of global sales analytics experience

Work Location: In person

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Business Intelligence

Kuala Lumpur, Kuala Lumpur MYR90000 - MYR120000 Y STOREHUB SDN BHD

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Job Description

Are you driven, results-oriented and a team player?

With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses.At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.It is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.

If this is a journey you'd like to embark on, keep reading

In the Business Intelligence (BI) & AI Transformation Lead role, you won't just be managing dashboards. You'll be at the forefront of shaping how StoreHub leverages data and AI to drive smarter, faster, and more automated decision-making. From experimenting with emerging AI workflows (like vibe coding and agentic automation) to mentoring analysts, you'll play a key role in embedding transformation across the business.

This is not a 'keep the lights on' role - it's about championing change, challenging assumptions, and unlocking the next wave of AI-enabled growth at StoreHub.

You don't need to be an expert or know everything about our industry (even we don't). But the work is challenging, fast paced, and always on the bleeding edge. So, we're looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.

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Business Intelligence

Kuala Lumpur, Kuala Lumpur MYR60000 - MYR120000 Y Scicom (MSC) Berhad

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Job Description

The Responsibilities of the Role:

  • Be responsible for the operation and maintenance support, fault diagnosis and problem handling of the data platform.
  • Be responsible for the inspection of data platform operations, as well as the diagnosis and repair of monitoring issues.
  • Use automated and intelligent methods to solve problems in the operation and maintenance of the data platform.
  • Be responsible for users communicating with Global Mobile Data Platform, addressing the issues raised on a daily basis, including but not limited to operational and data-related problem.

Skill Requirements:

  • 2 to 3 years of relevant experience.
  • Bachelor's degree or above, major in Computer Science or related; Fresh graduates are also considering.
  • Familiar with Azure big data technology stack.
  • Familiar with Azure Databricks, Azure Data Lake, SQL DW/Synapse, experience in monitoring SQL stored procedures Proficient in ETL/ELT processes.

The Package:

  • Attractive Salary.
  • Performance related bonus for confirmed staff.
  • Annual Leave 15 days.
  • Medical Leave 14 days.
  • Medical and hospitalization coverage.
  • Working Location: Uptown Damansara.
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Business Intelligence

MYR120000 - MYR240000 Y HUDSON RPO (SINGAPORE) PTE. LTD.

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Job Description

Client: Arrow Electronics

Location: Georgetown, Penang

Working Arrangement: 3 days in Office, 2 days from

About the Role

We are seeking a detail-oriented and business-savvy (Senior) Business Intelligence and Reporting Analyst to join our team. In this role, you will initially focus on supporting our Asia business, working closely with regional headquarters and local markets to deliver data-driven insights, market intelligence, and executive reporting. Over time, this position offers the opportunity to expand into a global scope, providing analytics and reporting support across multiple regions.

This role is ideal for someone who can bridge data analytics with business strategy, delivering actionable insights and preparing executive-ready reports that drive decision-making. You will play a key role in supporting management with market intelligence, competitor benchmarking, and financial/business analysis while ensuring data-driven solutions are delivered with speed and accuracy.

Key Responsibilities

  • Extract, consolidate, and analyse data from multiple sources (Salesforce, Databricks, Microsoft Lists/Forms, Excel) to support business decisions.
  • Manage day-to-day Salesforce system administration, including account creation for new hires, coordinating on system enhancements, and providing training for general users.
  • Build and maintain Power BI dashboards, Excel models, and performance reports for stakeholders across business functions.
  • Run ad-hoc data analyzes and reporting requests with accuracy and efficiency.
  • Translate data into clear business insights, trends, and recommendations, applying strong business acumen.
  • Conduct market research and competitive analysis, including industry news, customer performance, segment trends, and regional economic dynamics.
  • Prepare executive-level presentations and materials in PowerPoint to support leadership discussions and strategic decisions.
  • Collaborate with finance, IT, sales, marketing, and engineering teams, communicating effectively in English, with proficiency in Cantonese and/or Mandarin to engage with Asia headquarters and regional stakeholders.
  • Work closely with finance and commercial teams, applying financial knowledge to support reporting and analysis.
  • Continuously improve data processes, reporting automation, and business insights delivery.

