4 Room Attendant jobs in Malaysia

Join to apply for the Room Attendant role at Mandarin Oriental

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The Sirēya Desaru Coast is looking for a Room Attendant to join our Housekeeping team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

The Sirēya is a rainforest retreat on Desaru Coast, where jungle meets the sea and Malaysian nature, culture, and connection come alive in a perfect balance of calmness and vibrancy. Experience the enduring legacy of award-winning Kerry Hill Architects, where the spirit of tropical modernism comes to life in The Sirēya Desaru Coast’s final design. Nestled between rainforest and sea, each suite and villa is a study in quiet luxury, thoughtfully framed by nature and attuned to the rhythm of the land.

About The Job

The Room Attendant is responsible for cleaning and maintaining guest rooms and public areas to ensure a clean, comfortable, and welcoming environment for guests, in line with the property’s service and hygiene standards.

As a Room Attendant, you will be responsible for the following duties:

• Clean and tidy guest rooms, bathrooms, and assigned public areas daily.
• Change bed linens and towels, make beds, and replenish guest amenities.
• Dust, vacuum, mop floors, and disinfect surfaces according to standard procedures.
• Report any maintenance issues, lost & found items, or safety hazards to the supervisor.
• Refill housekeeping trolleys with necessary supplies and linens.
• Follow all health, safety, and hygiene protocols, including use of PPE and chemicals.
• Ensure guest privacy and security by following key control and "Do Not Disturb" policies.
• Greet guests politely if encountered and assist with basic requests when needed.
• Perform deep cleaning and other duties as scheduled or assigned by the supervisor.
• Maintain a clean and organized work area, including storage and pantry rooms.
  
  

As Room Attendant, We Expect From You

• Previous housekeeping or cleaning experience is an advantage.
• Physically fit and able to perform manual tasks (bending, lifting, standing for long hours).
• Attention to detail and commitment to cleanliness.
• Ability to work in a team and follow instructions.
  
  

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  
  

We’re Fans. Are you?

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Hospitality

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If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 6 days’ work week (8 hours per day)
• Duty meal allowance
• Uniforms provided
• Attractive incentives & bonus
• Staff rates at Accor hotels in Singapore and worldwide

Job Responsibilities:

• Housekeeping of hotel rooms
• Maintain cleanliness of the hotel;
• Ensure that the condition of fixtures, fittings and building components are well-maintained
• Any other ad-hoc duties assigned

Job Requirements:

• Work on weekends and public holidays
• Work day shifts and night shifts

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With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Room Attendant cleans assigned guestrooms and keep related room floors clean at all times during a shift, assisting guests with any questions they may have.
**What will I be doing?**
As the Room Attendant, you will be responsible for performing the following tasks to the highest standards:
- Complete and ensure all work done in assigned areas are to the highest cleanliness standards and in adherence to Hilton policies and procedures.
- Ensure that guests' privacies are protected during service.
- Offer all possible assistance to guests and respond to guests' requests.
- Clean and replenish supplies for guestrooms according to standards and procedures.
- Does turndown service when required.
- Ensure master keys are kept secure at all times.
- Keep trolleys neat and adequately supplied.
- Maintain all equipment in good working condition.
- Keep linen room neat and in good order.
- Report any loss or damage of linen, furniture, fixture or equipment and maintenance deficiencies to the Floor Supervisor.
- Be courteous and professional at all times, delivering high quality service to guests.
- Maintain good working relationships with team members and all other departments.
- Report maintenance issues promptly to the Engineering team.
- Ensure compliance of lost and found procedures.
- Take appropriate action to resolve guests' complaints.
- Promote the hotel and Hilton products and services.
- Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
- Adhere by the hotel's policies and procedures, Hilton code of business conduct, the hotel's team member handbook.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
- Carry out any other reasonable duties and responsibilities as assigned.
**What are we looking for?**
A Room Attendant, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- High school graduate and attended skills training school.
- Minimum of 1 year of experience in the Housekeeping department.
- 1-2 years of experience in similar capacity with international chain hotels.
- English literate to meet business needs.
- Good knowledge of housekeeping's daily operations on guest floors
- Flexible with working hours, able to work morning / evening shifts, weekends and public holidays.
- Good knowledge of chemical usage and cleaning rooms.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Housekeeping and Laundry_
**Title:** _Room Attendant_
**Location:** _null_
**Requisition ID:** _HOT0BVL3_
**EOE/AA/Disabled/Veterans**