284 Sales Administration jobs in Malaysia

Join to apply for the Executive, Sales Administration role at Allianz Malaysia

To support Sales and Distribution Division (Allianz Life) on all agency administration functions.

• To process new agent’s application.
• To process and assess agent’s policies Transfer of Servicing request.
• To execute on agency’s agreement related tasks.
• To prepare reports / statistics relating to sales and agency matters for the sales team.
• To handle agent’s profile update.
• To handle agent’s enquiry via email and call.
• To participate in administration process enhancement project.
• To support the team in all agency administration functions.

• Possess Diploma / Degree in any discipline. Fresh graduates are encouraged to apply.
• Good communication and interpersonal skill.
• Proficiency in MS Office, especially Microsoft Excel.
• Good analytical and problem-solving skill.
• Proficient in using AI tools such as ChatGPT to simplify work and processes.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

Responsibilities

• Oversee purchaser billing and collection processes, ensuring timely issuance of progressive billings and accurate recording in the system.
• Monitor trade receivables and aging reports, following up promptly on outstanding payments with purchasers, solicitors, and end-financiers.
• Coordinate with banks and solicitors on loan drawdowns, redemption, and disbursements to ensure smooth cash inflow for projects.
• Review and verify collection reports to ensure compliance with Housing Development Act (HDA) and company policies.
• Assist in resolving billing or payment discrepancies, liaising with Sales Admin, Finance, and Legal teams where necessary.
• Prepare regular credit control reports and provide management with updates on collection status, risks, and recommended actions.
• Support process improvements and internal controls to strengthen efficiency and minimize collection risks.

Company Overview

Company that specializes in supplying and possibly manufacturing building materials. Typically, such companies provide a range of products used in construction, including but not limited to roofing materials, insulation, drywall, cement, aggregates, and other construction-related products.

Responsibilities

1. Support Southern B2C pitched roof orders in Malacca and Johor.
2. Act as a problem solver to meet customer expectations.
3. Utilize strong interpersonal skills to build relationships with customers and internal teams.
4. Manage multiple tasks simultaneously and effectively manage time.
5. Adapt to changing priorities and handle unexpected situations.
6. Communicate effectively, both verbally and in writing.

Qualifications

1. Proficiency with SAP software, which is widely used for enterprise resource planning (ERP) and managing business operations.
2. Having a customer-centric mindset means prioritizing the needs and satisfaction of customers. It involves understanding customer requirements, anticipating their needs, and ensuring a positive experience throughout interactions.
3. Ability to listen actively, convey information clearly and concisely, build rapport, and resolve conflicts diplomatically.
4. Adaptability involves being flexible and open to adjusting to new circumstances, priorities, or environments.

To Apply
If you are interested in this role, click ‘apply now’ and submit your resume (in MS Word format).

We are looking for an energetic and motivated individual to join the Supply Chain team as a Sr. Order Processing Executive.

You will play an important role to:

• Actively participate in daily sales order management activities encompassing document, information, product and operations workflows.
• Supervise a team to handle customer order management.
• Ensure timely and flawless creation of sales order.
• Engage with external customers, internal customers and other relevant party, if any to swiftly resolve product quality issue, delivery disputes, discrepancy & any other issues arise related to customer's order.
• Responsible for the achievement of all sales order management related Key Performance Indicators (KPIs) as determined by the corporate operations and management from.
• Ensure smooth and timely processing of customer orders, creation of corresponding sales order and coordinate with logistics on time delivery of goods from warehouse to customers.
• Negotiate with customers on any anticipated delay in deliveries, installation or testing.
• Ensure timely and accurately reporting.
• Constantly work with stakeholders towards Improvement Projects to institute best practices to improve the process flow of operations activities.
• Ensure the completeness, accuracy and integrity of data and transactions in the system at all times.
• Comply and adhere to Standard Operating Procedure/policies and regulations established by the company/authority body and participate in internal/external audit, as and when is required.

To be successful in this role, you would require:

• Bachelor’s degree in Business Administration, Operation or equivalent.
• 3-5 years work experience relevant to this role.
• Strong learning agility and able to take challenge.
• Good interpersonal, communication skills & effective analytical and decision-making skills with the ability to exercise independent judgment and recognize the impact to the business and customer.
• Strong organizational, problem solving, and time management skills.
• Detail oriented and uses excellent judgment in resolving questions or problems.
• Able to work under pressure when it is required.
• Ability to multi-task under minimal supervision and meticulous.
• Good communications and writing skills.
• Knowledge in marketing, commercial law, compliance standards will be added advantage.
• Good understanding of ERP.