Skills & Qualifications

  • Strong business acumen, with the ability to connect data insights to broader strategic and commercial implications.
  • Proficiency in Salesforce, Power BI, Excel, and PowerPoint.
  • Proven ability to extract, analyze, and interpret data quickly and accurately.
  • Experience with Microsoft Lists/Forms and working with structured/unstructured datasets.
  • Excellent communication skills in English, with the ability to work effectively across finance, IT, sales, marketing, and engineering teams; proficiency in Cantonese and/or Mandarin highly preferred.
  • Experience in market research, competitor intelligence, or industry analysis.
  • Ability to prepare executive-ready reports and presentations.
  • Experience in the semiconductor or IP&E industry is a significant advantage.
  • Exposure to Oracle ERP and Databricks is a plus.
  • A background in finance or familiarity with financial concepts is a plus.
  • Highly organized, detail-oriented, and capable of working independently in a fast-paced environment.
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Business Intelligence

MYR120000 - MYR240000 Y StoreHub

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Job Description

Are you driven, results-oriented and a team player?

With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses.At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.It is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.

If this is a journey you'd like to embark on, keep reading

In the
Business Intelligence (BI) & AI Transformation Lead
role, you won't just be managing dashboards. You'll be at the forefront of shaping how StoreHub leverages data and AI to drive smarter, faster, and more automated decision-making. From experimenting with emerging AI workflows (like vibe coding and agentic automation) to mentoring analysts, you'll play a key role in embedding transformation across the business.

This is not a 'keep the lights on' role - it's about championing change, challenging assumptions, and unlocking the next wave of AI-enabled growth at StoreHub.

You don't need to be an expert or know everything about our industry (even we don't). But the work is challenging, fast paced, and always on the bleeding edge. So, we're looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.

What you will do:

Transformation & AI Growth

  • Explore and embed AI techniques (e.g. vibe coding, automated insights) into BI and operational workflows.
  • Lead pilots and experiments that accelerate adoption of AI-driven practices across teams.

Team Leadership

  • Mentor analysts to move beyond reporting — to ask sharper questions, challenge assumptions, and surface transformation opportunities.
  • Build a culture that values curiosity, experimentation, and rigorous insight.

Analytics & Insight Generation

  • Drill into numbers with precision, surfacing key drivers of growth, risks, and opportunities.
  • Translate complex insights into clear, actionable narratives for executives and department heads.

Cross-Functional Impact

  • Lead projects that cut across Sales, Success, Marketing, Finance, and Product.
  • Manage alignment between stakeholders, ensuring recommendations are bold, actionable, and strategically relevant.

How you will need to be:

  • A transformation-minded leader with a strong curiosity for AI and new ways of working.
  • Comfortable challenging assumptions constructively — you don't just agree for the sake of harmony.
  • Highly analytical with the ability to dive into cohorts, segmentation, and unit economics.
  • A mentor and coach who enjoys lifting others to think bigger and bolder.
  • Agile and resilient, thriving in fast-paced, ambiguous environments.
  • Naturally curious and growth-oriented, always pushing boundaries and learning.

What you need to have:

  • 3–5 years in BI, analytics, or transformation, with at least 2 years in a leadership or mentorship role.
  • Demonstrated curiosity and/or practical experience in AI applications, vibe coding, or agentic automation.
  • Familiarity with Salesforce, Hubspot, Metabase, and Chargebee (or equivalent BI/CRM tools).
  • Excellent stakeholder management and communication skills.
  • A growth mindset and appetite for experimentation.

What makes working at StoreHub awesome (and refreshing):

  • Our people -
    for real StoreHubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer-learning.
  • Culture of Candour.
    We embrace directness, hate bureaucracy, and move fast. If you're tired of 'corporate nonsense' you'll feel right at home.
  • Cutting edge tools.
    If something can be automated, we'll make it happen. You will be introduced to many different tools we use that support everyday tasks, so that we can focus our minds on the kind of work that matters.
  • Impact not just effort.
    We recognize that results are not tied to the number of hours worked. There's no reward for long hours with poor results and no penalty for leaving on time if your work is excellent. To be great, most of us have to put in considerable effort, but we don't measure contribution by hard work or long hours.

CHANGE.
Our core values are super important to us. The more you resonate with them, the more you'll find yourself a good fit.

  • Communicate for Clarity
  • Humble and Hungry
  • Authentic but not an *sshole
  • Nimble and Quick
  • Growth Mindset
  • Efficiency and Excellence

We do have all the other cool perks too:

  • Apple Macbooks
    for everyone
  • Free Season Parking
  • Fully stocked fridge and pantry
  • Coffee, snacks, and more yums
  • Cutting edge tools.
    If something can be automated, we'll make it happen
  • Medical and Dental
    Outpatient Visits + Medical Insurance
  • Opportunities for career growth
    and continuous learning

We are an equal-opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, marital status, veteran status, or disability status.

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Specialist, Sales Analytics, Distribution and Dealer Management

Kuala Lumpur, Kuala Lumpur MYR80000 - MYR120000 Y U Mobile

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Job Description

Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let's start your journey with an award-winning organization

UnbeatableCareerAwaits

Top Reasons To Join Us

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024)
  • Gold Winner for Excellence in Workplace Culture (2021)
  • Comprehensive medical, dental, optical and insurance benefits
  • Flexi working hours arrangements
  • Staff Line & Device Subsidy
  • Smart Casual Attire
  • Child Parental Care Leave
  • Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
  • Special employee discounts for selected F&B Brands

Role
The Day-To-Day Activities
Business reporting and analysis to provide better understanding of sub-channel and support department targets, objectives and direction.

Job Responsibilities

  • Performance Monitoring & Reporting - Develop automation dashboards with effective data visualization, ensure data accuracy and propose enhancements of reporting efficiency
  • Sales Forecasting - Analyse and review historical data and identify spikes and recurring patterns.
  • Sales and stock planning - have deep understanding by product and coordinate with nationwide team on stock allocation and sales plans
  • Campaign & Program Planning Support - Provide pre-campaign forecasts and post-campaign performances to measure effectiveness and future improvements
  • Data Analysis & Insights - Prepaid daily flash report, weekly sales performance decks, month end review for management and recommendations insights
  • Sales Support - Provide sales operations and administration to internal and external team

About You
Key Experience and Qualifications:-

  • SPM/Diploma/Degree
  • At least 3 years of related working experience
  • Proven experienced in Excel, Python, Power BI/Tableau with Strong analytical capabilities
  • High detail-oriented and data accuracy focused
  • Effective communication and presentation skills
  • Strong organizational skills to handle multiple tasks and deadlines
  • Proactive problem-solving mindset for operational issue resolution
  • Advanced Excel knowledge and Power BI proficiency on data modelling and visualization

What's Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

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Business Intelligence Analyst

Petaling Jaya, Selangor Hilti Group

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Job Description

As Business Intelligence Analyst, you will be part of the Global SAP Business Warehouse (BW) Team. You will support the adoption of analytics into the reporting & decision-making processes across the Hilti organization. You will work closely with key stakeholders from the business to identify business requirements and fulfill these by developing & supporting BW data models.

At Hilti, we are a passionate global team committed to making construction better. As a trusted partner in productivity, safety, and sustainability, we provide innovative solutions that shape the buildings, roads, and infrastructure essential to daily life. At Hilti, careers are made real by empowering you to explore the possibilities, maximize your potential, own your development, and create meaningful impact every day.

In This Role You Will:

  • Proactively review existing reporting & analytics processes within the business. Identify best practices and suggest improvement opportunities
  • Work with internal and external partners to conceptualize and implement new data models in alignment with business scenarios.
  • Support the developed data models.

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative and more productive team.

Benefits:

  • A caring and performance-oriented culture.
  • A recognised Great Place to Work 2025, which celebrates our commitment to a culture that values care, performance, and innovation for our greatest strength, our people.
  • Competitive rewards and comprehensive career development opportunities that ensure your success is our priority.

What You Need Is:

  • Minimum bachelor’s degree in computer science/information technology/engineering or equivalent.
  • At least 5 years of experience in SAP Business Warehouse
  • Knowledge of Business Intelligence principles, Data Warehousing, Data Modelling, SAP BW/4HANA or SAP BW on HANA, ABAP
  • An entrepreneurial and team player mindset, excellent problem-solving skills, interest in technical leadership
  • Fluency in English with excellent communication skills

We know you have plenty of choices when it comes to your career. What makes Hilti stand out is our people. We pride ourselves on fostering an inclusive, caring and high-performing culture that embraces diversity in all its forms.

We welcome qualified candidates from all backgrounds and provide equal opportunities. What truly sets you apart at Hilti is your passion for teamwork, willingness to learn and grow, and drive to make an impact.

Whether you're in finance, marketing, product development, or any other team, your work directly contributes to advancements that make construction sites safer, more sustainable, and more efficient. Bring your unique perspective to a team that values what makes you you. Together, let's make construction better and build a better future for everyone, everywhere.

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Business Intelligence Analyst

Petaling Jaya, Selangor Hilti (Canada) Corporation

Posted 1 day ago

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Job Description

What's the role?

As Business Intelligence Analyst, you will be part of the Global SAP Business Warehouse (BW) Team. You will support the adoption of analytics into the reporting & decision-making processes across the Hilti organization. You will work closely with key stakeholders from the business to identify business requirements and fulfill these by developing & supporting BW data models.

What does the role involve?

In this role you will:

  • Proactively review existing reporting & analytics processes within the business. Identify best practices and suggest improvement opportunities
  • Work with internal and external partners to conceptualize and implement new data models in alignment with business scenarios.
  • Support the developed data models.
What you need is:

To help you succeed, we’ll provide you with everything you need so that we’re driving impact together from day one. You’ll find a stable working environment, exceptional support, learning and development, and a great team around you. Here’s what you’ll need to bring with you:

  • Minimum bachelor’s degree in computer science/information technology/engineering or equivalent.
  • At least 5 years of experience in SAP Business Warehouse
  • Knowledge of Business Intelligence principles, Data Warehousing, Data Modelling, SAP BW/4HANA or SAP BW on HANA, ABAP
  • An entrepreneurial and team player mindset, excellent problem-solving skills, interest in technical leadership
  • Fluency in English with excellent communication skills
Why should you apply?

We know you have plenty of choices when it comes to your career. What makes Hilti stand out is our people. We pride ourselves on fostering an inclusive, caring and high-performing culture that embraces diversity in all its forms.

At Hilti, everyone has the opportunity to thrive. We welcome qualified candidates from all backgrounds and provide equal opportunities. What truly sets you apart at Hilti is your passion for teamwork, willingness to learn and grow, and drive to make an impact.

Whether you're in finance, marketing, product development, or any other team, your work directly contributes to advancements that make construction sites safer, more sustainable, and more efficient. Bring your unique perspective to a team that values what makes you you. Together, let's make construction better and build a better future for everyone, everywhere.

What do we offer?

We really value our people, and we've worked hard to develop a reward package that reflects this, creating your future to be just how you would want it. Some of our benefits include:

  • A caring and performance-oriented culture.
  • A recognised Great Place to Work 2025, which celebrates our commitment to a culture that values care, performance, and innovation for our greatest strength, our people.
  • Competitive rewards and comprehensive career development opportunities that ensure your success is our priority.

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Business Intelligence Analyst

The Lifetime Value Co.

Posted 1 day ago

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Job Description

About the Job

The Lifetime Value Co. is looking for an Analyst to join our growing team to influence strategy and improve decision making throughout the company. We are looking for self-starters who attack business problems with curiosity and effectively navigate gray space to deliver results. In this remote-friendly role, you will be expected to challenge the status quo and use data to formulate recommendations that improve the business. You must be able to effectively communicate those insights and drive results across the organization, at all levels. The ideal candidate is comfortable working with complex datasets using SQL and BI tools and is thoughtful and creative when solving data problems and designing data visualizations. Our team is driven, passionate, creative, energetic, and fun. We love to challenge each other by asking difficult questions and collaborating to solve problems together.

What You Will Get to Do
  • Influence business and product strategy through data-driven insights
  • Work with the customer service team to analyze and implement business practices to maximize efficiency and quality of customer care
  • Perform deep-dive analyses on customer service data, specifically telephony and IVR, and translate results into actionable business insights
  • Develop metrics relevant to the customer service areas and help teams to measure results
  • Create compelling visualizations and presentations to help tell the story of the customer experience
  • Present findings and make recommendations to management and stakeholders
  • Design dashboards and reports for partner teams in Looker
  • Create and maintain analytical presentation layers in our SQL database
  • Assist in building and refining models used to drive important business decisions
What You Bring to the Table
  • Bachelor’s degree in STEM, Finance, Economics, behavioral sciences, or similar quantitative field
  • 2+ years of relevant work experience, ideally as an analyst in customer care sector
  • Ability to tell a story using data, make actionable recommendations, and drive changes that improve the business
  • Strong knowledge of SQL and the desire to work with large, complex datasets
  • Strong business judgment and entrepreneurial drive
  • High attention to detail and ability to balance multiple priorities
  • Prior experience using Looker, Excel, Tableau, or other BI tools is preferred
  • Prior experience with subscription-business models, marketing-driven businesses, web analytics, and e-commerce payments are all nice-to-have as well
Why LTV Co?

If you have ambitions to be a part of a high-growth, results-driven, industry-leading organization, LTV is the place to be. LTV builds exciting data products, and then we market them with passion. We’re a remote-first, fast-growing company with headquarters in New York City that balances the culture of a startup with the stability of being an established, profitable company. We want to work with people who strive to be in the top .01% of their field. We understand that getting to the top takes hard work, constant improvement, and by making data-driven decisions. It’s a thrilling time to join the team, as we’re expanding our product offerings in exciting new ways, driving innovation through data, marketing, and web & app development.

We believe in diversity and hiring people from all backgrounds and walks of life. You must be energetic, inventive, a team player, and looking to help build and grow the company every day. You must have an inner desire to win, and the idea of losing is a non-starter. If you are looking for a position that allows you to work with a group of smart and dedicated people who will support you but still provide the autonomy you need to execute your strategy, then you should probably apply as soon as you’re done reading this!

About Us

LTV was founded in New York by Josh Levy and Ross Cohen in 2007. At the time, their mission was to provide easy and affordable access to public records. Something that in 2007 was only really accessible to corporations. Since then, their mission has expanded to developing products and services that grant access to information and data across a number of verticals. In service of this mission, LTV has 10 consumer brands, including BeenVerified, NumberGuru, PeopleLooker, NeighborWho, Ownerly, PeopleSmart, Bumper, ReversePhone, MoneyBot5000, and Wingmate.

Our mission is to develop a diverse portfolio of technologies, products, and services that give all people equal access to unbiased data and information. We believe that through this access, people can empower and protect themselves in today’s ever-changing world, filled with fake news, deception, and a lack of transparency.

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Business Intelligence Analyst

The Lifetime Value Company Costa Rica

Posted 1 day ago

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Job Description

About The Job

The Lifetime Value Co. is looking for an Analyst to join our growing team to influence strategy and improve decision making throughout the company.

We are looking for self-starters who attack business problems with curiosity and effectively navigate gray space to deliver results. In this remote-friendly role, you will be expected to challenge the status quo and use data to formulate recommendations that improve the business. You must be able to effectively communicate those insights and drive results across the organization, at all levels. The ideal candidate is comfortable working with complex datasets using SQL and BI tools and is thoughtful and creative when solving data problems and designing data visualizations. Our team is driven, passionate, creative, energetic, and fun. We love to challenge each other by asking difficult questions and collaborating to solve problems together.

What You Will Get to Do
  • Influence business and product strategy through data-driven insights
  • Work with the customer service team to analyze and implement business practices to maximize efficiency and quality of customer care.
  • Perform deep-dive analyses on customer service data, specifically telephony and IVR, and translate results into actionable business insights
  • Develop metrics relevant to the customer service areas and help teams to measure results
  • Create compelling visualizations and presentations to help tell the story of the customer experience
  • Present findings and make recommendations to management and stakeholders
  • Design dashboards and reports for partner teams in Looker
  • Create and maintain analytical presentation layers in our SQL database
  • Assist in building and refining models used to drive important business decisions
What You Bring to the Table
  • Bachelor’s degree in STEM, Finance, Economics, behavioral sciences, or similar quantitative field
  • 2+ years of relevant work experience, ideally as an analyst in customer care sector
  • Ability to tell a story using data, make actionable recommendations, and drive changes that improve the business
  • Strong knowledge of SQL and the desire to work with large, complex datasets
  • Strong business judgment and entrepreneurial drive
  • High attention to detail and ability to balance multiple priorities
  • Prior experience using Looker, Excel, Tableau, or other BI tools is preferred
  • Prior experience with subscription-business models, marketing-driven businesses, web analytics, and e-commerce payments are all nice-to-have as well
Why LTV Co?

If you have ambitions to be a part of a high-growth, results-driven, industry-leading organization, LTV is the place to be. LTV builds exciting data products, and then we market them with passion. We’re a remote-first, fast-growing company with headquarters in New York City that balances the culture of a startup with the stability of being an established, profitable company. We want to work with people who strive to be in the top .01% of their field. We understand that getting to the top takes hard work, constant improvement, and by making data-driven decisions. It’s a thrilling time to join the team, as we’re expanding our product offerings in exciting new ways, driving innovation through data, marketing, and web & app development.

We believe in diversity and hiring people from all backgrounds and walks of life. You must be energetic, inventive, a team player, and looking to help build and grow the company every day. You must have an inner desire to win, and the idea of losing is a non-starter. If you are looking for a position that allows you to work with a group of smart and dedicated people who will support you but still provide the autonomy you need to execute your strategy, then you should probably apply as soon as you’re done reading this!

About Us

LTV was founded in New York by Josh Levy and Ross Cohen in 2007. At the time, their mission was to provide easy and affordable access to public records. Something that in 2007 was only really accessible to corporations. Since then, their mission has expanded to developing products and services that grant access to information and data across a number of verticals. In service of this mission, LTV has 10 consumer brands, including BeenVerified, NumberGuru, PeopleLooker, NeighborWho, Ownerly, PeopleSmart, Bumper, ReversePhone, MoneyBot5000, and Wingmate.

Our mission is to develop a diverse portfolio of technologies, products, and services that give all people equal access to unbiased data and information. We believe that through this access, people can empower and protect themselves in today’s ever-changing world, filled with fake news, deception, and a lack of transparency.

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  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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